Zendesk, Inc., a software development company, provides SaaS products for organizations. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat software to connect with customers on Websites, in applications, and on mobile devices; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that for customer self-service and support agent productivity; Zendesk Message, a customer messaging software; and Zendesk Explore that makes customer data accessible across an organization. In addition, it operates a developer platform that allows organizations to extend the functionality of its family of products, integrate into internal and third-party systems, and customize the experience for their employees and customers. It has operations in the United States, Europe, the Middle East, Africa, and internationally. Zendesk, Inc. was founded in 2007 and is headquartered in San Francisco, California.
Industry, Sector and Symbol
Industry Data processing & preparation
Sub-IndustryN/A
SectorComputer and Technology
Phone415-418-7506
Debt
Price-To-Earnings
Sales & Book Value
Annual Sales$598.75 million
Profitability
Miscellaneous
Employees530
OptionableOptionable
Zendesk (NYSE:ZEN) Frequently Asked Questions
What is Zendesk's stock symbol?
Zendesk trades on the New York Stock Exchange (NYSE) under the ticker symbol "ZEN."
How were Zendesk's earnings last quarter?
Zendesk Inc (NYSE:ZEN) announced its earnings results on Tuesday, February, 5th. The software maker reported $0.10 EPS for the quarter, beating the Thomson Reuters' consensus estimate of ($0.28) by $0.38. The software maker earned $172.25 million during the quarter, compared to the consensus estimate of $165.56 million. Zendesk had a negative net margin of 21.89% and a negative return on equity of 24.39%. The firm's revenue for the quarter was up 41.3% on a year-over-year basis. During the same quarter in the prior year, the company posted ($0.01) earnings per share. View Zendesk's Earnings History.
When is Zendesk's next earnings date?
What guidance has Zendesk issued on next quarter's earnings?
Zendesk updated its FY 2019 earnings guidance on Tuesday, February, 5th. The company provided earnings per share guidance of for the period. The company issued revenue guidance of $795-805 million, compared to the consensus revenue estimate of $779.29 million.Zendesk also updated its Q1 2019 guidance to EPS.
What price target have analysts set for ZEN?
19 brokerages have issued 1 year target prices for Zendesk's shares. Their predictions range from $56.00 to $92.00. On average, they anticipate Zendesk's share price to reach $78.0895 in the next year. This suggests that the stock has a possible downside of 0.8%. View Analyst Price Targets for Zendesk.
What is the consensus analysts' recommendation for Zendesk?
19 Wall Street analysts have issued "buy," "hold," and "sell" ratings for Zendesk in the last year. There are currently 3 hold ratings and 16 buy ratings for the stock, resulting in a consensus recommendation of "Buy." View Analyst Ratings for Zendesk.
What are Wall Street analysts saying about Zendesk stock?
Here are some recent quotes from research analysts about Zendesk stock:
- 1. KeyCorp analysts commented, "We are raising our PT to $92 from $71 based on the combination of higher estimates and a growth outlook that could justify further multiple expansion as the Company’s product portfolio and enterprise traction builds through 2019." (2/5/2019)
- 2. According to Zacks Investment Research, "Zendesk, Inc. is a software development company. It provides a software-as-a-service, or SaaS, customer service platform. The Company offers applications that allow clients to manage incoming support requests from end customers from any Internet connected computer. It provides customer service through its platform in approximately 40 languages to customers in various industries, such as business technology, telecommunications, education/non-profit, consumer technology, media/entertainment, and retail/ecommerce. Zendesk, Inc. is headquartered in San Francisco, California. " (1/6/2019)
Has Zendesk been receiving favorable news coverage?
Headlines about ZEN stock have been trending somewhat positive recently, according to InfoTrie Sentiment. The research group rates the sentiment of press coverage by analyzing more than six thousand blog and news sources. The firm ranks coverage of companies on a scale of negative five to five, with scores nearest to five being the most favorable. Zendesk earned a coverage optimism score of 1.6 on InfoTrie's scale. They also gave media headlines about the software maker a news buzz of 10.0 out of 10, meaning that recent press coverage is extremely likely to have an effect on the stock's share price in the next few days.
