GDI Integrated Facility Services Q3 2025 Earnings Report

GDI Integrated Facility Services EPS Results

• Actual EPS: C$0.58
• Consensus EPS: N/A
• Beat/Miss: N/A
• One Year Ago EPS: N/A

GDI Integrated Facility Services Revenue Results

• Actual Revenue: $615.00 million
• Expected Revenue: N/A
• Beat/Miss: N/A
• YoY Revenue Growth: N/A

GDI Integrated Facility Services Announcement Details

• Quarter: Q3 2025
• Date: 11/5/2025
• Time: Before Market Opens
• Conference Call Date: Thursday, November 6, 2025
• Conference Call Time: 9:00AM ET

GDI is a leading integrated commercial facility services provider which offers a range of services in Canada and the United States to owners and managers of a variety of facility types including office buildings, educational facilities, distribution centers, industrial facilities, healthcare establishments, stadiums and event venues, hotels, shopping centres, airports and other transportation facilities. GDI's commercial facility services capabilities include commercial janitorial and building maintenance, energy advisory and system optimization, the installation, maintenance and repair of HVAC-R, mechanical, electrical and building automation systems, as well as other complementary services such as janitorial products manufacturing. GDI's subordinate voting shares are listed on the Toronto Stock Exchange (TSX: GDI). Additional information on GDI can be found on its website at www.gdi.com.

GDI Integrated Facility Services Q3 2025 Earnings Call Transcript

Key Takeaways

• Positive Sentiment: Technical Services outperformed: Q3 revenue was CAD 270 million with a record adjusted EBITDA of CAD 19 million and near‑record backlog and margins, supporting a positive outlook for that segment.
• Negative Sentiment: Overall revenue declined 4% to CAD 615 million (2% organic, 2% disposals) despite adjusted EBITDA holding steady at CAD 38 million and a 6% margin, signaling top‑line pressure.
• Negative Sentiment: Business Services USA saw an 11% revenue drop and a 12% organic decline driven by shedding low‑margin accounts and the lingering impact of a large client loss, though margins improved to 7%; management expects stabilization by H1 2026.
• Positive Sentiment: Balance sheet and capital allocation improved: net long‑term debt fell by CAD 26 million, leverage sits in the mid‑2s, the company is active on its NCIB, and management sees more reasonable M&A multiples—supporting buybacks and potential accretive acquisitions.

Presentation

[Operator]

Morning ladies and gentlemen and welcome to the GDI Integrated Facility Services Third Quarter 2025 Results Conference Call. At this time all lines are in listen only mode. Following the presentation we will conduct a question-and-answer session. If at any time during this call you require immediate assistance, please press star zero for the operator. This call is being recorded on Thursday, November 6, 2025. I would like to turn the conference over to Mr. Charles-Etienne Girouard, Senior Vice President and Chief Financial Officer. Please go ahead.

[Charles-Étienne Girouard, Senior VP and CFO at GDI Integrated Facility Services]

Thank you, operator. Good morning all, and welcome to GDI's conference call to discuss our results for the third quarter of fiscal 2025. My name is Charles-Etienne Girouard. I am Senior Vice President and Chief Financial Officer of GDI. I am with Claude Bigras, President and CEO of GDI, and David Hinchey, Executive Vice President of Corporate Development. Before we begin, I would like to make you aware that this call contains forward-looking information, and we ask listeners to refer to the full description of the forward-looking Safe Harbor provision that is fully described at the beginning of our MD&A filed on SEDAR last night.

[Charles-Étienne Girouard, Senior VP and CFO at GDI Integrated Facility Services]

I will begin the call with an overview of GDI financial results for the third quarter of fiscal 2025 and will then invite Claude to provide his comments on the business. In the third quarter, GDI recorded revenue of CAD 615 million, a decrease of CAD 25 million or 4% over 2024. This is comprised of an organic decline of 2% and a 2% decrease from business disposal. In 2024, GDI recorded adjusted EBITDA of CAD 38 million in the quarter, down CAD 1 million from CAD 39 million in Q3 2024, which represents an adjusted EBITDA margin of 6%, remaining consistent with Q3 last year. On a year-to-date basis, revenue reached CAD 1.84 billion, a decrease of CAD 82 million or 4% over the same period of 2024. Year-over-year revenue decline was primarily due to a 4% organic decline in revenue.

