NASDAQ:CXDO Crexendo Q2 2025 Earnings Report $9.66 -0.23 (-2.33%) Closing price 05/18/2026 04:00 PM EasternExtended Trading$9.71 +0.05 (+0.52%) As of 05/18/2026 07:53 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Massive. Learn more. ProfileEarnings HistoryForecast Crexendo EPS ResultsActual EPS$0.07Consensus EPS $0.06Beat/MissBeat by +$0.01One Year Ago EPSN/ACrexendo Revenue ResultsActual Revenue$16.55 millionExpected Revenue$16.27 millionBeat/MissBeat by +$282.00 thousandYoY Revenue GrowthN/ACrexendo Announcement DetailsQuarterQ2 2025Date8/5/2025TimeAfter Market ClosesConference Call DateTuesday, August 5, 2025Conference Call Time4:30PM ETUpcoming EarningsCrexendo's Q2 2026 earnings is estimated for Tuesday, August 4, 2026, based on past reporting schedules, with a conference call scheduled at 4:30 PM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfilePowered by Crexendo Q2 2025 Earnings Call TranscriptProvided by QuartrAugust 5, 2025 ShareLink copied to clipboard.Key Takeaways Positive Sentiment: Reported 13% revenue growth to $16.6 million, driven by 31% year-over-year organic growth in software solutions. Positive Sentiment: Achieved an eighth consecutive GAAP profitable quarter with net income of $1.2 million and $2.8 million adjusted EBITDA. Positive Sentiment: Software platform surpassed 6 million users and gained new licensees from legacy vendors like Metaswitch and BroadSoft. Positive Sentiment: Finalizing migration to Oracle Cloud Infrastructure and sunsetting the classic platform to cut costs and boost long-term margins. Positive Sentiment: Accelerating AI investments with upcoming rollouts of AI call bots and operator functions to expand product offerings. AI Generated. May Contain Errors.Conference Call Audio Live Call not available Earnings Conference CallCrexendo Q2 202500:00 / 00:00Speed:1x1.25x1.5x2xThere are 7 speakers on the call. Speaker 600:00:00you, and thanks for holding. Your conference will begin in just a couple of minutes. Please remain on the line. Your conference will begin very shortly. Greetings and welcome to the Crexendo second quarter 2025 earnings call. At this time, all participants are in a listen-only mode. A question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. Please note this conference is being recorded. I will now turn the conference over to your host, Jeff Korn, Chairman and CEO at Crexendo. Jeff, you may begin. Speaker 300:02:18Thank you, Paul, and good afternoon, everyone. Welcome to Crexendo's second quarter 2025 earnings call. As Paul just said, I'm Jeff Korn, Chairman and CEO. With me in the room today are Doug Gaylor, our President and COO, Ron Vincent, our CFO, Jon Brinton, our CRO, and Anand Buch, our Chief Strategy Officer. In a moment, Jon will read the safe harbor statement. After that, I'll provide an overview of our performance and strategies. Ron will then dive into the financial, and Doug will close with an operational and business update before we open it up for questions. Jon, would you please read the safe harbor statement? Speaker 400:02:56Thank you, Jeff. I want to take this opportunity to remind listeners that this call will contain forward-looking statements within the meaning of the Securities Act of 1933 and the Securities Exchange Act of 1934. The Private Securities Litigation Reform Act of 1995 provides a safe harbor for such forward-looking statements. All statements made in this conference call, other than statements of historical facts, are either forward-looking statements. Forward-looking statements include, but are not limited to, words like believe, expect, anticipate, estimate, will, and other similar statements of expectation identifying forward-looking statements. Investors should be aware that any forward-looking statements are based on assumptions and are subject to risks and uncertainties that could cause actual results to differ materially from those discussed here today. Speaker 400:03:52These risk factors are explained in detail in the company's filings with the Securities and Exchange Commission, including the Form 10-K for fiscal year ended December 31, 2024, and the Form 10-Q filings. Crexendo does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise. I'd now like to turn the call back over to Jeff. Jeff? Speaker 300:04:21Thank you, Jon. I'm pleased to report another exceptional quarter for Crexendo. We continue to deliver consistent and impressive profitable growth. This growth in our results underscores the scalability of our business model and the strength of our team. Q2 was highlighted by significant success in our software solution segment, combined with growth in our telecom service segment, as well as the achievement of key operational milestones. I'm pleased. As you know, we reported a 13% increase in total revenue to $16.6 million, driven by a remarkable 31% year-over-year organic growth in software solutions revenue. Our GAAP net income was $1.2 million, and we delivered $2.8 million in adjusted EBITDA. This marks our eighth consecutive quarter of GAAP profitability and our 27th consecutive quarter of GAAP net income. This is clear evidence that our strategy is working and Crexendo is on a very solid trajectory. Speaker 300:05:25Our software platform continues to be a critical engine of our success. As you know, we surpassed 6 million users on our software platform and are marching towards 7 million users. Our ability to scale efficiently was reflected in the continually strong margins we achieved. We are very encouraged by the momentum in our licensee and partner ecosystem, which continues to gain traction in the wake of disruption from legacy vendors like Metaswitch and BroadSoft. Our differentiated architecture, with session-based pricing, open APIs, and flexible cloud or on-premise deployment, continues to resonate with customers seeking control, scalability, and reliability. Simply put, we are building the platform of the future, and the market is responding. If you want the best products, services, people, and pricing, there really is no other choice. Speaker 300:06:26We continue to invest in the business and to expand our AI capabilities, and we are expecting to roll out over the next several quarters additional initiatives, including AI callbots and AI operator functions and messaging. This is in addition to the services already rolled out. On the telecom side, while the UCaaS landscape remains competitive, we continue to take a disciplined approach. We are not chasing growth at the expense of profitability. Our award-winning VIP bundle and industry-leading customer satisfaction scores, as validated independently by Q2, are helping us win in the right ways, sustainably, and with long-term margin expansion in mind. With that said, we continue to look at aggressive promotions to compete with others in the space, but we'll only do that if it leads to profitable and scalable businesses. Importantly, we are executing well against our strategic priorities. Speaker 300:07:30We are in the final stages of sunsetting our classic platform, which will reduce operational drag and free up internal resources. At the same time, we are aggressively migrating to Oracle Cloud Infrastructure (OCI), a move we expect to yield significant cost savings and improved focus on innovation and customer success. These infrastructure initiatives will help us to continue to improve margins and drive long-term efficiencies in 2026. This is particularly impressive as we continue to invest in the business. We have no intention of resting on our laurels, and we are continuing to build the future of telecom, software, and services. We also remain focused on inorganic opportunities. We are actively reviewing several potential acquisitions, including smaller tuck-ins as well as larger opportunities. I and the team, however, remain disciplined and focused that any acquisition we pursue will be accretive and aligned with our vision of strategic profitable growth. Speaker 300:08:41With a strong cash position of $23.5 million and growing cash flow from operations, we are well positioned to support continued innovations, strategic M&A, and enhanced shareholder value. Finally, our ecosystem vendor partner program, EVP, as we call it, continues to gain momentum. As we lean into AI, analytics, and automation, our open architecture is enabling new integrations that drive real value for our partners, further differentiating our platform from the market and continuing to get us to lead with our open APIs, which is a strong strategic advantage for us. In closing, I've never been more optimistic about where we are and where we're going. Over the last two years, we've transformed Crexendo into a high-growth, consistently profitable software company with a clear vision and strong execution. Speaker 300:09:42We are building a flexible, scalable, and future-ready platform, one that puts customer success and long-term value creation at the center of everything we