Zendesk, Inc, a software development company, provides SaaS products for organizations. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat software to connect with customers on Websites, applications, and mobile devices; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Sell, a sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams; Zendesk Connect that manages customer communication across channels; and Zendesk Explore, which provides analytics for businesses to measure and enhance the customer experience.
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Industry, Sector and Symbol
Industry Data processing & preparation
Sub-IndustryN/A
SectorComputer and Technology
Phone415-418-7506
Debt
Price-To-Earnings
Sales & Book Value
Annual Sales$598.75 million
Profitability
Miscellaneous
Employees2,740
Next Earnings Date7/30/2019 (Estimated)
OptionableOptionable
Zendesk (NYSE:ZEN) Frequently Asked Questions
What is Zendesk's stock symbol?
Zendesk trades on the New York Stock Exchange (NYSE) under the ticker symbol "ZEN."
How were Zendesk's earnings last quarter?
Zendesk Inc (NYSE:ZEN) released its quarterly earnings results on Tuesday, April, 30th. The software maker reported ($0.28) earnings per share for the quarter, hitting analysts' consensus estimates of ($0.28). The software maker earned $181.48 million during the quarter, compared to analysts' expectations of $179.53 million. Zendesk had a negative return on equity of 25.37% and a negative net margin of 22.52%. The company's revenue was up 39.8% compared to the same quarter last year. During the same period in the prior year, the business posted $0.02 EPS. View Zendesk's Earnings History.
When is Zendesk's next earnings date?
What guidance has Zendesk issued on next quarter's earnings?
Zendesk issued an update on its second quarter 2019 earnings guidance on Tuesday, April, 30th. The company provided earnings per share guidance of for the period. The company issued revenue guidance of $191-193 million, compared to the consensus revenue estimate of $191.32 million.Zendesk also updated its FY 2019 guidance to EPS.
What price target have analysts set for ZEN?
19 Wall Street analysts have issued 12-month price targets for Zendesk's shares. Their forecasts range from $56.00 to $115.00. On average, they expect Zendesk's share price to reach $91.8263 in the next year. This suggests that the stock has a possible downside of 0.8%. View Analyst Price Targets for Zendesk.
What is the consensus analysts' recommendation for Zendesk?
19 Wall Street analysts have issued "buy," "hold," and "sell" ratings for Zendesk in the last year. There are currently 4 hold ratings and 15 buy ratings for the stock, resulting in a consensus recommendation of "Buy." View Analyst Ratings for Zendesk.
What are Wall Street analysts saying about Zendesk stock?
Here are some recent quotes from research analysts about Zendesk stock:
- 1. According to Zacks Investment Research, "Zendesk, Inc. is a software development company. It provides a software-as-a-service, or SaaS, customer service platform. The Company offers applications that allow clients to manage incoming support requests from end customers from any Internet connected computer. It provides customer service through its platform in approximately 40 languages to customers in various industries, such as business technology, telecommunications, education/non-profit, consumer technology, media/entertainment, and retail/ecommerce. Zendesk, Inc. is headquartered in San Francisco, California. " (5/3/2019)
- 2. KeyCorp analysts commented, "We are raising our PT to $92 from $71 based on the combination of higher estimates and a growth outlook that could justify further multiple expansion as the Company’s product portfolio and enterprise traction builds through 2019." (2/5/2019)
Has Zendesk been receiving favorable news coverage?
Press coverage about ZEN stock has trended somewhat positive on Monday, InfoTrie Sentiment Analysis reports. The research firm ranks the sentiment of media coverage by monitoring more than six thousand news and blog sources. The firm ranks coverage of companies on a scale of -5 to 5, with scores closest to five being the most favorable. Zendesk earned a daily sentiment score of 1.6 on InfoTrie's scale. They also gave media headlines about the software maker a news buzz of 10.0 out of 10, meaning that recent media coverage is extremely likely to have an impact on the stock's share price in the immediate future. View News Stories for Zendesk.
Who are some of Zendesk's key competitors?
