Weave Communications, Inc. provides a unified software platform designed to streamline client communication and practice management for small- and medium-sized businesses. The company’s cloud-based solution integrates voice calling, text messaging, appointment scheduling, electronic payment processing and automated reminders into a single interface. By consolidating these features, Weave helps businesses enhance customer engagement, reduce administrative overhead and improve overall practice efficiency.
At the core of Weave’s offerings is its VoIP phone system, which allows businesses to make and receive calls directly from the software alongside real-time call recording and analytics. The platform also supports two-way text messaging for appointment confirmations, follow-ups and promotional outreach, enabling more immediate and personalized interactions. Additionally, Weave’s online scheduling tool syncs with existing calendars to automate booking and recall processes, while integrated payments simplify billing through secure card-on-file functionality and touchless transactions.
Weave primarily serves service-based verticals such as dental, medical, veterinary and other health-care practices, but its solutions are also adopted by salons, spas, legal offices and other small businesses across North America. The platform is delivered through a subscription-based model, with deployment and customer support offered via its regional offices. Weave’s infrastructure leverages cloud hosting to ensure scalability and data security, while its customer success team provides onboarding, training and ongoing technical assistance.
Founded in 2011 and headquartered in Lehi, Utah, Weave Communications has expanded its footprint with additional offices in Florida and remote teams across the United States and Canada. Under the leadership of CEO Ross Hanna, the company has focused on product innovation and strategic integrations with popular practice-management systems. Through a combination of technology development and customer-centric service, Weave aims to empower small businesses to build stronger customer relationships and drive operational growth.
AI Generated. May Contain Errors.
