IBEX Limited provides end-to-end technology-enabled customer lifecycle experience solutions in the United States and internationally. The company provides ibex Connect, a customer engagement solution comprises customer service, technical support, and other value-added outsourced back office services through voice, email, chat, SMS, social media and other communication applications; ibex Digital, a customer acquisition solution that offers search, social, and display advertising capabilities; and ibex CX, a customer experience solution, which provides a comprehensive suite of proprietary software tools to measure, monitor and manage its clients' customer experience. It also operates a range of multi-tenant and dedicated platforms; and offers ibex Wave X, CLX Test Kitchen, and The CLX Product Cloud, a flexible and modular toolset of integrated products. As of June 30, 2020, the company operated 25 customer engagement and three customer acquisition delivery centers. It serves telecommunications and cable, technology, retail, healthcare, financial services, and utilities markets. The company was founded in 2017 and is headquartered in Washington, District of Columbia. IBEX Limited operates as a subsidiary of Resource Group International Limited.
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