Flushing Financial Q1 2025 Earnings Report

Flushing Financial EPS Results

• Actual EPS: $0.23
• Consensus EPS: $0.22
• Beat/Miss: Beat by +$0.01
• One Year Ago EPS: N/A

Flushing Financial Revenue Results

• Actual Revenue: $58.10 million
• Expected Revenue: $55.38 million
• Beat/Miss: Beat by +$2.72 million
• YoY Revenue Growth: N/A

Flushing Financial Announcement Details

• Quarter: Q1 2025
• Date: 4/29/2025
• Time: After Market Closes
• Conference Call Date: Wednesday, April 30, 2025
• Conference Call Time: 9:30AM ET

Flushing Financial (NASDAQ:FFIC) operates as the bank holding company for Flushing Bank that provides banking products and services primarily to consumers, businesses, and governmental units. It offers various deposit products, including checking and savings accounts, money market accounts, non-interest bearing demand accounts, NOW accounts, and certificates of deposit. The company also provides mortgage loans secured by multi-family residential, commercial real estate, one-to-four family mixed-use property, one-to-four family residential property, and commercial business loans; construction loans; small business administration loans and other small business loans; mortgage loan surrogates, such as mortgage-backed securities; and consumer loans, including overdraft lines of credit, as well as the United States government securities, corporate fixed-income securities, and other marketable securities. It operates full-service banking offices in Queens, Nassau, Suffolk, Kings, and New York counties, New York; and an internet branch under the iGObanking and BankPurely brands. Flushing Financial Corporation was founded in 1929 and is based in Uniondale, New York.

Flushing Financial Q1 2025 Earnings Call Transcript

Key Takeaways

• Flushing reported a GAAP loss per share of $0.29 and core earnings of $0.23 in Q1 2025, reflecting a $17.6 million non-cash goodwill impairment that did not affect regulatory capital.
• Net interest margin expanded to 2.51% GAAP and 2.49% core, driven by liability repricing and with contractual loan repricing poised to add approximately $9 million to net interest income in 2025 and $13 million in 2026.
• The bank maintains a conservative credit profile with over 90% of loans real estate-secured at an average loan-to-value below 35%, low nonperforming and criticized loans, and an allowance for credit losses of 59 basis points.
• Liquidity and capital remain strong with $4 billion of undrawn lines, 7% year-over-year deposit growth, uninsured deposits at 16% of total, and a tangible common equity to tangible assets ratio of 7.79%.
• Asian markets present significant growth opportunities, as existing branches hold $1.3 billion in deposits (17% market share of a $40 billion market) and two new branches are slated to open in 2025.

Presentation

[Operator]

Welcome to Flushing Financial Corporation's First Quarter twenty twenty five Operating Results Conference Call. Hosting the call today are John Buren, President and Chief Executive Officer and Susan Cullen, Senior Executive Vice President, Chief Financial Officer and Treasurer. Today's call is being recorded. All participants will be in listen only mode. After today's presentation, there will be an opportunity to ask questions.

[Operator]

A copy of the earnings press release and slide presentation that the company will be referencing today are available on its Investor Relations website at flushingbank.com. Before we begin, the company would like to remind you that discussions during this call contain forward looking statements made under the Safe Harbor provisions of The U. S. Private Securities Litigation Reform Act of 1995. Such statements are subject to risks, uncertainties and other factors that could cause actual results to differ materially from those contained in any such statements, including as set forth in the company's filings with the U.

[Operator]

S. Securities and Exchange Commission to which we refer you. During this call, references will be made to non GAAP financial measures as supplemental measures to review and assess operating performance. These non GAAP financial measures are not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with U. S.

[Operator]

GAAP. For information about these non GAAP measures and for a reconciliation to GAAP, please refer to the earnings release and or the presentation. I would now like to introduce John Buran, President and Chief Financial excuse me, Chief Executive Officer, who will provide an overview of the strategy and results.

[John Buran, President, CEO & Director at Flushing Financial]

Thank you, operator. Good morning, and thank you for joining us for our first quarter twenty twenty five operating results conference call. As we enter 2025, the outlook was favorable with a better operating environment driven by expectation of a strong economy, the potential for future rate cuts by the Fed as inflation eased and there were signs that the yield curve would regain a positive slope. Unfortunately, the first quarter did not play out this way as the economy was still solid, but uncertainty about the outlook became the primary focus as the yield curve returned to inversion. Despite these challenges, we achieved important improvement in our operations as GAAP and core NIM expanded to the $2.5 range, a level we have not seen since the fourth quarter of twenty twenty two.