Who are some of Zendesk's key competitors?
Some companies that are related to Zendesk include Verisk Analytics (VRSK), DXC Technology (DXC), Autohome (ATHM), RingCentral (RNG), Proofpoint (PFPT), StoneCo (STNE), Bilibili (BILI), Pegasystems (PEGA), CarGurus (CARG), YY (YY), Zynga (ZNGA), Corelogic (CLGX), Five9 (FIVN), PagSeguro Digital (PAGS) and Globant (GLOB).
Who are Zendesk's key executives?
Zendesk's management team includes the folowing people:
- Mr. John T. Keiser, Chief Operating Officer (Age 53)
- Mr. Mikkel Asger Svane, Founder, Chairman & CEO (Age 48)
- Mr. Alexander Aghassipour, Founder & Chief Product Officer (Age 51)
- Mr. Morten Primdahl, Co-Founder (Age 45)
- Ms. Elena Gomez, Chief Financial Officer (Age 49)
Who are Zendesk's major shareholders?
Zendesk's stock is owned by many different of retail and institutional investors. Top institutional investors include BlackRock Inc. (5.28%), Whale Rock Capital Management LLC (1.99%), Westfield Capital Management Co. LP (1.40%), Polar Capital LLP (1.29%), 1832 Asset Management L.P. (1.23%) and Two Sigma Advisers LP (1.10%). Company insiders that own Zendesk stock include Adrian Mcdermott, Bryan Cox, Caryn Marooney, Elena Gomez, Elizabeth A Nelson, Hilarie A Koplow, Jeffrey J Titterton, John Geschke, John T Keiser, L Michelle Wilson, Mikkel Svane and Norman Gennaro. View Institutional Ownership Trends for Zendesk.
Which major investors are selling Zendesk stock?
ZEN stock was sold by a variety of institutional investors in the last quarter, including BlackRock Inc., Millennium Management LLC, Bank of America Corp DE, Lord Abbett & CO. LLC, Two Sigma Advisers LP, First Trust Advisors LP, Columbus Circle Investors and MUFG Securities EMEA plc. Company insiders that have sold Zendesk company stock in the last year include Adrian Mcdermott, Caryn Marooney, Elena Gomez, Elizabeth A Nelson, Hilarie A Koplow, Jeffrey J Titterton, John Geschke, John T Keiser, L Michelle Wilson, Mikkel Svane and Norman Gennaro. View Insider Buying and Selling for Zendesk.
Which major investors are buying Zendesk stock?
ZEN stock was bought by a variety of institutional investors in the last quarter, including Westfield Capital Management Co. LP, Macquarie Group Ltd., 1832 Asset Management L.P., Bank of New York Mellon Corp, Assenagon Asset Management S.A., Polar Capital LLP, Bank of Nova Scotia and Summit Partners Public Asset Management LLC. View Insider Buying and Selling for Zendesk.
How do I buy shares of Zendesk?
Shares of ZEN can be purchased through any online brokerage account. Popular online brokerages with access to the U.S. stock market include Vanguard Brokerage Services, TD Ameritrade, E*TRADE, Scottrade, Fidelity and Charles Schwab.
What is Zendesk's stock price today?
One share of ZEN stock can currently be purchased for approximately $78.73.
How big of a company is Zendesk?
Zendesk has a market capitalization of $8.43 billion and generates $598.75 million in revenue each year. The software maker earns $-131,080,000.00 in net income (profit) each year or ($0.95) on an earnings per share basis. Zendesk employs 530 workers across the globe.
What is Zendesk's official website?
How can I contact Zendesk?
Zendesk's mailing address is 1019 Market Street, San Francisco CA, 94103. The software maker can be reached via phone at 415-418-7506 or via email at [email protected]
MarketBeat Community Rating for Zendesk (NYSE ZEN)
MarketBeat's community ratings are surveys of what our community members think about Zendesk and other stocks. Vote "Outperform" if you believe ZEN will outperform the S&P 500 over the long term. Vote "Underperform" if you believe ZEN will underperform the S&P 500 over the long term. You may vote once every thirty days.
