Trip.com Group (NASDAQ:TCOM) is a leading online travel service provider that operates a comprehensive suite of platforms for booking accommodation, transportation, tours and corporate travel solutions. The company’s core offerings include hotel reservations, airline ticketing, package tours and ancillary services such as attraction tickets and travel insurance. Leveraging proprietary technology and a global supplier network, Trip.com Group enables customers to search, compare and book travel services across multiple devices, including web and mobile applications.
Originally founded in Shanghai in 1999 under the name Ctrip, the company rebranded to Trip.com Group in 2017 to reflect its growing international footprint and diversified brand portfolio. Today, Trip.com Group encompasses several well-known travel platforms, including Trip.com, Ctrip.com, Qunar and the global flight search engine Skyscanner. Each platform targets specific customer segments and regional markets, collectively serving both leisure and business travelers around the world.
Trip.com Group maintains operations in more than 200 countries and regions, with particularly strong market positions in Greater China, Southeast Asia and Europe. Its mobile apps and websites support multiple languages and currencies, catering to a wide range of traveler preferences. The company also provides business customers with tailored corporate travel management tools, offering integrated expense control, policy compliance and dedicated account services.
Key leadership at Trip.com Group includes Jane Jie Sun, who has served as Chief Executive Officer since 2016, and James Liang, co-founder and Chairman of the Board. Under their guidance, the company has invested in artificial intelligence, data analytics and customer service innovations to streamline the booking process and enhance user experience. Trip.com Group continues to pursue strategic partnerships, mergers and acquisitions to expand its global reach and strengthen its position in the highly competitive online travel market.
