NYSE:BFH Bread Financial Q1 2024 Earnings Report $48.24 -0.34 (-0.70%) As of 02:16 PM Eastern This is a fair market value price provided by Polygon.io. Learn more. Earnings HistoryForecast Bread Financial EPS ResultsActual EPS$2.73Consensus EPS $2.92Beat/MissMissed by -$0.19One Year Ago EPS$9.08Bread Financial Revenue ResultsActual Revenue$991.00 millionExpected Revenue$998.96 millionBeat/MissMissed by -$7.96 millionYoY Revenue Growth-23.10%Bread Financial Announcement DetailsQuarterQ1 2024Date4/25/2024TimeBefore Market OpensConference Call DateThursday, April 25, 2024Conference Call Time8:30AM ETUpcoming EarningsBread Financial's Q2 2025 earnings is scheduled for Thursday, July 24, 2025, with a conference call scheduled on Wednesday, July 23, 2025 at 4:00 PM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Bread Financial Q1 2024 Earnings Call TranscriptProvided by QuartrApril 25, 2024 ShareLink copied to clipboard.There are 11 speakers on the call. Operator00:00:00Good morning, and welcome to the Baird Financial's First Quarter Earnings Conference Call. My name is Shannon, and I will be coordinating your call today. At this time, all parties have been placed on a listen only mode. Following today's presentation, the floor will be open for your questions. It is now my pleasure to introduce Mr. Operator00:00:20Brian Verrup, Head of Investor Relations at Brad Financial. The floor is yours. Speaker 100:00:26Thank you. Copies of the slides we will be reviewing and the earnings release can be found on the Investor Relations section of our website at breddfinancial.com. On the call today, we have Ralph Andretta, President and Chief Executive Officer and Perry Biberman, Executive Vice President and Chief Financial Officer. Before we begin, I would like to remind you that some of the comments made on today's call and some of the responses to your questions may contain forward looking statements. These statements are based on management's current expectations and assumptions and are subject to the risks and uncertainties described in the company's earnings release and other filings with the SEC. Speaker 100:01:06Also on today's call, our speakers will reference certain non GAAP financial measures, which we believe will provide useful information for investors. Reconciliation of those measures to GAAP are included in our quarterly earnings materials posted on our Investor Relations website. With that, I would like to turn the call over to Ralph Andretta. Speaker 200:01:27Thank you, Brian, and good morning to everyone joining the call. Starting with the key highlights from the Q1 on Slide 3. I am pleased with our solid start to the year. During the quarter, we generated net income of $134,000,000 and earnings per diluted share of $2.70 driven by a strong risk adjusted loan yield despite higher credit losses as expected. Importantly, we continue to strengthen our balance sheet. Speaker 200:01:55We increased our tangible book value by 20% year over year to nearly $46 per share, increased our direct to consumer deposits to $7,000,000,000 and continued to improve our regulatory capital ratios. Our solid financial position was acknowledged by the investment community as evidenced by strong investor demand for our 2023 senior unsecured notes offerings, which we opportunistically upsized in January of this year. This extended the majority of our debt maturities to 2029. At the same time, we reduced our parent level debt by $100,000,000 Additionally, we completed $11,000,000 of our $30,000,000 share repurchase authorization in the quarter. On the economic front, consumer spending in the Q1 continued to moderate given persistent inflation and higher interest rates. Speaker 200:02:54We observed a continued reduction in discretionary and big ticket spending in the quarter with many consumers focusing on non discretionary purchases. Although consumers increased the frequency of shopping in store and online, average transaction value decreased on the non discretionary purchases pressuring sales and loan growth. 1st quarter loan growth was further impacted by elevated gross losses as well as our proactive credit tightening initiative. We remained disciplined with our credit risk management actions given economic pressures affecting consumers spending and payment capacity. Evidence of our credit action impacts can be observed through our improved linked quarter delinquency rate, which we are observing improvements particularly in early stage buckets. Speaker 200:03:40In response to the CFPB's final rule regarding credit card late fees, we have continued taking necessary steps to improve our financial resilience and adapt our pricing to the rule change. I am pleased that we have made meaningful progress in the quarter working closely with our brand partners to jointly identify necessary actions and determine timing to implement our plans. This resulted in improved financial projections and better visibility of the expected net financial impact of the rule versus what we previously disclosed regardless of the effective date. Pager will share more details when he discusses our outlook. Some of the early mitigating actions underway include various consumer pricing actions such as increased APRs and statement fees among others. Speaker 200:04:27The combination of our mitigation strategies and the diversification of our products and industry verticals and our improved credit profile over the past 5 years position us well to adapt to the rule change over time. We are closely monitoring the ongoing litigation related to the final CFPB late fee rule, but we'll continue to implement our mitigation strategy given the uncertainty surrounding the timing and outcome. I would like to reiterate what I have said in the past. We along with prominent industry and business associations continue to believe this late fee rule negatively impacts consumers. Not only will a lower late fee serve far less as a deterrent or penalty for consumers paying late, meaning more customers will pay late and therefore impacting their credit scores, the CFPB late fee rule change will also ultimately result in consumers paying more for credit through higher APRs and additional fees and in some cases consumers losing access to credit. Speaker 200:05:25Regardless of the litigation against CFPB, we remain focused on ensuring we deliver long term value for our shareholders. Turning to Slide 4. Our disciplined capital allocation strategy focuses on funding responsible, profitable growth, improving our capital metrics, reducing parent debt and driving