Compass Q1 2025 Earnings Report

Compass EPS Results

• Actual EPS: N/A
• Consensus EPS: -$0.06
• Beat/Miss: N/A
• One Year Ago EPS: N/A

Compass Revenue Results

• Actual Revenue: N/A
• Expected Revenue: $1.42 billion
• Beat/Miss: N/A
• YoY Revenue Growth: N/A

Compass Announcement Details

• Quarter: Q1 2025
• Date: 5/8/2025
• Time: After Market Closes
• Conference Call Date: Thursday, May 8, 2025
• Conference Call Time: 5:00PM ET

Compass (NYSE:COMP) is a technology-driven real estate brokerage firm that provides a full suite of services for home buyers, sellers and renters. Utilizing a proprietary software platform, the company equips its network of licensed real estate agents with data analytics, marketing automation and client relationship tools designed to enhance efficiency and transaction transparency.

Founded in 2012 by Ori Allon and Robert Reffkin, Compass has grown from a single office in New York City to serve more than 300 markets across the United States. The company’s platform integrates listing management, market insights and intelligent pricing recommendations, while additional services—such as in-house title and escrow, mortgage referral partnerships and curated marketing materials—enable agents to streamline the end-to-end process.

Compass has pursued strategic acquisitions to bolster its technology offering and expand ancillary services. The company’s investment in data science and machine learning capabilities aims to refine property valuation models and improve lead generation. In addition, Compass fosters agent development through training programs, mentorship opportunities and collaborative neighborhood teams.

Headquartered in New York City, Compass is led by Co-Founder and Chief Executive Officer Robert Reffkin, who guides the firm’s mission to democratize real estate through technology. The company’s national footprint spans major metropolitan areas including Los Angeles, Miami, San Francisco, Chicago and Dallas, positioning Compass as a leading player in the U.S. residential real estate market.

Compass Q1 2025 Earnings Call Transcript

Key Takeaways

• Record profitability in Q1 with adjusted EBITDA of $15.6 M (vs. ‑$20 M a year ago) and a first-quarter free cash flow record of $19.5 M.
• Revenue growth of 28.7% YoY to $1.36 B and transactions up 27.8%, outpacing the industry’s 2.1% decline and lifting market share by 125 bps to 6.0%.
• Expense discipline remains a core competency, with non-GAAP OpEx of $235 M and on track for 3%–4% organic OpEx growth, underscoring sustainable cost control.
• Christie’s International acquisition closed early this year, adding four affiliates in 2.5 months and delivering synergy progress ahead of plan.
• Strong Q2 guidance of $2.0–2.15 B in revenue and $115–135 M in adjusted EBITDA, reflecting confidence in continued market outperformance despite recent volatility.

Presentation

[Operator]

I will now hand the conference over to Compass' Head of Investor Relations, Soham Bosley. Please go ahead.

[Soham Bhonsle, Head of Investor Realtions at Compass]

Thank you very much, operator, and good afternoon, everybody, and thank you for joining the Compass First Quarter twenty twenty five Earnings Call. Joining us today will be Robert Refkin, our Founder and CEO and Kalani Rulitz, our Chief Financial Officer. In discussing our company's performance, we will refer to some non GAAP measures. You can find the reconciliation of these non GAAP measures to the most directly comparable GAAP measures in our first quarter twenty twenty five earnings release posted on our Investor Relations website. We will make forward looking statements that are based on our current expectations, forecasts and assumptions and involve risks and uncertainties.

[Soham Bhonsle, Head of Investor Realtions at Compass]

These statements include our guidance for the second quarter of twenty twenty five and full year 2025, including comments related to our expected financial results, operating expenses and free cash flow as well as our expectations for operational achievements. Our actual results may differ materially from these statements. You can find more information about risks, uncertainties and other factors that could affect our results in our most recent annual report on Form 10 ks and quarterly reports on Form 10 Q filed with the SEC and available on our Investor Relations website. You should not place undue reliance on any forward looking statements. All information in this presentation is as of today's date, May 8.

[Soham Bhonsle, Head of Investor Realtions at Compass]

We expressly disclaim any obligation to update this information. I will now turn the call over to Robert Raffkin. Robert?

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Thank you for joining us today for our first quarter conference call. I'm pleased to share that in the first quarter the gap between Compass and the industry continued to widen. In Q1, we produced record adjusted EBITDA, increased market share to record levels, grew agent count to record levels, grew the title and escrow business to record levels, retained agents at industry leading levels, extended our unique inventory advantage and generated another quarter of positive free cash flow. Revenue in the first quarter increased by 28.7 year over year. Total transactions and organic transactions increased by 27.87.3% year over year respectively as compared to the overall market where transactions decreased by 2.1%.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

