TeleTech (NASDAQ:TTEC) Announces Earnings Results, Misses Expectations By $0.20 EPS

Key Points

• TeleTech missed quarterly expectations: The company reported $0.03 in EPS versus the $0.23 consensus estimate and generated $455.5 million in revenue, below expectations of $477.94 million.
• Full-year 2026 guidance was updated to EPS of $0.79–$0.99, while the stock fell 8.6% to $2.33 following the results.
• Analyst sentiment remains weak: Recent rating changes shifted TeleTech to “hold” or “sell,” resulting in a consensus “Reduce” rating; institutional investors own 38.03% of the shares.

TeleTech (NASDAQ:TTEC - Get Free Report) posted its quarterly earnings data on Monday. The business services provider reported $0.03 EPS for the quarter, missing the consensus estimate of $0.23 by ($0.20), FiscalAI reports. TeleTech had a positive return on equity of 15.66% and a negative net margin of 9.60%.The firm had revenue of $455.50 million for the quarter, compared to analysts' expectations of $477.94 million. TeleTech updated its FY 2026 guidance to 0.790-0.990 EPS.

TeleTech Stock Down 8.6%

Shares of TTEC traded down $0.22 during mid-day trading on Monday, hitting $2.33. The company's stock had a trading volume of 474,608 shares, compared to its average volume of 531,722. The company has a current ratio of 2.01, a quick ratio of 2.01 and a debt-to-equity ratio of 8.74. The company's 50-day moving average is $2.26 and its 200-day moving average is $2.57. TeleTech has a 52-week low of $1.90 and a 52-week high of $3.98. The firm has a market capitalization of $113.38 million, a price-to-earnings ratio of -0.56, a PEG ratio of 0.35 and a beta of 1.02.

Analyst Upgrades and Downgrades

A number of equities analysts recently commented on the stock. Wall Street Zen cut shares of TeleTech from a "buy" rating to a "hold" rating in a research note on Saturday, May 9th. Weiss Ratings reissued a "sell (e+)" rating on shares of TeleTech in a research note on Friday, July 17th. Finally, Zacks Research lowered TeleTech from a "strong-buy" rating to a "hold" rating in a research report on Thursday, May 7th. Three investment analysts have rated the stock with a Hold rating and one has given a Sell rating to the company's stock. According to MarketBeat.com, TeleTech has a consensus rating of "Reduce".

Institutional Inflows and Outflows

Several large investors have recently made changes to their positions in TTEC. Intech Investment Management LLC purchased a new stake in shares of TeleTech during the third quarter valued at about $35,000. XTX Topco Ltd purchased a new position in shares of TeleTech in the 4th quarter worth approximately $43,000. Quarry LP purchased a new position in shares of TeleTech in the 3rd quarter worth approximately $56,000. Jain Global LLC raised its stake in shares of TeleTech by 44.1% during the 4th quarter. Jain Global LLC now owns 17,970 shares of the business services provider's stock worth $65,000 after acquiring an additional 5,498 shares in the last quarter. Finally, Boothbay Fund Management LLC bought a new position in shares of TeleTech during the 3rd quarter worth approximately $74,000. 38.03% of the stock is owned by institutional investors.

About TeleTech

TTEC Holdings, Inc NASDAQ: TTEC is a global customer experience technology and services company that designs, builds and delivers transformative solutions for customer acquisition and engagement. Leveraging a combination of digital consulting, technology, analytics and operations services, TTEC helps clients across industries enhance their customer journeys, automate key processes and harness data-driven insights to foster loyalty and drive revenue growth.

The company's core offerings span end-to-end customer engagement solutions, including customer experience (CX) strategy consulting, cloud migration, omni-channel contact center operations and managed services.

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