NASDAQ:CREX Creative Realities Q2 2024 Earnings Report $2.43 +0.40 (+19.70%) Closing price 05/21/2025 04:00 PM EasternExtended Trading$2.42 -0.02 (-0.62%) As of 05/21/2025 07:34 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast Creative Realities EPS ResultsActual EPS-$0.06Consensus EPS -$0.06Beat/MissMet ExpectationsOne Year Ago EPS-$0.19Creative Realities Revenue ResultsActual Revenue$13.12 millionExpected Revenue$12.90 millionBeat/MissBeat by +$220.00 thousandYoY Revenue GrowthN/ACreative Realities Announcement DetailsQuarterQ2 2024Date8/14/2024TimeBefore Market OpensConference Call DateWednesday, August 14, 2024Conference Call Time9:00AM ETConference Call ResourcesConference Call AudioConference Call TranscriptPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfilePowered by Creative Realities Q2 2024 Earnings Call TranscriptProvided by QuartrAugust 14, 2024 ShareLink copied to clipboard.There are 8 speakers on the call. Operator00:00:00Good morning. At this time, I'd like to welcome everyone to the Creative Realities 20 24 Second Quarter Earnings Conference Call. This call will be recorded and a copy will be available on the company's website atcri.com following the completion of the call. The company's prepared remarks summarizes the interim results of the Q1 along with additional industry and company updates. Joining me on the call today is Rick Mills, CEO and Will Logan, CFO. Operator00:00:23Mr. Logan, you may begin. Speaker 100:00:29Thank you, and good morning, everyone. Welcome to our earnings call for the Q2 ended June 30, 2024. I would like to take this opportunity to remind you that our remarks today will include forward looking statements. The words anticipates, will, believes, expects, intends, plans, estimates, or the negative versions of such words or expressions as they relate to us or our management are intended to identify forward looking statements. Actual results may differ materially from those contemplated by these forward looking statements. Speaker 100:01:02Factors that could cause these results to differ materially are set forth in our Form 10 Q filed with the SEC this morning, August 14, 2024, and in our annual report on Form 10 ks filed with the SEC. Any forward looking statements that we make on this call are based on assumptions as of today, and we undertake no obligation to update these statements as a result of new information or future events. During this call, we will present both GAAP and non GAAP financial measures. A reconciliation of GAAP to non GAAP measures is included in our public filings and in our earnings release issued this morning. We believe the use of certain non GAAP measures, such as adjusted EBITDA and several other important KPIs represent meaningful ways to track our performance. Speaker 100:01:43It is now my pleasure to introduce Rick Mills, CEO of Creative Realities. Speaker 200:01:49Thanks, Will, and good morning, everybody. Thank you for joining this earnings call. Once again, we posted record quarterly results. In fact, this is the 4th consecutive quarter for which we have posted record quarterly revenues. Midway through fiscal 2024, we continue on a path towards our best year ever. Speaker 200:02:15With that said, I'm pleased to report the following results for the quarter. Record 2nd quarter revenue of $13,100,000 up 43% from $9,200,000 in the prior year. Record2ndquartergrossprofitof6,800,000 up from $4,300,000 in 2020 3 record 2nd quarter adjusted EBITDA of approximately $1,500,000 against 0 point $3,000,000 last year. And finally, annual recurring revenue or ARR at an annual run rate of $18,000,000 We continue to make significant progress through the 1st two quarters of fiscal 2024 with strong revenue growth and improving margins. Most importantly, the rest of the year also remains encouraging with an active pipeline of opportunities being pursued to continue our growth. Speaker 200:03:26We're on track to deliver record results for the full year. Our Q2 revenue growth was up significantly over 2023 levels and also increased sequentially over the Q1. While revenue can be lumpy at times quarter to quarter as a result of deployment timing, the long term future remains bright for fiscal 2024 and beyond. Demand remains strong across all parts of the business, and our drive through solutions, our Sports and Entertainment segments. Also, our consolidated gross margin rose to 51.8% versus 46.7% in the fiscal 2023 Q2. Speaker 200:04:31This largely reflects improved economies of scale and a stable pricing environment. We believe this enhanced margin trend will continue for the remainder of fiscal 2024. As I previously stated at the end of dollars on an annual run rate basis. And we remain on track to exit the current year with ARR of approximately $20,000,000 As we have stated in the past, we consider this a key metric as it provides visibility into our growth and profitability going forward as well as underscoring the trust our customers place in the company's superior solutions. I want to take a brief moment to discuss our debt refinancing, which we completed at the end of May. Speaker 200:05:42We have secured a conventional $22,100,000 senior revolving credit facility with the potential for an additional $5,000,000 accordion. Utilizing this credit facility, we paid off 13 point $6,000,000 of prior indebtedness that was scheduled to mature in February of 2025. This is a significant achievement for the company. By shifting our debt from short term to long term in nature, we improved our working capital, bolstered our excess to strategic capital, while adding increased financial flexibility as well as the potential for reduced cash interest expense going forward. Working in tandem with our disciplined approach to delever the company over this past year, we now have capacity to accelerate the pursuit of strategic alternatives and growth initiatives with a more favorable capital structure. Speaker 200:07:00Once again, we'd like to thank our prior creditor, Slipstream Communications and its parent company, Pegasus Capital Advisors for supporting our vision as lender and continuing as a shareholder to build a leading digital signage and digital media platform. I'll now turn it over to Will to share some additional comments on our financials. Will, back to you. Speaker 100:07:31Thank you, Rick. An overview of our financial results for the Q2 of 2024 was provided in our earnings release and Form 10 Q filed this morning, which included 2024, the statement of operations and the statement of cash flows for the 3 6 months ended June 30, 2024, and a detailed reconciliation of net income to EBITDA and adjusted EBITDA for the quarter ended June 30, 2024 and the preceding 4 quarters. I'm pleased with our progress halfway through fiscal 2024, particularly having completed our refinancing. As Rick mentioned, the senior revolving credit facility enhances financial flexibility and supports our growth trajectory. We remain committed to finishing the year with record results, while continuing to evaluate our capital structure and strategic priorities. Speaker 100:08:18Now a couple of additional points of context related to our balance sheet. Cash. As of June 30, 2024, the company had cash on hand of approximately $4,100,000 versus $2,900,000 at the end of 2023, even as we reduced our overall indebtedness by approximately $1,300,000 since the start of the year. Moving forward, our consolidated balance sheet will reflect minimal cash on hand as the company has set up a sweep instrument to apply cash against the revolving debt facility to further manage our interest expense. For debt, our growth and net debt stood at approximately $13,800,000 $9,800,000 respectively at the end of the Q2 as compared to $15,100,000 $12,200,000 respectively at the start of 2024. Speaker 100:09:02On a trailing 12 month basis, utilizing adjusted EBITDA, the leverage ratio on gross and net basis were 2.25 and 1.58 respectively as of June 30, 2024 versus 2.97 and 2.40 at the beginning of the year. While our leverage ratio can change quarter to quarter in line with working capital needs and cash flow generation, we believe the overall trends will continue to move in the right direction and we remain dedicated to managing our debt as we continue to evaluate and migrate to an optimized capital structure in support of growth. Operationally this quarter, we launched and transitioned to NetSuite ERP in July as anticipated. This is already providing enhanced visibility into managing our business from new prospecting opportunities through invoicing and we anticipate iterating on our implementation throughout the second half of twenty twenty four. This will allow us to further improve our processes and streamline our operations to drive efficiencies in 2025 and beyond, setting the company up for continued expansion and scaling. Speaker 100:10:04I'll turn it back to Rick for additional comments on our results and customer activities. Speaker 200:10:09Thanks, Will. I'd like to add a few additional updates on customer and operational activities. But first, I want to say a few words about Dave Petrosig, who passed away suddenly in July. While most of our investors likely did not know Dave, Dave has been a pivotal member of the team operating as our Director of Channel Sales. He brought a vigor and passion to the job and the success of the launch of our channel program owes much to Dave's knowledge and drive to succeed. Speaker 200:10:46He is missed and will always be remembered by the folks here at CRI. Now turning to our markets. Late summer and early fall represent the busy season for our stadium, venue and arena customers. The post season for sports teams operating in these facilities have ended and there is a rush by customers to launch projects and have them completed prior to the start of the following season. A tight window given the scale of these types of projects. Speaker 200:11:24We have continued to expand our presence in this market and have a growing