So this means Compass' total transaction count outpaced the market by close to 30% and Compass' organic transaction count outpaced the market by 9%. In Q1 twenty twenty five, we generated record Q1 adjusted EBITDA of 16,000,000 up from the negative $20,000,000 in the year ago quarter. Both our Q1 revenue and adjusted EBITDA came within our stated guidance ranges. In the quarter, we also successfully recruited 700 gross principal agents organically to Compass, which is up 35% year over year and represents one of our highest recruiting quarters for principals. Our recruiting results this quarter illustrate that Compass' value proposition is resonating better than ever in the marketplace.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Quarterly principal agent retention grew by 30 basis points year over year to a solid 96.6% in Q1. Momentum in our title and escrow business was strong with attach rates up six ninety five basis points year over year. And during the quarter, we also closed the Christie's International Real Estate acquisition, which as a reminder allows us to empower a completely new segment of the market, namely independent brokerages and broker owner entrepreneurs across both The U. S. And international markets.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Kalani will touch on our progress on synergies in the business, but I'm excited to share that in the two and a half months since close, we have already announced that four new affiliates have joined the network. And I'm pleased to report that our financial results and integration efforts are tracking ahead of plan. Revenue less commissions and other related expenses as a percentage of revenue in the fourth quarter was 18.4% which is above the 17.5% reported in Q4 and above the 18.2% pro form a figure inclusive of the International business in Q4. Non GAAP OpEx was $235,000,000 in Q1, which includes part of the Christie's International acquisition. But more importantly, we remain on track to achieve organic OpEx goal of 3% to 4% growth for the year.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Our ability to control OpEx even while delivering significant top line growth illustrates that OpEx management has become a core competency of Compass. And as we've said previously, our OpEx discipline is not temporary and is a permanent part of our strategy. Now before I dive into our long term strategy, I would like to address NAR's decision to maintain clear preparation in late March. First, we continue to strongly and unequivocally believe in homeowner choice. I don't know a homeowner who would say they want NAR, the MLS, or a portal to tell them how they must market their home.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Amidst all the negative narratives and the scare tactics, the one thing you aren't going to hear is the voice of the party that is impacted the most here, the homeowner. So let me share the voice of the homeowner. After hearing about the benefits of pre marketing, which include testing price, no days on market, no price drop history, building a buyer interest list, no algorithm evaluations lower than the list price on the listing page, no leads diverted to third party agents that don't know the property. The question homeowners ask us is what is the downside? And so what is the downside?

[Robert Reffkin, Founder, Chairman & CEO at Compass]

There is no downside. The worst thing that happens is a homeowner gets an offer, and they have an opportunity to turn it down and go to the public sites with the benefit of price discovery from pre marketing. That's the downside, which means there is no downside. You don't have to take an offer. You can always just reject the offer and go to the public sites with the benefit of pre marketing.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

And that's the reason why nearly half of our clients in q one, nearly 20,000 homeowners chose to go through the Compass three phase marketing strategy because there is no downside. It's just that simple. Second, I want to make clear that under NAR's updated policy as well as Zillow's new policy, office exclusives or what we have termed them as Compass private exclusives are still permitted. Third, Compass was founded to help agents grow their business and better serve their clients. And the Compass three phase marketing strategy helps agents grow their business and better serve their clients.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

And that's why it will only continue to grow over time. Lastly, it's important to recognize that Compass didn't make up the concept of private exclusives. Homeowners have been asking agents across brokerages and across markets for off MLS options for decades. Compass just responded to homeowner demand in a national systematic tech forward way and made off MLS marketing options available to all homeowners through the Compass platform. Again, this isn't about what Compass wants.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

It's about what homeowners want. Homeowners want more choice, not less choice. And Compass believes in homeowner choice. It's hard for me to see a scenario where over time choice doesn't win. However, portals and MLSs are now using their dominance to discourage sellers from testing off MLS marketing options, similar to how incumbents in other industries such as cable and music try to raise switching costs.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

In both industries, the incumbents tried to block change by making it harder to leave, but that strategy only made consumers more aware of their dissatisfaction and sped up the shift off their platforms. The same is now happening in real estate. MLSs and portals are raising friction to discourage homeowners and listing agents from marketing off MLS. But that resistance is increasing the migration to off MLS alternatives because it's making listing agents increasingly question the risk of MLS exposure for their clients, which are days on market, price drop history, diverted buyer inquiries, valuation estimates less than the value of the house, and ultimately, this is creating less trust with the people that give these platforms their inventory. Agents aren't stupid.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

If you need to find them and ban them to keep them on your platform, then clearly there is something wrong with your platform. As a result, I expect over the next year to see more private listings than ever before, which will only extend Compass' inventory advantage. Now I'd like to wrap up my comments with an overview of our long term strategy. At its core, our strategy remains unchanged and includes first and foremost controlling our organic OpEx at 3% to 4% annual growth even as transactions recover from $4,000,000 existing home sales for the past two years back to the 5,400,000.0 to $5,600,000 mid cycle level. We believe Compass is one of the best ways for public market investors to participate in that recovery.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Secondly, Compass will continue to outgrow the market by adding agents organically, by executing accretive M and A and by using the Compass platform to enhance agent productivity. Starting with organic growth, we believe there's a long runway of incredibly talent agents that we'd love to see at Compass. On M and A with roughly 80% of The U. S. Markets generating less than $10,000,000,000 in GTV last year and only 22 brokerages generating more than $10,000,000,000 in GTV.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