[John Buran, President, CEO & Director at Flushing Financial]

For the first quarter, the company reported a GAAP loss per share of $0.29 and core earnings per share of $0.23 The primary difference between the GAAP and core earnings is a non cash, non tax deductible goodwill impairment charge of $17,600,000 or $0.51 a share. The impairment had no impact on tangible or regulatory capital. As a result, we have no goodwill remaining on the balance sheet. Our areas of focus are improving profitability, maintaining credit discipline and preserving strong liquidity and capital. While we recognize there's a lot more work to do, we're encouraged by the progress to date.

[John Buran, President, CEO & Director at Flushing Financial]

I'll now turn it over to Susan to discuss our area of focus, including our contractual loan repricing that can substantially improve income over the coming years.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Susan? Thank you, John. Our first area of focus is improving profitability. While this is expected to be a multi year endeavor, we made progress in the first quarter as both GAAP and core net interest margins expanded quarter over quarter. We expect further net interest margin expansion as real estate loans contractually reprice higher.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

We are focused on improving our return on average equity over time. Slide five provides more detail on our net interest margin expansion. The GAAP and core net interest margins increased 12 basis and 24 basis points to two point five one percent and two point four nine percent respectively in the first quarter. Liability repricing was a driver of the improvement as the cost of funds declined 22 basis points quarter over quarter compared to a nine basis points decrease in average earning assets. Entering the first quarter, the yield curve regained a positive slope, but as the quarter closed, the slope turned negative.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

A positively sloped yield curve will drive net interest margin expansion, while a negatively sloped curve will make margin expansion more challenging. Our interest rate risk modeling shows a 100 basis point positive slope in the yield curve, but the short end declining would benefit net interest income by about $1,000,000 in the first year and $10,000,000 in the second year. In the near term, the net interest margin is expected to be impacted by the shape of the yield curve, changes in the balance sheet mix and continued contractual repricing. The March NIM was not materially different from the NIM that's being reported. Slide six provides more detail on our deposits.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Average deposits increased 7% year over year and about 1% quarter over quarter. The loan to deposit ratio improved to 87% from 94% a year ago. The cost of deposits decreased by 19 basis points during the quarter and we continue to seek opportunities to lower deposit rates. Our deposit betas were also favorable during the quarter as interest bearing betas were 59% as rates declined, which is the same as when rates increased over the past cycle. Total CDs are $2,600,000,000 or 34% of total deposits at quarter end.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Approximately $600,000,000 of CDs with a weighted average rate of 4.16% will mature in the second quarter. Current CD rates are 3.5% to 4.25%. Customer preference is for ninety one day product, which has an APY of 4% followed by the one year CD at 3.85. During the first quarter, we retained about 80% of the maturing CDs with a weighted average rate reduction of 69 basis points. Going forward, while there is possibly some benefit from CD repricing based on the current yield curve, we do not expect it to be significant.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Average non interest bearing deposits increased 3% year over year, but declined 2% quarter over quarter. As a percentage of total average deposits, average non interest bearing deposits were 11.3% compared to 11.8% a year ago. Non interest bearing deposits are a significant focus area as incentive plans have been revamped to emphasize further growth and deeper customer relationships. Checking account openings increased 5% year over year and 6% quarter over quarter. We continue to focus on shifting the deposit mix and reducing the overall cost.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Slide seven provides more detail on the contractual pricing of the loan portfolio. For the remainder of 2025, about $511,000,000 of loans are due to reprice 171 basis points higher than the current coupon using the March 31 Index. In 2026, about $7.00 $6,000,000 due to reprice 190 basis points higher, with the last sizable portion of repricing in 2027 were nearly $1,000,000,000 of loans due to reprice about 168 basis points higher. Repricing in twenty twenty five to twenty twenty seven is largely based on the five year Federal Home Loan Bank of New York advance rates plus a spread. During the first quarter, there were about $148,000,000 of loans that were rescheduled to reprice approximately 194 basis points higher based on the year end index values.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Approximately 88% of these loans remained with the bank and repriced two ten basis points higher. Over 91% of these loans are current, while approximately 9% are less than thirty days delinquent. All else being equal, we expect loan repricing to drive net interest margin expansion with an annualized $9,000,000 of interest income in 2025 and $13,000,000 in 2026. Over the three year period, these loans will cumulatively add approximately $50,000,000 of interest income. Slide eight highlights our second area of focus, which is maintaining credit discipline.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

