Dutch Bros Q1 2025 Earnings Call Transcript

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Operator

Thank you for standing by, and welcome to the Dutch Bros Incorporated First Quarter twenty twenty five Earnings Conference Call and Webcast. This conference call is being recorded today, 05/07/2025, at five p. M. Eastern Time and will be available for replay shortly after it has concluded. Following the company's presentation, we will open up the lines for questions and instructions to queue up will be provided at that time.

Operator

I would now like to turn the call over to Patty Warren, Dutch Bros, Senior Director, Investor Relations and Capital Markets. Please go ahead at this time.

Paddy Warren
Paddy Warren
Senior Director, Investor Relations and Capital Markets at Dutch Bros

Good afternoon and welcome. I'm joined by Christine Barone, CEO and President and Josh Gunzer, CFO. We issued our earnings press release for the quarter ended 03/31/2025, after the market closed today. The earnings press release, along with the supplemental information deck, have been posted to our Investor Relations website at investors.dutchbros.com. Please be aware that all statements in our prepared remarks and in response to your questions other than those of historical fact are forward looking statements and are subject to risks, uncertainties and assumptions that may cause actual results to differ materially.

Paddy Warren
Paddy Warren
Senior Director, Investor Relations and Capital Markets at Dutch Bros

They are qualified by the cautionary statements in our earnings press release and the risk factors in our latest SEC filings, including in our most recent annual report on Form 10 ks. We assume no obligation to update any forward looking statements. We will also reference non GAAP financial measures on today's call. As a reminder, non GAAP measures are neither substitutes for nor superior to measures that are prepared under GAAP. Please review the reconciliation of non GAAP measures to their comparable GAAP results in our earnings press release.

Paddy Warren
Paddy Warren
Senior Director, Investor Relations and Capital Markets at Dutch Bros

Now with that, I'd like to turn the call over to Christine.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Thank you, Patty. Good afternoon, everyone. I am pleased to share that Dutch Bros continues to operate from a position of strength. We are well positioned to thrive in this dynamic environment. The enthusiasm for our brand, the loyalty of our customers, the passion of our team, and a clear vision for our future give us great confidence.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

On February 7, we opened shop number 1,000 in Orlando, Florida, 30 3 Years after our founding and 3,000 miles from our original pushcart in Grants Pass, Oregon. With a long runway ahead and conviction in our brand, we aim to open the next thousand new shops with the goal of twenty twenty nine total shops in 2029. We see a long term opportunity to drive sustainable transaction growth by addressing structural barriers, bringing in new customers, enhancing frequency with existing customers and sustaining ongoing momentum in the productivity of our newer shops. Q1 results provide further evidence that we are well positioned on the journey to capture the growth opportunity that lies ahead of us. We delivered exceptional results in Q1.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

The momentum we saw exiting 2024 carried forward into the new year. During Q1, total revenue increased 29% when compared to the same period last year. Q1 strong top line momentum was driven by a healthy balance of new shop growth and productivity coupled with strong system same shop sales and transaction growth. The Dutch Bros brand continues to resonate with our customers demonstrated by Q1 system same shop sales growth of 4.7%. Transactions grew for another consecutive quarter, reflecting strong momentum in a highly dynamic external environment.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Company operated same shop sales grew 6.9%, including exceptional transaction growth of 3.7. Our foundational transaction driving initiatives continue to propel us forward. We have a coordinated plan, and we are executing with tenacity across each of these initiatives. We are still in the early innings of these efforts with significant runway ahead of us. We are seeing the benefits of order ahead while successfully balancing transaction growth and ensuring customer satisfaction.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

These changes fit seamlessly in our current model without negatively impacting operational flow. This initiative serves as a prime example of addressing structural barriers and driving success in a key area of opportunity, the morning daypart. Our efforts are yielding not only revenue growth, but also strong adjusted EBITDA growth, which grew 20% as compared to the same quarter last year. Now let's talk about the driving force and key differentiator behind our brand, the broistas in our shops that serve our customers each and every day, and our HQ team mobilized to support them. Dutch Bro's exceptional culture, dedicated broistas, and passion for superior service resonate deeply with our customers, setting us apart and widening our most distinct competitive advantages.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

This foundation is built with each broista in our shops from coast to coast. From the very start of the onboarding process, our training and flow checks ensure every broista is fully trained in our core anchor tenants of speed, quality, and service. A continuous learning playbook allows us to enhance the customer experience. Our shop growth is predicated on the readiness and capabilities within our operations teams. Field leaders are deeply ingrained in the culture, allowing us to create compelling futures for thousands of broistas as they advance their careers with Dutch Bros.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

It is worth reminding that every new It market begins with leaders from inside our system, bringing a level of engagement, experience, and consistency to the journey of new employees and new customers. Our current pipeline includes four fifty operator candidates with an average tenure of more than seven years ready to lead a market. As we shared during our Investor Day, this number has more than doubled since our IPO. Our robust training programs, scalability of our culture, and fun energy empower us to deliver an unparalleled customer experience anchored by speed and quality with exceptional service. We are an employer of choice, and our team is motivated to deliver this great energy and service.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

This strategic approach is further exemplified in our real estate strategy. When I joined in 2023, we took our new market entry strategy to the next level by adjusting the pace of new market penetration, allowing newer markets the time to build brand awareness and demand. In 2024, we enhanced our real estate development team by increasing investment in market planning capabilities and expanding with new members in construction and site acquisition. We supported these efforts with enhanced data, tools, and processes. Actions such as these continue to deepen and widen Dutch Bros competitive moat for long term success.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

