Great-West Lifeco Q1 2026 Earnings Report

Great-West Lifeco EPS Results

• Actual EPS: C$1.37
• Consensus EPS: N/A
• Beat/Miss: N/A
• One Year Ago EPS: N/A

Great-West Lifeco Revenue Results

• Actual Revenue: $8.37 billion
• Expected Revenue: N/A
• Beat/Miss: N/A
• YoY Revenue Growth: N/A

Great-West Lifeco Announcement Details

• Quarter: Q1 2026
• Date: 5/6/2026
• Time: After Market Closes
• Conference Call Date: Thursday, May 7, 2026
• Conference Call Time: 9:30AM ET

Great-West Lifeco (TSE:GWO) is one of the three big Canadian life insurance firms. With just under half of the firm's profit and revenue in Canada, Great-West also operates in the U.S. and Europe. In Canada, Great-West provides both individual and group insurance. In the United States, Great-West operates Putnam Investments and defined-contribution recordkeeping firm Empower Retirement. In 2020, Great-West announced it would acquire Personal Capital and MassMutual's recordkeeping business. In Europe, Great-West offers life insurance, annuities, and reinsurance primarily in the U.K., Ireland, and Germany.

Great-West Lifeco Q1 2026 Earnings Call Transcript

Key Takeaways

• Positive Sentiment: Great-West reported a strong Q1 2026: base earnings up ~20% and base EPS up 23% year-over-year, with base ROE exceeding 19% for the first time and a LICAT ratio of 129% supporting financial flexibility.
• Positive Sentiment: Empower delivered robust results — base earnings +23% (USD), base ROE 20.8%, CAD 2 trillion in client assets and Wealth earnings up ~65% — and management is prioritizing rollovers and deeper customer engagement to capture more assets over time.
• Positive Sentiment: Capital & Risk Solutions is a major growth driver: CRS base earnings rose ~41–43% with capital solutions now ~60% of CRS earnings and a strong global pipeline (Asia/Europe/US); management emphasizes disciplined underwriting and multi-level risk reviews.
• Positive Sentiment: Cash generation and capital returns remain strong: the company repurchased ~CAD 567M of shares in Q1, reports organic capital generation >80% of base earnings and free cash flow ~85%, and holds ~CAD 2.1B at the holding company for further buybacks/M&A or investment.
• Negative Sentiment: Key near-term risks include earnings volatility from mortality (Q1 included an outsized CAD ~35–47M mortality-related gain), the lumpiness and rising competition in bulk annuity deals, and persistent participant outflows at Empower despite plan-level net inflows.

Presentation

[Operator]

Hello, everyone, thank you for standing by, and welcome to Great-West's First Quarter 2026 Results Conference Call. As a reminder, all participants are in a listen-only mode, and the conference is being recorded today. After the presentation, there will be an opportunity for analysts to ask questions. To join the question queue, you may press star and then one on your telephone keypad. Should you need assistance during the conference, you may signal an operator by pressing star, then zero. It is now my pleasure to turn the conference call over to Mr. Shubha Khan, Senior Vice President and Head of Investor Relations at Great-West. Welcome, sir.

[Shubha Khan, Senior VP and Head of Investor Relations at Great-West Lifeco]

Thank you, Jim. Hello, everyone, and thank you for joining the call to discuss our first quarter financial results. Before we start, please note that a link to our live webcast and materials for this call have been posted on our website at greatwestlifeco.com under the Investor Relations tab. Turning to slide two, I'd like to draw your attention to the cautionary language regarding the use of forward-looking statements, which form part of today's remarks. Please refer to the appendix for a note on the use of non-IFRS financial measures and important notes on adjustments, terms and definitions used in this presentation. Turning to slide three, I'd like to introduce today's call participants.

[Shubha Khan, Senior VP and Head of Investor Relations at Great-West Lifeco]

Joining us today are David Harney, our President and CEO, Jon Nielsen, our Group CFO, Ed Murphy, President and CEO, Empower, Fabrice Morin, President and CEO, Canada, Lindsey Rix-Broom, CEO, Europe, Jeff Poulin, CEO, Capital and Risk Solutions, Linda Kerrigan, our Appointed Actuary, and John Melvin, our Chief Investment Officer. We will begin with prepared remarks followed by Q&A. With that, I'll turn the call over to Dave.

[David Harney, President and CEO at Great-West Lifeco]

Thanks, Shubha. Good morning, everyone. Please turn to slide 5. We delivered a strong start to 2026 with double-digit earnings growth for Great-West and each of our operating segments. These results reflect the structural progress we've made over the past several years, including our shift to a more capital-light business mix, the operating leverage across our platforms and disciplined capital deployment. This quarter, we delivered 20% year-over-year growth in base earnings and 23% growth in base EPS, driven by strong underlying business performance and the continued execution of our capital return strategy. Q1 marks another important milestone for Great-West as it is the first time we have achieved all our financial objectives we set out at our Investor Day last year. This is the direct result of our focused strategies and disciplined execution, and we are confident in the medium-term outlook for our business.