As we have discussed over the past several quarters, we have a low risk and conservative loan portfolio. Over 90% of loan portfolio is secured by real estate with an average loan to value less than 35%. We have a long history of low levels of credit losses. One of our key strategic initiatives is enhancing our relationship pricing focus and we're beginning to see results. Slide nine depicts our net charge off history compared to the industry since 02/2001.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

As you can see, our underwriting has outperformed over time often by a wide margin. Our conservative credit culture has been proven in many rate economic cycles and our commitment to our low risk credit profile is unwavering. Our two largest portfolios are multifamily and investor commercial real estate. And these portfolios have a combined debt service coverage of 1.8 times. When we stress test this ratio for higher rates and increased operating expenses, the DCRs are still strong at 1.4 times.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

As shown on Slide 10, our level of non current loans to total loans is also favorable compared to the industry, not only recently, but for the past twenty four years. This is primarily due to our conservative underwriting. Our borrowers have a low leverage with an average loan to value of less than 35% on our real estate portfolios and high cash flows debt coverage ratios of 1.8 times for our multifamily and investor commercial real estate portfolios. We have a minimal amount of loans with an LTV greater than 75%, with more than a third of these loans having mortgage insurance. We remain comfortable with our conservative underwriting will continue to limit problem assets and ultimately limit loan losses.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Slide 11 shows our allowance for credit losses by loan portfolio. Overall, our allowance for credit losses is 59 basis points of loans, which is stable quarter over quarter. Criticized loans to total loans is a low 133 basis points and as previously discussed, the loss content in our portfolio is low given our conservative underwriting standards. All of these items keep us very confident that our low risk credit profile performs well over various economic cycles. Slide 12 outlines credit metrics at a more granular level for our multifamily portfolio.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

This portfolio comprises 38% of gross loans and has strong credit metrics such as a weighted average loan to value of 42% and a weighted average debt coverage ratio of 1.8 times. Non performing loans in this portfolio are only 101 basis points and criticized and classified are only 116 basis points. The average loan size is $1,200,000 in this $2,600,000,000 portfolio. Overall, the portfolio is very granular and is conservatively underwritten. Slide 13 provides further context on the risk in our multifamily portfolio and comparison to peers.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

As of 12/31/2024, our criticized and classified multifamily loans were only 102 basis points, which is below the median of the peer group. At the end of the first quarter, this ratio was 116 basis points. Multifamily reserves criticized the classified multi loans were 51%, which is above the median of the peer group in the fourth quarter and this ratio was 43% in the first quarter. '30 to '80 '9 day past dues in our multifamily loan portfolio are only 11 basis points. During the first quarter, over $64,000,000 of loans were scheduled to reprice to mature.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Approximately 96% of the loans remained at the bank and repriced two sixty seven basis points higher to a weighted average rate of 6.59%. Nearly 100% of these loans are current. This is a testament to our borrowers and our conservative underwriting standards. With these credit metrics, we see limited risk and loss content on the horizon. Slide 14 provides an overview of our investor commercial real estate portfolio, which is 29% of gross loans.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

The investor commercial real estate portfolio has 34 basis points of non performing loans and 175 basis points of criticized and classified loans. Our exposure to offices loans is small at 3% of gross loans. There are two non performing loans in the office portfolio and a total of three that are criticized and classified. These metrics provide a clear representation of a conservative investor commercial real estate portfolio. On slide 15, we discuss our last area of focus, which is to preserve strong liquidity and capital.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

We have ample liquidity with $4,000,000,000 of undrawn lines and resources at the end of the quarter. Average deposit growth was nearly 7% year over year and 2% quarter over quarter. Uninsured and uncollateralized deposits remained low at 16% of total deposits. The company and the bank remained well capitalized. Our tangible common equity to tangible assets was stable at 7.79% quarter over quarter.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

We feel very good about our liquidity and capital positions. I will now turn it over to John. John?