In February, we welcomed Brian Cahoe as our new chief development officer. Brian brings nearly twenty five years of retail experience, most recently serving as chief development officer at Yum! Brands KFC US division. We are thrilled to have Brian on board as we continue to invest in our real estate capabilities. Once again in Q1, we saw enhanced new shop productivity.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

This combination of investment in our real estate capability and paid media is driving this positive trend. In Q1, we successfully opened 30 shops and anticipate maintaining this pace next quarter with plans to accelerate the pace in the second half of the year. Our long term real estate development pipeline is strong, giving us confidence to reiterate our expectation of at least 160 system shop openings in 2025. Our strategic investments in development, construction, and market planning combined with our refined site selection process have enhanced new shop productivity and give us even more confidence in achieving accelerated growth. Our goal of twenty twenty nine shops in twenty twenty nine positions Dutch Bros for multiple years of mid teens annual percentage new shop growth.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

This goal is supported by those investments in real estate processes and systems, robust new shop economics, and the expansion of our total addressable market to 7,000 shops. Now I would like to discuss our multiyear efforts to grow transactions and develop sales layers. Last year, we outlined a transaction driving strategy focused on three foundational initiatives to jump start transaction growth. Enhanced focus on category wide innovation, increased paid advertising to build and grow brand awareness, and growth in the Dutch rewards program as the primary avenue for targeted customer marketing. These efforts are working.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

We are continuing to see success as we execute on each of these elements. For the quarter, we saw system same shop transaction growth of 1.3%, which is particularly impressive given we are also lapping two enormously successful LTOs in boba and protein coffee from the prior year. We are still in the early innings and have considerable runway in our foundational transaction driving initiatives. First, innovation. For over thirty years, Dutch Bros has been an innovator, and this will continue to play a pivotal role in our growth story.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Relevant innovation helps us deepen our competitive moat and build upon our core menu pillars of coffee, energy, and refreshment. In q one, we successfully rolled out the sweet cereal sips LTO, offering customers a unique way of enjoying cereal flavors with their favorite latte, freeze, or chai. We also launched the spring fever dream trio, a hyperchrome rebel with blue razz pop and boba, the brownie batter mocha, and a birthday cake latte or freeze with soft top and springs. In March, we delighted our customers with a fun rubber duck, adding a playful touch to their visit. Exciting merch drops like this are another way we make each visit memorable.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Our ongoing innovation efforts are contributors to these outstanding results, enabling us to lap last year's strong performance from boba and protein coffee. Second, strategic use of paid advertising. In Q1, we continued our elevated paid advertising strategy in new and mature markets. It's clear to us these efforts are having a positive impact on our business and growth trajectory given the outperformance we have seen in our newer vintages following the ramping up of this initiative. We expect to continue our paid advertising efforts as we see significant opportunity to drive increased aided awareness in all markets especially newer ones.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

And finally, Dutch rewards. In Q1, we attribute approximately 72% of system transactions to our loyalty program, representing a five point improvement versus the same period last year. Dutch rewards allows us to reach our customers more effectively with a strong focus on a personalized experience. Through this dynamic communication channel, we introduce customers to innovative new and provide unique Dutch experiences, such as surprise sticker days and merch drops. We strategically incentivize visits across various segments, geographies, and dayparts.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Dutch rewards serves as a highly effective direct line of communication with our customers, allowing us to gather real time feedback from our campaigns and continuously improve our customer experience. For context, this program launched in early twenty twenty one and is just four years old. We expect Dutch rewards to be a strong lever for our future growth. In addition to these foundational sales driving initiatives, we see a clear path forward with order ahead, throughput, and food. Our objectives with the order ahead rollout were clear.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Maintain connection throughout the customer experience, remove potential structural barriers, and win more in the morning daypart, all without losing the Broista connection that makes coming to Dutch Bros so special. We are encouraged by the continued success of our order ahead program, which saw strong adoption in Q1. As of the end of the quarter, order ahead accounted for approximately 11% of transaction mix, representing a three point improvement versus Q4. In many new markets, we observed transaction penetration rates nearly two times higher than the system average, driven by this easy way for new customers to discover our brand. Our order ahead thesis is playing out as anticipated at this early stage with transactions over indexing in the morning, a day part where many customers are more time sensitive.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

This is encouraging as we recognize that at times we have long lines. Order ahead also meets our need of increasing speed with better throughput outcomes, opening up the underutilized walk up window channel. We are pleased by the initial throughput driving initiatives we have implemented, and they are already showing promising results. Our throughput work is focused on fundamental blocking and tackling with an emphasis on specific actions to address bottlenecks, remove unnecessary steps, and elevate our productivity. Our objective right now is making sure that we have the right people in the right place doing the right things at the right time to deliver speed and quality with exceptional service.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

At this early stage, our efforts are aimed at driving incremental throughput during peak hours because it is simple, clear, and measurable. We are challenging our shops to exceed their base targets, and early results from a small pilot have been promising. We believe this initiative will enhance our ability to improve speed of service across our shop base as we implement a set of simple and proven techniques. We are thrilled with the success of our limited food test launched late last year and are excited to continue testing and refining this initiative throughout 2025. Building on the success we are having with our order ahead initiative, we believe food can generate incrementality in the morning daypart and drive frequency.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Our approach to this test is both strategic and deliberate. We recognize the potential multiyear growth opportunity with our current food mix at less than 2% of sales. Our goals for this test are clear. Maintain existing high levels of Brooista job satisfaction, continue to support throughput efficiency, minimize complexity, and offer a targeted assortment that allows satisfy our customers craving for food while capturing incremental beverage opportunities. The pilot test has informed our decision to now offer eight SKUs, including four hot food offerings.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

