Encompass Health Q4 2024 Earnings Report

Encompass Health EPS Results

• Actual EPS: $1.17
• Consensus EPS: $1.05
• Beat/Miss: Beat by +$0.12
• One Year Ago EPS: N/A

Encompass Health Revenue Results

• Actual Revenue: N/A
• Expected Revenue: $1.38 billion
• Beat/Miss: N/A
• YoY Revenue Growth: N/A

Encompass Health Announcement Details

• Quarter: Q4 2024
• Date: 2/6/2025
• Time: After Market Closes
• Conference Call Date: Friday, February 7, 2025
• Conference Call Time: 10:00AM ET

Encompass Health (NYSE:EHC) is a leading provider of post‐acute healthcare services in the United States, operating a comprehensive network of inpatient rehabilitation hospitals and home health and hospice agencies. Its inpatient rehabilitation hospitals offer intensive therapy programs for patients recovering from conditions such as stroke, brain injury, spinal cord injury, cardiac and pulmonary disorders, and orthopedic procedures. Through its home health segment, Encompass Health delivers skilled nursing, physical therapy, occupational therapy and speech therapy to patients in the comfort of their homes, while its hospice services provide end‐of‐life care focused on symptom management and emotional support for patients and families.

Founded in 1984 as HealthSouth Corporation and rebranded as Encompass Health in 2018, the company has grown organically and through acquisitions to serve patients across more than 30 states. Headquartered in Birmingham, Alabama, Encompass Health has built a reputation for integrating clinical expertise with data‐driven care models, collaborating with referring physicians, hospitals and payers to optimize patient outcomes and manage overall costs. Its multidisciplinary approach emphasizes early discharge planning, community reintegration and ongoing continuity of care.

Under the leadership of President and Chief Executive Officer Mark Tarr and Chief Financial Officer William Wellman, Encompass Health continues to invest in facility expansion, telehealth initiatives and digital health platforms to enhance care coordination and patient engagement. The company’s strategic priorities include strengthening partnerships with acute‐care providers, expanding its home health footprint and leveraging clinical analytics to streamline operations and improve quality metrics. With a focus on innovation and evidence‐based practices, Encompass Health aims to address the growing demand for rehabilitation and home‐based services driven by an aging population and evolving payment models.

Encompass Health Q4 2024 Earnings Call Transcript

Key Takeaways

• Fourth Quarter results delivered revenue growth of 12.7%, adjusted EBITDA up 13.6%, adjusted EPS up 23.2% and free cash flow rising 103.7%, driven by 7.8% total discharge growth (5.8% same-store).
• Encompass targets the rapidly expanding Medicare demographic, warning of a critical IRF capacity shortage and access barriers like lengthy Medicare Advantage pre-authorizations for complex patients.
• As the largest IRF provider, the company maintains an 83.6% discharge-to-community rate, operates 65 hospital joint ventures and leverages best-in-class clinical protocols and an IRF-specific EMR.
• Capacity expansion accelerated since 2020 with 36 new hospitals and 1,845 beds added (20% growth), $450 M invested in 2024, and plans for seven new de novos, one satellite and ~100 beds in 2025, notably in Florida.
• 2025 guidance projects $5.8–$5.9 B in revenue, $1.16–$1.2 B in adjusted EBITDA and $4.67–$4.96 in adjusted EPS, underpinned by strong free cash flow ($690 M in 2024) and a 2.2× net leverage ratio.

Presentation

[Operator]

and welcome to Encompass Health's Fourth Quarter twenty twenty four Earnings Conference Call. At this time, I would like to inform all participants that their lines will be in a listen only mode. After the speakers' remarks, there will be a question and answer session. Session.

[Operator]

Today's conference call is being recorded. And if you have any objections, you may disconnect at this time. I will now turn the call over to Mark Miller, Encompass Health's Chief Investor Relations Officer.

[Mark Miller, Chief Investor Relations Officer at Encompass Health]

Thank you, operator, and good morning, everyone. Thank you for joining Encompass Health's fourth quarter twenty twenty four earnings call. Before we begin, if you do not already have a copy, the fourth quarter earnings release, supplemental information and related Form eight K filed with the SEC are available on our website at encompasshealth.com. On Page two of the supplemental information, you will find the Safe Harbor statements, which are also set forth in greater detail on the last page of the earnings release. During this call, we will make forward looking statements such as guidance and growth projections, which are subject to risks and uncertainties, many of which are beyond our control.

[Mark Miller, Chief Investor Relations Officer at Encompass Health]

Certain risks and uncertainties like those relating to regulatory developments as well as volume, bad debt and cost trends that could cause actual results to differ materially from our projections, estimates and expectations are discussed in the company's SEC filings, including the earnings release and related Form eight K and the Form 10 K for the year ended 12/31/2024, when filed. We encourage you to read them. You are cautioned not to place undue reliance on the estimates, projections, guidance and other forward looking information presented, which are based on current estimates of future events and speak only as of today. We do not undertake a duty to update these forward looking statements. Our supplemental information and discussion on this call will include certain non GAAP financial measures.

[Mark Miller, Chief Investor Relations Officer at Encompass Health]

For such measures, reconciliation to the most directly comparable GAAP measure is available at the end of the supplemental information, at the end of the earnings release and as part of the Form eight K filed yesterday with the SEC, all of which are available on our website. I would like to remind everyone that we will adhere to the one question and one follow-up question rule to allow everyone to submit a question. If you have additional questions, please feel free to put yourself back in the queue. With that, I'll turn the call over to Mark Tarr, Encompass Health's President and Chief Executive Officer.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Thank you, Mark, and good morning, everyone. The fourth quarter was a great finish to a very positive 2024 characterized by strong financial performance, broad based volume growth and significant advancement of our strategic positioning. Getting the highlights for Q4, revenue increased 12.7%, adjusted EBITDA increased 13.6%, adjusted EPS increased 23.2% and adjusted free cash flow increased 103.7%. Total discharge growth for the quarter was 7.8%, once again exhibiting strength across patient mix, payers and geographies. Same store discharge growth was 5.8%.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Our primary focus remains on serving the Medicare beneficiary population, which for more than a decade has been the fastest growing segment of The U. S. Population. It is estimated that by 02/1930, '1 in '5 Americans, more than 70,000,000 people will be aged 65 or older. The 65 or older population has been growing consistently at a CAGR of approximately 3%.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

