Aramark Q3 2026 Earnings Call Transcript

Key Takeaways

  • Positive Sentiment: Fiscal 2026 organic revenue growth guidance was raised to 9%–10%, reflecting broad-based momentum across U.S. and international operations and an early contribution from Aramark Nexus. Adjusted operating income growth remains guided at 12%–17%, with adjusted EPS growth of 20%–25%.
  • Positive Sentiment: Third-quarter organic revenue increased 9% to $5 billion, while adjusted operating income rose 13% to $261 million and adjusted EPS grew nearly 30% to $0.52; results would have been stronger absent an estimated $20 million calendar-shift impact.
  • Positive Sentiment: Aramark Nexus is scaling rapidly, with the initial hyperscaler engagement expanding roughly 40% to about $140 million annually, a second site estimated at approximately $160 million annually, and a separate AI data-center colocation agreement. The three most advanced sites are expected to generate roughly $400 million–$500 million of annual revenue as they ramp through fiscal 2027–2028, at margins above the company average.
  • Positive Sentiment: Business fundamentals remain strong, including approximately 98% client retention, $1.6 billion of fiscal-year-to-date new client wins—up 51% year over year—and double-digit growth in Workplace Experience and Refreshments for the 19th consecutive quarter.
  • Positive Sentiment: Strong cash generation enabled Aramark to repay $100 million of term loans after quarter-end, and management remains committed to reducing leverage below three times by fiscal year-end. Future capital allocation could include continued growth investment, targeted M&A, and potentially increased share repurchases.
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Earnings Conference Call
Aramark Q3 2026
00:00 / 00:00

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Operator

Good morning, and welcome to Aramark's third quarter and fiscal 2026 earnings results conference call. My name is Kevin, and I will be your operator for today's call. At this time, I would like to inform you this conference is being recorded for rebroadcast and that all participants are in a listen-only mode. We will open the conference call for questions at the conclusion of the company's remarks. I will now turn the call over to Felise Kissell, Senior Vice President, Investor Relations and Corporate Development. Ms. Kissell, please proceed.

Felise Kissell
Felise Kissell
SVP of Investor Relations and Corporate Development at Aramark

Thank you, and welcome to Aramark's Earnings Conference Call and Webcast. This morning, we will be hearing from our CEO, John Zillmer, as well as our CFO, Jim Tarangelo. As always, there are accompanying slides for this call that can be viewed through the webcast and are also available on the IR website for easy access. Our notice regarding forward-looking statements is included in our press release. During this call, we will be making comments that are forward-looking. Actual results may differ materially from those expressed or implied as a result of various risks, uncertainties, and important factors, including those discussed in the risk factors, MD&A, and other sections of our annual report on Form 10-K and SEC filings. We will be discussing certain non-GAAP financial measures. A reconciliation of these items to US GAAP can be found in our press release and IR website.

Felise Kissell
Felise Kissell
SVP of Investor Relations and Corporate Development at Aramark

I will now turn the call over to John.

John Zillmer
John Zillmer
CEO at Aramark

Good morning, everyone, and welcome to our fiscal third quarter earnings call. Thank you for joining us. Jim and I are pleased to be here with you to review our financial results, provide an update on the business, and discuss our strategic growth agenda, which continues to drive strong, sustained performance. We are heading into the fourth quarter with significant momentum across the portfolio, including industry-leading client retention at record levels of approximately 98%, underscoring the strength of our client relationships and the excellence of our service and execution. Accelerating organic revenue growth in every U.S. sector, absent the calendar shift in education and across all regions within international. New client wins totaling more than $1.6 billion fiscal year to date, 51% higher than the comparable prior year period, reflecting strong demand for our hospitality capabilities and the depth of our sales pipeline.

John Zillmer
John Zillmer
CEO at Aramark

The launch of operations just weeks ago under our recently awarded multi-year engagement with a top global hyperscaler, alongside the continued expansion of Aramark Nexus, which now includes providing premium hospitality services to workforce communities for an AI data center colocation leader. In the third quarter, organic revenue for the company grew 9% to $5 billion and would have increased another approximately 2% if not for the calendar shift. Once again, our strong revenue performance was driven by broad-based net new business and base business growth across sectors and geographies. These results are a testament to the dedication of our teams, whose commitment to serving our clients, delivering exceptional hospitality experiences, and performing at a high level every day, has been instrumental in our success. Moving to the business segments.

John Zillmer
John Zillmer
CEO at Aramark

FSS US organic revenue grew 8% to $3.5 billion, and would have increased more than 10% excluding the calendar shift. Education would have achieved more than 7% growth absent the shift, which is expected to be fully recaptured in the fourth quarter. Collegiate hospitality is benefiting from increased residential meal plan enrollment, record retention, and the strongest selling season in recent history. U.S. revenue growth in the quarter was further driven by Sports, Leisure & Corrections' strong year-over-year performance, which reflected higher revenue from the ongoing Major League Baseball season, along with an expanded client portfolio, including in Major League Soccer and collegiate athletics. We demonstrated the strength of our capabilities during the 15 FIFA World Cup matches hosted at the stadiums we serve, delivering premium fan experiences amid unprecedented attendance and record per capita spending, with an additional four matches held after quarter end.

John Zillmer
John Zillmer
CEO at Aramark

We also proudly supported our NHL and NBA clients throughout the playoffs and extend our congratulations to the San Antonio Spurs on reaching the NBA Finals. Our S&E team was hard at work last month during the MLB All-Star Game here in Philadelphia, providing hospitality services throughout the three-day series of events with merchandise revenue a particular highlight. Healthcare+ built upon the successful launch of Penn Medicine, with our team actively mobilizing multiple lines of service across RWJBarnabas Health's 18 locations while continuing to deliver strong base business performance. Workplace Experience and Refreshments achieved double-digit compounded growth for the 19th consecutive quarter, reflecting the contribution from new business, exceptional client retention, and continued base business performance across the portfolio. Now turning to Aramark Nexus.

