Zendesk, Inc, a software development company, provides SaaS products for organizations. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat software to connect with customers on Websites, applications, and mobile devices; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Sell, a sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams; Zendesk Connect that manages customer communication across channels; and Zendesk Explore, which provides analytics for businesses to measure and enhance the customer experience.
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Industry, Sector and Symbol
Industry Data processing & preparation
Sub-IndustryN/A
SectorComputer and Technology
Phone415-418-7506
Debt
Price-To-Earnings
Sales & Book Value
Annual Sales$598.75 million
Profitability
Miscellaneous
Employees2,740
Next Earnings Date10/29/2019 (Estimated)
OptionableOptionable
Zendesk (NYSE:ZEN) Frequently Asked Questions
What is Zendesk's stock symbol?
Zendesk trades on the New York Stock Exchange (NYSE) under the ticker symbol "ZEN."
How were Zendesk's earnings last quarter?
Zendesk Inc (NYSE:ZEN) released its quarterly earnings results on Tuesday, July, 30th. The software maker reported $0.05 earnings per share for the quarter, beating the Zacks' consensus estimate of ($0.28) by $0.33. The software maker earned $194.58 million during the quarter, compared to analyst estimates of $192.47 million. Zendesk had a negative return on equity of 27.44% and a negative net margin of 23.70%. Zendesk's revenue for the quarter was up 37.1% on a year-over-year basis. During the same quarter last year, the company posted $0.03 EPS. View Zendesk's Earnings History.
When is Zendesk's next earnings date?
What guidance has Zendesk issued on next quarter's earnings?
Zendesk issued an update on its FY 2019 earnings guidance on Tuesday, July, 30th. The company provided earnings per share (EPS) guidance of for the period. The company issued revenue guidance of $807-811 million, compared to the consensus revenue estimate of $808.47 million.
What price target have analysts set for ZEN?
19 equities research analysts have issued 12-month price objectives for Zendesk's shares. Their forecasts range from $70.00 to $115.00. On average, they anticipate Zendesk's stock price to reach $97.8263 in the next year. This suggests a possible upside of 26.2% from the stock's current price. View Analyst Price Targets for Zendesk.
What is the consensus analysts' recommendation for Zendesk?
19 Wall Street analysts have issued "buy," "hold," and "sell" ratings for Zendesk in the last year. There are currently 3 hold ratings and 16 buy ratings for the stock, resulting in a consensus recommendation of "Buy." View Analyst Ratings for Zendesk.
What are Wall Street analysts saying about Zendesk stock?
Here are some recent quotes from research analysts about Zendesk stock:
- 1. According to Zacks Investment Research, "Zendesk, Inc. is a software development company. It provides a software-as-a-service, or SaaS, customer service platform. The Company offers applications that allow clients to manage incoming support requests from end customers from any Internet connected computer. It provides customer service through its platform in approximately 40 languages to customers in various industries, such as business technology, telecommunications, education/non-profit, consumer technology, media/entertainment, and retail/ecommerce. Zendesk, Inc. is headquartered in San Francisco, California. " (9/8/2019)
- 2. KeyCorp analysts commented, "We are raising our price target to $108 from $102 on slightly higher estimates." (7/30/2019)
Has Zendesk been receiving favorable news coverage?
News stories about ZEN stock have been trending negative recently, according to InfoTrie Sentiment. The research firm scores the sentiment of news coverage by analyzing more than six thousand blog and news sources in real time. The firm ranks coverage of companies on a scale of negative five to five, with scores closest to five being the most favorable. Zendesk earned a daily sentiment score of -2.9 on InfoTrie's scale. They also assigned news coverage about the software maker a news buzz of 10.0 out of 10, indicating that recent news coverage is extremely likely to have an impact on the company's share price in the next several days. View News Stories for Zendesk.
Who are some of Zendesk's key competitors?