[John Buran, President, CEO & Director at Flushing Financial]

Thanks, Susan. Slide 16 provides detail on our Asian markets, which account for about one third of our branches. We have approximately $1,300,000,000 of deposits and $738,000,000 in loans in these markets. These deposits are 17% of total deposits and we only have a 3% market share of this $40,000,000,000 market, implying that there's substantial room for growth. We expect to expand our branch network in these markets during 2025 with our Jackson Heights branch opening in early May and a second Chinatown branch later this year.

[John Buran, President, CEO & Director at Flushing Financial]

Our Asian markets with its dense population, high number of small businesses continues to be an important opportunity for us and one that we believe will drive our success in the future. Our approach to this market is supported by our multilingual staff, our Asian Advisory Board and participation and sponsorship of cultural activities. Slide 17 outlines the operating environment, which has shifted considerably this quarter. The spread between the five year FHLB advance and the three month SOFR rate turned negative during the quarter compared to a positive spread entering 2025. The spread is a good indicator of how our net interest margin will trend in the future.

[John Buran, President, CEO & Director at Flushing Financial]

While we have some opportunities to lower deposit costs, this is going to be more challenging without a reduction in short term rates. On the other hand, our real estate portfolio should continue to reprice higher over the next three years. With our focus on remixing the balance sheet, the company should experience NIM expansion over time. We're executing on our new business initiatives. Period end demand deposits increased nearly 6% year over year and 3% quarter over quarter.

[John Buran, President, CEO & Director at Flushing Financial]

This product remains a high priority for the bank. Our SBA team is also ramping up as we sold about $5,000,000 of loans during the quarter and the pipeline continues to build. We're also looking to selectively hire and last week announced the addition of a new deposit focused team with three bankers. While the operating environment has become less favorable, we're focusing on what we can control and investing in the business to drive future profitability. Slide 18 provides our high level perspective on performance in the current environment.

[John Buran, President, CEO & Director at Flushing Financial]

I'll start by saying that the first quarter's trends are largely consistent with expectations and the outlook has not significantly changed for the remainder of the year at this point. We still expect stable assets for the year and loan growth will be market dependent. There's a continued emphasis on improving the mix of interest earning assets and liabilities. There are some opportunities to reprice deposits and loans with contractual loan repricing providing the best opportunity to generate net interest margin expansion absent a change in the yield curve. I'll remind you some deposit products have seasonality in the summer months.

[John Buran, President, CEO & Director at Flushing Financial]

Non interest income should be aided by the closing of back to back swap loans in the pipeline and the benefits of a BOLI ten thirty five exchange. Non interest expense is expected to increase approximately 5% to 8% in 2025 off a base of approximately $160,000,000 While we had about 1,600,000 of seasonal expenses in the first quarter, this was largely offset by other adjustments that are not expected to occur in the second quarter. We expect a 25% to 28% effective tax rate for the remainder of 2025. Slide 19 outlines our key takeaways. While the environment has shifted to less favorable, we're controlling what we can control and executing on our three areas of focus.

[John Buran, President, CEO & Director at Flushing Financial]

We're progressing in improving profitability as the GAAP and core net interest margin expanded twelve and twenty four basis points quarter over quarter and we continue to expect to benefit from contractual loan repricing through 2027. We have a very well defined credit discipline, which is conservative and low risk. While there was some slight softening in the credit metrics this quarter, we remain comfortable with our underwriting and level of risk. Our liquidity and capital remains strong. While there's some uncertainty in the economic outlook, we'll stick to these areas of focus and improve the financial performance of the company over time.

[John Buran, President, CEO & Director at Flushing Financial]

Operator, I'll turn it over to you to open the lines for questions.

[Operator]

The first question comes from Chris O'Connell from KBW. Please go ahead.

[Christopher O'Connell, Director at Keefe, Bruyette & Woods (KBW)]

Hey, good morning.

[John Buran, President, CEO & Director at Flushing Financial]

Good morning, Chris. Morning,

[Christopher O'Connell, Director at Keefe, Bruyette & Woods (KBW)]

got the expense

[Christopher O'Connell, Director at Keefe, Bruyette & Woods (KBW)]

guide unchanged. I was hoping to just get some color around the puts and takes on the adjustments that offset the seasonal uptick and just maybe a sense of the cadence to get to the guide for the rest of the year?

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Chris, the guide for the rest of the year will be based off the 5% to 8% off the $160,000,000 rough and tough from last year. We should have a run rate very similar to what we had in this quarter for every quarter thereafter.