John Zillmer
John Zillmer
CEO at Aramark

We began operations at our first Texas-based site supporting a top global hyperscaler, which contributed to revenue and profitability late in the third quarter as we started scaling our service offerings. We are currently mobilizing a second site for this client, and the scope of work across both locations is now expected to increase by approximately 40% from original estimates. In addition, the client has indicated we should anticipate supporting additional sites as new locations come online. We remain in active dialogue with other leading hyperscalers as well, reflecting the strong demand for our integrated suite of capabilities. We continue to expand the reach of Aramark Nexus, recently announcing a significant multi-year engagement with a leading AI data center colocation provider to deliver premium hospitality services to workforce communities across multiple locations, including in Wyoming and Texas.

John Zillmer
John Zillmer
CEO at Aramark

The initial site is scheduled to mobilize in the first half of our new fiscal year. Data center colocators develop, own, and operate facilities that supply the power, cooling, and infrastructure relied upon by technology companies. As these projects increase in scale and geographic reach, we believe that Nexus is uniquely positioned to help clients attract and retain skilled labor through differentiated hospitality solutions and premium amenities that enhance the employee experience and support project success. During the quarter, FSS US continued to build on its strong momentum as we were awarded several additional client wins, including our first collaboration within the University of Colorado system at Colorado Springs, Grand Canyon University, Ohio Wesleyan University, and Texas State University in collegiate hospitality.

John Zillmer
John Zillmer
CEO at Aramark

Texas State and Florida State University athletics and sports, the Camden City School District in student nutrition, and Paul, Weiss in Workplace Experience as we expand our hospitality services into top-tier law firms. The international segment continued its strong growth trajectory, delivering another quarter of impressive results, with organic revenue increasing 11% to $1.5 billion. Performance was broad-based across geographies and sectors led by Spain, Canada, the U.K., and Germany. Concert and festival activity was especially strong, with many of our venues further benefiting from major touring artists adding performances across Europe. We also successfully served more than 300,000 fans during the multi-day Formula One Grand Prix in Barcelona, leveraging nearly 100 food and beverage locations across several event areas. Every country within the international portfolio delivered strong new business performance, underscoring the breadth of our service offerings and focus on excellence.

John Zillmer
John Zillmer
CEO at Aramark

International was awarded nearly 200 client location accounts during the quarter, including continued expansion in the mining industry, providing remote hospitality services for Discovery Silver Mine in Canada, as well as Codelco's Chuquicamata and Antofagasta's Los Pelambres copper mines in Chile. We also concluded our Aramark International Chefs' Cup in Dublin, celebrating the very best of Aramark's culinary talent from around the world, following a year of in-country competitions. It was especially meaningful to see our host chefs from Ireland take top honors this year. On to global supply chain. Our global supply chain and GPO business maintained strong momentum, delivering more than $1.1 billion of annualized new spend globally fiscal year to date. This performance reflects the differentiation of our value proposition, market-leading procurement capabilities, and disciplined execution.

John Zillmer
John Zillmer
CEO at Aramark

We believe Avendra International is well-positioned as a premier global hospitality procurement solution, with multinational clients increasingly consolidating spend with us across regions and continents, leveraging our scale, local expertise, and extensive global supply network. We're also seeing inflation trends that remain slightly more favorable than our original expectations across regions. Lastly, I would like to welcome Tony Spring as the newest member of Aramark's board of directors. As Chairman and CEO of Macy's, Tony brings deep executive leadership expertise and valuable strategic insights, particularly in integrating AI to enhance consumer experiences and leading a large, diverse workforce. Before handing the call over to Jim, I want to reiterate that we are extremely confident in our ability to continue building on our strong results.

John Zillmer
John Zillmer
CEO at Aramark

We believe that the opportunities before us, from the outperformance of our core business to the expansion of Aramark Nexus and our global supply chain platform, position us well to capitalize on the substantial value-creating actions underway at the company. Once again, I would like to thank our teams around the globe for embodying our culture and values, which remain the foundation of who we are as a company. With that, Jim, I will turn the call over to you.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Thanks, John, and good morning, everyone. We had another record-breaking quarter, delivering impressive top and bottom-line results driven by broad-based performance across sectors and geographies. As John mentioned, we continue to experience strong momentum with the execution of our growth strategies, creating significant opportunities throughout the company that position us well for the remainder of the year and beyond. Regarding profit growth in the third quarter, operating income grew 18% to $216 million, versus the prior year period. Adjusted operating income increased 13% to $261 million, with AOI margins expanding nearly 20 basis points. The calendar shift reduced AOI by an estimated $20 million. AOI growth would have increased approximately 21% without the calendar shift, with margin expansion of nearly 50 basis points on a constant currency basis. This double-digit profit growth and margin expansion were driven by higher revenue levels, expanded supply chain capabilities, and effective cost management.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Turning to the business segments. FSS US reported AOI growth of 11%, with AOI margins expanding more than 20 basis points. Excluding the calendar shift, AOI growth would have increased approximately 22%, with margins gaining almost 65 basis points. Profitability and margin expansion in the quarter was the result of greater revenue from base and new business, particularly in Sports, Leisure & Corrections, the Workplace Experience Group, refreshments, and Healthcare+. FSS US also benefited from supply chain efficiencies and productivity gains from effective cost management. The international segment delivered AOI growth of 24%, with margins expanding nearly 60 basis points on a constant currency basis. AOI growth was driven by higher base business volume and net new business, along with strengthened supply chain economics.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Our strong quarterly performance resulted in GAAP EPS of $0.36 and adjusted EPS of $0.52, an increase of nearly 30% versus the prior year, and almost 45% excluding the calendar shift, reflecting the successful execution of our growth strategies. With respect to cash flow, net cash provided by operating activities in the third quarter grew $41 million, and free cash flow increased to $42 million. These positive cash flow results were driven by strong business performance and earnings growth. As always, we expect to generate a large inflow in the fourth quarter, primarily from collegiate hospitality and Sports, Leisure & Corrections. The higher cash flow generation in the quarter enabled us to proactively repay $100 million of term loans subsequent to the quarter end. We remain committed to achieving a leverage ratio below three times by fiscal year-end.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

