Travelers Companies Q2 2022 Earnings Call Transcript

Quartr
Provided by Quartr
July 20, 2022

There are 15 speakers on the call.

Operator

Good morning, ladies and gentlemen. Welcome to the 2nd Quarter Results Teleconference for Travelers. We ask that you hold all questions until the completion of formal remarks. At which time, instructions for the question and answer session. As a reminder, this conference is being recorded on July 21, 2022.

Operator

At this time, I would like to turn the conference over to Ms. Abby Golchstein, Steen, Senior Vice President of Investor Relations. Ms. Goldstein, you may begin.

Speaker 1

Thank you. Good morning, and welcome to Travelers' discussion of our Q2 2022 results. We released our press release, financial supplement and webcast presentation earlier this morning. All of these materials can be found on our website at travelers.com under the Investors section. Speaking today will be Alan Schnitzer, Chairman and CEO Dan Frey, CFO and our 3 segment Presidents, Greg Kozlowski of Business Insurance Jeff Klein of Business and Specialty Insurance and Michael Klein of Personal Insurance.

Speaker 1

They will discuss the financial results of our business and the current market environment. They will refer to the webcast presentation as they go through prepared remarks, Before I turn the call over to Alan, I would like to draw your attention to the explanatory note included at the end of the webcast presentation. Our presentation today includes forward looking statements. The company cautions investors that any forward looking statement involves risks and uncertainties and is not a guarantee of future performance. Actual results may differ materially from those expressed or implied in the forward looking statements due to a variety of factors.

Speaker 1

These factors are described under forward looking statements in our earnings press release and in our most recent 10 Q and 10 ks and file with

Operator

the SEC. We do

Speaker 1

not undertake any obligation to update forward looking statements. Also in our remarks or responses to questions, We may mention some non GAAP measures. Reconciliations are included in our recent earnings press release, financial supplement and other materials in the Investors section on our website. And now, I'd like to turn the call over to Alan Schnitzer.

Speaker 2

Thank you, Abby. Good morning, everyone. Thank you for joining us today. We are pleased to report a very strong second quarter, including an excellent bottom line result, double digit top line growth in all three segments strong and improved profitability in our commercial business segment progress addressing core income for the quarter was $625,000,000 or $2.50 per diluted share, Generating core return on equity of 9.3%. These results were driven by record net earned premiums of $8,300,000,000 9% over the prior year quarter and a solid underlying combined ratio of 92.8%.

Speaker 2

To the challenging environmental issues impacting the insurance industry, consolidated results reflect the benefit

Speaker 3

our diversified portfolio of businesses.

Speaker 2

For the 6 months, Corning was ahead of the prior year at $1,660,000,000 an excellent first half result. We're particularly pleased with the continued strong underlying results in our commercial businesses. Looking at the 2 commercial lines together, the combined BI BSI underlying combined ratio was 2.7% for the quarter, an improvement of a point from the prior year quarter. Active results in personal insurance were impacted by elevated severity in both auto and home. As you'll hear from Michael, we're on the right track in addressing the environment issues.

Speaker 2

Our excellent together with our balance sheet enable us to grow adjusted book value per share by over the past year. After making important investments in our business, Turning excess capital to shareholders. During the quarter, we returned $725,000,000 of excess Thanks to excellent execution by our colleagues in the field and the strong franchise value we offer to our customers and distribution partners. We grew net written premiums by 11% this quarter to a record $9,000,000,000 with, as I mentioned, each of our 3 segments growing double digits. In Business Insurance, net written premiums grew by 10%.

Speaker 2

Renewal premium change was 10.3%. That's the 4th highest quarterly renewal premium change going back more than 15 years. Renewal premium change included renewal rate change of 4.9%. Both measures moved up from the preceding quarter. Retention remained very strong at 86%.

Speaker 2

We have a high quality book of business and keeping it as a priority. Also as we've shared previously, strong retention is a sign of a rational and stable pricing Underneath the headline numbers, execution in terms of rate retention at a segmented level was excellent. In Bond and Specialty Insurance, net written premiums increased by 13%, driven by excellent production in both our surety and management liability Surety net written premiums were up 24%. Management liability premiums were up 7%, driven by a renewal premium change of 8.8%, retention that increased to a very strong 88% and strong new business. In personal insurance, net written premiums increased by 12%.

Speaker 2

We know premium change was meaningfully higher both year over year and sequentially in auto and homeowners as we continue to execute to improve returns. You'll hear more shortly from Greg, Jeff and Michael about our segment results. Turning to investments, our high quality portfolio generated net investment income of $595,000,000 after tax for the quarter, Reflecting reliable results from our fixed income portfolio and another quarter of strong returns from our non fixed income portfolio. Speaking of investments, given the potential for a difficult economic environment to have, we've included on Page 19 of the webcast presentation a slide breaking down the composition of our investment portfolio. Consistent with our long time focus on risk adjusted returns, We're underweight compared to most in terms of risk assets as a percentage of shareholders' equity.

Speaker 2

Our investment philosophy has served us well over many years and through many different market cycles. It starts with asset allocation. More than 90% of our $80,000,000,000 portfolio is invested in fixed income securities. That sets us apart. Inside that, we also have relatively high allocation to municipal bonds, where the default rate has been meaningfully lower as compared to corporate bonds.

Speaker 2

Even within munis we're discriminating. We invested in only about 1,000 municipal issuers out of an estimated 80,000. Virtually all of our municipal bond holdings are rated AA- or higher. Our corporate bond portfolio was curated with the same level of discipline. Virtually all of it is investment grade and within that we are meaningful overweight AA and single A credits and meaningfully underweight BBB credits.

