Zendesk, Inc, a software development company, provides SaaS products for organizations. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat software to connect with customers on Websites, applications, and mobile devices; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Sell, a sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams; Zendesk Connect that manages customer communication across channels; and Zendesk Explore, which provides analytics for businesses to measure and enhance the customer experience.
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Industry, Sector and Symbol
Industry Data processing & preparation
Sub-IndustryN/A
SectorComputer and Technology
Phone415-418-7506
Debt
Price-To-Earnings
Sales & Book Value
Annual Sales$816.42 million
Profitability
Miscellaneous
Employees2,740
Next Earnings Date5/5/2020 (Estimated)
OptionableOptionable
Zendesk (NYSE:ZEN) Frequently Asked Questions
What is Zendesk's stock symbol?
Zendesk trades on the New York Stock Exchange (NYSE) under the ticker symbol "ZEN."
How were Zendesk's earnings last quarter?
Zendesk Inc (NYSE:ZEN) released its earnings results on Thursday, February, 6th. The software maker reported $0.10 earnings per share for the quarter, meeting the consensus estimate of $0.10. The software maker had revenue of $229.87 million for the quarter, compared to the consensus estimate of $227.61 million. Zendesk had a negative return on equity of 26.87% and a negative net margin of 20.78%. The business's quarterly revenue was up 33.5% compared to the same quarter last year. During the same quarter last year, the business posted $0.11 earnings per share. View Zendesk's Earnings History.
When is Zendesk's next earnings date?
What guidance has Zendesk issued on next quarter's earnings?
Zendesk updated its FY 2020
After-Hours earnings guidance on Thursday, February, 6th. The company provided earnings per share guidance of for the period. The company issued revenue guidance of $1.05-1.07 billion, compared to the consensus revenue estimate of $1.06 billion.
What price target have analysts set for ZEN?
21 analysts have issued 12 month price objectives for Zendesk's shares. Their forecasts range from $90.00 to $115.00. On average, they anticipate Zendesk's share price to reach $100.95 in the next year. This suggests a possible upside of 17.0% from the stock's current price. View Analyst Price Targets for Zendesk.
What is the consensus analysts' recommendation for Zendesk?
21 Wall Street analysts have issued "buy," "hold," and "sell" ratings for Zendesk in the last year. There are currently 2 hold ratings and 19 buy ratings for the stock, resulting in a consensus recommendation of "Buy." View Analyst Ratings for Zendesk.
What are Wall Street analysts saying about Zendesk stock?
Here are some recent quotes from research analysts about Zendesk stock:
- 1. According to Zacks Investment Research, "Zendesk, Inc. is a software development company. It provides a software-as-a-service, or SaaS, customer service platform. The Company offers applications that allow clients to manage incoming support requests from end customers from any Internet connected computer. It provides customer service through its platform in approximately 40 languages to customers in various industries, such as business technology, telecommunications, education/non-profit, consumer technology, media/entertainment, and retail/ecommerce. Zendesk, Inc. is headquartered in San Francisco, California. " (2/8/2020)
- 2. KeyCorp analysts commented, "We are raising our price target to $108 from $102 on slightly higher estimates." (7/30/2019)
Has Zendesk been receiving favorable news coverage?
Media coverage about ZEN stock has been trending very positive recently, according to InfoTrie Sentiment Analysis. The research firm ranks the sentiment of news coverage by analyzing more than six thousand news and blog sources. The firm ranks coverage of companies on a scale of negative five to five, with scores nearest to five being the most favorable. Zendesk earned a media sentiment score of 3.1 on InfoTrie's scale. They also gave media coverage about the software maker a news buzz of 0.0 out of 10, meaning that recent news coverage is extremely unlikely to have an effect on the company's share price in the immediate future. View News Stories for Zendesk.
Who are some of Zendesk's key competitors?
