NASDAQ:CMCSA Comcast Q4 2023 Earnings Results & Report $25.32 +0.53 (+2.12%) As of 11:09 AM Eastern This is a fair market value price provided by Massive. Learn more. Comcast beat analyst expectations on both earnings and revenue in its Q4 2023 results, released January 25, 2024. The company reported EPS of $0.84 versus the $0.80 consensus estimate, while revenue of $31.25 billion topped the $30.41 billion estimate by $841.89 million. Research:ProfileEarnings HistoryForecast Earnings Announcement Details QuarterQ4 2023Report DateJanuary 25, 2024Conference Call8:30 AM ET Comcast EPS ResultsActual EPS$0.84Consensus EPS $0.80Beat/MissBeat by +$0.04One Year Ago EPSN/AEPS Beat Rate8 of last 8 quartersComcast Revenue ResultsActual Revenue$31.25 billionExpected Revenue$30.41 billionBeat/MissBeat by +$841.89 millionYoY Revenue GrowthN/AUpcoming EarningsComcast's Q4 2026 earnings is estimated for Thursday, January 28, 2027, based on past reporting schedules, with a conference call scheduled at 8:30 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Annual Report (10-K)SEC FilingEarnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Comcast Q4 2023 Earnings Call TranscriptProvided by QuartrJanuary 25, 2024ShareShareShare This ReportLink copied to clipboard.Key Takeaways For full year 2023 Comcast generated record high revenue of $121.6 billion, adjusted EBITDA of $37.6 billion and free cash flow of $13 billion, while returning over $15.8 billion to shareholders through dividends and buybacks. The Connectivity & Platforms segment grew domestic wireless lines by 24%, business services revenue and EBITDA by 5%, and passed 1.1 million new homes and businesses, with broadband ARPU up 3.9% and underlying margins near 40%. Peacock became the fastest-growing U.S. streamer, ending the year with 31 million paid subscribers at a $10 ARPU and over $1 billion in quarterly revenue, with losses peaking in 2023 and expected to decline meaningfully in 2024. Universal Pictures was the #1 global studio at the box office with hits like Oppenheimer (5 Golden Globes) and Super Mario Bros., and Comcast expects a strong 2024 slate including Pay-one films feeding into Peacock. Theme parks delivered record revenue and EBITDA in 2023, driven by strong international demand for Super Nintendo World in Osaka and Hollywood, with Epic Universe set to open in 2025 and further expansion planned in 2024. AI Generated. May Contain Errors.Conference Call Audio Live Call not available Earnings Conference CallComcast Q4 202300:00 / 00:00Speed:1x1.25x1.5x2xTranscript SectionsPresentationParticipantsPresentationSkip to Participants Operator00:00:00Good morning, ladies and gentlemen, and welcome to Comcast's fourth quarter and full year 2023 earnings conference call. At this time, all participants are in listen-only mode. Please note that this conference call is being recorded. I will now turn the call over to Executive Vice President, Investor Relations, Ms. Marci Ryvicker. Please go ahead, Ms. Ryvicker. Marci RyvickerEVP of Investor Relations at Comcast00:00:21Thank you, operator, and welcome everyone. Joining us on today's call are Brian Roberts, Mike Cavanagh, Jason Armstrong, and Dave Watson. I will now refer you to slide two of the presentation accompanying this call, which can also be found on our investor relations website and which contains our safe harbor disclaimer. This conference call may include forward-looking statements subject to certain risks and uncertainties. In addition, during this call, we will refer to certain non-GAAP financial measures. Please see our 8-K and trending schedule issued earlier this morning for the reconciliations of these non-GAAP financial measures to GAAP. With that, I'll turn the call over to Mike. Mike CavanaghPresident at Comcast00:01:01Thanks, Marci, and good morning, everyone. We're less than a month into the new year, and 2024 is already off to a great start. Two weeks ago, our entire company came together to make history, shattering records with the first exclusively streamed NFL Wild Card game on Peacock. Nearly 23 million viewers watched the Kansas City Chiefs take on the Miami Dolphins, consuming 30% of all internet traffic in the U.S. and setting a new record in total U.S. internet traffic for any night. Our investment in the network and our technology platforms, built over decades, enabled us to shine, delivering a seamless experience on the internet and Peacock, demonstrating that our company is in an excellent position to win in this era of high bandwidth consumption. Mike CavanaghPresident at Comcast00:01:52Also, Universal Pictures' Oppenheimer picked up five Golden Globe Awards, including Best Picture, Best Director, Best Actor, Best Supporting Actor, and Best Original Score. So with 2024 off to a terrific start, let's look back at 2023, where we produced consistently strong financial results and continued to execute against our long-term strategy. We've positioned our company to benefit from a significant number of scaled and diversified growth opportunities that are margin accretive, namely residential, broadband, mobile, Business Services, theme parks, studios, and Peacock. In aggregate, our revenue in these businesses grew 8% in 2023 and comprised 55% of our total revenue for the year. Our healthy cash flow generation and strong balance sheet have enabled the organic investment that fuels these businesses and at the same time fund substantial capital return, including significant share repurchases. All of this has translated into excellent financial performance. Mike CavanaghPresident at Comcast00:03:03For the third consecutive year, we generated the highest revenue, adjusted EBITDA, and adjusted EPS in our company's history. Now let's go deeper on some of the important achievements during the year. I'm really proud of the progress we've made in our connectivity businesses. We maintained a strong trajectory in Xfinity Mobile, increasing our subscriber lines by 24% and total domestic wireless revenue by nearly 20%. We also performed well in our Business Services segment, which grew full-year revenue and EBITDA by nearly 5%, with margins approaching 60%. And we exceeded our goal of adding over 1 million new homes and businesses passed and expect to do at or above this level in 2024. Our domestic broadband business remains strong. Mike CavanaghPresident at Comcast00:03:56We kept our very large and healthy base of subscribers flat while growing residential ARPU 3.9%, the high end of our historical range, driving solid EBITDA Connectivity and Platforms, and expanding margins to around 40% on an underlying basis. We achieved all of this despite an intensely competitive environment, and as I look back on 2023, I am confident that our strategy, combined with excellent execution, sets us up extremely well to navigate the road ahead. While the competitive environment is likely to remain at these levels for a period of time, broadband is still a very large, healthy, and profitable market, and the consumption trends that we're seeing are encouraging for the future. Customers are connecting more devices in their homes and are using them for applications that require more capacity, faster speeds, and lower latency. Mike CavanaghPresident at Comcast00:04:53Our fiber-deep and capital-efficient network is more than ready to meet this demand, with 100,000 miles of fiber and a clear path to offering multi-gigabit symmetrical speeds ubiquitously across our entire footprint with DOCSIS 4.0. I'd like to spend a minute briefly addressing the government's Affordable Connectivity Program. First, it's important to note that we built on our decade-long history in digital equity to effectively participate in ACP and have successfully leveraged the National Verifier program in the process. While we hope that the White House and Congress renew this funding and keep these important resources available to the many people and households who have relied upon this program to stay digitally connected, we have already begun to communicate with ACP participants and will provide a range of options, including our highly successful Internet Essentials program, in the event that funding is discontinued. Mike CavanaghPresident at Comcast00:05:53Shifting to Content and Experiences, we've positioned ourselves to drive long-term, profitable growth. Over the span of decades, we've built a remarkable portfolio of iconic content and strong franchises in both film and television, including live sports, news, and entertainment. Our market-leading businesses have tremendous reach and continue to perform and execute collaboratively, playing to our strengths by leveraging our IP and our incredible partners. Let's start with our studio group, where we hit a major milestone, ranking as the number one studio in film by worldwide box office, with hits such as Super Mario Bros., Oppenheimer, Fast X, and Five Nights at Freddy's. We are proud to work alongside our creative partners, like Christopher Nolan, Chris Meledandri, and Jason Blum, who are innovative industry leaders, to develop content that continues to delight audiences. Mike CavanaghPresident at Comcast00:06:53I'm really excited about another fantastic film slate in 2024, with the latest installment of Kung Fu Panda in March, along with Despicable Me and Twisters in July, and Wicked, slated for November, which will also benefit Peacock as these films and many others enter the Pay 1 window. At the same time, our Media segment continues to deliver, reaching over 100 million households every quarter with leading sports, news, and entertainment. We have the number one most-watched news organization in the U.S., and Sunday Night Football is pacing to be the most-watched primetime show for an unprecedented 13th consecutive year. Peacock continued to be the fastest-growing streamer in the U.S., a result of our holistic business model, which leverages all of our brands to serve a broad range of viewers by providing them with options to match their evolving habits. Mike CavanaghPresident at Comcast00:07:48In the short period of time since we launched in 2020, we've seen strong momentum, ending the year at 31 million paid subscribers at a $10 ARPU, supported by healthy trends in both engagement and churn. I'm excited for 2024. We started with a successful Wild Card game, which will soon be followed by Oppenheimer, coming exclusively to Peacock, and a full slate of both new and returning originals, such as Ted, Peacock's most-watched original title, additional Pay 1 movies, and the Summer Olympics later this year. These next Olympic Games promise to be nothing short of spectacular, with the return of fans, this time to Paris, one of the most beautiful cities in the world. Mike CavanaghPresident at Comcast00:08:34With the NBCUniversal broadcast network airing more content than ever before, and Peacock as the streaming home for all games, NBCUniversal will be the most comprehensive Olympic destination in U.S. Media history, with Xfinity once again playing a huge role in delivering each game on our Entertainment OS platform, which is now also available to Charter customers through Xumo. At Parks, we achieved record-high revenue and EBITDA in 2023 and have exciting new attractions and experiences in the years ahead. We'll open Donkey Kong, another Nintendo-themed land, next year in Osaka, which will expand Super Nintendo World by another 70%. We expect continuation of the strong trends in Hollywood, also driven by Super Nintendo World, and we'll see the completion of Epic Universe, our fourth gate in Orlando, prior to its grand opening in 2025. Mike CavanaghPresident at Comcast00:09:28In summary, we are very pleased with all that we have achieved in 2023. We have incredible teams in each of our businesses and have executed against our plan exceptionally well, delivering very strong EBITDA, EPS, and free cash flow. Going forward, our highest priority is to continue our strong operational performance, enabled by the investments we are making in our six key growth areas, fueling their growth and further improving the profile of our business mix. The strength and stability of our company, including our balance sheet, enables us to make these investments while also providing our shareholders with substantial capital returns. Mike CavanaghPresident at Comcast00:10:12Since we started buying back stock in late May of 2021, we have repurchased approximately 15% of our total shares outstanding, and with today's announcement, we've now increased our annualized dividend by 150% since I joined the company in 2015. Putting it all together, our strategy is working, and we see many years ahead that this formula will continue to deliver for our company and shareholders. Jason, over to you. Jason ArmstrongCFO at Comcast00:10:41Thanks, Mike, and good morning, everyone. I'll begin on slides four and five with our consolidated results. Total revenue increased 2% to $31.3 billion for the fourth quarter and was consistent at $121.6 billion for the full year. On a reported basis, EBITDA was consistent at $8 billion for the fourth quarter and up 3% to $37.6 billion for the full year. Our EBITDA results include severance and other in this quarter, as well as in last year's fourth quarter. Excluding these items, totaling $527 million this quarter and $638 million in last year's quarter, adjusted EBITDA decreased 1% in the fourth quarter and remained at 3% growth for the full year. Jason ArmstrongCFO at Comcast00:11:25Adjusted EPS was up 2% to $0.84 per share for the fourth quarter and increased 9% to $3.98 for the full year. We generated $1.7 billion of free cash flow for the quarter and $13 billion for the full year, which translates into $3.13 in free cash flow per share, which was up 10% year-over-year, and we returned over 100% of this to shareholders with $4.7 billion of capital returned to shareholders in the quarter and $15.8 billion for the full year. Our strong level of free cash flow includes the significant investments we're making to support and grow our business in six broad and diversified growth categories, including residential broadband, wireless, and Business Services connectivity, along with theme parks, streaming, and premium content at our studios.... Jason ArmstrongCFO at Comcast00:12:14Taken together, these growth areas generated more than half of our total company revenue and grew at a high single-digit rate during the quarter and for the full year. Now let's turn to our business results, starting on slide six with Connectivity and Platforms. As a reminder, our largest foreign exchange exposure is to the British pound, which was up nearly 6% year-over-year. As usual, in order to highlight the underlying performance of the Connectivity and Platforms business, I will refer to year-over-year growth on a constant currency basis. Revenue for total Connectivity and Platforms was flat at $20.4 billion. Unpacking that, revenue in our core connectivity business, domestic broadband, domestic wireless, international connectivity, and Business Services connectivity increased 7% to $11 billion, while video advertising and other revenue declined 8% to $9 billion. Jason ArmstrongCFO at Comcast00:13:09Our strategy is to invest to drive growth in our core connectivity businesses, while at the same time carefully managing businesses that are important but face secular headwinds. On balance, this is a favorable mix shift for the profitability of our overall connectivity and platform segment, as reflected in our results. EBITDA for total Connectivity and Platforms increased 3%, with EBITDA margins improving 130 basis points year-over-year. This includes severance and other of $422 million in the quarter and $456 million of charges in last year's fourth quarter. Excluding these items in both periods, EBITDA increased 2% to $8 billion, and EBITDA margins improved by 110 basis points. Margins for our domestic legacy cable business improved 70 basis points to 46.2%. Jason ArmstrongCFO at Comcast00:14:00In terms of how our underlying performance in Connectivity and Platforms breaks out between residential and business, on the same basis, excluding severance and other from both periods, residential EBITDA grew 2%, with margins improving 120 basis points, and Business Services EBITDA increased 5%, with margins