We will continue to pursue additional capital allocation opportunities with a focus on maximizing returns. At quarter end, the company had over $1.4 billion in cash availability. Finally, let me wrap up with our performance expectations for the remainder of fiscal 2026. With only a few months to go, we are benefiting from the consistent execution of our teams across the business, from industry-leading client retention to broad-based revenue growth across the U.S. and international, to record levels of new client wins, and the continued expansion of Aramark Nexus. Our sales pipeline remains substantial, with first-time outsourcing at elevated levels. As a result, we have raised our fiscal 2026 organic revenue growth outlook to an increase of 9%-10%, reflecting continued momentum across Aramark's portfolio, as well as early contribution from commencing operations with a top global hyperscaler.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

We are also reaffirming our expectations for AOI growth of 12%-17% and adjusted EPS growth of 20%-25%, both of which are aligned with Wall Street estimates as we look at the fourth quarter. We anticipate accelerated AOI growth and margin expansion in the fourth quarter, driven by our multiple operating levers and the early contribution from Aramark Nexus. We are mobilizing a record level of new business throughout the company and adding Aramark Nexus growth resources as appropriate to further capitalize on the significant new business opportunities before us. In summary, the strength of our financial performance this quarter, combined with the continued momentum we are seeing across the business, reinforces our confidence in Aramark's growth trajectory. We believe the company is well positioned to drive significant shareholder value creation. Thank you for your time this morning.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Operator, we will now open up the call for questions.

Operator

Thank you. We will now begin the question and answer session. If you have a question, please press star then one one on your touchtone phone. If you're using a speakerphone, you may need to pick up a handset first before pressing the numbers. In order to accommodate participants in the question queue, please limit yourself to one question and one follow-up. To remove yourself from the queue, please press star one one again. One moment for our first question. Our first question comes from Curtis Nagle with Bank of America. Your line is open.

Curtis Nagle
Curtis Nagle
Analyst at Bank of America

Terrific. Thanks very much for taking the question. I guess first, just focusing on that initial Nexus contract. Great numbers to hear, the 40% increase in scope, new sites. I guess, would you be able to provide an update in potentially how much larger this contract could be? I think initially we were thinking several hundred million. Would the duration of this contract also potentially expand in a longer than you might think? Then I will follow up.

John Zillmer
John Zillmer
CEO at Aramark

Sure. The initial contract we estimated at about $100 million annualized, over the life of the contract, I am sorry, annually.

Curtis Nagle
Curtis Nagle
Analyst at Bank of America

Yeah

John Zillmer
John Zillmer
CEO at Aramark

Over the life of the contract. With this 40% increase in scope, we expect it to be somewhere in the range of $140 million per year. The life expectancy of the contract, we continue to believe, is somewhere in the range of four to five years, dependent upon the speed of development and also determined ultimately by the total number of employees that they bring on board. So very attractive contract, very attractive returns. As we have talked about, this is a capital-light strategy for us, immediately accretive to margins above company average and will be a strong contributor going forward.

Curtis Nagle
Curtis Nagle
Analyst at Bank of America

Just a quick clarification. Just at $100 million, I guess now $140 per site, right?

John Zillmer
John Zillmer
CEO at Aramark

Per site, per year. That's the initial contract at that first site. The second site that we are currently beginning to mobilize will actually be slightly larger, at approximately the same duration. So that would tend to be around $160 million a year based on the expected size of the second site.

Curtis Nagle
Curtis Nagle
Analyst at Bank of America

Got it. Okay. Very good. I guess just more of a holistic question, just your confidence being able to maintain this call it 9%-10% organic growth range. Just look at your current book of business, right at the 1.6, the retention, normalized pricing, then let alone, perhaps more upside from data centers. It seems like it's pretty achievable in the next year, but just would be great to sort of assess your level of confidence there.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Yeah. Again, the metrics on new business are great. Record levels of new business at this point in the year. Exceptional retention levels. We're seeing broad-based growth. As you mentioned, on top of that, the Nexus business that we are mobilizing. If you look at the underlying growth rate in Q3 excluding calendar shift, it's in the 10%-11% range. I think you're seeing implied it's a similar level for the fourth quarter. So that's all very sustainable, and that's exactly how we're thinking about the exit rate and the outlook as we think about 2027.

Curtis Nagle
Curtis Nagle
Analyst at Bank of America

Okay. All right. Thanks very much, John, Jim, appreciate it.

John Zillmer
John Zillmer
CEO at Aramark

Thank you.

Operator

Our next question comes from Lizzie Dove with Goldman Sachs. Your line is open.

Lizzie Dove
Lizzie Dove
Analyst at Goldman Sachs

Hey, good morning. Thanks for taking the question.

John Zillmer
John Zillmer
CEO at Aramark

Morning

Lizzie Dove
Lizzie Dove
Analyst at Goldman Sachs

Congrats on a great print. I just wanted to ask more, now that you're several months into this, some great updates on Nexus. Any latest thoughts on just how to think about the TAM that you have? And within that addressable market, how you think about your market share opportunity within that specifically?