[Christopher O'Connell, Director at Keefe, Bruyette & Woods (KBW)]

Okay, got it. And just I guess what were the adjustments that were offsetting the seasonal expenses this quarter?

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

There were some adjustments made based on year end accruals that needed to be trued up as we started the new year.

[Christopher O'Connell, Director at Keefe, Bruyette & Woods (KBW)]

Okay. So mostly all in the compensation, correct?

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Yes. As is most of our seasonal expenses. What you're seeing there is a pretty good run rate.

[Christopher O'Connell, Director at Keefe, Bruyette & Woods (KBW)]

Okay. Yes. Got it. And then just hoping to get a little bit of info on the multifamily uptick in the NPLs and just the office credit driving the uptick in the criticized classified?

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Sure. The multifamily loan is one relationship that consists of three loans that have an LTV of about 43%. We have a borrower that we're working with and hopefully we should have those resolved in relatively short order. The office building loan, the largest tenant moved out. There's been a lot of activity on that building.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

There's several condos in that. They own the office building is condos within a bigger office building, just to be clear. There's been a lot of activity on seeing that new space. We have, again, a willing borrower and we're working on resolving that loan, which will probably happen by the end of the I can't believe we're at the end of the first quarter already, at the end of the second quarter.

[Christopher O'Connell, Director at Keefe, Bruyette & Woods (KBW)]

Okay. Got it. And do either of those have Yes.

[John Buran, President, CEO & Director at Flushing Financial]

So we have the mortgage on the condo, just to be clear.

[Christopher O'Connell, Director at Keefe, Bruyette & Woods (KBW)]

Okay. Great. And do either of Specific reserves or not needed given the LTVs?

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

On multifamily loan, yes, relationship I should say.

[Christopher O'Connell, Director at Keefe, Bruyette & Woods (KBW)]

And what's that level?

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Pardon me?

[Christopher O'Connell, Director at Keefe, Bruyette & Woods (KBW)]

Yes, as in there is

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

there's no specific reserve given that the LTV on this relationship is 43%. There's no forecasted loss on this relationship.

[Christopher O'Connell, Director at Keefe, Bruyette & Woods (KBW)]

Okay. And then on the three business loan net charge offs, I was hoping to just get any info on those. And then I guess high level thoughts, I think it's two or three quarters with relatively similar C and I charge offs from that category. Just high level thoughts on kind of where the run rate or where the typical kind of loss rate is that you think will be on that portfolio longer term?

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

So those loans, again, I know I sound like a broken record had individual issues related to them. One of them had some fraud involved in the underwriting, or not in the underwriting, excuse me, in the application, etcetera. The other ones were longer term credits that just ran into problems. One of them is a consulting firm that had a lot of contracts with the federal government. So we still are very confident in that portfolio.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

We have a lot of allowance allocated against that portfolio. We don't see much else in the way of charge offs at this time that is not that are not fully reserved for. So I don't know if John if you want to add any other color to that.

[John Buran, President, CEO & Director at Flushing Financial]

No, think you pretty well covered it.

[Christopher O'Connell, Director at Keefe, Bruyette & Woods (KBW)]

Okay, great. I will step out for now. Thank you.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Thanks, Chris.

[Operator]

The next question comes from Mark Fitzgibbon with Piper Sandler. Please go ahead.

[Mark Fitzgibbon, Head of FSG Research at Piper Sandler Companies]

Hey guys, good morning.

[John Buran, President, CEO & Director at Flushing Financial]

Good morning, Mark.

[Mark Fitzgibbon, Head of FSG Research at Piper Sandler Companies]

Susan,

[Mark Fitzgibbon, Head of FSG Research at Piper Sandler Companies]

you had talked about the expectation that the margin would expand in the second quarter and I heard the sort of the puts and takes on that. I guess I was wondering if you could help us think about the magnitude of the margin expansion maybe in the second quarter?

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

So, given the interest rate volatility such that meaningfully margin predictions are hard to come by, we provided you the components Mark with the ins and the outs. You can see how if you take the fourth quarter deck and this quarter deck, you can see what's already repriced. Our CD rates are 3.5% to 4.25%, which is a little bit lower than what we have. Loan growth is viewed as limited. So I think we just have some ins and outs.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

I don't think that I can give you any fair quantification at this time.