And the population in our average Medicare patient age range of seventy five percent to seventy nine percent has been growing at approximately 5%. Yet the supply of licensed IRF beds in The U. S. Has increased only nominally. As a result, the demand for treatment of complex medical conditions such as stroke necessitating IRF care intensity is significantly underserved.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Far too many Medicare beneficiaries who would benefit from the clinical services required by law to be administered in an IRF are being denied access to this care. In addition to the demand supply imbalance of IRF capacity, the access to care issue is exacerbated by ill informed and lengthy pre authorization requirements by Medicare Advantage plans and faulty assumptions regarding a service equivalence between IRFs and SNFs by some hospital discharge planners and attending physicians. We are one of very few providers with the means to alter this equation. We have the clinical expertise to successfully treat medically complex patients. Even with the high acuity of patients we serve during 2024, our discharge to community rate was eighty three point six percent, up nearly 200 basis points from 2022.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

We are helping these patients recover and sending them home without subsequent thirty day acute care hospital readmissions. Acute care hospitals know they can reliably send complex patients to us when the time is right, thereby reducing the number of unnecessary patient days in that relatively expensive acute setting. Our attractiveness as a partner to acute care hospitals is further evidenced by the fact that sixty five of our 166 hospitals are operated as joint ventures. There are important benefits attendant to scale that better enable us to serve patients in need of inpatient rehabilitation services. We treat more patients with IRF appropriate conditions than any other provider.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

This allows us to develop and refine best in class clinical protocols, which are then extrapolated across our hospitals via our continued best practices processes. The identification, development and implementation of these clinical protocols is enhanced by the state of the art information systems we have invested in, including our IRF specific electronic medical record. Our scale also contributes significant cost efficiencies, positioning us as a low cost provider of high quality IRF services, the right place to be in the value chain. Finally, we have the financial, administrative and operational resources to add much needed capacity to the IRF industry. We have been deploying capital and talent to extend our services into new geographies and to increase our capacity in existing markets with unmet patient needs for IRF services.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

We accelerate our growth efforts beginning in 2020 and importantly and uniquely, our commitment to do so did not waver during the two years of the pandemic, even as we promptly returned the approximately $240,000,000 of CARES Act funding we received. From 2020 through 2024, we opened 36 new hospitals and added four seventy four beds to existing hospitals, increasing our total bed supply by eighteen forty five beds or approximately 20%. During 2024, we invested more than $450,000,000 into capacity expansions, opening seven new hospitals and adding 107 beds to existing hospitals. In aggregate, we added four twenty seven beds last year. In 2025, we expect to open seven new De Novo hospitals with three forty beds, one satellite hospital with 50 beds and add approximately 100 beds to existing hospitals.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Included in our 2025 openings are five hospitals in the state of Florida. Prior to Florida eliminating its certificate of need requirement in July of twenty twenty one, we operated 13 hospitals in the state. With the CON revocation then pending, we announced that we had identified and prioritized 15 markets for new hospital activity in Florida. By this time next year, we expect to have opened 13 new hospitals in the state of Florida since the revocation of the CON requirement and we have additional Florida opportunities in our active development pipeline. We have already added beds to one of our new Florida hospitals and plan to do so at another in 2025.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

We've continued to expand beyond Florida as well. Since 2020, we've added five new states to our map and we'll add another, Connecticut, in 2025. We now operate IRFs in 38 states and Puerto Rico and still the market for IRF services remains substantially underserved. During 2024, we complemented our investments in growth with the return of approximately $63,000,000 to our shareholders through cash dividends on our common stock and repurchased more than 350,000 shares of our common stock. Our strong free cash flow generation allowed us to fund these investments and shareholder distributions, while still reducing our net leverage to 2.2 times at year end 2024.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Our investments in clinical innovations continues to advance our ability to consistently produce quality outcomes for medically complex, high acuity patients in need of inpatient rehabilitation care. For example, we have further enhanced our fall prevention model, which combines predictive modeling with our core clinical practice protocols. Our fall prevention model was initiated in 2021 and we have since seen our fall rates per 1,000 patient days improved by more than 30%, including an approximately 8% decline in 2024. We also continue to refine our REACT predictive tool, which measures a patient's risk of being transferred back to an acute care hospital. Our REACT two point zero was implemented in January 2023 and through year end 2024, we experienced a more than 100 basis point decline in our acute care transfer rate.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Our clinical interventions and experience continue to extinguish us from our peers. Now I'll turn it over to Doug to provide details about our Q4 and full year results as well as our 2025 guidance.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Thank you, Mark, and good morning, everyone. Revenue for the quarter increased 12.7% to $1,400,000,000 and adjusted EBITDA increased 13.6% to $289,600,000 The revenue increase was comprised of 7.8% discharge growth and a 4.2 increase in net revenue per discharge. As Mark stated, volume strength was broad based across geographies and patient and payer mix. Adding a bit of color on discharge growth, for the quarter Medicare increased 6.8%, Medicare Advantage 14.7% and managed care 8.9. With inpatient mix, stroke discharges increased twelve point six percent and neurological disorders seven point seven percent.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Net revenue per discharge for Q4 benefited from a decrease of 200 basis points in bad debt expense to 2.1%. Recall that Q4 twenty twenty three bad debt included an approximately $22,000,000 reserve related primarily to claims denied prior to 2018. SWB per FTE for Q4 increased 6.4%. Within this, salaries and wages per FTE excluding contract labor and sign on and ship bonuses increased 4.8% resulting from merit increases, market adjustments and a change in our clinical license mix. This latter factor is related to our implementation of nursing and therapy career ladders, which encourage our clinicians to seek incremental accreditations, which are then accompanied by compensation increases.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