John Zillmer
John Zillmer
CEO at Aramark

Sure. I think total addressable market is something we are still working on. But obviously, there are hundreds of these projects that are currently under consideration for construction across the U.S. and elsewhere around the world. I think, to extrapolate to the total addressable market is a little bit difficult at this stage. We do think it is in the many billions of dollars in terms of the total addressable market. We will continue to refine those estimates as we get a better understanding of the actual construction pace and the implementation across the U.S. But right now, we feel like we are very well-positioned in this segment. We are investing in resources to go ahead and bring this business to life. We have already established a very good leadership structure, committed sales resources against this business. I like our positioning.

John Zillmer
John Zillmer
CEO at Aramark

We currently have eight sites that are assigned and under active development in various stages. There is a lot of runway to this business. I also think that this business is going to be very large, and I think we will achieve very significant share gains very rapidly. But I do think this will be a competitive marketplace, and there is more than enough room for all the companies who serve these industries to succeed, given the demand that appears to be out there.

Lizzie Dove
Lizzie Dove
Analyst at Goldman Sachs

Great. Great to hear that it sounds like the 9%-10% range you feel is sustainable over the next year. I guess, any way that we should think about margins specifically and the impact of that on Nexus? It sounds like you have said in the past that Nexus margins are accretive, they are higher than the total company right now. But I guess there is still maybe a bit of a ramp phase. Kind of putting those pieces together and not asking for guidance, but just any way to think about, as we move into 2027 and longer term, how we think about kind of margin impact from all of this.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Yeah, I think certainly the Nexus opportunity and the above company margin certainly will be a tailwind to the longer-term picture on margins. We have been consistently generating 30-40 basis points of margin accretion, and that is implied by the guidance for this year as well. As John mentioned, we are mobilizing two sites with a large hyperscaler, the co-locator on top of that. The first site alone expected to add about $150 million of revenue. So it is in the $400 million-$500 million of revenue that will ramp up over the course of fiscal 2027 into 2028 with above company margin. So that is how we are thinking about it. So we will certainly be a tailwind to that picture.

John Zillmer
John Zillmer
CEO at Aramark

Yeah, and I would just add, Lizzie, that we are committed to, as we have said over the past, we are committed to seeing significant margin accretion in the core business without the impact of Nexus. Nexus will be additive, and we feel very good about that positioning. But we are also very much focused on continuing the margin expansion that exists in the core business that comes just through the normal growth of the organization as well as the supply chain discipline and SG&A leverage. So we continue to have expectations in that 30 to 40 basis point range on the core business, in addition to the margin accretion that will come from Nexus.

Lizzie Dove
Lizzie Dove
Analyst at Goldman Sachs

Great. Thanks so much.

John Zillmer
John Zillmer
CEO at Aramark

Thank you.

Operator

Our next question comes from Ian Zaffino with Oppenheimer. Your line is open.

Ian Zaffino
Ian Zaffino
Analyst at Oppenheimer

Hi. Great. Thank you very much. Really good quarter. Question, I guess, if we could maybe move away from Nexus for just a second here. It does seem like the broader portfolio in general has had just a ton of success here. I do not know how to explain it other than just kind of firing on all cylinders here, but maybe talk about what the greatest opportunities you are seeing out there. Again, putting Nexus aside and kind of focusing on the core business. Thanks.

John Zillmer
John Zillmer
CEO at Aramark

Sure. Thanks for the question, Ian. We absolutely do see continued growth in the core business. We have had a very strong selling season across the enterprise, both domestically and internationally, experiencing very strong growth and very active pipelines across the range of the portfolio. I think we have maintained our commitment to each of the businesses. We are driving performance. We have got a great management team in place, and we are executing well in terms of serving our customers' needs through adding new solutions every day. We continue to see great opportunities in the healthcare sector as continued self-op conversion takes place. We see continued expansion in the collegiate sports area. But we are experiencing growth in all of our businesses, even those that have been highly contracted for a long period of time. We are seeing exceptional growth in Workplace Experience, both domestically and internationally.

John Zillmer
John Zillmer
CEO at Aramark

Feel very confident in the long-term growth trajectory of the organization, and believe our long-term prospects are excellent.

Ian Zaffino
Ian Zaffino
Analyst at Oppenheimer

Okay, thanks. I am going to ask a question here on Nexus. I appreciate you guys being prudent and kind of disciplined in managing, I do not know, call it maybe setting expectations here. But when we think about just the business in general and maybe, again, the margins, why are the margins higher? Is it a factor of Or maybe let me ask it differently. How do we expect margins to ramp? Typically, in the core business, we see some dilution as you win large contracts initially, and then it kind of ramps throughout the contract. Is that something similar we are going to see here? And how should we kind of wrap our brains around this so we kind of keep everything in check and our expectations in line with Nexus and what you are seeing actually on the ground, et cetera? Thanks.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Yeah, sure. There is some moderate ramp with Nexus as we ramp up the number of folks that we are serving. But the primary underlying structure of these contracts is cost reimbursable. We do not want to get into too much detail for competitive reasons, but that is how we structure them. The margins are attractive, especially if you compare it to some of the smaller players in the industry. Margins are actually much higher than that on their model. So it is low capital intensity with that cost reimbursable primarily. There are some moderate costs upfront, but it scales much faster than a typical, say, higher education or sports contract, so that we have very good visibility into the margins, very predictable. So there are not significant startup costs like we see typically in a contract of that size.

Ian Zaffino
Ian Zaffino
Analyst at Oppenheimer

Okay. Thank you very much, and congratulations.

John Zillmer
John Zillmer
CEO at Aramark

Thank you.

Operator

Our next question comes from Leo Carrington with Citi. Your line is open.