There is a significant amount of fragmentation that exists in the brokerage market today. Our M and A pipeline remains healthy today and as a reminder, we continue to target brokerages within the four to six times EBITDA multiple range. Next, we will expand margins by increasing attach of title, escrow and mortgage while also growing the Christie's international real estate affiliate business long term with a longer term opportunity to stack other higher margin revenue streams such as home insurance, home warranty, move in services, home improvement, leads and data. In our T and E business, we are seeing evidence that we can more than double our unit economics per brokerage transaction as we integrate the business further into our platform using features such as one click title. Here are some illustrative unit economics to consider.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

First, our T and E business can generate $5,000 of revenue per transaction compared to the $25,000 of revenue per transaction for a brokerage transaction on an ASP of $1,000,000 Given that we are targeting an adjusted EBITDA margin of 25% to 30% on each T and E transaction long term, the adjusted EBITDA contribution can actually be in line with that of a brokerage transaction over time despite the lower revenue contribution. Said another way, attaching a T and E transaction to a brokerage transaction can almost double our unit economics. Second, in addition to attaching more T and E, we also operate a mortgage JV with guaranteed rate where longer term we are targeting adjusted EBITDA margins in the 25% range at scale. Operating our mortgage business through a JV structure means that we don't recognize any revenue in the P and L but the bottom line contribution can in many cases be higher than a T and E transaction because of how much revenue we earn per transaction. Lastly, our affiliate opportunity is a new long tail opportunity that we believe can help us both expand into new markets in a capital light manner and be highly accretive to our adjusted EBITDA margins as we expand the network.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

As we stated last quarter, we believe we can more than 5x the number of domestic Christie's international real estate affiliates over time. And as a reminder, the business generates a 30% to 35% adjusted EBITDA margin for us. And so bringing it all together, we believe that by sticking to our core strategy alone, we can generate hundreds and hundreds of millions in adjusted EBITDA and free cash flow for our shareholders over time. And our results over the last few quarters are showing this ramp. Also, as we have discussed in the past, we believe we can leverage our structural advantages to create increasing network effects that drive our strategy and includes our platform, our national scale, our network of top agents and depth of inventory in local markets.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Now let me hand it over to Kalani to go through our financials in more detail.

[Kalani Reelitz, Chief Financial Officer at Compass]

Thank you, Robert. Summarizing our financial results for the quarter, our first quarter revenue was $1,360,000,000 an increase of 28.7% from the year ago period. While m and a contributed to the year over year growth in revenue, even excluding m and a, revenue increased 14.6% on an organic basis. Despite the strong year over year growth, our revenue was near the low end of our revenue guidance for the quarter, which reflects some slowdown we saw in the March that we believe was due to market uncertainty driven by tariff discussions at the time. Of note, existing home sales in March per NAR were at their lowest levels of any March since 02/2009.

[Kalani Reelitz, Chief Financial Officer at Compass]

And due to the seasonality of our business, the month of March always represents the largest revenue month of the first quarter, so this market volatility had a more outsized impact on our realized revenue compared to the expectations we put out in mid February. Transactions for the quarter increased 27.8% or 7.3% on an organic basis, which compares very favorably to the overall market where transactions declined by 2.1%. This outperformance of the industry is also reflected in our market share, which was 6% in the quarter, an increase of 125 basis points from the year ago period and a 95 basis point increase from Q4. Gross transaction value was $52,000,000,000 in the first quarter, an increase of 30.7% from a year ago, reflecting the twenty eight percent increase in total transactions combined with a slight increase in average selling price of about 2.5%. Our average selling price was higher by 10% on an organic basis, but the latter in Bloom and Parks acquisitions in 2024 and the Christie's International real estate acquisition earlier this year all have lower average selling prices compared to our organic businesses, which reduced the overall increase in average selling price.

[Kalani Reelitz, Chief Financial Officer at Compass]

Our commission and other related expenses as a percent of revenue was 81.6%, an improvement of 24 basis points compared to q one of last year at 81.8%. Consistent with our comments last quarter, we expected the acquisition of Christie's International Real Estate to favorably impact this metric, which is reflected in the results. Excluding m and a, our commissions and other related expenses as a percent of revenue increased 38 basis points. We are okay with this trade off today given that our highest producing agents are also taking share in the current environment. But over the long term, we also remain focused on recruiting the up and coming agents that come at a much better split than our highest producing agents.

[Kalani Reelitz, Chief Financial Officer at Compass]

Our total non GAAP operating expenses were 235,000,000 in q one, an increase from 211,000,000 of OpEx in the year ago period, which was driven by m and a, including the OpEx we assumed from the 01/13/2025 acquisition of Christie's International Real Estate and the acquisition of Ladder and Bloom and Parks Real Estate in the second quarter of twenty twenty four. It's worth repeating that we remain maniacally focused on keeping our annual organic OpEx growth to three percent to 4%, excluding the impact of m and a. And based on our q one results, we are tracking in line with this goal. We are also making good progress on our integration work with Christie's International Real Estate acquisition, and we're tracking ahead of our stated synergy goals when we announced this transaction. I'm very pleased with how well the respective teams are working together in such a short time frame since the January closing for what has been the largest acquisition we've done.

