Oportun Financial Q2 2024 Earnings Report

Oportun Financial EPS Results

• Actual EPS: $0.03
• Consensus EPS: -$0.25
• Beat/Miss: Beat by +$0.28
• One Year Ago EPS: N/A

Oportun Financial Revenue Results

• Actual Revenue: $250.40 million
• Expected Revenue: $246.12 million
• Beat/Miss: Beat by +$4.28 million
• YoY Revenue Growth: N/A

Oportun Financial Announcement Details

• Quarter: Q2 2024
• Date: 8/8/2024
• Time: N/A
• Conference Call Date: Thursday, August 8, 2024
• Conference Call Time: 5:00PM ET

Oportun Financial (NASDAQ:OPRT) (NASDAQ: OPRT) is a financial technology company that provides consumer lending products aimed at serving the underbanked and credit-invisible population in the United States. Headquartered in Redwood City, California, Oportun operates a digital platform that enables borrowers to access credit through unsecured personal installment loans, secured credit-builder loans and a proprietary mobile wallet. The company leverages machine learning and alternative data sources to assess creditworthiness, extending financial services to customers with limited or no traditional credit history.

The company’s core offerings include fixed-term installment loans designed to help individuals cover unexpected expenses, consolidate debt or build credit. In addition to its flagship personal loan product, Oportun issues secured credit cards and credit-builder loans that allow customers to establish or improve their credit profile through on-time repayments. Oportun’s digital application process and automated underwriting engine support rapid decisioning, while its nationwide network of customer service centers provides bilingual support for English and Spanish speakers.

Founded in 2005 by entrepreneur Raul Vazquez, who serves as chairman and chief executive officer, Oportun has focused on financial inclusion from its inception. The company launched the Oportun Community Foundation to promote financial education and literacy programs in underserved communities. Over time, Oportun expanded its footprint and now serves customers in more than two dozen states across the U.S., with a particular emphasis on regions with high concentrations of Hispanic and immigrant populations.

As a publicly traded company, Oportun continues to invest in technology enhancements, risk-management capabilities and community partnerships. Its mission-driven approach emphasizes responsible lending practices, transparency in fees and commitment to helping customers build long-term financial health. By combining data-driven underwriting with a focus on customer support, Oportun aims to bridge gaps in the financial services market and offer access to credit for those often overlooked by traditional brick-and-mortar banks.

Oportun Financial Q2 2024 Earnings Call Transcript

Key Takeaways

• Credit performance: Q2 annualized net charge-off rate improved to 12.3%, with dollar net charge-offs down 10% year-over-year and 30-day delinquencies falling to 4.96%, reflecting tighter underwriting and smaller average loan sizes.
• Origination growth: After several quarters of intentional portfolio contraction to improve asset quality, Q2 originations were down 10% year-over-year but are expected to be roughly flat in Q3, signaling a return to normal seasonal growth.
• Cost discipline: GAAP operating expenses declined 20% year-over-year to $109 million and adjusted operating expenses reached a three-year low of $94 million, driving the adjusted OpEx ratio to an all-time low of 13.8% and reaffirming a Q4 target of ≤ $97.5 million.
• Profitability rebound: Oportun delivered adjusted net income of $3.2 million for the second consecutive profitable quarter and generated $30 million of adjusted EBITDA, up 109% year-over-year.
• Strategic focus: The company signed an LOI to sell its credit card portfolio by Q3, expected to be accretive to adjusted EBITDA by $4 million in 2024 and $11 million in 2025, and launched a new low-cost lending collaboration with Western Union to access millions of new customers.

Presentation

[Operator]

Greetings. Welcome to Oportun Financial's Second Quarter of 2024 Results. At this time, all participants are in listen-only mode. A question and answer session will follow the formal presentation. If anyone today should require operator assistance during the conference, please press star zero from your telephone keypad. Please note, this conference is being recorded. At this time, I'll now turn the conference over to Dorian Hare with Investor Relations. Dorian, you may now begin.

