Toast (NYSE:TOST) is a cloud-based restaurant management platform that delivers integrated point-of-sale (POS) hardware and software solutions. Designed specifically for the full-service and quick-service restaurant industry, the company’s platform enables restaurateurs to manage orders, payments, and customer interactions in real time. Its end-to-end technology stack covers everything from front-of-house POS terminals and handheld ordering devices to kitchen display systems and self-service kiosks.
In addition to POS functionality, Toast offers a suite of software modules and add-on services. These include online ordering and delivery integrations, gift card and loyalty program management, inventory tracking, and advanced reporting and analytics. The platform also supports back-office operations with payroll and human resources tools, enabling restaurant operators to streamline labor management, timekeeping, and team communication within a single interface.
Founded in 2011 by Steve Fredette and Aman Narang, Toast launched its first product in 2013 and quickly expanded its footprint across the United States. Headquartered in Boston, the company serves a wide range of independent restaurants, multi-unit chains, and franchise groups. Toast has built strategic partnerships with third-party delivery providers, financial institutions, and technology vendors to further enhance its ecosystem and extend its offerings to new markets and customer segments.
Since its initial public offering in 2021, Toast has continued to invest in innovation and platform enhancements. Under the leadership of CEO Chris Comparato, the company is focused on advancing digital ordering, contactless payment solutions, and AI-driven insights to help restaurateurs optimize operations and engage diners more effectively. Toast’s ongoing product development and strategic acquisitions aim to reinforce its position as a leading technology partner for the restaurant industry’s digital transformation.
