WideOpenWest Q3 2025 Earnings Report

WideOpenWest EPS Results

• Actual EPS: -$0.43
• Consensus EPS: -$0.20
• Beat/Miss: Missed by -$0.23
• One Year Ago EPS: N/A

WideOpenWest Revenue Results

• Actual Revenue: $144.00 million
• Expected Revenue: $144.06 million
• Beat/Miss: Missed by -$56.00 thousand
• YoY Revenue Growth: N/A

WideOpenWest Announcement Details

• Quarter: Q3 2025
• Date: 11/5/2025
• Time: Before Market Opens
• Conference Call Date: Wednesday, November 5, 2025
• Conference Call Time: 8:00AM ET

WideOpenWest (NYSE:WOW) Inc. (NYSE: WOW) is a broadband communications company that delivers internet, video and voice services to residential and business customers in the United States. Operating under the WOW! brand, the company focuses on high-speed internet access, digital cable programming and VoIP phone services, targeting both urban and suburban markets with bundled offerings designed to meet varying connectivity needs.

Founded in 1996, WideOpenWest has grown through a combination of organic expansion and strategic acquisitions. Over the years, the company has invested in network upgrades, transitioning to all-digital and DOCSIS 3.1 infrastructure to support faster speeds and enhanced reliability. In September 2021, WOW! returned to the public markets via a special purpose acquisition company (SPAC) merger, marking a new chapter in its efforts to expand its footprint and improve operational efficiency.

Today, WideOpenWest serves approximately 40 markets across seven states, including Illinois, Michigan, Ohio, Tennessee, Missouri, Alabama and Florida. Its network footprint reaches both metropolitan areas and smaller communities, where it competes against national and regional providers by emphasizing customer service, flexibility in plan options and competitive pricing for high-performance broadband solutions.

Under the leadership of President and CEO Tony Wesley, WideOpenWest continues to focus on scalable network investments, customer experience enhancements and product innovation. Wesley, who joined the company in an executive capacity before his appointment as CEO, has overseen initiatives to streamline operations, modernize the network and roll out new services such as managed Wi-Fi and cloud-based business solutions.

WideOpenWest Q3 2025 Earnings Call Transcript

Key Takeaways

• Positive Sentiment: Company announced a definitive agreement for a buyout by affiliated funds of DigitalBridge Investments and Crestview Partners, which will acquire all outstanding shares not already owned by Crestview affiliates.
• Positive Sentiment: Management highlighted strong operating trends — churn near record lows, robust HSDR pool growth, addition of over 15,000 greenfield homes this quarter (total now 106,000) with ~16% penetration, plus 3,700 legacy homes added and the 2025 vintage nearing 30%.
• Neutral Sentiment: WOW faces primary competition from incumbent cable operators Comcast and Charter, along with increasing pressure from fixed wireless providers and new fiber entrants, especially in greenfield markets.
• Positive Sentiment: Management emphasized customer-facing differentiation — no contracts, no data caps and simplified all‑in pricing (with an optional price lock) — as a key reason for retention and acquisition success.
• Negative Sentiment: Because of the pending transaction, management declined to provide additional commentary on quarter results beyond the issued press release and trending schedule, and reiterated forward‑looking disclaimers and reliance on non‑GAAP reconciliations on the website.

Presentation

[Andrew Posen, VP and Head of Investor Relations at WideOpenWest]

Good morning, everyone, and thank you for joining our third quarter of 2025 earnings call. Earlier this morning, we issued a press release with our financial and operating results for the third quarter of 2025, which is now available on our Investor Relations website. We also published a trending schedule with additional historic and financial and operating metrics. On August 11, 2025, we announced that WideOpenWest entered into a definitive agreement under which affiliated investment funds of DigitalBridge Investments and Crestview Partners will acquire all of the outstanding shares of Common Stock of WOW, not already owned by Crestview and its affiliates. In light of this pending transaction, we will not be making any comments on our results this quarter. However, we will take questions related to this morning's earnings release.