[Dorian Hare, Head of Investor Relations at Oportun Financial]

Thanks, and hello, everyone. With me to discuss Oportun's second quarter 2024 results are Raul Vazquez, Chief Executive Officer, and Jonathan Coblentz, Chief Financial Officer and Chief Administrative Officer. I'll remind everyone on the call or webcast that some of the remarks made today will include forward-looking statements relative to our business, future results of operations and financial position, planned products and services, business strategy, expense savings measures, statements regarding our senior secured term loan and plans and objectives of the management for our future operations. Actual results may differ materially from those contemplated or implied by these forward-looking statements, and we caution you not to place undue reliance on these forward-looking statements.

[Dorian Hare, Head of Investor Relations at Oportun Financial]

A more detailed discussion of the risk factors that could cause these results to differ materially are set forth in our earnings press release and in our filings with the Securities and Exchange Commission under the caption Risk Factors, including in our upcoming Form 10-Q filing for the quarter ended June 30, 2024. Any forward-looking statements that we make on this call are based on assumptions as of today, and we undertake no obligation to update these statements as a result of new information or future events other than as required by law. Also, on today's call, we will present both GAAP and non-GAAP financial measures, which we believe can be useful measures for the period-to-period comparisons of our core business, and which will provide useful information to investors regarding our financial condition and results of operations.

[Dorian Hare, Head of Investor Relations at Oportun Financial]

A full list of definitions can be found in our earnings materials, available at the investor relations section on our website. Non-GAAP financial measures are presented in addition to, and not as a substitute for, financial measures calculated in accordance with GAAP. A reconciliation of non-GAAP to GAAP financial measures is included in our earnings press release, our second quarter 2024 financial supplement, and the appendix section of the second quarter 2024 earnings presentation, all of which are available at the investor relations section of our website at investor.oportun.com. In addition, this call is being webcast, and an archived version will be available after the call, along with a copy of our prepared remarks. With that, I will now turn the call over to Raul.

[Raul Vazquez, CEO at Oportun Financial]

Thanks, Dorian, and good afternoon, everyone. Thank you for joining us. Overall, I'm pleased with our second quarter results and the progress we are making towards our long-term profitability targets. In addition, we further focused our business on our core competencies by signing an LOI to sell our credit card business and entering into a new collaboration with Western Union that provides access to millions of new potential customers at a lower acquisition cost. Let me start by talking about our strong Q2 credit performance with a focus on 5 key points that reflect the fine-tuning of our credit box. First, our annualized net charge-off rate was 12.3%, which was 23 basis points better than last year's level. Second, when measured in dollars, our quarterly net charge-offs declined year-over-year for the third consecutive quarter, in this instance by 10%.

[Raul Vazquez, CEO at Oportun Financial]

Third, a key component of how we've been able to improve credit performance has been to decrease average loan sizes, which declined 21% year-over-year in Q2, or by $852 per loan. Fourth, the actions we've taken to improve credit are clearly paying off. As you can see on slide 8 of our earnings presentation, the losses on our front book are approximately 400 basis points lower, 12+ months after disbursement than losses on our back book. More importantly, as you can see on slide 9, we've added a breakout of our annualized net charge-off rate for the quarter by front book versus back book.

[Raul Vazquez, CEO at Oportun Financial]

In Q2, the back book had an annualized net charge-off rate of 21.2%, while the front book was at 10.6%, which is within the 9%-11% net charge-off rate that we are targeting in our unit economics model. Finally, I'm pleased with the progress we continue to make with our 30+ day delinquencies, which were down 30 basis points to 4.96%. That's the second consecutive quarter of year-over-year declines, and we know that lower delinquencies bode well for future credit performance. In summary, we feel good about the quality of the credit we are originating in this environment. That leads me to the next highlight of Q2, our steady progress towards getting back to portfolio growth.