Some companies that are related to Zendesk include Verisk Analytics (VRSK), RingCentral (RNG), PagSeguro Digital (PAGS), StoneCo (STNE), Autohome (ATHM), Pegasystems (PEGA), Bilibili (BILI), DXC Technology (DXC), Clarivate Analytics (CCC), Proofpoint (PFPT), Zynga (ZNGA), YY (YY), Five9 (FIVN), Globant (GLOB) and Corelogic (CLGX).
What other stocks do shareholders of Zendesk own?
Who are Zendesk's key executives?
Zendesk's management team includes the folowing people:
- Mr. Mikkel Asger Svane, Founder, Chairman & CEO (Age 48)
- Ms. Elena Gomez, Chief Financial Officer (Age 49)
- Mr. John T. Keiser, Chief Operating Officer (Age 53)
- Mr. Norman Gennaro, Sr. VP of Worldwide Sales
- Ms. InaMarie F. Johnson, Chief People Officer (Age 54)
Who are Zendesk's major shareholders?
Zendesk's stock is owned by a number of of institutional and retail investors. Top institutional investors include Janus Henderson Group PLC (4.65%), Echo Street Capital Management LLC (1.27%), Cadian Capital Management LP (1.07%), Geode Capital Management LLC (1.03%), Westfield Capital Management Co. LP (1.00%) and Eagle Asset Management Inc. (0.98%). Company insiders that own Zendesk stock include Adrian Mcdermott, Caryn Marooney, Elena Gomez, Elizabeth A Nelson, Hilarie A Koplow, Jeffrey J Titterton, John Geschke, John T Keiser, L Michelle Wilson, Mikkel Svane, Norman Gennaro and Ying Christina Liu. View Institutional Ownership Trends for Zendesk.
Which major investors are selling Zendesk stock?
ZEN stock was sold by a variety of institutional investors in the last quarter, including Capital Research Global Investors, Alliancebernstein L.P., CIBC Private Wealth Group LLC, First Trust Advisors LP, Victory Capital Management Inc., Asset Management One Co. Ltd., Half Sky Capital UK Ltd and Cubist Systematic Strategies LLC. Company insiders that have sold Zendesk company stock in the last year include Adrian Mcdermott, Caryn Marooney, Elena Gomez, Elizabeth A Nelson, Jeffrey J Titterton, John Geschke, John T Keiser, L Michelle Wilson, Mikkel Svane, Norman Gennaro and Ying Christina Liu. View Insider Buying and Selling for Zendesk.
Which major investors are buying Zendesk stock?
ZEN stock was purchased by a variety of institutional investors in the last quarter, including Janus Henderson Group PLC, Assenagon Asset Management S.A., Renaissance Technologies LLC, Echo Street Capital Management LLC, Pictet Asset Management Ltd., Eagle Asset Management Inc., Castle Hook Partners LP and Westfield Capital Management Co. LP. View Insider Buying and Selling for Zendesk.
How do I buy shares of Zendesk?
Shares of ZEN can be purchased through any online brokerage account. Popular online brokerages with access to the U.S. stock market include Vanguard Brokerage Services, TD Ameritrade, E*TRADE, Robinhood, Fidelity and Charles Schwab.
What is Zendesk's stock price today?
One share of ZEN stock can currently be purchased for approximately $86.25.
How big of a company is Zendesk?
Zendesk has a market capitalization of $9.78 billion and generates $816.42 million in revenue each year. The software maker earns $-169,650,000.00 in net income (profit) each year or ($1.19) on an earnings per share basis. Zendesk employs 2,740 workers across the globe.View Additional Information About Zendesk.
What is Zendesk's official website?
How can I contact Zendesk?
Zendesk's mailing address is 1019 Market Street, San Francisco CA, 94103. The software maker can be reached via phone at 415-418-7506 or via email at [email protected]
MarketBeat Community Rating for Zendesk (NYSE ZEN)
MarketBeat's community ratings are surveys of what our community members think about Zendesk and other stocks. Vote "Outperform" if you believe ZEN will outperform the S&P 500 over the long term. Vote "Underperform" if you believe ZEN will underperform the S&P 500 over the long term. You may vote once every thirty days.