nearly unchanged at an impressive 57%. Now let's get further into the details, starting with our connectivity growth drivers. Residential connectivity revenue grew 7%, driven by 4% growth in domestic broadband, 15% growth in domestic wireless, and 19% growth in international connectivity, while Business Services connectivity revenue grew 6%. Jason ArmstrongCFO at Comcast00:14:43Domestic broadband was once again driven by very strong ARPU growth of 3.9% for the quarter and for the year, landing at the high end of our historical 3%-4% range, while our base of 32 million broadband subscribers remained stable over the past year, including the 34,000 subscriber loss this quarter. We remain focused on competing aggressively, but in a financially balanced way, as evidenced by this quarter and past year's results. With the broadband marketplace remaining extremely competitive, we will continue to manage this balance and expect ARPU growth will remain strong within our historical range and continue to be the driver of our residential broadband revenue growth in 2024. While we do not expect subscriber trends to improve in the coming quarters, we do expect them to improve over time. Jason ArmstrongCFO at Comcast00:15:35At the macro level, customers are consuming more, connecting more devices in their homes, and are using them for applications that collectively require even faster speeds, lower latency, and higher reliability over time. These secular trends are all moving in our favor, and we believe our marginal cost to add capacity to our network is unrivaled. This is why we are investing in our fiber-fed network to further increase capacity and offer multi-gig symmetrical speeds ubiquitously across our footprint and ensure that we stay way ahead of consumer demand with the best broadband offering and experience. We have deployed mid-splits to about 35% of our footprint and expect that to reach around 50% by the end of 2024. On the back of this, we launched our first DOCSIS 4.0 market during the fourth quarter and will continue to launch additional markets this year. Jason ArmstrongCFO at Comcast00:16:27We are focused on what we can control. That means segmenting our customer base by offering our customers the right price, including value options at different speed tiers, and driving ARPU ahead in an environment where broadband subscriber growth remains challenged. We're doing this in the context of aggressive network upgrades and expansion, putting us in a great position to eventually return to subscriber growth. Speaking of network expansion, we exceeded our goal of passing 1 million new homes and businesses in 2023, landing at nearly 1.1 million, and we plan to replicate this in 2024 with this level or potentially even greater footprint expansion. Jason ArmstrongCFO at Comcast00:17:08Switching to wireless, we hit a great milestone, eclipsing $1 billion in quarterly revenue for the first time this quarter, with the year-over-year increase due to higher service revenue driven by continued strong momentum in customer lines, which were up 1.3 million or 24% year-over-year to 6.5 million in total. This includes 310,000 lines we just added in the quarter. We've had a healthy run rate, generating around 300,000 net additional lines per quarter for the last two years, and we're consistently in the market testing new offers and will continue to do that throughout the coming year with the goal that some of these offers will translate into accelerated line additions as the year progresses. Jason ArmstrongCFO at Comcast00:17:50With only 11% penetration of our domestic residential broadband customer accounts, we still have a big opportunity and a long runway ahead for growth in wireless. International connectivity revenue increased 19%, driven by steady mid-teens growth in broadband, along with strong growth in wireless, which had healthy growth in both device sales and service revenue. Finally, Business Services connectivity revenue increased 6%... driven by consistent growth in our small business category as we grew ARPU through rate and higher penetration of additional products like SecurityEdge and from strong growth in mid-market and enterprise. The revenue growth in our connectivity businesses was offset by declines in video, advertising, and other revenue. The video revenue decline was driven by continued customer losses. Jason ArmstrongCFO at Comcast00:18:40The lower other revenue reflects similar dynamics in wireline voice, and advertising was impacted by a tough comparison to last year, which benefited from higher political revenue in our domestic markets. As I mentioned earlier, excluding severance and other, Connectivity and Platforms, total EBITDA increased 2%, with adjusted margin up 110 basis points. To unpack this improvement, the main driver is the mix shift to our high-margin connectivity businesses, a transition you've seen for the last few years and that we expect to continue. In addition to the mix shift, we are benefiting from ongoing cost discipline. For every quarter this year, including the fourth quarter, five out of six categories of expenses we report have decreased. The only category that grew is direct product costs, which are success-based and directly associated with the significant growth in our connectivity businesses. Jason ArmstrongCFO at Comcast00:19:34In addition, we continue to get more efficient with better tools and technology. Compared to 2017, we reduced our domestic truck rolls by nearly 50%, and customer interactions are down nearly 40%, even while we increased our domestic relationships by nearly 5 million over this same time period. The investment we are making in our network, including virtualization and using technology to enhance the customer experience, not only makes us more competitive, it makes us more cost-efficient. Together, the mix shift, the cost discipline, and the technology advances we've made in customer service are all structural, and we expect them to continue, positioning us to drive higher profitability and further margin expansion in 2024 and for the foreseeable future. Now let's turn to Content and Experiences on slide seven. Jason ArmstrongCFO at Comcast00:20:25Revenue increased 6% to $11.5 billion, and EBITDA increased 2% to $932 million. Excluding severance of $101 million this quarter and $186 million in last year's fourth quarter, adjusted EBITDA decreased 6%, reflecting a decrease in Media, partially offset by strong growth at Studios and record results at Parks. Now let's take a closer look at Content and Experiences, starting with Media. Media revenue increased 3%, driven by strong growth at Peacock, which was up 57%, and similar to wireless, crossed the $1 billion in quarterly revenue mark for the first time. Domestic distribution increased 9%, driven by Peacock subscription revenue growth of 88%, fueled by the continuation of solid growth in our paid subscriber base. Jason ArmstrongCFO at Comcast00:21:15We ended the quarter with 31 million Peacock paid subscribers, up 10 million over the past year, including 3 million net additions in the quarter, driven by sports, including the NFL and the Big Ten, and movies, notably the day-and-date movie, Five Nights at Freddy's, and a variety of originals and other entertainment programming. International Networks revenue, which is mainly distribution revenue for Sky Sports, increased 17%, primarily due to the increase in sports content this year, as well as the positive impact of foreign currency translation. And finally, domestic advertising declined 7% due to a tough comparison to last year, which included a significant incremental contribution in advertising from Telemundo's broadcast of the FIFA World Cup. Excluding the World Cup, advertising increased nearly 3%, driven by strong Peacock advertising and from our strong sports lineup. Jason ArmstrongCFO at Comcast00:22:11Peacock advertising increased 50%, again, excluding the World Cup, and hit an all-time high. Media EBITDA decreased 50%, mainly due to higher sports costs, reflecting a full quarter of the contractual rate increase in our NFL programming, the addition of Big Ten to our sports programming lineup this year, and higher Premier League costs compared to last year, when games were paused for 4 weeks to accommodate the timing of the World Cup. At Peacock, EBITDA losses continued to moderate in the fourth quarter, with nice year-over-year improvement, resulting in full-year losses for Peacock of $2.7 billion, which was slightly better than the expectation we had previously communicated. 2023 marked the peak in annual losses at Peacock, and for 2024, we expect to show meaningful improvement in losses versus 2023. Jason ArmstrongCFO at Comcast00:23:01Turning to Studios, revenue increased 4%, driven by theatrical revenue growth of 59% due to our performance at the box office this quarter with Five Nights at Freddy's, Trolls Band Together, The Exorcist, and Migration. In fact, Five Nights at Freddy's was the highest grossing horror film of 2023 and also set a record on Peacock as the most-watched title of all time in the first five days of its release. In addition to the films this quarter, we benefited from prior period titles moving through profitable licensing windows, driving EBITDA growth of 83% to $308 million. At Theme Parks, revenue increased 12%, and EBITDA also increased 12% to $872 million for the quarter. Jason ArmstrongCFO at Comcast00:23:47These strong results were again driven by growth at our international parks, especially as Osaka continues to benefit from strong demand from Super Nintendo World, driving higher attendance and per cap spending relative to both last year and pre-pandemic levels. In Hollywood, we also continued to benefit from the positive consumer reaction to Super Nintendo World, which opened earlier in 2023, driving strong attendance and growth in per caps and resulting in Hollywood's best fourth quarter EBITDA in its history. In Orlando, our results were also strong, with attendance in line with 2019 pre-pandemic levels and revenue substantially ahead. Now I'll wrap up with free cash flow and capital allocation on Slide eight. Jason ArmstrongCFO at Comcast00:24:32As I mentioned previously, we generated $1.7 billion in free cash flow this quarter and $13 billion for the year, and we achieved this while absorbing meaningful capital investments to expand our footprint and further strengthen our domestic broadband network, scale our streaming business, and support the continued build of our Epic Universe park ahead of its 2025 opening. As a result, total capital spending increased 13% for the year, driven by higher CapEx. At Connectivity and Platforms, CapEx increased 1.5% for the full year, with CapEx intensity coming in at 10.1%, primarily driven by investments to further strengthen and extend our network. In 2024, we expect CapEx intensity to be in the same range as we continue to transition our U.S. network to DOCSIS 4.0 and accelerate our growth in homes passed. Jason ArmstrongCFO at Comcast00:25:24I'll just note that while our CapEx intensity at Connectivity and Platforms has been at around 10% for the past few years, this is not a specific internal target for us. Rather, it's an output. Our teams are going as fast as possible. However, if, for example, we have an opportunity to accelerate further our growth in homes passed at accretive economics, then we'd welcome that opportunity. But right now, the envelope has been right around 10%, and we're very happy with the pace that we are on and the progress we're making. Content and Experiences CapEx increased by $1.2 billion for the full year, driven by parks, with Epic accounting for the majority of the increase in spend. In 2024, we expect parks CapEx to remain elevated and then decrease in 2025 when we open Epic. Jason ArmstrongCFO at Comcast00:26:11Working capital was $2 billion for the year, which was better than we expected, improving $1 billion over last year's level. Our 2023 results included benefits from the pause in production during the work stoppages associated with the writers and actors strikes during the year. Turning to return of capital on our balance sheet, for the full year, we returned a total of $15.8 billion to shareholders. This includes share repurchases of $11 billion, including $3.5 billion in the fourth quarter. In addition, dividend payments totaled $4.8 billion. As we announced this morning, we are raising our dividend by $0.08 per share to $1.24 per share. That's our 16th consecutive annual increase. Jason ArmstrongCFO at Comcast00:26:56We ended the year with net leverage of 2.3x, in line with our target leverage of around 2.4x, and we expect to remain at this target level in 2024. Wrapping up, we had a very solid quarter and a great year, and we're focused on continuing to execute our long-term growth strategy, supported by our balanced and disciplined approach to capital allocation. I'm proud of the steady and consistent framework which guides our decision-making. We're going to invest aggressively for organic growth across our six key areas. We'll protect our balance sheet and cash flow position and return capital to shareholders. Now I'll turn it over to Brian for a few remarks before we turn to Q&A. Brian RobertsChairman and CEO at Comcast00:27:38Thanks, Jason, and good morning, everyone. I'd like to just emphasize a couple of points. As I think about the year, it's hard not to be really proud of what we've accomplished. 2023 was the best financial year in our 60-year history, and we already have nice momentum in 2024. As Mike and Jason just outlined, we have a unique company that is incredibly well-positioned. We always try to think about and invest for the long term, particularly across the six key growth drivers. What's also important is that in 2023 alone, we returned $16 billion in capital to our shareholders, and as you just heard, it's the 16th straight year that we just raised our dividend. That's consistency. Brian RobertsChairman and CEO at Comcast00:28:29When you put this all together, we have a great team that's always most important to me, and we're making the right adjustments to our businesses to position us to win, grow, and continue to return capital to shareholders. While there may be speculation of what we could do next, I'd like you to hear it directly from me: I love the company we have, so the bar continues to be even higher for us to do anything other than the plan you heard today. I want to thank all our employees for a great 2023 as they continue to execute at the highest level. With that, let me hand it over to Marci to take all your questions. Marci RyvickerEVP of Investor Relations at Comcast00:29:11Thanks, Brian. Operator, let's open the call for Q&A, please. Operator00:29:16Thank you. We will now begin the question-and-answer session. If you have a question, please press star, then one on your touch-tone phone. If you wish to be removed from the queue, please press star and two. If you're using a speakerphone, you may need to pick up your handset first before pressing the numbers. Once again, if there are any questions, press star, then one on your touch-tone phone. Our first question is coming from Ben Swinburne from Morgan Stanley. Your line is now live. Ben SwinburneManaging Director and Head of US Media Research at Morgan Stanley00:29:46Thanks. Good morning. And Brian, thanks for those, for those clear comments. I wanted to ask you guys about broadband and, separately about Peacock. I guess, Jason, you talked about, and Mike talked about sort of the consumer trends that you think play to your strengths, but you guys are doing a lot at the network level, including in 2024. You talked about your converged offers that you're testing maybe getting more aggressive. I know you're not going to put a timeline on it, but can you talk a little bit about the opportunity to reaccelerate broadband customer trends? Because the product you are bringing to the marketplace seemingly, is seemingly getting better, even this year. Ben SwinburneManaging Director and Head of US Media Research at Morgan Stanley00:30:26And I realize you're talking long term, but I just wanted to hear more from you on the things you're doing in the business and product today, and how that may or may not, you know, translate into better trends on the customer front over the course of the next kind of 12-24 months. And then on Peacock, I guess maybe for Mike, you know, how much more investment does this business need? I think you guys had talked a while ago about getting to $5 billion of programming investment. You know, if you look at the fourth quarter anywhere, anyway, you're basically there now. Got good revenue momentum. I'm trying to think about the path to getting this business to break even. So I'd love to hear what you think the business needs in terms of incremental investment from here. Ben SwinburneManaging Director and Head of US Media Research at Morgan Stanley00:31:06Thanks a lot. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:31:09Hey, Ben, this is Dave. Let me start with broadband and then hand it over to Mike and Jason. But on broadband, as Mike and Jason said, you know, the environment pretty much remains the same. You know, there's still the macro activity moves are down, and it. But to your point, it is intensely competitive, especially the difference that has kind of been there in this particular competitive cycle. It's especially in the lower income segment. So the result of it is the main driver, customer activity, continues to be lower connects as churn remains near record lows. And despite this, we're striking, I think, the right balance between customer growth and ARPU. We kept our sub base relatively flat, grew ARPU 3.9% for the quarter and the year. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:32:06And so, we're also growing, you know, C&P, EBITDA, and expanding margins. So competitive cycles like this one, you know, we've been through many, and this, what makes, you know, what happens during some of these cycles, there's new footprint, the competitive footprint, some unique discounting occurs. I think fiber is a pretty good example, of one that we went through years ago and continue to have. There's pressure on net adds as you go through the initial phase of the cycle, but we evolved our approach, and we have and continue to compete very well against fiber. So I think this cycle is headlined by fixed wireless, and really the emphasis on more of the lower income segment. It added new footprint. There's some offer pressure, but, you know, we have, and continue to adapt. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:32:59The keys, you know, for us through this cycle is to continue to build better products, and from the network to the Wi-Fi experience. The network investments that we're making are very consistent, and we've laid it out. Mid-splits, we're pleased with our progress. We're finishing 23%-33% upgraded. We'll be around 50% by year-end 2024, and we've started to deploy 4.0. And on our path towards symmetrical, you know, service offerings. So this is all due to where we believe strongly the market is going. And the market is gonna have more devices that will be used and be hung on the network, and there'll be more usage and engagement. So that, you know, for the long run, we want to be in position to compete as things shift. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:33:50We're gonna compete in a segmented way for every segment, and we'll be aggressive in each one. But we don't expect subscriber trends to improve over the coming quarters, but we do expect to grow over time. So we will compete aggressively and be in position when the macro environment shifts. And as we see with fixed wireless, that there's an opportunity and will be an opportunity to get more win backs, we want to be in position for that as well. So and throughout it all, we're gonna protect a healthy base of 32 million broadband customers, managing rate and volume throughout. Mike CavanaghPresident at Comcast00:34:26It's Mike, Ben. So thanks for the question on Peacock. I'll, I'll kind of expand a little bit on the question, but get to it in terms of where we see programming going in the end. So I got to say, we couldn't be prouder of what we accomplished with Peacock in 2023. So to end the year at, with paying subs at 31 million, up 50% year-over-year, and that's only 3 years in, we're achieving a level of scale with paying subs that's about 60% of the level of, you know, the streamers that have been out there for many years domestically, ex Netflix. And we're holding a very strong ARPU at $10 per sub. Mike CavanaghPresident at Comcast00:35:05So while it's not the scale we ultimately plan to get to, I got to say, the team has done a fantastic job, when, you know, lots of questions, could we even get this far? So from here, it's really a matter of continuing to execute against the strategy that's gotten us here. And that is expected, as we said earlier, to drive improvement in Peacock's bottom line from the peak losses that we saw in 2023. And you really think about what that strategy is, it's to manage Peacock and our linear TV businesses as one. The strategy really is to leverage the great relevant, you know, content properties we have, both at NBC, which is news and sports and entertainment, obviously, Bravo and some of the other assets we have in the cable business, and Universal with the Pay 1 window. Mike CavanaghPresident at Comcast00:35:54So when you put it all together, continuing to execute against that, we're gonna look to get more scale, and the things we're doing are both to drive more scale, more subs, but also get more engagement with the subs we have and drive improvements in churn, which we've been pretty pleased with. So to ultimately, your question, you know, where are we relative to. You know, leveling off a little bit of the growth rate of programming spend as we get to this level is clearly part of the improvement in Peacock losses, standalone. That will be a factor as we see, you know, continued strong growth on the revenue side, given the higher level of subs and the expectation for continuing to add. Mike CavanaghPresident at Comcast00:36:35Again, I would just say, I'm less focused on what standalone Peacock losses are doing than I am on doing what's right for the long term, for the totality of the Media business, which is linear and streaming. I think we've navigated a very good path for us, so really pleased with what we've done. Ben SwinburneManaging Director and Head of US Media Research at Morgan Stanley00:36:51Thank you very much. Marci RyvickerEVP of Investor Relations at Comcast00:36:52Thanks, Ben. Operator, next question, please. Operator00:36:54Thank you. Next question is coming from Craig Moffett from MoffettNathanson, Your line is now live. Craig MoffettPartner and Senior Analyst at MoffettNathanson00:36:59Hi, thank you. I wonder if you could do an early postmortem on the, the Chiefs-Dolphins playoff game, what kind of subscription growth it drove at Peacock, and what kind of early churn impact you've had, on that? And I know there was some chatter that you guys tried to play down about whether that, amount of traffic load on the internet would have some impact on fixed wireless, but I'm wondering if you just have any observations about how, other platforms handled the kind of volume that, that that game drove in terms of traffic. Mike CavanaghPresident at Comcast00:37:38Sure, Craig, it's, it's Mike. I'll start, and Dave can chime in if you like. So but as we said earlier, we couldn't be more pleased with the way we performed in the Wild Card game. It was the biggest live stream of event in U.S. history, which is no small feat to have performed so seamlessly, which really highlights what we've done in Dave's business on the broadband side and the technology platforms that we've built and have talked about repeatedly that are supporting Peacock, Sky and our, our Xfinity products and now Xumo. So I think we've built tremendous advantage and are always looking for ways to. We're very happy to see the impact on, on, you know, our broadband usage, regardless of what it means for other ways of getting the platform across. Mike CavanaghPresident at Comcast00:38:24We're very-- We're, we couldn't be happier that it's, that it worked well and performed really well with that many concurrent streams. But in terms of adding subs, we would expect to see, we're not gonna comment on it today, but we would expect to see increase in paid subs. We're focused now on, you know, retention of the, of the subs that came in right around the game. What's important is it's both the subs that came in during the game and the engagement of the people that were already on the platform. So engagement and retention is really gonna be focused on what's coming next, and we teased a lot of that, including Oppenheimer coming to the platform on February 16th. Mike CavanaghPresident at Comcast00:39:02We have the Summer Olympics coming, and now that we're post-strikes, you'll see a number of Peacock originals, and additional movies from the Pay 1 window that we've got with Universal. But really, when I think about it, it's at the scale we've gotten to, what's important is to keep people engaged with the platform and all the content that's there, not the Wild Card game unto itself. So the job always was to get more people in the door and get everybody that's already in the door reengaged with the platform, you know, around that game, and then try to continue to drive engagement afterwards. Mike CavanaghPresident at Comcast00:39:41Happy to report that we've seen record levels of hourly, hours viewed in the days that have followed the Wild Card game itself, including launching Ted, our new comedy series. That's been the most watched original series for Peacock in its first seven days yet on the platform, which speaks to the benefit of getting that much engagement at the moment we were launching that. And likewise, the second season of the reality show Traitors premiered right afterwards, and it's also the biggest original reality season launch for us through its first four days on the platform. So I think that's the way I look at the total picture there. Brian, I think you want to chime in. Brian RobertsChairman and CEO at Comcast00:40:24I just want to say that we thank the NFL for having the confidence in picking our total company to carry this out. And the entire industry cooperated and participated, and it was a very proud moment for, I think, U.S. internet in history. It worked flawlessly, and I think is just another proof point of all the investments that have been made. You know, thank you again. We'll see how the results all turn out, but we're really, really pleased. Marci RyvickerEVP of Investor Relations at Comcast00:40:56Thanks, Craig. Operator, next question, please. Operator00:40:59Thank you. Our next question today is coming from Jessica Reif Ehrlich from Bank of America Securities. Your line is now live. Jessica Reif EhrlichManaging Director at Bank of America Securities00:41:06Thank you. I have a two-parter. As Brian just said, you have a unique mix of assets, so can you talk a little bit about your longer-term video strategy from all sides of the company, from both Cable and NBCU? But meaning, do you have any plans to take Peacock global? Your recent Paramount affiliate renewal deal kind of seems like status quo. And then a separate question, you kind of just touched a little bit on Epic. It's only one year away. Can you give us some color on size and scope and how differentiated the offering will be? Thank you. Mike CavanaghPresident at Comcast00:41:42Hey, Jessica, thanks. So on Peacock and, in particular, let's take video in a couple of pieces. So on our streaming ambitions, clearly, we viewed it and we've talked about it for, you know, a long time. We want our existing Media assets to have a strong, you know, future in a world where consumer behavior is taking people more to streaming because that's the way they want to experience it. So our strength, obviously, in video distribution from the NBC side has been US-focused, and I think we are focused on, you know, very focused on getting domestic scale. Mike CavanaghPresident at Comcast00:42:22What we've done internationally and what we might do one day is a separate story, but for now, we've been focused on making sure through partnerships, JVs, whether it's SkyShowtime, whether it's Peacock-type content that makes its way onto Sky platforms. We've got a venture partner in MultiChoice in Africa. So we're looking for ways and sort of a rational approach, economically to scale up Peacock domestically, while not giving up too much in terms of economics. A lot of people talk about it as having global scale. We want to win here first, and get to the place we need to go, and that's really where we're, you know, most focused. Mike CavanaghPresident at Comcast00:43:06In terms of what's happening on the, you know, domestic side through video distribution, I think we're continue to be a big player in the space with our own content from NBC, but also as, I think, the best partner given the scale of our reach in broadband for both traditional linear, but at the same time, streaming partners. We've seen a lot of, a lot of progress and a lot of collaboration with with players and partners that want to reach the kind of customer base we have with our broadband customer base, you know, the natural point of engagement with them, aggregating content and acquiring new content if they don't have it, through Xumo, X1, and the, and the platform that Dave and team have built. Mike CavanaghPresident at Comcast00:43:51I think we're really well positioned to play a part in that as well. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:43:55Hey, Jessica, this is Dave. I just would add, you know, when you think about the overall video approach, you know, it's linear, streaming, on demand, you know, still DVR. It's not. It's all of them that I think we are in a unique position to be able to tie together. And, you know, back to the Wild Card game, it's an example of great broadband being able to handle it. And at the same time, what's really important in video is the experience matters. The experience getting connected to the overall network performance is so critical, finding what you want easily and simply, and being able to engage. So, the platforms that we've built over time, starting with X1, now Xumo, very important to us in the long run. Brian RobertsChairman and CEO at Comcast00:44:43One thing I would add is, Brian, on Epic, just to touch on that part of the question. It's completely original. It's maybe the most exciting project I've seen since we bought NBCUniversal getting built. I think it's the first new entire theme park in decades in the U.S. We're so excited. We're taking the board of directors to see the construction in the next couple of weeks, which is something we haven't ever done before. So I think you'll all want to be there. Sometime, I think 2023 and 2024 are the peak CapEx years for the construction. We expect to open in 2025. I give Mark Woodbury and the entire team at Universal incredible kudos to coordinate something of the scale and magnitude that's being built. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:45:39Thanks, Jessica. Operator, next question, please. Operator00:45:43Our next question is coming from John Hodulik from UBS. Your line is now live. John HodulikTelecom and Cable Analyst at UBS00:45:49Great, thanks. Two questions, if I could. First, on the ACP commentary, is it... I think you guys had to contact ACP subscribers this week. I mean, any way you could quantify the size of the base or maybe the financial impact? And should we see anything this quarter, or is it really something if it doesn't get renewed, that we really expect for, say, second quarter? And then, over on the Media side, it looks like you guys saw some real ad strength. So just any commentary on what you're seeing in the ad market? John HodulikTelecom and Cable Analyst at UBS00:46:20It looks like if you sort of look at core advertising, it was actually up this year, and I'm wondering if that's just strength in NFL and maybe Big Ten or just what are some of the underlying factors there. It'd be great. Thanks. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:46:31Hey, John, this is Dave. Let me start with ACP. To specifically answer your question, we have 1.4 million customers that have benefited from this program, which we obtained through the National Verifier program, so feel good about the credentials of these customers. Most of these customers, in this customer base, were already our customers prior to the ACP program. Been very consistent on this. We want the program to continue, but I think we're very well positioned to support these customers if it does not. We have a good business and model in place and a history with knowing how to segment our customer base and have products and packages at a variety of price points to serve our customers well, including well over for a decade, and that would include Internet Essentials. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:47:19So, we'll evaluate this as it plays out. Maybe a risk, but one we feel is very manageable for us, given how we've worked with this program and how we manage our customer base in general. Mike CavanaghPresident at Comcast00:47:37John, on the... It's Mike, on the advertising side, I'd say that the, you know, the ad market, we have, seen it remain, you know, stable, and, you know, definitely pleased with our performance in the fourth quarter. When you exclude, 2022 World Cup and normalize for that, we do-- you know, we did grow ad revenue, even with the difficult comp, comparison to last year's political, quarter. So we are seeing a few, encouraging signs, like stabilization across most categories, CPG and retail, too, that improved in particular. We're not seeing any pressure, any real pressure on cancellations from, last year's upfronts, which is good. And scatter premiums are pretty healthy. Double-digit increase is what we're seeing-- we've seen recently. Mike CavanaghPresident at Comcast00:48:23But, you know, I would, you know, say that it's too early to say that there's a sustainable rebound going on. Too much remains uncertain on the macro side, and we're heading into a period, for us at least, that has less sports programming in the early part of the year. So, you know, but regardless of the full year ahead, whether the environment, you know, macro-wise gets better from here or it doesn't, we feel like we're well positioned with our must-see tentpoles, which include, obviously, the Olympics coming up, the elections, and then going back to the earlier points of now being much more scaled at Peacock, we're seeing nice progress on the capacity and inventory that we have there. So those are the dynamics I think we're seeing in advertising. Jessica Reif EhrlichManaging Director at Bank of America Securities00:49:11Thanks, Jess- Marci RyvickerEVP of Investor Relations at Comcast00:49:11Thanks, John. Operator, next question, please. Operator00:49:15Thank you. Next question is coming from Jonathan Chaplin from New Street Research. Your line is now live. Jonathan ChaplinManaging Partner at New Street Research00:49:21Thanks. Two for Jason. You mentioned that if you saw opportunities to expand your footprint with good economics, you'd do it in a heartbeat. Is, are you referring to the opportunity in BEAD, and is that something that you expect to potentially hit sort of later this year, or is that more of a 2025 impact? And then on repurchases, we saw the reauthorization of $15 billion. You're going at a pace of $3.5 billion a quarter at the moment. Should we expect that to continue through 2024? Jason ArmstrongCFO at Comcast00:49:59Yeah. Thanks, Jonathan. Let me take them in reverse order and then potentially tag team with Dave if he wants to on the footprint side. So buybacks, you're right, we reauthorized or re-upped this morning for $15 billion. Never meant to be guidance when we do this, but, you know, nonetheless, healthy reauthorization. Saying that, I think that, you know, the formula that's been in place for very strong capital returns, yeah, continues to be in place. I think we're comfortably within our leverage range, as I stated, which is right around 2.4x, continue to generate very strong free cash flow. Jason ArmstrongCFO at Comcast00:50:30You know, if you look at the recent history since mid 2021, since we started buying back or restarted the buyback program, we've bought back 15% of our stock in that timeframe, so very good metric there. So more capital returns to continue, feel very good about the trajectory into 2024. I think on the footprint side, we've been very clear that to the extent you know, first and foremost, as we talk about capital intensity in Dave's world, you know, right around 10%. It's been there for the last couple years. The expectation is that it will be there again in 2024, but we've also been very clear that that's not necessarily a constraint on the business. To the extent we can move faster, you know, we'll do that, and we'd like to. Jason ArmstrongCFO at Comcast00:51:10I think as you look at the past couple of years on homes passed, we did 850,000 homes passed in 2022. We were able to accelerate that in 2023 up to 1.1 million, and we gave guidance this morning for 1.1 million or slightly higher next year. So we think we can further accelerate that. Most of that, in terms of the guide for 2024, is self-funded, but we have been making our way into the ARPA programs and had some success there. To the extent we're successful with BEAD, and I think we certainly expect to be, that would be more 2025 and beyond. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:51:43Dave, this is Dave. I would only add that, when you do these programs, and we have started, and we are aggressively pursuing opportunities, as Jason said, at this stage, mostly self-funded, but we are working with local governments on, you know, programs like ARPA and others. But we are going for opportunities where it makes sense. The great part, and a little bit what Brian mentioned right from the get-go, is there's been terrific execution as we've scaled operationally getting ready for this. So the 1.1 million that we did this past year, looking to do that or more into 2024, you know, we are on it, and this is a real opportunity for us. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:52:25Having said that, you know, the nature of these projects, it takes a while to build them up and then driving penetration, and I would look for, you know, more of the benefit in 2025. BEAD, we plan to participate where it is consistent with our business goals, but the process, quite frankly, with BEAD is still in flux. Marci RyvickerEVP of Investor Relations at Comcast00:52:45Thanks, Jonathan. Operator, next question, please. Operator00:52:49Certainly. Our next question is coming from Steven Cahall from Wells Fargo. Your line is now live. Steven CahallManaging Director at Wells Fargo00:52:54Thanks. Maybe first, I was wondering if you could expand on your Xfinity Mobile plans for 2024. One of your peers has been more promotional. I think that's something you've kept an eye on, and we saw you get a bit more promotional last year with the iPhone deal. You also talked about broadband ARPU being the biggest driver of broadband revenue, and I know that can suffer on a GAAP basis if you do lean into mobile. So I'd love to just hear more about how you're thinking about the broadband and mobile strategies coming together. And then, Jason, just the severance that you took in the quarter, you know, the lion's share fell at Connectivity and Platforms. How should we think about the benefits to OpEx in 2024? Steven CahallManaging Director at Wells Fargo00:53:31You said five out of the six buckets decreased last year, so maybe you can give us a bit of a view of what non-programming OpEx looks like for Connectivity and Platforms this year. Thank you. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:53:42Steven, this is Dave. Let me start with wireless. You know, I think we've been consistent on this one, too. The wireless is one of the key long-term growth drivers for us, been pointed out in the six that the team has talked about, and it is absolutely a great companion to broadband. It has good standalone economics and a great runway ahead for penetration mobile to the broadband base. So, you know, it's performing well. Our domestic revenue was up over 15%. We have over 6 million lines, including the 310,000 that we added in the quarter, and we're only at 11% penetration, as Jason said, to the broadband base, so a lot of runway ahead. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:54:26It is absolutely a key part of all our go-to-market activity, whether it's acquisition, base management, upgrade activity to the base. As you've noted, Steven, we have been very focused on upgrade activity and retention. So our results have been consistent, right around 300,000 new lines per quarter. Pretty healthy run rate for a considerable period of time. Having said that, I think we can improve on these results. We are consistently in the market trying new offers, both in terms of broadband and mobile together, and we segment the opportunity, and so we do have unique opportunities that we evaluate. And we continue to be hopeful that some of these offers will accelerate our line additions over time and as the year progresses. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:55:12So we have a great roadmap in terms of innovation and offers that between Wi-Fi and mobile, and we want to leverage both and continue to build a better product and service. Our mobile service, our core service offering, delivers better value day in, day out. We really like, though, our capital-light approach with the MVNO. Mike CavanaghPresident at Comcast00:55:36... and I think we're in a great position to win in convergence. So, I think we have a leg up on the competition with this capital-light strategy that doesn't have to involve customer and/or network trade-offs. So we'll continue to be opportunistic in evaluating progress, but I think there's upside. Jason ArmstrongCFO at Comcast00:55:55Steven, let me just round that out quickly, 'cause you, part of the question was, you know, seemed like are we governing wireless at all, as it relates to broadband ARPU growth and GAAP realization of broadband ARPU growth? The two are not connected. We will do what's right for the business first and foremost. To the extent we're finding ways to accelerate wireless, then, you know, I think we will have opportunity to do that and not be held back by, you know, what it means for broadband ARPU. Jason ArmstrongCFO at Comcast00:56:19Although we do see as, and just to reiterate, broadband ARPU growth, in, the both the fourth quarter and for the full year, 3.9%, high end of our historical range of 3%-4%, and we guided to the coming year to sort of still be in that range of 3%-4%, so consistent and strong ARPU growth. And on the severance question, as we step back, we're, you know, we're focused on investing capital and resources in our key growth areas. So we've identified six key growth areas where, you know, investments and OpEx are being directed while managing carefully businesses that are important to us, but face secular headwinds. And so I think you saw that in the fourth quarter with severance actions. Jason ArmstrongCFO at Comcast00:56:57We took these actions to get ahead and position ourselves for continued transitions in these businesses in 2024 and beyond. I would point out, you know, you mentioned connectivity and platform specifically. That's where the bigger severance charges were. You're right, five out of six categories of expense were down year-over-year in 2023. These type of actions in transitioning our business and managing the expense base are a big part of that. And if you look at margin expansion, which we've seen for, you know, a long period of time in the C&P business and gave an outlook that we expect to continue that, you know, this is all part of that taking action to sort of get ahead of these transitions. I will point out what we also said in the prepared remarks. Jason ArmstrongCFO at Comcast00:57:36If you look back in the last six years, we've taken 50% of our truck rolls out of the system. So truck rolls versus 2017 are down 50%, so cut in half. And transactional volumes, you know, if you will, or interactions, are down 40%. So pretty significant expense opportunities relative to that, that we see continuing as well. Marci RyvickerEVP of Investor Relations at Comcast00:57:57Thanks, Steve. Operator, we have time for one last question. Operator00:58:01Thank you. Our final question today is coming from Sebastiano Petti from J.P. Morgan. Your line is now live. Sebastiano PettiVP of Equity Research at JP Morgan00:58:08Hi, thank you for the question. Just wanted to see if you could provide additional color on perhaps the Content and Experiences segment, CapEx expectations as we look beyond kind of Epic. I think, Jason, you did say in 2025, capital intensity in Content and Experiences should tick down as the Epic build finishes. But as we think about your plans for regional parks in the U.S., you know, headlines about a U.K. park construction, you know, perhaps over the next several years as well, any color on how we should be thinking about, is there a parks CapEx holiday before a, you know, re-acceleration? And then just a housekeeping question on Peacock. Obviously, very strong net adds inside of 2023. Mike, you did say that you do, you know, expect sub growth, you know, that to kind of continue. Sebastiano PettiVP of Equity Research at JP Morgan00:58:57Could you perhaps quantify what the benefit of the conversion from, you know, Comcast bundle subs from free to paid was within the year? As we're kind of thinking about organic or, you know, underlying growth, as you know, that will benefit from the NFL playoff game, Oppenheimer, and some of the other stuff you kind of listed out. Thank you. Mike CavanaghPresident at Comcast00:59:18Sure. So, hey, Sebastiano. So on, on parks, it's as Jason said, we are, you know, gonna remain at the elevated level around Epic, with the two expansion parks, Hollywood Horror Nights and, and the, Universal Kids in Frisco, Texas, you know, underway at this stage. So we'll, we'll remain elevated in 2024, and then as we come to completion of, Epic in 2025, rolling into 2025, we'll ease off from there. I think the easing off is, yeah, I wouldn't necessarily call it a holiday, so much as we'll, we'll much like we talked about adding, additional passings in cable. Mike CavanaghPresident at Comcast01:00:01If we see these projects pencil out for good return, we'd be excited in the years that follow, can't predict when, to continue to give the parks and experiences business, you know, whatever capital it requires. But right now, with the visibility we have for what's, you know, in the pipeline, what Jason described as a trajectory is the right trajectory. And then on, you know, Peacock, I think we did a good job converting our Comcast free subs to paid subs, and, you know, they're now rolling into, after a few months of at a lower price, are rolling into the full price. So I think we did a great job across the company on executing that. Marci RyvickerEVP of Investor Relations at Comcast01:00:52Thanks, Sebastiano. That concludes our call. We appreciate all of you joining us this morning. Operator01:00:59Thank you. That concludes the question and answer session and today's conference call. A replay of the call will be available starting at 11:30 A.M. Eastern Time today on Comcast Investor Relations website. Thank you for participating. You may all disconnect.Read moreParticipantsExecutivesBrian RobertsChairman and CEODave WatsonPresident and CEO of Connectivity and PlatformsJason ArmstrongCFOMarci RyvickerEVP of Investor RelationsMike CavanaghPresidentAnalystsBen SwinburneManaging Director and Head of US Media Research at Morgan StanleyCraig MoffettPartner and Senior Analyst at MoffettNathansonJessica Reif EhrlichManaging Director at Bank of America SecuritiesJohn HodulikTelecom and Cable Analyst at UBSJonathan ChaplinManaging Partner at New Street ResearchSebastiano PettiVP of Equity Research at JP MorganSteven CahallManaging Director at Wells FargoPowered by Earnings DocumentsSlide DeckPress Release(8-K)Annual report(10-K) Comcast Q4 2023 Earnings FAQ Did Comcast beat earnings estimates for Q4 2023? Comcast (NASDAQ:CMCSA) reported earnings of $0.84 per share for Q4 2023, beating the consensus estimate of $0.80. The report was announced on Thursday, January 25, 2024. What was Comcast's revenue for Q4 2023? Comcast reported revenue of $31.25 billion for Q4 2023, against a consensus estimate of $30.41 billion. Where can I read Comcast's Q4 2023 earnings call transcript? The full Comcast Q4 2023 earnings conference call transcript is published on this page, including prepared remarks and the analyst Q&A session, along with the participants who spoke on the call. When is Comcast's next earnings date? Comcast's next earnings date is estimated for Thursday, January 28, 2027. MarketBeat tracks confirmed and estimated earnings dates for Comcast on the company's earnings history page. Comcast Earnings HeadlinesComcast (CMCSA) vs. CHTR and VZ: Can the Post-Versant Reset and Broadband Stabilization Drive a Re-Rating?November 12 at 11:49 PM | finance.yahoo.comComcast (CMCSA) vs. CHTR and VZ: Can the Post-Versant Reset and Broadband Stabilization Drive a Re-Rating?November 12 at 1:10 PM | insidermonkey.comMy next big call (under $1)17,556% on KDA. 3,900% on PRE. 2,650% on OCEAN. Every single one of these was recommended to our community before the big move happened. Now, I'm making my next big call. It's a coin under $1.00 that most investors have never heard of. But the world's largest bank is already building on it. It has a deflationary burn mechanism tied directly to institutional usage. With Bitcoin well off its highs and fear still hanging over the market, this is the exact environment where my biggest winners have been found.November 13 at 1:00 AM | Crypto 101 Media (Ad)Taylor Sheridan details how he earned creative freedom at NBCUniversalNovember 12 at 8:47 AM | finance.yahoo.comComcast Corp. Cl A stock rises Wednesday, still underperforms marketNovember 11 at 10:34 PM | marketwatch.comComcast Corp. Cl A stock rises Wednesday, still underperforms marketNovember 11 at 10:34 PM | marketwatch.comSee More Comcast Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Comcast? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Comcast and other key companies, straight to your email. Email Address About ComcastComcast (NASDAQ:CMCSA) is a media and telecommunications company whose businesses include broadband, cable television, wireless and voice services, as well as entertainment, news and theme parks. Its Xfinity brand offers residential and business connectivity and entertainment services in the United States. Through NBCUniversal, Comcast operates the NBC broadcast network, cable channels, the Peacock streaming service, Universal Pictures and Universal theme parks. The company also owns Sky, which provides television, broadband and related services in the United Kingdom and other European markets. Comcast traces its roots to a cable television business founded in 1963 as American Cable Systems. Brian L. 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PresentationSkip to Participants Operator00:00:00Good morning, ladies and gentlemen, and welcome to Comcast's fourth quarter and full year 2023 earnings conference call. At this time, all participants are in listen-only mode. Please note that this conference call is being recorded. I will now turn the call over to Executive Vice President, Investor Relations, Ms. Marci Ryvicker. Please go ahead, Ms. Ryvicker. Marci RyvickerEVP of Investor Relations at Comcast00:00:21Thank you, operator, and welcome everyone. Joining us on today's call are Brian Roberts, Mike Cavanagh, Jason Armstrong, and Dave Watson. I will now refer you to slide two of the presentation accompanying this call, which can also be found on our investor relations website and which contains our safe harbor disclaimer. This conference call may include forward-looking statements subject to certain risks and uncertainties. In addition, during this call, we will refer to certain non-GAAP financial measures. Please see our 8-K and trending schedule issued earlier this morning for the reconciliations of these non-GAAP financial measures to GAAP. With that, I'll turn the call over to Mike. Mike CavanaghPresident at Comcast00:01:01Thanks, Marci, and good morning, everyone. We're less than a month into the new year, and 2024 is already off to a great start. Two weeks ago, our entire company came together to make history, shattering records with the first exclusively streamed NFL Wild Card game on Peacock. Nearly 23 million viewers watched the Kansas City Chiefs take on the Miami Dolphins, consuming 30% of all internet traffic in the U.S. and setting a new record in total U.S. internet traffic for any night. Our investment in the network and our technology platforms, built over decades, enabled us to shine, delivering a seamless experience on the internet and Peacock, demonstrating that our company is in an excellent position to win in this era of high bandwidth consumption. Mike CavanaghPresident at Comcast00:01:52Also, Universal Pictures' Oppenheimer picked up five Golden Globe Awards, including Best Picture, Best Director, Best Actor, Best Supporting Actor, and Best Original Score. So with 2024 off to a terrific start, let's look back at 2023, where we produced consistently strong financial results and continued to execute against our long-term strategy. We've positioned our company to benefit from a significant number of scaled and diversified growth opportunities that are margin accretive, namely residential, broadband, mobile, Business Services, theme parks, studios, and Peacock. In aggregate, our revenue in these businesses grew 8% in 2023 and comprised 55% of our total revenue for the year. Our healthy cash flow generation and strong balance sheet have enabled the organic investment that fuels these businesses and at the same time fund substantial capital return, including significant share repurchases. All of this has translated into excellent financial performance. Mike CavanaghPresident at Comcast00:03:03For the third consecutive year, we generated the highest revenue, adjusted EBITDA, and adjusted EPS in our company's history. Now let's go deeper on some of the important achievements during the year. I'm really proud of the progress we've made in our connectivity businesses. We maintained a strong trajectory in Xfinity Mobile, increasing our subscriber lines by 24% and total domestic wireless revenue by nearly 20%. We also performed well in our Business Services segment, which grew full-year revenue and EBITDA by nearly 5%, with margins approaching 60%. And we exceeded our goal of adding over 1 million new homes and businesses passed and expect to do at or above this level in 2024. Our domestic broadband business remains strong. Mike CavanaghPresident at Comcast00:03:56We kept our very large and healthy base of subscribers flat while growing residential ARPU 3.9%, the high end of our historical range, driving solid EBITDA Connectivity and Platforms, and expanding margins to around 40% on an underlying basis. We achieved all of this despite an intensely competitive environment, and as I look back on 2023, I am confident that our strategy, combined with excellent execution, sets us up extremely well to navigate the road ahead. While the competitive environment is likely to remain at these levels for a period of time, broadband is still a very large, healthy, and profitable market, and the consumption trends that we're seeing are encouraging for the future. Customers are connecting more devices in their homes and are using them for applications that require more capacity, faster speeds, and lower latency. Mike CavanaghPresident at Comcast00:04:53Our fiber-deep and capital-efficient network is more than ready to meet this demand, with 100,000 miles of fiber and a clear path to offering multi-gigabit symmetrical speeds ubiquitously across our entire footprint with DOCSIS 4.0. I'd like to spend a minute briefly addressing the government's Affordable Connectivity Program. First, it's important to note that we built on our decade-long history in digital equity to effectively participate in ACP and have successfully leveraged the National Verifier program in the process. While we hope that the White House and Congress renew this funding and keep these important resources available to the many people and households who have relied upon this program to stay digitally connected, we have already begun to communicate with ACP participants and will provide a range of options, including our highly successful Internet Essentials program, in the event that funding is discontinued. Mike CavanaghPresident at Comcast00:05:53Shifting to Content and Experiences, we've positioned ourselves to drive long-term, profitable growth. Over the span of decades, we've built a remarkable portfolio of iconic content and strong franchises in both film and television, including live sports, news, and entertainment. Our market-leading businesses have tremendous reach and continue to perform and execute collaboratively, playing to our strengths by leveraging our IP and our incredible partners. Let's start with our studio group, where we hit a major milestone, ranking as the number one studio in film by worldwide box office, with hits such as Super Mario Bros., Oppenheimer, Fast X, and Five Nights at Freddy's. We are proud to work alongside our creative partners, like Christopher Nolan, Chris Meledandri, and Jason Blum, who are innovative industry leaders, to develop content that continues to delight audiences. Mike CavanaghPresident at Comcast00:06:53I'm really excited about another fantastic film slate in 2024, with the latest installment of Kung Fu Panda in March, along with Despicable Me and Twisters in July, and Wicked, slated for November, which will also benefit Peacock as these films and many others enter the Pay 1 window. At the same time, our Media segment continues to deliver, reaching over 100 million households every quarter with leading sports, news, and entertainment. We have the number one most-watched news organization in the U.S., and Sunday Night Football is pacing to be the most-watched primetime show for an unprecedented 13th consecutive year. Peacock continued to be the fastest-growing streamer in the U.S., a result of our holistic business model, which leverages all of our brands to serve a broad range of viewers by providing them with options to match their evolving habits. Mike CavanaghPresident at Comcast00:07:48In the short period of time since we launched in 2020, we've seen strong momentum, ending the year at 31 million paid subscribers at a $10 ARPU, supported by healthy trends in both engagement and churn. I'm excited for 2024. We started with a successful Wild Card game, which will soon be followed by Oppenheimer, coming exclusively to Peacock, and a full slate of both new and returning originals, such as Ted, Peacock's most-watched original title, additional Pay 1 movies, and the Summer Olympics later this year. These next Olympic Games promise to be nothing short of spectacular, with the return of fans, this time to Paris, one of the most beautiful cities in the world. Mike CavanaghPresident at Comcast00:08:34With the NBCUniversal broadcast network airing more content than ever before, and Peacock as the streaming home for all games, NBCUniversal will be the most comprehensive Olympic destination in U.S. Media history, with Xfinity once again playing a huge role in delivering each game on our Entertainment OS platform, which is now also available to Charter customers through Xumo. At Parks, we achieved record-high revenue and EBITDA in 2023 and have exciting new attractions and experiences in the years ahead. We'll open Donkey Kong, another Nintendo-themed land, next year in Osaka, which will expand Super Nintendo World by another 70%. We expect continuation of the strong trends in Hollywood, also driven by Super Nintendo World, and we'll see the completion of Epic Universe, our fourth gate in Orlando, prior to its grand opening in 2025. Mike CavanaghPresident at Comcast00:09:28In summary, we are very pleased with all that we have achieved in 2023. We have incredible teams in each of our businesses and have executed against our plan exceptionally well, delivering very strong EBITDA, EPS, and free cash flow. Going forward, our highest priority is to continue our strong operational performance, enabled by the investments we are making in our six key growth areas, fueling their growth and further improving the profile of our business mix. The strength and stability of our company, including our balance sheet, enables us to make these investments while also providing our shareholders with substantial capital returns. Mike CavanaghPresident at Comcast00:10:12Since we started buying back stock in late May of 2021, we have repurchased approximately 15% of our total shares outstanding, and with today's announcement, we've now increased our annualized dividend by 150% since I joined the company in 2015. Putting it all together, our strategy is working, and we see many years ahead that this formula will continue to deliver for our company and shareholders. Jason, over to you. Jason ArmstrongCFO at Comcast00:10:41Thanks, Mike, and good morning, everyone. I'll begin on slides four and five with our consolidated results. Total revenue increased 2% to $31.3 billion for the fourth quarter and was consistent at $121.6 billion for the full year. On a reported basis, EBITDA was consistent at $8 billion for the fourth quarter and up 3% to $37.6 billion for the full year. Our EBITDA results include severance and other in this quarter, as well as in last year's fourth quarter. Excluding these items, totaling $527 million this quarter and $638 million in last year's quarter, adjusted EBITDA decreased 1% in the fourth quarter and remained at 3% growth for the full year. Jason ArmstrongCFO at Comcast00:11:25Adjusted EPS was up 2% to $0.84 per share for the fourth quarter and increased 9% to $3.98 for the full year. We generated $1.7 billion of free cash flow for the quarter and $13 billion for the full year, which translates into $3.13 in free cash flow per share, which was up 10% year-over-year, and we returned over 100% of this to shareholders with $4.7 billion of capital returned to shareholders in the quarter and $15.8 billion for the full year. Our strong level of free cash flow includes the significant investments we're making to support and grow our business in six broad and diversified growth categories, including residential broadband, wireless, and Business Services connectivity, along with theme parks, streaming, and premium content at our studios.... Jason ArmstrongCFO at Comcast00:12:14Taken together, these growth areas generated more than half of our total company revenue and grew at a high single-digit rate during the quarter and for the full year. Now let's turn to our business results, starting on slide six with Connectivity and Platforms. As a reminder, our largest foreign exchange exposure is to the British pound, which was up nearly 6% year-over-year. As usual, in order to highlight the underlying performance of the Connectivity and Platforms business, I will refer to year-over-year growth on a constant currency basis. Revenue for total Connectivity and Platforms was flat at $20.4 billion. Unpacking that, revenue in our core connectivity business, domestic broadband, domestic wireless, international connectivity, and Business Services connectivity increased 7% to $11 billion, while video advertising and other revenue declined 8% to $9 billion. Jason ArmstrongCFO at Comcast00:13:09Our strategy is to invest to drive growth in our core connectivity businesses, while at the same time carefully managing businesses that are important but face secular headwinds. On balance, this is a favorable mix shift for the profitability of our overall connectivity and platform segment, as reflected in our results. EBITDA for total Connectivity and Platforms increased 3%, with EBITDA margins improving 130 basis points year-over-year. This includes severance and other of $422 million in the quarter and $456 million of charges in last year's fourth quarter. Excluding these items in both periods, EBITDA increased 2% to $8 billion, and EBITDA margins improved by 110 basis points. Margins for our domestic legacy cable business improved 70 basis points to 46.2%. Jason ArmstrongCFO at Comcast00:14:00In terms of how our underlying performance in