[Kalani Reelitz, Chief Financial Officer at Compass]

When modeling OpEx for the year, keep in mind that the Christie's International real estate acquisition was completed on January 13, so only half a month of January's OpEx is reflected in q one. Also, as a reminder, while much of our OpEx is somewhat fixed in nature, there is some seasonality related to the timing of our annual employee compensation cycles and the timing of when agent marketing expenses are incurred, such that we tend to see a slight step up in OpEx for Q2 compared to Q1. Our adjusted EBITDA for the first quarter was a new record for us as it was the first time we've ever achieved positive adjusted EBITDA in the first quarter of any year. Adjusted EBITDA was $15,600,000 which was within our guidance range of 11,000,000 to $25,000,000 and a strong improvement from the loss of $20,100,000 a year ago. GAAP net loss was $51,000,000 in Q1 compared to the GAAP net loss of $133,000,000 a year ago, which includes the $57,500,000 charge for the settlement of our antitrust litigation in the year ago period.

[Kalani Reelitz, Chief Financial Officer at Compass]

As a reminder, the non GAAP operating results amid certain expenses that we exclude from the calculation of adjusted EBITDA, which are reconciled to our GAAP operating results on pages twelve and thirteen in our Q1 investor deck. We generated $19,500,000 in free cash flow in the first quarter, which was not only an improvement over the $5,900,000 of free cash flow from Q1 twenty twenty four, but also a new record level of free cash flow for the first quarter. It's important to note that for the last two quarters, our free cash flow exceeded adjusted EBITDA levels, which is not typical. Some favorable timing of working capital changes helped with these cash flow results, and we'd expect to give back some of the favorability in q two. Also as a reminder, we have the second half of our class action settlement payment due in Q2 in the amount of approximately $29,000,000 which will negatively impact free cash flow.

[Kalani Reelitz, Chief Financial Officer at Compass]

We ended the first quarter with a hundred and 27,000,000 of cash and cash equivalents on our balance sheet and 50,000,000 outstanding on our revolver. The decrease in cash this quarter was largely due to the cash portion of the purchase price for the Christie's International real estate acquisition of about a hundred and 50,000,000, which was funded by cash on hand along with a 50,000,000 draw on our revolver. Our weighted average share count for the first quarter was 550,000,000, which was in line with our guidance. As a reminder, the increase in our share count during the quarter was largely the result of 38,500,000.0 shares, which represents the minimum number of shares that will be issued in connection with the Christie's International real estate acquisition when the equity component of the purchase price and related collar adjustments is finalized in q one of twenty twenty six. Turning now to financial guidance.

[Kalani Reelitz, Chief Financial Officer at Compass]

For q two of twenty twenty five, we expect revenue in the range of $2,000,000,000 to $2,150,000,000 and expect adjusted EBITDA to be in the range of 115,000,000 to $135,000,000 The revenue guide does take into consideration some of the short term volatility and revenue growth we discussed towards the March. And while we have factored in some of the volatility experienced in q one in the q two guide, it's important to note that we still expect strong year over year growth and believe we will continue to outpace the overall market based on our forecast and external forecasters such as MBA. Also, consider the L and B and Parks acquisition occurred in April and May of twenty twenty four, respectively. So as of q two, we have fully anniversaried those acquisition dates. As it relates to OpEx, last quarter, we stated that we're targeting a range of 1,005,000,000.000 to 1,030,000,000.00 in total OpEx for 2025, which included the incremental OpEx from the January 2025 acquisition of Christie's International Real Estate.

[Kalani Reelitz, Chief Financial Officer at Compass]

Since then, we've acquired Washington Fine Properties and a title company in Texas that will collectively add OpEx of about $12,000,000, resulting in an updated full year range of 1.017 to 1,042,000,000.000. Importantly, we expect our organic like for like OpEx to grow in the 3% to 4% range, in line with our stated goal. We expect our weighted average share count for the second quarter to be between $560,000,000 to $563,000,000 shares. As a last point on guidance, we expect our stock based compensation expense to be in the $55,000,000 range for the second quarter, which is an increase from the $30,400,000 level from Q1. This increase is driven by the accounting rules for stock based compensation, and importantly, it does not change the anticipated dilution, which is expected to continue to approximate the 1% of additional dilution per quarter we've been guiding to.

[Kalani Reelitz, Chief Financial Officer at Compass]

To expand on this a little further, as a reminder, in 2022, we changed our method for employee equity grants to minimize the number of shares used from our authorized pool at the time when our stock price was down significantly. This resulted in no change to how we compensate our employee and no difference in the time periods the shares vest to the employees, but it allowed us to issue fewer shares upfront. However, now that our share price has recovered nicely, we have reverted back to our prior method of annual grants. And in q two, we plan to grant the remaining share commitments for the prior years under our changed methodology. All that said, the accounting rules require us to set the amount of stock based compensation based on the stock price at the time of grant, not at the time of commitment.

