NiCE (NASDAQ:NICE) Ltd. (NASDAQ: NICE) is a technology company that provides cloud-based software and artificial intelligence solutions for customer experience, employee engagement, and business operations. Its platforms help organizations manage customer interactions across voice, digital, and other communication channels while using analytics and automation to improve service and operational performance.
The company’s portfolio includes NICE CXone, a cloud customer experience platform that supports contact-center operations, workforce management, analytics, and digital engagement. NICE also offers Enlighten, its artificial intelligence technology, along with solutions for financial crime prevention, compliance, investigation, and risk management through its NICE Actimize business.
NICE serves organizations worldwide, including businesses in financial services, telecommunications, retail, healthcare, government, and other industries. The company was founded in Israel in 1986 and has expanded its operations internationally, with customers and employees across North America, Europe, Asia-Pacific, and other global markets.
Scott Russell has served as NICE’s chief executive officer since October 2024, succeeding Barak Eilam, who led the company for approximately a decade. NICE is headquartered in Ra’anana, Israel, and its shares trade on the Nasdaq Stock Market under the symbol NICE.
