Citigroup Inc. is a leading global financial services company that provides a broad range of banking, securities, and wealth management services to individual consumers, corporations, governments, and institutions. Headquartered in New York City, Citigroup traces its origins to the founding of the City Bank of New York in 1812 and its evolution into one of the world’s most diversified banking organizations. In 1998, Citicorp’s merger with Travelers Group created the modern Citigroup, combining retail banking, investment banking, and insurance operations under a single enterprise.
The company’s main business activities are organized into two primary segments. The Global Consumer Banking segment delivers personal banking services such as checking and savings accounts, credit cards, mortgages, and personal loans under brands including Citibank and Citi-branded credit cards. The Institutional Clients Group segment provides corporate and investment banking, markets and securities services, transaction services, and treasury solutions. Through this division, Citigroup offers capital markets underwriting, advisory services, foreign exchange, trade finance, and cash management to the world’s leading corporations and financial institutions.
With operations in more than 160 countries and jurisdictions, Citigroup maintains a significant presence in North America, Latin America, Europe, the Middle East and Africa (EMEA), and the Asia-Pacific region. The bank’s global footprint allows it to serve a wide range of multinational clients, facilitating cross-border trade and capital flows. Citigroup continues to invest in digital platforms and fintech partnerships to enhance its customer experience and streamline its global transaction networks.
Under the leadership of Chief Executive Officer Jane Fraser—Citigroup’s first female CEO—the company has placed renewed emphasis on risk management, operational efficiency, and sustainable growth initiatives. Fraser, who assumed the role in March 2021, has prioritized strategic divestitures and investments in technology to shape Citigroup’s franchise for the next decade. The firm is governed by a board of directors comprised of experienced executives from finance, industry, and the nonprofit sectors, reflecting a commitment to strong corporate governance and stakeholder engagement.
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