World Acceptance Q4 2025 Earnings Call Transcript

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Operator

Good morning, and welcome to World Acceptance Corporation's Fourth Quarter twenty twenty five Earnings Conference Call. This call is being recorded. The comments made during this conference call may contain certain forward looking statements within the meaning of Section 21E of Securities Exchange Act of 1934 that represent the corporation's expectations and beliefs concerning future events. Such forward looking statements are about matters that are inherently subject to risks and uncertainties. Statements other than those of historical facts as well as those identified by the words anticipate, estimate, intend, plan, expect, believe, may, will and should or any variation of the foregoing and similar expressions are forward looking statements.

Operator

Additional information regarding forward looking statements and any factors that could cause actual results or performance to differ from the expectations expressed or implied in such forward looking statements are included in the paragraph discussing forward looking statements in today's earnings press release and in the Risk Factors section of the corporation's most recent Form 10 ks for the fiscal year ended 03/31/2024, and subsequent reports filed with or furnished to the SEC from time to time. The Corporation does not undertake any obligation to update any forward looking statements it makes. At this time, it is my pleasure to turn the floor over to your host, Chad Prashad, President and Chief Executive Officer. Please go ahead.

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

Good morning and thank you for joining our fiscal twenty twenty five year end earnings call. Before we open up to questions, there are a few areas I'd like to highlight. We ended the year with a $1,220,000,000 outstanding letter, which is a 4% decrease year over year. However, our customer base increased by 3.5%. Of note, this is the first year of year over year customer growth since fiscal year twenty twenty two and we've returned to the largest customer base since the end of fiscal year twenty twenty two.

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

Reduced ledger and increased customer base are a result of our continued efforts to reduce our outstanding average balance per customer, which decreased 7.3% year over year following a 7.1% decrease last year. As we continue to focus on improving gross yields, which are improved by over 100 basis points this year and growing the customer base through primarily new and former customers as well as improved retention of existing customers, we continue to expect the average balance to right size in the upcoming fiscal year. On the surface, we continue to experience what may seem like sticky delinquency, which world looks like overall annual delinquency and charge off that appear stubborn to return to normal levels. Part of that roughly 125 to 150 basis points of the 17.5% annualized charge off rates is due to the portfolio shrinking this year and a reduction in the denominator itself as individual credit vintages appear steady or improved overall. With normal to mid single digit portfolio growth, we would expect natural 125 to 150 basis points reduction in the annualized rate, all else being equal.

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

The other major component of our delinquency rate is the growth in new customers this year. At the December 2024, we increased our newest customer bucket those with less than six months of tenure with the company by 36% compared to December 2023. That's a $32,000,000 increase. This is important because these newest customers to world are our riskiest customers with the highest loss rates. As we rolled into the fourth quarter, this growth had an expected impact on our delinquency rates especially our sixty and ninety day buckets.

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

With our early stage zero to sixty day delinquent buckets, those actually improved. As of today, in April 2026, the current month, we've actually seen improvement sequentially in our thirty, sixty and ninety day buckets. It's important to keep in mind that new customer growth is an investment with an outsized impact immediately to our provision for losses as well as the short term about one quarter lag impact to our delinquency rates. We're also optimistic about the impact that improved training and quality of delinquency and loan servicing management will have on delinquency that's already underway for fiscal year twenty twenty six. Our fourth quarter benefited from a 25% increase in tax return revenue this season, nearly $7,000,000 I do want to further point out that our fourth quarter EPS also benefited from a $2,800,000 after tax accrual release of share based comp expense or roughly zero three eight dollars per share.

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

This release comes from a portion of forfeited performance shares resulted in $8.13 per share this quarter, which would have been around 7.75 per share during the fourth quarter without this one time benefit. Non refinance loan volume during the fiscal year increased by 12.6% year over year, which followed a 10% increase last year. While maintaining high credit quality, low first payment default rates and improved gross and net yields. This has continued already into April of the current month fiscal year twenty twenty six with to date non refinance origination surpassing April of the most recent prior years going all the way back to April of fiscal year twenty twenty, including surpassing April of fiscal year twenty twenty three which was our previous high benchmark. Of note, the April non refinance volume here that I'm talking about is a number of originations not dollars originated.

