Zendesk, Inc., a software development company, provides SaaS products for organizations. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat software to connect with customers on Websites, in applications, and on mobile devices; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that for customer self-service and support agent productivity; Zendesk Message, a customer messaging software; and Zendesk Explore that makes customer data accessible across an organization. In addition, it operates a developer platform that allows organizations to extend the functionality of its family of products, integrate into internal and third-party systems, and customize the experience for their employees and customers. It has operations in the United States, Europe, the Middle East, Africa, and internationally. Zendesk, Inc. was founded in 2007 and is headquartered in San Francisco, California.
Industry, Sector and Symbol
Industry Data processing & preparation
Sub-IndustryN/A
SectorComputer and Technology
Phone415-418-7506
Debt
Price-To-Earnings
Sales & Book Value
Annual Sales$430.49 million
Profitability
Miscellaneous
Employees530
OptionableOptionable
Zendesk (NYSE:ZEN) Frequently Asked Questions
What is Zendesk's stock symbol?
Zendesk trades on the New York Stock Exchange (NYSE) under the ticker symbol "ZEN."
How were Zendesk's earnings last quarter?
Zendesk Inc (NYSE:ZEN) released its earnings results on Tuesday, October, 30th. The software maker reported $0.09 earnings per share for the quarter, topping the Zacks' consensus estimate of $0.04 by $0.05. The software maker earned $154.83 million during the quarter, compared to the consensus estimate of $151.78 million. Zendesk had a negative return on equity of 26.15% and a negative net margin of 22.64%. Zendesk's quarterly revenue was up 37.9% compared to the same quarter last year. During the same quarter in the previous year, the company posted ($0.02) EPS. View Zendesk's Earnings History.
When is Zendesk's next earnings date?
How can I listen to Zendesk's earnings call?
Zendesk will be holding an earnings conference call on Tuesday, February 5th at 5:00 PM Eastern. Interested parties can register for or listen to the call using this link or dial in at 8332870801.
What price target have analysts set for ZEN?
19 brokers have issued 1 year price objectives for Zendesk's stock. Their forecasts range from $44.00 to $82.00. On average, they expect Zendesk's stock price to reach $68.0526 in the next year. This suggests a possible upside of 6.4% from the stock's current price. View Analyst Price Targets for Zendesk.
What is the consensus analysts' recommendation for Zendesk?
19 Wall Street analysts have issued "buy," "hold," and "sell" ratings for Zendesk in the last year. There are currently 2 hold ratings and 17 buy ratings for the stock, resulting in a consensus recommendation of "Buy." View Analyst Ratings for Zendesk.
What are Wall Street analysts saying about Zendesk stock?
Here are some recent quotes from research analysts about Zendesk stock:
- 1. According to Zacks Investment Research, "Zendesk, Inc. is a software development company. It provides a software-as-a-service, or SaaS, customer service platform. The Company offers applications that allow clients to manage incoming support requests from end customers from any Internet connected computer. It provides customer service through its platform in approximately 40 languages to customers in various industries, such as business technology, telecommunications, education/non-profit, consumer technology, media/entertainment, and retail/ecommerce. Zendesk, Inc. is headquartered in San Francisco, California. " (1/6/2019)
- 2. KeyCorp analysts commented, "We believe ZEN remains well positioned to benefit as a cloud software enabler. Seasoned software veteran to help sustain high-growth profile. The analyst day brought Wall Street’s first exposure to Norm Gennaro, the new SVP of Worldwide Sales. Three focus areas that could help sustain >25% y/y growth include: 1) increasing efficiency within the volume & velocity segment through further automation and self- service functionality; 2) building out a partner channel initially through resellers and then SI partnerships; and 3) further enterprise expansion through broader upsell of the Zendesk Suite product portfolio and increasing product attach-rates. Outlines ambitious plan to build a multi-billion-dollar franchise." (5/18/2018)
Has Zendesk been receiving favorable news coverage?
News headlines about ZEN stock have trended positive on Thursday, InfoTrie Sentiment Analysis reports. The research group rates the sentiment of press coverage by reviewing more than six thousand news and blog sources in real time. The firm ranks coverage of publicly-traded companies on a scale of -5 to 5, with scores closest to five being the most favorable. Zendesk earned a media sentiment score of 2.6 on InfoTrie's scale. They also assigned press coverage about the software maker a news buzz of 8.0 out of 10, indicating that recent press coverage is very likely to have an impact on the company's share price in the next several days.
Who are some of Zendesk's key competitors?
Some companies that are related to Zendesk include Verisk Analytics (VRSK), DXC Technology (DXC), Autohome (ATHM), RingCentral (RNG), StoneCo (STNE), Proofpoint (PFPT), Bilibili (BILI), YY (YY), Pegasystems (PEGA), CarGurus (CARG), Zynga (ZNGA), Corelogic (CLGX), Five9 (FIVN), PagSeguro Digital (PAGS) and Globant (GLOB).
Who are Zendesk's key executives?
Zendesk's management team includes the folowing people:
- Mr. John T. Keiser, Chief Operating Officer (Age 53)
- Mr. Mikkel Asger Svane, Founder, Chairman & CEO (Age 48)
- Mr. Alexander Aghassipour, Founder & Chief Product Officer (Age 51)
- Mr. Morten Primdahl, Co-Founder (Age 45)
- Ms. Elena Gomez, Chief Financial Officer (Age 49)
Who are Zendesk's major shareholders?
Zendesk's stock is owned by a number of of retail and institutional investors. Top institutional shareholders include State of Alaska Department of Revenue (0.01%), Cerebellum GP LLC (0.00%) and Ipswich Investment Management Co. Inc. (0.00%). Company insiders that own Zendesk stock include Adrian Mcdermott, Bryan Cox, Caryn Marooney, Elena Gomez, Elizabeth A Nelson, Hilarie A Koplow, Jeffrey J Titterton, John Geschke, John T Keiser, L Michelle Wilson and Mikkel Svane. View Institutional Ownership Trends for Zendesk.
Which institutional investors are buying Zendesk stock?
ZEN stock was bought by a variety of institutional investors in the last quarter, including Cerebellum GP LLC, Ipswich Investment Management Co. Inc. and State of Alaska Department of Revenue. View Insider Buying and Selling for Zendesk.
How do I buy shares of Zendesk?
Shares of ZEN can be purchased through any online brokerage account. Popular online brokerages with access to the U.S. stock market include Vanguard Brokerage Services, TD Ameritrade, E*TRADE, Scottrade, Fidelity and Charles Schwab.
What is Zendesk's stock price today?
One share of ZEN stock can currently be purchased for approximately $63.98.
How big of a company is Zendesk?
Zendesk has a market capitalization of $6.74 billion and generates $430.49 million in revenue each year. The software maker earns $-110,630,000.00 in net income (profit) each year or ($1.03) on an earnings per share basis. Zendesk employs 530 workers across the globe.
What is Zendesk's official website?
How can I contact Zendesk?
Zendesk's mailing address is 1019 Market Street, San Francisco CA, 94103. The software maker can be reached via phone at 415-418-7506 or via email at [email protected]
MarketBeat Community Rating for Zendesk (NYSE ZEN)
MarketBeat's community ratings are surveys of what our community members think about Zendesk and other stocks. Vote "Outperform" if you believe ZEN will outperform the S&P 500 over the long term. Vote "Underperform" if you believe ZEN will underperform the S&P 500 over the long term. You may vote once every thirty days.