We believe these career ladders are contributing to our improved turnover results. For 2024, our RN turnover was 20.4% compared to 23.1% in 2023 and therapist turnover was 7.7% compared to 7.8% in the prior year. Our Q4 benefits expense per FTE increased 30.6%. Please recall that in Q4 of twenty twenty three, benefits per FTE decreased 9.6%, so some of this year's increase is attributable to the lower base. Similar to Q3 of this year, within our group medical, we continue to experience a higher incidence of large dollar claims and an increase in utilization of high specialty high cost specialty drugs.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

While the incurrence of large dollar claims is sporadic and the frequency of such claims tends to be mean reverting, we expect group medical prescription drug cost growth to remain elevated at least through the first half of twenty twenty five when we anniversary the increase in utilization of these specialty drugs. For 2024, our benefits expense per FTE increased 12.4%. This increase comes off of two very good years. As in 2022, benefits expense per FTE declined 0.8% and in 2023, the increase of this lower base was only 0.2%. Premium labor cost comprised of contract labor and sign on and ship bonuses were $29,700,000 in Q4, a decrease from $30,900,000 in Q4 twenty twenty three.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

During Q4, contract labor FTEs comprised 1.4% of total FTEs. Net preopening and ramp up costs were $1,300,000 in Q4 'twenty four as compared to an adjusted EBITDA contribution of $1,000,000 from the twenty twenty three openings in Q4 twenty twenty three. Our Q4 adjusted EBITDA included approximately $7,700,000 in favorable reserve adjustments for workers' comp and general professional liability insurance. On a full year basis, 2024 included approximately $13,000,000 in favorable reserve adjustments for these self insured programs. We continue to generate significant free cash flow.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Q4 adjusted free cash flow increased 103.7% to $190,500,000 bringing our 2024 full year total to approximately $690,000,000 a 31.3% increase from 2023. Our leverage and liquidity remain very favorable. As Mark cited, net leverage at year end was 2.2 times. Moving on to guidance. Our 2025 guidance includes net operating revenue of $5,800,000,000 to $5,900,000,000 adjusted EBITDA of $1,160,000,000 to $1,200,000,000 and adjusted earnings per share of $4.67 to $4.96 The key considerations underlying our guidance can be found on Page 11 of the supplemental slides.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

There are a number of factors to keep in mind as you contemplate quarterly and year over year comparisons. Recall that Q1 twenty twenty four discharge growth benefited from an extra day due to leap year and because the quarter ended on Easter Sunday. We are anticipating $18,000,000 to $22,000,000 of hospital net preopening and ramp up costs. We expect these costs to be heavily weighted towards the second half of the year because five of our eight hospitals are expected to open between September and year end. This estimate also includes costs related to openings in early twenty twenty six.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

'20 '20 '4 included approximately $13,000,000 in favorable reserve adjustments for workers' comp and general professional liability insurance. Our second half twenty twenty four adjusted EBITDA included approximately $2,300,000 in Oracle Fusion implementation costs and approximately $3,200,000 in NCI expense related to the addition of our Augusta Hospital to the Piedmont joint venture. 2025 will include a full year impact of these, which we expect to be $5,500,000 to $6,500,000 for Oracle Fusion implementation cost and $6,000,000 to $7,000,000 in NCI expense related to the Augusta joint venture. And with that, we'll now open the lines for Q and A.

[Operator]

We'll take our first question this morning from Whit Mayo at Leerink Partners.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Good morning, Whit.

[Whit Mayo, Senior Managing Director at Leerink Partners]

Good morning, guys. Thank you. My question first just on the MA growth. This has been outpacing other payer classes for some obvious reasons with all the health plan scrutiny, the fewer denials and such. But is the growth you're seeing more apparent in certain states or certain markets versus others?

[Whit Mayo, Senior Managing Director at Leerink Partners]

Is it more broad based as a trend across the portfolio? I'm just trying to get a sense of sort of when you unpack the business where we're seeing that level of growth come from?

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Yes, it's been a little bit of both. We are seeing same store growth in Medicare Advantage as well, but it's definitely being assisted by our movement into new markets. We continue to believe that there's a lot of upside within the Medicare Advantage book of business, both because of the enrollment trends and also due to the fact that our admissions to a referral rate remains substantially lower within Medicare Advantage than it does within fee for service and there's really no reason for that discrepancy to exist. But if we just kind of look at some of the discharge growth patterns, for the quarter Medicare Advantage was up 14.7, up 12% on a year to date basis. The same store growth within that for the full year of 2024 was 9.9%.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

And we're looking at a five year CAGR in the Medicare Advantage discharge growth of 11.6%. So we really do feel like we're making substantial inroads there.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Win, as you know, it's been a multi year process for us in terms of making sure that we are loaded with data to show our outcomes and our value proposition. So that's what we'd lead with whenever we go in and meet with the plans and make sure that they're aware of the outcomes we're able to get in our facilities. So we continue to refine that process and would expect to continue to see growth in Medicare Advantage going forward.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

And I think it is also important to note that it doesn't mean that Medicare fee for service is not growing. Again, Medicare discharges in the quarter up 6.8% year to date, which is the full year of 2024, '8 point '6 percent same store for 2024, up 5.7% and the five year CAGR there is a little bit lower, but still impressive at 3.4%.

[Whit Mayo, Senior Managing Director at Leerink Partners]

That's helpful. Just my follow-up on free cash flow and priorities here. I mean, the cash flows hit an inflection the last two years with presumably a lot of the earnings from the prior year investments now overcoming the incremental capital investments, which you've made, which is nice. But I just want to hear any views on buybacks as a larger priority going forward. And Doug, if you could just maybe comment on total CapEx expectations for the year. I don't know if I caught that number. Thanks.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Yes. So CapEx is going to be up this year. It's probably going to be up on the order of about $1,100,000,000 Most of that is in growth related CapEx, specifically related to our continued capacity expansion. It's going to be a big year. We expect both this year and next year with regard to bed additions, which as you know is our highest returning form of capital deployment.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

So we're excited about the opportunities to bring more beds on. And we've got also got an increased spend in de novo activity. Some of that is related to the fact that we're opening one additional hospital this year, but it also gets to the timing of the twenty twenty six openings. So that number will be up and it's probably approaching what we think will be a run rate for the next several years. With regard to deploying cash flow beyond that, we did increase and begin utilizing the share repurchase authorization mid year of 2024 and we would expect continued and probably more consistent utilization of that program with excess free cash flow going forward.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

And we do have the cash dividend that gets adjusted from time to time at the discretion of the Board. It's not specifically policy or formulaic driven. But I think once you move beyond our spend on growth related discretionary capital expenditures, the most likely utilization of excess free cash flow given where we sit from a leverage perspective is going to continue to be shareholder distributions.