long term shareholder value. Looking at the chart on the left, you can see that since the Q1 of 2020, we have more than tripled our TCE to TA ratio to 10.6% and we see room for further improvement. We will host an investor event on June 18, where we will further discuss our capital targets and allocation strategies and how we will balance achieving these targets with continued investments in our business while driving long term growth. Speaker 200:06:17We're also making progress on debt reduction. As shown in the second chart, in just over 4 years, we have reduced parent level debt by 58% paying down more than 1 point including the most recent $100,000,000 pay down in January. We improved our double leverage ratio from over 400% to 118% during this time period. As previously mentioned, we have $100,000,000 remaining in our 20 26 bonds, which we intend to pay off later this year, reducing our leverage ratio. Finally, our tangible book value of $46 per share has grown at a 31% compounded annual rate since the Q1 of 2020. Speaker 200:07:00Supported by our strong cash flow generation, we expect to continue to grow our tangible book value further over time. We believe this growth combined with our financial resilience, which we displayed this quarter and strengthened balance sheet should yield a valuation that is multiple of our tangible book value. Our experienced leadership team has a decades long track record of successfully managing through economic cycles and regulatory changes. We remain focused on generating strong returns through prudent capital and risk management, reflecting our unwavering commitment to drive sustainable, profitable growth and build long term value for our shareholders through challenging economic and regulatory environments. Turning to Slide 5. Speaker 200:07:47Our key focus areas for 2024 have not changed. To reiterate, they are growing responsibly, managing the macroeconomic and regulatory environment, accelerating digital and technology offerings and driving operational excellence. We are laser focused on generating responsible growth, while further scaling and diversifying our product offerings to align with a challenging economic landscape. Although our sales and loan growth may moderate in 2024, reflecting ongoing challenging macroeconomic conditions, we are focused on creating long term value for our shareholders. Managing the macroeconomic and regulatory environment effectively is fundamental to our success. Speaker 200:08:31With the CF3 credit card late fee rule effective date looming, we continue to execute numerous mitigation strategies intended to help offset the anticipated financial impact as I discussed. Accelerating our digital and technology capabilities remains a top priority. Throughout 2024, we will focus on further building out our capabilities to enhance customer experience and satisfaction, including the continued rollout of our mobile app to Brand Partners customers. Finally, our heightened focus on operational excellence to drive improved customer experience, enterprise wide efficiency and reduced risk and value creation is embedded in all our decision making. We have seen early success in our customer care area, where we are utilizing our investments in digital technology, machine learning and bots to better serve our customers. Speaker 200:09:24For example, our enhanced interactive voice response system provides cardholders with self-service options and enhanced issues classification, leading to faster call resolution, higher satisfaction and lower cost to serve. Our goal is to consistently generate operation and expense efficiencies that enable reinvestment in our business, support responsible growth and achieve our targeted returns. As I mentioned earlier, we will host an Investor Day on June 18, where our leadership team will provide a more comprehensive update on our business strategy and refresh long term financial targets. Now I'll turn it over to Perry to review the quarter's financials and discuss our outlook. Speaker 300:10:05Thanks Ralph and good morning everyone. Moving to Slide 6, which provides our Q1 financial highlights. During the Q1, credit sales and average loans were down year over year as the Q1 of 2023 included approximately 2 months of BJ's activities. The quarter was additionally impacted by moderating consumer spend and our credit tightening actions. Revenue was $1,000,000,000 in the quarter, down 23% year over year due to the gain generated from the BJ sale in the prior year, coupled with lower net fee revenue and higher interest expense this year. Speaker 300:10:42Income from continuing operations decreased by $320,000,000 as the prior year benefited from the BJ's gain on sale and related reserve release. Looking at the financials in more detail on Slide 7, total net interest income for the quarter decreased 6% year over year driven by a combination of lower average loans and lower net interest margin resulting from the higher reversal of interest and fees due to elevated gross credit losses. Total non interest income in the quarter was pressured by lower merchant discount fees as a result of moderating sales on big ticket items. We would expect this pressure to continue in the coming quarters as consumers continue to make smaller non discretionary purchases versus larger big ticket purchases. Total non interest expense increased 12% year over year, primarily driven by a decrease in card and processing costs, including fraud and a reduction in marketing expenses and depreciation and amortization costs. Speaker 300:11:41Additional details on expense drivers can be found in the appendix of the slide deck posted on our website. Pretax pre provision earnings or PPNR decreased $236,000,000 or 32% driven by the gain on portfolio sale in the prior year. PP and R less the gain on portfolio sale was down $6,000,000 nearly flat to a year ago. Turning to slide 8. Loan yield increased 40 basis points year over year benefiting from the upward trend in the prime rate causing our variable price loans to move higher in tandem. Speaker 300:12:15Both loan yield of 27.0% and net interest margin of 18.7% were pressured sequentially from an increase in the reversal of interest and fees related to higher sequential gross credit losses. This continued pressure together with normal seasonal trends and higher funding costs is expected to result in a sequential reduction in net interest margin in Q2 of 2024. On the funding side, we are seeing total funding costs moderate as deposit costs are beginning to stabilize. Additionally, as you can