reputation as a provider of choice for IPTV solutions and integrated digital menu board screens, bringing a single provider approach, which is resonating across the board. We have established a strong partnership with the industry leading hardware manufacturers in this space and are working closely on end customer engagements. In the past 2 weeks, we have received orders from 3 different sports venues for immediate delivery, representing approximately $3,000,000 of revenue that will be delivered over the balance of this year. We expect additional orders in the coming weeks as CRI is a known quantity in this space and has tremendous momentum. With regard to BCTV, this project continues to move forward crossing the threshold of 100 total installations during the Q2. Speaker 200:12:45Many of the engagement specific and market constraints that have slowed this deployment are beginning to subside. We completed 56 site installations in the 2nd quarter at an average sales price of $27,500 per location and we expect this number to increase moderately on a sequential quarter over quarter basis. During the quarter, we were thrilled to announce the hiring of David Schultz as our Vice President, New Business Development. David brings over 25 years of experience in sales and business development, notably having held leadership roles at Cisco Systems, Appspace and most recently with Stratocash, the largest company in our industry. A veteran in the digital signage space, David has a proven track record of implementing strategies that drive revenue growth, the conversion of new logos and generating customer demand. Speaker 200:14:01His leadership managing large teams and developing enterprise level strategies underscore his ability to navigate a complex sales environment and finally deliver results. David has hit the ground running with our team and is already making an impact in further developing and building our lead flow. Another addition to our team, we recently announced a strategic expansion in New Mexico along with the appointment of Julian Arcilla to manage our immediate opportunities in Mexico. To manage our immediate opportunities in Mexico. This move marks a significant development for us in the fast growing digital signage market in Mexico. Speaker 200:14:53As we enhance our presence in this region and further strengthen our footprint across North America, We have immediate opportunities to expand via both existing U. S.-based customers and partner relationships that are driving our entry into this market. With increased inquiries from customers about our capabilities in Mexico, the decision to expand was driven by market demand as well as the immense growth opportunities within the region. Finally and lastly, CRI was added as a member of the Russell Microcap Index effective July 1, 2024 as part of the Russell Annual Index reconstitution. The Russell reconstitution captures the 4,000 largest U. Speaker 200:15:55S. Stocks as of Tuesday, April 30 ranking them by total market capitalization. Membership in the Russell Microcap Index, which remains in place for 1 year means automatic inclusion in a number of appropriate growth and value style indices. A couple of other noteworthy items, we're scheduled to meet investors at several events in the coming quarters. This includes the SEMCO Capital dinner in Chicago later on this week, LD Micro Conference in LA during late October, and finally the Craig Hallum Conference in New York in the middle of November following issuance of our Q3 results. Speaker 200:16:49We're excited to meet with new existing institutional investors to broaden our audience and help drive shareholder interest in the company's growth story. We look forward to meeting some or all of you at these events. With that, we'll now move to the Q and A portion of the call. Please go ahead, operator. Operator00:17:13Thank you. Our first question comes from Brian Kinstlinger with Alliance Global Partners. Speaker 300:17:56Nice results. Hello? Speaker 200:17:59Hey, Brian. How are you? Speaker 300:18:01Good morning. Nice results, especially on the bottom Speaker 200:18:05line. Thanks, Brian. Speaker 300:18:06Assuming it's unchanged, can you remind us your revenue guidance and then talk about any insights to seasonality or things management knows about timing of deliveries over the next 2 quarters? So how we could think about maybe your thinking about the ramp? Speaker 200:18:25Yes, Brian. I would tell you, as we have stated previously, we believe on a quarter to quarter basis, we're going to exceed the prior year 20% to 40% every quarter. We expect to continue that throughout the year. So very comfortable with that. Speaker 300:18:44Okay. And is there given the holiday season, given the sports NFL starting and maybe installs some other sports, Speaker 400:18:56Is there a way Speaker 300:18:56to think about the lumpiness of the 3rd versus the 4th quarter and which might be more seasonally strong? Speaker 200:19:04To be honest, I expect them both to be right in the vein as we previously discussed the 20% to 40%. The reason is Q3 is going to be relatively strong just because we're busy the entire quarter. You don't have construction delays, weather delays, the stuff that maybe hits you some a little bit in the Q1 and some in the second. You just don't experience that in the Q3. Q4, you have a moratorium as you get towards Thanksgiving, so activity is less. Speaker 200:19:39However, that is often offset by some companies have a little bit of budget left at the last at year end and then they want to go ahead and spend that extra money. They take title to the equipment and we may do deliveries in January, February. So that always seems to offset it. Speaker 300:20:02And then you had a press release this quarter about entering into Latin America. Maybe talk about if you have any anchor clients that are helping you more seamlessly enter this market And maybe talk about the market opportunity as well. Speaker 200:20:19Okay. The market opportunity there is relatively significant. We've had a lot of companies as well, first off, as you know, Brian, we are already in Canada and have a presence there, had a presence there for years, etcetera. But our clients also ask us about Mexico, so that way they've got one footprint over North America. So we continue to get asked that question and that's the reason that we've really expanded. Speaker 200:20:52The focus is really on Mexico to launch LATAM. So think of it as Mexico specifically, number 1. Number 2, the quickest area of entry and where we see the largest possibility is in the C store environment and QSR. Our technology is far superior and that seems to be an area where there's a lot of hands are raised. Come talk to me about what you're doing. Speaker 200:21:21So we'll see. Nothing to announce yet, but very the initial response to us putting somebody on the ground in there is very positive and we're excited about it as we move into 2025. Speaker 100:21:42Yes, Brian, I would add that we're really taking a partner and existing client approach initially, right, to going into the country as opposed to a shotgun scattered approach to just entering the market. We've got some relationships pre existing in the U. S. That were that are driving that activity into the country. Speaker 300:22:03Great. It wouldn't be a call if I didn't ask about, BCTV. So, it's great to hear the pace of installations is picking up a little bit. And it sounds, if I heard your comments right, it should be similar or increase in the 3rd Q4. Can you talk about some of the constraints that are easing? Speaker 300:22:23And then when do you think that pace of installations might hit the original pace that you plan, which was I think much higher? Speaker 100:22:34Brian, the items that are easing a bit are access to electrical personnel in the market that has subsided a bit. It's not perfect still, but that had been a huge impediment for a long period of time. We've gotten into a better ability to predict and advance schedule that activity and then follow on from there with the digital signage installation. So that part is kind of was the last hurdle as far as market factors. On the total deployment and installation activity scaling, we still have a customer that has a lot of change order activity on a per site basis that inherently slows down the aggregate deployment. Speaker 100:23:23We do expect that it will grow in the Q3 and likely again in the Q4, but don't expect it to hit that original pace or expected pace at least until 2025 and there's an argument that it really won't get to that 60 plus a month spot in the near term. Speaker 200:23:45And I just want to add on to that Will because the one thing we don't know, Brian, is how we talk about Q3, Will, is spot on. As we move into Q4, it is still up in the year what that will look like between Thanksgiving and Christmas with the bowling centers and league and those kinds of things. There could potentially be even a slowdown in Q4. We just don't know because this will be the 1st winter that we go into that December fully loaded ready to go and bowling centers may push back. So a little bit of unknown here as we navigate that. Speaker 200:24:30Will, you want? Speaker 100:24:30Yes, I agree with that. Speaker 200:24:31Okay. Speaker 300:24:33Great. And then in terms of business development, I guess from a high level, how would you describe Enterprises' appetite right now for digital signage and more so making capital investments and maybe talk about the business development trends in general? And if it makes sense, you can break it down by vertical. If it doesn't, that's okay too. Speaker 200:24:56Yes. I'm just I'll talk generally. So what I would tell you is, as of today, we have not seen a waning of the appetite. The appetite for enterprise customers is still there. Of course, don't know what current interest rates and those things and the market conditions are could sway that. Speaker 200:25:20But as of right now, we