Speaker 2

During times of economic distress, credit quality is key. And in the sometimes foreseeable and sometimes unforeseeable lead up to those times,

Speaker 3

When spreads widen and volatility increases, the market doesn't allow for

Speaker 2

a graceful repositioning of a portfolio. So we stay true to the strategy that has served us well over decades. Our level of actual impairments over a long period of time has been remarkably low. In 20,082,009 when the Moody's default percentage reached 2% to 2.5%, our default rate never reached 1%. In the COVID charge turmoil of 2020, when the Moody's default rate hit 1%, our portfolio default rate was around 10 basis points.

Speaker 2

And given the credit quality of our portfolio, the fact that we hold the vast majority of fixed income investments to maturity, decreases in market value due to rising interest rates As the market is experiencing now, have little to no impact on how we run the business or how we view the strength of our capital position. In terms of our investments in alternative asset class, we don't reach for yield. Our private equity portfolio is well diversified across strategies, sectors and general partners. Our owned real estate is high quality and entirely unlevered, and we have little in the way of hedge funds and higher risk assets. Although we see potential short term headwinds from recent declines in the equity markets, we also see near term and potentially ongoing tailwinds from higher interest rates That will benefit our returns going forward.

Speaker 2

You'll hear from Dan shortly about how the recent rise in interest rates positively impacts our outlook for fixed income NII. Like everything we do, it all starts with our talent. We have a world class investment team that is responsible for executing on our investment philosophy. Those with decision making authority have worked with us and with each other for an average of around 20 years. That reinforces the long term perspective we bring to our investment portfolio.

Speaker 2

I'm always grateful for their excellent work, but particularly at times like this, I'm reminded of the wisdom of our approach. It has contributed to a long history of industry leading returns and industry low volatility. To sum things up, building on our excellent results in the first half of the year, we're confident about our outlook, benefiting from years of strategic investments as part of our performance transform call to action, Guided by our decades of experience successfully executing in a variety of macroeconomic conditions and supported by an outlook for improving fixed income returns, We remain well positioned to deliver industry leading returns and shareholder value over time. With that, I'm pleased to turn the call over to Dan.

Speaker 3

Thank you, Allen. Core income for the Q2 was $625,000,000 And core return on equity was 9.3%. These results were very strong, especially considering the high level of cat losses, which is typical seasonality for us in the Q2. While core income declined from the prior year quarter, Remember that the prior year quarter included a very benign level of cat losses and record returns from the non fixed income portfolio. Our second quarter results include $746,000,000 of pre tax catastrophe losses and while cats were higher year over year, They were not outsized relative to our modeled estimates for the Q2.

Speaker 3

On a year to date basis, we've accumulated $935,000,000 of qualifying losses toward the aggregate retention of $2,000,000,000 on our property aggregate catastrophe XOL treaty. Our after tax underlying underwriting gain of $444,000,000 was down slightly from the prior year quarter. We generated record levels of earned premium and reported an underlying combined ratio of 92.8%. Improvements in the underlying combined ratio in both Business Insurance and Bond and Specialty were more than offset by an increase in the underlying combined ratio in personal insurance. Greg, Jeff and Michael will provide more detail on each segment results in a few minutes.

Speaker 3

At the same time that we continue to make significant investments in strategic initiatives, the 2nd quarter expense ratio improved seventy basis points from last year to 29%, driven by the combination of our focus on productivity and efficiency and strong top line growth. We had been expecting the full year expense ratio to be around 29.5%, but now expect it to be more like 29% We had total net favorable development of $291,000,000 pretax in the 2nd quarter. In Business Insurance, Net favorable PYD of $202,000,000 was driven by better than expected loss experience in workers' comp across a number of accident years and favorable movement in CMP, partially offset by an increase in general liability reserves including for runoff operations. In Bond and Specialty, net favorable PYD of $73,000,000 was driven by better than expected results in Fidelity and Surety. Personal insurance had $16,000,000 of net favorable PYD with modest movement in both auto and home.

Speaker 3

After tax net investment income decreased by 13% from the prior year quarter to $595,000,000 We were pleased that returns in our non fixed income portfolio were strong, but as expected, they were less favorable than last year's record quarter. Fixed maturity NII was again higher than in the prior year quarter as the benefit of higher invested assets more than offset the impact of lower average yields during the quarter. With interest rates having moved higher during the Q2, we are again raising our outlook for fixed income NII, including earnings from short term securities to approximately $470,000,000 after tax in the 3rd quarter And then to $495,000,000 in the 4th quarter. New money rates as of June 30 are about 100 basis points higher than what is embedded in the portfolio. So NII should continue to improve as the portfolio gradually turns over and as the portfolio continues to grow.

Speaker 3

Recall that results for our private equities, real estate partnerships and hedge funds are generally reported to us on a 1 quarter lag. While not perfectly correlated, our non fixed income returns directionally follow the broader equity markets, which were down significantly during the Q2. Through the first half of the year, the S and P 500 was down 21%, with about 3 quarters of that decline occurring in Q2. Accordingly. We expect that to impact our non fixed income results next quarter.

Speaker 3

Turning to capital management, Operating cash flows for the quarter of $1,400,000,000 were again very strong. All our capital ratios were at or better than target levels and we ended the quarter with holding company liquidity of approximately $1,600,000,000 Interest rates increased And spreads continued to widen during the quarter. And as a result, our net unrealized investment loss increased from $1,400,000,000 the tax at March 31 to $3,800,000,000 after tax at June 30. As we've discussed in prior quarters, The changes in unrealized investment gains and losses generally do not impact how we manage our investment portfolio. We regularly hold fixed income investments to maturity.