With the completion of an initial pilot, we recently expanded this initiative from eight to 32 shops. Looking ahead, expanding the food test pilot is a crucial step towards a broader test and rollout anticipated to occur throughout 2026. This expansion aims to reach a wider potential audience and positions Dutch Bros more competitively in high value, routinized beverage occasions. In closing, momentum in the business is strong, and our strategies to build our business are working. We have the most passionate people who are well positioned to succeed and grow our brand.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

We have top tier growth that we see sustaining well into the future. In q one, we delivered 29% year over year revenue growth and opened 30 new shops. We have a multiyear road map with visibility to the path ahead. Our foundational transaction driving initiatives are working, and we have clear plans on order ahead, throughput, and food. Our real estate strategy is working, and we are building momentum.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

New shop productivity is strong and system wide AUVs were $2,000,000. We have enormous confidence in our future anchored by our passionate team, our loyal customers and a clear roadmap to grow Dutch Bros. Together we are poised to achieve remarkable success and drive our vision forward. With that, I'll turn it over to Josh.

Josh Guenser
Josh Guenser
CFO at Dutch Bros

Thanks, Christine. I'll provide a recap of Q1 results and a view of our outlook for 2025. Our Q1 performance has reinforced the confidence we have in our growth prospects. First quarter revenue was $355,000,000 an increase of 29% or $80,000,000 over the first quarter of last year. We opened 30 new shops in the quarter, of which 25 were company operated, bringing total system shop count to ten twelve shops.

Josh Guenser
Josh Guenser
CFO at Dutch Bros

We expect to open approximately the same number of shops in the second quarter before accelerating throughout the back half of the year. Our pipeline is strong and we remain confident in opening at least 160 system shops in 2025. System same shop sales growth was 4.7%. In the quarter, we saw 1.3% transaction growth and 3.4% ticket growth, which gives us confidence in our full year same shop sales expectations. While we're cognizant of the potential uncertainty in the broader consumer environment, we've seen strong traffic trends into April, which remain in line

Josh Guenser
Josh Guenser
CFO at Dutch Bros

with our

Josh Guenser
Josh Guenser
CFO at Dutch Bros

expectations. Our full year guidance contemplates 3% to 4% system same shop sales growth in the second quarter, which includes the roll off of approximately 150 basis points of price. In the quarter, adjusted EBITDA was $63,000,000 an increase of 20% or $10,000,000 over the first quarter of last year. This represents 140% growth on a two year basis. As a reminder, we experienced lower adjusted SG and A in Q1 twenty twenty four before ramping up spend throughout the remainder of the year as a part of our overall restructuring efforts.

Josh Guenser
Josh Guenser
CFO at Dutch Bros

Transitioning to our company operated shops, revenue for Q1 was $326,000,000 an increase of 32% or $78,000,000 over the first quarter of last year. Company operated same shop sales growth was an impressive 6.9%, of which 3.7% was transaction growth. Company operated SHOP contribution was $96,000,000 an increase of 30% or $22,000,000 year over year. During the quarter, company operated SHOP contribution margin was 29.4%. Beverage, food and packaging costs were 25% of company operated shop revenue, which is 70 basis points favorable year over year driven primarily by pricing.

Josh Guenser
Josh Guenser
CFO at Dutch Bros

Looking ahead, we evaluated the estimated impact of tariffs within our COGS basket and believe our exposure is limited, with less than 10% of our current COGS basket being sourced internationally. Coffee is the majority of this sourced from Brazil, Colombia and El Salvador, which as of today face a 10% import tariff. Based on what we know now, we believe we can navigate this cost pressure in 2025 within our existing guidance as we have now substantially locked in coffee prices for the remainder of 2025. Considering this, we continue to expect approximately 110 basis points of net COGS margin pressure for the full year, which now includes the estimated impact of tariffs. Our full year guidance contemplates beverage, food and packaging costs of approximately 27% of company operated shop revenue in Q2.

Josh Guenser
Josh Guenser
CFO at Dutch Bros

Labor costs were 27.4% of company operated shop revenue, which is 100 basis points unfavorable year over year, driven primarily by wage investments made last April in California. As we look ahead, we made strategic investments in our shop leadership compensation in early April of this year, which would offset any benefit from sales leverage for the remainder of the year. Occupancy and other costs were 16.5% of company operated SHOP revenue, which is 20 basis points favorable year over year, driven primarily by leverage from sales growth. Pre opening expenses were 1.7% of company operated shop revenue, which is 30 basis points unfavorable year over year, driven primarily by new shop training and travel. Considering all of this, our full year guidance contemplates a company operated shop contribution margin of approximately 29% in Q2.

Josh Guenser
Josh Guenser
CFO at Dutch Bros

Let me turn to other P and L items. Franchising and other revenue was $29,000,000 up $1,700,000 or 6.4% year over year. Franchise and other contribution was $20,000,000 up $1,200,000 or 6.4 percent year over year. Adjusted SG and A was approximately $54,000,000 or 15.1% of total revenue, roughly in line with our expectations. We now expect approximately 90 basis points of leverage on adjusted SG and A for the full year 2025.