have not seen any trickle down from any of that. That's number 1. Number 2, I will tell you a lesson we have learned in 2024. First off, the strength of our pipeline is incredibly significant. And why is that? Speaker 200:25:39Number 1, the quantity of logos we are talking to is far greater than we've ever talked to before. We are engaged in very meaningful discussions. Number 2, the quality of the logo. So not only quantity, but the quality. There was a time 2, 3 years ago where we were dealing with potentially what you might call 2nd tier or even a 3rd tier brand. Speaker 200:26:09Today, I'm talking to high level second and first tier brands, and we are meaningful engaged. So we have really seated to the top of the food chain. Now one of the things we learned throughout 2024, as you increase the quality of the logo and you're dealing with 1st class organizations, their process tends to be a little longer. Their diligence check tends to be extensive. So those are just some of the lessons we've learned. Speaker 200:26:50And so we've had 2 or 3 opportunities we would have expect I would have been in deployment right now that we are still on the cusp of, we're still there, but they've just tended to move a little slower. So incredibly bullish as we move into 2025, but that's really kind of the overall. And I would say that's overall about our QSR retail, retail media network type stuff, C store. Sports and entertainment, I would tell you in the S and E world, I would expect to see a spike potentially this year end, but certainly in 2025 because we're seeing some real gains in that market. Hopefully that's helpful. Speaker 300:27:45Great. Thanks so much. Operator00:27:48One moment for our next question. Our next question comes from Jason Kerr with Craig Hallum. Your line is open. Speaker 500:27:58Great. Thank you. This is Cal for Jason this morning. So I guess maybe to start, you guys have had several new wins with stadiums lately. That was a big kind of talking point in the call here so far. Speaker 500:28:09So just curious to what do you attribute that success? And are you seeing any additional monetization opportunities and new stadium wins that you're rolling out now? Speaker 200:28:20This is Rick. I'll take that, Will. So, hey, Cal, how are you? Speaker 500:28:25Doing good. How are you doing? Speaker 200:28:27Good. Great. Thanks for joining the call. So a couple of things. We've been in this market for several years now with a real enhanced presence. Speaker 200:28:39And so we again are being introduced at the highest levels. So we're really dealing with now the larger tier stadiums. We were dealing at the 10,000 seat arenas and then we moved into 15. Now we're in the full 20, 25 and up stadiums. So we've climbed up the food chain in the stadium world. Speaker 200:29:05Okay? Number 2, around the monetization of that. Whenever we typically take over or win a stadium, it typically comes with all of the food screens. Typical stadium will have about 600 food screens. Again, think of it as 10 different food concepts and about between 46 100 food screens. Speaker 200:29:35So we always start there. We do expect the balance of the screens over the next 2 to 5 years to migrate to an OpEx model and come on to some of our different SaaS platforms. So that's why we're investing heavily in this market because we think 2 to 5 years from now, there's tens of thousands of screens that will migrate to SaaS platforms. Speaker 100:30:03Yes, Cal, I would add that we're replicating our model and our success in non sports and entertainment and that we've spent the last 2 years building really strong relationships with the OEM partners in this space, specifically triple play like we have with Samsung and others in the other markets. And then as Rick mentioned with the digital menu boards, we're going to market with a full total stadium offering, not just their IPT platform or their food platform and that's resonating with those customers. Speaker 200:30:37Well said. Speaker 500:30:39Makes a ton of sense. And then maybe secondly, you guys have talked a little bit on this call about seeing greater quality, greater quantity of some of these logo opportunities. So maybe if you could just kind of give a little more color on what you think is really driving your ability to move up market And if that kind of trend is playing into some of this really strong demand that you cited in the QSR vertical? Speaker 200:31:04Yes. I mean, I think we're doing a quality job out in the marketplace that is resonating. The manufacturer partners are seeing it. I had one manufacturer partner say, you took over this customer, they don't call me anymore. I said, yes, because we do a great job for you. Speaker 200:31:28And he said, you absolutely do. You provide excellent customer service. So we're very focused on that. It shows in our DNA. And frankly, word gets around. Speaker 200:31:40Hey, that CRI team is doing a pretty dag gone good job. So we're just seeing the natural expansion of that, number 1. Number 2, I would also articulate, we're getting big enough to matter, right? Size and scale adds to credibility and we are really now getting big enough to matter here in North America. So it's a combination Speaker 600:32:07of those things. Speaker 200:32:08Will, your thoughts? Speaker 100:32:09Cal, one other comment. In a couple of these vertical markets and food in particular, some of the larger end customers tend to engage consultants to help them through their RFP or their digital menu board journey. And so we've performed well in a couple of those instances, which then seeds the downstream when folks when new customers or potential prospects reach out to those consulting firms, they know who CRI is and indicate have you thought of CRI. So just getting more seats at the table or more bites at the apple. Speaker 200:32:47Good point. And this is Rick. One more comment, Cal. I'm just going to add one more thing. When we go into the stadium and arena, our competitions talk about menu boards and they put screens up and put pictures of hot dogs. Speaker 200:33:01We sit down with them and we go through in-depth screen analysis and in a much more complex level than our competitors do. And it resonates because they see true lift in their stadium food operations brought on brought about by the expertise of the CRI team being involved. So I think it's a combination of all of those. Speaker 500:33:30Great. Well, thank you guys for all the detail and congrats on the continued momentum. Speaker 600:33:35Thanks. Operator00:33:37One moment for our next question. Our next question comes from Howard Halpern with Taglich Brothers. Your line is open. Speaker 400:33:47Congratulations on the quarter guys. Speaker 200:33:50Hey, Howard. How are you, sir? Speaker 400:33:52Doing well. Could you talk about, I guess, the opportunity over the next 2 to 3 years, especially in C Stores and with stadiums on the managed media part of your business and the opportunity there? Speaker 200:34:12Yes. So what we use the term to define that quote is a retail media network, whether it's going in a C store, etcetera. So the opportunity for retail media networks are enormous, okay? The ad dollars are shifting away from traditional media markets. Everybody on this call knows TV ad spending is down and radio and some of the other historical forms of media. Speaker 200:34:47And where is it moving? It's moving into retail media networks. Why? As an advertiser, I want to talk to somebody when they are in the activity of procurement. So if I'm selling Pepsi, I want to sell it inside the C Store. Speaker 200:35:09Somebody is already there buying something. So that resonates across all types of venues because people are out and about in activity or inactive session with their lives. So that's where the advertiser wants to be. So the opportunity is enormous. Now it is offset or not offset, but there is a hurdle, stumbling block because it does require a large CapEx upfront expense. Speaker 200:35:43And there are now so people have been managing that or trying to understand that. They are allocate real capital, number 1. So we'll see real capital be allocated, we believe in 2025, 2026, 2027 towards building out these enormous media networks, number 1. Number 2, we have also seen the rise of arrival of third party financing companies who didn't exist 4 or 5 years ago, they would not finance a media network. Today, there are multiple opportunities to finance a media network, dollars $40,000,000 $50,000,000 $60,000,000 CapEx spend. Speaker 200:36:30And I have 3 or 4 alternatives to take to customers today if they don't want to deploy their own capital. So complex answer to your question, but a lot of tremendous momentum and opportunity heading that away. And we're excited about 20252026. Speaker 400:36:53Okay. And could you talk a little bit about how your channel partner program is pumping up, I guess, through the pipeline of your opportunities? Speaker 200:37:06Sure. I mean our channel pipeline program is up. It is operating today. We have channel partners who are actively buying licenses or adding to their own license count on a weekly, monthly basis. As we did articulate in the earnings call, we had a fellow who was really considered the best channel guy in the industry, Dave Petrosig, who got a sudden illness and Dave passed on July 11. Speaker 200:37:44Yes. So it was a real shock to the company. And so we are currently in the process of evaluating the right person or restructure of our channel to continue the momentum going forward. But it is absolutely now becoming a growing part of our business. Not terribly significant today in the big numbers, but we are adding licenses every month and that's what matters. Speaker 400:38:14Okay. And one last one, I guess for Will. Total operating expenses, $6,200,000 should be a good number going forward for you to be able to leverage off of a growing revenue base? Speaker 100:38:28Yes. We wouldn't expect any material changes