[David Harney, President and CEO at Great-West Lifeco]

Our strong cash generation and balance sheet continue to provide significant financial flexibility with over CAD 2 billion in holdco cash at quarter end, even after nearly CAD 600 million of share buybacks during the period. Please turn to slide 6. As I mentioned, we delivered base earnings per share growth of 23% year-over-year, primarily owing to strong growth in our capital-efficient businesses. Notably, Empower base earnings grew 23% year-over-year in US dollars, driven by strong Retirement and Wealth growth and operating leverage. While Capital and Risk Solutions saw 41% growth with continued momentum in its capital solutions business. Highlighting our position as a leader in retirement services and wealth management, Great-West saw 10% year-over-year growth in total client assets to CAD 3.3 trillion, of which more than CAD 1.1 trillion represents higher margin assets under management or advisement.

[David Harney, President and CEO at Great-West Lifeco]

Robust capital generation continued to reinforce our strong financial position this quarter. Despite continued share buybacks, we ended with a solid capital base, including a LICAT ratio of 129%, holdco cash of over CAD 2 billion and a stable leverage ratio. Please turn to slide 7. At our Investor Day last year, we reiterated our objectives for base EPS growth and dividend payout, introduced a new objective for base capital generation and raised our base ROE ambition. Our first quarter results were in line with all our medium-term objectives, with base ROE exceeding 19% for the first time this quarter. Our success can be attributed to the market-leading strengths of our businesses, the continued shift towards capital-light growth and disciplined capital management.

[David Harney, President and CEO at Great-West Lifeco]

I am very pleased with the progress we have made as an organization over the past several years to drive stronger returns. While market conditions have been supportive in recent quarters, the structural progress we've made puts us on course to deliver 19% plus base ROE on a sustainable basis. Please turn to slide 8. Each of our segments delivered against their growth ambitions in the first quarter. As I mentioned, Empower grew base earnings at a double-digit pace year-over-year with strong operating margins and net flows in retirement, as well as impressive growth of 65% in the wealth business. Canada saw growth across all lines of business, with double-digit growth in both retirement and wealth assets. In Europe, retirement and wealth and insurance earnings growth were propelled by strong client asset flows as well as strong retail annuity sales.

[David Harney, President and CEO at Great-West Lifeco]

In Capital and Risk Solutions, there continues to be solid demand across geographies and product lines for capital solutions, which, coupled with strong insurance experience, drove 41% year-over-year base earnings growth. Overall, I am very pleased with the strong start to 2026. Double-digit growth across all 4 business segments drives continued confidence for the remainder of 2026. Before Jon covers our first performance in more detail, I will pass it over to Ed to talk more about Empower's results and the work done by his team this quarter to meaningfully strengthen the long-term growth profile of the Empower business.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

Great. Thank you, David, and good morning, everyone. Please turn to slide 10. Empower delivered another strong quarter with double-digit base earnings growth reflecting continued momentum across our retirement and wealth lines of business. This drove Empower's base ROE to 20.8%, a key contributor in achieving Great-West's 19% ROE objective. In our workplace business, strong equity markets drove double-digit year-over-year growth in client assets. Net plan flows exceeded net participant outflows in the quarter, and we continue to expect positive net plan flows for the full year 2026. Operating margins also improved by over 300 basis points from a year ago, helped by improved credit experience and underscoring the strong operating leverage in the business. Empower Wealth continues to see outstanding growth, with base earnings up 65% year-over-year.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

Operating margins held steady at 39% despite increased brand investment in Q1, further demonstrating the scalability of our wealth platform. With significant momentum in our underlying businesses, we are increasingly confident that Empower can capitalize on the growing demand for retirement and wealth solutions in the U.S. We were encouraged by recent policy developments to expand access to retirement savings and support long-term financial security, including new Department of Labor safe harbor guidance, the administration's April 30 executive order, and growing momentum around solutions such as Trump accounts. Together, these efforts highlight the importance of public-private collaboration and helping more individuals build confidence in their financial futures. Turning to slide 11. Empower has built a very strong foundation as the second-largest retirement plan provider with CAD 2 trillion in client assets and is a leading wealth manager.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

We are still in the early stages of deepening the relationship with our 20 million customers. A key theme at Empower is building customers for life. That means being there for our customers throughout their financial journey. We have previously highlighted the value we provide during client rollovers, and it continues to be an important lever of growth for the business. We expect nearly CAD 1 trillion to roll off the platform over the next five years. A significant portion of that money in motion will be eligible for rollover, and we are the number 1 destination for those assets. As we look ahead, the opportunity to create value for our customers is much broader. Customers hold roughly three times more assets off platform than on platform. We are increasingly focused on building trust with our customers to earn the management of those assets as well.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

Workplace, rollover, and crossover represent highly complementary, mutually reinforcing channels. For example, by strengthening engagement while customers are still in plan and before life events occur, we can increase the likelihood that they stay with Empower when they roll their assets into an IRA or seek out additional financial solutions. Meanwhile, customers that are more actively engaged with our workplace platform are more likely to aggregate their other assets with us. Please turn to slide 12. Our strategy is simple. Engage customers earlier and more proactively, make it easier to do business with us, and then earn their trust and the right to serve them across their entire financial journey. To advance our strategy, we have embarked on a journey to realign the organization with a, to strengthening our offering for customers while ensuring the durability of Empower's growth profile.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

In the last few months, we established greater organizational alignment between our retirement and wealth businesses and started realigning teams to encourage earlier conversations with customers, drive deeper relationships, and support better outcomes. These efforts position us to better serve our customers long term. Looking ahead, we're focused on executing across several levers to drive continued growth. First, we have built out our product offerings into new areas such as stock plan services and consumer-directed health savings, making Empower even more relevant across a broader set of customers and needs. Secondly, we are expanding access to financial solutions through continued investment in digital and AI tools to support greater personalization and a seamless one end-to-end customer experience. We are also building deeper partnerships with plan sponsors and their advisors to drive advocacy, increase engagement, and do more for participants to build greater trust.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

We are highly confident in the outlook for the business and our ability to continue delivering on our growth agenda in the years ahead. I'll now pass it over to Jon Nielsen to talk through the broader financial results for the quarter.

