Teleperformance SE is a France-based provider of outsourced digital business services. The company helps organizations manage customer interactions and business processes through services that include customer care, technical support, sales and marketing assistance, back-office operations, collections, interpretation and translation, and trust and safety programs.
Founded in 1978 by Daniel Julien, Teleperformance has expanded from a traditional call-center operator into a global business services provider. Its solutions combine human support with digital tools, automation, analytics and artificial intelligence to assist customers across voice, messaging, social media and other communication channels.
The company serves clients across a broad range of industries and operates through a global network spanning the Americas, Europe, Asia-Pacific, the Middle East and Africa. Teleperformance strengthened its international presence through the acquisition of Majorel, completed in 2023, adding complementary customer experience and business process services.
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