Josh Guenser
Josh Guenser
CFO at Dutch Bros

In the quarter, interest expense net increased 7 and $22,000 year over year to $7,100,000 The increase is primarily driven by higher interest expense on long term debt and finance leases for new shops and partially offset by higher interest income on invested cash. For the quarter, we delivered $0.14 of adjusted EPS, up from $09 in Q1 of last year. Let me now provide an update on our balance sheet, cash flow and liquidity. As of March 31, we had $316,000,000 in cash and cash equivalents and $281,000,000 in drawn term notes, resulting in a net cash position of approximately $36,000,000 Relative to Q4 of last year, this represents a decrease of approximately $23,000,000 which is largely related to working capital timing. The combination of strong cash generation from our core business, cash on our balance sheet and access to additional liquidity through an existing credit facility gives us great confidence in continuing our growth trajectory.

Josh Guenser
Josh Guenser
CFO at Dutch Bros

In Q1, our average CapEx per shop was approximately $1,670,000 a decline of approximately 10% from Q4. We are pleased with the progress we are making towards shifting our portfolio to more capital efficient build to suit lease arrangements. As of March 31, we had over $658,000,000 in total liquidity. This total liquidity is comprised of three sixteen million dollars in cash and cash equivalents and $342,000,000 in our undrawn revolver. Shifting to guidance, we have a strong runway ahead and are well positioned to continue producing healthy financial results in this dynamic macro environment.

Josh Guenser
Josh Guenser
CFO at Dutch Bros

Given the strong performance in Q1 and continued momentum into Q2, twenty twenty five total revenues, system same shop sales growth and adjusted EBITDA are trending towards the top half of the previously communicated ranges. As a reminder, those were total revenues between $1,555,000,000 and $1,575,000,000 system same shop sales growth in the range of 2% to 4% adjusted EBITDA between $265,000,000 and $275,000,000 We would expect 60 basis points of net adjusted EBITDA margin pressure driven primarily by elevated beverage, food and packaging costs and partially offset by the benefit of approximately 90 basis points of adjusted SG and A leverage. Additionally, we continue to expect to open at least 160 shops, representing 16% systems shop growth. Capital expenditures remain at our estimated range of $240,000,000 to $260,000,000 primarily made up of new shop construction costs. We're very proud of the results the business delivered in Q1 and the continued momentum into Q2.

Josh Guenser
Josh Guenser
CFO at Dutch Bros

We believe the combination of strong four wall economics and strong cash on cash returns will allow us to continue delivering incredible results. We are well positioned to deliver fantastic returns from our new shops and remain bullish on our near term goal of twenty twenty nine shops in 2029. Thank you everyone. We'll now take your questions. Operator, please open the lines.

Operator

Thank you. We will now conduct a question and answer session. The first question comes from David Tarantino with Baird. Please proceed.

David Tarantino
Director of Research - Senior Research Analyst at Baird

Hi, good afternoon. I had a couple of clarification questions on how you're thinking about the second quarter. Josh, I think you said your plan had contemplated comps up 3% to 4%. And I just wanted to maybe ask, several times you mentioned momentum into this quarter. So I wanted to maybe understand what exactly that means on how you started the quarter relative to what your plan looks like?

Josh Guenser
Josh Guenser
CFO at Dutch Bros

Yes, David, thanks for the question. Yes, we're feeling really good about the momentum, as you pointed out into Q2, really coming in line with our expectations. The piece I'd remind is, as we think of roll in from Q1 into Q2, as we are rolling off about 150 basis points of price coming into Q2. So feel like I said, feel good about that traffic trend continuing into Q2 and really sticking in line with our expectations.

David Tarantino
Director of Research - Senior Research Analyst at Baird

Got it. And if the traffic trend from Q1 continues into Q2, are you I think I think you had a negative impact on the traffic in Q1 from the leap day lap. But is that are you are you making an adjustment for that as you think about the underlying traffic? Or should we just think about reported traffic as the right way to think about the expectation?

Josh Guenser
Josh Guenser
CFO at Dutch Bros

Yes. We are making an adjustment for that leap day. So thinking through the kind of the normalized run rate trend there is what we're seeing continue into Q2.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Yes. We're feeling really good about the underlying traffic and what it's looking like in the early part of Q2.

David Tarantino
Director of Research - Senior Research Analyst at Baird

Excellent. Thank you very much.

Operator

Thank you. The next question comes from Brian Harbour with Morgan Stanley. Please proceed.

Brian Harbour
Brian Harbour
Equity Analyst & Executive Director - Restaurants & Food Distribution at Morgan Stanley

Yes, thanks. Good afternoon, guys. Mean, new store productivity, as you mentioned, looked very good again in the quarter. Guess, are you assuming that that sort of persists through this year? Is there anything sort of lumpy about the stores that we might have seen in the 4Q and the 1Q?

Brian Harbour
Brian Harbour
Equity Analyst & Executive Director - Restaurants & Food Distribution at Morgan Stanley

Or could you just talk about more about what's driving that?

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Yes. So as we look at the new shop productivity, we had a really great Q1. We were really pleased with the openings. We had some of the top openings of all time in this quarter. So it was definitely a great signal, I think, of how the brand is being received as we're opening these new shops.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

So I think as we look throughout the year, that we really contemplate what we shared with Investor Day about having strong new shop productivity and strong new shop AUVs. We did see some particular strength in Q1 that we were really pleased with.

Brian Harbour
Brian Harbour
Equity Analyst & Executive Director - Restaurants & Food Distribution at Morgan Stanley

Okay, cool. Thanks. Josh was just on the food and beverage cost line was 1Q more favorable than you expected? And I guess because the comment about the full year impact I think is the same. So are you building a little bit more pressure into the balance of the year?

Brian Harbour
Brian Harbour
Equity Analyst & Executive Director - Restaurants & Food Distribution at Morgan Stanley

Is this kind of consistent with what you would have thought before?

