ServiceTitan, Inc. (NASDAQ: TTAN) is a leading provider of cloud-based software solutions designed to help professional trades and home service companies streamline their operations. The company’s platform offers an end-to-end system that integrates customer relationship management (CRM), scheduling, dispatch, invoicing, and reporting in a single application. By automating key workflows, ServiceTitan enables businesses such as plumbing, HVAC, electrical, and roofing contractors to enhance efficiency, improve customer communication, and drive revenue growth.
At the core of ServiceTitan’s offering is a suite of mobile and desktop tools that facilitate real-time job management, GPS tracking of technicians, and digital payment processing. The platform’s advanced analytics and business intelligence modules provide actionable insights into performance metrics, helping service providers optimize route planning, monitor service quality, and refine pricing strategies. Additional features include marketing automation and integration with third-party accounting software, making it a comprehensive solution for back-office and field operations alike.
Founded in 2012 by Ariel Diaz, Vahe Kuzoyan and Itamar Zur, ServiceTitan is headquartered in Glendale, California. The company was built on the premise that home service providers are underserved by legacy software, and it has experienced rapid adoption across the industry since its inception. ServiceTitan went public in 2021 and continues to innovate by incorporating machine learning and AI-driven recommendations to further enhance productivity for its customers. Under the leadership of CEO Todd Saks, the company has focused on expanding its product roadmap to address evolving market needs.
ServiceTitan serves a diverse customer base across North America and has recently extended its footprint into markets such as the United Kingdom and Australia. Through a robust partner ecosystem of equipment manufacturers, distributors and trade associations, the company supports thousands of contractors in their digital transformation journey. As more home service businesses seek to modernize, ServiceTitan’s scalable technology platform is positioned to play a pivotal role in shaping the future of field service management.
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