[Jon Nielsen, EVP and CFO at Great-West Lifeco]

Thank you, Ed, and good morning. Please turn to slide 14. Great-West delivered double-digit base earnings growth across all segments in the first quarter, demonstrating continued execution against our strategic priorities. The first quarter results were driven by strong performance across our retirement and wealth businesses, continued momentum in new business volume and favorable insurance experience at CRS, as well as improved credit experience across our investment portfolio. These results were achieved despite heightened market volatility, underscoring the strength of our diversified, increasingly capital-light business mix, as well as the benefits of disciplined capital deployment. Our capital position remains strong, with stable leverage and ample liquidity to support both organic growth and capital deployment. During the quarter, we repurchased approximately CAD 567 million of common shares, contributing to the 23% growth in base earnings per share year-over-year.

[Jon Nielsen, EVP and CFO at Great-West Lifeco]

Great West also delivered base ROE of 19.1%, an increase of 190 points from the prior year. As David highlighted, we achieved our medium-term objective of 19% plus for the first time. The results this quarter reflect high-quality earnings with close alignment between net and base earnings. Turning to slide 15. We are pleased that total credit losses for the first quarter were down year-over-year and lower than our expected range of 4 to 6 basis points on an annualized basis. As a reminder, total credit experience is the aggregate of credit experience shown in our Drivers of Earnings disclosure as well as in our Retirement and Wealth P&L statements, all of which are included in the supplemental information package. We continue to expect, under normal conditions, credit experience would be at the lower end of the range.

[Jon Nielsen, EVP and CFO at Great-West Lifeco]

Turning now to our results by segment, starting with slide 16. Base earnings in our Canadian operations increased 11% year-over-year, with robust growth across all lines of business. Retirement and Wealth results were driven by higher fee income as well as improving retirement flows. Group Benefits earnings were driven by strong operating leverage and were impacted by modest insurance experience gains. Insurance and annuity results were supported by higher sales than a year ago, favorable mortality experience, and higher net investment results. Turning to slide 17. In Europe, base earnings increased 10% year-over-year in constant currency, primarily driven by higher global equity markets, trading gains, and strong growth of the Group Benefits in force book. Bulk Annuity sales, which tend to be lumpy, did not contribute significantly to the base earnings growth this quarter.

[Jon Nielsen, EVP and CFO at Great-West Lifeco]

The second quarter pipeline is very strong, and we expect this to translate to higher insurance earnings in the coming quarters, augmenting solid underlying momentum across all the other lines of business. Turning now to slide 18. Capital and Risk Solutions delivered another strong quarter, with base earnings up 43% on a constant currency basis. We continue to see strength in demand for our capital solutions business globally. The pipeline for these solutions remains robust, and we expect new business volume to remain strong through the remainder of 2026. The strong CRS results this quarter were also driven by favorable U.S. mortality experience. Overall, this business will likely exceed our medium-term base earnings objective in 2026. Turning now to slide 19. As we've highlighted previously, organic capital generation remains a key strength of our businesses.

[Jon Nielsen, EVP and CFO at Great-West Lifeco]

In the first quarter, base capital generation exceeded 80% of base earnings, while free cash flow was 85% of base earnings. We expect both these measures to continue to be strong over time as the relative earnings contributions from our capital-light businesses grows. While attractive organic growth opportunities in our more capital-supported businesses may impact capital generation in any given quarter, we expect Great-West Lifeco to remain highly cash generative. Turning to slide 20. Great-West Lifeco's strong free cash flow generation continues to support ongoing share repurchases and provides capacity for further capital deployment through the year. During the first quarter, we repurchased CAD 567 million of common shares. We expect the return of capital to shareholders to be at least in line with 2025, especially if compelling strategic M&A opportunities do not materialize in the near term. Turning to slide 21.

[Jon Nielsen, EVP and CFO at Great-West Lifeco]

Our LICAT ratio stood at 129%, up from 128% at the end of the fourth quarter, driven by strong capital generation and favorable seasonality in our reinsurance business. Looking ahead, we expect to maintain the LICAT ratio above 125% under normal operating conditions, even with elevated reinsurance new business volume. The robust capital position, combined with the leverage ratio that remains steady at 28% and a holdco cash balance of CAD 2.1 billion, provides a foundation for continued growth and capital deployment. Overall, we're off to a great start to 2026 and are very excited about the continued strong performance across all of our financial metrics. With that, I will turn it back over to David for his concluding remarks.

[David Harney, President and CEO at Great-West Lifeco]

Thank you, Jon. Please turn to slide 23. The momentum we built in 2025 has continued into 2026, and our first quarter performance reflects the strength and durability of the portfolio we've built. We've achieved our 19% base ROE objective for the first time this quarter, and based on the structural progress we've made across the business, I'm confident in our ability to sustain strong returns in normal market conditions. Looking ahead, we remain well-positioned to deliver against all our medium-term objectives. Empower is on track to again deliver double-digit base earnings growth this year as it continues to expand its leadership position in U.S. retirement and wealth. CRS continues to outperform its growth ambitions, with strong demand for its capital solutions expected to persist through 2026.