do. With that, I'll turn the call over to Ron to walk through the financial results in more detail. Ron? Speaker 100:10:01Thank you, Jeff. Good afternoon, everyone. Consolidated revenue for the quarter increased 13% to $16.6 million, compared to $14.7 million for the second quarter of the prior year. Our service revenue for the quarter increased 4% to $8.4 million, compared to $8.1 million for the second quarter of the prior year. Our software solutions revenue for the quarter increased 31% to $7 million, compared to $5.3 million for the second quarter of the prior year. Our product revenue decreased 7% to $1.2 million, compared to $1.3 million for the second quarter of the prior year. Our remaining performance obligations increased to $83.5 million at the end of the second quarter, compared to $81.9 million at the end of the first quarter of this year, and $71.2 million at June 30th of the prior year. Speaker 100:10:58Operating expenses for the quarter increased 10% to $15.4 million, compared to $14.1 million for the second quarter of the prior year. The operating margin for the quarter increased to 7%, compared to 4% for the same period of the prior year. Net income of $1.2 million for the quarter, that's $0.04 per basic and diluted common share, compared to a net income of $600,000 or $0.02 per basic and diluted common share for the second quarter of the prior year. Non-GAAP net income of $2.9 million for the quarter, that's $0.10 per basic and $0.09 per diluted common share, compared to non-GAAP net income of $2.1 million or $0.08 per basic and $0.07 per diluted common share for the second quarter of the prior year. EBITDA for the quarter was $2 million, compared to $1.4 million for the second quarter of the prior year. Speaker 100:11:56Our adjusted EBITDA for the quarter came in at $2.8 million, compared to $2.2 million for the second quarter of the prior year. Cash and cash equivalents at June 30th, 2025 was $23.5 million, compared to $18.2 million at December 31st, 2024. Cash provided by operating activities for the six-month period was $2.5 million, compared to $2.5 million in cash provided by operating activities for the same period of the prior year. Cash provided by financing activities for the six-month period generated $2.7 million, compared to cash provided by investing activities of $800,000 for the same period of the prior year, primarily related to $3 million net cash received from the stock option exercises and RSUs, offset by $3.3 million in notes payable, repayments, and finance lease payments. I'll turn it over to Doug Gaylor, our President and COO, for additional comments on sales and business operations. Speaker 400:13:04Ron, we continue to execute well on our business plan and have a strong Q2 layered on top of a strong Q1 to start the year. We had a 13% year-over-year increase in revenue for the quarter and a 212% year-over-year increase in GAAP profitability, combined with strong positive cash flow. This is our eighth consecutive quarter of GAAP profitability and 27th consecutive quarter of non-GAAP net income, and the results were a direct result of our focus on growing organically and profitably. Our continued success earned us a coveted inclusion in the Russell 2000 Index that was announced during the quarter. Our GAAP net income of $1.23 million for the quarter and non-GAAP net income of $2.9 million for the quarter were reflective of our success in managing the fundamentals of the business and continuing to maximize and recognize synergies within the business. Speaker 400:13:58Our entire team is continually working to improve business processes and make our company more efficient, and we believe we will continue to see more efficiencies as we continue our growth. During the quarter, we successfully completed our international data center migration to Oracle Cloud Infrastructure, OCI, and have closed down our international data centers, and we continue our U.S. data center migrations that should show additional meaningful cost savings over the next 12 months. We continue to see tremendous organic growth from our software solutions segment of the business, which grew 31% over Q2, compared to Q2 of 2024, and has seen a 32% growth for the first half of the year for 2025, compared to the first half of the year of 2024. Speaker 400:14:45In addition to strong upgrade orders from our existing licensees, we won one new logo from Metaswitch for the quarter and one new logo from Cisco's BroadSoft in the quarter, as we continue to see opportunities created by uncertainties created by our two largest software solutions competitors, Cisco's BroadSoft and Metaswitch. Our unique pricing and support model for our software solutions platform, combined with our robust feature set, allows us to differentiate ourselves from the rest of our competition at a much stronger price point than they might currently be paying. Our telecom services retail segment grew at 2% organically for the quarter. Our telecom service revenue was up 4% organically, offset by a reduction in product revenue of 7% to reach the blended 2% increase. Speaker 400:15:35As previously stated, we have proactively reduced selling from lower margin product opportunities to maintain margins, thus the decrease in product revenue and increase in segment gross margins. We continue to see strong demand for our offerings from our channel partners and our master agent technology service distributors and expect retail segment revenue to continue to grow at a faster pace. The master agent technology service distributors saw an 88% increase in sales bookings year over year, and we expect that momentum to continue. As Jeff previously mentioned, we are focused on profitably growing this segment, and we are not pursuing low margin or unprofitable retail opportunities. Our remaining performance obligation, also referred to as backlog, is now at $83.5 million, an increase of 17% from Q2 of 2024. Speaker 400:16:28Our remaining performance obligation number is the sum of the remaining contract values for our telecom services and software solutions customers that will be recognized on a sliding scale over the next 60 months and is a strong indicator of our future revenue stream. Consolidated gross margin for Q2 was 63%, flat with Q2 of 2024. We continue to see strong gross margins in our software solutions segment, where gross margins improved to 74% for the quarter, compared to 73% in Q2 of 2024. For the first six months of the year, our software solutions gross margins were 76%, highlighting the scalability and operating leverage we have on the software segment of the business. Our telecom services segment gross margin was 56%, which was down from Q2 of 2024 and flat with Q1. Speaker 400:17:22Our telecom service gross margins are affected by product gross margins, which declined year over year as a result of the decline in product revenue. We are confident that we will continue to see gross margin improvements in both segments of the business in the future as we start to recognize cost savings from our planned consolidation of our data centers to Oracle Cloud Infrastructure. Crexendo's engineering team continues to enhance and improve our award-winning technology and our platform. Our cloud-native platform, with robust and advanced API integrations, allows us to enhance offerings with both in-house and third-party developed solutions. Artificial intelligence is leading the charge in these developments, with many new and planned releases that will make small and mid-sized businesses more efficient and more productive. Speaker 400:18:11We currently have a variety of AI solutions already available for end users, including our voice AI studio, AI call recording, and contact center AI powered by ChatGPT, as well as new applications that are close to being released, like our AI assistant and our AI operator solutions that will help end user customers do more with less. Crexendo's performance for the quarter and first half of 2025 was very strong, and I couldn't be more excited about the future direction and opportunity for Crexendo. We continue to see strong double-digit organic growth combined with increasing GAAP profitability and strong positive cash flow. We are positioned perfectly with the combination of strong demand for our product offerings, along with great solutions, with a disruptive pricing model, and the best and most talented workforce in the industry to continue our strong growth and success. Speaker 400:19:03We are committed to delivering the best UCaaS, CCaaS, and CFaaS offerings in the sector to our customers and our partners, and the best returns for our shareholders. We're proud to be the fastest growing platform solution in the country and excited to see how future AI enhancements will spur our growth to 7 million end users and higher. We're laser-focused on enhancing our solutions, improving our efficiencies, and continuing to return strong results. With that, I'll turn