[Kalani Reelitz, Chief Financial Officer at Compass]

And, therefore, there is a timing difference between when the shares over these past couple of years were committed to when the stock was below $4, which is what drives dilution versus when they're being granted at higher price points as high as $9 per share recently, and that is what drives the stock based compensation. So, again, to recap this, we've been guiding that the quarterly dilution for employee stock compensation has about 1% of the outstanding, and that will continue at those levels despite the increase you'll see in stock based compensation lines. Importantly, and I want to make sure we're crystal clear here, while a company's stock based compensation levels are generally indicators of dilution, that isn't the case here since this step up in stock based compensation is more of an accounting practice related item. We expect to see the quarterly stock based compensation at this new level for the balance of 2025, and it will step down in 2026 and again in 2027 as these awards that were granted with a higher stock price vest out. Over the longer term, we expect to manage stock based compensation at closer to the $100,000,000 level annually.

[Kalani Reelitz, Chief Financial Officer at Compass]

As Robert started the call, Compass continues to execute against our strategy, and our record results confirm that we are focused on the right strategic priorities and are executing our strategies with excellence. Our record results are the clear result of the hard work of our incredible agents and the dedication of our team members who work tirelessly to deliver our mission. Thank you to our agents and employees for all you do for Compass. I would now like to turn the call over to the operator to begin Q and A.

[Operator]

We will now begin the question and answer session. Please limit yourself to one question and one follow-up. Your first question comes from the line of Chris Kuntarik from UBS. Your line is open. Please go ahead.

[Chris Kuntarich, Internet Equity Research at UBS Group]

Great. Thanks for taking the question. Just going let's start on the 1Q revenue. Could you just help us think about what revenue or what was revenue growth tracking to ahead of the disruption in the March? And then as we think about the 2Q guide, what is revenue growth tracking in April? Yeah. We'll start there. Thanks.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

I'm gonna I'll I'll start it, and I'll I'll pass on to you, Kolani. Well, it's not a surprise that the there's volatility in March and in April. The talk of tariffs impacted March. The actual tariffs impacted April. We saw the S and P five hundred down almost 17% and Nasdaq down more than 20% through the April.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

And March was also the lowest March on record in terms of transactions since 02/2009. Yeah. I think just overall, what we're what what I what I believe we will see is this year to look a lot like last year. Prices will be relatively flat because we have more inventory. It's almost 3% more inventory of single family homes than this time last year, and that more inventory reduces the pressure on prices.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

And so we're seeing price relatively flat. In units, it looks like, will be just modestly up. But, but, Clonie, I'll pass it on to you.

[Kalani Reelitz, Chief Financial Officer at Compass]

Yeah. Thanks, Robert. Thanks, Chris, for the question. I I think when you when you look at q, one, I I think we were, you know, I think we were probably tracking, you know, close to the midpoint of our our guide and and and then we saw some of the volatility there. I think I think as we think about q two and April, I think April is tracking at our expectations.

[Kalani Reelitz, Chief Financial Officer at Compass]

When we look at kind of the midpoint of our q two guide, we show we're showing some really strong growth expectations. Our Q2 guide is a little lower than Q1, but I think the factors are what you would expect. I think we have built in some of the volatility impacts that we have seen in March into April. And in April, we've had dayfall adjustment of Easter in April, which actually has an impact on on just activity. And then q two was a much tougher comp year over year than q one.

[Kalani Reelitz, Chief Financial Officer at Compass]

And then finally, as expected, we anniversary Ladder and Bloom and our Parks acquisition. So overall, we're seeing April at our expectations and and again, continue to see and expect us to outpace the market and win market share through q two.

[Chris Kuntarich, Internet Equity Research at UBS Group]

That's helpful. As we think about the disruption in the back March, my sense is that what you're talking about is people are putting themselves on pause when they're planning on completing a home purchase. Are you seeing any of those purchases? Like, how should we be thinking about the share of purchases that were completed so far through April? And kind of are there other case studies to look back when there were points of significant market disruption here when a a part of a month or a full month has been disrupted here?

[Chris Kuntarich, Internet Equity Research at UBS Group]

How long it typically takes for some of those transactions to end up getting completed? Thanks.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Yeah. Look. My my view is that the the loss was a temporary loss of transactions, not a permanent one. And so I would expect the full year transactions to be in line with what it would have looked like otherwise, just a deferral. That is if assuming we see stability in the markets and no more surprises like we saw with the talk of tariffs and the actual tariffs.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

But to answer your question, I think it's more of a deferral demand, not an elimination of demand. Also, I would expect our agents to continue to gain share from agents outside of Compass. Our transactions our agents grew transactions, as mentioned earlier, 9% faster than the market or more than the market, and we expect that to continue.

[Chris Kuntarich, Internet Equity Research at UBS Group]

Helpful. Thank you.

[Operator]

Thank you. Your next question comes from the line of Jason Helf Helfstein from Oppenheimer and Co. Your line is now open. You may go ahead.

[Steven H, Senior Associate - Internet Equity Research at Oppenheimer & Co. Inc.]