[David Harney, President and CEO at Great-West Lifeco]

At the portfolio level, our continued shift towards capitalized businesses supports our expectation to generate 70% or more of base earnings from these businesses over the medium term. This, combined with strong organic capital generation, provides us with significant flexibility to invest in the business, pursue strategic opportunities, and continue returning capital to shareholders. We've built a well-diversified, capital-efficient organization with strong growth platforms, disciplined capital management, and experienced teams across all our businesses. I'm confident in our ability to continue executing on our strategy and creating long-term value as we move through 2026 and beyond. Thank you. With that, I'll turn it over to Shubha to start the Q&A portion of the call.

[Shubha Khan, Senior VP and Head of Investor Relations at Great-West Lifeco]

Thank you, David. In order to give everyone a chance to participate in the Q&A, we would ask that you limit yourselves to two questions per person. You can certainly queue for follow-ups, and we'll do our best to accommodate if there's time at the end. Jim, we're ready to take questions now.

[Operator]

Thank you. As stated to our audience, we ask today that you limit yourselves to a question and a follow-up, and then you, of course, are invited to re-signal after that. We'll hear first from Doug Young at Desjardins.

[Doug Young, Managing Director and Senior Equity Analyst at Desjardins]

Hi, good morning. Question on CRS, I guess, for Jeff. Can you remind us, you know, what's driving the improved outlook for capital solution business? In the same vein, can you remind what percent of CRS' earnings are from capital solutions? I think it was 50% not long ago. I would assume it's kind of tilted more towards that. And I've got a follow-up.

[Jeff Poulin, CEO of Reinsurance at Great-West Lifeco]

Yeah. Thanks, Doug. To answer your last question first, the percentage has gone closer to 60% capital solution, 40% risk solution. It's the nature of the reinsurance business. Sometimes, some products are more in demand than others, we have seen a lot of demands for products on the capital solution side. It's coming from different products in different jurisdictions. We're seeing a strong demand in Asia right now because they've got new regulations that are putting more capital demand on the companies. We're seeing it in Europe, where I think the companies are a little strained, we're seeing it in some segments of the U.S. market.

[Jeff Poulin, CEO of Reinsurance at Great-West Lifeco]

It's demand across the board, which is, you know, a perfect storm from our perspective, you know. Everybody's looking for the types of products we're offering. It's, 2025 was an absolute great year from a new business perspective for us, and 2026 is starting the same way. The outlook is really good from a new business perspective.

[Doug Young, Managing Director and Senior Equity Analyst at Desjardins]

We talked on this before. Maybe just, you know, I when I see something growing in the insurance world really, really fast and, you know, I somewhat get a little nervous, and we've talked about the risk controls that you have internally. You know, what's the, like, simple answer that you would get for someone that would look at this and say, "Man, this is growing really, really fast," and, you know, this is a fairly complex business. Like, how are you managing this risk so that there isn't any surprises?

[Jeff Poulin, CEO of Reinsurance at Great-West Lifeco]

Yeah, we've got pretty strong controls. There's lots of levels of risk management within our operation. I think that's what made us very successful over the years. We've got at every level of a transaction, we have a review, and we decide to proceed or not proceed. Not more than 10% of the transactions we look at get closed. We have a very stringent process to look at that. We try to be flexible with the clients, at the same time, we're very disciplined that, you know, the risk reward needs to make sense, hence the great returns we're seeing. I think it comes in lumps. This business is like that. We've seen that before.

[Jeff Poulin, CEO of Reinsurance at Great-West Lifeco]

We wrote a large book of longevity business in the past relatively quickly, and we're still benefiting from it now. I think that it's the nature of the reinsurance business. Sometimes the demand on a given product is really, really strong. Other times it's not. You need to be patient and disciplined.

[Doug Young, Managing Director and Senior Equity Analyst at Desjardins]

Okay. Jon, Thanks, Jeff. Jon, can you define, and I think you did this last quarter, but can you define what you believe Great-West Life's or what you calculate Great-West Life's excess capital to be, and how much is at the holdco? I know you've got an amount there, but I think you want to hold some liquidity. How much is at the opco, and how much is in the U.S. sub? Specifically in the Canadian opco, like, you know, when you think about a binding constraint, what is that binding constraint there?

[Jon Nielsen, EVP and CFO at Great-West Lifeco]

Yeah. Yeah. Thanks, Doug. Let me walk you through the different components. First, as you rightly call out, we have about CAD 2 billion, CAD 2.1 billion of cash at the holding company. We typically like to have a few hundred million CAD of liquidity there through the cycle, but most of that cash would be readily deployable. We then have the regulatory excess capital across the regulated entities. I'd call that about CAD 2 billion. You're at CAD 4 billion. In terms of the minimum, you know, I would say you'd kind of look at it as 120%, we typically like to operate, you know, north of there in most transactions. We could go down to 120% for the right opportunity.

