Zendesk, Inc., a software development company, provides SaaS products for organizations. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat software to connect with customers on Websites, in applications, and on mobile devices; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that for customer self-service and support agent productivity; Zendesk Message, a customer messaging software; and Zendesk Explore that makes customer data accessible across an organization. In addition, it operates a developer platform that allows organizations to extend the functionality of its family of products, integrate into internal and third-party systems, and customize the experience for their employees and customers. It has operations in the United States, Europe, the Middle East, Africa, and internationally. Zendesk, Inc. was founded in 2007 and is headquartered in San Francisco, California.
Industry, Sector and Symbol
Stock Exchange NYSE
Industry Data processing & preparation
Sub-IndustryN/A
SectorComputer and Technology
SymbolNYSE:ZEN
CUSIPN/A
Phone415-418-7506
Debt
Debt-to-Equity Ratio1.10
Current Ratio2.74
Quick Ratio2.74
Price-To-Earnings
Trailing P/E Ratio-60.65
Forward P/E Ratio-65.66
P/E GrowthN/A
Sales & Book Value
Annual Sales$430.49 million
Price / Sales15.19
Cash FlowN/A
Price / CashN/A
Book Value$3.17 per share
Price / Book19.47
Profitability
EPS (Most Recent Fiscal Year)($1.03)
Net Income$-110,630,000.00
Net Margins-23.24%
Return on Equity-28.60%
Return on Assets-12.20%
Miscellaneous
Employees530
Outstanding Shares105,960,000
Market Cap$6.54 billion
Zendesk (NYSE:ZEN) Frequently Asked Questions
What is Zendesk's stock symbol?
Zendesk trades on the New York Stock Exchange (NYSE) under the ticker symbol "ZEN."
How were Zendesk's earnings last quarter?
Zendesk Inc (NYSE:ZEN) announced its earnings results on Tuesday, July, 31st. The software maker reported $0.03 EPS for the quarter, topping the consensus estimate of ($0.26) by $0.29. The software maker earned $141.88 million during the quarter, compared to the consensus estimate of $137.96 million. Zendesk had a negative net margin of 23.24% and a negative return on equity of 28.60%. View Zendesk's Earnings History.
When is Zendesk's next earnings date?
What price target have analysts set for ZEN?
15 analysts have issued 12-month price targets for Zendesk's stock. Their predictions range from $25.00 to $71.00. On average, they expect Zendesk's share price to reach $60.00 in the next year. This suggests that the stock has a possible downside of 3.5%. View Analyst Price Targets for Zendesk.
What is the consensus analysts' recommendation for Zendesk?
15 Wall Street analysts have issued "buy," "hold," and "sell" ratings for Zendesk in the last year. There are currently 3 hold ratings and 12 buy ratings for the stock, resulting in a consensus recommendation of "Buy." View Analyst Ratings for Zendesk.
What are Wall Street analysts saying about Zendesk stock?
Here are some recent quotes from research analysts about Zendesk stock:
- 1. KeyCorp analysts commented, "We believe ZEN remains well positioned to benefit as a cloud software enabler. Seasoned software veteran to help sustain high-growth profile. The analyst day brought Wall Street’s first exposure to Norm Gennaro, the new SVP of Worldwide Sales. Three focus areas that could help sustain >25% y/y growth include: 1) increasing efficiency within the volume & velocity segment through further automation and self- service functionality; 2) building out a partner channel initially through resellers and then SI partnerships; and 3) further enterprise expansion through broader upsell of the Zendesk Suite product portfolio and increasing product attach-rates. Outlines ambitious plan to build a multi-billion-dollar franchise." (5/18/2018)
- 2. According to Zacks Investment Research, "Zendesk, Inc. is a software development company. It provides a software-as-a-service, or SaaS, customer service platform. The Company offers applications that allow clients to manage incoming support requests from end customers from any Internet connected computer. It provides customer service through its platform in approximately 40 languages to customers in various industries, such as business technology, telecommunications, education/non-profit, consumer technology, media/entertainment, and retail/ecommerce. Zendesk, Inc. is headquartered in San Francisco, California. " (1/27/2018)
Who are some of Zendesk's key competitors?