Speaker 3

The quality of our fixed income portfolio remains, as Alan discussed, very high and changes in unrealized gains and losses have little impact our statutory surplus or regulatory capital requirements. Adjusted book value per share, which excludes net unrealized investment gains and losses It was $112.37 at quarter end, up 2.4% from year end and up 8.2% from a year ago. We returned $725,000,000 of capital to our shareholders this quarter, comprising share repurchases of $500,000,000 in dividends of $225,000,000 We have approximately $3,000,000,000 of capacity remaining under the most recent share repurchase authorization from our Board of Directors. It's also worth noting that in June, We early renewed our $1,000,000,000 credit facility for a 5 year term. While the size of the facility and the group of participating banks was unchanged, We reduced our annual cost of the facility primarily through lower undrawn pricing, while also improving other terms and conditions.

Speaker 3

In a time of rising borrowing costs and tightening credit terms, our financial strength, strong operating performance and consistent fiscal discipline Still enabled us to obtain very favorable terms. You can see all the details in our 10 Q. Similarly, during the Q2, we issued a new 4 year cat bond providing uninterrupted coverage upon the expiration of our prior cat bond. The new bond Long Point RE4 Limited increases the amount of coverage available to $575,000,000 The recently expired cat bond had provided $500,000,000 worth of coverage. Specific terms are shown on Page 20 of the webcast presentation and we're very pleased with the result.

Speaker 3

Here again, our disciplined underwriting Consistent outperformance in the property line enabled us to increase our coverage and attain a reasonable rate online at a time when some parts of the market are finding reinsurance capacity harder to come by.

Speaker 2

Also on Page 20 of

Speaker 3

the webcast presentation, you'll find a summary of our July 1 reinsurance renewals. The structure of our main cat reinsurance program is generally consistent with the expiring program. And while as expected, we did see some price increase, it was in line with the price increases we're obtaining on the direct property premiums we're writing. So there's no adverse impact on margins. It's also worth noting that we increased the coverage under our Northeast Property Treaty by $150,000,000 to $750,000,000 part of $850,000,000 above the same $2,250,000,000 attachment point.

Speaker 3

So to sum it up, we had an excellent quarter with double digit premium growth in all three segments, solid underwriting profitability And an improved outlook for fixed income NII, all of which bodes well for our future returns. And with that, I'll turn the call over to Greg for a discussion of Business Insurance.

Speaker 4

Thanks, Dan. Business Insurance continues to have a strong 2022 with another terrific quarter in terms of both financial results and execution in the marketplace. 2nd quarter segment income was $666,000,000 up about 4% from the prior year quarter, driven by higher net favorable prior year reserve development and higher underlying underwriting income. The quarter's very strong underlying combined ratio of 92.4% was about a point better than the Q2 of 2021, Driven by improvement in the expense ratio resulting from the combination of the leverage from higher earned premiums and the benefits of our strategic focus on productivity and efficiency. The underlying loss ratio was about flat to the prior year quarter, Reflecting the benefit of higher earned pricing as well as elevated property loss activity in the current quarter.

Speaker 4

Net written premiums were up in all domestic markets and lines of business reaching $4,400,000,000 For an increase of 10%. Premiums benefited from strong renewal premium change and retention, both of which were once again historically hot. Turning to domestic production for the quarter, renewal premium change of 10.3% was once again exceptionally strong. RTC includes renewal rate Change of 4.9%, which was up 0.5 point from the 1st quarter and exposure growth of almost 6%. Retention was very strong at 86%.

Speaker 4

New business premium was about $500,000,000 for the quarter. We're pleased with these production results and our strong execution in the marketplace. Given our high quality book As well as several years of segmented rate increases and improvements in terms of conditions, we're thrilled to continue to produce historically strong retention levels. The rate gains we achieved in the quarter reflect delivered execution given the significant improvements in profitability across the portfolio, while continuing to price for the persisting headwinds and uncertainty in the current environment. As always, we will continue to execute our granular pricing, careful management of deductibles, attachment points, limits, sub limits and exclusions to achieve profitable growth.

Speaker 4

As for the individual businesses, in select renewal premium change was a strong at over 9%, Our retention of 83% was up 3 points from the prior year quarter. New business was up 8% from the prior year quarter, Driven by the continued success of our BOP 2.0 product. In addition to contributing to growth, the new BOP product is also Contributing to improved margins in this business through industry leading segmentation. So overall for Select, we're pleased with the improvement in profitability levels as well as the continued momentum in new business growth. In middle market, renewal premium change remained very strong At over 10%, while retention remains historically high at 88%.

Speaker 4

Underneath the RPC of 10%, Renewal rate change of 4.8% was up a 0.5 point from the Q1, while exposure growth was nearly 6%. To sum up, Business Insurance had a terrific first half of the year. We continued to deliver strong results while investing in capabilities to enhance our data and analytics leadership, digitize the commercial transaction and develop sophisticated and relevant products to drive profitable growth for the future. With that, I'll turn the call over to Jeff. Thanks, Greg.

Speaker 5

Con and Specialty had a terrific quarter on both the top and bottom lines. Segment income was $228,000,000 Up 22% from the prior year quarter, driven by a higher level of net favorable prior year reserve development and higher underlying underwriting income. The underlying combined ratio was an excellent 82.2%, an improvement of 1.2 points for the prior year quarter. Turning to the top line, net written premiums grew a very strong 13% in the quarter to a record high with contributions from all our businesses. Domestic surety posted exceptional 24% growth in the quarter, Driven by larger average bond premiums.