[Jon Nielsen, EVP and CFO at Great-West Lifeco]

The other thing I think that we should point out is, right now we're running below kind of a normalized 30% leverage level. That's another, call it CAD 1.5 billion. Around CAD 5 billion of capacity there. As you're aware, Doug, in, in, you know, special situations for M&A, we have, in the past managed to take our leverage ratio up, given the exceptional cash flow and capital generation that we have. We've used that cash flow generation not just from the acquired business, but from our ongoing operations to quickly pay down the leverage. You know, we could see that as a, as another lever to pull. That, that would be around, call it CAD 3.5 billion of capacity.

[Jon Nielsen, EVP and CFO at Great-West Lifeco]

We have got a lot of capacity. I wouldn't just look at the balance sheet. I'd, you know, I would also look at the, you know, point out how strong our capital generation is. It continues to be above 80%. You know, all of our segments are throwing off free cash flow. Our free cash flow was over 85% this year. You know, we're continuing to meet and exceed that medium-term objective. It's fungible cash. You can see it come into the liquidity of the holding company. We're in a really strong position.

[Doug Young, Managing Director and Senior Equity Analyst at Desjardins]

Appreciate the color. Thank you.

[Operator]

Our next question will come from Tom MacKinnon at BMO Capital Markets.

[Tom MacKinnon, Managing Director in Insurance and Diversified Financials at BMO Capital Markets]

Thanks very much. Good morning. When we look at CRS and you see ex- insurance experience gains line or an that's kind of just hovered around zero. Then we see CAD 47 million in the quarter. Have you done anything different with respect to your terms and conditions with respect to what you're reinsuring here to I guess increase the volatility or what you might get from mortality gains, U.S. mortality gains? In other words, you know, when you see a $47 million U.S. mortality gain, that's kind of outsized. Could we get a $47 million U.S. mortality loss? Have you, is there anything to read in here that you've changed anything to increase the volatility associated with that line?

[Jeff Poulin, CEO of Reinsurance at Great-West Lifeco]

Thanks, Tom. I mean, your question's is pertinent, we've announced last year that we're not in the mortality business anymore, we really haven't changed the contracts. It's a runoff block at this point. I think we feel very confident about our assumptions, and they should hover around zero. Having said that, I think we had an exceptional quarter from a mortality perspective. It's been very good. We saw another reinsurer, strong reinsurer in the U.S. announcing the same sort of results yesterday. I guess mortality was good in the U.S. overall for the quarter. Trying to explain volatility on mortality is a difficult thing to do.

[Jeff Poulin, CEO of Reinsurance at Great-West Lifeco]

It will happen and you should assume that I think our assumptions are legitimate, and I think we feel pretty strongly they are. The last two years we're running at about 100% of expected, so we feel pretty strong about that. It is big volatility, but it's within the range that we estimate it could be. No real variance there. Of the CAD 47 million, it's only, I think it's CAD 35 million that is associated to mortality. There's another CAD 12 million there that is due to our longevity block that we onboarded that had been in the books for a while, but that we had booked to expected.

[Jeff Poulin, CEO of Reinsurance at Great-West Lifeco]

We had transacted with the company, they paid us expected cash flows for a while. Once we trued up to the real cash flows, we got.

[Jeff Poulin, CEO of Reinsurance at Great-West Lifeco]

We got the benefit of that. It shows that we had strong pricing on that transaction, and it was just significant enough that it made a difference for CAD 12 million this quarter. I mean, that's unusual, so we don't expect that to happen again.

[Tom MacKinnon, Managing Director in Insurance and Diversified Financials at BMO Capital Markets]

Okay, thanks. Just with respect to Empower Wealth, John, in your fourth quarter conference call, you had highlighted that the fourth quarter margin for U.S. Wealth at 39.4% was higher than normal on seasonality and marketing expenses. You said an operating margin of 35% better reflects the near-term margin expectation for U.S. Wealth. Why was it not 35% here that you had guided to in your last conference call? Why was it up at 39%? Was there any more marketing expense timing issue there?

[Jon Nielsen, EVP and CFO at Great-West Lifeco]

I think I'll hand it over to Ed, but I think we were a little bit lighter on first quarter marketing, and we expect a little bit to come through the fourth quarter. It's not that significant in terms, but maybe Ed, you want to give some details?

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

No, I think that's right. It's more deferred spending. We had, we're embarking on a new campaign, and we pushed that out somewhat. I mean, I think in terms of, you know, the full year expectation, we'll be, you know, closer to where we are today, certainly above last year. It's more timing, Tom.

[Tom MacKinnon, Managing Director in Insurance and Diversified Financials at BMO Capital Markets]

Okay. All right, thanks.

[Operator]

A reminder to our phone audience, that is star 1 if you have a question or a follow-up. We'll go to Gabriel Dechaine at National Bank.

[Gabriel Dechaine, Managing Director and Senior Equity Analyst at National Bank Financial]

All right. Good morning. I have a couple questions here or lines of questions rather. First, on the bulk annuities business in the Europe Segment. Sounds like you're similarly bullish there on the sales outlook for Q2 anyhow. I'm just wondering, you know, how do you factor in or what comments do you have about that competitive environment where there's been a lot of write-ups about the private equity players getting into that business, and you would think that would maybe dampen your outlook, but doesn't sound like it. Sticking to that topic, you know, just to get a sense for how important it is, can you know, in that insurance and annuities piece of the pie, how much of that is comprised of bulk annuities versus, you know, payout?

