Zendesk, Inc., a software development company, provides SaaS products for organizations. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat software to connect with customers on Websites, applications, and mobile devices; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Sell, a sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams; Zendesk Connect that manages customer communication across channels; and Zendesk Explore, which provides analytics for businesses to measure and enhance the customer experience. In addition, it provides Zendesk Sunshine, a customer relationship management platform; Zendesk Embeddables, which allow developers to embed support, chat, and guide experiences on the Web and within mobile applications; and Zendesk application platform interfaces and Apps. The company has operations in North America, Latin America, Europe, the Middle East, Africa, Australia, Asia, and South America. Zendesk, Inc. was founded in 2007 and is headquartered in San Francisco, California.
Industry, Sector and Symbol
Industry Data processing & preparation
Sub-IndustryN/A
SectorComputer and Technology
Phone415-418-7506
Debt
Price-To-Earnings
Sales & Book Value
Annual Sales$598.75 million
Profitability
Miscellaneous
Employees2,740
Next Earnings Date7/30/2019 (Estimated)
OptionableOptionable
Zendesk (NYSE:ZEN) Frequently Asked Questions
What is Zendesk's stock symbol?
Zendesk trades on the New York Stock Exchange (NYSE) under the ticker symbol "ZEN."
How were Zendesk's earnings last quarter?
Zendesk Inc (NYSE:ZEN) posted its earnings results on Tuesday, April, 30th. The software maker reported ($0.28) EPS for the quarter, hitting the Thomson Reuters' consensus estimate of ($0.28). The software maker earned $181.48 million during the quarter, compared to the consensus estimate of $179.53 million. Zendesk had a negative net margin of 22.52% and a negative return on equity of 25.37%. The company's revenue for the quarter was up 39.8% compared to the same quarter last year. During the same period in the previous year, the firm posted $0.02 earnings per share. View Zendesk's Earnings History.
When is Zendesk's next earnings date?
What guidance has Zendesk issued on next quarter's earnings?
Zendesk updated its second quarter 2019 earnings guidance on Tuesday, April, 30th. The company provided earnings per share (EPS) guidance of for the period. The company issued revenue guidance of $191-193 million, compared to the consensus revenue estimate of $191.32 million.Zendesk also updated its FY 2019 guidance to EPS.
What price target have analysts set for ZEN?
18 Wall Street analysts have issued 12-month price targets for Zendesk's stock. Their forecasts range from $56.00 to $115.00. On average, they anticipate Zendesk's stock price to reach $91.0944 in the next twelve months. This suggests a possible upside of 3.5% from the stock's current price. View Analyst Price Targets for Zendesk.
What is the consensus analysts' recommendation for Zendesk?
18 Wall Street analysts have issued "buy," "hold," and "sell" ratings for Zendesk in the last year. There are currently 4 hold ratings and 14 buy ratings for the stock, resulting in a consensus recommendation of "Buy." View Analyst Ratings for Zendesk.
What are Wall Street analysts saying about Zendesk stock?
Here are some recent quotes from research analysts about Zendesk stock:
- 1. According to Zacks Investment Research, "Zendesk, Inc. is a software development company. It provides a software-as-a-service, or SaaS, customer service platform. The Company offers applications that allow clients to manage incoming support requests from end customers from any Internet connected computer. It provides customer service through its platform in approximately 40 languages to customers in various industries, such as business technology, telecommunications, education/non-profit, consumer technology, media/entertainment, and retail/ecommerce. Zendesk, Inc. is headquartered in San Francisco, California. " (5/3/2019)
- 2. KeyCorp analysts commented, "We are raising our PT to $92 from $71 based on the combination of higher estimates and a growth outlook that could justify further multiple expansion as the Company’s product portfolio and enterprise traction builds through 2019." (2/5/2019)
Has Zendesk been receiving favorable news coverage?
Headlines about ZEN stock have been trending somewhat negative on Sunday, InfoTrie Sentiment Analysis reports. The research firm identifies negative and positive press coverage by monitoring more than six thousand blog and news sources in real-time. The firm ranks coverage of public companies on a scale of negative five to positive five, with scores closest to five being the most favorable. Zendesk earned a daily sentiment score of -1.8 on InfoTrie's scale. They also assigned news stories about the software maker a news buzz of 9.0 out of 10, indicating that recent press coverage is extremely likely to have an impact on the company's share price in the next few days.