see on the bottom right chart, our funding mix continues to improve fueled by growth in direct to consumer deposits, which increased to $7,000,000,000 to end the Q1 as well as meaningful reductions of our unsecured debt as previously disclosed. Direct to consumer deposits accounted for 36% of our average funding, up from 28% a year ago. Speaker 300:13:14While we anticipate that direct to consumer deposits will continue to grow steadily, we will maintain the flexibility of our diversified funding sources, including secured and wholesale funding to opportunistically and efficiently fund our long term growth objectives. Moving to credit on Slide 9. Our delinquency rate for the Q1 was 6.2%, down from the 4th quarter and showed a linked quarter decrease beyond seasonal trend expectations. The signs of stabilization and improvement are a result of our ongoing credit tightening actions. The net loss rate was 8.5% for the quarter compared to 7.0% in the Q1 of 2023 and 8.0% in the Q4 of 2023. Speaker 300:14:02The Q1 net loss rate was elevated compared to last year's level due to more challenging macroeconomic conditions, pressuring consumer payment rates, as well as ongoing credit tightening and slower responsible loan growth impact in the denominator. We expect the net loss rate to peak in the Q2 of 2024 at around 9% with May marking the high point for the year. Given the inflection and delinquency, we have optimism and confidence that the net loss rate will improve in the second half of the year. The degree of improvement will remain macro dependent. As expected, the reserve rate increased sequentially to 12.4% as transactor balances decrease seasonally in the Q1 with the rate returning to levels seen in the 1st 3 quarters of 2023. Speaker 300:14:50We intend to maintain a conservative weighting of economic scenarios in our credit reserve model until we see sustained improvement in delinquency and improved macroeconomic outlooks. Looking at our credit risk distribution mix, the percentage of cardholders with 6 60 plus credit score remained above pre pandemic levels despite continued inflationary pressures. This improvement is a result of our prudent credit tightening actions as well as our more diversified product mix. We continue to proactively manage our credit risk to protect our balance sheet and ensure we are compensated for the risk we take. Moving to slide 10. Speaker 300:15:32We have significantly enhanced our financial resilience by strengthening our balance sheet and balancing credit risk with returns. Our financial resilience was evident this quarter as despite elevated losses, we generated high quality earnings, growing our tangible book value. Our commitment to strengthening our balance sheet is highlighted by our reduced parent debt level, growing regulatory capital ratios and conservative loan loss reserve. Our loan loss reserve rate is more than 300 basis points higher than our CECL day 1 rate in 2020. Our quarter end loss absorption capacity, which we define as our allowance for credit losses plus tangible common equity divided by total end of period loans was 25%, providing a strong margin of protection should more adverse economic conditions arise. Speaker 300:16:26We continue to proactively manage our credit risk strategy across the account lifecycle from time of acquisition to ongoing credit line management to account closures as necessary. On a risk adjusted basis, our new account approval rates are more than 100 basis points lower than last year and nearly 500 basis points lower than pre pandemic. The average VantageScore of new accounts is now up 5 points year over year to 715, driven by continued credit tightening and improvements in our product risk mix. The products mix shift has also resulted in more than 50% of our credit sales coming from co brand and proprietary products. Additionally, we have also prudently paused line increases and expanded line decreases for vulnerable segments, all of which have reduced our risk exposure. Speaker 300:17:16We remain confident in our disciplined credit risk management and ability to drive sustainable value through the full economic cycle. Delivering responsible profitable growth remains a top priority even if doing so requires a disciplined slower rate of growth during periods of economic uncertainty. Finally, Slide 11 provides our 2024 financial outlook. We have updated our 2024 financial outlook to include the potential impacts from the final CFPB late fee rule. While uncertainty remains regarding the final outcomes of the legal proceedings regarding the rules implementation and timing, we felt it would be helpful to provide a full year outlook with a May 14th assumed implementation date. Speaker 300:18:02Our outlook contemplates continued slower credit sales growth as a result of further moderation in consumer spending and ongoing credit tightening, both of which pressure loan and revenue growth and net loss rate in the near term. In addition, our 2024 outlook still conservatively assumes 3 interest rate decreases by the Federal Reserve in the second half of the year, which is expected to slightly pressure total net interest income. We acknowledge an increasing likelihood that rates will remain higher for longer, which would be a slight tailwind to our net interest margin, but would also indicate more persistent inflation, which would continue to pressure consumer spend, ability to pay, result in loan growth and potentially credit losses. Based on our current economic outlook, proactive credit tightening actions, higher gross credit losses and visibility into our new business pipeline, we expect 2024 average loans to be down low single digits on a percentage basis relative to 2023. Moving to revenue, I will share 3 possible outcomes. Operator00:19:111st, Speaker 300:19:12a scenario where the CFPB fee does not take effect in 2024, implying a legal stay decision before May 14. 