[Charles-Étienne Girouard, Senior VP and CFO at GDI Integrated Facility Services]

Adjusted EBITDA in the first nine months of the year amounted to CAD 105 million, an increase of CAD 5 million or 5% over the corresponding period of 2024. Our Business Services Canada segment recorded revenue of CAD 144 million in the third quarter while generating CAD 10 million in adjusted EBITDA, down CAD 1 million compared to Q3 last year. Adjusted EBITDA margin was 7% compared to 8% in Q3 2024. Our Business Services USA segment recorded revenues of CAD 198 million in Q3, a decrease of 11% over Q3 2024. The segment experienced an organic decline of 12% in Q3, which reflects the paring down of low margin accounts as well as the loss in Q1 2025 of the remaining 20% of a large client loss during Q1 of fiscal 2024.

[Charles-Étienne Girouard, Senior VP and CFO at GDI Integrated Facility Services]

In addition, revenue generated from one new customer in 2024 fluctuated based on the volume of recurring project works, which was lower in the third quarter of 2025 compared to last year. This segment reported adjusted EBITDA of CAD 13 million representing an adjusted EBITDA margin of 7%, an increase of 1% over Q3 last year. The Technical Service segment recorded revenues of CAD 270 million compared to CAD 269 million in Q3 last year. The segment generated adjusted EBITDA of CAD 19 million, which is CAD 1 million higher than Q3 last year, representing an adjusted EBITDA margin of 7% in both Q3 of 2025 and 2024.

[Charles-Étienne Girouard, Senior VP and CFO at GDI Integrated Facility Services]

Finally, our Corporate and Other segments reported revenues of CAD 3 million compared to CAD 4 million last year and no change in negative adjusted EBITDA, CAD 4 million versus Q3 2024. I would like now to turn the call to Claude, who will provide further comments on GDI performance during the quarter.

[Claude Bigras, CEO at GDI Integrated Facility Services]

Well, thank you, Charles-Étienne. Bonjour, tous, and thanks to everyone in participating in GDI's Q3 earnings conference call. I'm relatively pleased with GDI's performance in Q3 this year considering our technical services segment is continuing to fire on all cylinders. We recorded an organic growth rate of 4% and a record high adjusted EBITDA of CAD 19 million for the quarter. We were able to deliver very strong results. Despite that, we continued to see some client delay project starts due to some uncertainty in the economy during the quarter. Project backlogs at Tensworth remain near record high and as do the margins on the backlog. We feel that our business services segment performed well in face of the headwinds we are seeing in the commercial real estate in Canada and the United States.

[Claude Bigras, CEO at GDI Integrated Facility Services]

In Canada, even though our client churn is more than double our historic rate of 4%, we managed to limit our organic decline to 1% while adjusted EBITDA came at CAD 10 million versus CAD 11 million last year. The business is holding up quite well despite the market pressures. Our Business Services USA segment recorded an organic decline of 12% during the quarter. We are still lapping the loss of the remaining piece of our largest client of Q1 2025 combined with the paring down of low margin account. As Charles-Etienne was stating, we expect organic growth to stabilize during the first half of next year despite the revenue loss. Adjusted EBITDA increased to 7% in Q3 versus the same quarter last year.

[Claude Bigras, CEO at GDI Integrated Facility Services]

As we focus on margin protection and retention going forward and during the quarter, our outlook for the remainder of the year is in line with what we announced in Q2. We expect some weakness in our Business Services segment and to a lesser degree in Business Service USA segment. Due to the economic uncertainty, we are expecting business in this segment to recover well in the first half of 2026. Our Technical Services Business is performing well and notwithstanding the global economic uncertainty, our outlook remains very positive. GDI had a solid quarter from a balance sheet perspective. We ended the quarter with a CAD 26 million reduction in our long-term debt net of cash coming from a combination of free cash flow, CAD 11 million reduction in net operating working capital, and the sale of our non-core property in the province of Quebec for CAD 8 million.