[Raul Vazquez, CEO at Oportun Financial]

As you can see on Slide 10, we've had several consecutive quarters of origination levels that were lower than the prior year's levels. These negative growth rates have been driven by our stated focus on quality, not quantity of originations. We have been laser-focused on conservative underwriting and improving our loss rates. At this time, the diminishing back book and the solid performance of our front book, which I just covered, have given us confidence that we are making high-quality loans. Given these facts, we are pleased to be returning to the normal seasonal pattern for originations growth. While Q2 originations were 10% lower year-over-year, we expect Q3 originations to be roughly flat to last year's levels. The next highlight of Q2 was the significant progress on cost reduction actions....

[Raul Vazquez, CEO at Oportun Financial]

Our GAAP operating expenses were $109 million, down 20% year-over-year, and adjusted operating expenses were $94 million, which is the lowest level in the last three years. We are much more efficient today than we were when we initiated significant cost reductions in the third quarter of 2022. Since Q2 2022, our adjusted operating expenses, excluding non-cash and non-recurring charges, have declined by 35%, while our adjusted OpEx ratio, as a percentage of owned principal balance, has improved by almost 900 basis points. We achieved an all-time low in Q2 2024, with an adjusted OpEx ratio of 13.8%.

[Raul Vazquez, CEO at Oportun Financial]

We expect to make improvements in our adjusted OpEx ratio in the future through continued strong financial discipline and are reiterating our expectation to reduce GAAP operating expenses to $97.5 million or below by the fourth quarter. And finally, we were profitable for the second consecutive quarter on an adjusted net income basis at $3.2 million, and drove a significant year-over-year improvement in adjusted EBITDA. At $30 million, our adjusted EBITDA reflected 109% year-over-year growth. In summary, I'm proud of how the team executed in Q2 and pleased that we continue to make good progress in the 2024 business recovery. More importantly, the positive trends in credit performance and originations, combined with our lower expense levels, mean we are positioned to improve upon our performance in the second half, setting up a strong runway heading into 2025.

[Raul Vazquez, CEO at Oportun Financial]

Before I turn the call over to Jonathan, I want to share two additional pieces of good news. First, I'm pleased to announce that we've signed a non-binding letter of intent to sell our credit card portfolio to a leading credit card marketer and servicer. The transaction will simplify our product portfolio and enhance our focus on our three core products: unsecured personal loans, secured personal loans, and our award-winning Set & Save savings product. We ran a competitive sales process that resulted in multiple bids, and we selected the best proposal. Based upon this proposal, we expect to sell the credit card portfolio for 70% of the receivables balance of current and less than 30-day delinquent receivables as of the closing date. We are in documentation now and currently expect to close by the end of the third quarter.

[Raul Vazquez, CEO at Oportun Financial]

The initiation of the transaction triggered a $36 million unfavorable one-time fair value mark to our credit card portfolio for an approximately $26 million reduction in stockholders' equity. We expect the sale to have an approximately $11 million negative impact on 2024 revenue due to no longer earning revenue on the sold receivables. However, we expect the sale to be accretive by $4 million to Adjusted EBITDA this year, as lower credit losses and operating expenses more than offset the loss in revenue. We expect 2025 Adjusted EBITDA favorability resulting from the credit card sale to be approximately $11 million. Second, I'm excited to share the details of our new lending collaboration with Western Union, a leader in cross-border money transfers with 90% global brand recognition.

[Raul Vazquez, CEO at Oportun Financial]

Under the agreement, we have the potential to reach their millions of customers who are similar to our own. Structured like our other lending-as-a-service agreements, it only requires us to pay for leads when a loan that has met our underwriting criteria has been funded. This is a significant opportunity to add new applicants to our originations funnel and generate incremental new loan volume under our current credit standards. With that, I will turn it over to Jonathan for additional details on our second quarter financial performance, as well as our third quarter and full year guidance. Jonathan will also discuss how this translates to progress towards our long-term unit economic objectives.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

