Zendesk, Inc., a software development company, provides SaaS products for organizations. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat software to connect with customers on Websites, in applications, and on mobile devices; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that for customer self-service and support agent productivity; Zendesk Message, a customer messaging software; and Zendesk Explore that makes customer data accessible across an organization. In addition, it operates a developer platform that allows organizations to extend the functionality of its family of products, integrate into internal and third-party systems, and customize the experience for their employees and customers. It has operations in the United States, Europe, the Middle East, Africa, and internationally. Zendesk, Inc. was founded in 2007 and is headquartered in San Francisco, California.
Industry, Sector and Symbol
Stock Exchange NYSE
Industry Data processing & preparation
Sub-IndustryN/A
SectorComputer and Technology
Current SymbolNYSE:ZEN
Previous Symbol
CUSIPN/A
Phone415-418-7506
Debt
Debt-to-Equity Ratio1.12
Current Ratio1.78
Quick Ratio1.79
Price-To-Earnings
Trailing P/E Ratio-51.02
Forward P/E Ratio-57.12
P/E GrowthN/A
Sales & Book Value
Annual Sales$430.49 million
Price / Sales13.07
Cash FlowN/A
Price / CashN/A
Book Value$3.17 per share
Price / Book16.58
Profitability
EPS (Most Recent Fiscal Year)($1.03)
Net Income$-110,630,000.00
Net Margins-22.64%
Return on Equity-26.15%
Return on Assets-9.93%
Miscellaneous
Employees530
Outstanding Shares107,040,000
Market Cap$5.82 billion
OptionableOptionable
Zendesk (NYSE:ZEN) Frequently Asked Questions
What is Zendesk's stock symbol?
Zendesk trades on the New York Stock Exchange (NYSE) under the ticker symbol "ZEN."
How were Zendesk's earnings last quarter?
Zendesk Inc (NYSE:ZEN) posted its quarterly earnings data on Tuesday, October, 30th. The software maker reported $0.09 earnings per share for the quarter, topping analysts' consensus estimates of $0.04 by $0.05. The software maker earned $154.83 million during the quarter, compared to analysts' expectations of $151.78 million. Zendesk had a negative return on equity of 26.15% and a negative net margin of 22.64%. The firm's revenue for the quarter was up 37.9% on a year-over-year basis. During the same period last year, the firm earned ($0.02) EPS. View Zendesk's Earnings History.
When is Zendesk's next earnings date?
What price target have analysts set for ZEN?
17 brokerages have issued 1-year price targets for Zendesk's shares. Their forecasts range from $44.00 to $82.00. On average, they anticipate Zendesk's stock price to reach $67.1250 in the next twelve months. This suggests a possible upside of 27.7% from the stock's current price. View Analyst Price Targets for Zendesk.
What is the consensus analysts' recommendation for Zendesk?
17 Wall Street analysts have issued "buy," "hold," and "sell" ratings for Zendesk in the last year. There are currently 3 hold ratings and 14 buy ratings for the stock, resulting in a consensus recommendation of "Buy." View Analyst Ratings for Zendesk.
What are Wall Street analysts saying about Zendesk stock?
Here are some recent quotes from research analysts about Zendesk stock:
- 1. According to Zacks Investment Research, "Zendesk, Inc. is a software development company. It provides a software-as-a-service, or SaaS, customer service platform. The Company offers applications that allow clients to manage incoming support requests from end customers from any Internet connected computer. It provides customer service through its platform in approximately 40 languages to customers in various industries, such as business technology, telecommunications, education/non-profit, consumer technology, media/entertainment, and retail/ecommerce. Zendesk, Inc. is headquartered in San Francisco, California. " (11/3/2018)
- 2. KeyCorp analysts commented, "We believe ZEN remains well positioned to benefit as a cloud software enabler. Seasoned software veteran to help sustain high-growth profile. The analyst day brought Wall Street’s first exposure to Norm Gennaro, the new SVP of Worldwide Sales. Three focus areas that could help sustain >25% y/y growth include: 1) increasing efficiency within the volume & velocity segment through further automation and self- service functionality; 2) building out a partner channel initially through resellers and then SI partnerships; and 3) further enterprise expansion through broader upsell of the Zendesk Suite product portfolio and increasing product attach-rates. Outlines ambitious plan to build a multi-billion-dollar franchise." (5/18/2018)
Has Zendesk been receiving favorable news coverage?