Leo Carrington
Leo Carrington
Analyst at Citi

Good morning. Thank you for taking my questions. Can I ask some follow-ups on the AI data center progress you have made? Firstly, that point about the scope of work on the hyperscaler contracts having increased 40%, can you give some more color on what kind of services you have been able to add? How this came about? Is there scope for further increases in terms of scope with the hyperscaler?

John Zillmer
John Zillmer
CEO at Aramark

Yeah, I am sorry. Go ahead and finish, Leo Carrington.

Leo Carrington
Leo Carrington
Analyst at Citi

I was just going to ask a similar question on the co-locator side. It would be interesting just to hear the similarities and differences versus the hyperscaler contract. If there is anything you could add in terms of the revenue opportunity for this co-locator contract versus the numbers for the hyperscaler one you have already given us. Thank you.

John Zillmer
John Zillmer
CEO at Aramark

Sure. Typically, what drives the difference in scale is the number of people expected to be employed on site, which you could roughly translate into beds. Remember, these are residential communities. These are workforce communities that are being created in remote areas. You can kind of think of the number of beds as being kind of an indicator of scale and scope. Our initial site was originally projected to be about 3,500 employees. The increase in size and scale is directly related to the number of beds that they will have on site. Second location estimated to be 4,000 beds. The co-locator site originally looking at 4,500 beds. That is the primary driver. The scope of services that we will be offering across the communities is consistent.

John Zillmer
John Zillmer
CEO at Aramark

It's essentially hospitality, food, retail, housekeeping, facilities management, unarmed security, which we will subcontract and not perform ourselves, but that's not included in our revenue estimates. So it's a full suite of amenities and services provided to those people who are residing in these communities in a remote environment. So scope is very broad. Think fitness centers, pickleball courts, basketball courts, volleyball. It's a community that we're building. So the best indicator of overall size of the scope of a contract is related to the number of people or number of beds that are affiliated with the site.

John Zillmer
John Zillmer
CEO at Aramark

We currently have, essentially under contract with those first three locations, approximately 12,000 to 13,000 beds, and they can scale up or down based on the size of the facility that's being built.

Leo Carrington
Leo Carrington
Analyst at Citi

Thank you very much, John. Thank you.

John Zillmer
John Zillmer
CEO at Aramark

Thank you.

Operator

Our next question comes from Andrew Steinerman with JPMorgan. Your line is open.

Andrew Steinerman
Andrew Steinerman
Analyst at JPMorgan

Hi. I just wanted to maybe touch on the medium-term algo. I surely haven't heard the figures in maybe about a year's time, but for a long time we were talking about a medium-term 5%-8% organic revenue growth algo. Surely you're growing faster than that now and into next year. My question is, has the whole portfolio evolved to a point where the medium-term algorithm has to be increased?

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

I'll start, Andrew. The algo, as you mentioned, is 5%, has been 5%-8%, right? That's the growth we need to fuel the 30-40 basis points. We're obviously operating well above that this year as we exit into 2027 as well, and we're evaluating, continue to update in terms of what that algorithm will be. If you look at the components of growth on that, the main change there is obviously the net new impact, right? If you look at the quarter, we're now realizing the 5%-6% net new realized, continuing with the pricing, say three and a half volume, one to two, minus calendar shift for this quarter, obviously. But that's generally how we're thinking about the quarters.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

We're in the early stages of planning for fiscal 2027, but certainly the expectation is that we'll be operating above the algorithm that we initially established as part of Investor Day.

Andrew Steinerman
Andrew Steinerman
Analyst at JPMorgan

Okay. That's great. Could I just ask a real quick second one? New bookings that you just talked about, just give an update on the mix between, kind of self-op conversions versus competitive win-aways.

John Zillmer
John Zillmer
CEO at Aramark

Yeah. I think it's probably consistent with our past disclosures or somewhere in the range of 40%-45%, self-op conversions. What will skew that number up is whether or not you would call Nexus, which isn't really included in those numbers yet, a self-op conversion. It's a brand new site, first time outsourcing. It's hard to really characterize it one way or the other, but I would say in the core business, we're still seeing in that range of 40%-45%, self-op conversion.

Andrew Steinerman
Andrew Steinerman
Analyst at JPMorgan

Thanks, John. Thanks, Jim.

John Zillmer
John Zillmer
CEO at Aramark

Thank you.

Operator

Our next question comes from Toni Kaplan with Morgan Stanley. Your line is open.

Toni Kaplan
Toni Kaplan
Analyst at Morgan Stanley

Thanks so much. I wanted to start off on Nexus. Sounds like you have a really complete service offering there. I was hoping you could just talk about the differentiation that you're able to provide, because I am sure a number of your large competitors are also trying to go after that business. I was hoping you could talk about maybe what customers have really liked and what makes your offering more unique or differentiated.

John Zillmer
John Zillmer
CEO at Aramark

Yeah, sure. I will take that, Toni. First of all, there are a couple of smaller companies that are currently competing in this space. I think the differentiated offerings that we brought to bear, when we began to work with this global hyperscaler was a significantly differentiated hospitality approach, that transitioned from a typical, call it chow line, if you will, to a much more retail oriented fine dining approach that offers a range of opportunities for those employees that are living there. So, it is not just walking through a cafeteria line for breakfast, lunch, and dinner. It is having multiple outlets and multiple opportunities to choose how you want to be served, whether it is a full service restaurant, or whether it is buffet style, or whether it is some other kind of retail component.

John Zillmer
John Zillmer
CEO at Aramark

What we brought to bear was a very significant change in the approach, and that is what they recognized. That is the kind of quality that they wanted to achieve. Their reason for doing so is pretty obvious. They want to recruit and retain high quality, high numbers of employees in remote environments. To do that, they wanted to give them a solution that was significantly enhanced from the norm. So we were able to design and deliver, and execute against that kind of an approach, including those other amenity offerings, which are consistent with what we do for our own employees in the national parks, what we do in remote mines in Chile and Canada. So it was bringing to bear that full suite of capabilities.