Thanks, Raul, and good afternoon, everyone. As Raul mentioned, we had a strong second quarter and are positioned to improve upon our performance in the second half of the year. The anticipated sale of the credit card portfolio and exciting new Lending-as-a-Service collaboration with Western Union are integral milestones towards focusing the business on our core products, further reducing our expense base, and growing profitably over the long term. As shown on slide 6, Oportun delivered total revenue of $250 million, and we were profitable on an adjusted basis for the second consecutive quarter, with adjusted net income of $3.2 million for adjusted EPS of $0.08. Continuing to operate under a conservative credit posture, originations of $435 million were down 10% year-over-year.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

Sequentially, originations were up 29%, aligning with the typical seasonal pattern for growth after the first quarter. Total revenue of $250 million declined by 6%, driven by an 8% decline in our average daily principal balance under our conservative credit posture, partially offset by price increases as portfolio yield increased 167 basis points year-over-year, improving to 33.9%. Net revenue was $60 million, down 49% year-over-year, primarily due to the one-time $36 million unfavorable fair value mark to our credit card portfolio that Raul mentioned, along with the total revenue decline and higher interest expense.... Our total net decrease in fair value of $136 million was primarily driven by current period charge-offs of $84 million and the credit card fair value mark.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

To elaborate on the impact of selling the credit card portfolio, the agreed-upon price at 70% of the receivables being sold reflects the highest offer that we received as part of our strategic review process, thus setting the new fair value mark. Interest expense at $54 million was up $13 million year-over-year. This was primarily driven by increased debt outstanding and an increase in our cost of debt to 7.7% versus 5.6% in the year-ago period, reflecting the higher rate environment. Turning now to operating expenses and efficiency, we continue to see the benefit of our cost reduction initiatives.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

Our $109 million in total operating expenses in Q2 reflected a 20% decrease from the prior year period, while including a $6 million impairment of the right-of-use asset for our Bay Area headquarters and $2 million in workforce optimization expenses relating to the reductions in force we enacted in the second half of May. We will continue to drive our cost structure lower in the second half of 2024 and remain on track to achieve $97.5 million in Q4 GAAP operating expenses. In the second quarter, our sales and marketing expenses were just over $16 million, down 15% year-over-year, and I'm pleased to share that our CAC of $122 was a new low for us as a public company, down 25% year-over-year, driven by our cost discipline.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

For the quarter, we recorded Adjusted Net Income of $3 million compared to $6 million in the prior year quarter, and adjusted EPS of $0.08 versus $0.17. The decline was principally driven by lower revenue due to lower average daily principal balance, partially offset by higher yield and lower adjusted operating expenses. Adjusted EBITDA, which excludes the impact of fair value mark-to-market adjustments on our loan portfolio and notes, was $30 million in the second quarter. This reflected a year-over-year increase of $16 million, or 109%, driven by our sharply reduced cost structure and lower net charge-offs on a dollar basis. Our Adjusted EBITDA performance exceeded the high end of our guidance range by $13 million, primarily on lower than anticipated operating expenses.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

We were able to lower our operating expenses by enacting the previously announced $30 million of annualized expense reductions more expediently than anticipated. Lower charge-offs also contributed to our adjusted EBITDA outperformance. Now, let me discuss Q2 credit performance. Our annualized net charge-off rate was 12.3% as compared to 12.5% in the prior year period. I'd also note that dollar net charge-offs declined 10% year-over-year from $93 million-$84 million. Our thirty-plus day delinquency rate declined year-over-year by 30 basis points and sequentially by 28 basis points to 4.96%. As of the end of July, thirty-plus delinquencies remained below 2023 levels. Our thirty-plus day delinquencies, measured in dollars, declined 13% year-over-year from $156 million-$135 million.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

Regarding our capital and liquidity, as shown on slide 15, net cash flows from operating activities for the second quarter were a record $108 million, up 5% year-over-year. As of June 30, total cash was $237 million, of which $73 million was unrestricted and $164 million was restricted. I'd note that these liquidity levels are after having paid down $17 million of corporate debt during the quarter. Further bolstering our liquidity was $523 million in available funding capacity under our warehouse lines and remaining whole loan sale agreement capacity of $181 million. I'm also pleased to share that since quarter end, we signed a new warehouse agreement for $245 million to fund our unsecured and secured personal loan activity into 2027.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