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

This is an important distinction and the difference in our current strategy is really highlighted by comparing our April 2026 originations to April of fiscal year twenty twenty three. While the number originated thus far in this April is similar to April of twenty twenty three, the average balance from this April is 24% lower than it was back in April of fiscal year twenty twenty three and the gross yield today is 800 basis points higher. While the current month April's originations first payments haven't come due yet, The first pay default comparisons for the three prior months to each of these Aprils highlights an increase in our stability and performance. The Q4 originations from fiscal year twenty twenty five versus fiscal year twenty twenty two, the three months prior to each of those Aprils shows a lower first payment default rate in the most recent period. Again, coupled with a much lower balance and around 800 basis points higher gross yields with those comparable periods.

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

There's must be optimistic about with the credit quality of what we're originating today especially while growing our customer base. Our refinance loan volume has improved slightly by 3% year over year which we're especially proud of during a period of increased refinance credit selectivity as well as reduced large loan credit offerings. Refinance volume dipped in the fourth quarter, namely during March, which we view as a temporary reduction in demand that has already rebounded in April of the current fiscal year. Refinance volume in the current month this April has already eclipsed the full month of April of last year both in terms of numbers as well as dollars of refinance originations still with a few days left of the current month. Similar to non refinance originations, these refinance originations also carry a lower average balance compared to prior periods.

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

Of note, the small and large loan makeup of our portfolio continues to shift towards small loans. For a peak of nearly 60% of the portfolio being large loans just two years ago, we've already reduced that down to 48% at the end of fiscal year twenty twenty five and expect the portfolio to continue to shift predominantly towards small loans. This is exemplified again by the reduction in average balance for non refinance and for refinance customers. For new customers, marketing and acquisition channel adjustments continue to show the increased quality in applications. Approval rates for new customers has continued to improve dramatically.

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

The third and fourth quarter approval rates increased around 50 compared to the third and fourth quarter of fiscal twenty twenty four, again while maintaining low first payment default rates and improved gross yields as well as significantly reducing our average loan size. Similar to refinance loan volume already in April of the current fiscal year 2026, we continue to see an increase of loan volume year over year and stability of credit quality for new customers. I'd also like to mention that the hard work of our special projects team for the last few years has resulted in our first World Finance credit card being piloted internally at the March. I've enjoyed the privilege of testing this credit card this month as we prepare wider pilots this spring and summer before offering it to our customers later this fiscal year. We've done a tremendous amount of research and vetting of competitor platforms, products and their successes and failures of the years as we reviewed several potential acquisition opportunities.

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

We're confident in our strategy to control our own credit card and market it prudently to select customer types. Our main goals are to use this product to slowly and wisely better align yield with risk especially in rate cap states we're currently in, help customers manage both installment and revolving credit, lower our overall cost of acquisition and cost of service, allow existing customers to maintain a relationship with World when they pay off their loan and or move out of our footprint states as well as expand our markets. Our approach is to be prudent on the road to serving the one in three Americans with low to no credit. Finally, we have an absolutely amazing team here at World and I'm very grateful for their commitment to their customers as well as to each other. They're helping our customers every day to establish credit and rebuild credit all while maintaining all while meeting an immediate financial need.

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

At this time, Johnny Calmese, our Chief Financial and Strategy Officer and I would like to open up any questions you have.

Operator

We will now begin the question and answer session. And our first question will come from Kyle Joseph with Stephens. Please go ahead.

Kyle Joseph
Managing Director at Stephens Inc

Hey, good morning guys. Thanks for taking my questions. Just I know there's a lot going on in first quarter with tax refunds and everything, but just want to get a sense if you've seen any sort of shift in consumer behavior, call it since, I don't know, mid, late February really when tariff noise really got loud, whether it's on the demand or the credit side?

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

I would say we haven't seen any significant increase or decrease in demand or change in payments. So to that extent, we that hasn't hit us yet.

Kyle Joseph
Managing Director at Stephens Inc

Got it. And then the portfolio, the mix shift to smaller loans, is that really a function of your underwriting or consumer demand or customer mix shift? And I think I heard you right in saying you would expect this trend to continue, right?

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

Yes, great question. So it's really more of a return to world's roots. So historically, roughly 60% or higher our portfolio has been small loans where we would graduate a small portion of customers to large loans. We hit a peak of around 60% of the portfolio being large loans a few years ago. The strategy for last couple of years has really been to return to the bread and butter of the company, which is focusing on small loan customers.