News coverage about ZEN stock has been trending neutral recently, according to InfoTrie Sentiment. The research group identifies positive and negative media coverage by reviewing more than six thousand news and blog sources in real-time. The firm ranks coverage of public companies on a scale of -5 to 5, with scores nearest to five being the most favorable. Zendesk earned a news impact score of 0.3 on InfoTrie's scale. They also assigned media coverage about the software maker a news buzz of 10.0 out of 10, indicating that recent media coverage is extremely likely to have an effect on the company's share price in the near future.
Who are some of Zendesk's key competitors?
Some companies that are related to Zendesk include Verisk Analytics (VRSK), DXC Technology (DXC), Autohome (ATHM), RingCentral (RNG), Proofpoint (PFPT), CarGurus (CARG), Pegasystems (PEGA), YY (YY), Bilibili (BILI), Corelogic (CLGX), Zynga (ZNGA), PagSeguro Digital (PAGS), Smartsheet (SMAR), Five9 (FIVN) and Trivago (TRVG).
Who are Zendesk's key executives?
Zendesk's management team includes the folowing people:
- Mr. John T. Keiser, Chief Operating Officer (Age 52)
- Mr. Mikkel Asger Svane, Founder, Chairman & CEO (Age 47)
- Mr. Alexander Aghassipour, Founder & Chief Product Officer (Age 50)
- Mr. Morten Primdahl, Co-Founder (Age 44)
- Ms. Elena Gomez, Chief Financial Officer (Age 48)
Who are Zendesk's major shareholders?
Zendesk's stock is owned by a variety of of retail and institutional investors. Top institutional shareholders include FMR LLC (9.97%), BlackRock Inc. (7.01%), Janus Henderson Group PLC (3.44%), Franklin Resources Inc. (2.82%), JPMorgan Chase & Co. (1.79%) and Columbus Circle Investors (1.17%). Company insiders that own Zendesk stock include Adrian Mcdermott, Bryan Cox, Caryn Marooney, Elena Gomez, Elizabeth A Nelson, Hilarie A Koplow, Jeffrey J Titterton, John Geschke, John T Keiser, L Michelle Wilson and Mikkel Svane. View Institutional Ownership Trends for Zendesk.
Which institutional investors are selling Zendesk stock?
ZEN stock was sold by a variety of institutional investors in the last quarter, including FMR LLC, Wells Fargo & Company MN, Wasatch Advisors Inc., Allianz Asset Management GmbH, JPMorgan Chase & Co., BlackRock Inc., Ardevora Asset Management LLP and American Century Companies Inc.. Company insiders that have sold Zendesk company stock in the last year include Adrian Mcdermott, Elena Gomez, Elizabeth A Nelson, Hilarie A Koplow, Jeffrey J Titterton, John Geschke, John T Keiser, L Michelle Wilson and Mikkel Svane. View Insider Buying and Selling for Zendesk.
Which institutional investors are buying Zendesk stock?
ZEN stock was acquired by a variety of institutional investors in the last quarter, including FIL Ltd, Alliancebernstein L.P., Victory Capital Management Inc., First Trust Advisors LP, Franklin Resources Inc., Renaissance Technologies LLC, Janus Henderson Group PLC and Columbus Circle Investors. View Insider Buying and Selling for Zendesk.
How do I buy shares of Zendesk?
Shares of ZEN can be purchased through any online brokerage account. Popular online brokerages with access to the U.S. stock market include Vanguard Brokerage Services, TD Ameritrade, E*TRADE, Scottrade, Fidelity and Charles Schwab.
What is Zendesk's stock price today?
One share of ZEN stock can currently be purchased for approximately $52.55.
How big of a company is Zendesk?
Zendesk has a market capitalization of $5.82 billion and generates $430.49 million in revenue each year. The software maker earns $-110,630,000.00 in net income (profit) each year or ($1.03) on an earnings per share basis. Zendesk employs 530 workers across the globe.
What is Zendesk's official website?
How can I contact Zendesk?
Zendesk's mailing address is 1019 Market Street, San Francisco CA, 94103. The software maker can be reached via phone at 415-418-7506 or via email at [email protected]
MarketBeat Community Rating for Zendesk (NYSE ZEN)
MarketBeat's community ratings are surveys of what our community members think about Zendesk and other stocks. Vote "Outperform" if you believe ZEN will outperform the S&P 500 over the long term. Vote "Underperform" if you believe ZEN will underperform the S&P 500 over the long term. You may vote once every thirty days.