it back over to Jeff. Speaker 300:19:35Thank you, Jon. Thank you, Ron. Paul, you may open the call up to questions. Operator00:19:41Thank you. At this time, we'll be conducting a question and answer session. If you would like to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star two if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star queues. Once again, please press star one if you have a question. One moment, please, while we pull for questions. First question today is coming from Joshua Reyes from Needham. Joshua, your line of clients. Speaker 200:20:18All right. Thanks for taking my questions. Nice job on the quarter here. Maybe just starting off in terms of the pipeline for the second half of the year. Congrats on adding two licensees in the quarter. Just wanted to verify, does that bring the total active licensee count to 240? I guess, what are you just seeing overall in terms of the setup for the second half and in terms of ramping existing licensees to grow software solutions versus adding net new licensees to the mix? Speaker 300:20:48Josh, I'm going to go in reverse order. We have a lot, we have a large number of sandboxes out and a large number of people interested, so we expect to see continued growth in new licensees while also seeing growth in upgrades. Both seem to be on a strong trajectory, so we're excited about that. The number, Doug, what is the current number of licensees? Speaker 400:21:15Yeah, we always highlight, Josh, 235 plus, but I think that number is probably pretty accurate at 240 with the two additional licensees. We usually go with the licensee number when they actually go live. When we sell an account, it may be, you know, a couple of weeks or a month before that actual account goes live. We don't actually give an ongoing, live number as of the moment, but that number is in the right ballpark. Speaker 300:21:41We do obviously promote when we get wind from BroadSoft and Cisco, from BroadSoft and Metaswitch. Speaker 200:21:52Gotcha. Understood. US Cellular obviously is a key reseller for you on the telecom services side of the business. I believe their acquisition by T-Mobile just closed yesterday. Do you think this could create some incremental opportunities for you, or how are you trying to manage this relationship now that they've been acquired by T-Mobile? Speaker 400:22:13Yeah, I think there's a tremendous opportunity there. US Cellular has been a fantastic partner for us for over eight years now, one of our largest resellers out there. There's a lot of excitement going into the T-Mobile combination, and we anticipate getting to the table with T-Mobile and seeing if we can expand that great success we've had with US Cellular to their team as well. I know that we've got a tremendous amount of support with the US Cellular folks, and they're excited about the merger. Obviously, they're two or three days into the merger, so there's still a lot of things that they've got to get cleared up on their end. We had a tremendously strong quarter in the first half of the year with US Cellular, and we anticipate that excitement and momentum to continue with the T-Mobile acquisition. Speaker 400:22:57We're hopeful that we get a really nice seat at the table with T-Mobile to expand that offering with them. Speaker 200:23:05Awesome. Maybe I'll just sneak in one question on margin. Now that you've closed down the international data centers, what should we expect in terms of margin improvement for the second half of the year, or is it going to be more weighted to next year when you're able to close down the domestic data centers? Speaker 300:23:23Josh, it's going to be, I'll let Ron give a little more detail, but it's going to be more weighted next year when we close more of the data centers in the U.S. As you understand, at the same time, we're continuing to invest back in the business, so that will also have some impact. Speaker 200:23:37Yeah, that's right. As Jeff mentioned, we're looking for the major savings to be when we're able to shut down our U.S. data centers. That'll be next year. The shutdown of the international data centers on our original timeline is a major accomplishment for us, but the incremental savings is minimal if we reinvest that into the business as we add more resources. International will not have immediate impact in margins, but we do expect the margins to improve when we are able to shut down the U.S. Stay tuned on that. Awesome. Thanks to you all passing along. Speaker 400:24:17Thanks, guys. Speaker 300:24:18Josh. Operator00:24:19Thank you. The next question will be from Mike Latimore from Northland Capital Markets. Mike, your line is on. Speaker 500:24:25All right. Great. Thanks, Jeff. Excellent results. Great EBITDA software growth. You touched on master agent growth being very strong. Anything in particular that sparked that kind of growth for that channel? Speaker 400:24:41Yeah, I'll start with my thoughts, and then I'll let Jon add some color to it. We've been working the telecom service distributors and brokers out there for quite some time and have some really strong relationships. Those relationships just take a lot of TLC to foster and grow. I think as we continue to gain more momentum with them, it's because we do a great job of implementing their sales. If an agent brings us an opportunity and we do a great job with it, they're likely to bring us more opportunities. We always highlight our G2 customer service and satisfaction results out there, and that's pretty evident with being able to gain traction with these master agents out there. If you stub your toe with a master agent, they can put you in the penalty box. Speaker 400:25:27The fact of the matter is that we've been doing a great job with them. In fact, I think we're at one of the larger master agents' conferences as we speak, with our team and making great inroads there. I think overall, we're real pleased with the results we're seeing there, and we continue to spend a lot of time and resources to make sure that we grow that part of the business. Jon, any additional color? Yeah, I would just add to it, Mike. Our focus has always been to not try to partner with all of the technology services distributors, but to focus on a small group and grow with them over time. Speaker 400:26:02Our team's just been executing well, and with partners that we're aligned with, we're making investments in their program, their community, and we're getting good word of mouth and receive orders based on some of the factors that Doug talked about with our G2 rankings for customer service and success and implementation ability. It's just continued pull-through of long-term investments, those parts. Speaker 500:26:28Okay. Sounds good. Doug, just want to be clear that you did reiterate an expectation of growing at a double-digit rate. Is that what you said? Speaker 400:26:38Yes, correct. Organically, you know, I think we're at 13% for the year, and we anticipate staying in that double-digit organic growth rate. Speaker 500:26:45Okay. What kind of, how would you bracket software revenue growth within that then? Speaker 400:26:55Yeah, obviously, if you look at the organic growth, the 30% plus range that we've been in for software solutions for the last three or four quarters now has been pretty exceptional. That's helped raise the bar for the whole organization. We continue to see great success with our licensees out there. They continue to grow and expand, and as they do that, they expand with us. As we look at where we are today, strong software solutions growth combined with organic growth on the telecom services side. As I highlighted in my comment, continuing to grow the telecom services revenue is critical for us. We'd like to get that back to double digits. Right now, we're seeing a lot more success keeping the high double digits for software solutions, but we continue to see great success on the telecom services side as well. Speaker 500:27:45Got it. Lastly, as you look at potential acquisitions, how are the valuation expectations of the target at this point? Speaker 300:27:57Eric, when I look at acquisitions, I'm just sorry, Mike. When I look at acquisitions, I try to find something that we are convinced that we can say find some savings and will be accretive in no more than three quarters. That's the benchmark we look at. Speaker 500:28:14Great. Okay. Thank you. Operator00:28:18Thank you. The next question will be from Eric Martinuzzi from Lake Street. Eric, your line is live. Speaker 500:28:24Yeah, I wanted to go a layer deeper on the RPO/backlog color that you gave. That's impressive growth there. You're up 17% year on year to $83.5 million. Just curious to know if the kind of the mix of the contract terms in there is similar to what we had coming out of Q1 as far as, you know, how long people, what the, you know, what's going to be recognized, say, in the remainder of 2025 or over the next 12 months compared to a quarter ago? Speaker 