Some companies that are related to Zendesk include Verisk Analytics (VRSK), PagSeguro Digital (PAGS), Autohome (ATHM), RingCentral (RNG), StoneCo (STNE), DXC Technology (DXC), Proofpoint (PFPT), Pegasystems (PEGA), Zynga (ZNGA), CHURCHILL CAP C/SH (CCC), CarGurus (CARG), Bilibili (BILI), YY (YY), Corelogic (CLGX) and Five9 (FIVN).
What other stocks do shareholders of Zendesk own?
Who are Zendesk's key executives?
Zendesk's management team includes the folowing people:
- Mr. Mikkel Asger Svane, Founder, Chairman & CEO (Age 48)
- Ms. Elena Gomez, Chief Financial Officer (Age 49)
- Mr. John T. Keiser, Chief Operating Officer (Age 53)
- Mr. Norman Gennaro, Sr. VP of Worldwide Sales
- Ms. InaMarie F. Johnson, Chief People Officer (Age 54)
Who are Zendesk's major shareholders?
Zendesk's stock is owned by a variety of of retail and institutional investors. Top institutional investors include Vanguard Group Inc. (8.88%), Price T Rowe Associates Inc. MD (8.23%), Janus Henderson Group PLC (2.90%), Janus Henderson Group PLC (2.87%), Whale Rock Capital Management LLC (2.11%) and Wells Fargo & Company MN (1.33%). Company insiders that own Zendesk stock include Adrian Mcdermott, Caryn Marooney, Elena Gomez, Elizabeth A Nelson, Hilarie A Koplow, Jeffrey J Titterton, John Geschke, John T Keiser, L Michelle Wilson, Mikkel Svane and Norman Gennaro. View Institutional Ownership Trends for Zendesk.
Which major investors are selling Zendesk stock?
ZEN stock was sold by a variety of institutional investors in the last quarter, including Man Group plc, Morgan Stanley, Russell Investments Group Ltd., Wasatch Advisors Inc., TimesSquare Capital Management LLC, Jennison Associates LLC, Jennison Associates LLC and Westfield Capital Management Co. LP. Company insiders that have sold Zendesk company stock in the last year include Adrian Mcdermott, Caryn Marooney, Elena Gomez, Elizabeth A Nelson, Jeffrey J Titterton, John Geschke, John T Keiser, L Michelle Wilson, Mikkel Svane and Norman Gennaro. View Insider Buying and Selling for Zendesk.
Which major investors are buying Zendesk stock?
ZEN stock was bought by a variety of institutional investors in the last quarter, including Price T Rowe Associates Inc. MD, Nuveen Asset Management LLC, Holocene Advisors LP, Janus Henderson Group PLC, Janus Henderson Group PLC, First Trust Advisors LP, Wells Fargo & Company MN and Vista Equity Partners Management LLC. View Insider Buying and Selling for Zendesk.
How do I buy shares of Zendesk?
Shares of ZEN can be purchased through any online brokerage account. Popular online brokerages with access to the U.S. stock market include Vanguard Brokerage Services, TD Ameritrade, E*TRADE, Robinhood, Fidelity and Charles Schwab.
What is Zendesk's stock price today?
One share of ZEN stock can currently be purchased for approximately $77.50.
How big of a company is Zendesk?
Zendesk has a market capitalization of $8.60 billion and generates $598.75 million in revenue each year. The software maker earns $-131,080,000.00 in net income (profit) each year or ($0.95) on an earnings per share basis. Zendesk employs 2,740 workers across the globe.View Additional Information About Zendesk.
What is Zendesk's official website?
How can I contact Zendesk?
Zendesk's mailing address is 1019 Market Street, San Francisco CA, 94103. The software maker can be reached via phone at 415-418-7506 or via email at [email protected]
MarketBeat Community Rating for Zendesk (NYSE ZEN)
MarketBeat's community ratings are surveys of what our community members think about Zendesk and other stocks. Vote "Outperform" if you believe ZEN will outperform the S&P 500 over the long term. Vote "Underperform" if you believe ZEN will underperform the S&P 500 over the long term. You may vote once every thirty days.