[Lindsey Rix-Broom, CEO of Europe at Great-West Lifeco]

Thanks, Gabriel, for the question. As you say, you know, there is, there has been increased competition coming to the market over the last 12 months. However, you know, there is still really only 11 players in the market, and there's significant demand for bulk annuities, both now and for the future and for the outlook. We're kind of pleased with where we are. The pipeline, as you say, for Q2 looks very strong, and indeed for the rest of the year. We're optimistic in the outlook for us. I think we remain disciplined in our pricing, as we've said before, and look to continue to be able to make good returns in this area going forward.

[Lindsey Rix-Broom, CEO of Europe at Great-West Lifeco]

In terms of individual annuities and bulk annuities, we've had a continued strong performance in individual annuities, particularly in the U.K. market. That outlook remains strong and positive as well. Looking for balanced performance across both bulk annuities and individual annuities, for the future.

[Gabriel Dechaine, Managing Director and Senior Equity Analyst at National Bank Financial]

Right.

[Jon Nielsen, EVP and CFO at Great-West Lifeco]

Gabe, I'd just add a comment to add. On page 34 of the SIP, you'll be able to see the split of the 2 categories, individual and bulk. We've done that.

[Gabriel Dechaine, Managing Director and Senior Equity Analyst at National Bank Financial]

Oh, okay.

[Jon Nielsen, EVP and CFO at Great-West Lifeco]

You'll be able to monitor the lumpiness of the bulks. Sorry.

[Gabriel Dechaine, Managing Director and Senior Equity Analyst at National Bank Financial]

Okay, great.

[Jon Nielsen, EVP and CFO at Great-West Lifeco]

Yeah.

[Gabriel Dechaine, Managing Director and Senior Equity Analyst at National Bank Financial]

Thanks. I was looking at the slide deck. Yeah. Moving over to the, you know, Empower and Ed, you were talking about the, you know, regulatory changes, the Trump IRA accounts and all that. I mean, I don't know how, you know, if you could size that opportunity if it, if that's possible. On, you know, the flip side to that, I'm just wondering, you know, 'cause this is another topic that's come up, is the suitability of some investment classes for retail investors, you know, private equity and private credit, whatever.

[Gabriel Dechaine, Managing Director and Senior Equity Analyst at National Bank Financial]

You know, what sort of guardrails do you have in place or responsibility even for, you know, what you, what you offer to the customers such that, you know, if there ends up being some sort of an issue with the suitability that doesn't, you know, affect you?

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

Your first question, we see it as a tremendous opportunity. There's, you know, there's different numbers that get referenced, but somewhere between 40, 50 million Americans don't have access to workplace savings. Clearly under the Trump administration, there's been this, you know, bipartisan focus both in Congress but also from a regulatory standpoint to try to drive access and improve coverage. We're right squarely in the middle of that. We're very active in advocating for those policies. It's hard to size it because, at least initially, those are going to be smaller accounts, but as you think about the matching and the compounding effect, it will grow over time. I'm pretty sanguine about where we are in terms of coverage and expansion.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

I think it's very constructive and as I said, we're very much a part of that. The second question you had, I think is a very important one. I do want to make it clear that the role that we play is not a fiduciary role as it relates to the relationships that we have with alternative managers that are on our platform. We don't act in a fiduciary capacity. We essentially are giving access to these investments. Ultimately, the decision as whether to include any investment for that matter, whether it's public equity, the '40 Act mutual fund, or whether it's an alternative asset class, that decision is ultimately being made by the plan sponsor and-

[Gabriel Dechaine, Managing Director and Senior Equity Analyst at National Bank Financial]

Right

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

their advisor. The other thing I would just add is we are not advocating for and at this point we're not supporting stand-alone alternative investments inside the defined contribution plans at Empower. These are all structured as a multi-asset class vehicle through a collective investment trust, and it's supported within our advisor managed account program, where there is an advisor, a financial advisor that's attached to each one of these offerings. The typical cap of what might be allocated to that collective investment trust is somewhere around 15%-20% of the assets. There's plenty of liquidity both inside the product itself and then outside where people would be investing in public equities and public debt.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

I would just add that we have about 1,000 plans right now that are in some form of implementation. Either they have implemented a vehicle or in the process of implementing a vehicle. It still is sort of its nascent stages. Obviously, the directive that came from the Trump administration, you know, I think gave some sponsors comfort that if they follow ERISA standards, that and take a thoughtful and practical approach that they're comfortable in going forward. That's what we're seeing.

[Gabriel Dechaine, Managing Director and Senior Equity Analyst at National Bank Financial]

What about the individual wealth business? It's not a fiduciary there? Is there a similar discussion to be had or different maybe?

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

Well, yeah. In the individual wealth business, those investors have to be accredited investors.

[Gabriel Dechaine, Managing Director and Senior Equity Analyst at National Bank Financial]

Okay.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

Yeah. They have to meet the accredited investor standards. In doing so, we do act in an advisory capacity. We do offer products through a relationship we have with a third party. That too, I would say is very much in its nascent stages, and the reason is that the preponderance of our client base tends to fall into that mass affluent category. Many of them don't necessarily meet the accredited investor standard. We haven't seen at this stage, we haven't seen much in the way of adoption of alternatives inside our wealth business. I think that will change over time, for sure, as people look to diversify. At the moment, that's not the case.

[Gabriel Dechaine, Managing Director and Senior Equity Analyst at National Bank Financial]

Okay, great. Thanks for the thorough response.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

Thanks.