[Claude Bigras, CEO at GDI Integrated Facility Services]

Our leverage ratio sits comfortably in the mid-2s, which gives us plenty of ammunition to double down on our growth strategy. GDI outlook for M&A is positive as we are dedicated to continue to grow through acquisitions and we're very satisfied with the market adjustments we see in multiples. So that makes our activities more promising. I would like to thank our shareholders for the patience and support and all of my team members at GDI are working very hard to deliver results but are focused on the long term to manage the business. Operator, please feel free to open the line to questions for analysts.

[Operator]

Thank you, Mr. Bigras. Ladies and gentlemen, we now begin the question answer session. If you'd like to ask a question, please press star followed by number one on your telephone keypad. If your question has been answered you would like to withdraw from the queue, please press star followed by the number two. And if you're using a speakerphone, please lift your hands before pressing any keys. One moment please while we compile the roster. Your first question comes from Derek Lassard with TD Cowen. Please go ahead.

[Derek Lessard, VP of Equity Research at TD Cowen]

Yeah, good morning gentlemen. Hope you're having a good day. Yeah, Claude, I just have actually my questions related to the Business Services USA segment. I understand the 12% organic decline, but I think in previous quarters you had mentioned that you had several new clients or contracts that were coming on board that would help offset that. Just curious where you are in onboarding those contracts.

[Claude Bigras, CEO at GDI Integrated Facility Services]

You know what? Actually, this year our sales growth was interesting. Unfortunately, you know, the client loss in end of 2024 and 2025 was a significant loss that needs a lot of work to compensate. We had. We still have this large client, but unfortunately, in the last couple of quarters, the quantity of work that we execute for this client is significantly lower than what we did last year. Again, the strategy is we're focusing on sales. Our Sales Team is everywhere we go, you know, and we are focusing on sales. Now, this being said, I don't want us to sell at any price. You know, our focus is margin protection. At the end of the day, this is what counts. We're very, very focused on selling at the right price at the right client.

[Derek Lessard, VP of Equity Research at TD Cowen]

Okay, that's helpful. And I guess maybe just curious on your thoughts on when you expect to in the same segment, to restore sort of that historical organic growth or get back to that historical level?

[Claude Bigras, CEO at GDI Integrated Facility Services]

Well, listen, you know what, there's two parts to this answer. The first part is when we have passed the fourth quarter with our large client loss with our sales strategy, we'll get back to organic growth in, I would say, mathematical way. So again, the strategy, Derek, is to really focus on sales at the right margin. This is the ticket. And growth will come in as we will have eliminated the loss of this large client.

[Derek Lessard, VP of Equity Research at TD Cowen]

Okay, thanks, Claude. I'll reach you.

[Claude Bigras, CEO at GDI Integrated Facility Services]

Thank you.

[Operator]

Thank you. Your next question comes from Frederic Bastien with Raymond James. Please go ahead.

[Frederic Bastien, Managing Director and Head of Industrial Research at Raymond James]

Bonjour.

[Claude Bigras, CEO at GDI Integrated Facility Services]

Bonjour.

[Frederic Bastien, Managing Director and Head of Industrial Research at Raymond James]

Sorry I missed Charles-Étienne's comment, but Claude, you mentioned or commented that you were satisfied with the multiple movement you're seeing for M&A. Can you expand on that? Just wondering how aggressive private equity may be in the sector still.

[Claude Bigras, CEO at GDI Integrated Facility Services]

Okay, I would be very blunt. Maybe my colleagues will look at me with big eyes, but at least I give you my honest answer. Okay, so what we've seen over the last couple of years is there was COVID, there was the surge of margins and profitability. Everybody would sell his mother in the trade. And the multiples were just out of my mind. It was almost impossible to do an accretive transaction following COVID. And there was maybe three major players that were actually very active. But now we passed that, unfortunately the three major players are not playing anymore because they're being taken by creditors almost. So that's behind us. But now we are, now we are seeing a more going back to normal approach. People have digest that they cannot expect crazy multiples like we've seen as far as two years ago, three years ago.

[Claude Bigras, CEO at GDI Integrated Facility Services]

So this may create for us an environment where we can entertain discussions that are reasonable. Again, I always saying, it's when you make the acquisition that you realize the value, not when you sell.

