Toast, Inc. (NYSE: TOST) is a technology company that builds a cloud-based platform for restaurants and other foodservice businesses. Headquartered in Boston, Massachusetts, Toast offers integrated point-of-sale (POS) systems and a suite of software and hardware designed to streamline front-of-house and back-of-house operations. The company went public in 2021 and has positioned itself as a vertically integrated provider for the restaurant industry.
Toast’s product portfolio includes touchscreen POS terminals and handheld order-and-pay devices, kitchen display systems, and peripherals tailored for high-volume foodservice environments. On the software side, the platform provides order management, menu management, inventory tracking, reporting and analytics, and workforce management tools such as scheduling and payroll. Toast also supports omnichannel sales through online ordering, delivery integrations, gift cards, loyalty programs, and marketing features, and it processes card and mobile payments through integrated payments services.
Primarily focused on restaurants, cafes, and bars across the United States, Toast serves a wide range of customers from independent operators to multi-location chains. Its go-to-market approach combines subscription software, hardware sales, payment processing fees and value-added services such as lending and professional services, aimed at increasing efficiency and reducing friction for hospitality operators. The company’s platform-first strategy emphasizes interoperability so operators can run essential aspects of their business from a single, cloud-based system.
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