[Operator]

Our next question will come from Darko Mihelic at RBC Capital Markets.

[Darko Mihelic, Managing Director of Canadian Financial Services at RBC Capital Markets]

Hi. Thank you. Good morning. I just wanted to revisit Empower's flow situation, because it sort of does change my model when I think of it. I mean, you had positive flows, which is great, but the way you had described it earlier was that just the general nature of the business is one that would typically have outflows. Maybe I think the number you used previously was like 2%. Then, you know, some of your efforts and work would maybe grind away at that, but generally you end up in a place where, you know, maybe 1% kind of outflows is like the long-term expectation. You know, I realize you're doing a lot of work there. Has anything changed in how I should think about the flows, and how I should input that into the model?

[Darko Mihelic, Managing Director of Canadian Financial Services at RBC Capital Markets]

Thank you.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

Yeah. I think let me start with what you're referring to is flows in our workplace business, specifically participant flows. Obviously we saw net plan flows for the quarter, and we expect net plan flows for the full year as we experienced last year. With respect to participant flows, you do have a lot of seasonality in that first quarter because that's when you see very high contributions coming in to defined contribution plans. You're seeing profit-sharing contributions and the like. That's not unusual to see a more favorable result in the first quarter. That being said, I think as you look out to Q2 and beyond, you're gonna see more normalized participant outflows consistent with the guidance that we've given you in the past.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

In fact, if you look at what the equity markets have done, particularly in the last 30 or 40 days, you've got higher balances, and so disbursement dollars will probably be higher, right? Due to market appreciation, you'll have higher balances in those accounts. Underlying all this is the sort of demographic dynamic that's playing out in the U.S., where you are seeing net outflows on the participant side, across, you know, really every provider in the marketplace. We obviously have built what we think is a pretty compelling catcher's mitt on the wealth side. We aim to capture some of that money in motion for sure.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

The way you should think about this is that there'll be a consistent, you know, roughly 1% or so in participant outflows, and I think that'll you'll see that play out in Q2 and beyond. Finally, I would just say, you know, we continue to grow the business. We're adding, you know, billions of dollars onto the platform through our institutional sales efforts. Our year in 2026 will look very similar to what we accomplished in 2025 on that institutional side. When you layer in the market appreciation, you've seen what's happened to our AUA. In fact, since 2021, our assets under administration in our workplace business has grown at a compounded annual growth rate of 11.5%. I think that may be the highest in the industry.

[Darko Mihelic, Managing Director of Canadian Financial Services at RBC Capital Markets]

Thank you for that. That's a great answer. It is, I mean, it's, I think it's 13% year-over-year this quarter, you know.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

Yep

[Darko Mihelic, Managing Director of Canadian Financial Services at RBC Capital Markets]

AUM growth. The revenue growth lagged that. Maybe can you touch on that?

[Jon Nielsen, EVP and CFO at Great-West Lifeco]

Maybe I'll start and then hand it back to Ed Murphy. This is Jon Nielsen. You know, in the quarter, there was a refinement that we made to some data that impacted the classification of certain of the transactional fees. We implemented that in the third quarter. What it did is it was basically a reallocation between the asset-based fees and the non-asset-based fees. It didn't impact total fees or our financials, but it did reduce asset-based fees and increase the non-asset-based fees. It was about CAD 14 million during the quarter. This had about a 5% impact on the growth rate because we didn't adjust the prior periods. Doug Young, had we applied it was about the same amount in the previous most recent quarters.

[Jon Nielsen, EVP and CFO at Great-West Lifeco]

I'll hand it back to Ed to kind of give the business context of the fees as well.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

Thanks, John. The other dynamic, and we've talked about this in prior calls, is just what I would call the mix dynamic and how the business is playing out. If we have a disproportionate amount of large mega corporate clients, those tend to be fixed fee. They're not asset-based pricing with those plans. That's what we've seen more recently. When we're winning these large mandates, the pricing is a fixed fee pricing. Versus down market, call it, plans under CAD 50 million in assets or CAD 75 million in assets, those tend to be asset-based fees in terms of how we get paid for the services is being paid through asset-based fees.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

I will say in that 75 million space and below, we're number one in the market, and we're growing at 20%-25% a year in that pace, that space, so we're taking business away from the competition. It does get overshadowed a bit because of the mix issue, as I say, when you win these large corporate and government mandates, which we're winning.

[Darko Mihelic, Managing Director of Canadian Financial Services at RBC Capital Markets]

I see. Okay. Your sweet spot is still actually those smaller mandates. Is that? I should be thinking of it as more or less growing in line with AUM with the occasional, you know, quarter or two where you get a massive mandate. Is that the way I should think of it?

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

I guess the one caveat I would say is, we're competing in all markets, the government market, the large corporate market, the mega corporate market, the small market, the Taft-Hartley union. You're gonna see some balance there because, you know, if you win a CAD 15 billion, CAD 16 billion, CAD 17 billion mandate, that's gonna skew. That's a fixed fee arrangement. That's gonna skew the mix, if you will, right? It adds to your AUA, but it's not generating asset-based fees. Now, there are other ways we generate asset-based fees, which we can get into. But with respect to the record-keeping administration piece of it, that would be a fixed fee type arrangement.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

I think you'll continue to see that disparity, if you will, because of the fact that we're a diversified player, and we're competing in all segments of the market.

