TaskUs (NASDAQ:TASK) is a New York‐based provider of digital business services specializing in outsourced customer experience and back‐office support for technology‐driven organizations. The company partners with clients in sectors such as social media, e‐commerce, gaming and enterprise software to deliver high‐touch customer service, trust and safety management, content moderation and other mission‐critical business processes. TaskUs emphasizes a people‐first approach, combining a global workforce with advanced technology solutions to maintain service quality and agility for its customers.
The firm’s service portfolio integrates artificial intelligence, machine learning and automation with human expertise to tackle complex workflows. Core offerings include omnichannel customer care, data annotation, fraud prevention, HR outsourcing and technical support. TaskUs has developed proprietary tools and platforms to streamline operations and provide real‐time analytics, enabling clients to optimize efficiency, improve customer satisfaction and reduce operational costs.
Founded in 2008 by brothers Bryan and Jaspar Tien, TaskUs has grown its presence across North America, Asia‐Pacific and Europe. Key delivery centers in the Philippines, Mexico, India and South Africa support 24/7 operations and access to a diverse talent pool. This global footprint allows the company to scale rapidly, tailor services to regional requirements and maintain business continuity for its clients worldwide.
Since its initial public offering on the NASDAQ under the ticker TASK, TaskUs has been led by co‐founder Bryce Maddock as Chief Executive Officer and Jaspar Tien as Chief Innovation Officer. Under their stewardship, the company has cultivated a culture of continuous improvement, employee engagement and ethical governance. As enterprises increasingly outsource non‐core functions, TaskUs’s blend of technological innovation and human‐centric processes positions it to capture growing demand for high‐quality outsourced business services.