Hi, this is Steve Roman on for Jason. So apologies if this has been asked already as we're juggling several calls at once. Could you just, if possible, level set for investors what's the latest with NAR's clear cooperation policy? And is your sort of legal standing, for lack of a better term, of the three phased marketing strategy still intact?

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Thank you. Yeah. No. No. I I think I appreciate the the the legal standing because, yeah, this they're not laws.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

You know, NAR is not the government. They're not elected officials. So I appreciate that. The CCP is ongoing. NAR added one layer of flexibility to expand choice.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

It's worth noting, as mentioned on the call earlier, three phase marketing strategy works under CCP and all of the the current rules, private exclusives coming soon, moving to the MLS and the portal sites. As I mentioned earlier, in my prepared remarks, homeowners are looking for more choice. They're not looking for less choice, and Compass supports homeowner choice. And the Compass three phrase marketing strategy does exactly that instead of just one launch. You get three launches, and you get a test price privately without the risk of days on market or price drops.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

36% of the homes on the market right now, single family homes, have a price drop. They all look like damaged goods. And when it's a Compass private exclusive, it's a Compass coming soon. There's no days on market. There's no price drop history.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

And so it protects homeowners, with their you know, from that risk. And, again, you know, homeowners should have the choice on how to market their private property. It's their home. It's their private property. It's often their most valuable asset, and Compass stands for homeowner choice.

[Operator]

Thank you. Your next question comes from the line of Bernie McTurnan from Needham and Company. Your line is open. Please go ahead.

[Bernie Mcternan, Senior Research Analyst at Needham & Company]

Great. Thanks for taking the question. And Robert, just to follow-up on that. So are I get the point that three phase marketing is still in is still a priority, but are you okay with your houses or with inventory not being available on Zillow or just, you know, what the response has been from agents? Just trying to, you know, as as as things are still being worked out in the industry, what's happening real time?

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Yes. Again, this is about choice versus control. Compass stands for homeowner choice, and so homeowners have a choice on how to market their home. You can market your home three phase with a three phase marketing strategy. You can market it without the three phase marketing strategy.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

You can market it with a three phase marketing strategy where it goes to Zillow and everyone else. You can market in a different way. What it's the homeowner's choice. And so this is about choice, again, versus control. And I don't know a homeowner who wants NAR, the MLS, or a portal to tell them how to market their home.

[Bernie Mcternan, Senior Research Analyst at Needham & Company]

Got it. Understood. And and post these, these NAR changes, has there been any change in the, organic recruiting effort for the for the company? I'm assuming that three phase marketing was a was a big push and and not sure if and just wanted to see if agents are still responding to that value proposition.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Yeah. I I think I think you can see that the percentage of homeowners working with their agents to market their home having elected to use the commerce through phased marketing strategy, you can see that from those numbers that the demand continues to be strong. I think you what I would say are, you know, top agents, luxury agents, it resonates more with them because, clearly, if the the benefits of testing price premarketing, the the higher up the price point, the more it it tends to resonate, although it resonates across price points more in the luxury segment. So I think we continue to see see that attraction. And, look, I'm pleased to see other brokerages.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Right? I mean, you know the names of them, other, you know, great national brokerages, with national presence offering choice and following Compass's position, that homeowners should have more options than one one option. And so, you know, premarketing and testing price through alternative listing methods has been adopted, and and there have been announcements from other major brokerage firms along those lines over the last two months. And I think that's a good thing for homeowner choice.

[Kalani Reelitz, Chief Financial Officer at Compass]

Yeah. Yeah. Bernie, I would I would also add everything Robert said. I would also add just we we expect we saw 700 organic agent ads this quarter. As we've said, we expect six to seven, you know, even seven plus hundred.

[Kalani Reelitz, Chief Financial Officer at Compass]

We continue to see momentum there. The reasons have not changed. Our platform, our our technology continues to be the the strongest asset for agent recruiting. We we see a ton of momentum there. Our inventory strategy, the depth of inventory, the three phase marketing, we continue to hear, a lot of strong stories, there helping recruiting.

[Kalani Reelitz, Chief Financial Officer at Compass]

And then I also I I think it's important to to note that we are seeing competitors struggle to create value for agents, and that's beginning to be a trend. A number of large brokers are cutting cost. Smaller brokers are lacking the tools and resources to invest while and while that's happening, I think we're we're making sure and agents are seeing that Compass is investing in agents, launching new technology, new tools, acquiring companies, and advancing our our strategy around that inventory. So I think we we are seeing continued favorable trends that we saw in Q4 and Q1, and that hasn't stopped in Q2.

[Bernie Mcternan, Senior Research Analyst at Needham & Company]

Understood. And one more, if I could, just a quick one, the clarification on OpEx. Claudia, I know you mentioned how seasonality 2Q is normally higher than 3Q. Should two q be that number that we can kind of run rate for the rest of the year? Should we expect an additional step up from seasonality in the second half? Thank you.

[Kalani Reelitz, Chief Financial Officer at Compass]

Yep. Yep. Q two is probably the right proxy overall. I think we guided to, Bernie. I would point you to, we guided to kinda annualized, but that's probably the right proxy generally, just because q two has the compensation level changes in q two.