Josh Guenser
Josh Guenser
CFO at Dutch Bros

Yes. This is actually right in line with what we had expected. So most of the pressure that we're expecting for the balance of the year is really coming from coffee prices. As I highlighted in my prepared remarks, given how we've been able to lock in price, we took a look at the expected tariff impact and do believe we can absorb the tariff impact in that overall guidance range. But we had always contemplated that it would be stepping up more significantly in Q2 and then into Q3.

Josh Guenser
Josh Guenser
CFO at Dutch Bros

So I think this is fitting right in line with what we expected and like I said, stepping up more meaningfully beginning in Q2.

Brian Harbour
Brian Harbour
Equity Analyst & Executive Director - Restaurants & Food Distribution at Morgan Stanley

Okay. Thank you.

Operator

The next question comes from Dennis Geiger with UBS. Please proceed.

Dennis Geiger
Dennis Geiger
Executive Director - Equity Research at UBS Group

Great. Thanks, guys. I wanted to touch on mobile order. And just if there's any more color to share sort of on what you're seeing there, if if you have any sense for kind of, incrementality there perhaps or or perhaps how notable some of the throughput benefits, through the the mobile order, channel are?

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Yeah. So we are seeing, incrementality from mobile order. And as we look at what we're seeing there, I think it's coming from a couple of things. So what we are measuring is we're looking at when a customer, either joins the rewards program or was a rewards member, we look at what happens. And so, that pre and post behavior, we are seeing a a lift in frequency.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

The other thing that we're seeing, which is really nice, is that we are, increasing the rewards sign ups. And so as as we open new markets, we're seeing a quicker kind of adoption of the rewards program of our customers. And if so there's both a rewards benefit to that and a mobile order benefit from that. And I think that that increased functionality, as a reminder, it was the number one thing that our customers were asking for. And so I I do think we're seeing that in those increased downloads and that increased adoption of the app.

Dennis Geiger
Dennis Geiger
Executive Director - Equity Research at UBS Group

Very helpful. I think it's just a oh.

Operator

Yeah. Keep going, please. Oh, keep going. Oh, the other thing I yeah.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

The other thing I was gonna add is just, what we are what we wanted to see, was that strength in the morning daypart, with mobile order, and we are seeing that. So as we look throughout our day, you know, our traditional traffic has been really even throughout the day with a third in the morning, a third midday, and a third in the afternoon. And, mobile order is really driving that additional, morning daypart traffic, which is great to see.

Dennis Geiger
Dennis Geiger
Executive Director - Equity Research at UBS Group

That's great. Just a follow-up then. Just as it relates to maybe some of the promotions and and offers, I know there's different channels here. Has that changed much the the intensity which with which you sort of have have pushed those offers or that that your customer has has utilized those offers? Is that is that the right way to think about it?

Dennis Geiger
Dennis Geiger
Executive Director - Equity Research at UBS Group

And is there any kind of notable change that you've seen in the business from that perspective? Thank you.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Yeah. We haven't seen a notable change in that. You know, when we look at kind of the contribution from that discount space, it was really kind of very even versus where it was last year, and so so we're not seeing an increase. However, what I would share is I think our sophistication of how we are making this offer is how we're thinking about points that has increased. So I think that although if we are not kind of spending more to get there, we are seeing kind of increased efficacy from our efforts.

Dennis Geiger
Dennis Geiger
Executive Director - Equity Research at UBS Group

Great. Thank you.

Operator

The next question comes from Andy Barish with Jefferies. Please proceed.

Andy Barish
Andy Barish
Managing Director at Jefferies

Hey, good afternoon, guys. Just wanted to get the sense of labor, Josh. I know first quarter was still absorbing California. Is the understanding that you'll kind of be flattish going forward and that some of the shop leadership investment should be offset by some of the same store sales leverage? Is that what you were kind of implying year over year going forward?

Josh Guenser
Josh Guenser
CFO at Dutch Bros

That's right, Andy. Yes. I mean, like I said, we made some investments some smart investments in our shop leadership at the beginning of Q2 here, and we would expect that to offset in the labor line what otherwise would we'd see for sales leverage.

Andy Barish
Andy Barish
Managing Director at Jefferies

Okay. And then just on coffee costs, have it all kind of rolled in? And I think you guys were sort of modeling off of sort of somewhere around $4 on the C. Is that kind of where things wound up as you finished up locking for the year?

Josh Guenser
Josh Guenser
CFO at Dutch Bros

Yes. So we were we did price at a variety of different points during the quarter at a rate slightly below the 4 that allowed us to absorb the estimated impact of tariffs. So that's how we were able to really kind of reaffirm the estimated impact from coffee and now inclusive of tariffs to be on the company SHOP level, at least 110 basis points of margin pressure.

Andy Barish
Andy Barish
Managing Director at Jefferies

Okay. Thank you very much.

Operator

The next question comes from Andrew Charles with TD Cowen. Please proceed.

Andrew Charles
Managing Director at TD Cowen

Great. Thank you. Christine, you talked about increasing the new food pilot to 32 stores from eight stores. If this passes your stage gate process, how do you envision the pacing of rolling this out for the remainder of your system in 2026? Do you think it'll be pretty even or perhaps weighted to one half or second half of next year?

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Yes. So our goal right now, was to get to this broader market test piece. So really testing 32 shops so we can look at kinda what we think our assumptions are and then how we need to change those. So that is that is really the first step that we're doing here before we really fully map out what we think we're going to do from a rollout perspective. The initial signs from those eight shops, we were very pleased from, and that gave us that confidence to roll it out inclusive of those eight to 32 shops.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

And so now we have a broader market test to see what we can do in a market, you know, that that fully has has food in it and and really test some of the all of the operational protocols we've put in place. We've done a lot of work on the distribution front. We've gotten you know, really nailed down the equipment that we think is the right equipment for our teams to be using and, are are super pleased with what we're seeing initially.