[Frederic Bastien, Managing Director and Head of Industrial Research at Raymond James]

Great. And then as you look forward, which segment are you going to prioritize. I mean, it's a tough question, which child do you prefer? But would you put more money into [H. Worth] these days?

[Claude Bigras, CEO at GDI Integrated Facility Services]

Well, listen, you know what, let's break it down into three parts because the strategy has some nuance in each part. Business Service Canada, it's sales and organic growth focus. And you know what, if we can extend our service offering through auxiliary service offering that can help us grow the business, we're all for it in the U.S. again, our sales team is very active and we see opportunities. Like I said, I would say accredited transaction going forward. Now I don't want to tease people, but I can tell you that we're very active. And the Technical Service segment is again, what I said to you guys last year is we're focusing on margin expansion. So far I think it has delivered on what we were expecting. For sure. If we have good opportunities, we will look at it.

[Claude Bigras, CEO at GDI Integrated Facility Services]

But we focus more on the maintenance part instead of the project part. As you see, the revenue is a little lower because we went away from those, I would say the humongous project that create a lot of risk. So we're no longer playing in this place. So I think the margins demonstrate our, let's say, rigor in appraising and delivering on project.

[Frederic Bastien, Managing Director and Head of Industrial Research at Raymond James]

Thanks. My last question, how are you seeing buybacks in light of your share price right now?

[Claude Bigras, CEO at GDI Integrated Facility Services]

Well, listen, we feel it's an opportunity so we're active on it. And as we go, we still have our NCIB in place and we are maneuvering according to our capacity, I would say the arrangement of the NCIB. So yes, for sure it's an attractive price for us as well.

[Frederic Bastien, Managing Director and Head of Industrial Research at Raymond James]

Thank you. I'll turn it over.

[Operator]

Thank you. Your next question comes from Frederic Tremblay with Desjardins. Please go ahead.

[Claude Bigras, CEO at GDI Integrated Facility Services]

Good morning, Mr. Tremblay.

[Frederic Tremblay, Director of Equity Research at Desjardins Capital Markets]

Good morning. Apologies if some of this was already discussed as I joined the call a little late. But on the Business Services USA, can you maybe comment on the Sales Team's efforts to win new business encoding and higher margin specialized areas like food, sanitation and data centers. Has that that focus been fruitful so far?

[Claude Bigras, CEO at GDI Integrated Facility Services]

Well, it's delivering. You know what it's again, you know, I'm very happy of what the Sales Team was able to accomplish this year. Mind you that if we had not done that, our margin, not margin but our top line would have decreased maybe 20%. So we were able to compensate a lot through our aggressive sales. But again, you know, I'm saying it to everyone all the time, we cannot get into the web of selling at discount at these times, we will live with it for four, five, six years. So we sell, but we still need to keep the margin. So as you see, although we have a decline in Business Service, we did better margin wise than last year. So that's the ticket.

[Claude Bigras, CEO at GDI Integrated Facility Services]

But this being said, I'm totally aware that growth is important and growth would be back, but I want to have a good growth.

[Frederic Tremblay, Director of Equity Research at Desjardins Capital Markets]

Yeah, makes sense. And maybe just in that segment in the U.S. that one large customer that's seeing quarterly fluctuations in their project work, I imagine that you do have some near term visibility on the work associated with that customer. Is there anything you can point us to in regards to Q4 with that customer in particular? Is that still slow or is there a pickup that you're seeing relative to prior quarters?

[Claude Bigras, CEO at GDI Integrated Facility Services]

Yeah, well listen, we were expecting in Q4 that is, you know, I will just say that is a customer that's very active in data centers. So and the data, the data center business overall is growing and it's active. But since we have all this everything happening in the U.S. it looks like there was a little bit of, I would say downside, a downturn into the order operations. But we are very confident that it's, I would say a short term or one time reduction of work and they will continue to grow.

[Frederic Tremblay, Director of Equity Research at Desjardins Capital Markets]

Okay, thanks for taking your questions. I'll get back in the queue.

[Claude Bigras, CEO at GDI Integrated Facility Services]

Thank you, sir.

