AvePoint Q2 2025 Earnings Call Transcript

Quartr
Provided by Quartr
August 7, 2025

Key Takeaways

  • Positive Sentiment: The company achieved a record $102 million in Q2 revenue, marking its first quarter above $100 million and driving 31% year-over-year growth toward its $1 billion ARR goal by 2029.
  • Positive Sentiment: AvPoint rolled out three new command centers—Risk Posture, Optimization & ROI, and Resilience—plus agentic AI governance features, strengthening its multi-cloud data protection and governance platform.
  • Positive Sentiment: ARR rose to $367.6 million (up 27% YoY) with net new ARR of $22.1 million—the highest quarterly addition ever—and a record net retention rate of 112%.
  • Positive Sentiment: Non-GAAP operating margin expanded to 18.4% (700 bps improvement), supported by efficient sales & marketing spend, while cash and equivalents reached $430 million and free cash flow remained robust.
  • Positive Sentiment: The company raised its full-year guidance for ARR, revenue, and non-GAAP operating income, reflecting strong momentum despite prudent assumptions around public sector uncertainty.
AI Generated. May Contain Errors.
Earnings Conference Call
AvePoint Q2 2025
00:00 / 00:00

There are 11 speakers on the call.

Operator

Good afternoon, and welcome to the AvPoint Inc. Second Quarter twenty twenty five Earnings Conference Call. At this time, all participants are in listen only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there'll be an opportunity to ask questions.

Operator

To ask a question, you may press star, then one on your telephone keypad. Please note this event is being recorded. I would now like to turn the conference over to Jamie Arrestia, Vice President, Investor Relations. Please go ahead.

Speaker 1

Thank you, operator. Good afternoon, and welcome to AvPoint's second quarter twenty twenty five earnings call. With me on the call this afternoon is Doctor. TJ Zhang, Chief Executive Officer and Jim Cassey, Chief Financial Officer. After preliminary remarks, we will open the call for a question and answer session.

Speaker 1

Please note that this call will include forward looking statements that involve risks and uncertainties that could cause actual results to differ materially from management's current expectations. We encourage you to review the Safe Harbor statements contained in our press release for a more complete description. All material in the webcast is the sole property and copyright of OutPoint with all rights reserved. Please note this presentation describes certain non GAAP measures, including non GAAP gross profit, non GAAP gross margin, non GAAP operating income, and non GAAP operating margin, which are not measures prepared in accordance with US GAAP. The non GAAP measures are presented in this presentation, as we believe they provide investors with a means of understanding how management evaluates the company's operating performance.

Speaker 1

These non GAAP measures should not be considered in isolation from, as substitutes for, or superior to financial measures prepared in accordance with U. S. GAAP. A reconciliation of these measures to the most directly comparable GAAP financial measures is available on our second quarter twenty twenty five earnings press release, as well as our updated investor presentation and financial tables, of which are available on our Investor Relations website. With that, let me turn the call over to T.

Speaker 1

J.

Speaker 2

Thank you, Jamie, and thank you to everyone joining us on the call today. As we recap our outstanding second quarter results, Highlighted by outperformance on the top and bottom line, as well as continued improvement on a number of key financial and operational metrics, Q2 also represents a major milestone for AppPoint, our first quarter to surpass $100,000,000 in revenues. The entire AppPoint team deserves credit for this achievement, which reflects the enormous market opportunity ahead of us and marks another step on our path to $1,000,000,000 in AR by 2029. This achievement is not just a financial milestone. It's a reflection of the innovation that powers the AppPoint Confidence platform, as well as the trust of our customers and partners placing us.

Speaker 2

That's why I want to spend my time today discussing our ongoing innovation, which has only accelerated in recent years. Today, these efforts have positioned us squarely at the intersection of data, security and AI, and continue to drive the steady, consistent execution you have come to expect from AppPoint. I'll also share some meaningful customer wins and expansions during the quarter, And then turn the call over to Jim to recap our financial performance and updated outlook for the year. We know that innovation has always been essential to maintaining our competitive edge. But what's clear from every customer conversations today is that the data management challenges we're solving from AI governance and training data providence to model explainability, responsible surveillance, or simply the need to reduce costs are now front and center in enterprise strategy.

Speaker 2

At the same time, organizations are realizing that tackling data management, governance, compliance, and security in isolation just doesn't cut it anymore. These functions need to work together. That's why we have built our platform around a unified framework with three core pillars providing a comprehensive data protection strategy. First, ensuring data is always available and recoverable after a cyber attack. Second, securing it across every environment.