Andrew Charles
Managing Director at TD Cowen

Okay. That's great to hear. I wanna follow-up an earlier question around measuring incrementality of mobile, and you you talked about increased frequency as well as increased loyalty sign ups. I'm wondering if we can make you think of it through another lens, is, the mix of walk up sales. About at the Investor Day, you talked about how this is about 50% of mobile sales and growing well above the roughly 10% level or so pre mobile.

Andrew Charles
Managing Director at TD Cowen

Is that another way that you guys think about gauging the incrementality of mobile as well?

Christine Barone
Christine Barone
CEO & President at Dutch Bros

So I think the benefit of the walk up window is really from a production perspective. And so we have these two main production zones. One's at the walk up window and one's at the drive through window. And so balancing out that production and that demand is quite helpful. From an incrementality, we're obviously looking at what's happening at the walk up window, but we really need to look more before and after what's happening.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

We can we're, you know, we're doing all different types of cuts to really understand what the incrementality is. But that in itself, shows us how much is going to the walk up window, but doesn't necessarily measure incrementality in the best way.

Andrew Charles
Managing Director at TD Cowen

Okay. Thank you.

Operator

The next question comes from Chris O'Cull with Stifel. Please proceed.

Chris O’Cull
Managing Director - Restaurants, Franchised Businesses at Stifel Institutional

Yeah. Thanks. Good afternoon, guys. Christine, I had a question about operational improvements. I was hoping you could describe what tools or processes you're developing to improve productivity and throughput and how you expect to roll it out across the system.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Yeah. So we're doing a couple of things. One of the things is really big bringing visibility to to our peak hours. And so allowing our teams to kinda see what was what was your highest, you know, Friday hour over the last couple of months. And, you know, there there's this fun in trying to kinda beat that hour and to see see how quickly you can go.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

So part of what we're doing right now is is really just bringing enhanced visibility through very easy to use kind of speed dashboards and things like that. The other piece we're doing, is we're working with our team so they can kind of identify where there might be bottlenecks in their shops. And so as you think about kind of the cars coming through the drive the through our drive through and really timing where beverages are going out the window with that, our teams are working through an exercise where they can they can look and understand kind of what what part is actually causing a bottleneck. And sometimes that's unique depending on the shop itself or the makeup or the way that traffic might arrive with a red light, things like that. And so then we have a system, a series of tools you can use, and, really, it's more deployment of thinking through, you know, when do you want to make sure that you've got, more of the team staying in production?

Christine Barone
Christine Barone
CEO & President at Dutch Bros

When do you wanna send one runner out to start taking orders? When do you wanna send that second runner out to taking orders? And so it's a flexible system of deployment is how I would best describe it.

Chris O’Cull
Managing Director - Restaurants, Franchised Businesses at Stifel Institutional

Okay. That's helpful. And then can you describe what you've learned that has helped activate consumer trial in your markets? It sounded like from your presentation that paid advertising still has an opportunity to drive trial further. So just curious if that just requires additional spending or changes to the message or offer, or what seems to be working the best?

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Yeah. I think there's a couple of things as we approach new markets. So the I I do think paid advertising is very effective there and just kinda giving a broad description of who Dutch Bros is and getting you excited to come come into the brand. I also think if we continue to gain momentum and pass that thousand shop mark, that there are more potential customers who just know who we are before we come into our market. We are also the rewards program getting getting folks rapidly into that.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Part of the thought behind mobile order was getting that that full menu online so there could be some exploration of the menu before we go into new markets. So that other piece seems to be working as well because we are seeing accelerated adoption in, many of our new markets of the rewards program. And I think it's kind of that interplay between everything. The other piece is is I think some of the fun, fun merch drops we're doing, some of the the, I think, really neat innovation that's going on, that that that is driving just engagement even in markets where we're not in. And so all of that kind of just works together to, to bring that broader brand awareness as we go into a new market.

Chris O’Cull
Managing Director - Restaurants, Franchised Businesses at Stifel Institutional

Great. Congrats on this great start to the year.

Operator

Thank you. The next question comes from Jon Ivankoe with JPMorgan. Please proceed.

John Ivankoe
MD - Equity Research at JP Morgan Chase & Co

Hi. Thank you. When I think about the past four years, I think about how much has changed in terms of Dutch rewards, in terms of, order ahead, in terms of food, in terms of some of the operational deployment, you know, that you've been making. But at least from my perspective, the 900 square foot box, from the past four years really hasn't changed very much. It's not a criticism, it's just an observation.

John Ivankoe
MD - Equity Research at JP Morgan Chase & Co

Certainly correct me if I'm wrong. Do you think there might be an opportunity as some of these initiatives really get to be kind of fully deployed and really firing on all cylinders that maybe we can be thinking about a bros box that looks slightly different or maybe very different as we fully evolve into '26, '20 '7 and beyond?

Christine Barone
Christine Barone
CEO & President at Dutch Bros

I think that that's that's always something that we're looking at. One of the things I would share though is is we do have a wide variation in volumes across our system right now, and we also have the ability to add different production zones and different makeups of those production zones. So in some of our highest volume shops, we'll have dedicated what we call pit zones to allow for the making of smoothies and other kind of unique blended beverages. And so we already have a bit of modularity, within our shops that allows for that customization. The other piece that we have is that we know our product mix by market, and there is some variation in product mix.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

I think we've shared before, we've got higher rebel rebel sales in, some of our mature markets. We've got, higher golden eagle sales in some of our new markets. And so we're really thoughtful about placement of syrups and placement of tools and things like that within our shops. So although it may look the same, we're actually pretty good at adjusting depending on the volume and the makeup of our beverage mix.

