Concentrix Corporation, traded on the Nasdaq under the ticker CNXC, is a leading global provider of customer experience (CX) and business performance solutions. Established in 1983 and headquartered in Fremont, California, the company was acquired by SYNNEX Corporation in 2005 before spinning off as an independent, publicly traded entity in late 2020. Concentrix combines domain expertise with technology-driven services to help clients enhance customer engagement, streamline operations, and drive revenue growth.
The company’s core offerings span customer care, technical support, and back‐office processing, augmented by digital transformation capabilities such as analytics, automation, artificial intelligence and cloud‐based platforms. Concentrix serves a broad range of industries, including automotive, banking and financial services, healthcare, insurance, retail, technology and travel. Its suite of solutions encompasses omnichannel contact center services, process optimization, consulting and digitization to deliver personalized experiences at scale.
With operations in more than 40 countries across North America, Latin America, Europe, the Middle East, Africa and Asia Pacific, Concentrix employs over 200,000 professionals worldwide. The company leverages a network of delivery centers and remote-work hubs, supported by local language capabilities and regional expertise, to provide 24/7 support and tailored service models that address both global and market-specific requirements.
Under the leadership of President and Chief Executive Officer Chris Caldwell, Concentrix has focused on strategic partnerships with technology vendors and ongoing investment in innovation. The company maintains a client-centric culture and sustainability initiatives aimed at driving operational excellence, employee engagement and long‐term shareholder value in the rapidly evolving customer experience industry.
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