Who are some of Zendesk's key competitors?
Some companies that are related to Zendesk include Fiserv (FISV), Verisk Analytics (VRSK), DXC Technology (DXC), Autohome (ATHM), PagSeguro Digital (PAGS), RingCentral (RNG), StoneCo (STNE), Proofpoint (PFPT), Pegasystems (PEGA), Zynga (ZNGA), YY (YY), Bilibili (BILI), CarGurus (CARG), Corelogic (CLGX) and Globant (GLOB).
What other stocks do shareholders of Zendesk own?
Who are Zendesk's key executives?
Zendesk's management team includes the folowing people:
- Mr. Mikkel Asger Svane, Founder, Chairman & CEO (Age 48)
- Ms. Elena Gomez, Chief Financial Officer (Age 49)
- Mr. John T. Keiser, Chief Operating Officer (Age 53)
- Mr. Norman Gennaro, Sr. VP of Worldwide Sales
- Ms. InaMarie F. Johnson, Chief People Officer (Age 54)
Who are Zendesk's major shareholders?
Zendesk's stock is owned by a variety of of institutional and retail investors. Top institutional shareholders include Wellington Management Group LLP (2.78%), Janus Henderson Group PLC (2.64%), Whale Rock Capital Management LLC (2.14%), EMS Capital LP (1.28%), Wasatch Advisors Inc. (1.20%) and Westfield Capital Management Co. LP (1.05%). Company insiders that own Zendesk stock include Adrian Mcdermott, Bryan Cox, Caryn Marooney, Elena Gomez, Elizabeth A Nelson, Hilarie A Koplow, Jeffrey J Titterton, John Geschke, John T Keiser, L Michelle Wilson, Mikkel Svane and Norman Gennaro. View Institutional Ownership Trends for Zendesk.
Which institutional investors are selling Zendesk stock?
ZEN stock was sold by a variety of institutional investors in the last quarter, including Corvex Management LP, Viking Global Investors LP, Assenagon Asset Management S.A., Westfield Capital Management Co. LP, ArrowMark Colorado Holdings LLC, Columbus Circle Investors, TimesSquare Capital Management LLC and AQR Capital Management LLC. Company insiders that have sold Zendesk company stock in the last year include Adrian Mcdermott, Caryn Marooney, Elena Gomez, Elizabeth A Nelson, Hilarie A Koplow, Jeffrey J Titterton, John Geschke, John T Keiser, L Michelle Wilson, Mikkel Svane and Norman Gennaro. View Insider Buying and Selling for Zendesk.
Which institutional investors are buying Zendesk stock?
ZEN stock was acquired by a variety of institutional investors in the last quarter, including Wellington Management Group LLP, Voya Investment Management LLC, CIBC Private Wealth Group LLC, Neuberger Berman Group LLC, AO Asset Management LP, Half Sky Capital UK Ltd, Natixis and Marshall Wace North America L.P.. View Insider Buying and Selling for Zendesk.
How do I buy shares of Zendesk?
Shares of ZEN can be purchased through any online brokerage account. Popular online brokerages with access to the U.S. stock market include Vanguard Brokerage Services, TD Ameritrade, E*TRADE, Scottrade, Fidelity and Charles Schwab.
What is Zendesk's stock price today?
One share of ZEN stock can currently be purchased for approximately $88.02.
How big of a company is Zendesk?
Zendesk has a market capitalization of $9.64 billion and generates $598.75 million in revenue each year. The software maker earns $-131,080,000.00 in net income (profit) each year or ($0.95) on an earnings per share basis. Zendesk employs 2,740 workers across the globe.
What is Zendesk's official website?
How can I contact Zendesk?
Zendesk's mailing address is 1019 Market Street, San Francisco CA, 94103. The software maker can be reached via phone at 415-418-7506 or via email at [email protected]
MarketBeat Community Rating for Zendesk (NYSE ZEN)
MarketBeat's community ratings are surveys of what our community members think about Zendesk and other stocks. Vote "Outperform" if you believe ZEN will outperform the S&P 500 over the long term. Vote "Underperform" if you believe ZEN will underperform the S&P 500 over the long term. You may vote once every thirty days.