Speaker 2

And finally, governing its use to meet regulatory and business requirements. Our connected approach enables true cyber resilience, and it's why more enterprises are turning to integrated platforms like AppPoints. Our strong results this quarter reflect that growing momentum. In Q2, we advanced our platform in meaningful ways to help customers and partners turn today's challenges into strategic advantages, positioning them to achieve operational excellence in an increasingly AI driven multi cloud world. These strategic advancements come to life through the innovations we have delivered across our platform.

Speaker 2

Let me start with our product innovation. We introduced several new command centers within our confidence platform this quarter, each designed to help organizations optimize digital investments and strengthen resilience. In April, we announced the launch of our risk posture command center, a critical advancement within the AppPoint confidence platform and our most significant evolution yet in data protection. Designed specifically to counter advanced cyber threats like ransomware, The risk posture command center provides organizations real time visibility into their data security posture backed by actionable intelligence to reduce risk and remain compliance. As the complexity of data and AI adoption accelerates, too many organizations are left juggling disconnected tools and dashboards.

Speaker 2

Research from Gartner finds that 86% organizations struggle to balance data security with business objectives. And nearly half of IT leaders lack confidence in their organization's ability to manage security and access risks. Our risk posture command center addresses this challenge head on, empowering both business and IT leaders with a single intuitive interface to detect early threats, assess compliance, and act swiftly on potential vulnerabilities. This is more than just a tool. It's a strategic asset that bridges the gap between technology teams and the C suite, turning data risks into business opportunity.

Speaker 2

That's why 85% of the CEOs now view cybersecurity as a critical growth driver according to Gartner's 2025 CEO survey. And while only 10% of organizations are fully prepared for AI augmented cyber threats, Accenture finds those that are prepared experience 69% fewer advanced attacks and a 15% boost in customer trust. And then in June, we announced the launch of two additional command centers. The optimization and ROI command center gives CIOs real time visibility into underused licenses, redundant data, and cloud cost inefficiencies, in turn providing a comprehensive view of hard to find cost saving opportunities across their data estate, all through a single pane of glass. And with the vast majority of companies intending to implement some form of cost savings relating to people, processes, or technology, this command center will enable them to maximize efficiency while maintaining robust security standards.

Speaker 2

The other launch was a resilience command center, which directly addresses the growing challenge of managing data protection across complex environments. The offering provides comprehensive monitoring and actionable insights for Microsoft three sixty five services, including storage consumption, tracking, backup data, oversight, visibility into the most critical data protection with Backup Express, and cost optimization recommendations. Taken together, these capabilities are vitally important in helping organizations protect against and recover from ransomware attacks, which are growing in frequency and severity. And importantly, this new offering serves as the foundation for our broader multi cloud governance vision with planned expansion to Google Workspace, Salesforce, and other ecosystems. Building on these foundational capabilities, we also expanded our agentic AI governance capabilities to secure AI agents like Microsoft three sixty five Copilot.

Speaker 2

These include prompt tracking, access controls, and policy enforcement for AI generated content. Importantly, these capabilities were shaped directly by customer needs, especially from organizations preparing for large scale Copilot rollouts and looking to mitigate oversharing and compliance risks. Taken together, these innovations help customers strengthen their multi cloud resilience, prepare for the future of autonomous AI and uncover real cost savings. And by delivering deep visibility into both risk posture and return on investment, we are enabling customers to make faster, smarter decisions that align IT operations with strategic priorities. Just as we are empowering customers to move faster and smarter, we're also deepening support for our partners who play a critical role in scaling these innovations across the market.

Speaker 2

Central to these efforts have been the ongoing enhancements to our Elements platform, specifically aimed at managed service providers. Earlier this year, we launched the next generation of AppPoint Elements, a AI powered hub that helps MSPs deliver secure scalable services across Microsoft three sixty five, Google Workspace, and Salesforce. It centralizes data protection, tenant management, and compliance with automation and integrations that simplify operations and boost recurring revenue. And in June, we added new capabilities to help MSPs further improve margins and reduce client risk, including marketplace integration for streamline license management, behavioral analytics to flag risky users and tools to reclaim unused licenses and archives stale data. Together, these enhancements give MSPs more control, stronger security and greater efficiency at scale.

Speaker 2

What's particularly compelling is how a solution originally designed for MSPs is now also delivering significant value to enterprise customers. A big four professional services firm with 500,000 users face mounting risks from ungoverned Microsoft three sixty five tenants as they prepare to roll out Copilot. Our ability to create and customize baselines from existing tenants allow them to centralize and simplify management of their security and compliance settings. This led to a major expansion in the quarter, enabling them to reduce data sprawl, delegate administration, and ensure consistency across their multi tenant environment. These innovations are more examples of how we enable our customers and partners to navigate complexity, giving them the clarity and confidence to move faster, safer, and smarter.