Speaker 5

In domestic management liability,

Speaker 6

we are

Speaker 5

pleased that we drove a 2 point improvement in retention, While renewal premium change of 8.8% remains strong following 6 straight double digit quarters. We're also pleased that we increased new business 16% from the prior year quarter. So both top and bottom line results for Bond and were terrific this quarter, reflecting excellent execution across our business and the value of our market leading products and services to our customers and distribution partners. And now, I'll turn the call over to Michael.

Speaker 7

Thanks, Jeff, and good morning, everyone. For the Q2, Personal Insurance reported a combined ratio of 111%. While it's not unusual for us to generate an underwriting loss in Inflationary pressure that we and the industry have been experiencing for the past few quarters. In total, the combined ratio increased 11.5 points compared to the prior year quarter and included a higher underlying combined ratio, higher catastrophe losses and lower favorable prior year reserve development. The 5 point increase in the underlying combined ratio reflects elevated loss severity in both automobile and homeowners and other In comparison to a low level of automobile losses in the prior year quarter.

Speaker 7

Catastrophe losses were nearly 5 points higher than in the prior year quarter, But not out of line with our assumption for 2nd quarter catastrophes. Net written premiums for the quarter grew 12%, Driven by higher renewal premium changes in both domestic automobile and homeowners and other. In automobile, The 2nd quarter combined ratio was 104.3% and the underlying combined ratio was 101.8%, an increase of about 10 points relative to the prior year quarter. The increase reflects elevated vehicle replacement and repair costs. To a lesser extent, the increase is also a result of a comparison to a prior year quarter that still reflected lower loss lower claim frequency related to the pandemic.

Speaker 7

Our primary response to the environmental challenge of inflation is higher pricing. We are pleased with our actions to increase rates over the past few quarters and remain confident in our ability to achieve further increases. As we have indicated in past quarters, it will take some time for rate actions to fully earn into our results. In Homeowners and Other, the 2nd quarter combined ratio was 118% and included 29 points of catastrophes, primarily from severe wind and hail events across several regions in the U. S.

Speaker 7

The underlying combined ratio for the quarter was 90.3% comparable to the prior year quarter. We continue to experience loss severity related to a higher loss severity related to a combination of labor and material price increases, But that was largely offset by various items, including a comparison to a prior year quarter that included elevated non weather losses, as well as the current quarter benefits of earned pricing. Turning to quarterly production, we continue to make excellent progress in achieving pricing increases. For domestic automobile, renewal premium change was 6.3%, up a full 3 points from the Q1 of 2022. We continue to increase renewal premium changes and expect RPC to reach double digits by the 4th quarter.

Speaker 7

For domestic homeowners and other, renewal premium change increased about 1.5 from the Q1 to a record high of 13.5%. The increase in renewal premium change was from both higher insured values and increased rate. While our primary focus is on improving profitability, We're not distracted from continuing to invest in capabilities to sustain our success. For example, in the quarter, We introduced new artificial intelligence enabled aerial imagery to enhance our property underwriting and risk selection, while simplifying the quoting process for agents and customers. This is just one example of how we continue to advance our sophistication and risk expertise as part of our innovation agenda.

Speaker 7

With our focus on performing on both performing and transforming, we remain confident in our ability to improve profitability over time, while continuing to build the business for the future. Now, I'll turn the call back over to Abi.

Speaker 1

Thank you. And we are ready to open up for Q and A.

Operator

Your first question comes from Michael Phillips from Morgan Stanley. Please go ahead.

Speaker 5

Thank you. Good morning, everybody. I guess first question on auto for personal auto. It feels like your rate activity Has been a little bit later to take hold in peers and maybe still a little bit below loss trend. I guess wanted to see if you agree with that.

Speaker 5

And If so, kind of 2 part question to that. Just how do you view your profitability of the current book in auto? You're taking on some good new business there. So how's the profitability of the current book? I And then I guess just we've seen some actions from others in prior period development.

Speaker 5

And I guess just confidence that that's not going

Speaker 3

to be the case for you guys.

Speaker 7

Sure. So I'll take the rate activity question. This is Michael Klein and then Dan will probably talk about prior period development. So Michael, I think we've talked about rate pretty much every quarter for the last 3 or 4. As I said in my prepared remarks, we're pleased with our progress.

Speaker 7

There are certainly some peers who have reported bigger headline rate numbers than we have. Although when we look at the overall marketplace and compare Our rate filing activity and our rate levels, and our rate increase levels with the broader marketplace, We're largely in line with the overall industry, if not a little bit ahead of the industry average. Again, there's a couple of peers in particular that have talked about bigger head numbers than we have, but in aggregate, we continue to be very active on the rate filing front, continue to incorporate new data into our indications. And as I mentioned, our outlook is our We're confident in our ability to continue to increase pricing, to the point where we think RPC for personal auto will exceed double digits We're getting double digits in the Q4. So, we continue to drive to improve profitability and make progress.

Speaker 7

And in terms of the new business, The 3.18 this quarter is up about 6% from the prior year quarter. More of that increase is from RPC now than it was a quarter before. And as you look at the PIF growth, It is starting to decelerate responding to the rate we're putting into the marketplace. So, that's sort of the trajectory we're on. And again, the priority is to And I'll turn it over to Dan

Speaker 5

to talk about PYD.