John Zillmer
John Zillmer
CEO at Aramark

The other companies that focus on this segment have typically been construction oriented organizations that focus more on the build as opposed to the hospitality. We are not in the build business. We are there to support the build business through our infrastructure, but we are there to provide hospitality for the employees. That was the key differentiator.

Toni Kaplan
Toni Kaplan
Analyst at Morgan Stanley

Terrific. Shifting gears to sports. Terrific quarter there. I know you called out World Cup in the release. Wanted to also understand how much of the growth there was attributable to World Cup, but also wanted to find out about any sort of recent wins, because you also talked about expanding the client portfolio in sports. Any recent wins for new teams, that would be awesome. Thanks.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Yeah, it was really a strong quarter in general for the sports group. The underlying performance in Major League Baseball is good. We have a number of teams vying for the playoffs at this point. In terms of the new business, Florida State University Athletics and Texas State Athletics were rolled out as part of the new business. We did have significantly more playoff games in the NHL and NBA this year, with the San Antonio Spurs obviously going to the championship. As John mentioned, we did have about 15 World Cup games in the quarter as well. All that combined really led to the strong double-digit growth that we saw, excess of double-digit growth in sports this quarter. Really, the underlying strength is strong. The World Cup had a sort of a moderate impact as well.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

All told, the combined business is really what drove the exceptional performance.

Toni Kaplan
Toni Kaplan
Analyst at Morgan Stanley

Thank you.

Operator

Our next question comes from Jasper Bibb with Truist Securities. Your line is open.

Jasper Bibb
Jasper Bibb
Analyst at Truist Securities

Hey, good morning, everyone. On Nexus, I just wanted to clarify how many sites you are signed up for right now. I think you said two with each, two on the hyperscale side, two with colocation, but I thought I heard eight sites total signed in response to an earlier question. Just wanted to clarify how many total sites you have signed up on the Nexus side. Then if it is eight, I guess I am wondering what the timeline might be looking like for the sites that are signed but are not active or mobilizing today.

John Zillmer
John Zillmer
CEO at Aramark

Yeah. We have the two sites that we are currently mobilizing with the top hyperscaler, and with a third under discussion. There are five additional sites with the AI colocator that are in various stages of development, one which will begin to ramp up in early 2027. The total number of beds, if you were to extrapolate the number of beds for those additional five sites, you would estimate around 2,000 per site. So somewhere in the range of between 12,000 and 20,000 total beds under development at this point in time, with the first three sites really under active engagement.

Jasper Bibb
Jasper Bibb
Analyst at Truist Securities

Awesome. Thank you for the detail there. My second question was just, I guess I am wondering if you could bridge the increased organic growth guide against reaffirming AOI and EPS ranges. Is that a little bit of new business startup on some of these wins? Is that some selling commission because new business is up so much? Any detail there would be great.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Yeah, that is right. The increase in the guide, really just the general broad-based favorable trends we are seeing in the business. Then obviously, we put in the Nexus impact into the fourth quarter as well on the top line. On AOI and EPS, as you said, we are rolling out and mobilizing record levels of new business, and the businesses that hit the fourth quarter in particular. So higher education has had one of the best selling seasons in recent memory, and those accounts will ramp up in August and September. In destinations, we have Stone Mountain, one of the largest accounts we have rolled out in many years. In healthcare, we continue to ramp up Robert Wood Johnson. So with that, as we always talked about, there is some mobilization costs, and those margins will ramp up into fiscal 2027.

Jasper Bibb
Jasper Bibb
Analyst at Truist Securities

Great. Thank you for taking the question.

John Zillmer
John Zillmer
CEO at Aramark

Thank you.

Operator

Our next question comes from Jaafar Mestari with BNP Paribas. Your line is open.

Jaafar Mestari
Jaafar Mestari
Analyst at BNP Paribas

Hi. Good morning. I just wanted to start by clarifying one thing. You mentioned in the release that your initial Aramark Nexus site has began providing revenue. There's reasonable sources out there that would suggest that that's July. I just wanted to make it extra clear that in Q3, in the 11% organic growth, there is no contribution from Nexus.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Yeah, they did ramp up at the first site with the hyperscaler did ramp up in late fiscal Q3, so just a very moderate amount, small amount affected July. Primarily, it's going to be in the fourth quarter.

Jaafar Mestari
Jaafar Mestari
Analyst at BNP Paribas

Okay, super. Related to that, you've mentioned two clients, three firm sites, another five sites under discussion, and you said $400 million-$500 million revenue that could be ramping up over the next two years. I just wanted to make sure they're all on the same definition. If those figures, $400 million-$500 million in particular, are included in the signings figure, $1.6 billion, how should we look at the signings ex Nexus? The core businesses, ex Nexus last year in 2025, signed $1.6 billion. I know there's a few months left to the year. If I do very quick math, is it $1.1 billion, $1.2 billion of signings in your core segments of education, healthcare, corporate, et cetera? Is it a good figure if you did $1.6 billion with the same segments last year?

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Yeah. I will start. Yeah, in terms of again, we are not getting into too much detail on the components of the $1.6 billion. There is a portion of that $450 million, and there is a relatively small portion that is built in, that is in the $1.6 billion. Just on the revenue question, just to confirm, we talked about three sites mobilizing, an active mobilization and development. The two with a hyperscaler and one with a co-locator. Those three sites is where I was referencing the $400 million-$500 million. As John mentioned, there are additional sites and opportunities with a co-locator. That is not part of the $400 million-$500 million.