[Darko Mihelic, Managing Director of Canadian Financial Services at RBC Capital Markets]

Okay. Great. Thank you very much. It's helpful.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

You bet.

[Operator]

Next, we'll hear from Mario Mendonca at TD Securities.

[Mario Mendonca, Managing Director and Senior Financial Services Analyst at TD Securities]

Good morning. Ed, can we just stick with you for a moment? Clearly the goal here, which I think you've described, is to move that rollover rate up to something more in line with where the leaders are. This may ask you to take a kind of a wild guess here, but can that rollover rate for Empower approach the mid-20s over the next couple of years, or is this a much longer term endeavor to get it to that level?

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

I'm not sure over the next couple of years. You know, I'll tell you why. I mean, I think, you know, we have 20 million customers. There are several things we need to do. One of the things we need to do is to raise aided awareness and raise consideration to a level of some of the more entrenched players. That's why we've made a concerted effort to invest in the brand and to invest in advertising. Also to create awareness among those 20 million installed base of clients on the workplace side because there's obviously a meaningful subset of those customers that are not necessarily fully aware of our wealth capabilities. It's a work in progress. There's the branding, there's the awareness element of it.

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

I think in terms of the offering itself, it's very competitive vis-a-vis the competition. It's something that obviously we need to continue to work on. As we've said at Investor Day and we've said at other times, the opportunity here is immense. If we build the trust with the sponsors, if we serve those individual investors well while they're an active participant in the plan, they will think about us, and they will give us consideration

[Edmund F Murphy III, President and CEO of Empower at Great-West Lifeco]

To be their advisor, hopefully in perpetuity. I think in the mid to high twenties in the near term is probably too aggressive.

[Mario Mendonca, Managing Director and Senior Financial Services Analyst at TD Securities]

Again, not sure how much you want to get into this. I clearly don't expect you to name names when we're talking about potential acquisition targets. The question is this: Is that file sort of active? That like are you actively looking at potential acquisitions in this space? There's just so much speculation around this space right now. Is it would you call it actively looking or is it dormant right now?

[David Harney, President and CEO at Great-West Lifeco]

Maybe I'll take that question, Mario. Yeah, you're dead right. We don't comment on individual opportunities. Like, obviously, we're alert and very keen on any opportunities that come to the market and we look at all opportunities. Maybe just to take a step back, this answer won't surprise anybody, we've said it many times before, but just to reiterate again, our sort of growth targets, our medium-term growth targets are not dependent on acquisition activity. You can see that just in the very strong performance of the business this quarter and the growth in all of the segments, which is achieving those targets. But we have firepower as well, and if opportunities come to the market, we will certainly look at them.

[David Harney, President and CEO at Great-West Lifeco]

We've executed very well just on recent acquisitions, both in workplace retirement and on wealth acquisitions. You know, we're very confident of our capability to execute there again, if the opportunities come along. Again, we've been very clear just on the requirements for our acquisition activity. It has to hit our return targets, you know, where we can execute synergies, I think that makes that very possible. We have to be very confident on execution capabilities. You know, the right targets will add scale and will add capability to our businesses, and we're keen to look at opportunities that come along.

[Mario Mendonca, Managing Director and Senior Financial Services Analyst at TD Securities]

Okay. I'll be really brief on this one. Going back to CRS, there's mortality risk, there's CAT, there's longevity. Those are the three big ones I can think of that you're exposed to in CRS. Am I missing anything? Like, is there any concentrated risk that I'm not picking up on?

[Jeff Poulin, CEO of Reinsurance at Great-West Lifeco]

I think those are the main risks that we have on the risk business. Yeah.

[Jeff Poulin, CEO of Reinsurance at Great-West Lifeco]

Okay, thank you.

[Jeff Poulin, CEO of Reinsurance at Great-West Lifeco]

I think you got it. Yeah.

[Mario Mendonca, Managing Director and Senior Financial Services Analyst at TD Securities]

Thanks.

[Operator]

At this time, we have no further signals from our audience. Mr. Khan, I am happy to turn the floor back to you, sir, for any additional or closing remarks that you have.

[Shubha Khan, Senior VP and Head of Investor Relations at Great-West Lifeco]

Thanks everyone for joining us today. Following the call, a telephone replay will be available for one week, and the webcast will be archived on our website for one year. 2026 second quarter results are scheduled to be released after market close on Tuesday, July 28th, with the earnings call starting at 9:30 A.M. Eastern Time the following day. Thank you again. This concludes our call for today.

[Operator]

Ladies and gentlemen, we'd like to thank you all for joining today's Great-West first quarter 2026 financial results call. We hope that you enjoy the rest of your day.

Participants

Executives

• David Harney, President and CEO
• Edmund F Murphy III, President and CEO of Empower
• Jeff Poulin, CEO of Reinsurance
• Jon Nielsen, EVP and CFO
• Lindsey Rix-Broom, CEO of Europe
• Shubha Khan, Senior VP and Head of Investor Relations

Analysts

• Darko Mihelic, Managing Director of Canadian Financial Services at RBC Capital Markets
• Doug Young, Managing Director and Senior Equity Analyst at Desjardins
• Gabriel Dechaine, Managing Director and Senior Equity Analyst at National Bank Financial
• Mario Mendonca, Managing Director and Senior Financial Services Analyst at TD Securities
• Tom MacKinnon, Managing Director in Insurance and Diversified Financials at BMO Capital Markets