dotdigital Group plc is a United Kingdom-based marketing technology company that provides cloud-based customer engagement and marketing automation software. Its principal product, the dotdigital Engagement Cloud, helps businesses collect and manage customer data, create audience segments, and deliver personalized communications across digital channels.
The platform supports services including email marketing, SMS and mobile messaging, push notifications, web personalization, marketing automation, customer data management, and analytics. dotdigital’s software is designed to help organizations automate customer journeys, improve engagement, and coordinate communications across channels. The company serves customers in sectors such as retail, financial services, media, education, and technology.
Founded in 1999 as dotMailer, the business adopted the dotdigital name as it expanded from email marketing into a broader customer engagement platform. The company is headquartered in London and serves organizations internationally, with operations and customers across the United Kingdom, North America, Europe, Asia-Pacific, and other markets. Milan Patel serves as chief executive officer.
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