2nd, our current updated guidance, which assumes the CFPB rule goes into effect on May 14. And third, a hypothetical October 1st rule effective date for a consistent comparison to what we shared on our last earnings call in January. So first, assuming the CFPB late fee rule does not go into effect this year, we expect full year revenue growth excluding gain on portfolio sales to be down around mid single digits for the year, in line with our previous guidance. The year over year revenue reduction is driven by lower average loans, higher reversal of interest and fees due to expected higher gross losses, lower merchant discount fee from lower big ticket originations and is inclusive of 3 projected interest rate reductions by the Federal Reserve. Speaker 300:20:15In the next scenario, which is our current updated guidance outlook, we are assuming a May 14 effective date for the late fee rule. Full year total revenue growth for 2024, excluding gains on portfolio sales is anticipated to be down in the mid to high teen range. Additionally, when looking specifically at the Q4 of this year and still assuming a May 14 effective date, the CFPB late fee rule is expected to reduce 4th quarter total revenue in the mid teen range on an isolated basis relative to the Q4 of 2023. Our estimates are net of mitigation actions that we believe will positively impact this year's results. Lastly, assuming a temporary stay is granted and using a hypothetical effective date of October 1, 2024, our updated estimate is that the rule would be expected to reduce 4th quarter 2024 total revenue by approximately 20% on an isolated basis relative to the Q4 of 2023 net of mitigation actions. Speaker 300:21:29The improvement from the 25% impact we announced on our Q4 earnings call to the 20% now incorporates final rule details and highlights the continued progress we have made since the final rule was released. As a result of discussions with our brand partners regarding customer pricing actions and clarity on the timing of implementation, we have higher levels of confidence in the success of our actions. We continue to expect the financial impact of the late fee rule will lessen over time as our full spectrum of mitigation actions are phased in and mature. As we adapt and evolve our products, our mitigating actions are focused on preserving program profitability and returns over the long term and ensuring safety and soundness of our banks throughout all periods. Going back to our guidance scenario of a May 14 effective date for the CFPB late fee rule, we expect total non interest expenses to be down low to mid single digits for the year as we remain focused on expense discipline and operational excellence. Speaker 300:22:32As Ralph highlighted, we continue to strategically invest in technology modernization, digital advancement and product innovation that will drive future growth and efficiencies. In the year, we expect certain CFPB late fee mitigation strategies to include additional expense. Estimates for these expenses are included in our updated guidance. We expect a net loss rate in the low 8% range for 2024, peaking in the Q2 at around 9% as inflation continues to pressure consumers' ability to pay and moderates their spend. Our outlook is inclusive of our ongoing credit tightening actions and expected slower growth impacting the net loss rate. Speaker 300:23:14We are projecting a lower loss rate in the second half 2024 versus the first half as a result of the credit actions we have taken and assume gradual modest improvement in economic conditions throughout the year. Finally, our full year normalized effective tax rate is now expected to be in the range of 27% to 30%, higher than previously guided 25% to 26% range due to the CFPB late fee rule change lowering earnings before tax. Quarter over quarter variability will continue due to timing of certain discrete items. In closing, we are confident in our ability to successfully manage risk return trade offs through this challenging macroeconomic and regulatory environment, while continuing to make strategic investments that drive long term value for our stakeholders. Operator, we are now ready to open up the lines for questions. Operator00:24:10Thank Our first question comes from the line of Mihir Bhatia with Bank of America. Your line is now open. Speaker 400:24:33Hi, good morning and thank you for taking my question. Just wanted to start with the late payroll and some of the mitigation actions you have taken. And maybe just talk about a couple of things here, right? The first is what actions have you taken already and what's worked well? What are you seeing? Speaker 400:24:52Where are you seeing pushback? What are you hearing from customers, retail partners? Like I guess, just trying to understand what all has happened already versus what's still planned to be and what kind of response you're seeing? Speaker 200:25:06Yes. It's Ralph. I'll start and I'll ask Perry to chime in. So actions we've taken to date already to mitigate our product and portfolio diversification. We've made certain pricing actions inclusive of fee and some policy changes. Speaker 200:25:20And then we have our ongoing discussions with partners. So far from a customer behavior perspective, we haven't seen anything dramatic. It's early days, so we haven't seen anything that would be alarming to us. It's kind of what we thought we would see. But I'll caution that without we need to take a longer term view about that. Speaker 200:25:40Our partners realize that this is a reality now and they're working with us collaboratively to, what can be the changes we want to make and making sure that quite frankly that the changes are accepted by the partner in us and are well executed as we move forward. But that's what we're seeing. Perry, anything to add? Speaker 300:26:00Yes. And just in terms of a little more color, I mean, I'd tell you that the end of last year, you started to see us take, I'll say, a half step into some pricing actions around higher APRs. As an example, there was a we used to have like we call it a soft cap on APRs not going above $29.99 while we removed that. We increased the spread over the prime rate index. And again, not taking it up to where I think the end state on APRs will be, but a half step because you don't want to get dislocated from what was in the market. Speaker 300:26:31So that was happening and now you're seeing that the final rule with the date came along. You're seeing it in the marketplace and you'll see it with us in the coming months, more pricing actions inclusive of additional fees and policy changes as Ralph mentioned. Speaker 400:26:47Thank you. And then maybe just switching to a little bit on the credit side. You're obviously expecting credit to peak here, but I wanted to dig in a little bit more on the credit actions you've been taking to tighten underwriting. And I guess when I look at Slide 9, like the greater than $660,000,000 piece of the credit distribution is not getting higher. Like I'm trying to understand some of the credit actions. Speaker 400:27:15I'm basically trying to square that circle. Like you're taking credit actions, you're saying you've taken actions to tighten credit, which is going to help