Speaker 3

Hi, Mike. It's Dan. So on the PYD question, I guess I'd bring you back to You know, accident years 202021 when we were talking about seeing favorability, Largely frequency driven, but we are seeing favorability in personal auto, we are seeing favorability in commercial auto, We're seeing favorability in non COVID claims in the workers' comp line. And we said at the time that we were recognizing some of that favorability in our results, But that there was also uncertainty in the environment. And one of the things we've talked about was uncertainty around what the ultimate severity of some of those claims Mike B.

Speaker 3

And in PI, we talked specifically about the fact that claims were happening at higher speeds and we were seeing some more severe. And so we said pretty consistently in 2020 and in 2021 that we were being cautious in our reserving in order to make sure that we were allowing for Additional level of uncertainty that we felt was possible and so at least so far that the way things are playing out seems to bear that out.

Speaker 7

Yes. And Michael, it's Michael Klein again. I just want to add one other comment on the pricing conversation, which is We get a lot of conversation about the headline rate number that people are getting today. It's also important and we've talked about this in the past to look back at the history and our renewal Premium change in Personal Auto never went negative. And we didn't talk about that as much back then when some other Carriers had renewal premium change that was negative.

Speaker 7

So the starting point matters, I guess, is the point that I would add. Thanks for the question.

Speaker 5

Yes. Okay, absolutely. Yes, perfect. Thank you guys both for that. That's very helpful.

Speaker 5

2nd question, switching gears completely switching gears then on comp. Is there been any change in mix of the type of claims you've seen recently in comp either mix by permanent versus temporary or partial versus total, that kind of mix change that might in fact Impact the closure rates of your claims either faster or slower over the past year?

Speaker 4

Michael, this is Greg. We haven't seen any real material mix change. Of course, as we went through the pandemic, we had a certain mix of claims. And so as you normalize that, We look at our claim mix today to pre pandemic, there isn't any real material change.

Speaker 3

Okay. Thank you, guys.

Operator

Your next question comes from Alex Scott from Goldman Sachs. Please go ahead.

Speaker 8

Hi, good morning. I was hoping you could just comment on just the overall Certainly, we can look at your renewal rate changes and then we can think about loss costs, which I think have got to be getting impacted at least some by The CPI inflation that we're seeing. But there's obviously parts that aren't quantifiable For us and we'd just be interested in understanding some of those pieces and how you see it unfolding.

Speaker 2

Alex, it's Alan, let me start and then I'll turn it over to Greg. And let me just start with, we're starting from a pretty good place. The underlying loss ratio and the overall underlying Combined BI is starting at a very good place. And we don't give outlook on those measures. But let me just make A broad comment, which is, if you look at where our overall pricing is today, we would say all other things being equal, it's ahead of loss And so as that turns in, we would expect some improvement from there.

Speaker 2

Let me just caveat that with all things are never the same. And so this quarter, for example, we're calling out some elevated level of property loss activity and it was just a couple of quarters ago when we were calling out favorable property loss activity. So that kind of stuff is always going to be a little episodic. But when we look at the factors that we would consider to be Run rate for lack of a better word, we look at where pricing is and where we think loss trend is, we think the outlook again from a pretty good place is positive.

Speaker 8

And for my follow-up question, I think you mentioned higher invest Sorry, higher insured values when you're talking about the personal lines business. But I'd just be interested on the Business insurance side of things, the growth coming in pretty nicely there as well. We can see the exposure units going up. I mean, how impactful or sort of the audits around the insured values for the growth and how much do you expect that to be helping the top line here?

Speaker 4

Yes. Alex, this is Greg. Yes, clearly, our underwriters are looking at terms and conditions and insured values in this environment and Constantly trying to get the right insurance to value on the exposure to the right on both new business and renewal. And so that's been Active labor very similar to the personal insurance side. That's more on the transactional side.

Speaker 4

And on the flow side of Select, We do have an inflationary protection guard that we're actively managing to make sure that that keeps up with the inflation environment. So Very much an active management lever for us on the business insurance side.

Speaker 8

Got it. Thank you.

Operator

Your next question comes from Greg Peters from Raymond James. Please go ahead.

Speaker 5

Yes, good morning.

Speaker 9

The first question I had is around the market seems to be projecting or anticipating a recession either later this year or next. And I was wondering if you could talk about How you might think Business Insurance and Domestic Bond and Specialty might perform and where the areas of pressure might be if there is indeed a session. And then related to that, I'm just curious as you sort of strategize how

Speaker 2

customers who serve our distribution partners, we take care of our communities, we take care of our employees. And so from that perspective, it's business as usual for us. Now we ensure the output of the economy. So we'd expect some impact to the top line and that's going to impact everybody. But we're pretty well positioned.

Speaker 2

The work we've done to improve productivity and efficiency positions us well. And we've got the resources and financial strength to continue to make investments in our business without interruption. In terms of credit sensitivity, as I shared in my prepared remarks, the investment portfolio is very high quality, high credit quality as is our surety business. So, I guess the only other point I would make in a recession, Again, you'd expect some maybe pressure on the top line, but if history is any guide, at least in the commercial businesses, Maybe you get some relief on loss trend. So we run the business for the long term.

Speaker 2

We say that all time. So there's really not a lot we need to do differently. And you can just look and see how we've performed through various Economic cycles over the years, including recession and financial crises, etcetera, we think we're very well positioned and we'll do just fine.

Speaker 9

Got it. Well, Dan, in your comments regarding investment income, You talked about the non fixed income piece and you mentioned the fact that the market was down, the S and P is down, what, 21% year to date. Is it conceivable that the actual marks in this area of your portfolio might turn negative in the 3rd Q4 Considering the dramatic performance of the market or I guess in a broader sense versus saying it's just going to be worse, can you Give us some sort of context of what you think it might look like in the second half of this year?

