Zendesk - ZEN Stock Forecast, Price & News

Zendesk, Inc., a software development company, provides software as a service solutions for organizations in the United States, Europe, the Middle East, Africa, the Asia Pacific, and internationally. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat and messaging software to connect with customers on websites and mobile devices applications; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Gather, a community forum software that allows customer end-users to connect and collaborate; Zendesk Explore, which provides analytics for organizations to measure and enhance the customer experience; and Zendesk Sell, a sales customer relationship management (CRM) product solution to enhance productivity, processes, and pipeline visibility. In addition, it provides Zendesk Sunshine, a CRM platform; Sunshine Conversations, a messaging platform solution; Zendesk Developer Tools, a combination of application programming interfaces, web widget, and mobile software development kits; Zendesk APIs that allow users to build custom integrations and interact with Zendesk data; and Zendesk Apps that enable organizations to customize Zendesk product and platform solution interfaces and optimize workflow through plug-ins, as well as Zendesk Suite, an omnichannel offering, which combines its solutions. The company was founded in 2007 and is headquartered in San Francisco, California.

Wall Street Analyst Weigh In

ZEN has been the subject of several analyst reports. Jefferies Financial Group decreased their price target on shares of Zendesk from $120.00 to $110.00 in a research report on Monday, May 23rd. JMP Securities downgraded shares of Zendesk from an "outperform" rating to a "market perform" rating in a research note on Tuesday, July 26th. Canaccord Genuity Group lowered shares of Zendesk from a "buy" rating to a "hold" rating in a report on Friday, June 24th. Stifel Nicolaus lowered Zendesk from a "buy" rating to a "hold" rating in a report on Tuesday, July 26th. Finally, William Blair downgraded Zendesk from an "outperform" rating to a "market perform" rating in a research note on Tuesday, July 26th. Fifteen analysts have rated the stock with a hold rating and two have assigned a buy rating to the company. According to data from MarketBeat, the stock currently has an average rating of "Hold" and a consensus price target of $95.69.

Zendesk Stock Performance

Shares of ZEN Stock traded down $0.11 during trading hours on Thursday, hitting $76.30. The company's stock had a trading volume of 2,813,890 shares, compared to its average volume of 2,969,654. The stock has a market cap of $9.42 billion, a PE ratio of -33.46 and a beta of 0.99. Zendesk has a 12-month low of $54.16 and a 12-month high of $136.30. The company has a 50 day moving average of $72.67 and a 200 day moving average of $98.26. The company has a current ratio of 1.62, a quick ratio of 1.62 and a debt-to-equity ratio of 3.48.

Zendesk (NYSE:ZEN - Get Rating) last posted its earnings results on Thursday, July 28th. The software maker reported $0.14 earnings per share (EPS) for the quarter, beating analysts' consensus estimates of $0.11 by $0.03. The company had revenue of $407.21 million during the quarter, compared to the consensus estimate of $404.68 million. Zendesk had a negative net margin of 18.33% and a negative return on equity of 42.82%. The firm's quarterly revenue was up 28.0% on a year-over-year basis. During the same period in the previous year, the firm posted ($0.35) earnings per share. On average, sell-side analysts forecast that Zendesk will post -0.99 EPS for the current fiscal year.

Insider Transactions at Zendesk

In related news, insider Norman Gennaro sold 7,000 shares of Zendesk stock in a transaction that occurred on Sunday, May 15th. The stock was sold at an average price of $100.20, for a total transaction of $701,400.00. Following the completion of the transaction, the insider now directly owns 30,911 shares in the company, valued at $3,097,282.20. The sale was disclosed in a document filed with the SEC, which can be accessed through this hyperlink. In other news, COO Jeffrey J. Titterton sold 30,000 shares of the stock in a transaction dated Tuesday, August 2nd. The shares were sold at an average price of $75.25, for a total transaction of $2,257,500.00. The transaction was disclosed in a document filed with the SEC, which can be accessed through this hyperlink. Also, insider Norman Gennaro sold 7,000 shares of Zendesk stock in a transaction dated Sunday, May 15th. The shares were sold at an average price of $100.20, for a total value of $701,400.00. Following the completion of the transaction, the insider now owns 30,911 shares of the company's stock, valued at approximately $3,097,282.20. The disclosure for this sale can be found here. Insiders have sold 153,172 shares of company stock worth $11,710,026 over the last quarter. 2.92% of the stock is currently owned by insiders.