Spok Inc. (NASDAQ:SPOK) specializes in critical communication solutions that enable secure and reliable information exchange in healthcare, government and enterprise environments. The company’s core offerings include alerting and on-call scheduling, secure messaging, incident and event management, and advanced call center integration. These solutions are designed to streamline workflows, reduce response times, and enhance operational efficiency by ensuring the right information reaches the right person at the right time.
Spok’s product portfolio encompasses both on-premises systems and cloud-based services, allowing organizations to choose deployment models that best suit their security and scalability needs. The company’s flagship Spok Care Connect platform integrates with electronic health record (EHR) systems to deliver patient-centric notifications, automate escalations and improve care-team coordination. Additional offerings, such as Spok Mobile and Spok Go, extend secure communication to smartphones and tablets, supporting real-time collaboration across dispersed teams.
Founded in 1984 as American Messaging Services, Spok pursued its initial growth through nationwide paging networks before migrating to digital and mobile communications solutions. The company went public in 2010 under the ticker SPOK, marking its transition to a software-centric business model. Over the years, Spok has enhanced its capabilities through strategic partnerships and select acquisitions aimed at broadening its clinical communication footprint and bolstering interoperability with leading healthcare IT systems.
Headquartered in Springfield, Virginia, Spok serves more than 2,700 customers across North America, Europe and Asia-Pacific, including major health systems, academic medical centers, public safety agencies and Fortune 500 corporations. Under the leadership of CEO Albert R. Glaser and an executive team with deep experience in healthcare IT and enterprise software, Spok continues to invest in innovation and global expansion. The company maintains regional offices and data centers to support customers’ requirements for low-latency performance and compliance with industry standards such as HIPAA and GDPR.
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