Speaker 3

Yes, Brooke. I think It's very hard to predict and we've got a portfolio that is individually underwritten. And so that's why we say It's not going to be perfectly correlated, but directionally, if you see weakness in the equity markets, we'd expect to see at least some slowdown in the level of strength. We have, although rarely seen negative returns in the alternative portfolio in times of Extreme disruption like we did in the 1st or Q2 of 2020 at the onset of COVID. But over a pretty short period of time when the markets came back, We got all that back and then some.

Speaker 3

So we're not really in a position to give a forecast of whether we expect alternative NII to be Less robust than it has or how low it might go. But again, we're doing this for the long term. And if you look at our results Over a long term, even in really significant downturns for the broader markets, we've done probably better than most.

Operator

Your next question comes from Elyse Greenspan from Wells Fargo. Please go ahead.

Speaker 1

Hi, thanks. My first question, I'm looking to get color on the BI margin you guys called out higher earned pricing. You also called out elevated property losses. Could I get the impact of both of those on the current quarter?

Speaker 3

Yes, Elyse, it's Dan. So directionally without going Down to a very fine level of reconciliation. We've been talking about in recent quarters the benefit of earned pricing being somewhere around a point. That's not going to change all that quickly. It's as written premium as written Price over the last few quarters came down and you'd expect the earned basis to come down, but that takes time to come down.

Speaker 3

So that's still sort of the ballpark. And with the Margins relatively stable from a year ago. That would sort of imply that the property piece going the other way relative to what we expected was about a point.

Speaker 1

Okay. Thanks. And then my second question, you guys had talked about higher inflation on last Did you guys see any movements in your loss trend assumptions in the second quarter?

Speaker 2

No, Elyse, we didn't. We I'll say 2 things. 1, the loss activity you saw in the quarter was generally consistent with that. But 2, Loss trends, I mean, we evaluate over a long period of time. So it's not typically doesn't typically gyrate around in a particular quarter.

Speaker 2

But I think to be responsive to your question, the loss activity we saw was consistent with what we expected.

Speaker 1

Okay. Thank you.

Operator

Your next question comes from Ryan Tunis from Autonomous. Please go ahead.

Speaker 10

Hey, thanks. Good morning. Just in BI, how should we interpret the Acceleration of written rate from 4.3 to 4.9.

Speaker 4

Hey, Ryan. Good morning. It's Greg. Yes. Look, I'll give you a little bit of color from the prior quarter.

Speaker 4

It was broadly based across many lines led by auto property and our primary GL And our underwriters look at every account that come up for the renewal in that quarter And they're focused on making sure that they've got the right price to risk terms and conditions just to get the right rate adequacy. So in terms of On one hand, we feel great about that increase in pricing and returns are in a much better place based on The industry and our pricing over the past few years, but those headwinds that we've talked about inflation and weather, etcetera, are still out there. So It's a headline number in an aggregate level. Our underwriters are going to continue to be focused on making sure that the accounts that come up renewal have the rate adequacy on it. And hopefully that gives you a little bit of color for the quarter.

Speaker 10

Thank you. And then for Michael, Just curious, from a frequency perspective, what are you observing, I guess? It's the summer, gas prices are lower. There's been some discussion Not impacting frequency trends, but just curious sort of like how are you thinking about frequency? What are you seeing right now?

Speaker 7

Sure, Ryan. Thanks for the question. I would say 2 things. 1, specific to your question on gas prices, I think we talked about this a little bit last quarter. We don't see huge sensitivity in our miles driven data To gas prices, we actually think employment has a bigger impact on miles driven than gas prices do.

Speaker 7

So really the The price upswing we saw 2, 3 months ago and the slight relief we've seen over the last month or so about this quarter. 1, Q2 of last year still showed favorable frequency because driving levels were still depressed. And so The return towards pre pandemic normal is a bad guy quarter over or year over year. But in terms of Driving behavior and claim frequency, we would say it remains in that space of approaching pre pandemic normal levels.

Operator

Your next question comes from Meyer Shields from KBW. Please go ahead.

Speaker 11

Thanks. I guess first question overall, I was hoping you could take us through how you're thinking about medical inflation potentially lagging The really high overall inflation that we've seen broadly and how that impacts loss trends election.

Speaker 2

Yes. Maher, good morning. A couple of comments on medical inflation. So given that it impacts long term lines like workers' comp and GEO, you can imagine, 1, we watch it very closely and 2, as we've shared before, we take a very cautious approach to preserving those long term lines. Having said that, while medical inflation certainly isn't immune from the broader inflationary environment, the recent trends on the whole continue to be, Yes, I'd say relatively benign.

Speaker 2

The other thing is you got to make a distinction between medical inflation and the types of inflation that impact loss So workers' comp and GL, for example, are driven by a subset of medical costs. We're treating workplace injuries, we're treating accidents, We're not treating chronic diseases. And those components of medical inflation that impact workers' comp and GL Are increasing at lower than the headline medical CPI. Also in terms of workers' comp, for example, we've got schedules and other medical management practices that mitigate the types of inflation that could impact those loss costs. So There's a little bit of a narrative on medical inflation.

Speaker 2

Hopefully, that's responsible.

Speaker 11

No, that is very helpful. And then a quick question for Michael. Within specifically on the home side, other than actual rate changes, How do average premiums per policy respond to rising replacement costs?

