First Citizens BancShares, Inc. operates as a bank holding company offering a broad spectrum of commercial and consumer banking services through its principal subsidiary, First Citizens Bank & Trust Company. The company’s core business activities encompass commercial lending and deposit-taking, retail banking, wealth management, trust services, treasury and cash management, and mortgage lending. Its retail banking offerings include checking and savings accounts, home equity loans, credit cards, and online and mobile banking platforms designed to meet the needs of individuals, small businesses and middle-market corporations.
In its commercial banking segment, First Citizens provides lending solutions such as term loans, revolving credit facilities, asset-based financing and real estate financing. It also offers specialized treasury management services, including collections, disbursements, ACH, wire transfers and fraud protection products. Through its wealth management division, the bank delivers trust and fiduciary services, financial planning, investment advisory and brokerage services, catering to high-net-worth individuals, families and institutional clients. Mortgage banking operations include origination and servicing of residential and commercial mortgages, as well as secondary market sales.
Headquartered in Raleigh, North Carolina, First Citizens BancShares has expanded its footprint across the Eastern and Central United States through a series of strategic acquisitions. Key markets include the Carolinas, Georgia, Virginia, Florida, Tennessee, Texas and California, among others. The company uses a network of full-service branches, business lending offices and treasury product centers to serve urban, suburban and rural communities. Its digital banking infrastructure supports both consumer and commercial customers with 24/7 access to account information, funds transfer and remote deposit capture.
Founded in 1898, First Citizens has grown from a single community bank into one of the country’s largest privately controlled banking organizations. The company is led by Chairman and Chief Executive Officer Frank B. Holding Jr., whose family ownership has guided the bank’s strategic growth and maintained a focus on relationship banking. First Citizens emphasizes a client-centric culture, disciplined credit underwriting and conservative balance sheet management as cornerstones of its long-term performance and community engagement.
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