[Whit Mayo, Senior Managing Director at Leerink Partners]

Okay. Thanks guys.

[Operator]

Next we'll hear from the line of Matthew Gilmore at KeyBanc.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Good morning, Matt.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Good morning, Matt.

[Matthew Gillmor, Director & Senior Research Aanalyst at KeyBanc Capital Markets]

Hey, good morning.

[Matthew Gillmor, Director & Senior Research Aanalyst at KeyBanc Capital Markets]

I wanted to ask about the pace of the bed additions in 2025. It seems like that's accelerated a little bit this year compared to last year and I appreciate Mark's comments at the top of the call about the supply and demand imbalance. Should we think about 2025? And is this in terms of the pacing more of just a timing issue? It happens to be a good year?

[Matthew Gillmor, Director & Senior Research Aanalyst at KeyBanc Capital Markets]

Or is there anything more to discuss in terms of your ability to move projects forward and meet the demand and maybe even accelerate sort of the pace of bed additions over time?

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

So we're adding one more hospital in 2025 than we did last year. We have seven de novos and one satellite coming on this year. We're also adding 100 beds. So both of those, it's one additional hospital and it's a higher number of total bed additions too. You're just going to see some fluctuations from one year to the next in that.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

I think we've done a really nice job in showing our ability to meet our growth target in terms of bringing on new hospitals. As we said, we are bringing on five in the state of Florida this year, which certainly has some benefit when we see that market density in terms of staffing and having experienced members of senior management teams maybe float from one hospital over to a new hospital to help that startup process. But we feel pretty good about the pace that we're bringing them on. And yes, this year is a little bit higher pace than what we had last year.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

And Matt, if I can elaborate on that. We have more hospitals today that are candidates for bed expansions than we've had in recent history. And that is largely due to the fact that we are coming off of two years, really three years of very strong total discharge growth. If you roll all the way back to 2022, up 6.8%, twenty twenty three up eight point seven percent and 2024 up 8.3. And as a result, our occupancy level has been increasing.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Now some of that is also attributable to the fact that we continue to push the percentage of our overall portfolio comprised of private beds up. But this has started to create more opportunities, more hospitals that are on our list for future period bed expansions. Our ability to move quickly on those has two primary constraints or limitations. One is a significant number of those bed expansion opportunities are subject to CON permitting. That CON hurdle is a lot lower than it is for a new hospital, but it still exists and it takes some time to navigate.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

And the second, quite frankly, is that the number of projects that is on our plate somewhat limited the capacity within our design and construction department. We're adding resources there. This is a high class problem to have. But that's why some of what you're starting to see in this year's number and in what we're anticipating for 2026 as well.

[Matthew Gillmor, Director & Senior Research Aanalyst at KeyBanc Capital Markets]

That's great. And then, Doug, maybe asking about the SWB per FTE assumption in the guide. I know you've got a little bit, I think of a deceleration in growth down to 3.5% at the midpoint. I was hoping maybe you could unpack that a little bit. It sounds like you've got a really easy comp on the benefit side, but is there anything you can call out in terms of what you're seeing in terms of other factors whether that's wage growth or turnover that's helping to explain that modest deceleration?

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

I think all of that gets tossed in. And so that SWB inflation range that we have of 3.25% to 3.75% is on total SWB. So that also includes those premium labor categories. And we're making an assumption that our spend in those premium labor categories will still stay relatively constant as in terms of total dollars. So that's going to give us a point of leverage in the inflation rate as well.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Your comment on benefits is appropriate. As I noted in my comments just a moment ago, we do expect that group medical inflation to continue through the first half of this year, but then you're going to anniversary it in the second half of the year. And we do expect to see some benefits related to lower turnover rates. So all of that kind of in the mix. I will note that the that range is just slightly higher than what I had alluded to as a potential range in our Q3 call, but it's really just based on the trends that we witnessed in Q4 that are carrying into 2025.

[Matthew Gillmor, Director & Senior Research Aanalyst at KeyBanc Capital Markets]

All right. Thanks a lot.

[Operator]

Our next question today comes from A. J. Rice with UBS. Please go ahead.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Good morning, A. J.

[A.J. Rice, Managing Director at UBS Group]

Hi, everybody. First of all, maybe just to ask about your Florida has been a great opportunity for you. How has are you the primary person adding IRF beds in that state? How's the overall market look now? Is it running any risk of being somewhat over bedded, if people overshot the target or you feel like that relative to your other markets, the beds per thousand and so forth, they're still in a good spot there?

[A.J. Rice, Managing Director at UBS Group]

Yes. How much of your overall once you get these all up and running will be Florida based if I can ask?