200:28:59Yeah. On our RPOs, you know, they're highly weighted to the first three years of the five-year runout. If you look at our runout, five-year runout that we have in our footnotes, there's some $23 million in 2025 remaining, $27 million in 2026, and $18 million in 2027, and then it trails off to $9 million and $5 million. It's heavily weighted to the first three years because we typically sell 36 to 60-month contracts, heavily weighted in the three-year time. Speaker 500:29:30Got it. Hardware, it is a small number, but it was below what I was modeling. I was coming in around $1.5 million or so, and you guys did a little bit less than that. You did mention, you called out that we're talking about, you know, product is not a focus, low margin product is not a focus for you guys anymore. Is there a kind of an annualized number that we should be thinking about, or was there a one-off issue in Q2 where maybe we recognized some in Q1 and it'll come back in Q3? Speaker 200:30:05Yeah, as we said all along, we typically guide to the lower of our prior four historical four-quarter averages because it's hard to determine when that one-time revenue comes in, whether it's a cabling job of a school district, or it's the desktop phones or any other equipment we may sell on our MLP division as far as routers and switches. The timing on that is, you know, it's kind of bumpy and it comes and goes from one quarter to the next. It's hard for us to put a big number on products when we don't know what series or what quarter that revenue is going to come in. Speaker 300:30:47Eric, as Doug had mentioned, we are strategically looking at product and trying to disassociate from some of the more labor-intensive, very low margin business that just doesn't make sense for us. Speaker 400:31:03I think one last thing, Eric, just to highlight is that, granted, it does seem to ebb and flow, but in the last quarter, we did see a higher component of customers that brought their own devices. It used to be where the high, high majority of customers that we were selling were legacy premise-based customers, and now we're starting to see more and more customers that are moving from Envoy provider over to Crexendo. If they move from a RingCentral or an 8x8 and move over to Crexendo and they bring their existing instruments with them, we can adopt them to our system. We don't have a hardware component in those particular sales. Speaker 500:31:45Got it. Thanks for taking my questions. Operator00:31:49Thank you. The next question will be from George Sutton from Craig-Hallum. George, your line is live. Speaker 500:31:56Thank you. It's Nicholas T. Both in Metaswitch and a BroadSoft licensee come over. Could you just give us an update on the movement or activity that you're seeing within those licensee opportunities? Speaker 300:32:11As I said previously, George, we do have a lot of sandboxes out. We do have a lot of excitement. As you understand, it's a long sales process. It's hard for us to give you an estimate of when we expect X number to close, but we are very excited by the interest we have seen and the discussions we're having with various potential customers. Speaker 400:32:36I will highlight that the two opportunities that we did close during the quarter were on the larger scale. When we look at the amount of revenue that we're seeing out of the new logos, the amount of revenue that we saw out of the new logos in Q2 was considerably higher on average than we've seen in previous quarters because they were larger opportunities. Speaker 500:32:58Great point. On your new innovations, and as you add AI callbots, for example, can you just walk through as you're adding these in? I assume my existing customers see the benefits, and my new customers are now more opportunistic with those add-ons. Is that how this will work from a pricing perspective? Speaker 300:33:22You nailed it. Speaker 400:33:23Yeah, we see a lot of opportunity for upsell to our existing customers. In many cases, it might be the reason why a new customer comes on board is they see the technology advantages. In some cases, customers have been with us for quite some time, take for granted that the system is the system, but we're constantly coming out with new enhancements and letting our customer base know about new enhancements. Instead of them going out and looking on the market to see who can handle a particular application for them, in many cases, we already have that. The first call is hopefully to us, and we can sell them an upsell on a new AI capability or a new feature capability within the system. Speaker 500:34:06Awesome. That's it for me. Thanks, guys. Speaker 300:34:09Thank you. Operator00:34:10Thank you. The next question will be from Josh Nichols from Craig-Hallum. Josh, your line is live. Speaker 200:34:17Hi, this is Matthew, also Josh Nichols. Thanks for taking my question. I guess to start off, I mean, product revenue and margin showed some nice sequential improvement. Do you think competitors are starting to pull back from the rational pricing, or what do you think the status on that is? Speaker 300:34:36Competitors have not started to pull back on irrational pricing, and the market is just as competitive as it has been. We think we're winning more because of the value of our product services and customer service in particular. As we said, we're going to continue to try and expand and continue to grow. Speaker 200:35:03Got it. Great. I guess just one last one for me. Just given the sales bankruptcy filing back in March, is there an update on the size of that opportunity for you, or have there been any benefits from that that you've realized recently? Speaker 400:35:18Yeah, this is Jon. I'll add that we continue to see, you know, Mitel had been kind of retracting themselves from their cloud business for some time, but we continue to see opportunity with partners who are Mitel partners overall and who are looking for a transition or a home for the future as we do in a lot of the legacy providers. It continues to be a source for us for potential new licensees and also partners in our retail business. We recently made some new introductions around that portfolio that we think will be of benefit to us even more. We continue to see in that legacy communications market partners that are bringing us as the home for the next 5 to 10 years for their customers. Speaker 200:36:07Got it. Great. Thanks for the help. Speaker 300:36:10Thank you. Paul, let's take one more question. Operator00:36:14Okay. The final question today is coming from Jesse Sobelson from DBora Capital. Jesse, your line is live. Speaker 500:36:22Hey, guys. A lot of things have been hit on here. Thanks for taking one last question here. I guess, to cut this national stance, and you know, previously you've highlighted some strong demand in Europe. How has the international markets looked to you recently, and is there any specific interest in any geographies in particular recently? Thank you. Speaker 300:36:42International continues to expand, and we continue to do quite well there. The advantage of OCI is location is almost irrelevant to us because we can sell one instance in any one country and open up a data center there. While we primarily rely on Europe, and particularly Europe and Australia, we're willing to expand anywhere. Speaker 500:37:11Great. Thank you. Operator00:37:15Thank you. This does conclude today's Q&A session. I will now hand the call back to Jeff Korn for closing remarks. Speaker 300:37:21Thank you very much, Paul, and thank all of you for your attention. We appreciate your support, and we hope to be delivering equally as exciting news on our Q3 conference call when we'll speak to you again. Everybody has a great afternoon or evening, depending upon where you are, and we'll speak to you on Q3. Thank you. Speaker 500:37:42Thank you, everybody. Bye-bye. Operator00:37:44Thank you. This concludes today's conference, and you may disconnect your lines at this time. Thank you for your participation.Read morePowered by Earnings DocumentsPress Release(8-K)Quarterly report(10-Q) Crexendo Earnings HeadlinesCrexendo, Inc.: Crexendo Adds OTG Consulting to Support VIP LaunchMay 15, 2026 | finanznachrichten.deCrexendo (CXDO) price target increased by 15.04% to 11.05May 15, 2026 | msn.comBefore you buy SpaceX shares, consider this alternative approachSpaceX has confidentially filed for an IPO with the SEC, targeting a June 2026 listing at a valuation exceeding $1.75 trillion - potentially the largest IPO in history. But one expert says buying shares directly may not be the smartest move. There is a lesser-known way to tap into this windfall that most investors haven't considered. | Weiss Ratings (Ad)Crexendo Inc. (CXDO) hit a 52-week high, can the run continue?May 15, 2026 | msn.comCrexendo (NASDAQ:CXDO) versus CyberAgent (OTCMKTS:CYAGF) Head to Head ReviewMay 13, 2026 | americanbankingnews.comContrasting Crexendo (NASDAQ:CXDO) & CyberAgent (OTCMKTS:CYAGF)May 12, 2026 | americanbankingnews.comSee More Crexendo Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Crexendo? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Crexendo and other key companies, straight to your email. Email Address About CrexendoCrexendo (NASDAQ:CXDO), Inc. (NASDAQ: CXDO) is a provider of cloud-based communications and collaboration solutions tailored to businesses of varying sizes. The company’s flagship offering, CXsuite, integrates enterprise-grade voice, video conferencing, instant messaging, presence, and contact center functionality into a single platform delivered over the internet. By leveraging hosted infrastructure and a subscription-based model, Crexendo aims to reduce on-premises hardware costs and simplify management for IT teams and resellers. Crexendo’s product portfolio includes a multi-tenant cloud PBX, SIP trunking, session border controllers and an application programming interface (API) suite that allows partners and customers to embed real-time communications into custom workflows. The company also offers purpose-built contact center tools designed to support customer service operations, featuring intelligent call routing, call recording and analytics. With a focus on security and scalability, the platform supports encrypted voice and video calls, automatic software updates and flexible user licensing. Headquartered in Scottsdale, Arizona, Crexendo serves a global customer base through a network of channel partners, focusing primarily on small- and medium-sized businesses in North America, Europe and select Asia-Pacific markets. The company was founded in the mid-2000s and completed its listing on the NASDAQ stock exchange under the ticker CXDO. Led by CEO Lance Crosby, Crexendo emphasizes ongoing product innovation and partner support to drive adoption of cloud communications as businesses seek to modernize their telephony and collaboration environments.View Crexendo ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Latest Articles Why Applied Optoelectronics Stock May Be Near a Turning PointIs Everspin Technologies the Next AI Edge Breakout?Peloton Stock Gives Back Gains After Upbeat Earnings ReportDatavault Gains Traction: 5 Reasons to Sell NowTMC Stock: Why This Pre-Revenue Miner Is Worth WatchingRobinhood, SoFi, and Webull Are Telling Very Different StoriesViking Sails to All-Time Highs—Fundamentals Signal More to Come Upcoming Earnings Analog Devices (5/20/2026)Intuit (5/20/2026)NVIDIA (5/20/2026)Lowe's Companies (5/20/2026)Medtronic (5/20/2026)Target (5/20/2026)TJX Companies (5/20/2026)NetEase (5/21/2026)Ross Stores (5/21/2026)Walmart (5/21/2026) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. 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There are 7 speakers on the call. Speaker 600:00:00you, and thanks for holding. Your conference will begin in just a couple of minutes. Please remain on the line. Your conference will begin very shortly. Greetings and welcome to the Crexendo second quarter 2025 earnings call. At this time, all participants are in a listen-only mode. A question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. Please note this conference is being recorded. I will now turn the conference over to your host, Jeff Korn, Chairman and CEO at Crexendo. Jeff, you may begin. Speaker 300:02:18Thank you, Paul, and good afternoon, everyone. Welcome to Crexendo's second quarter 2025 earnings call. As Paul just said, I'm Jeff Korn, Chairman and CEO. With me in the room today are Doug Gaylor, our President and COO, Ron Vincent, our CFO, Jon Brinton, our CRO, and Anand Buch, our Chief Strategy Officer. In a moment, Jon will read the safe harbor statement. After that, I'll provide an overview of our performance and strategies. Ron will then dive into the financial, and Doug will close with an operational and business update before we open it up for questions. Jon, would you please read the safe harbor statement? Speaker 400:02:56Thank you, Jeff. I want to take this opportunity to remind listeners that this call will contain forward-looking statements within the meaning of the Securities Act of 1933 and the Securities Exchange Act of 1934. The Private Securities Litigation Reform Act of 1995 provides a safe harbor for such forward-looking statements. All statements made in this conference call, other than statements of historical facts, are either forward-looking statements. Forward-looking statements include, but are not limited to, words like believe, expect, anticipate, estimate, will, and other similar statements of expectation identifying forward-looking statements. Investors should be aware that any forward-looking statements are based on assumptions and are subject to risks and uncertainties that could cause actual results to differ materially from those discussed here today. Speaker 400:03:52These risk factors are explained in detail in the company's filings with the Securities and Exchange Commission, including the Form 10-K for fiscal year ended December 31, 2024, and the Form 10-Q filings. Crexendo does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise. I'd now like to turn the call back over to Jeff. Jeff? Speaker 300:04:21Thank you, Jon. I'm pleased to report another exceptional quarter for Crexendo. We continue to deliver consistent and impressive profitable growth. This growth in our results underscores the scalability of our business model and the strength of our team. Q2 was highlighted by significant success in our software solution segment, combined with growth in our telecom service segment, as well as the achievement of key operational milestones. I'm pleased. As you know, we reported a 13% increase in total revenue to $16.6 million, driven by a remarkable 31% year-over-year organic growth in software solutions revenue. Our GAAP net income was $1.2 million, and we delivered $2.8 million in adjusted EBITDA. This marks our eighth consecutive quarter of GAAP profitability and our 27th consecutive quarter of GAAP net income. This is clear evidence that our strategy is working and Crexendo is on a very solid trajectory. Speaker 300:05:25Our software platform continues to be a critical engine of our success. As you know, we surpassed 6 million users on our software platform and are marching towards 7 million users. Our ability to scale efficiently was reflected in the continually strong margins we achieved. We are very encouraged by the momentum in our licensee and partner ecosystem, which continues to gain traction in the wake of disruption from legacy vendors like Metaswitch and BroadSoft. Our differentiated architecture, with session-based pricing, open APIs, and flexible cloud or on-premise deployment, continues to resonate with customers seeking control, scalability, and reliability. Simply put, we are building the platform of the future, and the market is responding. If you want the best products, services, people, and pricing, there really is no other choice. Speaker 300:06:26We continue to invest in the business and to expand our AI capabilities, and we are expecting to roll out over the next several quarters additional initiatives, including AI callbots and AI operator functions and messaging. This is in addition to the services already rolled out. On the telecom side, while the UCaaS landscape remains competitive, we continue to take a disciplined approach. We are not chasing growth at the expense of profitability. Our award-winning VIP bundle and industry-leading customer satisfaction scores, as validated independently by Q2, are helping us win in the right ways, sustainably, and with long-term margin expansion in mind. With that said, we continue to look at aggressive promotions to compete with others in the space, but we'll only do that if it leads to profitable and scalable businesses. Importantly, we are executing well against our strategic priorities. Speaker 300:07:30We are in the final stages of sunsetting our classic platform, which will reduce operational drag and free up internal resources. At the same time, we are aggressively migrating to Oracle Cloud Infrastructure (OCI), a move we expect to yield significant cost savings and improved focus on innovation and customer success. These infrastructure initiatives will help us to continue to improve margins and drive long-term efficiencies in 2026. This is particularly impressive as we continue to invest in the business. We have no intention of resting on our laurels, and we are continuing to build the future of telecom, software, and services. We also remain focused on inorganic opportunities. We are actively reviewing several potential acquisitions, including smaller tuck-ins as well as larger opportunities. I and the team, however, remain disciplined and focused that any acquisition we pursue will be accretive and aligned with our vision of strategic profitable growth. Speaker 300:08:41With a strong cash position of $23.5 million and growing cash flow