Some companies that are related to Zendesk include DXC Technology (DXC), Verisk Analytics (VRSK), Autohome (ATHM), RingCentral (RNG), Proofpoint (PFPT), CarGurus (CARG), DST Systems (DST), Pegasystems (PEGA), YY (YY), Corelogic (CLGX), Acxiom (ACXM), PagSeguro Digital (PAGS), Zynga (ZNGA), Bilibili (BILI) and Smartsheet (SMAR).
Who are Zendesk's key executives?
Zendesk's management team includes the folowing people:
- Mr. John T. Keiser, Chief Operating Officer (Age 52)
- Mr. Mikkel Asger Svane, Founder, Chairman & CEO (Age 47)
- Mr. Alexander Aghassipour, Founder & Chief Product Officer (Age 50)
- Mr. Morten Primdahl, Co-Founder (Age 44)
- Ms. Elena Gomez, Chief Financial Officer (Age 48)
Has Zendesk been receiving favorable news coverage?
Press coverage about ZEN stock has trended somewhat positive on Tuesday, according to Accern Sentiment Analysis. Accern identifies negative and positive press coverage by analyzing more than 20 million blog and news sources in real time. Accern ranks coverage of publicly-traded companies on a scale of negative one to one, with scores closest to one being the most favorable. Zendesk earned a news and rumor sentiment score of 0.15 on Accern's scale. They also assigned media stories about the software maker an impact score of 41.07 out of 100, meaning that recent press coverage is somewhat unlikely to have an effect on the stock's share price in the immediate future. View Recent Headlines for Zendesk.
Who are Zendesk's major shareholders?
Zendesk's stock is owned by many different of retail and institutional investors. Top institutional shareholders include FMR LLC (12.29%), BlackRock Inc. (7.17%), Janus Henderson Group PLC (3.36%), Millennium Management LLC (2.05%), Whale Rock Capital Management LLC (2.02%) and Wasatch Advisors Inc. (1.37%). Company insiders that own Zendesk stock include Adrian Mcdermott, Anne Raimondi, Bryan Cox, Caryn Marooney, Dana Stalder, Elena Gomez, Elizabeth A Nelson, Hilarie A Koplow, Jeffrey J Titterton, John Geschke, John T Keiser and Mikkel Svane. View Institutional Ownership Trends for Zendesk.
Which institutional investors are selling Zendesk stock?
ZEN stock was sold by a variety of institutional investors in the last quarter, including BlackRock Inc., FMR LLC, Janus Henderson Group PLC, Voya Investment Management LLC, Point72 Asset Management L.P., Hunt Lane Capital LP, Dorsal Capital Management LLC and Wells Fargo & Company MN. Company insiders that have sold Zendesk company stock in the last year include Adrian Mcdermott, Caryn Marooney, Elena Gomez, Elizabeth A Nelson, Hilarie A Koplow, Jeffrey J Titterton, John Geschke, John T Keiser and Mikkel Svane. View Insider Buying and Selling for Zendesk.
Which institutional investors are buying Zendesk stock?
ZEN stock was acquired by a variety of institutional investors in the last quarter, including Cadian Capital Management LP, Bank of America Corp DE, Ardevora Asset Management LLP, Millennium Management LLC, Renaissance Technologies LLC, Paloma Partners Management Co, Bank of Nova Scotia and Columbus Circle Investors. View Insider Buying and Selling for Zendesk.
How do I buy shares of Zendesk?
Shares of ZEN can be purchased through any online brokerage account. Popular online brokerages with access to the U.S. stock market include Vanguard Brokerage Services, TD Ameritrade, E*TRADE, Scottrade, Fidelity and Charles Schwab.
What is Zendesk's stock price today?
One share of ZEN stock can currently be purchased for approximately $62.16.
How big of a company is Zendesk?
Zendesk has a market capitalization of $6.54 billion and generates $430.49 million in revenue each year. The software maker earns $-110,630,000.00 in net income (profit) each year or ($1.03) on an earnings per share basis. Zendesk employs 530 workers across the globe.
How can I contact Zendesk?
Zendesk's mailing address is 1019 Market Street, San Francisco CA, 94103. The software maker can be reached via phone at 415-418-7506 or via email at [email protected]
MarketBeat Community Rating for Zendesk (NYSE ZEN)
MarketBeat's community ratings are surveys of what our community members think about Zendesk and other stocks. Vote "Outperform" if you believe ZEN will outperform the S&P 500 over the long term. Vote "Underperform" if you believe ZEN will underperform the S&P 500 over the long term. You may vote once every thirty days.