delinquencies. And we see that improvement in the delinquency rate, but we're not seeing the risk distribution improve like can you help me with that a little bit? Thank you. Speaker 200:27:30Yes. So we've been proactively managing our credit risk strategy across our entire lifecycle from acquisitions to line management to account closures. And if you think about it on a risk adjusted basis, our approval rates today are 110 basis points lower than nearly 500 basis points lower than pre pandemic. And our new account average vantage score is higher than it's ever been. So the distribution is higher. Speaker 200:28:02We're pausing some line increases to prime and sometimes prime plus and we are expanding line decreases where we think appropriate. So with this broad based inflationary pressure, it's difficult to isolate a remedy. But however, we've continued to proactively assign the right lines and proactively manage lines. So we make sure people don't get overextended as they move forward. Speaker 300:28:31Yes. And I'd add one more thing to what Ralph just said, right? When you're looking at the risk distribution that we put on the chart, everything Ralph just spoke about is happening on the new accounts coming in at the best risk scores that we've seen, coupled with lower line assignments, all those things and that we're doing to protect the existing base. But then, what's happened is you have FICO or risk score migration, right? So as you book accounts in the past few years that were higher risk, higher credit quality in an environment like this, their risk scores migrate downward. Speaker 300:29:05So that's what's causing you not to see the improvement that is fully reflective of all the actions we've taken. So the fact that it's actually stabilized is reflective of all the actions that we have put in place. Speaker 400:29:17Thank you. Operator00:29:20Thank you. Our next question comes from the line of Sanjay Sakhrani with KBW. Your line is now open. Speaker 500:29:29Thank you. Good morning. Just on the back of these mitigation actions, obviously, it's very positive that you've been able to mitigate the impact in the 4th quarter as early as 4th quarter. Maybe you could just talk about how much work there is to be done to even get that impact lower? Like is it possible you can even get it lower? Speaker 500:29:48And then maybe, Harry, you could help with the path of offsetting the entire impact into the future? Like what would be the timeline roughly as you sit here today? Thanks. Speaker 300:29:59Yes. I would say that in terms of path to continue to reduce the impact, the team is feverishly working nonstop with brand partners, coming up with other policy changes, other things that can help close that gap. But I think in terms of, I'll say the time to implement and what's in front of us, we're trying to give you our best view at this point. And then as we move into 2025, we expect to continue to see improvements on that. And the second part of your question was? Speaker 500:30:30Yes. Just like how much like is there a potential you could even cut that 20% down as early as the 4th quarter? Like the 20%, you've got 25% down to 20% can you be lower with the work that you guys are doing? Or is that sort of the best at this point? Speaker 300:30:49I think we have a line of sight into the final rule. There's still ongoing partner negotiations. So we will update that as we have more information. Speaker 500:31:01Got it. And just one on Speaker 300:31:06And then the other part of that is right is with the APR changes, we said this before, it just takes time for those to burn in and have their full effect while some fees that get implemented obviously have the near term impact. But we've reflected for what we have the high confidence in right now. It's possible to improve a little bit, but I don't expect material movements from that. Speaker 500:31:27Okay. Got it. And just one question, I know Mihir asked about the credit, but just on the reserve rate that went higher and I think your credit outlook was consistent, if not slightly better. Just as we look ahead, what drives this reserve rate going forward? Speaker 300:31:44Yes. And I appreciate that question. It did go higher, but Speaker 600:31:48I think about 8 basis points, right? Speaker 300:31:49And if you think about the reserve rate, it's been pretty steady from the Q1 of 2023 and it's moved around a few basis points up and down. And that's all this is. We didn't change a lot of assumptions in the model. And what was interesting, I mean, as you would imagine, there's a lot of complexities that go into the CECL reserve rate and the modeling. We didn't change our risk weightings. Speaker 300:32:15And to your point, some of the early stage delinquency came in better, but you also in the model and the baseline economic outlook and the adverse and the baseline economic outlook and the adverse and severely adverse outlooks that get weighted into the risk overlay. And surprisingly, when that runs through a model, it creates a little bit larger overlay by a little. It's not a ton. And it didn't seem like the right time to reduce weightings in the overlays just to keep the number flat, full transparency. So what my expectations are as the peak losses are in the rearview mirror at the end of the second quarter and delinquencies improve, we should start to see some improvement in the reserve rate and I would expect to exit the year with a lower reserve rate than when we exited 2023. Speaker 500:33:12Perfect. Thank you very much. Operator00:33:16Thank you. Our next question comes from the line of Moshe Orenbuch with TD Cowen. Your line is now open. Speaker 600:33:23Great, thanks. Getting back on the late fee issue, could you just talk a little bit, Perry, about the steps that you've actually already taken, the steps that you expect to be taken by May 14 and what how long that takes to kind of flow into the earnings? Because I'm trying to parse through some of the things you've said about the 3 different scenarios and that would be helpful. Thanks. Speaker 300:33:50Sure. So the actions that have been taken as mentioned earlier, it's some of those early APR increases that were already in flight and as you and I have discussed before, it takes some time for those to burn in. And now what you're going to see come through is further increases in the base APRs for new transactions on existing accounts, higher APRs on new accounts. You'll see an introduction of statement fees that will roll into the market, in a sequenced way with different partners, starting, I'd