from operations, we are well positioned to support continued innovations, strategic M&A, and enhanced shareholder value. Finally, our ecosystem vendor partner program, EVP, as we call it, continues to gain momentum. As we lean into AI, analytics, and automation, our open architecture is enabling new integrations that drive real value for our partners, further differentiating our platform from the market and continuing to get us to lead with our open APIs, which is a strong strategic advantage for us. In closing, I've never been more optimistic about where we are and where we're going. Over the last two years, we've transformed Crexendo into a high-growth, consistently profitable software company with a clear vision and strong execution. Speaker 300:09:42We are building a flexible, scalable, and future-ready platform, one that puts customer success and long-term value creation at the center of everything we do. With that, I'll turn the call over to Ron to walk through the financial results in more detail. Ron? Speaker 100:10:01Thank you, Jeff. Good afternoon, everyone. Consolidated revenue for the quarter increased 13% to $16.6 million, compared to $14.7 million for the second quarter of the prior year. Our service revenue for the quarter increased 4% to $8.4 million, compared to $8.1 million for the second quarter of the prior year. Our software solutions revenue for the quarter increased 31% to $7 million, compared to $5.3 million for the second quarter of the prior year. Our product revenue decreased 7% to $1.2 million, compared to $1.3 million for the second quarter of the prior year. Our remaining performance obligations increased to $83.5 million at the end of the second quarter, compared to $81.9 million at the end of the first quarter of this year, and $71.2 million at June 30th of the prior year. Speaker 100:10:58Operating expenses for the quarter increased 10% to $15.4 million, compared to $14.1 million for the second quarter of the prior year. The operating margin for the quarter increased to 7%, compared to 4% for the same period of the prior year. Net income of $1.2 million for the quarter, that's $0.04 per basic and diluted common share, compared to a net income of $600,000 or $0.02 per basic and diluted common share for the second quarter of the prior year. Non-GAAP net income of $2.9 million for the quarter, that's $0.10 per basic and $0.09 per diluted common share, compared to non-GAAP net income of $2.1 million or $0.08 per basic and $0.07 per diluted common share for the second quarter of the prior year. EBITDA for the quarter was $2 million, compared to $1.4 million for the second quarter of the prior year. Speaker 100:11:56Our adjusted EBITDA for the quarter came in at $2.8 million, compared to $2.2 million for the second quarter of the prior year. Cash and cash equivalents at June 30th, 2025 was $23.5 million, compared to $18.2 million at December 31st, 2024. Cash provided by operating activities for the six-month period was $2.5 million, compared to $2.5 million in cash provided by operating activities for the same period of the prior year. Cash provided by financing activities for the six-month period generated $2.7 million, compared to cash provided by investing activities of $800,000 for the same period of the prior year, primarily related to $3 million net cash received from the stock option exercises and RSUs, offset by $3.3 million in notes payable, repayments, and finance lease payments. I'll turn it over to Doug Gaylor, our President and COO, for additional comments on sales and business operations. Speaker 400:13:04Ron, we continue to execute well on our business plan and have a strong Q2 layered on top of a strong Q1 to start the year. We had a 13% year-over-year increase in revenue for the quarter and a 212% year-over-year increase in GAAP profitability, combined with strong positive cash flow. This is our eighth consecutive quarter of GAAP profitability and 27th consecutive quarter of non-GAAP net income, and the results were a direct result of our focus on growing organically and profitably. Our continued success earned us a coveted inclusion in the Russell 2000 Index that was announced during the quarter. Our GAAP net income of $1.23 million for the quarter and non-GAAP net income of $2.9 million for the quarter were reflective of our success in managing the fundamentals of the business and continuing to maximize and recognize synergies within the business. Speaker 400:13:58Our entire team is continually working to improve business processes and make our company more efficient, and we believe we will continue to see more efficiencies as we continue our growth. During the quarter, we successfully completed our international data center migration to Oracle Cloud Infrastructure, OCI, and have closed down our international data centers, and we continue our U.S. data center migrations that should show additional meaningful cost savings over the next 12 months. We continue to see tremendous organic growth from our software solutions segment of the business, which grew 31% over Q2, compared to Q2 of 2024, and has seen a 32% growth for the first half of the year for 2025, compared to the first half of the year of 2024. Speaker 400:14:45In addition to strong upgrade orders from our existing licensees, we won one new logo from Metaswitch for the quarter and one new logo from Cisco's BroadSoft in the quarter, as we continue to see opportunities created by uncertainties created by our two largest software solutions competitors, Cisco's BroadSoft and Metaswitch. Our unique pricing and support model for our software solutions platform, combined with our robust feature set, allows us to differentiate ourselves from the rest of our competition at a much stronger price point than they might currently be paying. Our telecom services retail segment grew at 2% organically for the quarter. Our telecom service revenue was up 4% organically, offset by a reduction in product revenue of 7% to reach the blended 2% increase. Speaker 400:15:35As previously stated, we have proactively reduced selling from lower margin product opportunities to maintain margins, thus the decrease in product revenue and increase in segment gross margins. We continue to see strong demand for our offerings from our channel partners and our master agent technology service distributors and expect retail segment revenue to continue to grow at a faster pace. The master agent technology service distributors saw an 88% increase in sales bookings year over year, and we expect that momentum to continue. As Jeff previously mentioned, we are focused on profitably growing this segment, and we are not pursuing low margin or unprofitable retail opportunities. Our remaining performance obligation, also referred to as backlog, is now at $83.5 million, an increase of 17% from Q2 of 2024. Speaker 400:16:28Our remaining performance obligation number is the sum of the remaining contract values for our telecom services and software solutions customers that will be recognized on a sliding scale over the next 60 months and is a strong indicator of our future revenue stream. Consolidated gross margin for Q2 was 63%, flat with Q2 of 2024. We continue to see strong gross margins in our software solutions segment, where gross margins improved to 74% for the quarter, compared to 73% in Q2 of 2024. For the first six months of the year, our software solutions gross margins were 76%, highlighting the scalability and operating leverage we have on the software segment of the business. Our telecom services segment gross margin was 56%, which was down from Q2 of 2024 and flat with Q1. Speaker 400:17:22Our telecom service gross margins are affected by product gross margins, which declined year over year as a result of the decline in product revenue. We are confident that we will continue to see gross margin improvements in both segments of the business in the future as we start to recognize cost savings from our planned consolidation of our data centers to Oracle Cloud Infrastructure. Crexendo's engineering team continues to enhance and improve our award-winning technology and our platform. Our cloud-native platform, with robust and advanced API integrations, allows us to enhance offerings with both in-house and third-party developed solutions. Artificial intelligence is leading the charge in these developments, with many new and planned releases that will make small and mid-sized businesses more efficient and more productive. Speaker 400:18:11We currently have a variety of AI solutions already available for end users, including our voice AI studio, AI call recording, and contact center AI powered by ChatGPT, as well as new applications that are close to being released, like our AI assistant and our AI operator solutions that will help end user customers do more with less. Crexendo's performance for the quarter and first half of 2025 was very strong, and I couldn't be more excited about the