FirstCash (NASDAQ:FCFS), Inc. is a leading operator of pawn stores and provider of consumer financial services in the United States and Latin America. The company offers collateral-based loans, retail sales of merchandise, and digital lending products. Through its network of more than 2,600 locations, FirstCash extends short-term, same-day pawn and non-pawn loans secured by consumer assets such as electronics, jewelry, power tools and musical instruments. In addition to in-store transactions, the company operates an e-commerce platform that enables customers to buy and sell pre-owned goods online.
Founded in 1983 and headquartered in Fort Worth, Texas, FirstCash has grown organically and through strategic acquisitions to become one of the largest global pawn operators. A pivotal moment in the company’s history came in 2016 with the merger of First Cash Financial Services and Cash America International, a union that broadened FirstCash’s geographic footprint and diversified its service offerings. Today, the company serves communities in more than 20 U.S. states and seven Latin American countries, including Mexico, Guatemala and Costa Rica.
FirstCash’s business model combines traditional pawnbroking with merchandise retail and consumer finance solutions. Customers who choose pawn loans pledge an item as collateral and can reclaim it upon repayment of principal plus fees. For those seeking to unlock longer-term value, FirstCash purchases merchandise outright for resale at competitive prices. The company’s retail inventory spans categories such as consumer electronics, designer jewelry, household appliances and musical instruments.
Under the leadership of President and Chief Executive Officer James Shadis, FirstCash continues to invest in technology, compliance and customer service enhancements. Its senior management team focuses on optimizing store operations, expanding digital channels and maintaining strict risk management and regulatory standards. This integrated approach aims to balance community-oriented financial access with disciplined growth across diverse markets.