say in the next few months. And so really it's a matter of the timing of when these hit market and the value that they will have. Speaker 300:34:30And then on top of that, you'll start to have some additional underwriting changes and product strategy changes that will happen later in the year and perhaps into early next year. And then some other fees, you'll start to see things like promo fees on big ticket purchases and the like. Speaker 600:34:50Okay. Thanks. And on the credit side, I mean, you've talked a lot really over the last year and change about the impact of inflation on your customer base. What do you think it takes for things to be closer to a normal situation? Like, is it just continued wage growth, like in how much time? Speaker 600:35:13Do you I mean, do you think about that and then have a thought about how that could be reflected in your credit metrics? Speaker 300:35:25Yes, that's a great question. Something that there's a chart that I love to look at, which is a cumulative gap between inflation and wage growth. And we had a couple of months this quarter where it was actually closing, which was encouraging, but then it kind of reversed course a little bit in March. I'd like to see that continue to improve. So to your point, wage growth outpacing inflation is good for the consumer, particularly those that we serve. Speaker 300:35:50That's what we'll end up giving them relief. I mean, encouraging part is they're not over levering. I mean, they're really trying to do the best they can and use discipline to repurpose their spend into things that are non discretionary and make sure they're able to manage their finances. I think that will help obviously lower interest rates help consumers more broadly, but unemployment has been good. So I think I'm optimistic of the future. Speaker 300:36:16And then for us, the credit actions that we've taken, putting a better book, will also improve our delinquency and losses. And then as you start to have the tailwinds of the improved economy and that with the wage growth outpace inflation, then you'll start to see us be able to unwind some of the restrictive line increases, more approvals come through which will be a tailwind to growth as well. Okay. Thanks very much. Operator00:36:43Thank you. Our next question comes from the line of Bill Carcache with Wolfe Research Securities. Your line is now open. Speaker 700:36:52Thanks. Good morning, Ralph and Perry. Following up on Sanjay's question about how long it will take to mitigate the effect, can you discuss how you're thinking about the earnings power and return generating ability of the business? How that's evolved as we look to the other side of implementation, both in terms of ROA and ROE? You mentioned, Perry, that there would be some underwriting and product changes. Speaker 700:37:15Just curious how that you see that impacting returns and overall profitability? Speaker 300:37:20Yes. I think what I would direct my response back to is what we've said before is that our goal is to deliver strong returns on the other side of this. And with all the pricing and APR changes that go into effect, particularly the APRs, if you recall that chart we put out there at one of the investor conferences, it takes a few years for the full value of APR changes to work its way through. But our goal is to get back to strong returns obviously as fast as possible and we'll give more guidance on that at our Investor Day. Speaker 700:37:54Okay. Thank you. And then separately on capital, your largest peer targets and 11% CET1 ratio, how does the 12.6% that you're at currently compare relative to what you would view as sort of your longer term target? I know this will probably come up during Investor Day, but maybe some initial thoughts now. And since you're not aggressively growing loans currently, are we approaching a level where we could see you return capital more aggressively? Speaker 300:38:21Yes, you nailed it. We will give more direction on that at Investor Day, but I would tell you that we have more room for improvement in CET1. And I know it's we all want to do a compare ourselves to different peers. Everybody has a different capital stack and structure. So we all have different binding constraints. Speaker 300:38:41So we'll go through that more at our Investor Day. Speaker 400:38:46Okay. Thank you. Operator00:38:49Thank you. Our next question comes from the line of Jeff Adelson with Morgan Stanley. Your line is now open. Speaker 800:39:02Hey, good morning. Speaker 600:39:03I was just wondering if Speaker 800:39:04we could adjust a little bit more head on why the 20% came in lower than the prior 25%. I know you're expressing more confidence in that view there. But Perry, I think you mentioned before that some retailers were kind of holding out until the rule actually came through. Are you noticing maybe more retailers now coming on board with your plans, giving that, hey, it looks like we're sitting here less than 3 weeks away and this might potentially come through. Just maybe speak to what kind of progress you're seeing on retailers that have kind of held out on doing anything yet? Speaker 300:39:39Yes. It's a really, summarize that pretty well, right. 90 days ago, and it's a long time in this process. And the final rule came out when we gave our initial estimate. We tried to give an estimate based on our degree of confidence of what we believe we could execute and where we were with partner discussions. Speaker 300:40:01And over the past 90 days, we had more clarity into the final rule as well as it brought a lot more clarity to the discussions and actions that had to happen with partners and more of those partners agreements in terms of what we were going to deliver with them. So it's really just continued progress. Speaker 800:40:23Got it. And have you kind of dimensionalized the EPS impact from the potential May 14 date and I think one of your peers back in COVID had to stop the dividend for a bit. I'm just wondering, have you thought about whether, the lack of earnings for this temporary period might impact the dividend or how to think about that? Speaker 300:40:48At this point, I do not see there's any impact to our dividend. We're in a good place on that. And what we provided was the revenue impact that you can assume will flow through earnings before tax. But no, I'm not expecting there to be a dividend impact. Speaker 400:41:09Okay. Thank you. Operator00:41:13Thank you. Our next question comes from the line of Reggie Smith with JPMorgan. Your line is now Speaker 900:41:18open. Hey, good