Concentrix Corporation is a global technology and services company that helps organizations manage customer experience, business operations and digital transformation. Its offerings include customer care, technical support, sales and marketing services, back-office support, analytics, artificial intelligence and automation solutions.
The company serves clients across industries such as technology and consumer electronics, retail, banking and financial services, healthcare, communications and media, travel, and automotive. Concentrix supports business-to-consumer and business-to-business engagements through contact centers, digital channels and technology-enabled service platforms.
Concentrix became an independent public company in 2020 after being spun off from SYNNEX Corporation. Its global operations serve clients and their customers across numerous regions, including North America, Europe, Asia-Pacific, Latin America and the Middle East and Africa. The company is led by President and Chief Executive Officer Chris Caldwell.
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