Infobird Co., Ltd. is a China-based software company that provides cloud-based customer relationship management (CRM) and customer-service solutions. Its offerings are designed to help businesses manage customer interactions, improve service operations, and use data and artificial intelligence to support customer engagement.
The company’s products and services include cloud contact-center technology, intelligent customer-service tools, CRM software, and related business-process solutions. These tools may support functions such as telephone and online communications, customer information management, workflow automation, quality monitoring, and analytics.
Infobird was founded in 2001 and is based in Beijing, China. The company primarily serves enterprise customers in China across industries that may include financial services, insurance, retail, healthcare, education, automotive, and other sectors requiring customer-service and relationship-management technology. Infobird’s ordinary shares trade on the Nasdaq under the symbol IFBD.
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