Connectivity and Platforms breaks out between residential and business, on the same basis, excluding severance and other from both periods, residential EBITDA grew 2%, with margins improving 120 basis points, and Business Services EBITDA increased 5%, with margins nearly unchanged at an impressive 57%. Now let's get further into the details, starting with our connectivity growth drivers. Residential connectivity revenue grew 7%, driven by 4% growth in domestic broadband, 15% growth in domestic wireless, and 19% growth in international connectivity, while Business Services connectivity revenue grew 6%. Jason ArmstrongCFO at Comcast00:14:43Domestic broadband was once again driven by very strong ARPU growth of 3.9% for the quarter and for the year, landing at the high end of our historical 3%-4% range, while our base of 32 million broadband subscribers remained stable over the past year, including the 34,000 subscriber loss this quarter. We remain focused on competing aggressively, but in a financially balanced way, as evidenced by this quarter and past year's results. With the broadband marketplace remaining extremely competitive, we will continue to manage this balance and expect ARPU growth will remain strong within our historical range and continue to be the driver of our residential broadband revenue growth in 2024. While we do not expect subscriber trends to improve in the coming quarters, we do expect them to improve over time. Jason ArmstrongCFO at Comcast00:15:35At the macro level, customers are consuming more, connecting more devices in their homes, and are using them for applications that collectively require even faster speeds, lower latency, and higher reliability over time. These secular trends are all moving in our favor, and we believe our marginal cost to add capacity to our network is unrivaled. This is why we are investing in our fiber-fed network to further increase capacity and offer multi-gig symmetrical speeds ubiquitously across our footprint and ensure that we stay way ahead of consumer demand with the best broadband offering and experience. We have deployed mid-splits to about 35% of our footprint and expect that to reach around 50% by the end of 2024. On the back of this, we launched our first DOCSIS 4.0 market during the fourth quarter and will continue to launch additional markets this year. Jason ArmstrongCFO at Comcast00:16:27We are focused on what we can control. That means segmenting our customer base by offering our customers the right price, including value options at different speed tiers, and driving ARPU ahead in an environment where broadband subscriber growth remains challenged. We're doing this in the context of aggressive network upgrades and expansion, putting us in a great position to eventually return to subscriber growth. Speaking of network expansion, we exceeded our goal of passing 1 million new homes and businesses in 2023, landing at nearly 1.1 million, and we plan to replicate this in 2024 with this level or potentially even greater footprint expansion. Jason ArmstrongCFO at Comcast00:17:08Switching to wireless, we hit a great milestone, eclipsing $1 billion in quarterly revenue for the first time this quarter, with the year-over-year increase due to higher service revenue driven by continued strong momentum in customer lines, which were up 1.3 million or 24% year-over-year to 6.5 million in total. This includes 310,000 lines we just added in the quarter. We've had a healthy run rate, generating around 300,000 net additional lines per quarter for the last two years, and we're consistently in the market testing new offers and will continue to do that throughout the coming year with the goal that some of these offers will translate into accelerated line additions as the year progresses. Jason ArmstrongCFO at Comcast00:17:50With only 11% penetration of our domestic residential broadband customer accounts, we still have a big opportunity and a long runway ahead for growth in wireless. International connectivity revenue increased 19%, driven by steady mid-teens growth in broadband, along with strong growth in wireless, which had healthy growth in both device sales and service revenue. Finally, Business Services connectivity revenue increased 6%... driven by consistent growth in our small business category as we grew ARPU through rate and higher penetration of additional products like SecurityEdge and from strong growth in mid-market and enterprise. The revenue growth in our connectivity businesses was offset by declines in video, advertising, and other revenue. The video revenue decline was driven by continued customer losses. Jason ArmstrongCFO at Comcast00:18:40The lower other revenue reflects similar dynamics in wireline voice, and advertising was impacted by a tough comparison to last year, which benefited from higher political revenue in our domestic markets. As I mentioned earlier, excluding severance and other, Connectivity and Platforms, total EBITDA increased 2%, with adjusted margin up 110 basis points. To unpack this improvement, the main driver is the mix shift to our high-margin connectivity businesses, a transition you've seen for the last few years and that we expect to continue. In addition to the mix shift, we are benefiting from ongoing cost discipline. For every quarter this year, including the fourth quarter, five out of six categories of expenses we report have decreased. The only category that grew is direct product costs, which are success-based and directly associated with the significant growth in our connectivity businesses. Jason ArmstrongCFO at Comcast00:19:34In addition, we continue to get more efficient with better tools and technology. Compared to 2017, we reduced our domestic truck rolls by nearly 50%, and customer interactions are down nearly 40%, even while we increased our domestic relationships by nearly 5 million over this same time period. The investment we are making in our network, including virtualization and using technology to enhance the customer experience, not only makes us more competitive, it makes us more cost-efficient. Together, the mix shift, the cost discipline, and the technology advances we've made in customer service are all structural, and we expect them to continue, positioning us to drive higher profitability and further margin expansion in 2024 and for the foreseeable future. Now let's turn to Content and Experiences on slide seven. Jason ArmstrongCFO at Comcast00:20:25Revenue increased 6% to $11.5 billion, and EBITDA increased 2% to $932 million. Excluding severance of $101 million this quarter and $186 million in last year's fourth quarter, adjusted EBITDA decreased 6%, reflecting a decrease in Media, partially offset by strong growth at Studios and record results at Parks. Now let's take a closer look at Content and Experiences, starting with Media. Media revenue increased 3%, driven by strong growth at Peacock, which was up 57%, and similar to wireless, crossed the $1 billion in quarterly revenue mark for the first time. Domestic distribution increased 9%, driven by Peacock subscription revenue growth of 88%, fueled by the continuation of solid growth in our paid subscriber base. Jason ArmstrongCFO at Comcast00:21:15We ended the quarter with 31 million Peacock paid subscribers, up 10 million over the past year, including 3 million net additions in the quarter, driven by sports, including the NFL and the Big Ten, and movies, notably the day-and-date movie, Five Nights at Freddy's, and a variety of originals and other entertainment programming. International Networks revenue, which is mainly distribution revenue for Sky Sports, increased 17%, primarily due to the increase in sports content this year, as well as the positive impact of foreign currency translation. And finally, domestic advertising declined 7% due to a tough comparison to last year, which included a significant incremental contribution in advertising from Telemundo's broadcast of the FIFA World Cup. Excluding the World Cup, advertising increased nearly 3%, driven by strong Peacock advertising and from our strong sports lineup. Jason ArmstrongCFO at Comcast00:22:11Peacock advertising increased 50%, again, excluding the World Cup, and hit an all-time high. Media EBITDA decreased 50%, mainly due to higher sports costs, reflecting a full quarter of the contractual rate increase in our NFL programming, the addition of Big Ten to our sports programming lineup this year, and higher Premier League costs compared to last year, when games were paused for 4 weeks to accommodate the timing of the World Cup. At Peacock, EBITDA losses continued to moderate in the fourth quarter, with nice year-over-year improvement, resulting in full-year losses for Peacock of $2.7 billion, which was slightly better than the expectation we had previously communicated. 2023 marked the peak in annual losses at Peacock, and for 2024, we expect to show meaningful improvement in losses versus 2023. Jason ArmstrongCFO at Comcast00:23:01Turning to Studios, revenue increased 4%, driven by theatrical revenue growth of 59% due to our performance at the box office this quarter with Five Nights at Freddy's, Trolls Band Together, The Exorcist, and Migration. In fact, Five Nights at Freddy's was the highest grossing horror film of 2023 and also set a record on Peacock as the most-watched title of all time in the first five days of its release. In addition to the films this quarter, we benefited from prior period titles moving through profitable licensing windows, driving EBITDA growth of 83% to $308 million. At Theme Parks, revenue increased 12%, and EBITDA also increased 12% to $872 million for the quarter. Jason ArmstrongCFO at Comcast00:23:47These strong results were again driven by growth at our international parks, especially as Osaka continues to benefit from strong demand from Super Nintendo World, driving higher attendance and per cap spending relative to both last year and pre-pandemic levels. In Hollywood, we also continued to benefit from the positive consumer reaction to Super Nintendo World, which opened earlier in 2023, driving strong attendance and growth in per caps and resulting in Hollywood's best fourth quarter EBITDA in its history. In Orlando, our results were also strong, with attendance in line with 2019 pre-pandemic levels and revenue substantially ahead. Now I'll wrap up with free cash flow and capital allocation on Slide eight. Jason ArmstrongCFO at Comcast00:24:32As I mentioned previously, we generated $1.7 billion in free cash flow this quarter and $13 billion for the year, and we achieved this while absorbing meaningful capital investments to expand our footprint and further strengthen our domestic broadband network, scale our streaming business, and support the continued build of our Epic Universe park ahead of its 2025 opening. As a result, total capital spending increased 13% for the year, driven by higher CapEx. At Connectivity and Platforms, CapEx increased 1.5% for the full year, with CapEx intensity coming in at 10.1%, primarily driven by investments to further strengthen and extend our network. In 2024, we expect CapEx intensity to be in the same range as we continue to transition our U.S. network to DOCSIS 4.0 and accelerate our growth in homes passed. Jason ArmstrongCFO at Comcast00:25:24I'll just note that while our CapEx intensity at Connectivity and Platforms has been at around 10% for the past few years, this is not a specific internal target for us. Rather, it's an output. Our teams are going as fast as possible. However, if, for example, we have an opportunity to accelerate further our growth in homes passed at accretive economics, then we'd welcome that opportunity. But right now, the envelope has been right around 10%, and we're very happy with the pace that we are on and the progress we're making. Content and Experiences CapEx increased by $1.2 billion for the full year, driven by parks, with Epic accounting for the majority of the increase in spend. In 2024, we expect parks CapEx to remain elevated and then decrease in 2025 when we open Epic. Jason ArmstrongCFO at Comcast00:26:11Working capital was $2 billion for the year, which was better than we expected, improving $1 billion over last year's level. Our 2023 results included benefits from the pause in production during the work stoppages associated with the writers and actors strikes during the year. Turning to return of capital on our balance sheet, for the full year, we returned a total of $15.8 billion to shareholders. This includes share repurchases of $11 billion, including $3.5 billion in the fourth quarter. In addition, dividend payments totaled $4.8 billion. As we announced this morning, we are raising our dividend by $0.08 per share to $1.24 per share. That's our 16th consecutive annual increase. Jason ArmstrongCFO at Comcast00:26:56We ended the year with net leverage of 2.3x, in line with our target leverage of around 2.4x, and we expect to remain at this target level in 2024. Wrapping up, we had a very solid quarter and a great year, and we're focused on continuing to execute our long-term growth strategy, supported by our balanced and disciplined approach to capital allocation. I'm proud of the steady and consistent framework which guides our decision-making. We're going to invest aggressively for organic growth across our six key areas. We'll protect our balance sheet and cash flow position and return capital to shareholders. Now I'll turn it over to Brian for a few remarks before we turn to Q&A. Brian RobertsChairman and CEO at Comcast00:27:38Thanks, Jason, and good morning, everyone. I'd like to just emphasize a couple of points. As I think about the year, it's hard not to be really proud of what we've accomplished. 2023 was the best financial year in our 60-year history, and we already have nice momentum in 2024. As Mike and Jason just outlined, we have a unique company that is incredibly well-positioned. We always try to think about and invest for the long term, particularly across the six key growth drivers. What's also important is that in 2023 alone, we returned $16 billion in capital to our shareholders, and as you just heard, it's the 16th straight year that we just raised our dividend. That's consistency. Brian RobertsChairman and CEO at Comcast00:28:29When you put this all together, we have a great team that's always most important to me, and we're making the right adjustments to our businesses to position us to win, grow, and continue to return capital to shareholders. While there may be speculation of what we could do next, I'd like you to hear it directly from me: I love the company we have, so the bar continues to be even higher for us to do anything other than the plan you heard today. I want to thank all our employees for a great 2023 as they continue to execute at the highest level. With that, let me hand it over to Marci to take all your questions. Marci RyvickerEVP of Investor Relations at Comcast00:29:11Thanks, Brian. Operator, let's open the call for Q&A, please. Operator00:29:16Thank you. We will now begin the question-and-answer session. If you have a question, please press star, then one on your touch-tone phone. If you wish to be removed from the queue, please press star and two. If you're using a speakerphone, you may need to pick up your handset first before pressing the numbers. Once again, if there are any questions, press star, then one on your touch-tone phone. Our first question is coming from Ben Swinburne from Morgan Stanley. Your line is now live. Ben SwinburneManaging Director and Head of US Media Research at Morgan Stanley00:29:46Thanks. Good morning. And Brian, thanks for those, for those clear comments. I wanted to ask you guys about broadband and, separately about Peacock. I guess, Jason, you talked about, and Mike talked about sort of the consumer trends that you think play to your strengths, but you guys are doing a lot at the network level, including in 2024. You talked about your converged offers that you're testing maybe getting more aggressive. I know you're not going to put a timeline on it, but can you talk a little bit about the opportunity to reaccelerate broadband customer trends? Because the product you are bringing to the marketplace seemingly, is seemingly getting better, even this year. Ben SwinburneManaging Director and Head of US Media Research at Morgan Stanley00:30:26And I realize you're talking long term, but I just wanted to hear more from you on the things you're doing in the business and product today, and how that may or may not, you know, translate into better trends on the customer front over the course of the next kind of 12-24 months. And then on Peacock, I guess maybe for Mike, you know, how much more investment does this business need? I think you guys had talked a while ago about getting to $5 billion of programming investment. You know, if you look at the fourth quarter anywhere, anyway, you're basically there now. Got good revenue momentum. I'm trying to think about the path to getting this business to break even. So I'd love to hear what you think the business needs in terms of incremental investment from here. Ben SwinburneManaging Director and Head of US Media Research at Morgan Stanley00:31:06Thanks a lot. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:31:09Hey, Ben, this is Dave. Let me start with broadband and then hand it over to Mike and Jason. But on broadband, as Mike and Jason said, you know, the environment pretty much remains the same. You know, there's still the macro activity moves are down, and it. But to your point, it is intensely competitive, especially the difference that has kind of been there in this particular competitive cycle. It's especially in the lower income segment. So the result of it is the main driver, customer activity, continues to be lower connects as churn remains near record lows. And despite this, we're striking, I think, the right balance between customer growth and ARPU. We kept our sub base relatively flat, grew ARPU 3.9% for the quarter and the year. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:32:06And so, we're also growing, you know, C&P, EBITDA, and expanding margins. So competitive cycles like this one, you know, we've been through many, and this, what makes, you know, what happens during some of these cycles, there's new footprint, the competitive footprint, some unique discounting occurs. I think fiber is a pretty good example, of one that we went through years ago and continue to have. There's pressure on net adds as you go through the initial phase of the cycle, but we evolved our approach, and we have and continue to compete very well against fiber. So I think this cycle is headlined by fixed wireless, and really the emphasis on more of the lower income segment. It added new footprint. There's some offer pressure, but, you know, we have, and continue to adapt. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:32:59The keys, you know, for us through this cycle is to continue to build better products, and from the network to the Wi-Fi experience. The network investments that we're making are very consistent, and we've laid it out. Mid-splits, we're pleased with our progress. We're finishing 23%-33% upgraded. We'll be around 50% by year-end 2024, and we've started to deploy 4.0. And on our path towards symmetrical, you know, service offerings. So this is all due to where we believe strongly the market is going. And the market is gonna have more devices that will be used and be hung on the network, and there'll be more usage and engagement. So that, you know, for the long run, we want to be in position to compete as things shift. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:33:50We're gonna compete in a segmented way for every segment, and we'll be aggressive in each one. But we don't expect subscriber trends to improve over the coming quarters, but we do expect to grow over time. So we will compete aggressively and be in position when the macro environment shifts. And as we see with fixed wireless, that there's an opportunity and will be an opportunity to get more win backs, we want to be in position for that as well. So and throughout it all, we're gonna protect a healthy base of 32 million broadband customers, managing rate and volume throughout. Mike CavanaghPresident at Comcast00:34:26It's Mike, Ben. So thanks for the question on Peacock. I'll, I'll kind of expand a little bit on the question, but get to it in terms of where we see programming going in the end. So I got to say, we couldn't be prouder of what we accomplished with Peacock in 2023. So to end the year at, with paying subs at 31 million, up 50% year-over-year, and that's only 3 years in, we're achieving a level of scale with paying subs that's about 60% of the level of, you know, the streamers that have been out there for many years domestically, ex Netflix. And we're holding a very strong ARPU at $10 per sub. Mike CavanaghPresident at Comcast00:35:05So while it's not the scale we ultimately plan to get to, I got to say, the team has done a fantastic job, when, you know, lots of questions, could we even get this far? So from here, it's really a matter of continuing to execute against the strategy that's gotten us here. And that is expected, as we said earlier, to drive improvement in Peacock's bottom line from the peak losses that we saw in 2023. And you really think about what that strategy is, it's to manage Peacock and our linear TV businesses as one. The strategy really is to leverage the great relevant, you know, content properties we have, both at NBC, which is news and sports and entertainment, obviously, Bravo and some of the other assets we have in the cable business, and Universal with the Pay 1 window. Mike CavanaghPresident at Comcast00:35:54So when you put it all together, continuing to execute against that, we're gonna look to get more scale, and the things we're doing are both to drive more scale, more subs, but also get more engagement with the subs we have and drive improvements in churn, which we've been pretty pleased with. So to ultimately, your question, you know, where are we relative to. You know, leveling off a little bit of the growth rate of programming spend as we get to this level is clearly part of the improvement in Peacock losses, standalone. That will be a factor as we see, you know, continued strong growth on the revenue side, given the higher level of subs and the expectation for continuing to add. Mike CavanaghPresident at Comcast00:36:35Again, I would just say, I'm less focused on what standalone Peacock losses are doing than I am on doing what's right for the long term, for the totality of the Media business, which is linear and streaming. I think we've navigated a very good path for us, so really pleased with what we've done. Ben SwinburneManaging Director and Head of US Media Research at Morgan Stanley00:36:51Thank you very much. Marci RyvickerEVP of Investor Relations at Comcast00:36:52Thanks, Ben. Operator, next question, please. Operator00:36:54Thank you. Next question is coming from Craig Moffett from MoffettNathanson, Your line is now live. Craig MoffettPartner and Senior Analyst at MoffettNathanson00:36:59Hi, thank you. I wonder if you could do an early postmortem on the, the Chiefs-Dolphins playoff game, what kind of subscription growth it drove at Peacock, and what kind of early churn impact you've had, on that? And I know there was some chatter that you guys tried to play down about whether that, amount of traffic load on the internet would have some impact on fixed wireless, but I'm wondering if you just have any observations about how, other platforms handled the kind of volume that, that that game drove in terms of traffic. Mike CavanaghPresident at Comcast00:37:38Sure, Craig, it's, it's Mike. I'll start, and Dave can chime in if you like. So but as we said earlier, we couldn't be more pleased with the way we performed in the Wild Card game. It was the biggest live stream of event in U.S. history, which is no small feat to have performed so seamlessly, which really highlights what we've done in Dave's business on the broadband side and the technology platforms that we've built and have talked about repeatedly that are supporting Peacock, Sky and our, our Xfinity products and now Xumo. So I think we've built tremendous advantage and are always looking for ways to. We're very happy to see the impact on, on, you know, our broadband usage, regardless of what it means for other ways of getting the platform across. Mike CavanaghPresident at Comcast00:38:24We're very-- We're, we couldn't be happier that it's, that it worked well and performed really well with that many concurrent streams. But in terms of adding subs, we would expect to see, we're not gonna comment on it today, but we would expect to see increase in paid subs. We're focused now on, you know, retention of the, of the subs that came in right around the game. What's important is it's both the subs that came in during the game and the engagement of the people that were already on the platform. So engagement and retention is really gonna be focused on what's coming next, and we teased a lot of that, including Oppenheimer coming to the platform on February 16th. Mike CavanaghPresident at Comcast00:39:02We have the Summer Olympics coming, and now that we're post-strikes, you'll see a number of Peacock originals, and additional movies from the Pay 1 window that we've got with Universal. But really, when I think about it, it's at the scale we've gotten to, what's important is to keep people engaged with the platform and all the content that's there, not the Wild Card game unto itself. So the job always was to get more people in the door and get everybody that's already in the door reengaged with the platform, you know, around that game, and then try to continue to drive engagement afterwards. Mike CavanaghPresident at Comcast00:39:41Happy to report that we've seen record levels of hourly, hours viewed in the days that have followed the Wild Card game itself, including launching Ted, our new comedy series. That's been the most watched original series for Peacock in its first seven days yet on the platform, which speaks to the benefit of getting that much engagement at the moment we were launching that. And likewise, the second season of the reality show Traitors premiered right afterwards, and it's also the biggest original reality season launch for us through its first four days on the platform. So I think that's the way I look at the total picture there. Brian, I think you want to chime in. Brian RobertsChairman and CEO at Comcast00:40:24I just want to say that we thank the NFL for having the confidence in picking our total company to carry this out. And the entire industry cooperated and participated, and it was a very proud moment for, I think, U.S. internet in history. It worked flawlessly, and I think is just another proof point of all the investments that have been made. You know, thank you again. We'll see how the results all turn out, but we're really, really pleased. Marci RyvickerEVP of Investor Relations at Comcast00:40:56Thanks, Craig. Operator, next question, please. Operator00:40:59Thank you. Our next question today is coming from Jessica Reif Ehrlich from Bank of America Securities. Your line is now live. Jessica Reif EhrlichManaging Director at Bank of America Securities00:41:06Thank you. I have a two-parter. As Brian just said, you have a unique mix of assets, so can you talk a little bit about your longer-term video strategy from all sides of the company, from both Cable and NBCU? But meaning, do you have any plans to take Peacock global? Your recent Paramount affiliate renewal deal kind of seems like status quo. And then a separate question, you kind of just touched a little bit on Epic. It's only one year away. Can you give us some color on size and scope and how differentiated the offering will be? Thank you. Mike CavanaghPresident at Comcast00:41:42Hey, Jessica, thanks. So on Peacock and, in particular, let's take video in a couple of pieces. So on our streaming ambitions, clearly, we viewed it and we've talked about it for, you know, a long time. We want our existing Media assets to have a strong, you know, future in a world where consumer behavior is taking people more to streaming because that's the way they want to experience it. So our strength, obviously, in video distribution from the NBC side has been US-focused, and I think we are focused on, you know, very focused on getting domestic scale. Mike CavanaghPresident at Comcast00:42:22What we've done internationally and what we might do one day is a separate story, but for now, we've been focused on making sure through partnerships, JVs, whether it's SkyShowtime, whether it's Peacock-type content that makes its way onto Sky platforms. We've got a venture partner in MultiChoice in Africa. So we're looking for ways and sort of a rational approach, economically to scale up Peacock domestically, while not giving up too much in terms of economics. A lot of people talk about it as having global scale. We want to win here first, and get to the place we need to go, and that's really where we're, you know, most focused. Mike CavanaghPresident at Comcast00:43:06In terms of what's happening on the, you know, domestic side through video distribution, I think we're continue to be a big player in the space with our own content from NBC, but also as, I think, the best partner given the scale of our reach in broadband for both traditional linear, but at the same time, streaming partners. We've seen a lot of, a lot of progress and a lot of collaboration with with players and partners that want to reach the kind of customer base we have with our broadband customer base, you know, the natural point of engagement with them, aggregating content and acquiring new content if they don't have it, through Xumo, X1, and the, and the platform that Dave and team have built. Mike CavanaghPresident at Comcast00:43:51I think we're really well positioned to play a part in that as well. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:43:55Hey, Jessica, this is Dave. I just would add, you know, when you think about the overall video approach, you know, it's linear, streaming, on demand, you know, still DVR. It's not. It's all of them that I think we are in a unique position to be able to tie together. And, you know, back to the Wild Card game, it's an example of great broadband being able to handle it. And at the same time, what's really important in video is the experience matters. The experience getting connected to the overall network performance is so critical, finding what you want easily and simply, and being able to engage. So, the platforms that we've built over time, starting with X1, now Xumo, very important to us in the long run. Brian RobertsChairman and CEO at Comcast00:44:43One thing I would add is, Brian, on Epic, just to touch on that part of the question. It's completely original. It's maybe the most exciting project I've seen since we bought NBCUniversal getting built. I think it's the first new entire theme park in decades in the U.S. We're so excited. We're taking the board of directors to see the construction in the next couple of weeks, which is something we haven't ever done before. So I think you'll all want to be there. Sometime, I think 2023 and 2024 are the peak CapEx years for the construction. We expect to open in 2025. I give Mark Woodbury and the entire team at Universal incredible kudos to coordinate something of the scale and magnitude that's being built. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:45:39Thanks, Jessica. Operator, next question, please. Operator00:45:43Our next question is coming from John Hodulik from UBS. Your line is now live. John HodulikTelecom and Cable Analyst at UBS00:45:49Great, thanks. Two questions, if I could. First, on the ACP commentary, is it... I think you guys had to contact ACP subscribers this week. I mean, any way you could quantify the size of the base or maybe the financial impact? And should we see anything this quarter, or is it really something if it doesn't get renewed, that we really expect for, say, second quarter? And then, over on the Media side, it looks like you guys saw some real ad strength. So just any commentary on what you're seeing in the ad market? John HodulikTelecom and Cable Analyst at UBS00:46:20It looks like if you sort of look at core advertising, it was actually up this year, and I'm wondering if that's just strength in NFL and maybe Big Ten or just what are some of the underlying factors there. It'd be great. Thanks. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:46:31Hey, John, this is Dave. Let me start with ACP. To specifically answer your question, we have 1.4 million customers that have benefited from this program, which we obtained through the National Verifier program, so feel good about the credentials of these customers. Most of these customers, in this customer base, were already our customers prior to the ACP program. Been very consistent on this. We want the program to continue, but I think we're very well positioned to support these customers if it does not. We have a good business and model in place and a history with knowing how to segment our customer base and have products and packages at a variety of price points to serve our customers well, including well over for a decade, and that would include Internet Essentials. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:47:19So, we'll evaluate this as it plays out. Maybe a risk, but one we feel is very manageable for us, given how we've worked with this program and how we manage our customer base in general. Mike CavanaghPresident at Comcast00:47:37John, on the... It's Mike, on the advertising side, I'd say that the, you know, the ad market, we have, seen it remain, you know, stable, and, you know, definitely pleased with our performance in the fourth quarter. When you exclude, 2022 World Cup and normalize for that, we do-- you know, we did grow ad revenue, even with the difficult comp, comparison to last year's political, quarter. So we are seeing a few, encouraging signs, like stabilization across most categories, CPG and retail, too, that improved in particular. We're not seeing any pressure, any real pressure on cancellations from, last year's upfronts, which is good. And scatter premiums are pretty healthy. Double-digit increase is what we're seeing-- we've seen recently. Mike CavanaghPresident at Comcast00:48:23But, you know, I would, you know, say that it's too early to say that there's a sustainable rebound going on. Too much remains uncertain on the macro side, and we're heading into a period, for us at least, that has less sports programming in the early part of the year. So, you know, but regardless of the full year ahead, whether the environment, you know, macro-wise gets better from here or it doesn't, we feel like we're well positioned with our must-see tentpoles, which include, obviously, the Olympics coming up, the elections, and then going back to the earlier points of now being much more scaled at Peacock, we're seeing nice progress on the capacity and inventory that we have there. So those are the dynamics I think we're seeing in advertising. Jessica Reif EhrlichManaging Director at Bank of America Securities00:49:11Thanks, Jess- Marci RyvickerEVP of Investor Relations at Comcast00:49:11Thanks, John. Operator, next question, please. Operator00:49:15Thank you. Next question is coming from Jonathan Chaplin from New Street Research. Your line is now live. Jonathan ChaplinManaging Partner at New Street Research00:49:21Thanks. Two for Jason. You mentioned that if you saw opportunities to expand your footprint with good economics, you'd do it in a heartbeat. Is, are you referring to the opportunity in BEAD, and is that something that you expect to potentially hit sort of later this year, or is that more of a 2025 impact? And then on repurchases, we saw the reauthorization of $15 billion. You're going at a pace of $3.5 billion a quarter at the moment. Should we expect that to continue through 2024? Jason ArmstrongCFO at Comcast00:49:59Yeah. Thanks, Jonathan. Let me take them in reverse order and then potentially tag team with Dave if he wants to on the footprint side. So buybacks, you're right, we reauthorized or re-upped this morning for $15 billion. Never meant to be guidance when we do this, but, you know, nonetheless, healthy reauthorization. Saying that, I think that, you know, the formula that's been in place for very strong capital returns, yeah, continues to be in place. I think we're comfortably within our leverage range, as I stated, which is right around 2.4x, continue to generate very strong free cash flow. Jason ArmstrongCFO at Comcast00:50:30You know, if you look at the recent history since mid 2021, since we started buying back or restarted the buyback program, we've bought back 15% of our stock in that timeframe, so very good metric there. So more capital returns to continue, feel very good about the trajectory into 2024. I think on the footprint side, we've been very clear that to the extent you know, first and foremost, as we talk about capital intensity in Dave's world, you know, right around 10%. It's been there for the last couple years. The expectation is that it will be there again in 2024, but we've also been very clear that that's not necessarily a constraint on the business. To the extent we can move faster, you know, we'll do that, and we'd like to. Jason ArmstrongCFO at Comcast00:51:10I think as you look at the past couple of years on homes passed, we did 850,000 homes passed in 2022. We were able to accelerate that in 2023 up to 1.1 million, and we gave guidance this morning for 1.1 million or slightly higher next year. So we think we can further accelerate that. Most of that, in terms of the guide for 2024, is self-funded, but we have been making our way into the ARPA programs and had some success there. To the extent we're successful with BEAD, and I think we certainly expect to be, that would be more 2025 and beyond. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:51:43Dave, this is Dave. I would only add that, when you do these programs, and we have started, and we are aggressively pursuing opportunities, as Jason said, at this stage, mostly self-funded, but we are working with local governments on, you know, programs like ARPA and others. But we are going for opportunities where it makes sense. The great part, and a little bit what Brian mentioned right from the get-go, is there's been terrific execution as we've scaled operationally getting ready for this. So the 1.1 million that we did this past year, looking to do that or more into 2024, you know, we are on it, and this is a real opportunity for us. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:52:25Having said that, you know, the nature of these projects, it takes a while to build them up and then driving penetration, and I would look for, you know, more of the benefit in 2025. BEAD, we plan to participate where it is consistent with our business goals, but the process, quite frankly, with BEAD is still in flux. Marci RyvickerEVP of Investor Relations at Comcast00:52:45Thanks, Jonathan. Operator, next question, please. Operator00:52:49Certainly. Our next question is coming from Steven Cahall from Wells Fargo. Your line is now live. Steven CahallManaging Director at Wells Fargo00:52:54Thanks. Maybe first, I was wondering if you could expand on your Xfinity Mobile plans for 2024. One of your peers has been more promotional. I think that's something you've kept an eye on, and we saw you get a bit more promotional last year with the iPhone deal. You also talked about broadband ARPU being the biggest driver of broadband revenue, and I know that can suffer on a GAAP basis if you do lean into mobile. So I'd love to just hear more about how you're thinking about the broadband and mobile strategies coming together. And then, Jason, just the severance that you took in the quarter, you know, the lion's share fell at Connectivity and Platforms. How should we think about the benefits to OpEx in 2024? Steven CahallManaging Director at Wells Fargo00:53:31You said five out of the six buckets decreased last year, so maybe you can give us a bit of a view of what non-programming OpEx looks like for Connectivity and Platforms this year. Thank you. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:53:42Steven, this is Dave. Let me start with wireless. You know, I think we've been consistent on this one, too. The wireless is one of the key long-term growth drivers for us, been pointed out in the six that the team has talked about, and it is absolutely a great companion to broadband. It has good standalone economics and a great runway ahead for penetration mobile to the broadband base. So, you know, it's performing well. Our domestic revenue was up over 15%. We have over 6 million lines, including the 310,000 that we added in the quarter, and we're only at 11% penetration, as Jason said, to the broadband base, so a lot of runway ahead. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:54:26It is absolutely a key part of all our go-to-market activity, whether it's acquisition, base management, upgrade activity to the base. As you've noted, Steven, we have been very focused on upgrade activity and retention. So our results have been consistent, right around 300,000 new lines per quarter. Pretty healthy run rate for a considerable period of time. Having said that, I think we can improve on these results. We are consistently in the market trying new offers, both in terms of broadband and mobile together, and we segment the opportunity, and so we do have unique opportunities that we evaluate. And we continue to be hopeful that some of these offers will accelerate our line additions over time and as the year progresses. Dave WatsonPresident and CEO of Connectivity and Platforms at Comcast00:55:12So we have a great roadmap in terms of innovation and offers that between Wi-Fi and mobile, and we want to leverage both and continue to build a better product and service. Our mobile service, our core service offering, delivers better value day in, day out. We really like, though, our capital-light approach with the MVNO. Mike CavanaghPresident at Comcast00:55:36... and I think we're in a great position to win in convergence. So, I think we have a leg up on the competition with this capital-light strategy that doesn't have to involve customer and/or network trade-offs. So we'll continue to be opportunistic in evaluating progress, but I think there's upside. Jason ArmstrongCFO at Comcast00:55:55Steven, let me just round that out quickly, 'cause you, part of the question was, you know, seemed like are we governing wireless at all, as it relates to broadband ARPU growth and GAAP realization of broadband ARPU growth? The two are not connected. We will do what's right for the business first and foremost. To the extent we're finding ways to accelerate wireless, then, you know, I think we will have opportunity to do that and not be held back by, you know, what it means for broadband ARPU. Jason ArmstrongCFO at Comcast00:56:19Although we do see as, and just to reiterate, broadband ARPU growth, in, the both the fourth quarter and for the full year, 3.9%, high end of our historical range of 3%-4%, and we guided to the coming year to sort of still be in that range of 3%-4%, so consistent and strong ARPU growth. And on the severance question, as we step back, we're, you know, we're focused on investing capital and resources in our key growth areas. So we've identified six key growth areas where, you know, investments and OpEx are being directed while managing carefully businesses that are important to us, but face secular headwinds. And so I think you saw that in the fourth quarter with severance actions. Jason ArmstrongCFO at Comcast00:56:57We took these actions to get ahead and position ourselves for continued transitions in these businesses in 2024 and beyond. I would point out, you know, you mentioned connectivity and platform specifically. That's where the bigger severance charges were. You're right, five out of six categories of expense were down year-over-year in 2023. These type of actions in transitioning our business and managing the expense base are a big part of that. And if you look at margin expansion, which we've seen for, you know, a long period of time in the C&P business and gave an outlook that we expect to continue that, you know, this is all part of that taking action to sort of get ahead of these transitions. I will point out what we also said in the prepared remarks. Jason ArmstrongCFO at Comcast00:57:36If you look back in the last six years, we've taken 50% of our truck rolls out of the system. So truck rolls versus 2017 are down 50%, so cut in half. And transactional volumes, you know, if you will, or interactions, are down 40%. So pretty significant expense opportunities relative to that, that we see continuing as well. Marci RyvickerEVP of Investor Relations at Comcast00:57:57Thanks, Steve. Operator, we have time for one last question. Operator00:58:01Thank you. Our final question today is coming from Sebastiano Petti from J.P. Morgan. Your line is now live. Sebastiano PettiVP of Equity Research at JP Morgan00:58:08Hi, thank you for the question. Just wanted to see if you could provide additional color on perhaps the Content and Experiences segment, CapEx expectations as we look beyond kind of Epic. I think, Jason, you did say in 2025, capital intensity in Content and Experiences should tick down as the Epic build finishes. But as we think about your plans for regional parks in the U.S., you know, headlines about a U.K. park construction, you know, perhaps over the next several years as well, any color on how we should be thinking about, is there a parks CapEx holiday before a, you know, re-acceleration? And then just a housekeeping question on Peacock. Obviously, very strong net adds inside of 2023. Mike, you did say that you do, you know, expect sub growth, you know, that to kind of continue. Sebastiano PettiVP of Equity Research at JP Morgan00:58:57Could you perhaps quantify what the benefit of the conversion from, you know, Comcast bundle subs from free to paid was within the year? As we're kind of thinking about organic or, you know, underlying growth, as you know, that will benefit from the NFL playoff game, Oppenheimer, and some of the other stuff you kind of listed out. Thank you. Mike CavanaghPresident at Comcast00:59:18Sure. So, hey, Sebastiano. So on, on parks, it's as Jason said, we are, you know, gonna remain at the elevated level around Epic, with the two expansion parks, Hollywood Horror Nights and, and the, Universal Kids in Frisco, Texas, you know, underway at this stage. So we'll, we'll remain elevated in 2024, and then as we come to completion of, Epic in 2025, rolling into 2025, we'll ease off from there. I think the easing off is, yeah, I wouldn't necessarily call it a holiday, so much as we'll, we'll much like we talked about adding, additional passings in cable. Mike CavanaghPresident at Comcast01:00:01If we see these projects pencil out for good return, we'd be excited in the years that follow, can't predict when, to continue to give the parks and experiences business, you know, whatever capital it requires. But right now, with the visibility we have for what's, you know, in the pipeline, what Jason described as a trajectory is the right trajectory. And then on, you know, Peacock, I think we did a good job converting our Comcast free subs to paid subs, and, you know, they're now rolling into, after a few months of at a lower price, are rolling into the full price. So I think we did a great job across the company on executing that. Marci RyvickerEVP of Investor Relations at Comcast01:00:52Thanks, Sebastiano. That concludes our call. We appreciate all of you joining us this morning. Operator01:00:59Thank you. That concludes the question and answer session and today's conference call. A replay of the call will be available starting at 11:30 A.M. Eastern Time today on Comcast Investor Relations website. Thank you for participating. You may all disconnect.Read moreParticipantsExecutivesBrian RobertsChairman and CEODave WatsonPresident and CEO of Connectivity and PlatformsJason ArmstrongCFOMarci RyvickerEVP of Investor RelationsMike CavanaghPresidentAnalystsBen SwinburneManaging Director and Head of US Media Research at Morgan StanleyCraig MoffettPartner and Senior Analyst at MoffettNathansonJessica Reif EhrlichManaging Director at Bank of America SecuritiesJohn HodulikTelecom and Cable Analyst at UBSJonathan ChaplinManaging Partner at New Street ResearchSebastiano PettiVP of Equity Research at JP MorganSteven CahallManaging Director at Wells FargoPowered by