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

So more of a shift in who we're marketing to and how we're underwriting loans than it is in customer demand.

Kyle Joseph
Managing Director at Stephens Inc

Got it. Makes sense. And then last one for me. The revenue growth on the tax front, I mean, obviously, that's really strong. What's driving that?

Kyle Joseph
Managing Director at Stephens Inc

Is that a function of marketing? Are there any sort of changes in the competitive dynamics in that market? Obviously, a good thing, but just want to know what's the driver there?

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

Yes. So we've been doing market research for the last couple of years around the product we're offering, pricing and customer demand. This year we increased prices and experienced very little if any reduction in demand throughout the tax season. Overall revenue was up around 25%. I believe number that we filed was down around 3% or 4%.

Kyle Joseph
Managing Director at Stephens Inc

Okay, got it. Great. Thanks for taking my questions.

Operator

Our next question will come from John Rowan with Janney Montgomery Scott. Please go ahead.

John Rowan
Managing Director at Janney Montgomery Scott

Hey, guys. Forgive me if you just answered this, but can you just give let me know why the insurance and other income was up so much? I assume it's tax prep, but just it was about $5,000,000 up year over year. Just give me an idea of what that came from?

John Calmes
John Calmes
Executive VP, Chief Financial & Strategy Officer and Treasurer at World Acceptance

Yes. Chad, it's all through that, right. So, it's the tax prep revenue. So, the insurance revenue is actually down a little bit. It's all driven by the tax prep business.

John Rowan
Managing Director at Janney Montgomery Scott

Okay. And then the allowance was down a little bit sequentially. Any reason why that went down?

John Calmes
John Calmes
Executive VP, Chief Financial & Strategy Officer and Treasurer at World Acceptance

Largely, it's going be the runoff in the portfolio.

John Rowan
Managing Director at Janney Montgomery Scott

Okay. And what are your expectations for share repurchases going forward?

John Calmes
John Calmes
Executive VP, Chief Financial & Strategy Officer and Treasurer at World Acceptance

Probably more than we've done this year. But that's part of the negotiations we have with our banks and a lot of it also depends on our bonds have a limit on how much we can repurchase. This capped at 50% of consolidated net income. But we're coming up to the point where we need to take those out and that will give us more flexibility to do more than that 50 of net income.

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

So We've already repurchased over $100,000,000 I think $115,000,000 of the bonds. I mean we have about 185,000,000 That's right. Yes. Okay.

John Rowan
Managing Director at Janney Montgomery Scott

All right. Thank you very much.

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

Thanks.

Operator

With no further questions, this will conclude our question and answer session. I would like to turn the conference back over to Chad Prashant for any closing remarks.

Chad Prashad
Chad Prashad
President & Chief Executive Officer at World Acceptance

Thank you for taking the time to join us today. This concludes the fiscal year end twenty twenty five earnings call for World Acceptance Corporation.

Operator

Thank you. The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.

Executives
    • Chad Prashad
      Chad Prashad
      President & Chief Executive Officer
    • John Calmes
      John Calmes
      Executive VP, Chief Financial & Strategy Officer and Treasurer
Analysts

Key Takeaways

  • We ended FY25 with a $1.22 billion outstanding balance (-4% YoY) while growing the customer base by 3.5%, marking the first year of customer growth since FY22.
  • The reported 17.5% annualized charge-off rate includes 125–150 bps due to portfolio shrink and a 36% increase in customers with <6 months tenure; early delinquency buckets are improving and further reductions are expected with portfolio growth and enhanced servicing.
  • Q4 benefited from a 25% increase in tax return revenue (nearly $7 million) and a $2.8 million after-tax release of share-based comp, boosting EPS by $0.38 to an adjusted $7.75.
  • During FY25 non-refinance loan originations rose 12.6% YoY with over 100 bps higher gross yields and low first-payment default rates, and April FY26 originations outpaced prior years with 24% lower average balances and 800 bps higher yields.
  • A strategic shift toward small loans reduced large‐loan share from nearly 60% to 48% of the portfolio, lifted approval rates by ~50% YoY while preserving credit quality, and prompted an internal pilot of the new World Finance credit card ahead of external rollout.
A.I. generated. May contain errors.
Earnings Conference Call
World Acceptance Q4 2025
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