Since June of last year, Oportun has raised over $1.6 billion in diversified financings, including whole loan sales, securitizations, and warehouse agreements from fixed income investors and banks based upon the strong performance of recent vintages and their confidence in our business model. Before I move on, I want to share with you that we are making good progress in discussions involving refinancing our senior secured term loan, and we'll provide an update when we have a final arrangement to share. Turning now to our guidance, as shown on slide 17, our outlook for the second quarter is total revenue of $248 million-$252 million, annualized net charge-off rate of 12.3%, ±15 basis points, Adjusted EBITDA of $23 million-$26 million.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

I'd note that our own portfolio is projected to decline in Q3 by 10% year-over-year. As you can see on Slide 18, were our loan portfolio to remain flat or to grow by 10% year-over-year during 3Q 2024, our expectations for annualized net charge-off rate would be 120 basis points and 220 basis points lower, respectively. Our Q3 adjusted EBITDA guidance at the midpoint reflects almost 70% year-over-year growth. Our Q3 adjusted EBITDA guidance is down from Q2 due to anticipated higher interest expense and a seasonal increase in marketing expense.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

It's also worth noting that our Q2 Adjusted EBITDA benefited from our completing operating expense reductions sooner than planned in the quarter. Our guidance for the full year is total revenue of $995 million-$1.01 billion, annualized net charge-off rate of 12.1% ±30 basis points, Adjusted EBITDA of $84 million-$92 million. While this revised full-year guidance reflects total revenue and Adjusted EBITDA uplifts of $5 million and $3 million respectively at the midpoints, it also reflects expectations for our annualized net charge-off rate to be 20 basis points higher than our prior guidance at the midpoint, which represents approximately $5 million for additional charge-offs in the second half of the year, largely driven by the performance of our back book.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

I'm pleased that we are able to increase our full-year revenue guidance, driven by our yield enhancements and commitment to identifying high-quality originations despite the expected $11 million negative revenue impact from selling the credit card portfolio. Creating a strong runway into 2025, our Adjusted EBITDA guidance at the midpoint also implies that our second half will be over 70% higher than our first half, and we expect to generate markedly higher Adjusted Net Income in the second half as well. Before handing the call back to Raul to close, I'd like to update you on our progress towards what we believe long-term investor returns for Oportun could look like. While our long-term targets are GAAP targets, I'll be using adjusted metrics for comparison, since they remove non-recurring items and provide a better sense of our future run rate.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

As a reminder, our personal loan business has a 32% average APR, even while we deliver value to our borrowing members, that we believe is better than alternatives. When non-interest income is added, primarily from our savings product, we see a 36% total revenue yield target as a percentage of owned principal balance to be sustainable. As of Q2, we are already at our total revenue yield target. In our unit economics model, we are targeting an 8% cost of funds and a 9%-11% annualized net charge-off rate to generate a 17%-19% risk-adjusted yield. For Q2, we did report 8% cost of funds, but our charge-off rate of 12% was above the target range, impacted by our average daily principal balance declining 8% year over year under our conservative credit posture.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

However, I want to remind you again that if you remove the back book from our Q2 performance, the annualized net charge-off rate for the front book was 10.6%, already within our long-term target range. Lastly, our 14% risk-adjusted yield for 2Q 2024 also included 2% of unfavorable non-cash fair value marks. Finally, assuming target operating expenses over the long term of 12.5% loan principal balance, we see a 3%-4% return on assets is attainable. In Q2, we made progress towards this target by delivering a 13.8% adjusted operating expense ratio, while guiding to further cost reductions in the second half of the year. In summary, our adjusted ROE for 2Q 2024 was 4% in comparison to our 20%-28% long-term target.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