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

So let me take your first question, AJ. It's Mark. We feel good about our growth in Florida. We are the we've taken the lead, have been in the lead in terms of adding beds there. That was by design.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

When we stated we had 15 marketplaces that we were prioritizing for future growth, we went out and bought the real estate and we're first to market, which was an important part of our strategy in the State of Florida. As we said, we already had 12 hospitals that were legacy hospitals there. So we knew exactly what markets we wanted to go into and where we would add beds to. So it's been very intentional, our accelerated pace in the state of Florida. As you know, the demographics for the state of Florida play into our line of business.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

There continue to be strong growth in the markets that we're entering. And so we don't see that state as being over bedded. If anything, as I noted, we have additional opportunities instead of Florida whether that's through new hospitals or adding beds to our existing hospitals.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

And A. J, maybe just to piggyback on that a little bit. First of all, because the CON was in place until 2021, there was an artificial cap on the number of earth beds in the state of Florida. And as the population continued to grow even during that period preceding 2021, particularly amongst the senior population, the supply demand gap really opened up pretty significantly. So they were starting in a very significant deficit.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

As Mark noted in his comments as well, and I think it's important to go back to that 2020 timeframe, obviously when the pandemic hit, most operators in the business kind of lost visibility into the near term operating trends of their business. But as we've recounted previously, we made the decision in April of twenty twenty, even in the midst of all of that, to begin pushing forward with this accelerated de novo program and doing things like purchasing land in the state of Florida for de novos because we had identified those markets previously. That had the effect of creating a first mover advantage and frankly made a lot of our competitors shy away from adding capacity because they weren't in a position to do so. The final thing that I would add is if you just look at the current rate environment versus what it was several years ago, for those IRF operators that are owned by private equity sponsors that have been heavily reliant on levered transactions with refinancing, the economics have just become a lot less palatable. If you combine elevated construction costs with higher cap rate costs embedded in those leases, it's just difficult, particularly without enjoying the same economies of scale that we do to make the numbers work.

[A.J. Rice, Managing Director at UBS Group]

Okay, great. Maybe just my follow-up. Obviously, there's a lot of focus across healthcare services on the new administration, the new Congress and what they might do. It seems like you're fairly insulated from the laundry list of Medicaid reforms and so forth. But are there any areas where you're watching better, a particular area of focus?

[A.J. Rice, Managing Director at UBS Group]

And then, as well on the you mentioned prior authorization, there's been some chatter about that. Are you advocating for some relief relevant to MA and other health plans on prior authorizations? And what's the prospects for that?

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

So A. J, as you know, there's not a lot of specifics coming out relative to policy from D. C. Right now until the confirmation of HHS and CMS or RFK Jr. And Doctor.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Oz. But we've spent some time up there. We've had a chance to meet some of the incoming senior, staffers for CMS and otherwise. And we made the point of wanting to make sure that there is not regulatory overreach and those are unnecessary expenditures and have no positive benefits for the patients. And so we're watching it closely.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

We're not hearing anything of concern right now that are specific policy changes or regulatory changes facing the IRF industry. But we will absolutely remain active and involved in D. C. And want to be on the front edge of meaning the new incoming leaders of CMS.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

And A. J, I would say that with regard to conversations that we have with CMS and then also with our elected representatives on the subject of Medicare Advantage, our two primary focus points are improvements in pre authorization processes and philosophies. And then the second is, as we've discussed before, right now there is no requirement for Medicare Advantage plans to include IRFs in their definition of network adequacy. And we think that that is simply an oversight that should be corrected.

[A.J. Rice, Managing Director at UBS Group]

Okay, thanks.

[Operator]

Andrew Mach with Barclays, you have our next question.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Hello there, Andrew.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Good morning, Andrew.

[Andrew Mok, Director at Barclays]

Hi, good morning. You noted that group medical prescription drug costs are expected to continue to increase through the first half of twenty twenty five before you anniversary some of the acceleration. Can you give us a bit more detail on the trends you're seeing there? Are there any specific drugs or categories that you would call out as driving the increase in the group medical line? Thanks.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Yes, there are three. So the two largest, there'll be no surprise to anybody on this call. One is certainly GLP-one and it is just getting even though we limit that to those that are at risk or have diabetes, physicians are prescribing it much more widely as even somewhat of a prophylactic. So we're seeing increased utilization there and it remains expensive. We're hopeful that given the number of entrants into the GLP-one category that over time the cost of that drug will decrease.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Right now what we're counting on is anniversarying the stepped up usage in the second half of the year. The second is there are a and this is a good thing, but there are a number of notable enhanced cancer related drugs that we're seeing increased utilization of. Those are expensive as well. I'd make similar comments with regard to cost trend and utilization trend there. And then the third, and I don't know that I could pronounce the name it even if I wanted to is there is one drug that is specifically related to eyesight and eye health that is popped up a little bit more frequently.

[Andrew Mok, Director at Barclays]

Got it. That's helpful. And if I could just follow-up, I think the total net benefit from provider taxes this year totaled $16,000,000 I think for the year. How should we be thinking about this for 2025? Is there an explicit assumption around these items and guidance?

[Andrew Mok, Director at Barclays]

And is that benefit in 2024 largely expected to recur? Any color there would be helpful.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Sure. So the EBITDA impact from net provider taxes, so the revenue less the associated expense for 2024, it was $15,400,000 As we've noted previously, approximately $5,000,000 of that was related to prior periods. And so there really isn't any reason to expect that portion would repeat itself. The balance then of about $10,000,000 as we've talked about before has a low level of predictability to it. And to reinforce that point, we just we point to the net impact from provider taxes in the two prior years.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

In 2023, the net provider tax impact to EBITDA was a decrease of $800,000 and 2022, it was an increase of $2,000,000 So this feels a little bit like an outlier and we'll just have to wait to see. In terms of the 2025 guidance, we haven't included a point estimate for provider taxes within that guidance range. It is highly variable. And wherever provider taxes winds up falling in 2025 will obviously be a determinant as to where we land within that $40,000,000 EBITDA guidance range.

[Andrew Mok, Director at Barclays]

Great. Thanks for all the color.

[Operator]

We'll hear next today from the line of Joanna Gajuk at Bank of America. Please go ahead. Your line is open. Hi, Joanna.

[Joanna Gajuk, Equity Research Analyst at Bank of America]

Hi. Yes. Hi. How are you? Thanks so much for taking the question.

[Joanna Gajuk, Equity Research Analyst at Bank of America]

So I guess first a follow-up on the maintenance CapEx. In the slides you talk about major renovation projects and programmatic hospital asset replacement. So a little bit color there, is there something that you do this year differently than prior years?

