Fidelity National Information Services (NYSE:FIS) is a leading global provider of technology solutions for merchants, banks, and capital markets firms. Headquartered in Jacksonville, Florida, the company offers a comprehensive suite of software, services and outsourcing solutions designed to enhance operational efficiency, drive revenue growth and manage risk. With a presence spanning over 130 countries, FIS supports thousands of financial institutions and millions of merchants worldwide.
The company’s main business activities are organized into two core segments: banking and payments. Within its banking segment, FIS delivers core processing, digital banking, wealth and retirement solutions, as well as compliance and risk management software. Its payments segment encompasses merchant acquiring and issuer processing, card management, fraud mitigation, treasury and liquidity solutions. These offerings enable clients to streamline back-office operations, optimize customer experiences and adapt rapidly to evolving regulatory requirements.
FIS traces its roots to 1968 and expanded significantly through strategic acquisitions, including SunGard in 2015 and Worldpay in 2019, which broadened its reach in capital markets and merchant payments. Today, Paul J. Farr serves as President and Chief Executive Officer, having taken the reins following a distinguished career in fintech leadership. The company’s board is chaired by John H. Grace, who brings extensive experience in both financial services and technology sectors.
Operating across North America, Europe, the Middle East, Africa, Latin America and the Asia-Pacific region, FIS serves a diverse client base ranging from global banks and investment firms to community credit unions and retailers. Its scalable platforms and cloud-enabled solutions cater to organizations of all sizes, supporting digital transformation initiatives and enabling clients to capitalize on emerging trends in payments, open banking and data analytics.
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