Infobird Co., Ltd. is a China-based software-as-a-service company that provides customer engagement and customer relationship management solutions. Its offerings are designed to help businesses manage customer interactions, sales activities, service operations, and related workflows through cloud-based software.
The company’s products and services include cloud contact-center and customer-service platforms, customer relationship management tools, sales and marketing applications, and artificial intelligence-enabled solutions. These technologies can support functions such as intelligent customer service, automated interactions, customer data management, call monitoring, and service-quality analysis.
Infobird primarily serves enterprise customers in China across industries that require structured customer communication and service management, including financial services, retail, education, healthcare, and other sectors. The company was established in China in 2001 and later became publicly traded in the United States. Its Nasdaq-listed shares trade under the symbol IFBD.
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