ING Group N.V. is a Dutch multinational financial services company headquartered in Amsterdam. Formed through the consolidation of Dutch financial businesses, ING operates as a banking and financial services group that serves retail, small and medium-sized enterprises, large corporates and institutional clients. The company is organized under a two-tier governance model common in the Netherlands, with an Executive Board responsible for day-to-day management and a Supervisory Board providing oversight.
ING’s principal activities include retail and direct banking, commercial and wholesale banking, corporate lending, transaction services and cash management, and a range of investment and savings products. The group has long been known for its direct-banking brands and digital platforms, offering online checking and savings accounts, mortgages, consumer loans, payment and card services, as well as workplace and corporate financing solutions. Historically ING also combined significant insurance and asset-management operations with its banking activities.
ING serves customers across multiple regions, with a strong foothold in the Netherlands and major retail operations in several European markets, complemented by commercial banking services in other parts of Europe, the Americas and Asia. The bank caters to a broad client base that ranges from individual consumers and local businesses to multinational corporations and institutional investors, tailoring products and channels for different market segments and regulatory environments.
Management has emphasized digitalization, customer-focused product delivery and risk management as central themes in ING’s strategy. The company has also highlighted sustainability and responsible finance in its public positioning, aligning certain lending and investment activities with environmental and social objectives. As of the most recent available information, ING’s chief executive officer is Steven van Rijswijk, who leads the group’s efforts to modernize its platforms and expand its digital services while navigating regulatory and market developments.
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