Enghouse Systems Ltd is a Canadian software company that specializes in the development, marketing and support of enterprise software solutions for telecommunications, customer interaction and video conferencing. Founded in 1984 and headquartered in Markham, Ontario, the company has grown through a combination of organic product development and strategic acquisitions to serve a wide array of industries, from contact centers and service providers to transportation and public safety organizations.
The company’s core offerings include contact center and unified communications software, network management and provisioning tools, video collaboration platforms, and workforce optimization solutions. Enghouse’s product suites are designed to integrate with existing IT and telecom infrastructure, enabling organizations to streamline customer interactions, improve operational efficiency and enhance collaboration among distributed teams.
Enghouse maintains a global footprint, with offices and support centers in North America, Europe, the Middle East, Africa and the Asia-Pacific region. This international presence allows the company to cater to regional market requirements and regulatory environments, while providing localized services and customer support. Its distribution network includes both direct sales teams and a network of channel partners and resellers.
Leadership at Enghouse is headed by Chairman and Chief Executive Officer Iain Klugman, who has guided the company’s expansion strategy and led numerous acquisitions aimed at broadening its product portfolio. Under his direction, Enghouse has consistently focused on delivering scalable, software-based solutions that address evolving customer demands in digital communications and network management.
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