On Slide 20, you can see the three key drivers we've identified to grow adjusted ROE from 4% to our 20%-28% long-term target. First, we're seeking to reduce our annualized net charge-off rate from 12% to 9%-11% and expect to do so by eliminating our back book, driving ongoing performance improvements from the rollout of our V12 credit model, and prudently growing our loan portfolio by 10%-15% over time. Second, we're seeking to reduce our adjusted operating expenses as an annualized percentage of own principal balance from 13.8%-12.5%.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

We're on our way to attaining that by achieving our $97.5 million GAAP operating expense target for 4Q, maintaining cost discipline with our simplified product portfolio into 2025 and beyond, and also benefiting from the tail end of conservative portfolio growth and resulting scale. And third, we're seeking to reduce our debt-to-equity leverage ratio from 7.9:1 to 6:1. We expect to do so by continuing to allocate our free cash flow towards debt repayment, as we have in recent quarters, including our expected repayment of $38 million remaining on our corporate financing facility, secured by our securitization residuals before the end of January. We also expect to increase our stockholders' equity by returning to and maintaining GAAP profitability.

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

I am confident in our ability to make progress towards our 20%-28% ROE target over the next several years by executing on these key drivers. Raul, back over to you.

[Raul Vazquez, CEO at Oportun Financial]

Thanks, Jonathan. To close, I'd like to emphasize three points: First, we're pleased with our second quarter performance and our momentum going into the second half, where we expect to generate Adjusted EBITDA levels that are over 70% higher than the first half and to be markedly more profitable on an Adjusted Net Income basis. Second, we further focused our business on our core competencies by agreeing to an LOI to sell our credit card portfolio, which enables us to focus on our three core products and by forming a new lending collaboration with Western Union. Third, we've made strong progress towards our long-term profitability targets by improving credit outcomes, as evidenced by our front book generating a loss rate of 10.6%, which is already within our target 9%-11% range, and by reducing operating expense as a percentage of our own principal balance.

[Raul Vazquez, CEO at Oportun Financial]

To wrap up, I want to thank the Oportun team for their solid execution in Q2, and their ongoing commitment to our mission of empowering members to build a better future. With that, operator, let's open up the line for questions.

[Operator]

Thank you. At this time, we'll be conducting a question-and-answer session. If you'd like to ask a question today, please press star one on your telephone keypad, and a confirmation tone to indicate your line is in the question queue. You may press star two if you'd like to withdraw your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment please, while we poll for questions. Thank you. Thank you. Our first question is from the line of John Hecht with Jefferies. Please proceed with your question.

[John Hecht, Managing Director at Jefferies]

Hey, guys. Thanks very much for taking my questions, and appreciate all the information update, and congratulations on some of the turning trends. It's good to hear. First question, and Jonathan, I think you might have noted this, but I just want to clarify that there's $10.1 million other non-recurring expense. Is that tied to the office expense or the workforce expense, or is there something else that drove that?

[Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial]

Sure. So the non-recurring expenses for the second quarter, John, it was $6 million, related to the write-down of the right-of-use asset for our headquarters in San Carlos, and it was $2 million for severance for the workforce optimization that we announced at our prior earnings call. So that's a total of $8 million.

[John Hecht, Managing Director at Jefferies]

Okay. That's helpful. And then, you know, with respect to the Western Union, I know you guys said the arrangement is sufficient, some of the other arrangements, but maybe talk about the ramp period, and is the ramp gonna be kind of, you know, over a period of time into different geographies, or how should we think about that?

[Raul Vazquez, CEO at Oportun Financial]

Yeah, John, this is Raul. Thanks for the question. So first, as you can imagine, we're very excited about this collaboration with Western Union. We think it really validates our underwriting abilities, in particular for, you know, the members that we serve. People that don't have a lot of experience with credit, maybe are new to credit. So we're really proud of the fact that Western Union ran an RFP process, and we were selected. In terms of ramp period, you know, it's very early in this collaboration. We're still planning the rollout, so I think what we'd prefer to do is come back in subsequent quarters once we're in market and have a sense of how things are gonna go. But again, it's something we're very excited about.