Speaker 2

And our integrated platform approach continues to resonate in the market as reflected in the strong customer momentum we saw in Q2 across both new customer acquisitions and expansions of existing relationships. A global airline with nearly 100,000 users became a new AppPoint customer in q two, selecting our platform to unify life cycle management and oversharing controls across Microsoft three sixty five, a foundational step as they prepare for AI adoption. Similarly, a US insurer with nearly 25,000 users joined as a new customer to implement structured provisioning, classification, and policy enforcement, giving them the governance framework needed to confidently scale their Copilot deployment. We also welcome a global commodity trading firm with 11,500 users who selected Appoint over four point solutions for our ability to protect and secure multiple workloads. Similarly, a US based cancer research hospital with 9,500 users replaced several legacy tools with AppPoint to address ransomware protection, data governance, and delegate administration.

Speaker 2

In both instances, the highly regulated nature of these industries demanded a platform solution that could address multiple strategic use cases. On the expansion front, leader with 130,000 users deepened their relationship with AppPoint by adopting archiving and governance solutions to reduce SharePoint online storage costs and improve data hygiene. Another big four professional service firm with 400,000 users also expanded their investment, leveraging our platform to prepare for a co pilot rollout by identifying overshare content and enforcing preventive controls. These examples underscore the growing demand for unified intelligent data management. They reflect broader trends we're seeing across the enterprise, the convergence of security and governance concerns, accelerating AI adoption, increasing regulatory pressures, and the need to reduce costs.

Speaker 2

These all play to AppPoint's strength. And as organizations look to consolidate vendors, we're well positioned to meet that need. We're confident in our strategy and excited about the opportunities ahead as we continue to lead in this dynamic environment. Thank you again for joining us today. I'll now turn it over to Jim.

Speaker 3

Thanks, TJ, and good afternoon, everyone. Thanks for joining us today as we review our strong second quarter results, which once again are a testament to the team's broad based execution as we efficiently deliver on the growing demand for our platform. We are proud to deliver another quarter reflecting our unwavering commitment to profitable growth, but we also have stressed our focus on investing for the future and capturing the long term opportunity we see. Among many highlights this quarter, these mantras are reflected in our accelerated ARR growth, substantial operating margin expansion, and continued improvements on key operational metrics, which demonstrate strong engagement with both new and existing customers. These achievements are delivering shareholder value now, while also positioning us for success in many years to come.

Speaker 3

So, let's turn to the quarter. Total revenues for Q2 were $102,000,000 up 31% year over year and above the high end of our guidance. On a constant currency basis, total revenues grew 27% year over year. SaaS delivered an exceptional quarter with Q2 revenue of $77,300,000 representing sequential growth of 12% and year over year growth of 44%. On a constant currency basis, Q2 SaaS revenues grew 40% year over year.

Speaker 3

Lastly, SaaS comprised 76% of total Q2 revenues, our highest ever quarterly mix. This compares to 69% a year ago. Looking at our other revenue lines, term license and support declined 19% year over year in Q2, as we expected. And looking at our combined SaaS and term license revenues, or what we consider our subscription revenues, these grew 33% year over year in Q2, which was the fifth straight quarter this metric has accelerated. Maintenance revenues decreased year over year to $1,300,000 or 1% of total revenues.

Speaker 3

And lastly, services revenue were $14,500,000 or 14% of Q2 revenues. As a result, 86% of our total Q2 revenues were recurring. Our balanced performance on a regional basis was another highlight for this quarter. In North America, SaaS revenues grew 38% year over year and represented 82% of total North America revenues, which in turn grew 25% year over year. In EMEA, SaaS revenues grew 50% year over year, and represented 91% of total EMEA revenues, which in turn grew 38% year over year.

Speaker 3

And in APAC, SaaS revenues grew 48% year over year, and represented 52% of total APAC revenues, which in turn grew 32% year over year. On a constant currency basis, EMEA SaaS revenues increased 42%, while total revenues increased 31%. And for APAC, SaaS revenues increased 43% on a constant currency basis, while total revenues increased 27%. The same strength of our diversification is evident when looking at the performance of our regional ARR. In Q2, North America ARR grew 21%, EMEA ARR grew 29%, and APAC ARR grew 36%.