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Yes. So just we've got more hospitals now. The hospitals utilize a lot of the same equipment and we have programs that will in order to leverage our scale buy that equipment and replace it on a regular basis, sometimes in cycles across the hospitals and sometimes more uniformly. The spend specifically in that programmatic category for 2025 relates to bed replacement. About every five to seven years, all of the beds need to be replaced in order to ensure safety and comfort for our patients.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Other categories that will occasionally fall into that, wheelchairs are pretty significant spend. Sometimes the machinery that we utilize to dispense narcotics, not narcotics drugs, prescription drugs is a better term, will fall into that category as well. So we just we think it's really important that we maintain all facets of our hospitals.

[Joanna Gajuk, Equity Research Analyst at Bank of America]

Okay. That's helpful. And if I may, so the adjusted free cash flow came in, call it, dollars 100,000,000 or so better than expected in your prior guidance for the full year. So what drove there? Was there some sort of pull forward from 'twenty five?

[Joanna Gajuk, Equity Research Analyst at Bank of America]

Because now I guess your guidance for 'twenty five kind of calls for the decline from 'twenty four because 'twenty four came in so much better.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Yes. So it's really two things. One is EBITDA came in better than we expected. The second is the favorable result in working capital was better than we expected. And some of that will definitely be a pull forward because some of that relates to the increase in claims activity under our group medical, where we're seeing a liability, a near term liability increase and it doesn't translate into cash until you get into subsequent periods.

[Joanna Gajuk, Equity Research Analyst at Bank of America]

Great. Thank you so much.

[Operator]

Anne Hynes at Mizuho. Please go ahead. You have our next question.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Hello there, Anne.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Good morning, Anne.

[Ann Hynes, Senior Healthcare Services Equity Analyst & Managing Director at Mizuho Financial Group]

Hi. How are you? Thanks. So I know post the pandemic, Encomp has really benefited from gaining market share from nursing home. What is that like now? Is that still a tailwind for the company?

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Yes, Ann, it is. I mean, we, I think we along with the industry as itself, distinguish ourselves from the nursing homes and the differences that in terms of patients that could be treated. We continue to see increasing numbers of stroke and other neurological types of patients that are typically higher acuity in our hospitals. And we think the outcomes that we are able to get versus what previous referral sources saw from nursing homes, that has had some stickiness to it in terms of changing referral patterns in some of our marketplaces.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

I think there's no perfect way to measure market share gains from the Smith industry, but I'd point to a couple of things. One is, we've now had 10 straight quarters where our same store discharge growth was north of 4%. And that is growing faster than the underlying demographic, which means that we are taking market share from someplace. The patients that we're treating are not patients that were eligible for discharge directly home. So the most likely source is either from SNFs or other IRFs.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

But I think that's a pretty good indication of the fact that we are gaining market share.

[Ann Hynes, Senior Healthcare Services Equity Analyst & Managing Director at Mizuho Financial Group]

Great. Thank you. And then just on Florida, Florida is just interested today, interesting state just because they were able to lift the CON laws. Is there any other state that is on the company's radar that would be similar to Florida? And if not, do you have that type of expansion potential in other states that you currently operate like Florida?

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Yes. So, Ann, there are other states that we have on our radar screen. Clearly, we have a strong presence in the state of South Carolina and only have one in the state of North Carolina. But if you look at the growth in the state of North Carolina, it would be a very attractive state for us to have a greater presence

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

than what we currently have. And particularly when you consider the fact that South Carolina and North Carolina are really those are destination states for retiring seniors right now and they are considerably under bedded.

[Ann Hynes, Senior Healthcare Services Equity Analyst & Managing Director at Mizuho Financial Group]

Thank you.

[Operator]

Our next question will come from Scott Fidel at Stephens.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Hey, good morning, Scott.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Hello, Scott.

[Scott Fidel, Managing Director at Stephens Inc]

Touch on the implied EBITDA margins in the guide. At the midpoint, it would imply a modest around 30 basis point contraction year over year, obviously a very strong year in 2024. Just to, I guess, sort of put a fine pen on that, sort of what would you say sort of be the drivers of that? And then more importantly, maybe some of the upside opportunities that you see tangible to potentially ultimately get margins landing at stable or even improving year over year in 2025?

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Yes. So a number of things. One is, we continue to believe that EBITDA dollars are better than EBITDA margin. It's tough to pay the bills with a margin. Some considerations in terms of the comparison from $24,000,000 to $25,000,000 million dollars As I mentioned in my comments, $24,000,000 included $13,000,000 in favorable self insurance accrual adjustments.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

As we just mentioned when we were responding to Andrew's question, $24,000,000 benefited from $15,400,000 in provider tax impact, including $5,000,000 of out of period. If you look at the start up and ramp up costs associated with new hospitals, the midpoint of the range is about $5,000,000 higher in 2025 than it was in 2024, owing both to the fact that five of our hospitals in 2025 will open between September and the end of the year. And right now, we're targeting three new hospitals opening up in the first quarter of twenty twenty six. And then the delta on a year over year basis in terms of the G and A expense and NCI impact of Piedmont joint venture, specifically our contribution of the Augusta Hospital to that infusion implementation cost is $7,000,000 So I think if I do the math right on all of those items, including just say the $5,000,000 of out of period on provider tax impact, right there you've got about $30,000,000 of EBITDA that needs to be overcome moving from $24,000,000 to 25

[Scott Fidel, Managing Director at Stephens Inc]

Okay. That's helpful. And then for my follow-up question, especially given just all of the development activity playing out, it would be great if you could give us an update just on sort of construction sort of inflation dynamics, obviously, that's been swinging around. And then related to that, just curious whether as you sort of think about the prefab models that you spent a lot of time putting into place. Have you been able to do any type of analysis around Trump's tariffs?