[John Hecht, Managing Director at Jefferies]

Okay. And then maybe just a final question for you guys. Can you give us, like, you know, you've had a lot of partnerships that you've been building out over time, like the MetaBank partnership, some retail partnerships. Maybe could you just give us an update on how those are doing and maybe kind of the mix of what's being originated on the internet versus the partners versus the branches?

[Raul Vazquez, CEO at Oportun Financial]

Yeah. So, John, on the MetaBank partnership, that's a partnership that we think has gone very, very well. So, the bulk of our originations now are through Pathward. We think that they've really been a fantastic partner for us, in terms of how we go to market, how we're able to serve customers together. So it's something that we're very, very pleased with. And then, in terms of the channels, what I would do is, for all investors, not just in terms of the question you're asking, I would point them to our investor presentation. The most recent one is March 2024. That's when we've published the channel mix, and what you see there is about 36% of loans come from the retail channel, and that includes our Lending-as-a-Service partnerships.

[Raul Vazquez, CEO at Oportun Financial]

38% are from the contact center, and then, twenty-six percent are mobile and digital. That's as of Q1, so we haven't updated that for Q2. Usually, what we do is we update these investor presentations after the conclusion of the quarter, so we'll update these statistics with the most recent numbers, John. But the other thing that we're very pleased with is on that page, investors will see that when we look at all of 2023, about half of our applicants used more than one channel during their application process, and three quarters used our mobile and digital channels as part of their application, even if they initiated in retail or in the contact center.

[John Hecht, Managing Director at Jefferies]

Okay. That's very good information. Thank you, guys, very much.

[Raul Vazquez, CEO at Oportun Financial]

Thank you for the question, John.

[Operator]

Thank you, John. Our next questions are from the line of Hal Goetsch with B. Riley Securities. Please proceed with your questions.

[Hal Goetsch, Senior Managing Director at B. Riley Securities]

Hey, guys. Great progress here. You know, on the list of all the financings you've done over the last several months, has there been any change in trajectory of the cost of capital, or has it been relatively consistent? And what's your feelings about how it might be, if rates were cut, you know, over time? Just give us your thoughts there. Thanks.

[Raul Vazquez, CEO at Oportun Financial]

Thanks, Hal. The cost of capital has improved. So, we talked about this back in our Q4 earnings call that we had just completed our February securitization of $200 million, which was over 10 times oversubscribed, and it actually priced 160 basis points better than our of a similar size just in October. So certainly that's been a very favorable trajectory. And right now, we're continuing to see the market to be very strong. And so, we certainly plan to do future ABS deals, and we're optimistic about where pricing for those could come in. Additionally, you talked about the potential for Fed rate cuts.

[Raul Vazquez, CEO at Oportun Financial]

While 80% or so of our debt is fixed rate, Fed rate cuts won't have an immediate impact, but over time, as we come to market with new term financings, we'll get the benefit of the lower benchmark treasury rates.

[Hal Goetsch, Senior Managing Director at B. Riley Securities]

Terrific. Okay, thank you, Jonathan.

[Raul Vazquez, CEO at Oportun Financial]

Yeah.

[Operator]

Thank you. At this time, we've reached the end of the question and answer session, and I'll turn the call back over to management for closing remarks.

[Dorian Hare, Head of Investor Relations at Oportun Financial]

Thank you again for joining us on today's call, and we look forward to speaking with you again soon.

[Operator]

This will conclude today's conference. You may disconnect your lines at this time. Thank you for your participation, and have a wonderful day.

Participants

Executives

• Dorian Hare, Head of Investor Relations
• Raul Vazquez, CEO

Analysts

• Hal Goetsch, Senior Managing Director at B. Riley Securities
• John Hecht, Managing Director at Jefferies
• Jonathan Coblentz, CFO and Chief Administrative Officer at Oportun Financial