[Andrew Posen, VP and Head of Investor Relations at WideOpenWest]

I am joined this morning by our CEO, Teresa Elder, and our CFO, John Rego, who are here to answer questions. I would like to remind everyone that we may make some forward-looking statements about our expected operating results, our business strategy, and other matters relating to our business. These forward-looking statements are made in reliance on the safe harbor provisions of the federal securities laws and are subject to known and unknown risks, uncertainties, and other factors that may cause our actual operating results, financial position, or performance to be materially different from those expressed or implied in our forward-looking statements. You are cautioned not to place undue reliance on such forward-looking statements. We disclaim any obligation to update such forward-looking statements.

[Andrew Posen, VP and Head of Investor Relations at WideOpenWest]

For additional information concerning factors that could affect our financial results or cause actual results to differ materially from our forward-looking statements, please refer to our filings with the SEC, including risk factors section of our Form 10-K and most recent Form 10-Q filed with the SEC, as well as the forward-looking statement section of our press release. In addition, please note that on today's call and in the press release we issued this morning, we may refer to certain non-GAAP financial measures. While the company believes these non-GAAP financial measures provide useful information for investors, the presentation of this information is not intended to be considered in isolation or as a substitute for the financial information presented in accordance with GAAP. Reconciliations between GAAP and non-GAAP metrics for our historical reported results can be found in our earnings releases and our trending schedules, which can be found on our website.

[Andrew Posen, VP and Head of Investor Relations at WideOpenWest]

Operator, are there any questions in the queue?

[Operator]

Yes, we do have one question from Frank Luouthan at Raymond James.

[Frank Louthan, Analyst at Raymond James]

Great. Hey, thank you. When you guys are looking out in the market, where are you seeing competition from? Who's kind of reared up? Is it more fixed wireless? Is it the cable companies or fiber? I mean, how should we think about who you guys are up against? I'm talking more about in your legacy markets versus the greenfield builds. Thanks.

[Teresa Elder, CEO at WideOpenWest]

Thank you, Frank. Yes, this is Teresa. In our legacy markets, we have been, since the day we first started at WOW, a challenger brand. We really challenge the cable companies. Comcast and Charter are our primary competitors in our legacy markets. We certainly also have competition from fixed wireless. What we have seen, though, in this last quarter is that we've been able to have strong HSDR pool growth, and our churn is near record lows. We are very pleased with how we continue to compete in our markets. In greenfield, we actually have been on a tear. We are also competing with the traditional cable companies, new fiber entrants, as well as fixed wireless. In those markets, we've added over 15,000 homes in this last quarter, bringing our total greenfield homes to 106,000. The penetration keeps growing at a robust rate.

[Teresa Elder, CEO at WideOpenWest]

We're maintaining that 16% in greenfield, even though we're adding so many homes. Also, in legacy, of course, we have long had an edge-out strategy, and we added another 3,700 homes in our legacy markets. The 2025 vintage is already near 30%, and the former vintages also continue to perform extremely well. That information is in our trending schedule. It is somewhat the same mix of characters, but I think customers really resonate with our no contract, no data caps, reliable network, high speed, and the very best value with our simplified pricing. That mix has continued to work for us.

[Frank Louthan, Analyst at Raymond James]

All right. Great. Are Charter and Comcast really leaning into their mobility product? I mean, is that their main thrust of their marketing in your territories, or is it something different that's having them get a little bit more traction?

[Teresa Elder, CEO at WideOpenWest]

You probably have to ask them. I would just say it looks like they're doing a lot of national advertising that's consistent within our markets as well, emphasizing mobile. We have found that the simple approach that we've had with all-in pricing with an optional price lock has really cut through. Customers don't have to be confused by how many mobile lines versus this versus that they have to have with WOW. You always get that same clear value at high speeds without having a bunch of other strings attached.

[Frank Louthan, Analyst at Raymond James]

Great. Okay. Thank you very much.

[Teresa Elder, CEO at WideOpenWest]

Okay.

[Operator]

There are no further questions.

[Teresa Elder, CEO at WideOpenWest]

Perfect. Thank you so much. As always, we appreciate all of you joining our call. As always, I would like to thank the people of WOW who continue to wow our customers every day and provide the value to our customers. I appreciate the time on this call this morning. Thank you.

[Operator]

This concludes today's conference call. Thank you for your participation. You may now disconnect.

Participants

Executives

• Andrew Posen, VP and Head of Investor Relations
• Teresa Elder, CEO

Analysts

• Frank Louthan, Analyst at Raymond James