[John Buran, President, CEO & Director at Flushing Financial]

The other thing is the Mark is the repricing the CRE portfolio, which we view as probably the most significant opportunity, especially given the current rate environment. If the current rate environment stays stable, there's quite a bit of increase associated with net interest income of that Okay.

[Mark Fitzgibbon, Head of FSG Research at Piper Sandler Companies]

On the CD repricing, the $6.00 $2,000,000 of CDs that you say have an average rate of four sixteen. When I look at your posted rates on IGO and Fidelity and some of the other platforms you guys are out on, the three and six month CD rates you're offering are four twenty five. So they're actually higher than that four sixteen level.

[John Buran, President, CEO & Director at Flushing Financial]

Are we Actually, one is coming down to 4%.

[Mark Fitzgibbon, Head of FSG Research at Piper Sandler Companies]

Got you. Okay. And then secondly, John, I wondered if you could talk a little bit about how the Asian community is managing through the tariff situation. And if there's any types of lending that could be problematic as a result of what's going on with the tariff situation?

[John Buran, President, CEO & Director at Flushing Financial]

So remember, this is a community that's very tight. So there isn't really a lot of room for significant changes or substitution of product, etcetera, etcetera. So we think that first of all, let me say that we don't have any exposure any direct exposure to trade. We don't do any sort of trade financing. And even within our portfolio, as you know, we've tended to have a portfolio that is very, very much real estate focused.

[John Buran, President, CEO & Director at Flushing Financial]

While there may be some price increases for some goods within this community, there's very little desire for substitution. So we're not expecting a major impact given that our business is really very much domestically focused and real estate focused.

[Mark Fitzgibbon, Head of FSG Research at Piper Sandler Companies]

Okay. And then the last question I had, it looked like NOW balances were up a lot in the quarter. I was wondering if there was some change or some reason why they surged so much?

[John Buran, President, CEO & Director at Flushing Financial]

Some seasonality associated with that.

[Mark Fitzgibbon, Head of FSG Research at Piper Sandler Companies]

Okay. In what business?

[John Buran, President, CEO & Director at Flushing Financial]

It's predominantly the government business, although we've seen it also in business banking as well. I'll remind you that the in the summer months, some of that seasonality gets reversed.

[Mark Fitzgibbon, Head of FSG Research at Piper Sandler Companies]

Okay, great. Thank you.

[Operator]

The next question comes from Steve Moss with Raymond James. Please go ahead.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Morning, Steve.

[Steve Moss, Director at Raymond James Financial]

Susan and John. Maybe just most of my questions have been asked and answered, but on the SBA pipeline you mentioned, John, just kind of curious how that's building and kind of how you're thinking about the level of gain on sale income potential for the remainder of the year?

[John Buran, President, CEO & Director at Flushing Financial]

Well, we really don't give guidance on that. But basically what we've seen some of the activity has been in the five zero four area, real estate based lending. Of the term loans, we're getting like 7% type of premiums on sale.

[Steve Moss, Director at Raymond James Financial]

Okay. Got you. And then just in terms of just on the credit front here, I hear you guys the loans are well reserved and good to hear that there's activity on the office loan. Just kind of curious, you had three quarters of charge offs here at this point. Maybe should we expect to see some level even modest of reserve build going forward?

[Steve Moss, Director at Raymond James Financial]

Or do we hold right around this 59 to 60 basis point level here going forward?

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Steve, I think given the uncertainty in the environment, once there's finalization over the tariffs, I would expect to see some reserve build.

[Steve Moss, Director at Raymond James Financial]

Okay, great. And those are my two main questions. I really appreciate the color there. Thank you very much.

[Susan Cullen, Senior EVP, Treasurer & CFO at Flushing Financial]

Thanks, Steve. Thank you.

[Operator]

This concludes our question and answer session. I would like to turn the back over to John Buran for any closing remarks.

[John Buran, President, CEO & Director at Flushing Financial]

Thank you. Thank you, operator. I want to thank you all for your attention and your participation and look forward to speaking with you in the future. Have a good day.

[Operator]

This concludes today's teleconference. You may disconnect your lines and we thank you for your participation.

Participants

Executives

• John Buran, President, CEO & Director
• Susan Cullen, Senior EVP, Treasurer & CFO

Analysts

• Christopher O'Connell, Director at Keefe, Bruyette & Woods (KBW)
• Mark Fitzgibbon, Head of FSG Research at Piper Sandler Companies
• Steve Moss, Director at Raymond James Financial