Speaker 3

Once again, each region was a strong contributor to our total ARR, where we ended the second quarter at $367,600,000 This represents year over year growth of 27%, both on a reported basis and after adjusting for FX. As a result, net new ARR in Q2 was $22,100,000 the highest dollar amount we have ever added and representing growth of 42% year over year. Additionally, we ended the second quarter with seven twenty one customers with ARR of over $100,000 an increase of 21% from the prior year. We also continue to see even higher growth rates from our larger cohorts, given our ongoing success landing new enterprise customers while expanding existing ones. Lastly, we are pleased that ARR from our mid market segment reached the $100,000,000 mark this quarter.

Speaker 3

As of the end of Q2, 56% of our total ARR came through the channel, compared to 52% a year ago. And for Q2 specifically, 62% of our incremental ARR came through the channel, compared to 61% in 2024. The improvement reflects our strategic priority of driving more business through the channel, where we expect to realize greater market reach, while maintaining efficiencies on our sales and marketing spend, in turn supporting our ongoing focus on profitable growth. Turning now to our customer retention rates. Adjusted for the impact of FX, our trailing twelve month gross retention rate for the second quarter was 89%, a two percentage point improvement from a year ago.

Speaker 3

Additionally, I want to remind you that our migration products, which by their nature have lower renewal rates, are included in the calculation of GRR. This quarter, migration again served as a two point headwind to GRR. So, excluding it, GRR would have been 91%. The other important point on GRR has to do with the average duration of our subscription contracts, a metric which has been flat to modestly down over the past two years, but improved this quarter. And while this doesn't affect our GRR today, a higher average duration ensures that fewer contracts are up for renewal each quarter, thus counting as a 100% renewed and supporting further GRR improvements a year from now.

Speaker 3

At the same time, our FX adjusted net retention rate for the second quarter was 112%. This is a two point improvement from a year ago, and the highest NRR we have ever delivered, driven by the team's ongoing success in selling more of the platform to our existing base of customers. To remind you, our updated long term targets for GRR and NRR are 90% plus and 115% respectively. And we are pleased to show steady progress on these critical customer metrics. On a reported basis, Q2 GRR was 88%, and Q2 NRR was 112%.

Speaker 3

For GRR, this represents a two point improvement versus the prior year, and for NRR, this represents a three point improvement versus the prior year. Turning back to the income statement, gross profit for Q2 was $76,300,000 representing a gross margin of 74.8% compared to 76.2% in 2024. The year over year decline in our gross margin is primarily the result of a higher mix of low margin services revenue this year. Moving down the income statement, operating expenses for Q2 totaled $57,600,000 or 56% of revenues, compared to $50,600,000 or 65% of revenues a year ago. As a result, Q2 operating income was $18,800,000 or an operating margin of 18.4% and above the high end of our guidance.

Speaker 3

This compares to non GAAP operating income of $8,700,000 in the prior year, or an operating margin of 11.2%. This represents year over year margin expansion of more than 700 basis points, as we continue to drive leverage and pursue efficiencies across the business. This is especially true for our sales and marketing expense, which represented 32% of total revenues in the second quarter, compared to 36% of revenues a year ago. Driven by ongoing improvements in sales efficiency and an increased contribution from the channel, Q2 marks another quarter of progress toward our longer term target of 30% of revenues. Turning to the balance sheet and cash flow statement, we ended the second quarter with $430,100,000 in cash, cash equivalents and short term investments, including $70,400,000 of proceeds from warrant exercises in the second quarter.

Speaker 3

Lastly, we are pleased that the balance of the remaining warrants were exercised in July for additional cash proceeds of $8,700,000 and that we have no remaining warrants outstanding. For the first six months of the year, cash generated from operations was $20,800,000 while free cash flow was $18,300,000 This compares to cash generated from operations of $23,900,000 and free cash flow of $23,000,000 in the first six months of twenty twenty four. And lastly, we repurchased 414,000 shares in the second quarter for approximately $7,000,000 And year to date, we have repurchased approximately 1,200,000.0 shares for approximately $19,000,000 and have just over $130,000,000 remaining in our authorized share repurchase program. I would now like to turn to our financial outlook and provide some color into our updated full year expectations. First, our updated full year guidance for revenue and non GAAP operating income, includes the respective second quarter outperformance relative to guidance.

Speaker 3

Second, we are raising our expectations for all guided metrics, total ARR, total revenue, and non GAAP operating income, which reflect the momentum that we are seeing in the business. Lastly, while our expectations reflect this momentum, and the healthy demand signals we are seeing, we also believe it is prudent to properly account for potential uncertainty in the second half of the year, particularly with regard to the public sector in the third quarter. As a result, for the third quarter, we expect total revenues of $104,600,000 to $106,600,000 or growth of 18% to 20%. And on a constant currency basis, we expect revenue growth of 16% to 18%. We expect non GAAP operating income of $18,000,000 to $19,000,000 And for the full year, we now expect total ARR of $412,800,000 to $418,800,000 or growth of 26% to 28%.