from 2Q into the second half of the year and beyond. Speaker 400:38:36Okay. Thanks guys. Keep up the great work. Speaker 100:38:39Thanks, Howard. Operator00:38:41One moment for our next question. Our next question comes from Sam Macogman with Breakout Investors. Speaker 600:38:53Hi guys. Great quarter and enjoyed the call so far. I had a couple of questions. One was about your gross margins, particularly in the hardware. Your hardware gross margin came in at 30%. Speaker 600:39:09That's quite high compared to normal. And I was expecting that to come down to just product mix, but it was an interesting commentary in the press release, which said it came down to kind of improved economies of scale. So I wondered if are we expecting kind of a slow increase like these I know that gross margins fluctuate depending on product mix, but could we see the fluctuations kind of at a higher level moving forward? Speaker 100:39:43Sam, yes, we had the prior year numbers, which were slightly lower as a result of more LED sales in the current year that's transitioned primarily to LCD, but we have taken advantage of a couple of opportunities over the last 8 months to pre purchase large quantities of displays that we are now using on a regular recurring basis across multiple customers and the ability on the financial side for us to make those procurement commitments has driven a reduced screen purchase price. That's why you also see a slightly higher inventory quantity that we've been carrying over the last couple of quarters. We think that we'll continue to have opportunities to evaluate and take advantage of into the future. I'm not ready to say you should expect 30 points on hardware perpetually into the future. I still think we would guide folks to look in the low 20s for now. Speaker 100:40:46But those opportunities are there and in material deployments expect to be able to take advantage of those now that we have the new debt instrument in place. Speaker 200:40:58And I would just add one comment to that, Sam. Scale matters, right? So as we continue to grow, we expect to be able to leverage more of that scale around procurement, etcetera, to continue to enhance our margins whatever that may look like in the future. Speaker 600:41:21Yes, understood. Thank you. You also mentioned debt and your cash flow and debt reduction was great this quarter. I mean, and also in the last 6 weeks, I think you said you reduced the debt by another $4,000,000 which I thought was really impressive. I just wondered, have your kind of goals in terms of leverage by the end of the year changed at all? Speaker 600:41:46Or are you still kind of just on track or are you exceeding expectations, I thought perhaps? Speaker 100:41:52Yes. Sam, I would tell you that the first half of the year is traditionally a little bit stronger in cash flow or net debt reduction in the second half just with the way that some of our SaaS contracts tend to have prepayments in the first half of the year. We're still on track and on target with prior net debt targets that we've shared. And what we've really been focused on, right, is get that breathing room, get that incremental capital availability so that we can accelerate customer acquisition opportunities or strategic transactions if they present themselves. Speaker 600:42:36Great. Last one for me, it's a quick one. I don't know if it's mentioned on the call. I think your backlog was hovering around $110,000,000 Is there any kind of notable change there? Speaker 200:42:50I would tell you that it has come down certainly some as we fulfilled some of the bowling commitments and others. Again, as we've stated in the past, we've moved away from articulating backlog as we're going we've converted to the new accounting system, the new ERP, and we expect to reintroduce that concept in the future. But right now, it's not something that we focused on publicly Speaker 600:43:25discussing. Yes. Okay, understood. Other than that, that's all for me. So thank you very much guys. Speaker 600:43:31Great quarter. Speaker 100:43:33Thanks, Sam. Thanks. Operator00:43:34One moment for our next question. Our next question comes from Jason Weintraub with Titan Partners Group. Your line is open. Speaker 700:43:46Hi, guys. Congrats on the quarter and our team's condolences on Dave's passing. Just a quick question kind of coming off of Sam's question there. You talked about the debt refi in the quarter. Maybe just provide a little bit more color on this and maybe just the operational flexibility that this gives you going forward? Speaker 700:44:08Thanks guys. Speaker 100:44:11Sure. The new debt instruments $22,100,000 of total availability. It's got flexibility to rise over time as we perform on an EBITDA basis. So today with the I think in the earnings, it was $13,000,000 or so in debt. That's $8,000,000 $9,000,000 of availability to make decisions that are good for the business. Speaker 100:44:35Historically, our debt had no revolver, no ability to flex up or down for opportunities. It was just a fixed instrument. So this has created tremendous flexibility both on evaluating procurement opportunities, investment into particular engagements with customers and then looking at strategic alternatives as well. Speaker 200:45:02And I would also add the other factor, Jason, that folks should certainly look at is it's really normalized our balance sheet, moving it all from short term, which made no sense, and that was really an optics issue, not a reality issue. But now that it's moved it back into the long term sector, so our balance sheet is much more normalized. Speaker 700:45:31Excellent. Great, guys. Thank you. Operator00:45:34And I'm not showing any further questions at this time. I'd like to turn the call back over to Will for some further commentary. Speaker 100:45:42Great. I'm taking a look at the IR inbox. There was one question, Rick, that came in just about a hypothetical transaction. We've talked a little bit about strategic opportunities and potential M and A. There was a question about hypothetically how does M and A impact the company and how do you look at that? Speaker 100:46:01Any comment you would like to make there? Speaker 200:46:04Well, number 1, the debt refinancing has put us in a position now. We've cleaned up the balance sheet, we've cleaned up so many operational issues over the last couple of years. Getting on the new ERP software has really put us in a position to start to go look at the market more aggressively, number 1. Number 2, the function of M and A, particularly when we buy or acquire a company that is in an existing vertical, which is really what we look for. Because a company like that typically is going to have a 50% minimum cost of goods. Speaker 200:46:47If it's a $10,000,000 company, they're going to have a 50% cost of goods, right? And we believe we're going to save them 20% out of that cost of goods with our purchasing power. So right there, there's $1,000,000 additional goes to the bottom line. So if it's a $10,000,000 organization, maybe their EBITDA is a 500,000 We just took it from $500,000 to $1,500,000 and that's just on the procurement side. Then on the SG and A side, maybe they have 45% of top line revenue involved in SG and A. Speaker 200:47:23We typically would expect to take out 25% of that, okay? Because we're going to keep the sales and relationships and the customer parts intact, customer support service. We'll consolidate where appropriate, but all the G and A will come out of that. So what was a $10,000,000 acquisition with a $500,000 EBITDA suddenly grew to a $10,000,000 acquisition with a $40,000,000 EBITDA, assuming you keep the same if you take 25% out of the SG and A, you take 10% out of the procurement and you have the 5% they were already doing. So the math is very compelling. Speaker 200:48:11The challenge is every one of them wants 10 times revenue, right, which is unrealistic, but we continue to search and every now and then we expect to find the diamond in the rough. Speaker 100:48:30Thank you, Rick. Appreciate that. There are no more questions at this point from the IR inbox. Rick, any closing comments? Speaker 200:48:401st and foremost, thanks. Let me conclude the call by thanking all the shareholders, clients, partners and our employees here at CRI for the continuing efforts, commitment and support as we work together to transform creative realities into the leading brand in digital signage solutions. We look forward to speaking with everybody again next quarter. Thank you. Operator00:49:06Ladies and gentlemen, this does conclude today's presentation. You may now disconnect and have a wonderful day.Read morePowered by Key Takeaways Record Q2 financial results: Revenue of $13.1 M (+43% y/y), gross profit of $6.8 M, adjusted EBITDA of ~$1.5 M, and ARR at an $18 M run rate with full-year ARR expected to reach $20 M. Debt refinancing secured: A $22.1 M senior revolving credit facility replaced $13.6 M of short-term debt, improving working capital, financial flexibility, and reducing projected interest expense. Strong momentum in sports venues: Awarded ~$3 M in orders from three stadiums this quarter for IPTV and digital menu board solutions, capitalizing on expanded partnerships with leading hardware OEMs. Platform upgrades and strategic hires: Deployed NetSuite ERP for greater operational visibility, hired David Schultz as VP of New Business Development, and appointed Julian Arcilla to spearhead growth in Mexico. Index inclusion: Added to the Russell Microcap Index effective July 1, 2024, boosting exposure among institutional and index-tracking investors. A.I. generated. May contain errors.Conference Call Audio Live Call not available Earnings Conference CallCreative Realities Q2 202400:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsPress Release(8-K)Quarterly report(10-Q) Creative Realities Earnings HeadlinesCreative Realities, Inc. (NASDAQ:CREX) Q1 2025 Earnings Call TranscriptMay 15, 2025 | msn.comCreative Realities to Participate in Ladenburg Thalmann Innovation ExpoMay 15, 2025 | globenewswire.comWashington Is Broke—and Eyeing Your Savings NextWashington is running out of money…And guess where they'll look next? When governments go broke, they take from the people. It's happened before, and it's happening again. The Department of Justice just admitted that cash isn't legally YOUR property.May 22, 2025 | Priority Gold (Ad)Creative Realities, Inc. (CREX) Q1 2025 Earnings Call TranscriptMay 14, 2025 | seekingalpha.comCreative Realities Reports Fiscal 2025 First Quarter ResultsMay 14, 2025 | globenewswire.comExamining the Future: Creative Realities's Earnings OutlookMay 13, 2025 | benzinga.comSee More Creative Realities Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Creative Realities? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Creative Realities and other key companies, straight to your email. Email Address About Creative RealitiesCreative Realities (NASDAQ:CREX), together with its subsidiaries, provides digital marketing technology and solutions in the United States and internationally. It offers digital signage and media solutions to enhance communications in a wide-ranging variety of out-of-home environments. The company's solutions include digital merchandising systems and omni-channel customer engagement systems; interactive digital shopping assistants; advisors and kiosks; and other interactive marketing technologies, such as mobile, social media, point-of-sale transactions, beaconing, and web-based media that enables its customers to engage with their consumers. It also provides hardware system design/engineering, hardware installation, content development, content scheduling, post-deployment network and field support, and media sales, as well as media management and distribution software platforms and networks; device and product management; and customized software service layers, systems, experiences, workflows, and integrated solutions. The company sells its solutions to the automotive, retail, digital out of home comprising advertising networks and retail media networks, foodservice/quick-serve restaurants, financial services, gaming, and sports and entertainment venues. 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There are 8 speakers on the call. Operator00:00:00Good morning. At this time, I'd like to welcome everyone to the Creative Realities 20 24 Second Quarter Earnings Conference Call. This call will be recorded and a copy will be available on the company's website atcri.com following the completion of the call. The company's prepared remarks summarizes the interim results of the Q1 along with additional industry and company updates. Joining me on the call today is Rick Mills, CEO and Will Logan, CFO. Operator00:00:23Mr. Logan, you may begin. Speaker 100:00:29Thank you, and good morning, everyone. Welcome to our earnings call for the Q2 ended June 30, 2024. I would like to take this opportunity to remind you that our remarks today will include forward looking statements. The words anticipates, will, believes, expects, intends, plans, estimates, or the negative versions of such words or expressions as they relate to us or our management are intended to identify forward looking statements. Actual results may differ materially from those contemplated by these forward looking statements. Speaker 100:01:02Factors that could cause these results to differ materially are set forth in our Form 10 Q filed with the SEC this morning, August 14, 2024, and in our annual report on Form 10 ks filed with the SEC. Any forward looking statements that we make on this call are based on assumptions as of today, and we undertake no obligation to update these statements as a result of new information or future events. During this call, we will present both GAAP and non GAAP financial measures. A reconciliation of GAAP to non GAAP measures is included in our public filings and in our earnings release issued this morning. We believe the use of certain non GAAP measures, such as adjusted EBITDA and several other important KPIs represent meaningful ways to track our performance. Speaker 100:01:43It is now my pleasure to introduce Rick Mills, CEO of Creative Realities. Speaker 200:01:49Thanks, Will, and good morning, everybody. Thank you for joining this earnings call. Once again, we posted record quarterly results. In fact, this is the 4th consecutive quarter for which we have posted record quarterly revenues. Midway through fiscal 2024, we continue on a path towards our best year ever. Speaker 200:02:15With that said, I'm pleased to report the following results for the quarter. Record 2nd quarter revenue of $13,100,000 up 43% from $9,200,000 in the prior year. Record2ndquartergrossprofitof6,800,000 up from $4,300,000 in 2020 3 record 2nd quarter adjusted EBITDA of approximately $1,500,000 against 0 point $3,000,000 last year. And finally, annual recurring revenue or ARR at an annual run rate of $18,000,000 We continue to make significant progress through the 1st two quarters of fiscal 2024 with strong revenue growth and improving margins. Most importantly, the rest of the year also remains encouraging with an active pipeline of opportunities being pursued to continue our growth. Speaker 200:03:26We're on track to deliver record results for the full year. Our Q2 revenue growth was up significantly over 2023 levels and also increased sequentially over the Q1. While revenue can be lumpy at times quarter to quarter as a result of deployment timing, the long term future remains bright for fiscal 2024 and beyond. Demand remains strong across all parts of the business, and our drive through solutions, our Sports and Entertainment segments. Also, our consolidated gross margin rose to 51.8% versus 46.7% in the fiscal 2023 Q2. Speaker 200:04:31This largely reflects improved economies of scale and a stable pricing environment. We believe this enhanced margin trend will continue for the remainder of fiscal 2024. As I previously stated at the end of dollars on an annual run rate basis. And we remain on track to exit the current year with ARR of approximately $20,000,000 As we have stated in the past, we consider this a key metric as it provides visibility into our growth and profitability going forward as well as underscoring the trust our customers place in the company's superior solutions. I want to take a brief moment to discuss our debt refinancing, which we completed at the end of May. Speaker 200:05:42We have secured a conventional $22,100,000 senior revolving credit facility with the potential for an additional $5,000,000 accordion. Utilizing this credit facility, we paid off 13 point $6,000,000 of prior indebtedness that was scheduled to mature in February of 2025. This is a significant achievement for the company. By shifting our debt from short term to long term in nature, we improved our working capital, bolstered our excess to strategic capital, while adding increased financial flexibility as well as the potential for reduced cash interest expense going forward. Working in tandem with our disciplined approach to delever the company over this past year, we now have capacity to accelerate the pursuit of strategic alternatives and growth initiatives with a more favorable capital structure. Speaker 200:07:00Once again, we'd like to thank our prior creditor, Slipstream Communications and its parent company, Pegasus Capital Advisors for supporting our vision as lender and continuing as a shareholder to build a leading digital signage and digital media platform. I'll now turn it over to Will to share some additional comments on our financials. Will, back to you. Speaker 100:07:31Thank you, Rick. An overview of our financial results for the Q2 of 2024 was provided in our earnings release and Form 10 Q filed this morning, which included 2024, the statement of operations and the statement of cash flows for the 3 6 months ended June 30, 2024, and a detailed reconciliation of net income to EBITDA and adjusted EBITDA for the quarter ended June 30, 2024 and the preceding 4 quarters. I'm pleased with our progress halfway through fiscal 2024, particularly having completed our refinancing. As Rick mentioned, the senior revolving credit facility enhances financial flexibility and supports our growth trajectory. We remain committed to finishing the year with record results, while continuing to evaluate our capital structure and strategic priorities. Speaker 100:08:18Now a couple of additional points of context related to our balance sheet. Cash. As of June 30, 2024, the company had cash on hand of approximately $4,100,000 versus $2,900,000 at the end of 2023, even as we reduced our overall indebtedness by approximately $1,300,000 since the start of the year. Moving forward, our consolidated balance sheet will reflect minimal cash on hand as the company has set up a sweep instrument to apply cash against the revolving debt facility to further manage our interest expense. For debt, our growth and net debt stood at approximately $13,800,000 $9,800,000 respectively at the end of the Q2 as compared to $15,100,000 $12,200,000 respectively at the start of 2024. Speaker 100:09:02On a trailing 12 month basis, utilizing adjusted EBITDA, the leverage ratio on gross and net basis were 2.25 and 1.58 respectively as of June 30, 2024 versus 2.97 and 2.40 at the beginning of the year. While our leverage ratio can change quarter to quarter in line with working capital needs and cash flow generation, we believe the overall trends will continue to move in the right direction and we remain dedicated to managing our debt as we continue to evaluate and migrate to an optimized capital structure in support of growth. Operationally this quarter, we launched and transitioned to NetSuite ERP in July as anticipated. This is already providing enhanced visibility into managing our business from new prospecting opportunities through invoicing and we anticipate iterating on our implementation throughout the second half of twenty twenty