[Scott Fidel, Managing Director at Stephens Inc]

And are there any sort of, I guess, elements of those prefabs that may come from international sources that could be affected by these tariffs and have alternative options in The U. S. Just curious on sort of what work you've been doing or if there is even any effect on the tariff side? Thanks.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Yes, absolutely. I'll try to take those in order. One is construction new construction costs continue to stabilize right around $1,200,000 per bed for new hospitals, somewhat lower, closer to $800,000 a bed for bed additions, but depends on specific project. And we're not seeing any overt inflationary pressures on that cost right now. If anything, we think with it, we may be seeing some green shoots in terms of maybe some relief on that, but it's too early to call the ball.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

The second is, we remain very pleased with our prefabrication effort. Mark mentioned earlier that in the fourth quarter we brought on our first fully prefabricated hospital, that 61 bed facility in Houston, Texas. Our second fully prefabricated hospital is getting ready to open any day right now in Athens, Georgia. So that will continue to be part of our construction strategy along with hospitals that are utilizing components of prefab everywhere from head walls to bathrooms to the Uber modules, which are groups of rooms that are attached by a corridor. The cost for the prefabrication right now from a per bed perspective is essentially right on top of conventional construction as well.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

The primary benefit that we're seeing today is on the full prefab, we're getting about a 25% enhancement in terms of the speed to market, which is not insignificant. With regard to the threat of tariffs, in the near term, it's very low for us in terms of design and construction. There could be some impact if you impose those upon Mexico in terms of our concrete costs, but that's a very small component of our overall construction costs. With regard to steel, we use predominantly U. S.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Sourced steel and much of it is recycled specialty steel that comes out of The U. S. We did a broader analysis of our potential exposure to tariffs coming out of Mexico, Canada and China around overall supplies. It's difficult to say what that might look like right now because we don't know how comprehensive it would be. You should also bear in mind that in prior periods when tariffs have been invoked, typically medical supplies have been exempted from those tariffs.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Having said that, we do not believe that there's a lot of near term risk to the imposition of any tariffs. It's certainly something we'll continue to monitor.

[Scott Fidel, Managing Director at Stephens Inc]

Great details. Thank you.

[Operator]

Our next question comes from Pito Chickering at Deutsche Bank.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Good morning, Pito.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Hello, Pito.

[Pito Chickering, Analyst at Deutsche Bank]

Thanks for taking my questions. I guess looking at sort of 2024 with provider taxes, the medical fees and then looking '25 with the headwinds and startup losses and then the Oracle and Fusion implementation, just wanted to make sure that we're modeling the year right. Looking at quarterly EBITDA seasonality, is 2025 different than a normal year? And if so, how should we think about EBITDA in the first half of the year versus the back half of the year? And any thoughts on LEAP here and the oral confusion on the first quarter?

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Yes. So a couple of things. One is in terms of our assumptions regarding specifically group medical expense and Oracle Fusion implementation and the NCI impact from the contribution of Augusta to the Piedmont joint venture, you had those second half expenses in 2024. So it's really going to be a more pronounced impact on EBITDA from a comparison perspective in 2025. The second thing to keep in mind is one that I just alluded to with regard to the pace of the preopening and ramp up costs, and that is that it's going to be skewed more heavily towards the back half of the year because of the timing of the openings in 2025 and 2026.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

And then the other thing I'd ask you to remember is that we had that spike in bad debt expense in Q2 because of timing of the TPE review by Palmetto, which subsequently then reversed itself in the second half of the year. But there's a chance just based on what we've seen in terms of the historical review pattern from Palmetto over the last couple of years that you see a similar spike in Q2 of this year. But there's no really no real way for us to determine that. I think those are the primary pacing considerations I can think of, Pito.

[Pito Chickering, Analyst at Deutsche Bank]

Great. And then a follow-up to Whit's question on leverage. Is there a minimum leverage ratio where you deploy all excess free cash flow into repo? Just looking at the share guidance of 103,000,000 and looking at your EBITDA growth and the cash flow generation, it just seems like a minimum leverage ratio would be helpful for investors to just calculate how much cash could be returned via share repo? Thank you.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Yes, it's a fair question. I wouldn't draw a hard line there, but I would say that certainly if we see the leverage drop below two times, it's feeling like there's a lot of inefficiency in our cost of capital.

[Pito Chickering, Analyst at Deutsche Bank]

All right. So two times is your minimum where we'll model all that going into SharePoint going forward?

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

No. Minimal is your term, not my term. As I said, I'm not putting a hard line there, but I would make the observation if we fall below two times, then we're going to be looking hard at what I would view as an unnecessary inefficiency in our weighted average cost of capital.

[Pito Chickering, Analyst at Deutsche Bank]

All right. Fair enough, Doug. Thanks so much, guys.

[Operator]

Our next question comes from Ben Hendricks at RBC Capital Markets.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Good morning, Ben.

[Ben Hendrix, Equity Research - Healthcare Services and Managed Care at RBC Capital Markets]

Good morning, guys. Thank you very much. Just wondering if we could get a quick update on the managed care contracting environment, rate assumptions and guidance seem consistent with last year. And I know you guys have historically maintained a favorable spread between MA and Medicare rates. But with the ongoing margin pressure among some payers, just anything changing in your negotiations?

[Ben Hendrix, Equity Research - Healthcare Services and Managed Care at RBC Capital Markets]

And separately any changes in how payers are assessing patient eligibility for Earthcare?

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Yes, I would say the answer there is nothing new. So we continue to do I think well with regard to our managed care including Medicare Advantage contract negotiations. The rates that we're seeing in terms of the update are pretty consistent with what we've seen in recent history, which is somewhere kind of call it the mid to high 2%. We're not seeing any pressure against those based on some of the conditions that are facing Medicare Advantage plans. And some of that just relates to the fact that when they were seeing 68% increases, they weren't passing those on to us.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

So it seems only appropriate. They appear to recognize us as well that they now try to reverse that trend when they're seeing more pressures. I think they also understand that we provide great value. And finally, we continue to make progress, albeit it's more marginal just given the substantial improvement in our overall base on converting more of our per diem MA contracts to an episodic basis. We've got a really good team that oversees our Medicare Advantage and our managed care contracting and they continue to make good progress.

[Ben Hendrix, Equity Research - Healthcare Services and Managed Care at RBC Capital Markets]

Appreciate that. And just as a quick follow-up to something you mentioned in prepared remarks, I think you noted some misconceptions among discharge planners around IRF versus SNF care. And I was wondering as you're entering new markets and ramping up de novos, what is involved in that education process? And how long does it take to break that muscle memory among the discharge planners and still the value proposition of IRF versus SniffCare?

