Best Buy Co., Inc. (NYSE: BBY) is a leading retailer specializing in consumer electronics, appliances and technology products. The company operates a network of big-box stores and an e-commerce platform that offers a broad assortment of computers, mobile phones, televisions, home appliances, audio equipment and related accessories. Through its online and brick-and-mortar channels, Best Buy caters to individual consumers, small businesses and educational institutions, providing the latest products from major technology brands.
In addition to product sales, Best Buy delivers a range of services designed to enhance the customer experience and drive loyalty. Its Geek Squad division offers technical support, installation, repair and upgrade services for electronics and home theaters. The company also provides in-home and remote consultation services, as well as extended protection plans, trade-in programs and recycling initiatives to support sustainable technology use.
Best Buy has established a significant presence in the United States and Canada, with hundreds of stores across both countries and fulfillment centers that support its omnichannel strategy. The company continues to invest in digital capabilities, leveraging data analytics and customer insights to personalize offerings, optimize inventory management and streamline delivery options.
Founded in 1966 by Richard Schulze and initially known as Sound of Music, the retailer adopted the Best Buy name in 1983 as it shifted its focus to value-priced consumer electronics. Headquartered in Richfield, Minnesota, the company is led by President and Chief Executive Officer Corie Barry, who has overseen efforts to modernize operations, expand service offerings and strengthen digital engagement since her appointment in 2019.
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