[Kalani Reelitz, Chief Financial Officer at Compass]

So I would use q two, but kind of, be able to force through the the annual guidance that we have to kind of smooth out the remaining quarters.

[Bernie Mcternan, Senior Research Analyst at Needham & Company]

Great. Thank you.

[Operator]

Thank you. Your next question comes from the line of Michael Ng from Goldman Sachs. Your line is now open. Please go ahead.

[Michael Ng, Managing Director - Global Investment Research at Goldman Sachs]

Good afternoon. Thank you very much for the questions. First, I wanted to ask about the principal agents and agent recruitment. I certainly appreciate the disclosures around the gross adds as a result of Christie's and the organic adds. I was wondering if you could just talk a little bit about churn trends in the quarter and if there's anything unusual that you would point to that may have caused churn in the quarter whether the environment or the deal itself?

[Michael Ng, Managing Director - Global Investment Research at Goldman Sachs]

And then second, one for Robert. Just on the three phase marketing strategy, as you roll this out over the next couple of months and year, I was wondering if you could talk a little bit about what your yardstick for success of the strategy is, whether that's agent recruitment or Compass market share gains. Would just love to hear a little bit more about that. Thank you.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Maybe I'll I'll start with the first question, and I'll pass on to Clonie for the second. Look. What Compass Compass exists to make agents more successful. If we cannot make agents more successful, we have no reason to exist. We're here to help agents realize their entrepreneurial potential.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

The Compass three phase marketing strategy does that. The unintended consequence of NAR rules, rules like CCP, are agents all look the same. On their own listings, their their names are almost invisible on third party sites. If they put a photo of if their headshot is in their photo, the or their signs in a photo or a video that they put into MLS, the MLS will take it down, so they make them invisible. They can't watermark their own photos, then the MLS watermarks it.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

And so with the Compass three phase marketing strategy, it helps them differentiate. Instead of a one size fits all world where every agent works with their seller and just puts it in the MLS, and that's all that's their marketing plan. We have a three phase marketing plan with a lot of different benefits and strategies within each phase if you choose to use it. You test price privately, no days on market, no price drop history. We could build an interest list.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

We can, when other agents just wait until they they wait weeks to put it into the MLS, the second we sign this listing agreement, we can put it in as a private exclusive and already start getting feedback on how the home is positioned. And so this is a tool. There there's an agent that said one of our top 10 agents said, the answer to every client objection is private exclusives. Oh, you you wanna list it at $5,000,000? The comps are saying 4.5?

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Hey. Well, let's test price privately, as a private exclusive. So what success looks like is that our agents continue to have an edge, that our agents continue to differentiate, that our agents continue to outperform as we saw last quarter, and that our agents continue to get more listings as we can see in the data, and they continue to sell those listings at, more attractive terms for the seller. So that's that is what success looks like. And and because it's creating that success is why it will continue despite organized real estate's deep desire to restrict them and their homeowners from having choice. Kalani?

[Kalani Reelitz, Chief Financial Officer at Compass]

Yep. Yep. Thanks, Michael. Just on your question on churn. Look.

[Kalani Reelitz, Chief Financial Officer at Compass]

I think we're you you've heard it. We're pleased with the 700 gross agent ads, particularly in q one. It's just showing the the power of our platform and inventory strategy. I think the my favorite sub metric there is is with Chrissy's international real estate, we've added agents instead of churn. So that that's a the real positive.

[Kalani Reelitz, Chief Financial Officer at Compass]

The churn we saw in q one was right in line with our historical levels. When we when we look at it, I think just just recall that q one is typically when we go through our renewal process beginning of the year, so we typically see the highest amount of churn in first quarter. But to be completely transparent, we we were kinda laying on top of each other quarter one last year, quarter one this year on churn. So no no significant change.

[Michael Ng, Managing Director - Global Investment Research at Goldman Sachs]

Great. Thanks, Robert. Thanks, Kalani.

[Operator]

As a reminder, if you would like to ask a question, please raise your hand now using the bar at the bottom of your screen, and please unmute yourself Your next question comes from the line of Elizabeth Langan from Barclays. Your line is open. Please go ahead. Elizabeth, your line is now open. You can unmute yourself using the

[Elizabeth Langan, Analyst at Barclays Capital]

Hi. Are you guys able to hear me?

[Operator]

We are able to hear you. You can go ahead.

[Elizabeth Langan, Analyst at Barclays Capital]

Okay. Great. Thank you very much. This is Elizabeth on for Matt today. I did have a couple questions actually about the private exclusive listings.

[Elizabeth Langan, Analyst at Barclays Capital]

I know that that's kind of been a a topic on the call so far, but I was wondering if you could talk about how agents are actually using it. Are you seeing people, you know, kind of actually get those offers while they're marketing it privately, or are you still seeing people kind of migrate to the public listings after going through that three phase marketing?