Speaker 3

This includes a $3,000,000 raise in our guidance, partially offset by a $2,000,000 FX headwind. And so on an FX adjusted basis, we expect total ARR growth of 24% to 26% for the full year. We now expect total revenues of $406,600,000 to $410,600,000 or growth of 23% to 24%. This includes the $5,800,000 revenue beat from the second quarter, as well as a $2,000,000 increase from our prior guidance. On a constant currency basis, we now expect revenue growth of 21% to 22%, compared to 18% to 19% growth we guided to last quarter.

Speaker 3

And lastly, we now expect full year non GAAP operating income of $68,300,000 to $70,800,000 or an operating margin of 16.8% to 17.2%. This represents year over year margin expansion of approximately two sixty basis points, and includes the $5,300,000 operating income beat from the second quarter, as well as a $1,500,000 increase from our prior guidance. On a rule of 40 basis, which for AvPoint is the sum of ARR growth and non GAAP operating margin, the midpoint of today's full year guidance reflects a 44, compared to the 43 we guided to last quarter, with the improvement coming from both the top and bottom lines. Similar to last quarter, our current investor presentation includes slides, which detail our actual Q2 performance relative to guidance, as well as the walk from our prior full year guidance in May to our current full year guidance for all metrics. In summary, Q2 was another outstanding quarter of execution by the team, and we are pleased to deliver another strong set of results for shareholders.

Speaker 3

Thanks for joining us today. And with that, we would be happy to take your questions. Operator?

Operator

Thank you. We will now begin the question and answer session. Our first question comes from Joseph Gallo of Jefferies. Please go ahead.

Speaker 4

Hey, guys. Thanks for the question. Jim, I appreciate your prudence commentary embedded into guidance. Can you just talk about macro both for commercial and the government vertical? What are you seeing today?

Speaker 4

And then are you embedding that it gets worse? Maybe just unpack a little bit about how you see federal shaping up next quarter.

Speaker 3

Yes, thanks for the question, Joe. If you think back to how we thought about guidance really at the beginning of the year, we knew at that point that there was a ton of uncertainty with the new administration coming in, the discussions around Doge, clearly the focus on reducing spend and really going into that. So, we were really conscious of building that into our guidance really from the beginning of the year. And so we focused on that at least from the federal point of view. So we haven't really seen any change to that in terms of our guidance.

Speaker 3

We're still kind of really considering the same kind of aspects that we thought about a number of months ago. We haven't seen that get worse. And again, we feel really good about that piece. And on the commercial side, as you saw from our last quarter, we're seeing really nice progress and nice growth and nice demand really across the board, both geographically. We see nice growth in North America, EMEA and APAC.

Speaker 3

And then also we're seeing really strong and healthy growth across all three customer segments. From that point of view, we really haven't seen any change on federal side. And it's obviously one of the reasons that we're actually increasing guidance is seeing that healthy demand continuing, obviously not only in Q2, but we're seeing that for

Speaker 2

the rest of the year as well.

Speaker 4

That's great to hear and helpful. As a follow-up, can you just talk through your go to market investments both on the channel side and direct? You raised operating margin guidance, which is great. So I'm just curious how we should think about sales capacity and headcount going forward.

Speaker 3

Yeah, great question. Again, we spend a lot of time thinking about capacity, efficiency, And we've seen a couple of things over the past, really past two years. And I've talked about it a few other times too, that we've seen really the efficiency of our sales teams improve and we measure that in a few different ways. Obviously, can see it in the bottom line in the P and L, where we're reducing our sales and marketing spend as a percentage of revenue, obviously heading toward our target of 30%, getting down to 32% this year. That's I would say at the macro level at the highest level.

Speaker 3

But underneath that, what we see is performance based improvements. Things like time to first sale, in terms of ramping quota for new reps. And then in terms of execution and delivery against quota for our experienced reps, all three of those categories are making significant improvements. And we're really pleased with the progress that we've seen there, particularly over the past couple of years. And that's really continued.

Speaker 3

And then when we think about capacity, what we try and do is really look out as far as possible in terms of where we need our salespeople today to be delivering not only next quarter, not only next six months, but really thinking a year to two years ahead. Do we have the capacity to deliver what we believe are the numbers we need to be achieving? So, we've really got a global effort around that and really focused on ensuring that we have not only the right products, but also the right quality and quantity of resources to deliver against those targets.