Jaafar Mestari
Jaafar Mestari
Analyst at BNP Paribas

Okay. Clear.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

That is the annualized value. We are still planning in terms of when that will ramp up over the course of 2027. No, the underlying new business is driven by the core excluding Nexus.

Jaafar Mestari
Jaafar Mestari
Analyst at BNP Paribas

Yeah. Sorry to layer that point, but what is the definition reason why, if the $400 million-$500 million are all based on three sites that are the most defined, the firmest, why is it not all included in your $1.6 billion filings?

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Yeah, at this point, some of it has to, not to get into the weeds, but some has to do when we finalize contracts versus develop and roll them out. There's just some particular things that we adhere to in terms of when we actually record the new business.

Operator

Thank you. Our next question comes from Faiza Alwy with Deutsche Bank. Your line is open.

Faiza Alwy
Faiza Alwy
Analyst at Deutsche Bank

Yes. Hi. Thank you so much. I wanted to follow up on Nexus also. I guess you talked about sales resources that you're putting into this particular business, and I'm just curious how you're approaching the go-to market and how the competitive environment has evolved. It sounds like a lot of your core larger competitors are not participating in the same way that you are, and I'm just curious if that's how you're viewing that and if it's more related to just your go-to market approach.

John Zillmer
John Zillmer
CEO at Aramark

Yeah. I think, first of all, we recognized very quickly the attractiveness of the market and began to frame an organization to serve it very quickly. We installed a CEO for the business who's an experienced Aramark executive, who's run multiple businesses and has an extraordinary background related to hospitality. Recognizing the attractiveness of it, we also committed resources from the sales organization to this go-to-market strategy, particularly related to this initial set of contracts. As we began to explore the potential and the size of the market, we began to add additional sales resources focused on the other hyperscalers as well as other key participants in the industry, whether that's construction and engineering or other related firms. I do expect that the other large companies will find a way into the business.

John Zillmer
John Zillmer
CEO at Aramark

They have divisions that do some of these things in other parts of the world. I just think we were first to move in recognizing the significance of the opportunity and established a business very quickly. I fully expect that this will be a competitive marketplace. As I said earlier, I also believe that the size and the scope of this total market is so large, and the demand will be so significant that there's plenty of room for all the organizations to be successful competing in it. We want to be first, and we want to be the biggest, and we want to get our fair share. Ultimately, I think this will be competitive.

Faiza Alwy
Faiza Alwy
Analyst at Deutsche Bank

Understood. Thank you. Not to belabor the point around contribution from Nexus this year, just want to understand in the fourth quarter, do you expect to fully ramp at least the initial two sites, or is it a slower build-up? Just trying to get a sense of how much revenue contribution you're expecting from Nexus in the fourth quarter.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Yeah. Roughly in the fourth quarter, probably about 1% or so will come from Nexus. None of the sites are fully ramped up yet, so they all will be ramping up to their peak during the course of fiscal 2027.

Faiza Alwy
Faiza Alwy
Analyst at Deutsche Bank

Great. Thank you so much.

Operator

Our next

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Yeah, and

Operator

Sorry.

John Zillmer
John Zillmer
CEO at Aramark

Sorry. I would just add a couple of comments on this. The ramp-up schedule is really not something that we are in control of. It is based on how these companies bring employment to bear in the site. The ramp-up schedule is one that we are still working to define. We will be able to provide more clarity as we get through the fourth quarter and into the planning for fiscal 2027.

Faiza Alwy
Faiza Alwy
Analyst at Deutsche Bank

Understood. Thank you.

Operator

Our next question comes from Justin Hauke with Baird. Your line is open.

Justin Hauke
Justin Hauke
Analyst at Baird

Yes. Hi. Great. I just have one here. I guess, just given the geographical concentration that you called out for Nexus and being in Texas and with the development pipeline that you have of those, I guess, the five additional sites, not so much the three that are kind of under a firmer commitment. I am just curious about the Texas governor recently putting in a moratorium or an audit on some of the new developments and just, I guess, your thoughts on that and if there is any exposure on kind of that development pipeline you have right now. Thank you.

John Zillmer
John Zillmer
CEO at Aramark

Yeah. I would say there is no exposure on the development pipeline that we have under active development. We expect that the regulatory environment will continue to evolve across multiple states. I do think the state of Texas is very committed to the business in particular, and that these projects which are already under construction and already underway will comply with whatever regulatory requirements are established by the state.

John Zillmer
John Zillmer
CEO at Aramark

That is a risk that the hyperscaler has, not us, in providing service to them. So it could defer or delay a little bit implementation or the rollout of various projects, but we think in the long term, the demand for these services, the demand for compute capacity, in addition to the AI compute capacity that is being built, will have to be met. We want to participate. We believe that it is going to be a strong marketplace, and we think the regulatory risks will get managed.

John Zillmer
John Zillmer
CEO at Aramark

These facilities have to be built over time, and so we want to be there to support the customers as they build them.

Justin Hauke
Justin Hauke
Analyst at Baird

Thank you.

Operator

Our next question comes from Josh Chan with UBS. Your line is open.

Josh Chan
Josh Chan
Analyst at UBS

Hi, good morning, John, Jim. Great quarter. Maybe on Nexus, could you talk about the hundreds of sites that are technically possible, but why you ended up with these locations? Are they the largest? Do they make the most sense geographically? Just how did you end up with these eight?

John Zillmer
John Zillmer
CEO at Aramark

Unfortunately, that would be revealing some competitive insights and information that I really prefer not to do. I will say that we began the relationship with this top global hyperscaler as a result of a reach out from them to us. It was to focus on these sites that they had under active development and active planning. We pursued them aggressively and were awarded these sites by that top global hyperscaler. In addition to that, this co-locator is developing sites, and we are under contract or under an agreement with them for those five additional sites. Again, those relationships were established as a result of the competitive process. Again, we're trying to take advantage of this marketplace in a very efficient way, and we're also trying to keep our competitive advantage close to the vest, if you will.