Speaker 7

Yes, Meyer. So In the home, really RPC is a combination, right, of rate and those insured values. And So in terms of how they respond, that renewal premium change number that we share with you is a blend of the rate change we're getting on renewals And the impact of increased values. And I guess just one step deeper into the process, we evaluate replacement cost data on a regular basis and typically update our annual inflation our annual It's a combination of increased rate and increased limit.

Speaker 11

Okay. So that sounds like it's broadly margin neutral if I'm understanding it correctly.

Speaker 7

What I would say is both the rate and the increased limit are responsive To the inflation that we're seeing.

Speaker 11

Okay, got it. Thank you so much.

Operator

Your next question comes from Brian Meredith from UBS. Please go ahead.

Speaker 3

Yes, thanks. Just first one quick clarification, Dan. On the business insurance kind of non cat weather losses in the quarter, you kind of said it about a point Better than last quarter. I think last Q2, you said it was 150 basis points below trend. Would that imply that This quarter was maybe 50 basis points below typical second quarter.

Speaker 3

No, Brian. If we think about The non cat property losses that are in underlying last year, we said they as you point out last year, we said they were about 0.5 better than what we would have expected in the Q2. This year what we actually You said there's about a point worse than what we would have expected. So there was actually a bigger swing in the underlying property losses, I think north of 2 points and then there's as there are frequently in other quarters, a number of other things, None of which were individually big, think mix, think segmentation, that actually benefited the loss ratio in the quarter And that got us back down to the neutral number. Got you.

Speaker 3

That makes sense. Thank you. And then just one other just quick one. With this compensation insurance, Continue to see a nice improvement in premium growth there. Is that all just exposure growth that you're seeing at this point?

Speaker 4

Yes, Brian, it's Greg. Yes, for the most part, that is absolutely some of the strong exposure growth. You can certainly relate to The increases in payrolls across the economy. So that's one of the key drivers of that in that line.

Speaker 12

Terrific. Thank you.

Operator

Your next question comes from Josh Shanker from Bank of America. Please go ahead.

Speaker 6

Yes, thank you. I was looking at the 10 ks and you guys have duly warned us about the variable investment income in the back half 2020 2. Obviously, the markets were not so strong in the Q1 this year. I would have thought that the 2Q result Would have been weaker. And when I look at you saying, hey, the back half of the year, be careful, is there more than a 3 month lag when we think about these things?

Speaker 6

Do we have any reason to think that 4Q should be particularly weak at this point in time?

Speaker 3

No, Josh, it's Dan. I don't think there's any change to our sort of historical commentary. We say generally things are on about a 1 quarter lag. 2nd quarter was pretty strong from an alternatives if you consider it in the context of the broader market. But again, We're not necessarily going to follow that in lockstep.

Speaker 3

We've got individual investments within the quarter. Real estate did pretty well. We had some energy holdings that did pretty well. We had some Transportation holdings that did pretty well. So it's going to be a function of what's actually inside of our portfolio and that's really what you're seeing as opposed to any change in the live pattern.

Speaker 6

All right. And then the renewal premium change is obviously a lagging indicator of what you're doing on rates. When you look at the I guess for Michael, when you look at the auto book or maybe even auto and the home book And you know what kind of rates you are getting. When do you hope that you are getting rates in access or at least matching The loss trend, and I guess, when do you think that a renewal rate trend will sort of be matching that on the Net premium airline.

Speaker 3

Yes. Great question, Josh, and

Speaker 7

a really hard one to answer in this environment. I mean, I think There is one conversation we could have around what those numbers are relative to a relatively long term view of trend. Unfortunately, the environment that we're in and you can pick your statistic. I mean, it's really A pretty unprecedented environment in terms of loss cost inflation in the personal lines business. You can look at Body Works CPI, I I think it's the highest it's been since 1980 and low double digits.

Speaker 7

You can look at shingles prices, lumber prices. The Manheim used vehicle index, right, was up 30% plus last year and it stayed there. So it's really hard to put a point on when rate will exceed loss trend until we fully understand how long this elevated And so from that standpoint, that's why our focus really isn't on picking that point. Our focus is on Continuing to incorporate the latest data into our pricing and underwriting processes and continuing to raise rate As we see that evidence of further need. To your point and it's a good one, the 6.3 RPC as an example That we reported in auto is the written impact of the rate we've taken essentially over the last 3 or 4 quarters as it hits renewals.

Speaker 7

And so one important point to make is, even if we didn't file for any additional rate, which we are, That number would rise next quarter because we haven't yet seen the full written impact of the rate that we've already gotten filed and approved. But again, importantly, We've got that rate already in the pipeline that will drive that number higher and we are continuing to seek additional increases, which will continue to drive that number higher and again Drive it into the double digits by the Q4 of this year, speaking specifically to auto.

Speaker 2

Thank you for the full time answers.

Operator

Your next question comes from Tracy Banghi Vicky from Barclays. Please go ahead.

Speaker 13

Good morning. I'm just trying to reconcile your curating underlying loss ratios in both BI and PI on a sequential basis in your premium growth achievement. I mean, is the idea that you're happy with your risk adjusted returns, so you don't feel like you need to withdraw underwriting capacity just yet? I guess I'm just trying to figure out if you're trying to be more discerning where you're growing from here, even if it's just pockets of your business.

Speaker 3

On a sequential basis and part of that is what you see in the Q2 in particular because whether it's cat losses For underlying property, we expect more activity in the Q2 than the rest of the quarters of the year. To go back to the comments that Alan was making and that Greg made, if we look at where the underlying combined ratios are and the returns are Coming out of the 2021 in which we had north of the 13.5% core ROE in the first half of the year this year, that's 12.4% through the 1st 6 months of the year. We feel like the business as a whole is in a pretty good place. We've got a balanced Portfolio, some parts of the portfolio are going to be stronger than others at certain time, but we're managing the business for the long term. And we're not thinking about withdrawing capacity at this point.