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Yes. Ben, it's a great question. So, yes, that is a that's a priority whenever we enter a new market. We'll have our nurse liaisons, we'll have our administrative staff, we'll have our medical director, whoever we can get out and whoever will listen to what we describe goes on in our hospitals and the differences between an IRF and a SNF, especially in a marketplace that has no other IRF facilities in there. But just talking about the differences in the intensity of care, the types of patients, the length of stay, what typically happens at the time of discharge.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

That can vary from market to market, but I think we've gotten really refined on that. I think that has proven and the ramp up of the de novos you've seen us bring on the last several years. But what you identified is a that's a key priority as we go into new marketplace with both the newly hired staff that are there as well as existing staff that may come from that region or the home office going in to educate the marketplace. And that education process starts as early as six months prior to projected opening. What we frequently encounter is that some

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

of the confusion is related to as simple a concept as the naming convention. And unfortunately, there is no prohibition within the Medicare regulations from a skilled nursing facility calling itself a rehabilitation center. They can't call themselves a rehabilitation hospital because you have to be licensed as an acute care hospital, which all of our IRFs are in order to be able to use that naming convention. But it's just things like that. We've we've demonstrated great success in being able to overcome those challenges.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Part of that education, if we can get people over to tour the hospital, they'll see a big difference between a rear hospital and a nursing home.

[Ben Hendrix, Equity Research - Healthcare Services and Managed Care at RBC Capital Markets]

Thank you very much.

[Operator]

Our next question will come from Brian Tanquilut at Jefferies.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Hey, Brian.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Good morning, Brian.

[Brian Tanquilut, Equity Research Analyst - Healthcare Services at Jefferies & Company Inc]

Hey, good morning, guys, and thanks for squeezing me in. Hey, Doug, maybe just one question for me. As I think about the VitalCaring ruling that came out, how should we be thinking about the benefits to you guys or how you'd be recognizing that ruling on the P and L going forward? Thanks.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Yes. So first of all, great outcome for us. We're just really pleased with the judge's ruling on that. This is ongoing litigation, so we're not really able to comment further and it's still playing out. So we can't give you with any specificity what it's ultimately going to look like.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

But as it does and as it proceeds and we are able to share more with you, we will do so in a timely manner.

[Brian Tanquilut, Equity Research Analyst - Healthcare Services at Jefferies & Company Inc]

All right. Got it. Thank you.

[Operator]

And our next question will come from Jared Haas at William Blair.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Hey, good morning, Jared.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Hey, Jared.

[Jared Haase, Equity Research Associate at William Blair]

Good morning. And thanks for squeezing again as well. I'll stick to one also. Just wanted to follow-up on some of the comments you made about career ladders or career progression for the workforce. Thought that sounded interesting and I was just curious like what percent of the workforce today would you say is taking advantage of the progression opportunities that you offer?

[Jared Haase, Equity Research Associate at William Blair]

And then you mentioned, you know, that supporting better turnover. I was wondering if there's any way to, I guess, quantify or unpack what you see in terms of turnover among those clinicians that pursue additional certifications versus those that don't?

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Jared, I don't know that we have an exact number for you in terms of the participation level and the subsequent impact on our turnover. If you can if you just take our turnover for RNs for 2024, we've taken that down to 20.4% for RNs and then therapists turnover was 7.7%. So both of those are on the downtrend for us certainly at or below pre pandemic levels, specifically the RN turnover rate. This improvement in retention is playing in a number of different ways. There's not one particular approach I think to addressing retention, but clinicians appreciate having the opportunity to continue to learn and improve their skills and providing those opportunities to them through clinical ladders and exposure to different experiences, that has proven itself over the years to be a really effective way to retain them.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

And if they're interested in working in a rehabilitation hospital, there's a strong chance they're going to be in Encompass. And whether that's therapists or nurses, we put a lot of effort and thought in terms of the educational opportunities that we provide for these staff members.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

Jared, you've given us something that we now need to add to our preparatory materials because as I'm sitting here, I know that our HR team tracks both the percentage of our clinicians, nurses and therapists who participate in these programs. I also know that they're tracking the change in turnover within those groups. I simply don't have those at our disposal, but we won't be caught off guard on that question in future periods. So thank you for asking. I do want to note that when you consider our hospital staffing, just a reminder that about 36% of our overall FTEs in a hospital are going to be comprised of nursing FTEs and about 20% are therapy FTEs.

[Douglas Coltharp, Executive VP & CFO at Encompass Health]

So again, great question and we will be better prepared to answer that with specificity in future periods.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

Thanks for giving us another metric, Jared.

[Jared Haase, Equity Research Associate at William Blair]

Of course. Yes, happy to give you more work here on a Friday. Appreciate all the context. Thank you.

[Mark Tarr, President and Chief Executive Officer at Encompass Health]

You're welcome.

[Operator]

And this does conclude today's Q and A session. Mr. Mark Miller, I'm pleased to turn it back to you, sir, for any additional or closing remarks you have.

Participants

Executives

• Mark Miller, Chief Investor Relations Officer
• Mark Tarr, President and Chief Executive Officer
• Douglas Coltharp, Executive VP & CFO

Analysts

• Whit Mayo, Senior Managing Director at Leerink Partners
• Matthew Gillmor, Director & Senior Research Aanalyst at KeyBanc Capital Markets
• A.J. Rice, Managing Director at UBS Group
• Andrew Mok, Director at Barclays
• Joanna Gajuk, Equity Research Analyst at Bank of America
• Ann Hynes, Senior Healthcare Services Equity Analyst & Managing Director at Mizuho Financial Group
• Scott Fidel, Managing Director at Stephens Inc
• Pito Chickering, Analyst at Deutsche Bank
• Ben Hendrix, Equity Research - Healthcare Services and Managed Care at RBC Capital Markets
• Brian Tanquilut, Equity Research Analyst - Healthcare Services at Jefferies & Company Inc
• Jared Haase, Equity Research Associate at William Blair