FirstGroup plc is a transport operator headquartered in Aberdeen, Scotland, providing bus, coach and rail services across the United Kingdom and North America. The company’s core businesses comprise First Bus, which operates local and regional bus networks in urban and rural communities; First Rail, which holds and operates rail franchises on the UK network; and First Transit, a subsidiary offering outsourced transit management services to public agencies and institutions.
Since its formation in 1986 following the privatization of British Rail, FirstGroup has grown through organic bidding for UK rail and bus contracts and strategic acquisitions overseas. In North America, the company expanded its footprint by acquiring established coach and transit businesses, operating under brands such as Greyhound for intercity coach services and managing school and shuttle bus operations in the U.S. and Canada.
FirstGroup’s service portfolio encompasses scheduled passenger routes, charter and tour coach operations, rail commuter and long-distance rail franchises, and bespoke transit solutions for universities, airports and municipal agencies. Innovations in ticketing technologies, fleet electrification and multimodal connectivity underpin its efforts to improve service reliability and reduce environmental impact.
Serving major metropolitan areas in England, Scotland, Wales, Northern Ireland as well as key cities and regions across North America, FirstGroup is governed by a board of directors and led by a senior executive team focused on operational safety, customer service excellence and sustainable growth in passenger transport.
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