Speaker 3

We've got plenty of capital. I think there's plenty of good business in the marketplace, right, that's going to Service well in the long

Speaker 13

term. Okay. Could you maybe unpack your favorable prior development in BI, Specifically within CMP, was that liability or non liability? And the reason I'm asking is because you experienced unfavorable development in GL. And I noticed the releases from CMP came from recent accident years, which would make more sense for ShoreTel line.

Speaker 3

Yes. It's not a big number, Tracy. I'm just not going to break it down any further than that.

Speaker 1

Okay. Okay, perfect.

Operator

Your next question comes from David Maltmeid from Evercore. Please go ahead.

Speaker 12

Hi, thanks. Good morning. Just a question for Michael on Personal Auto. Could you talk a little bit about How you're handling closing claims quickly and just claims resolutions. I would think that your book has more preferred business and newer cars potential issue, but maybe you could just talk about how you're approaching closing claims in a timely fashion on the auto book?

Speaker 7

Sure, David. So I would say, yes, we're on top of it. Our claim team is top notch. They're terrifically talented and capable and we've got great discipline and process inside the claim organization. They're really just terrific partners In support of the business.

Speaker 7

That said, we're not immune from the environmental pressures that you read about and you've seen and heard others talk about. So while We are on top of things. And while the way you described our portfolio makes sense, it is taking longer to get parts, it is Taking longer to get a time slot in a body shop that is putting pressure on the length of time it takes to make repairs that is putting pressure Average rental days for non drivable repairs. We're doing a lot and really all we can to work with customers to help manage that. One example is being in dialogue with the customer and ensuring, for example, that if their vehicle is drivable That they wait to take it to the shop until we end they have verified the parts and the labor are available.

Speaker 7

So doing a lot of things to try to manage that, But the length of time to repair on average is extending. And it's really that's one element of the process. Salvage and subrogation takes longer these days. For total vehicle availability remains a challenge. I mean, we're faced with all those challenges, But I think our claim organization is doing a terrific job of managing and navigating those.

Speaker 12

Got it. Thanks. And then just a question for Dan on I think you had mentioned that the expense ratio getting down to 29 For the full year, a little bit ahead of schedule. Should we be thinking about a lower expense ratio than 29% as we Think about 23% or 24% or are we do you feel like 29% is a good level to operate at going forward?

Speaker 5

Yes, David, we're not going

Speaker 3

to give 23 or 24 outlook here. I'd just say, a couple of years ago, we were talking about being comfortable with the 30 and then a quarter or 2 ago, we were talking about being more comfortable with the 29.5. We're not really setting a target expense ratio. We're managing the business as a whole to overall combined ratio and returns. We're making all the investments that we want to make.

Speaker 3

What we find is that we've been able to do that inside the still improving expense ratio. I think last quarter we said we might get down to 29 sometime in the next year or 2. Another quarter of success, it looks like we'll probably be there this year. Not really inclined to give an outlook beyond that.

Speaker 12

Okay, fair enough. Thank you.

Operator

And we have time for just one more question coming from Yaron Kinar from Jefferies. Please go ahead.

Speaker 14

Good morning and thank you for still sneaking me in here. I guess first question for Michael around the Loss trends in personal auto. I heard you talk a lot about physical damage. Are you also seeing a bodily injury a component there because it's something that we've certainly heard from a lot of the other auto insurers as of late. Maybe you could quantify or qualify that Yes.

Speaker 7

Yaron, thanks for the question and I'll qualify it probably and not quantify it. But similar to the comment I made last We haven't spiked out bodily injury loss trend as a driver In the sort of year over year comparisons and relative to expectation, not because it hasn't been elevated and not because we haven't seen Elevated bodily injury loss trend. But and in particular, we've seen elevated inflation in bodily injury. There's been a little bit of favorability in bodily injury frequency offsetting some of that severity and we had a pretty healthy assumption Around what the bodily injury loss trend was going to be. And so it just hasn't jumped out as a delta relative to our expectation.

Speaker 7

But that doesn't mean we don't see pressure. It doesn't mean we're not observing it. It just means it's not a significant difference from what we had anticipated.

Speaker 14

Got it. And then this is probably broader question, maybe for Greg or for Alan. You guys are essentially the insurer of the U. S. Economy, if you will.

Speaker 14

And with all this talk about Potential recession, fears of recession. Is there any indicator that you're seeing in your conversations with clients today that would lead you to see that actually materializing. And if so, are there specific sectors or industries that you're seeing maybe pressure emerging in.

Speaker 2

Yaron, I'd say not yet. The business underlying fundamentals we're from our customers are strong. I think the economic the macroeconomic data you see confirms that As the company continues to increase interest rates in an effort to bring down demand, I think we're all reading those key leads and imagining it's coming, But we're not seeing it in our data, not any significant degree.

Speaker 14

Okay. Thank you.

Speaker 2

Thank you.

Operator

Thank you. I will turn the call back over to Abby for closing remarks.

Speaker 1

Thank you very much. We appreciate everyone joining us today. And as always, if you have any follow-up, please feel free to reach out directly to Investor Relations. Have a good day. Thanks.

Operator

This concludes today's conference call. You may now disconnect.

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Earnings Conference Call
Travelers Companies Q2 2022
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