Coupang (NYSE:CPNG), founded in 2010 by Bom Kim, is one of South Korea’s leading e-commerce platforms. Since its inception, the company has focused on providing a wide array of consumer goods ranging from electronics and apparel to groceries and household essentials. Through its user‐friendly website and mobile applications, Coupang delivers millions of products daily to customers across urban and suburban areas in South Korea, leveraging a robust digital infrastructure to ensure an efficient shopping experience.
The company’s signature service, “Rocket Delivery,” offers same-day or next-day delivery on a broad selection of items, setting Coupang apart in a competitive retail landscape. This rapid fulfillment capability is supported by a network of strategically located fulfillment centers and automated sorting facilities. By continuously expanding its logistics network, Coupang aims to shorten delivery windows and enhance convenience for its growing customer base.
Beyond core e-commerce operations, Coupang has diversified into related services including Coupang Eats, a food delivery platform, and Coupang Flex, a crowd-sourced last-mile delivery service. The company also invests heavily in proprietary technology, such as AI‐driven recommendation engines and real-time inventory management systems, to optimize order processing and personalize the shopping journey. These innovations are underpinned by a commitment to data security and user privacy, ensuring that customer information is protected across all touchpoints.
Headquartered in Seoul, Coupang remains privately held and operates primarily in the South Korean market, serving millions of active users. Under the leadership of CEO Bom Kim, the company has focused on rapid growth through continuous reinvestment in logistics, customer service, and technology. As Coupang continues to scale its operations, it seeks to maintain its position as an industry innovator by refining delivery standards and expanding its portfolio of consumer‐centric services.