future direction and opportunity for Crexendo. We continue to see strong double-digit organic growth combined with increasing GAAP profitability and strong positive cash flow. We are positioned perfectly with the combination of strong demand for our product offerings, along with great solutions, with a disruptive pricing model, and the best and most talented workforce in the industry to continue our strong growth and success. Speaker 400:19:03We are committed to delivering the best UCaaS, CCaaS, and CFaaS offerings in the sector to our customers and our partners, and the best returns for our shareholders. We're proud to be the fastest growing platform solution in the country and excited to see how future AI enhancements will spur our growth to 7 million end users and higher. We're laser-focused on enhancing our solutions, improving our efficiencies, and continuing to return strong results. With that, I'll turn it back over to Jeff. Speaker 300:19:35Thank you, Jon. Thank you, Ron. Paul, you may open the call up to questions. Operator00:19:41Thank you. At this time, we'll be conducting a question and answer session. If you would like to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star two if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star queues. Once again, please press star one if you have a question. One moment, please, while we pull for questions. First question today is coming from Joshua Reyes from Needham. Joshua, your line of clients. Speaker 200:20:18All right. Thanks for taking my questions. Nice job on the quarter here. Maybe just starting off in terms of the pipeline for the second half of the year. Congrats on adding two licensees in the quarter. Just wanted to verify, does that bring the total active licensee count to 240? I guess, what are you just seeing overall in terms of the setup for the second half and in terms of ramping existing licensees to grow software solutions versus adding net new licensees to the mix? Speaker 300:20:48Josh, I'm going to go in reverse order. We have a lot, we have a large number of sandboxes out and a large number of people interested, so we expect to see continued growth in new licensees while also seeing growth in upgrades. Both seem to be on a strong trajectory, so we're excited about that. The number, Doug, what is the current number of licensees? Speaker 400:21:15Yeah, we always highlight, Josh, 235 plus, but I think that number is probably pretty accurate at 240 with the two additional licensees. We usually go with the licensee number when they actually go live. When we sell an account, it may be, you know, a couple of weeks or a month before that actual account goes live. We don't actually give an ongoing, live number as of the moment, but that number is in the right ballpark. Speaker 300:21:41We do obviously promote when we get wind from BroadSoft and Cisco, from BroadSoft and Metaswitch. Speaker 200:21:52Gotcha. Understood. US Cellular obviously is a key reseller for you on the telecom services side of the business. I believe their acquisition by T-Mobile just closed yesterday. Do you think this could create some incremental opportunities for you, or how are you trying to manage this relationship now that they've been acquired by T-Mobile? Speaker 400:22:13Yeah, I think there's a tremendous opportunity there. US Cellular has been a fantastic partner for us for over eight years now, one of our largest resellers out there. There's a lot of excitement going into the T-Mobile combination, and we anticipate getting to the table with T-Mobile and seeing if we can expand that great success we've had with US Cellular to their team as well. I know that we've got a tremendous amount of support with the US Cellular folks, and they're excited about the merger. Obviously, they're two or three days into the merger, so there's still a lot of things that they've got to get cleared up on their end. We had a tremendously strong quarter in the first half of the year with US Cellular, and we anticipate that excitement and momentum to continue with the T-Mobile acquisition. Speaker 400:22:57We're hopeful that we get a really nice seat at the table with T-Mobile to expand that offering with them. Speaker 200:23:05Awesome. Maybe I'll just sneak in one question on margin. Now that you've closed down the international data centers, what should we expect in terms of margin improvement for the second half of the year, or is it going to be more weighted to next year when you're able to close down the domestic data centers? Speaker 300:23:23Josh, it's going to be, I'll let Ron give a little more detail, but it's going to be more weighted next year when we close more of the data centers in the U.S. As you understand, at the same time, we're continuing to invest back in the business, so that will also have some impact. Speaker 200:23:37Yeah, that's right. As Jeff mentioned, we're looking for the major savings to be when we're able to shut down our U.S. data centers. That'll be next year. The shutdown of the international data centers on our original timeline is a major accomplishment for us, but the incremental savings is minimal if we reinvest that into the business as we add more resources. International will not have immediate impact in margins, but we do expect the margins to improve when we are able to shut down the U.S. Stay tuned on that. Awesome. Thanks to you all passing along. Speaker 400:24:17Thanks, guys. Speaker 300:24:18Josh. Operator00:24:19Thank you. The next question will be from Mike Latimore from Northland Capital Markets. Mike, your line is on. Speaker 500:24:25All right. Great. Thanks, Jeff. Excellent results. Great EBITDA software growth. You touched on master agent growth being very strong. Anything in particular that sparked that kind of growth for that channel? Speaker 400:24:41Yeah, I'll start with my thoughts, and then I'll let Jon add some color to it. We've been working the telecom service distributors and brokers out there for quite some time and have some really strong relationships. Those relationships just take a lot of TLC to foster and grow. I think as we continue to gain more momentum with them, it's because we do a great job of implementing their sales. If an agent brings us an opportunity and we do a great job with it, they're likely to bring us more opportunities. We always highlight our G2 customer service and satisfaction results out there, and that's pretty evident with being able to gain traction with these master agents out there. If you stub your toe with a master agent, they can put you in the penalty box. Speaker 400:25:27The fact of the matter is that we've been doing a great job with them. In fact, I think we're at one of the larger master agents' conferences as we speak, with our team and making great inroads there. I think overall, we're real pleased with the results we're seeing there, and we continue to spend a lot of time and resources to make sure that we grow that part of the business. Jon, any additional color? Yeah, I would just add to it, Mike. Our focus has always been to not try to partner with all of the technology services distributors, but to focus on a small group and grow with them over time. Speaker 400:26:02Our team's just been executing well, and with partners that we're aligned with, we're making investments in their program, their community, and we're getting good word of mouth and receive orders based on some of the factors that Doug talked about with our G2 rankings for customer service and success and implementation ability. It's just continued pull-through of long-term investments, those parts. Speaker 500:26:28Okay. Sounds good. Doug, just want to be clear that you did reiterate an expectation of growing at a double-digit rate. Is that what you said? Speaker 400:26:38Yes, correct. Organically, you know, I think we're at 13% for the year, and we anticipate staying in that double-digit organic growth rate. Speaker 500:26:45Okay. What kind of, how would you bracket software revenue growth within that then? Speaker 400:26:55Yeah, obviously, if you look at the organic growth, the 30% plus range that we've been in for software solutions for the last three or four quarters now has been pretty exceptional. That's helped raise the bar for the whole organization. We continue to see great success with our licensees out there. They continue to grow and expand, and as they do that, they expand with us. As we look at where we are today, strong software solutions growth combined with organic growth on the telecom services side. As I highlighted in my comment, continuing to grow the telecom services revenue is critical for us. We'd like to get that back to double digits. Right now, we're seeing a lot more success keeping the high double digits for software solutions, but we continue to see great success on the telecom services side as well. Speaker 500:27:45Got it. Lastly, as you look at potential acquisitions, how are the valuation expectations