John Ivankoe
MD - Equity Research at JP Morgan Chase & Co

Thank you.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Thank you.

Operator

The next question comes from Gregory Francfort with Guggenheim Securities. Please proceed.

Gregory Francfort
Director - Lead Restaurant Analyst at Guggenheim Partners

Hey, thanks for the question. Christine, I'm just trying to think about the food opportunity. I think a bunch of your competitors do 10 to 20% food mixes. And I'm curious, do you have a reason for maybe why you would be in line or higher or lower than any of those long term? And as you look at the margin of that business, curious what the margin profile looks like versus the beverage profile.

Gregory Francfort
Director - Lead Restaurant Analyst at Guggenheim Partners

Thanks.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Yeah. I think as we really kind of launch more fully into a food business, we're being very thoughtful about kind of what the strategic intent there is. And it is really to capture additional beverage opportunities. And so what is the lowest amount of complexity kind of required to to capture those beverage opportunities? So I do think that, you know, compared to potentially others out there, we're thinking about this limited SKU count that's really going to help us, you know, manage throughput, manage the complexity in our business, but still provide some of those really important hot protein options in the morning that drive those routinized beverage routines.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

So I I think that as you as you look at that, we're really thoughtful about exactly what we want, the the food program to do and and feel that we've landed in a good place to kind of fulfill that fulfill that strategy. And then I think you asked a question too on the margin side. So on the margin side, because there are fixed costs within the business that although, you know, food margins are a bit lower than beverage margins, overall, it actually plays out quite nicely. And then if you add into that that there's this incremental beverage opportunity that goes along with the food, We're actually excited, you know, quite excited about what this could do from a business perspective.

Gregory Francfort
Director - Lead Restaurant Analyst at Guggenheim Partners

Thank you.

Operator

The next question comes from Sarah Senatore with Bank of America. Please proceed.

Sara Senatore
Sara Senatore
Senior Research Analyst at Bank of America

Thank you. I have two questions about mobile order. One is really just a clarification. The first, the clarification is, I think Christine, mentioned increasing frequency. Do you see higher check too?

Sara Senatore
Sara Senatore
Senior Research Analyst at Bank of America

I know you referenced kind of menu discovery and I wasn't sure if you were getting benefit from that with the order ahead or sometimes you see the opposite just because it creates sort of higher frequency and maybe a little bit less spend per visit from your regular. So I guess that was clarification if they're seeing implications for check. Then, you mentioned it really benefiting the morning daypart. Does that have any, I guess, implications for the demographics of your customer base? I just think, the sort of morning routinization, wondering, you know, if the sort of younger SKU that you've historically had, if if that changes that.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Yeah. So if we as we look at I'll answer the the younger first. I I don't think that what we're seeing right now is is any difference there. But, you know, that's that's something that we'll continue to look into. I think we're we we actually have a customer base that spans across different demographics.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

We do happen to resonate quite well with Gen z, but I don't think we're seeing something there. And then on the the check makeup piece for mobile order, we do typically see that the items per transaction to the beverage makeup is a little bit lower in in mobile orders, which makes a ton of sense that they're more in the morning daypart. You might be on your way to work. You're driving alone. So so all of that kind of makes sense with what we thought we would see.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

The other pieces, I think, typically where folks might see that checklist is is when you have things like food. And so that actually over time, you know, could change as we broaden our assortment.

Sara Senatore
Sara Senatore
Senior Research Analyst at Bank of America

Thank you.

Operator

Thank you. The next question comes from Jeffrey Bernstein with Barclays. Please proceed.

Jeffrey Bernstein
Jeffrey Bernstein
Equity Research Analyst at Barclays Capital

Great. Thank you very much. Christine, I had more of a macro question for you. You mentioned that the brand can thrive despite the dynamic environment that is contrary to obviously some peers. And I think it's contrary to the long held view that a beverage led concept, which targets more modest income and a younger consumer is perhaps more vulnerable to a slowing macro.

Jeffrey Bernstein
Jeffrey Bernstein
Equity Research Analyst at Barclays Capital

Obviously, you have lots of idiosyncratic drivers and initiatives right now, which are allowing you to put up these strong results. So I'm just curious your on that perspective that a brand like yours might be more vulnerable to a slowing macro that we might be entering into now.

Jeffrey Bernstein
Jeffrey Bernstein
Equity Research Analyst at Barclays Capital

And then

Jeffrey Bernstein
Jeffrey Bernstein
Equity Research Analyst at Barclays Capital

I had one follow-up.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Yes. Thanks, Jeff. I think from what we are seeing, Q1 was super strong. Q2 is off to a great start, and we are looking at at at this from multiple different dimensions or now really seeing strength across the brand. I think that we are just rooted in an excellent value proposition right now, so we continue to look at that and see how the brand is resonating with customers.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

And all of those things, you know, really give us confidence in what we're seeing right now, despite what we're hearing in in the broader broader macro environment. I do think too we are in this unique position and that even with things like innovation and Dutch rewards and the paid advertising, that we still are kind of peeling the layers back on that and driving the efficacy across those programs. So I think that and then, you know, being able to layer mobile order on top and then, you know, going into twenty twenty six, being able to label layer food on top of that, that we do think we are in a unique position in this environment.