Speaker 5

Thank you.

Operator

Our next question comes from Joe Vandrich of Scotiabank. Please go ahead.

Speaker 5

Thanks for taking my questions. TJ, I wanted to ask, what's the the biggest theme driving customer conversations as of today? Is it is it AI readiness in general? Is it Microsoft CoPilot governance or backup or maybe cyber resilience? I know you touched on all of those on the call.

Speaker 5

So, or maybe is it something else would love to hear your thoughts there?

Speaker 2

Yeah, thanks for the question. Yeah, every question, every company continue to focus on security threats as well as AI deployment capabilities. So that is consistent with prior quarters. And we also seeing that AI is starting to roll out more widely as we had discussed. So this apply to companies, literally every region vertical and size.

Speaker 2

And this is where Appointe help them curate and secure their data. So governance of data estate is still central to enterprises strategy. And that really plays to the, our strength, and it's being embraced by organizations everywhere. So we're now seeing the flywheel of our scale growth on a global level. But the highlighted questions are still concerns from companies are still the same as security and AI.

Speaker 5

Okay, that makes sense. And one for Jim. I think this is the second quarter in a row where you've left the constant currency ARR guide unchanged, but you've increased the constant currency revenue guide. So just curious what's driving the discrepancy there? Is it maybe outperformance from services revenue or ASC six zero six driving that?

Speaker 5

If you could touch on that.

Speaker 3

Yeah, I think number one, you'll be able to see in some of the investor materials that we are actually raising our guidance around ARR. So you'll actually see that from operational performance. There is a little bit of headwind there on the FX. So, you'll see an improvement there when you look at the detail. And I think it's what you see in the 24% to 26 is really more of a rounding issue.

Speaker 3

We're actually improving and raising the guidance, but from a rounding point of view, it stays the same percentages. So that's part of it. And then you're right, we did have part of the beat in Q2 was from services, but we're seeing really strong performance in SaaS. And again, we're really pleased with the performance in Q2 and really excited about the expectations we're setting for the second half of the year.

Speaker 5

Okay, very helpful. Thank you.

Speaker 2

Thanks, Joe.

Operator

Our next question comes from Kirk Materne of Evercore ISI. Please go ahead.

Speaker 6

Hi. This is Chirag on for Kirk. Thanks for for fitting me in here. So, TJ, you talked about your multi cloud governance strategy with companies such as Salesforce and Google. Can you touch on how early you all are in this opportunity and what needs to happen on your end and perhaps from a channel end to move the needle in terms of revenue and just overall influence here?

Speaker 6

Thank you.

Speaker 2

Thank you. Great question. So we have already been supporting backup as a service for the Google Workspace ecosystem as well as Salesforce ecosystem. And we also mentioned that outside of the Microsoft cloud ecosystem, our coverage is about less than 10% of revenue today. So we already have meaningful revenue there.

Speaker 2

Specifically, asked about the governance capabilities that we're rolling out that we announced most recent quarter. We're very excited about that, be able to roll that out to work with our partners around the world to go to market and really take advantage of our great reputation and capabilities in the Microsoft cloud world when it comes to data curation, data governance and apply that to a multi cloud setup. So those are still in early stages, but it is worth again reiterating, we have already done very meaningful revenue in the multi cloud space with backup service, migration of service. Now we're layering with governance of services also.

Speaker 6

All right. And maybe one more. Just looking out into the second half of the year, where do you see the largest opportunities for AvPoint to capitalize on as every company is looking to implement AI in their tech stacks?

Speaker 2

Yeah, you see, we have already talked a lot about agentic AI governance. That's the very hot topic. We have already done this in the, a priority with the power platform governance, low code, no code application governance. And now we're working very closely with some of our largest global customers around agent and governance. So this is actually a fantastic growth area.

Speaker 2

We're very excited about the results we're seeing in the field. So, we think that this is something that's going to be a theme carrying forward the next few quarters.

Speaker 6

All right. Thank you so much.

Operator

Our next question comes from Jason Ader of William Blair. Please go ahead.

Speaker 7

Yes. Thanks. Good afternoon, guys. Just Just wanted to ask a couple of things. First, just on the MSP business, the elements business.

Speaker 7

I think you've said historically that was around 15% of ARR. Any update there would be helpful. Any comments on the growth particular chunk of the business?

Speaker 2

Yeah, Jason, great question. So we comment on the SMB segment, it's about 19% of our total recurring MSP as part of that is not the host subset of SMB, but MSP is a major portion of that. And they become our intermediary to unlock the SMB market that continue to grow very robustly. It's actually our fastest growing vertical. We have made a number of major product expansions into the MSP offering collectively is known as the elements platform.