[Operator]

Thank you. Ladies and gentlemen, as a reminder, if you have any questions, please press star one. Your next question comes from Zachary Evershed with National bank. Please go ahead,

[Claude Bigras, CEO at GDI Integrated Facility Services]

Mr. Zachary. Good day.

[Zachary Evershed, Director of Special Situations Research Analyst at National Bank Financial]

Good day. Claude, could you talk us through the customer realignment process and how that impacts your growth trajectory in the next three quarters?

[Claude Bigras, CEO at GDI Integrated Facility Services]

Well, a customer realignment again. We are replacing lost business for XYZ number of reasons. And I can share with you that if we were losing customer because of service delivery failure, I'll be a lot more nervous. We're dealing with price adjustments that we feel are not healthy for us long term. But we're replacing this business through having growth our sales force. Again, this is for us, this is a strategy. So the customer realignment comes with acquiring new customer at the right price to continue to deliver on the margin. But we're very active also talking and working with our existing customers to adjust pricing. I don't want to be too technical, but as you may know, there was an inflationary period that is actually taking a token on our labor cost.

[Claude Bigras, CEO at GDI Integrated Facility Services]

So the increase in labor costs we're passing to our customer is, you know, significant increases to customers. So we're dealing with our customers to see how we can mitigate that. And so this is, you know, it's a little, how can I say this is, you know, there are periods in the life-cycle of a business, you know, for the last year and maybe another maybe couple of quarters, we are right in the middle of it and I expect us to, you know, finish this part and you know, renew our new, renew as much customers that are healthy for the business and also acquiring new customers for the long term. But, you know, we're working into it right now.

[Zachary Evershed, Director of Special Situations Research Analyst at National Bank Financial]

Great color. Thanks. And then on the M&A front, the balance sheet has improved quite a bit. How high would you take leverage for the right acquisitions? And is there a different level that you turn off the ncib?

[Claude Bigras, CEO at GDI Integrated Facility Services]

I don't comment very much on the NCIB, to be very honest. But for the, you know, for our debt level, you know, we are in the mid two, so we have a lot, we have a lot of headways to work on. Depending, you know, I would say that our healthy places probably from there to maybe in the mid 3s, maybe 4. It's really worth it. But again, we're focusing on accretive transactions. You know, there's no room for long term investment return these days. We're focusing on accretive transactions. And again, I don't want to be the teaser, but I can tell you that the team is working actively into this sector.

[Zachary Evershed, Director of Special Situations Research Analyst at National Bank Financial]

Thank you very much. I'll turn it over.

[Operator]

Thank you. There are no further questions on the phone line. I will turn it over to Mr. Bigras for some closing remarks.

[Claude Bigras, CEO at GDI Integrated Facility Services]

Thank you very much. Monsieur. Just in closing, I just want to make sure that, you know, we have a simple strategy, but yet that needs a lot of elbow work to accomplish. You know, in these times where there is uncertainties, where the real estate sector is a little bit into headwinds and everything, we're focusing on working with our clients, protecting margins, which is the most important part of the business. You know what, I can live with 3%,4% decline for a couple of quarters because we were rigorous in the way we approach, the way we create value in the business. So we are absolutely investing in Sales and Business development on top of it.

[Claude Bigras, CEO at GDI Integrated Facility Services]

So Sales, Business development, continuing to improve on our Technical Business, that does very well and continue to protect the margin and develop on the Business Service side, not complicated, but a lot of work. And again, in finishing, yes, we are feeling very confident on the M&A side. As I said earlier, we think that the multiples are getting into a more reasonable bracket for us to transact. So thank you very much for your time.

[Operator]

Ladies and gentlemen, this concludes your conference call for today. We thank you for participating and ask that you please disconnect your lines. Have a great day.

Participants

Executives

• Claude Bigras, CEO
• Charles-Étienne Girouard, Senior VP and CFO

Analysts

• Frederic Tremblay, Director of Equity Research at Desjardins Capital Markets
• Frederic Bastien, Managing Director and Head of Industrial Research at Raymond James
• Zachary Evershed, Director of Special Situations Research Analyst at National Bank Financial
• Derek Lessard, VP of Equity Research at TD Cowen