John Zillmer
John Zillmer
CEO at Aramark

I think that's about all I can say.

Josh Chan
Josh Chan
Analyst at UBS

Okay. Yeah, I appreciate that. Thank you, John. I guess on the retention side, 98% through Q3 seems to be quite good. I guess, what's driving this, and how does the retention pipeline look like as you kind of go into next year?

John Zillmer
John Zillmer
CEO at Aramark

I think it's execution and performance. Obviously, it speaks to the strength of our customer relationships and the quality of the performance that we bring to bear every day. We are hyper-focused on doing the right thing in terms of serving our customers and our clients. This has been the focus of the organization for the last five years, and we've continued to get better and better at it. It's something that we hold our people accountable for, and hold accountable to, and we compensate them for. As you know, 40% of our incentive comp is related to net new, which is a complete measurement, which is focused on retention and growth. When you focus incentives on something, it gets done. We're very proud of the retention rate. We look at this literally every month, and we think it's service and execution that drives it.

Josh Chan
Josh Chan
Analyst at UBS

Great. Congrats on a good quarter.

John Zillmer
John Zillmer
CEO at Aramark

Thank you.

Operator

Our next question comes from Shlomo Rosenbaum with Stifel. Your line is open. Shlomo Rosenbaum with Stifel, your line is open. You can ask your question.

Shlomo Rosenbaum
Shlomo Rosenbaum
Managing Director at Stifel

Hi, sorry, I was on mute. John, thank you for taking my questions. There is a lot of focus on Nexus, and for good reason, but I want to go back to one of the questions about the rest of the business that seems to be getting a little bit overshadowed about the fact that you seem to be having really good bookings and really good execution there. I was wondering if you could parse out the 51% of growth year to date in bookings. If you were to strip out those Nexus bookings, what kind of growth would we be looking at just on the core business? I know you talked a lot about the strength in the education business, and we have been through the strongest selling season. Is that continuing as well? Then I have a follow-up.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Yeah, I will start. Like I said, the increase in new business, the record levels of new, is primarily driven by the core business, right? There is only a small piece of Nexus in that. But as you said, it has been broad-based. B&I, we continue to see record levels of new business, both in the underlying corporate business as well as the vending and refreshment services. Collegiate, as we talked about, had a record selling season and mentioning opening the accounts that we talked about. Healthcare, its second year in a row. Last year we had Penn Medicine, this year RWJBarnabas Health. So Healthcare+ has really picked up the levels of net new business.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

In destinations, as I mentioned, Stone Mountain Park, one of the largest wins they have had in recent memory as well. Then broad-based growth across the international portfolio. It is nearly, I think it is over five years of double-digit growth, strength across all the large countries, Europe in particular. From an industry perspective, done really well in broadening out our Sports, Leisure & Corrections business in Europe, both in terms of underlying soccer and then now festivals and concerts. Then remote services, strength in Canada in the sands, in the mining business in Chile, and then the offshore business in Europe. So broad-based across the portfolio in terms of geographies and sectors.

Shlomo Rosenbaum
Shlomo Rosenbaum
Managing Director at Stifel

Okay, great. Then just getting back to free cash flow, that is a metric you used to give out in terms of guidance, and you have not given it out recently, and I was wondering if you can just give us some direction on what to expect, because clearly the revenue is outperforming, the margin is expanding. How should we think about where the free cash flow should go this year, and how should we be thinking about it over the next several years? Then frankly, you are going to get to your target of below three times the leverage. How should we be thinking about that? Is that going to be funneled more into driving additional organic growth in terms of pursuing more Nexus contracts? Should we see dividend raises? Should we see more share repurchases?

Shlomo Rosenbaum
Shlomo Rosenbaum
Managing Director at Stifel

Just how should we think about the scope, magnitude of free cash flow and what you are going to use it for?

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

Yeah, I'll start. Really, the foundation for the capital structure strategy has been to be under 3x leverage, a clear line of sight to achieving that by year-end. I've been with the company over 20 years, I think it's the lowest leverage we've had during my tenure. So we like where we are in terms of the capital structure. On free cash flow, I've talked about targeting a conversion rate of about 40% of AOIs. So that gives you a sense of where that will be. As we grow levels we are, there may be a little bit more of a moderate use of working capital. Again, a good problem to have. Capital expenditures have been in the 3% to, I think it's closer to 3.5% this year as a result of the record levels of new business.

Jim Tarangelo
Jim Tarangelo
CFO at Aramark

As you model that out over the coming year, ample capital there to continue to invest in growth. Again, it's been pretty consistent capital of 3.5%. With respect to M&A, we'll continue to be targeted and disciplined. Then we'll have capital potentially accelerate share repurchases in the coming year as well as we balance that all out. Again, the foundation of that is really getting under 3x leverage.

Shlomo Rosenbaum
Shlomo Rosenbaum
Managing Director at Stifel

Thank you.

Operator

There are no further questions at this time. I'd like to turn the call back over to Mr. Zillmer for closing remarks.

John Zillmer
John Zillmer
CEO at Aramark

Yeah. Well, thank you everybody for the support of the company and for joining us this morning. I'd like to say thank you again to the dedicated Aramark family around the world. Thank you for all your performance, for everything you've done for the organization, and your commitment to serving your customers and each other. Again, thank you very much, and good day.

Operator

Thank you for participating. This concludes today's conference. You may now disconnect.

Executives
    • Felise Kissell
      Felise Kissell
      SVP of Investor Relations and Corporate Development
    • John Zillmer
      John Zillmer
      CEO
    • Jim Tarangelo
      Jim Tarangelo
      CFO
Analysts