of the target at this point? Speaker 300:27:57Eric, when I look at acquisitions, I'm just sorry, Mike. When I look at acquisitions, I try to find something that we are convinced that we can say find some savings and will be accretive in no more than three quarters. That's the benchmark we look at. Speaker 500:28:14Great. Okay. Thank you. Operator00:28:18Thank you. The next question will be from Eric Martinuzzi from Lake Street. Eric, your line is live. Speaker 500:28:24Yeah, I wanted to go a layer deeper on the RPO/backlog color that you gave. That's impressive growth there. You're up 17% year on year to $83.5 million. Just curious to know if the kind of the mix of the contract terms in there is similar to what we had coming out of Q1 as far as, you know, how long people, what the, you know, what's going to be recognized, say, in the remainder of 2025 or over the next 12 months compared to a quarter ago? Speaker 200:28:59Yeah. On our RPOs, you know, they're highly weighted to the first three years of the five-year runout. If you look at our runout, five-year runout that we have in our footnotes, there's some $23 million in 2025 remaining, $27 million in 2026, and $18 million in 2027, and then it trails off to $9 million and $5 million. It's heavily weighted to the first three years because we typically sell 36 to 60-month contracts, heavily weighted in the three-year time. Speaker 500:29:30Got it. Hardware, it is a small number, but it was below what I was modeling. I was coming in around $1.5 million or so, and you guys did a little bit less than that. You did mention, you called out that we're talking about, you know, product is not a focus, low margin product is not a focus for you guys anymore. Is there a kind of an annualized number that we should be thinking about, or was there a one-off issue in Q2 where maybe we recognized some in Q1 and it'll come back in Q3? Speaker 200:30:05Yeah, as we said all along, we typically guide to the lower of our prior four historical four-quarter averages because it's hard to determine when that one-time revenue comes in, whether it's a cabling job of a school district, or it's the desktop phones or any other equipment we may sell on our MLP division as far as routers and switches. The timing on that is, you know, it's kind of bumpy and it comes and goes from one quarter to the next. It's hard for us to put a big number on products when we don't know what series or what quarter that revenue is going to come in. Speaker 300:30:47Eric, as Doug had mentioned, we are strategically looking at product and trying to disassociate from some of the more labor-intensive, very low margin business that just doesn't make sense for us. Speaker 400:31:03I think one last thing, Eric, just to highlight is that, granted, it does seem to ebb and flow, but in the last quarter, we did see a higher component of customers that brought their own devices. It used to be where the high, high majority of customers that we were selling were legacy premise-based customers, and now we're starting to see more and more customers that are moving from Envoy provider over to Crexendo. If they move from a RingCentral or an 8x8 and move over to Crexendo and they bring their existing instruments with them, we can adopt them to our system. We don't have a hardware component in those particular sales. Speaker 500:31:45Got it. Thanks for taking my questions. Operator00:31:49Thank you. The next question will be from George Sutton from Craig-Hallum. George, your line is live. Speaker 500:31:56Thank you. It's Nicholas T. Both in Metaswitch and a BroadSoft licensee come over. Could you just give us an update on the movement or activity that you're seeing within those licensee opportunities? Speaker 300:32:11As I said previously, George, we do have a lot of sandboxes out. We do have a lot of excitement. As you understand, it's a long sales process. It's hard for us to give you an estimate of when we expect X number to close, but we are very excited by the interest we have seen and the discussions we're having with various potential customers. Speaker 400:32:36I will highlight that the two opportunities that we did close during the quarter were on the larger scale. When we look at the amount of revenue that we're seeing out of the new logos, the amount of revenue that we saw out of the new logos in Q2 was considerably higher on average than we've seen in previous quarters because they were larger opportunities. Speaker 500:32:58Great point. On your new innovations, and as you add AI callbots, for example, can you just walk through as you're adding these in? I assume my existing customers see the benefits, and my new customers are now more opportunistic with those add-ons. Is that how this will work from a pricing perspective? Speaker 300:33:22You nailed it. Speaker 400:33:23Yeah, we see a lot of opportunity for upsell to our existing customers. In many cases, it might be the reason why a new customer comes on board is they see the technology advantages. In some cases, customers have been with us for quite some time, take for granted that the system is the system, but we're constantly coming out with new enhancements and letting our customer base know about new enhancements. Instead of them going out and looking on the market to see who can handle a particular application for them, in many cases, we already have that. The first call is hopefully to us, and we can sell them an upsell on a new AI capability or a new feature capability within the system. Speaker 500:34:06Awesome. That's it for me. Thanks, guys. Speaker 300:34:09Thank you. Operator00:34:10Thank you. The next question will be from Josh Nichols from Craig-Hallum. Josh, your line is live. Speaker 200:34:17Hi, this is Matthew, also Josh Nichols. Thanks for taking my question. I guess to start off, I mean, product revenue and margin showed some nice sequential improvement. Do you think competitors are starting to pull back from the rational pricing, or what do you think the status on that is? Speaker 300:34:36Competitors have not started to pull back on irrational pricing, and the market is just as competitive as it has been. We think we're winning more because of the value of our product services and customer service in particular. As we said, we're going to continue to try and expand and continue to grow. Speaker 200:35:03Got it. Great. I guess just one last one for me. Just given the sales bankruptcy filing back in March, is there an update on the size of that opportunity for you, or have there been any benefits from that that you've realized recently? Speaker 400:35:18Yeah, this is Jon. I'll add that we continue to see, you know, Mitel had been kind of retracting themselves from their cloud business for some time, but we continue to see opportunity with partners who are Mitel partners overall and who are looking for a transition or a home for the future as we do in a lot of the legacy providers. It continues to be a source for us for potential new licensees and also partners in our retail business. We recently made some new introductions around that portfolio that we think will be of benefit to us even more. We continue to see in that legacy communications market partners that are bringing us as the home for the next 5 to 10 years for their customers. Speaker 200:36:07Got it. Great. Thanks for the help. Speaker 300:36:10Thank you. Paul, let's take one more question. Operator00:36:14Okay. The final question today is coming from Jesse Sobelson from DBora Capital. Jesse, your line is live. Speaker 500:36:22Hey, guys. A lot of things have been hit on here. Thanks for taking one last question here. I guess, to cut this national stance, and you know, previously you've highlighted some strong demand in Europe. How has the international markets looked to you recently, and is there any specific interest in any geographies in particular recently? Thank you. Speaker 300:36:42International continues to expand, and we continue to do quite well there. The advantage of OCI is location is almost irrelevant to us because we can sell one instance in any one country and open up a data center there. While we primarily rely on Europe, and particularly Europe and Australia, we're willing to expand anywhere. Speaker 500:37:11Great. Thank you. Operator00:37:15Thank you. This does conclude today's Q&A session. I will now hand the call back to Jeff Korn for closing remarks. Speaker 300:37:21Thank you very much, Paul, and thank all of you for your attention. We appreciate your support, and we hope to be delivering equally as exciting news on our Q3 conference call when we'll speak to you again. Everybody has a great afternoon or evening, depending upon where you are, and we'll speak to you on Q3. Thank you. Speaker 500:37:42Thank you, everybody. Bye-bye. Operator00:37:44Thank you. This concludes today's conference, and you may disconnect your lines at this time. Thank you for your participation.Read morePowered by