Some companies that are related to Zendesk include Fiserv (FISV), Verisk Analytics (VRSK), DXC Technology (DXC), PagSeguro Digital (PAGS), Autohome (ATHM), RingCentral (RNG), StoneCo (STNE), Proofpoint (PFPT), Pegasystems (PEGA), Zynga (ZNGA), YY (YY), CarGurus (CARG), Bilibili (BILI), Globant (GLOB) and Corelogic (CLGX).
What other stocks do shareholders of Zendesk own?
Who are Zendesk's key executives?
Zendesk's management team includes the folowing people:
- Mr. Mikkel Asger Svane, Founder, Chairman & CEO (Age 48)
- Ms. Elena Gomez, Chief Financial Officer (Age 49)
- Mr. John T. Keiser, Chief Operating Officer (Age 53)
- Mr. Norman Gennaro, Sr. VP of Worldwide Sales
- Ms. InaMarie F. Johnson, Chief People Officer (Age 54)
Who are Zendesk's major shareholders?
Zendesk's stock is owned by a variety of of retail and institutional investors. Top institutional investors include Janus Henderson Group PLC (2.64%), Wasatch Advisors Inc. (1.20%), Westfield Capital Management Co. LP (1.05%), TimesSquare Capital Management LLC (1.03%), OppenheimerFunds Inc. (0.91%) and Columbus Circle Investors (0.85%). Company insiders that own Zendesk stock include Adrian Mcdermott, Bryan Cox, Caryn Marooney, Elena Gomez, Elizabeth A Nelson, Hilarie A Koplow, Jeffrey J Titterton, John Geschke, John T Keiser, L Michelle Wilson, Mikkel Svane and Norman Gennaro. View Institutional Ownership Trends for Zendesk.
Which institutional investors are selling Zendesk stock?
ZEN stock was sold by a variety of institutional investors in the last quarter, including Assenagon Asset Management S.A., Westfield Capital Management Co. LP, Columbus Circle Investors, TimesSquare Capital Management LLC, First Trust Advisors LP, Pier Capital LLC, Peregrine Capital Management LLC and Jennison Associates LLC. Company insiders that have sold Zendesk company stock in the last year include Adrian Mcdermott, Caryn Marooney, Elena Gomez, Elizabeth A Nelson, Hilarie A Koplow, Jeffrey J Titterton, John Geschke, John T Keiser, L Michelle Wilson, Mikkel Svane and Norman Gennaro. View Insider Buying and Selling for Zendesk.
Which institutional investors are buying Zendesk stock?
ZEN stock was purchased by a variety of institutional investors in the last quarter, including CIBC Private Wealth Group LLC, Neuberger Berman Group LLC, AO Asset Management LP, Half Sky Capital UK Ltd, Marshall Wace North America L.P., FIL Ltd, Berkshire Capital Holdings Inc. and BNP Paribas Arbitrage SA. View Insider Buying and Selling for Zendesk.
How do I buy shares of Zendesk?
Shares of ZEN can be purchased through any online brokerage account. Popular online brokerages with access to the U.S. stock market include Vanguard Brokerage Services, TD Ameritrade, E*TRADE, Scottrade, Fidelity and Charles Schwab.
What is Zendesk's stock price today?
One share of ZEN stock can currently be purchased for approximately $92.55.
How big of a company is Zendesk?
Zendesk has a market capitalization of $10.14 billion and generates $598.75 million in revenue each year. The software maker earns $-131,080,000.00 in net income (profit) each year or ($0.95) on an earnings per share basis. Zendesk employs 2,740 workers across the globe.View Additional Information About Zendesk.
What is Zendesk's official website?
How can I contact Zendesk?
Zendesk's mailing address is 1019 Market Street, San Francisco CA, 94103. The software maker can be reached via phone at 415-418-7506 or via email at [email protected]
MarketBeat Community Rating for Zendesk (NYSE ZEN)
MarketBeat's community ratings are surveys of what our community members think about Zendesk and other stocks. Vote "Outperform" if you believe ZEN will outperform the S&P 500 over the long term. Vote "Underperform" if you believe ZEN will underperform the S&P 500 over the long term. You may vote once every thirty days.