Speaker 2

And also in the prepared remarks, you will hear that you heard that we actually apply some of the MSP use cases now to our enterprise customers when it comes to configuration multi tenant baseline management. So they're actually really interesting new use cases that we developed and deployed for our MSP partners now finding great ROI and use in the enterprise segment as well. So yeah, we're very excited about the MSP vertical. It's continued to be our fastest growing.

Speaker 7

And the 100,000,000 in ARR, is that the entire SMB? Or is that That's the mid market. I wasn't clear.

Speaker 2

Yeah. That's enterprise for us is 5,000 employee and above. Mid market is 500 to 5,000, and SMB is 500 and below. So we stated before that enterprise is about 53% of our total AR. SMB is 19%, and remainder is mid market.

Speaker 2

And mid market have exceeded 100,000,000 ARR.

Speaker 7

Okay. I got you. All right. And then one last one for you, TJ. Just talked about the NRR momentum, how the team is doing a better job of selling more of a portfolio to existing customers.

Speaker 7

Can you talk about a couple of the hits there, the products that the team is doing a particularly good job of cross selling?

Speaker 2

Yeah, it's really the control suite. It is the fastest growing, continue to be, although resilience is also growing north of 20%. So it's really we think about this as a platform play. Gartner calls it data security posture management. So it is governance.

Speaker 2

It is security. It is data protection, ransomware detection and recovery. We consider that a platform play that where we do the really good land and expand and leverage the power of the platform. So but now increasingly conversations, especially in the enterprise segment, is led by governance,

Speaker 1

as

Speaker 2

I mentioned earlier, especially focused on agenic governance.

Speaker 8

Thank you.

Operator

Our next question comes from the Hill of Northland Capital Markets. Please go ahead.

Speaker 8

Thank you. Congratulations on another set of great results. Couple of questions. First one is that your dollar based net revenue retention rate increased 112%

Speaker 7

from 111%

Speaker 8

a quarter ago. And I don't believe that it is gross revenue retention rate driven because that was flat Q on Q. So can you give us some color as far as what is driving that, improved DBNRR?

Speaker 3

Sure. I mean, I can add a few things and then maybe TJ can add too. So appreciate you pointing that out, Nehal. But yeah, TJ covered a couple in the prepared remarks and we talked about some of the customers really expanding with us. We did have a number of large deals in the quarter, continuing to expand with our existing customer base.

Speaker 3

We also had really good NRR growth across all three of our customer segments. Again, good cross selling for us, we would really say that cross sell motion of customers adopting and utilizing additional products within the platform. So again, it's been across the board. North America was very strong, EMEA strong as well and APAC. So we had some really nice wins.

Speaker 3

And again, across industry segments as well. So again, we had really good performance across all real aspects of the business. And NRR was just another one of those in terms of this cross sell motion to existing customers.

Speaker 8

Okay, great. So it sounds like it's broad based that's driving that basically. No single driver.

Speaker 3

That's right.

Speaker 8

Okay. And then based on recent m and a activity, it seems like identity and access management is at the precipice of an inflection driven by Genetic AI. Is there a corollary with respect to data access management space that Appoint is still well known for?

Speaker 2

Yeah, that's a great question. Well, first of all, we're very excited to see our area of focus have a lot of activity and vendors looking to expand offerings to make it more of a platform play. Yes, we're no different. We've been, we had done six acquisitions to date and we'll remain acquisitive and have a strong balance sheet as you can see, and we're growing profitably. So we'll remain continue on the lookout for partners and customers to offer additional capabilities on our platform, ideally organically integrate onto our platform to offer additional functionality.

Speaker 2

So, yeah, excited to see the activity in our space. This overall umbrella of data protection posture management is key growth area for us.

Speaker 8

I guess what I'm trying to point out is that policy creation and enforcement works across identity and data. And therefore, if identity is at an inflection point, does that mean also data access management must be an inflection point?

Speaker 2

Yeah, I think you also called this out in your report, the delegate administration model that we have that's very unique that allow the end users to take on the accountability and responsibility to actually help the siso teams, the security teams, as well as IT teams to actually achieve a better quality daily state faster. So you're absolutely right. So the data governance and control, It's very, very critical now, especially with AI refinement and AI deployments.

Speaker 8

Great. Thank you.

Speaker 2

Thank you.

Operator

Our next question comes from Gabriela Borges of Goldman Sachs. Please go ahead.