four. This will allow us to further improve our processes and streamline our operations to drive efficiencies in 2025 and beyond, setting the company up for continued expansion and scaling. Speaker 100:10:04I'll turn it back to Rick for additional comments on our results and customer activities. Speaker 200:10:09Thanks, Will. I'd like to add a few additional updates on customer and operational activities. But first, I want to say a few words about Dave Petrosig, who passed away suddenly in July. While most of our investors likely did not know Dave, Dave has been a pivotal member of the team operating as our Director of Channel Sales. He brought a vigor and passion to the job and the success of the launch of our channel program owes much to Dave's knowledge and drive to succeed. Speaker 200:10:46He is missed and will always be remembered by the folks here at CRI. Now turning to our markets. Late summer and early fall represent the busy season for our stadium, venue and arena customers. The post season for sports teams operating in these facilities have ended and there is a rush by customers to launch projects and have them completed prior to the start of the following season. A tight window given the scale of these types of projects. Speaker 200:11:24We have continued to expand our presence in this market and have a growing reputation as a provider of choice for IPTV solutions and integrated digital menu board screens, bringing a single provider approach, which is resonating across the board. We have established a strong partnership with the industry leading hardware manufacturers in this space and are working closely on end customer engagements. In the past 2 weeks, we have received orders from 3 different sports venues for immediate delivery, representing approximately $3,000,000 of revenue that will be delivered over the balance of this year. We expect additional orders in the coming weeks as CRI is a known quantity in this space and has tremendous momentum. With regard to BCTV, this project continues to move forward crossing the threshold of 100 total installations during the Q2. Speaker 200:12:45Many of the engagement specific and market constraints that have slowed this deployment are beginning to subside. We completed 56 site installations in the 2nd quarter at an average sales price of $27,500 per location and we expect this number to increase moderately on a sequential quarter over quarter basis. During the quarter, we were thrilled to announce the hiring of David Schultz as our Vice President, New Business Development. David brings over 25 years of experience in sales and business development, notably having held leadership roles at Cisco Systems, Appspace and most recently with Stratocash, the largest company in our industry. A veteran in the digital signage space, David has a proven track record of implementing strategies that drive revenue growth, the conversion of new logos and generating customer demand. Speaker 200:14:01His leadership managing large teams and developing enterprise level strategies underscore his ability to navigate a complex sales environment and finally deliver results. David has hit the ground running with our team and is already making an impact in further developing and building our lead flow. Another addition to our team, we recently announced a strategic expansion in New Mexico along with the appointment of Julian Arcilla to manage our immediate opportunities in Mexico. To manage our immediate opportunities in Mexico. This move marks a significant development for us in the fast growing digital signage market in Mexico. Speaker 200:14:53As we enhance our presence in this region and further strengthen our footprint across North America, We have immediate opportunities to expand via both existing U. S.-based customers and partner relationships that are driving our entry into this market. With increased inquiries from customers about our capabilities in Mexico, the decision to expand was driven by market demand as well as the immense growth opportunities within the region. Finally and lastly, CRI was added as a member of the Russell Microcap Index effective July 1, 2024 as part of the Russell Annual Index reconstitution. The Russell reconstitution captures the 4,000 largest U. Speaker 200:15:55S. Stocks as of Tuesday, April 30 ranking them by total market capitalization. Membership in the Russell Microcap Index, which remains in place for 1 year means automatic inclusion in a number of appropriate growth and value style indices. A couple of other noteworthy items, we're scheduled to meet investors at several events in the coming quarters. This includes the SEMCO Capital dinner in Chicago later on this week, LD Micro Conference in LA during late October, and finally the Craig Hallum Conference in New York in the middle of November following issuance of our Q3 results. Speaker 200:16:49We're excited to meet with new existing institutional investors to broaden our audience and help drive shareholder interest in the company's growth story. We look forward to meeting some or all of you at these events. With that, we'll now move to the Q and A portion of the call. Please go ahead, operator. Operator00:17:13Thank you. Our first question comes from Brian Kinstlinger with Alliance Global Partners. Speaker 300:17:56Nice results. Hello? Speaker 200:17:59Hey, Brian. How are you? Speaker 300:18:01Good morning. Nice results, especially on the bottom Speaker 200:18:05line. Thanks, Brian. Speaker 300:18:06Assuming it's unchanged, can you remind us your revenue guidance and then talk about any insights to seasonality or things management knows about timing of deliveries over the next 2 quarters? So how we could think about maybe your thinking about the ramp? Speaker 200:18:25Yes, Brian. I would tell you, as we have stated previously, we believe on a quarter to quarter basis, we're going to exceed the prior year 20% to 40% every quarter. We expect to continue that throughout the year. So very comfortable with that. Speaker 300:18:44Okay. And is there given the holiday season, given the sports NFL starting and maybe installs some other sports, Speaker 400:18:56Is there a way Speaker 300:18:56to think about the lumpiness of the 3rd versus the 4th quarter and which might be more seasonally strong? Speaker 200:19:04To be honest, I expect them both to be right in the vein as we previously discussed the 20% to 40%. The reason is Q3 is going to be relatively strong just because we're busy the entire quarter. You don't have construction delays, weather delays, the stuff that maybe hits you some a little bit in the Q1 and some in the second. You just don't experience that in the Q3. Q4, you have a moratorium as you get towards Thanksgiving, so activity is less. Speaker 200:19:39However, that is often offset by some companies have a little bit of budget left at the last at year end and then they want to go ahead and spend that extra money. They take title to the equipment and we may do deliveries in January, February. So that always seems to offset it. Speaker 300:20:02And then you had a press release this quarter about entering into Latin America. Maybe talk about if you have any anchor clients that are helping you more seamlessly enter this market And maybe talk about the market opportunity as well. Speaker 200:20:19Okay. The market opportunity there is relatively significant. We've had a lot of companies as well, first off, as you know, Brian, we are already in Canada and have a presence there, had a presence there for years, etcetera. But our clients also ask us about Mexico, so that way they've got one footprint over North America. So we continue to get asked that question and that's the reason that we've really expanded. Speaker 200:20:52The focus is really on Mexico to launch LATAM. So think of it as Mexico specifically, number 1. Number 2, the quickest area of entry and where we see the largest possibility is in the C store environment and QSR. Our technology is far superior and that seems to be an area where there's a lot of hands are raised. Come talk to me about what you're doing. Speaker 200:21:21So we'll see. Nothing to announce yet, but very the initial response to us putting somebody on the ground in there is very positive and we're excited about it as we move into 2025. Speaker 100:21:42Yes, Brian, I would add that we're really taking a partner and existing client approach initially, right, to going into the country as opposed to a shotgun scattered approach to just entering the market. We've got some relationships pre existing in the U. S. That were that are driving that activity into the country. Speaker 300:22:03Great. It wouldn't be a call if I didn't ask about, BCTV. So, it's great to hear the pace of installations is picking up a little bit. And it sounds, if I heard your comments right, it should be similar or increase in the 3rd Q4. Can you talk about some of the constraints that are easing? Speaker 300:22:23And then when do you think that pace of installations might hit the original pace that you plan, which was I think much higher? Speaker 100:22:34Brian, the items that are easing a bit are access to electrical personnel in the market that has subsided a bit. It's not perfect still, but that had been a huge impediment for a long period of time. We've gotten into a better ability to predict and advance schedule that activity and then follow on from there with the digital signage installation. So that part is kind of was the last hurdle as far as market factors. On the total deployment and installation activity scaling, we still have a customer that has a lot of change order activity on a per site basis that inherently slows down the aggregate deployment. Speaker 100:23:23We do expect that it will grow in the Q3 and likely again in the Q4, but don't expect it to hit that original pace or expected pace at least until 2025 and there's an argument that it really won't get to that 60 plus a month spot in the near term. Speaker 200:23:45And I