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Yep. Organized real estate and I organized real estate, which are entities that use agents listings to create market power to charge agents dues or to take their listings and monetize the homeowners listings through referrals and selling leads. Organized real estate would have you believe that the only reason why people do private exclusives is doubling deals. The majority of our transactions that that close as a private exclusive are co broked with with an agent at another brokerage firm. And to help dispute that fact, we and we encourage that.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

We want to co broke. We co broke with everyone. 94% of our listings, including the listings that start off as Compass private exclusives, are get to the MLS and the portal sites at phase three. What I would highlight is is not the one phase marketing strategy. It's the three phase marketing strategy.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

The goal is to get to the third phase. The the, private exclusives when it's a private exclusive, NAR is now allowing us, which is great, to be able to share one on one our private exclusives with agents at other companies. And so, I I I would expect that the vast, vast majority of our private schools are shared with other brokers one on one. And we launched a a digital book, and it's also a a print one, but in our office to help dispute the the the claim that this is about double ending deals, and we're inviting any agent from other broker firms to come over and, look at our listings. Again, we wanna co broke with everyone.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Contrary to what it may look like from the outside, CCP or clear cooperation is not a rule against private listings. If you can ask any agent, how long can you do a private listing? They'll say for as long as you want. But then you ask them the question, how long can you publicly market a listing that's not MLS? They'll say one day.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

So clear cooperation is not a rule against private listings. That's the marketing campaign they use. It it mean that's the marketing campaign of NAR. What clear cooperation is is a rule against marketing a listing in any way outside of the MLS to, and so it the rule does make it hard to cooperate with agents outside of the MLS in their rules with days on market price drop history, not letting an agent have their face in their own photos, you know, not letting them begin their own videos, not being able to own their own photos. Like, list could go on and on and on.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

This the the but the goal is not to double in deals and to do inside deals. The goal is to give homeowners an alternative marketing method outside of just a single MLS. MLS is a great marketing tool. It's a wonderful marketing tool. And I'd say half the MLSs give flexibility that is that that I'm a % aligned with.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

But there's another half that are that have rules and restrictions that deeply hurt homeowners. And, the three phase marketing strategy is a way to get out from under the thumb of these rules that are anti homeowner, which I'll close by saying clear cooperation does not have any restrictions for developers or homebuilders. Developers and homebuilders, the smartest, most sophisticated, the most profit driven people in real estate, they've been carved out of clear cooperation the entire time. And so that's just not fair. That's not right.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

And so that that's really our what success looks like in addition to giving our agents an edge that they can give to their clients. What success looks like is home individual homeowners are able to have all the marketing flexibility that a big developer and billion dollar homebuilder would have.

[Operator]

Thank you.

[Elizabeth Langan, Analyst at Barclays Capital]

Thank you very much.

[Operator]

Thank you.

[Elizabeth Langan, Analyst at Barclays Capital]

I had

[Operator]

Do you have a follow-up? Go ahead.

[Elizabeth Langan, Analyst at Barclays Capital]

Yes, I did have a follow-up. I wanted to touch on market share. Obviously, you've seen it move higher into this quarter. But kind of in the context of M and A and expanding your platform through transactions. I guess, how are you thinking about it given the context of today's market?

[Elizabeth Langan, Analyst at Barclays Capital]

Are you seeing kind of interesting things come up or reasonable pricing just given all of the uncertainty or if things kind of cooled down a little bit?

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Kalani, I'll let you answer that question.

[Kalani Reelitz, Chief Financial Officer at Compass]

Yeah. Sure, Elizabeth. Thanks for the question. You know, overall market share, we're obviously pleased 6% in the quarter and significant increase quarter over quarter, year over year. We expect to see that continued market share gains both organically and then through acquisition.

[Kalani Reelitz, Chief Financial Officer at Compass]

And, you know, I think I think we're seeing a market where the best agents are are winning more listings, and we continue to see our top agents produce. And and quite frankly, I I think we'll see, you know, a a a continued trend similar to the last few quarters in market share based on both our productivity of our agents, our organic agent adds as well as our M and A activity.

[Elizabeth Langan, Analyst at Barclays Capital]

Thank you.

[Operator]

Thank you. There are no further questions at this time. I will now turn the call back to Robert Rufkin for closing remarks.

[Robert Reffkin, Founder, Chairman & CEO at Compass]

Well, you, everyone, for joining our call today. I want to end by thanking all of our employees and agents for their hard work. As you can see from our q one results, Compass is continuing to outperform the market, and we're using our platform to give our agents an edge in the industry. We have a long runway for growth, and we look forward to updating everyone on our progress. Thank you, and have a great rest of your day.

[Operator]

This concludes today's call. Thank you for attending. You may now disconnect.

Participants

Executives

• Soham Bhonsle, Head of Investor Realtions
• Robert Reffkin, Founder, Chairman & CEO
• Kalani Reelitz, Chief Financial Officer

Analysts

• Chris Kuntarich, Internet Equity Research at UBS Group
• Steven H, Senior Associate - Internet Equity Research at Oppenheimer & Co. Inc.
• Bernie Mcternan, Senior Research Analyst at Needham & Company
• Michael Ng, Managing Director - Global Investment Research at Goldman Sachs
• Elizabeth Langan, Analyst at Barclays Capital