Speaker 9

Hey, good evening. Thanks for taking my question. T. J, I always appreciate your comments about AI adoption, given the unique points of visibility that you have. What I want to ask you is about the durability of growth in the Control Suite.

Speaker 9

Do you think we're going through a period of time where new customer lands, cross sell and control is particularly elevated because 2025 is the year where enterprises are waking up and really pushing to get their data strategy sorted out before AI adoption, such that we have a slowdown over the next three years? Or do you see enough on the installed base that this kind of momentum can be durable for several years and maybe several quarters as well? Thanks so much.

Speaker 2

Thank you, Yara. Great question. We actually think we're still in the early endings, while Microsoft have announced copilot deployment have a step up function is still in the low double digits. There's also previous quarter. We highlight that it's not correct to just associate companies AI adoption with their Copilot deployment, because there's Microsoft's overall AI moniker is Copilot.

Speaker 2

There's office Copilot. There's GitHub Copilot. And then, of course, there's general cognitive services. That's basically the front end to back end commercial available, large language models. So we see up to 80% of companies are deploying some sort of AI and that is what get us into and involve into the conversations.

Speaker 2

And as the office co pilots continue to increase in penetration, we see more areas for our coverage. So, I think we're still in early innings. I don't see this slowing down anytime soon.

Speaker 9

Excellent. Thank you. Jim, the follow-up is for you. Could you just remind us what drove the services outperformance in the quarter and price growth to trend line?

Speaker 3

Yes. So, we have a global services business. We do some projects more almost SI work in some parts of the world. And we had a bunch of those projects conclude in the quarter that gave us some outsized performance in terms of revenue. So that contributed a little bit to the performance beat.

Speaker 3

We did expect those. We had planned for those. But again, it was nice to see them finally conclude and close out in Q2.

Speaker 9

Thank you.

Operator

Our next question comes from Derrick Wood of TD Cowen. Please go ahead.

Speaker 10

Great. Thanks, guys. This is Cole on for Derrick. T. J, I think this is kind of a follow-up to a question that was asked earlier.

Speaker 10

But could you just talk about how customers spend levels change as they move from getting ready to roll out production use cases for Copilot or even agents? And then once they're into production, how their level of spend changes with AppPoint? Yeah,

Speaker 2

we have seen spend level increasing with the focus around governance and also agentic governance. I think, last year is a year of experimentation this year's year of rollout. So experimentation typically come from just, you know, a separate bucket, but the rollout formally formalizes spend for all AI related work streams. So we think that's a positive from our perspective. This is also why we continue to see our governance suite to be the fastest growing of our offerings.

Speaker 10

Super helpful. Thanks. And then Jim, just one for you. Noted some longer term contracts, anything in particular driving that?

Speaker 3

Not only one thing. We've seen, again, across the board, our average contract length increasing, which was nice to see. I think I probably shared on a number of calls that over the past two years, as people were really tightening their belts and looking at their budgets, it's been a battle in terms of getting people to sign longer term contracts. We put some effort around that, some structure and some discipline. I think it still makes sense for companies to committing longer term, particularly with some of the solutions we have there.

Speaker 3

They shouldn't be solutions that are easily replaced or changed. So, it makes sense to be signing. We saw a nice uptick this year, but it literally was across the board, not just one or two customers, but we saw a nice uptick. And again, we want to continue to see improvements there and hope to see that going forward.

Speaker 10

Very helpful. Thank you.

Speaker 3

Thanks, Cole.

Operator

This concludes our question and answer session. I would like to turn the conference back over to the company for any closing remarks.

Speaker 2

Thank you. Before we close, I want to take a moment to reflect on what this quarter truly represents. Surpassing 100,000,000 in quarterly revenue is a defining milestone for AppPoint and a clear signal our strategy is working. It's a testament to the strength of our platform, the trust of our customers and partners, and the consistent execution of our global teams. Over the past several weeks, I've sat down with our regional leaders, strength quarterly business overviews around the world.

Speaker 2

What's clear is that our teams are energized, aligned, and laser focused on the opportunity ahead. We're not just reacting to market shifts, we're anticipating them and building the solutions our customers and partners need to thrive in an AI driven multi cloud world. We remain confident in our ability to scale this momentum. Our path to $1,000,000,000 in ARR by 2029 is grounded in the progress we're making every quarter, and we'll continue to pursue that goal with the same discipline that's driven our profitable growth to date, while accelerating innovation that sets us apart. Thank you again for joining us today, and we look forward to speaking with you more this quarter.

Operator

This concludes today's conference call. You may disconnect your lines. Thank you for participating, and have a pleasant day.

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