just want to add on to that Will because the one thing we don't know, Brian, is how we talk about Q3, Will, is spot on. As we move into Q4, it is still up in the year what that will look like between Thanksgiving and Christmas with the bowling centers and league and those kinds of things. There could potentially be even a slowdown in Q4. We just don't know because this will be the 1st winter that we go into that December fully loaded ready to go and bowling centers may push back. So a little bit of unknown here as we navigate that. Speaker 200:24:30Will, you want? Speaker 100:24:30Yes, I agree with that. Speaker 200:24:31Okay. Speaker 300:24:33Great. And then in terms of business development, I guess from a high level, how would you describe Enterprises' appetite right now for digital signage and more so making capital investments and maybe talk about the business development trends in general? And if it makes sense, you can break it down by vertical. If it doesn't, that's okay too. Speaker 200:24:56Yes. I'm just I'll talk generally. So what I would tell you is, as of today, we have not seen a waning of the appetite. The appetite for enterprise customers is still there. Of course, don't know what current interest rates and those things and the market conditions are could sway that. Speaker 200:25:20But as of right now, we have not seen any trickle down from any of that. That's number 1. Number 2, I will tell you a lesson we have learned in 2024. First off, the strength of our pipeline is incredibly significant. And why is that? Speaker 200:25:39Number 1, the quantity of logos we are talking to is far greater than we've ever talked to before. We are engaged in very meaningful discussions. Number 2, the quality of the logo. So not only quantity, but the quality. There was a time 2, 3 years ago where we were dealing with potentially what you might call 2nd tier or even a 3rd tier brand. Speaker 200:26:09Today, I'm talking to high level second and first tier brands, and we are meaningful engaged. So we have really seated to the top of the food chain. Now one of the things we learned throughout 2024, as you increase the quality of the logo and you're dealing with 1st class organizations, their process tends to be a little longer. Their diligence check tends to be extensive. So those are just some of the lessons we've learned. Speaker 200:26:50And so we've had 2 or 3 opportunities we would have expect I would have been in deployment right now that we are still on the cusp of, we're still there, but they've just tended to move a little slower. So incredibly bullish as we move into 2025, but that's really kind of the overall. And I would say that's overall about our QSR retail, retail media network type stuff, C store. Sports and entertainment, I would tell you in the S and E world, I would expect to see a spike potentially this year end, but certainly in 2025 because we're seeing some real gains in that market. Hopefully that's helpful. Speaker 300:27:45Great. Thanks so much. Operator00:27:48One moment for our next question. Our next question comes from Jason Kerr with Craig Hallum. Your line is open. Speaker 500:27:58Great. Thank you. This is Cal for Jason this morning. So I guess maybe to start, you guys have had several new wins with stadiums lately. That was a big kind of talking point in the call here so far. Speaker 500:28:09So just curious to what do you attribute that success? And are you seeing any additional monetization opportunities and new stadium wins that you're rolling out now? Speaker 200:28:20This is Rick. I'll take that, Will. So, hey, Cal, how are you? Speaker 500:28:25Doing good. How are you doing? Speaker 200:28:27Good. Great. Thanks for joining the call. So a couple of things. We've been in this market for several years now with a real enhanced presence. Speaker 200:28:39And so we again are being introduced at the highest levels. So we're really dealing with now the larger tier stadiums. We were dealing at the 10,000 seat arenas and then we moved into 15. Now we're in the full 20, 25 and up stadiums. So we've climbed up the food chain in the stadium world. Speaker 200:29:05Okay? Number 2, around the monetization of that. Whenever we typically take over or win a stadium, it typically comes with all of the food screens. Typical stadium will have about 600 food screens. Again, think of it as 10 different food concepts and about between 46 100 food screens. Speaker 200:29:35So we always start there. We do expect the balance of the screens over the next 2 to 5 years to migrate to an OpEx model and come on to some of our different SaaS platforms. So that's why we're investing heavily in this market because we think 2 to 5 years from now, there's tens of thousands of screens that will migrate to SaaS platforms. Speaker 100:30:03Yes, Cal, I would add that we're replicating our model and our success in non sports and entertainment and that we've spent the last 2 years building really strong relationships with the OEM partners in this space, specifically triple play like we have with Samsung and others in the other markets. And then as Rick mentioned with the digital menu boards, we're going to market with a full total stadium offering, not just their IPT platform or their food platform and that's resonating with those customers. Speaker 200:30:37Well said. Speaker 500:30:39Makes a ton of sense. And then maybe secondly, you guys have talked a little bit on this call about seeing greater quality, greater quantity of some of these logo opportunities. So maybe if you could just kind of give a little more color on what you think is really driving your ability to move up market And if that kind of trend is playing into some of this really strong demand that you cited in the QSR vertical? Speaker 200:31:04Yes. I mean, I think we're doing a quality job out in the marketplace that is resonating. The manufacturer partners are seeing it. I had one manufacturer partner say, you took over this customer, they don't call me anymore. I said, yes, because we do a great job for you. Speaker 200:31:28And he said, you absolutely do. You provide excellent customer service. So we're very focused on that. It shows in our DNA. And frankly, word gets around. Speaker 200:31:40Hey, that CRI team is doing a pretty dag gone good job. So we're just seeing the natural expansion of that, number 1. Number 2, I would also articulate, we're getting big enough to matter, right? Size and scale adds to credibility and we are really now getting big enough to matter here in North America. So it's a combination Speaker 600:32:07of those things. Speaker 200:32:08Will, your thoughts? Speaker 100:32:09Cal, one other comment. In a couple of these vertical markets and food in particular, some of the larger end customers tend to engage consultants to help them through their RFP or their digital menu board journey. And so we've performed well in a couple of those instances, which then seeds the downstream when folks when new customers or potential prospects reach out to those consulting firms, they know who CRI is and indicate have you thought of CRI. So just getting more seats at the table or more bites at the apple. Speaker 200:32:47Good point. And this is Rick. One more comment, Cal. I'm just going to add one more thing. When we go into the stadium and arena, our competitions talk about menu boards and they put screens up and put pictures of hot dogs. Speaker 200:33:01We sit down with them and we go through in-depth screen analysis and in a much more complex level than our competitors do. And it resonates because they see true lift in their stadium food operations brought on brought about by the expertise of the CRI team being involved. So I think it's a combination of all of those. Speaker 500:33:30Great. Well, thank you guys for all the detail and congrats on the continued momentum. Speaker 600:33:35Thanks. Operator00:33:37One moment for our next question. Our next question comes from Howard Halpern with Taglich Brothers. Your line is open. Speaker 400:33:47Congratulations on the quarter guys. Speaker 200:33:50Hey, Howard. How are you, sir? Speaker 400:33:52Doing well. Could you talk about, I guess, the opportunity over the next 2 to 3 years, especially in C Stores and with stadiums on the managed media part of your business and the opportunity there? Speaker 200:34:12Yes. So what we use the term to define that quote is a retail media network, whether it's going in a C store, etcetera. So the opportunity for retail media networks are enormous, okay? The ad dollars are shifting away from traditional media markets. Everybody on this call knows TV ad spending is down and radio and some of the other historical forms of media. Speaker 200:34:47And where is it moving? It's moving into retail media networks. Why? As an advertiser, I want to talk to somebody when they are in the activity of procurement. So if I'm selling Pepsi, I want to sell it inside the C Store. Speaker 200:35:09Somebody is already there buying something. So that resonates across all types of venues because people are out and about in activity or inactive session with their lives. So that's where the advertiser wants to be. So the opportunity is enormous. Now it is offset or not offset, but there is a hurdle, stumbling block because it does require a large CapEx upfront expense. Speaker 200:35:43And there are now so people have been managing that or trying to understand that. They are allocate real capital, number 1. So we'll see real capital be allocated, we believe in 2025, 2026, 2027 towards building out these enormous media networks, number 1. Number 2, we have also seen the rise of arrival of third party financing companies who didn't exist 4 or 5 years ago, they would not finance a media network. Today, there are multiple opportunities to finance a media network, dollars $40,000,000 $50,000,000 $60,000,000 CapEx spend. Speaker 200:36:30And I have 3 or 4 alternatives to take to customers today if they don't want to deploy their own