Macy’s, Inc. operates as a premier omnichannel retailer in the United States, offering a wide assortment of merchandise through its Macy’s and Bloomingdale’s department store brands, as well as its e-commerce platforms. The company’s product portfolio spans apparel and accessories for women, men and children, beauty and fragrance products, home furnishings and décor, and a curated selection of fine jewelry. Macy’s leverages a combination of physical stores and digital channels to serve a broad base of customers across major metropolitan markets and suburban areas.
Founded in 1858 by Rowland Hussey Macy, the company has grown from a single dry‐goods store in New York City to a nationwide retail organization with hundreds of locations in all 50 states, the District of Columbia, Puerto Rico and Guam. Over its history, Macy’s has been known for its flagship Herald Square store, annual Thanksgiving Day Parade, and innovative in-store experiences. In addition to its own brands, the company also maintains strategic partnerships and exclusive designer collaborations to enhance its product offerings.
In recent years, Macy’s has focused on accelerating its digital transformation and improving omnichannel capabilities. The retailer has invested in mobile apps, personalized marketing, and click-and-collect services to meet evolving consumer preferences. Macy’s continues to refine its store portfolio through format diversification, including smaller specialty stores and off-price concepts, while leveraging data analytics to optimize inventory and enhance the customer experience.
Macy’s is led by a senior management team headed by Chairman and Chief Executive Officer Jeff Gennette. Under Gennette’s leadership, the company emphasizes skillful inventory management, supply chain efficiencies and customer-centric innovation. Governance is overseen by a diverse board of directors, which provides strategic oversight and guidance as Macy’s seeks to strengthen its market position and drive long-term growth.
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