Jeffrey Bernstein
Jeffrey Bernstein
Equity Research Analyst at Barclays Capital

No doubt you definitely have those idiosyncratic drivers. And just my follow-up is on the CPG channel. I know you dropped that news at the Investor Day. Just wondering if there's any incremental color you can share on your vision for Dutch Bros within the CPG channel or whether or not it's just kind of more of a longer term view, but not much has been formulated just yet. Thank you.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Yes. So thanks. On the CPG, we are excited about that opportunity. It is more of a longer term opportunity. As we, you know, look into next year and think about the the strategy behind this, it's that, you know, as as we did a lot of research with our customers in contemplating this idea, it really does appear to be a separate occasion.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

And then I think there are broader opportunities to to drive brand awareness, in in being in both places and so having these two channels. And so that is one of the things that as we continue to grow this brand, that it that beverage is such a frequent occasion that the more that you're reminding of your brand, we think that there could be some some great benefit there. But now the quick reminder on this, it's a licensed deal, so it's it's a life touch from our perspective, but we feel it will be an important part, to grow the brand as we grow. Thanks for your questions.

Operator

Next question comes from Jeff Farmer with Gordon Haskett. Please proceed.

Jeff farmer
Managing Director at Gordon Haskett Research Advisors

Thank you. Just wanted to follow-up on one of the questions Jeff just asked and that's just about the environment. So you guys did point to the high end of your guidance ranges, but I am curious if there was an impact that you're taking into account as it relates to the more uncertain consumer?

Josh Guenser
Josh Guenser
CFO at Dutch Bros

Yes. So great question. What we've seen we saw in Q1 we're really pleased with the momentum we saw into Q2. Again, 've been just reaffirmed our confidence in the underlying business. We certainly are very mindful of what's going on in the environment around us and listening to what others are experiencing.

Josh Guenser
Josh Guenser
CFO at Dutch Bros

We're not seeing that with our customer today, but certainly as we think about our guidance, want to be mindful of how everybody else is experiencing the consumer today.

Jeff farmer
Managing Director at Gordon Haskett Research Advisors

Okay. And then just a second final question. I'm just looking at the case. It looks like you do have 70 Texas shops entering the comparable store base at some point in 2025. I could have that plus or minus.

Jeff farmer
Managing Director at Gordon Haskett Research Advisors

But how should we be thinking about the impact that these Texas shops have when they enter the comparable store base. So I know you can't share too much about the waterfall, but I think most investors I've spoken to are expecting a nice tailwind from those Texas shops. What can you share with us as it relates to the potential impact they have as they enter the comp base?

Josh Guenser
Josh Guenser
CFO at Dutch Bros

Yes. So I might just step more broadly and talk about newer markets. I think we shared both at the Investor Day and have shared in the past that we continue to see really strong performance from those newer vintages. We really believe that's the sum of the great marketing efforts we put in to drive brand awareness, that higher adoption of mobile order in newer markets, combined with just the maturation of those shops as they come into the comp base. So we do see outsized performance coming from the newer vintages, although see strong and strength across all vintages.

Josh Guenser
Josh Guenser
CFO at Dutch Bros

So we do it's not isolated to those vintages, but certainly we see stronger performance out of those.

Jeff farmer
Managing Director at Gordon Haskett Research Advisors

All right. Thank you.

Operator

Thank you. At this time, I would like to turn the floor back to Christine Barrene for closing remarks.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

Well, thank you for your questions. In Q1, we proudly embodied our core values of radiate kindness, get up early, stay up late, and change the world. During our annual Dutch Love Day of Giving on February 14, '1 of our three company wide give back days, we supported local organizations committed to creating compelling futures. This year, we were thrilled to support over 200 organizations nationwide, contributing more than 1,000,000 to the local communities we serve. Additionally, more than 250 shops hosted local giveback days this quarter, creating another way to make an impact in the communities where our Baralistas live and work.

Christine Barone
Christine Barone
CEO & President at Dutch Bros

As we embark on an exciting multiyear journey, it is the impact we make with our people and the communities around us that fuels the heartbeat of our great company. We are excited to continue on this clear path forward, making a massive difference one cup at a time.

Operator

Thank you. This does conclude today's

Executives
    • Paddy Warren
      Paddy Warren
      Senior Director, Investor Relations and Capital Markets
    • Christine Barone
      Christine Barone
      CEO & President
    • Josh Guenser
      Josh Guenser
      CFO
Analysts

Key Takeaways

  • Q1 results were exceptional, with total revenue up 29% to $355 million, system same-shop sales up 4.7%, adjusted EBITDA up 20%, and 30 new shops opened, as the company reaffirms a plan to open at least 160 shops in 2025.
  • Milestone achievement of shop #1,000 in Orlando underpins a long-term goal of 2,029 shops by 2029, supported by enhanced real estate capabilities and a total addressable market now estimated at 7,000 shops.
  • Foundational transaction-driving initiatives—category innovation (e.g., LTOs like Sweet Cereal Sips), elevated paid advertising, and growth of Dutch Rewards (72% transaction mix, +5 pts YoY)—are delivering sustained same-shop transaction growth.
  • Order ahead now represents ~11% of transactions (+3 pts vs. Q4), driving morning-daypart traffic, unlocking the walk-up window channel, and early throughput pilots are yielding measurable speed and productivity gains.
  • Food offerings expanded from 8 to 32 pilot shops with a focused lineup of eight SKUs (including four hot items), aiming for a broader test and potential rollout in 2026 to generate incremental beverage and morning-daypart sales.
A.I. generated. May contain errors.
Earnings Conference Call
Dutch Bros Q1 2025
00:00 / 00:00

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