capital. So complex answer to your question, but a lot of tremendous momentum and opportunity heading that away. And we're excited about 20252026. Speaker 400:36:53Okay. And could you talk a little bit about how your channel partner program is pumping up, I guess, through the pipeline of your opportunities? Speaker 200:37:06Sure. I mean our channel pipeline program is up. It is operating today. We have channel partners who are actively buying licenses or adding to their own license count on a weekly, monthly basis. As we did articulate in the earnings call, we had a fellow who was really considered the best channel guy in the industry, Dave Petrosig, who got a sudden illness and Dave passed on July 11. Speaker 200:37:44Yes. So it was a real shock to the company. And so we are currently in the process of evaluating the right person or restructure of our channel to continue the momentum going forward. But it is absolutely now becoming a growing part of our business. Not terribly significant today in the big numbers, but we are adding licenses every month and that's what matters. Speaker 400:38:14Okay. And one last one, I guess for Will. Total operating expenses, $6,200,000 should be a good number going forward for you to be able to leverage off of a growing revenue base? Speaker 100:38:28Yes. We wouldn't expect any material changes from 2Q into the second half of the year and beyond. Speaker 400:38:36Okay. Thanks guys. Keep up the great work. Speaker 100:38:39Thanks, Howard. Operator00:38:41One moment for our next question. Our next question comes from Sam Macogman with Breakout Investors. Speaker 600:38:53Hi guys. Great quarter and enjoyed the call so far. I had a couple of questions. One was about your gross margins, particularly in the hardware. Your hardware gross margin came in at 30%. Speaker 600:39:09That's quite high compared to normal. And I was expecting that to come down to just product mix, but it was an interesting commentary in the press release, which said it came down to kind of improved economies of scale. So I wondered if are we expecting kind of a slow increase like these I know that gross margins fluctuate depending on product mix, but could we see the fluctuations kind of at a higher level moving forward? Speaker 100:39:43Sam, yes, we had the prior year numbers, which were slightly lower as a result of more LED sales in the current year that's transitioned primarily to LCD, but we have taken advantage of a couple of opportunities over the last 8 months to pre purchase large quantities of displays that we are now using on a regular recurring basis across multiple customers and the ability on the financial side for us to make those procurement commitments has driven a reduced screen purchase price. That's why you also see a slightly higher inventory quantity that we've been carrying over the last couple of quarters. We think that we'll continue to have opportunities to evaluate and take advantage of into the future. I'm not ready to say you should expect 30 points on hardware perpetually into the future. I still think we would guide folks to look in the low 20s for now. Speaker 100:40:46But those opportunities are there and in material deployments expect to be able to take advantage of those now that we have the new debt instrument in place. Speaker 200:40:58And I would just add one comment to that, Sam. Scale matters, right? So as we continue to grow, we expect to be able to leverage more of that scale around procurement, etcetera, to continue to enhance our margins whatever that may look like in the future. Speaker 600:41:21Yes, understood. Thank you. You also mentioned debt and your cash flow and debt reduction was great this quarter. I mean, and also in the last 6 weeks, I think you said you reduced the debt by another $4,000,000 which I thought was really impressive. I just wondered, have your kind of goals in terms of leverage by the end of the year changed at all? Speaker 600:41:46Or are you still kind of just on track or are you exceeding expectations, I thought perhaps? Speaker 100:41:52Yes. Sam, I would tell you that the first half of the year is traditionally a little bit stronger in cash flow or net debt reduction in the second half just with the way that some of our SaaS contracts tend to have prepayments in the first half of the year. We're still on track and on target with prior net debt targets that we've shared. And what we've really been focused on, right, is get that breathing room, get that incremental capital availability so that we can accelerate customer acquisition opportunities or strategic transactions if they present themselves. Speaker 600:42:36Great. Last one for me, it's a quick one. I don't know if it's mentioned on the call. I think your backlog was hovering around $110,000,000 Is there any kind of notable change there? Speaker 200:42:50I would tell you that it has come down certainly some as we fulfilled some of the bowling commitments and others. Again, as we've stated in the past, we've moved away from articulating backlog as we're going we've converted to the new accounting system, the new ERP, and we expect to reintroduce that concept in the future. But right now, it's not something that we focused on publicly Speaker 600:43:25discussing. Yes. Okay, understood. Other than that, that's all for me. So thank you very much guys. Speaker 600:43:31Great quarter. Speaker 100:43:33Thanks, Sam. Thanks. Operator00:43:34One moment for our next question. Our next question comes from Jason Weintraub with Titan Partners Group. Your line is open. Speaker 700:43:46Hi, guys. Congrats on the quarter and our team's condolences on Dave's passing. Just a quick question kind of coming off of Sam's question there. You talked about the debt refi in the quarter. Maybe just provide a little bit more color on this and maybe just the operational flexibility that this gives you going forward? Speaker 700:44:08Thanks guys. Speaker 100:44:11Sure. The new debt instruments $22,100,000 of total availability. It's got flexibility to rise over time as we perform on an EBITDA basis. So today with the I think in the earnings, it was $13,000,000 or so in debt. That's $8,000,000 $9,000,000 of availability to make decisions that are good for the business. Speaker 100:44:35Historically, our debt had no revolver, no ability to flex up or down for opportunities. It was just a fixed instrument. So this has created tremendous flexibility both on evaluating procurement opportunities, investment into particular engagements with customers and then looking at strategic alternatives as well. Speaker 200:45:02And I would also add the other factor, Jason, that folks should certainly look at is it's really normalized our balance sheet, moving it all from short term, which made no sense, and that was really an optics issue, not a reality issue. But now that it's moved it back into the long term sector, so our balance sheet is much more normalized. Speaker 700:45:31Excellent. Great, guys. Thank you. Operator00:45:34And I'm not showing any further questions at this time. I'd like to turn the call back over to Will for some further commentary. Speaker 100:45:42Great. I'm taking a look at the IR inbox. There was one question, Rick, that came in just about a hypothetical transaction. We've talked a little bit about strategic opportunities and potential M and A. There was a question about hypothetically how does M and A impact the company and how do you look at that? Speaker 100:46:01Any comment you would like to make there? Speaker 200:46:04Well, number 1, the debt refinancing has put us in a position now. We've cleaned up the balance sheet, we've cleaned up so many operational issues over the last couple of years. Getting on the new ERP software has really put us in a position to start to go look at the market more aggressively, number 1. Number 2, the function of M and A, particularly when we buy or acquire a company that is in an existing vertical, which is really what we look for. Because a company like that typically is going to have a 50% minimum cost of goods. Speaker 200:46:47If it's a $10,000,000 company, they're going to have a 50% cost of goods, right? And we believe we're going to save them 20% out of that cost of goods with our purchasing power. So right there, there's $1,000,000 additional goes to the bottom line. So if it's a $10,000,000 organization, maybe their EBITDA is a 500,000 We just took it from $500,000 to $1,500,000 and that's just on the procurement side. Then on the SG and A side, maybe they have 45% of top line revenue involved in SG and A. Speaker 200:47:23We typically would expect to take out 25% of that, okay? Because we're going to keep the sales and relationships and the customer parts intact, customer support service. We'll consolidate where appropriate, but all the G and A will come out of that. So what was a $10,000,000 acquisition with a $500,000 EBITDA suddenly grew to a $10,000,000 acquisition with a $40,000,000 EBITDA, assuming you keep the same if you take 25% out of the SG and A, you take 10% out of the procurement and you have the 5% they were already doing. So the math is very compelling. Speaker 200:48:11The challenge is every one of them wants 10 times revenue, right, which is unrealistic, but we continue to search and every now and then we expect to find the diamond in the rough. Speaker 100:48:30Thank you, Rick. Appreciate that. There are no more questions at this point from the IR inbox. Rick, any closing comments? Speaker 200:48:401st and foremost, thanks. Let me conclude the call by thanking all the shareholders, clients, partners and our employees here at CRI for the continuing efforts, commitment and support as we work together to transform creative realities into the leading brand in digital signage solutions. We look forward to speaking with everybody again next quarter. Thank you. Operator00:49:06Ladies and gentlemen, this does conclude today's presentation. You may now disconnect and have a wonderful day.Read morePowered by