morning and thanks for taking the question. I appreciate all the disclosure of the different scenarios. My question is, have you guys disclosed what the unmitigated impact would be in the Q4? And then I have a follow-up. Speaker 300:41:43No, we haven't, because really the impact is a combination of obviously the reduction in late fee to what will be applied, how it flows through the P and L and all new pricing actions that will flow through because they kind of they go hand in glove, right? Those will act in tandem. Speaker 900:42:07Got it. Understood. Then I was hoping, I guess, kind of switch subject, I was hoping that you could maybe give a little texture on the spending trends within some of your different pockets. I don't know if you could talk about maybe what's your higher income spending looks like, maybe different FICO scores, co brand versus private labels. Are there any trends worth calling out there? Speaker 900:42:34Occupancy strength, weakness, etcetera. Yes. Speaker 200:42:37It's what you would expect in this type of economy, right? So your prime and prime plus people are spending and they have some spending capacity and you'll see that. And as you move down the advantage of FICO chain, you see people focusing on more non discretionary items and they're focused on budgeting and not overextending themselves. So that's what we're seeing. So if you look at our co brand spend, you're seeing the co brand spend is probably on non discretionary items and we're seeing some lower big ticket spend as well. Speaker 900:43:13And if I could sneak one last one in. On Slide 9 is a diagram that shows obviously the different FICO buckets. Is there a way and have you guys disclosed how your losses kind of fall between those different tiers so that the relative weighting, I would imagine obviously that the bulk of your losses or rather the lower FICO bands represented disproportionate one. But any color you can provide around that would be helpful if you kind Speaker 500:43:46of think Speaker 900:43:46about losses in the back half of the year and how that could kind of migrate? Thank you. Speaker 300:43:53Yes. I think the one, no, we don't provide losses by risk band. Good question though. And one though that I think as you think about the risk band, it is indicative of what losses you may have in the future. But as I said before, because you think about loss, the risk scores basically drive losses. Speaker 300:44:14So as we see improvement in the overall risk scores, that should be indicative of future improvement as well. And some of that will be how risk scores move throughout the cycle. As there's improvement in the cycle risk scores will migrate back up. Right now we're in a period where they're migrating down despite our risk actions. Speaker 1000:44:38Okay. Thank you. Operator00:44:40Thank you. Our next question comes from the line of John Pancari with Evercore ISI. Your line is now open. Speaker 1000:44:50Good morning. So regarding the impact of the May 14 implementation, I heard your answer to Jeff's question that it should not impact the dividend. Does that mean that you expect that you'll earn the dividend in 2024 on an after tax bottom line basis? Because the math initially running the math you gave in your scenario implies that you could be either not earning any money this year or in a net loss. And so I just want Speaker 300:45:19to get your thoughts there. Yes. We have a capital plan with approved actions that we can take and flexibility on how we would use that capital. So again, that is where we're at and we do not expect or anticipate the need to reduce the dividend at this point. Speaker 1000:45:44Okay. And then just back to that, the like I said, the initial math is putting to a possible net loss for the year. Is there something we could be underestimating in running that math that gives you some confidence on the earnings potentially being positive when you run that May 14 scenario? Speaker 300:46:04I'll give more clarity around that in future discussions. But really when you think about one of the earlier things I said, we're going to have a tailwind from the improving losses in the back part of the year. You have improving losses, you have less reversal of interest and fees and you also will have a expected reserve rate reduction throughout the year consistent with our responsible growth. So I think all those things will aid in, I'll say hopefully not having to post a negative earnings for the year. Speaker 1000:46:39Okay, got it. All right. Thank you. Operator00:46:43Thank you. I'll now pass it back to Ralph Andrata for closing remarks. Speaker 200:46:48Thank you very much and thank you all for joining our call today and for your interest in Brett Financial. And we of course look forward to speaking with you again next quarter. And everyone have a terrific day. Operator00:46:58This concludes today's conference call. Thank you for your participation. You may now disconnect.Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallBread Financial Q1 202400:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) Bread Financial Earnings HeadlinesBanks are keeping credit card rates high even after the CFPB rule they blamed for high APRs was killedMay 7 at 7:00 AM | cnbc.comBread Financial, Bob Woodruff Foundation Announce Multiyear Mission to Improve Mental Health Care for Children in Military FamiliesMay 5 at 9:18 AM | prnewswire.comTrump wipes out trillions overnight…Is there anybody more powerful than Donald Trump right now? In a single tariff announcement, he wiped out nearly $5 trillion in wealth from the S&P 500 and $6.4 trillion from the Dow Jones… Not to mention the countless trillions of dollars lost in every market around the world… leaving the major political powers scrambling in fear of Trump’s next move.May 7, 2025 | Porter & Company (Ad)Bread Financial Holdings (NYSE:BFH) Has Affirmed Its Dividend Of $0.21May 2, 2025 | finance.yahoo.comBread Financial's (BFH) Market Perform Rating Reiterated at JMP SecuritiesApril 30, 2025 | americanbankingnews.comSeaport Res Ptn Predicts Higher Earnings for Bread FinancialApril 29, 2025 | americanbankingnews.comSee More Bread Financial Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Bread Financial? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Bread Financial and other key companies, straight to your email. Email Address About Bread FinancialBread Financial (NYSE:BFH) provides tech-forward payment and lending solutions to customers and consumer-based industries in North America. It offers credit card and other loans financing services, including risk management solutions, account origination, and funding services for private label and co-brand credit card programs, as well as through Bread partnerships; and Comenity-branded general purpose cash-back credit. The company also manages and services the loans it originates for private label, co-brand, and general-purpose credit card programs, and installment loans and split-pay products; and provides marketing, and data and analytics services. In addition, it offers an enhanced digital suite that includes a unified software development kit, which provides access to its suite of products, as well as promotes credit payment options earlier in the shopping experience. Further, the company through Bread, a digital payments platform and robust suite of application programming interfaces allows merchants and partners to integrate online point-of-sale financing and other digital payment products. It offers its products under the Bread CashbackTM, Bread PayTM, and Bread SavingsTM brands. The company was formerly known as Alliance Data Systems Corporation and changed its name to Bread Financial Holdings, Inc. in March 2022. 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There are 11 speakers on the call. Operator00:00:00Good morning, and welcome to the Baird Financial's First Quarter Earnings Conference Call. My name is Shannon, and I will be coordinating your call today. At this time, all parties have been placed on a listen only mode. Following today's presentation, the floor will be open for your questions. It is now my pleasure to introduce Mr. Operator00:00:20Brian Verrup, Head of Investor Relations at Brad Financial. The floor is yours. Speaker 100:00:26Thank you. Copies of the slides we will be reviewing and the earnings release can be found on the Investor Relations section of our website at breddfinancial.com. On the call today, we have Ralph Andretta, President and Chief Executive Officer and Perry Biberman, Executive Vice President and Chief Financial Officer. Before we begin, I would like to remind you that some of the comments made on today's call and some of the responses to your questions may contain forward looking statements. These statements are based on management's current expectations and assumptions and are subject to the risks and uncertainties described in the company's earnings release and other filings with the SEC. Speaker 100:01:06Also on today's call, our speakers will reference certain non GAAP financial measures, which we believe will provide useful information for investors. Reconciliation of those measures to GAAP are included in our quarterly earnings materials posted on our Investor Relations website. With that, I would like to turn the call over to Ralph Andretta. Speaker 200:01:27Thank you, Brian, and good morning to everyone joining the call. Starting with the key highlights from the Q1 on Slide 3. I am pleased with our solid start to the year. During the quarter, we generated net income of $134,000,000 and earnings per diluted share of $2.70 driven by a strong risk adjusted loan yield despite higher credit losses as expected. Importantly, we continue to strengthen our balance sheet. Speaker 200:01:55We increased our tangible book value by 20% year over year to nearly $46 per share, increased our direct to consumer deposits to $7,000,000,000 and continued to improve our regulatory capital ratios. Our solid financial position was acknowledged by the investment community as evidenced by strong investor demand for our 2023 senior unsecured notes offerings, which we opportunistically upsized in January of this year. This extended the majority of our debt maturities to 2029. At the same time, we reduced our parent level debt by $100,000,000 Additionally, we completed $11,000,000 of our $30,000,000 share repurchase authorization in the quarter. On the economic front, consumer spending in the Q1 continued to moderate given persistent inflation and higher interest rates. Speaker 200:02:54We observed a continued reduction in discretionary and big ticket spending in the quarter with many consumers focusing on non discretionary purchases. Although consumers increased the frequency of shopping in store and online, average transaction value decreased on the non discretionary purchases pressuring sales and loan growth. 1st quarter loan growth was further impacted by elevated gross losses as well as our proactive credit tightening initiative. We remained disciplined with our credit risk management actions given economic pressures affecting consumers spending and payment capacity. Evidence of our credit action impacts can be observed through our improved linked quarter delinquency rate, which we are observing improvements particularly in early stage buckets. Speaker 200:03:40In response to the CFPB's final rule regarding credit card late fees, we have continued taking necessary steps to improve our financial resilience and adapt our pricing to the rule change. I am pleased that we have made meaningful progress in the quarter working closely with our brand partners to jointly identify necessary actions and determine timing to implement our plans. This resulted in improved financial projections and better visibility of the expected net financial impact of the rule versus what we previously disclosed regardless of the effective date. Pager will share more details when he discusses our outlook. Some of the early mitigating actions underway include various consumer pricing actions such as increased APRs and statement fees among others. Speaker 200:04:27The combination of our mitigation strategies and the diversification of our products and industry verticals and our improved credit profile over the past 5 years position us well to adapt to the rule change over time. We are closely monitoring the ongoing litigation related to the final CFPB late fee rule, but we'll continue to implement our mitigation strategy given the uncertainty surrounding the timing and outcome. I would like to reiterate what I have said in the past. We along with prominent industry and business associations continue to believe this late fee rule negatively impacts consumers. Not only will a lower late fee serve far less as a deterrent or penalty for consumers paying late, meaning more customers will pay late and therefore impacting their credit scores, the CFPB late fee rule change will also ultimately result in consumers paying more for credit through higher APRs and additional fees and in some cases consumers losing access to credit. Speaker 200:05:25Regardless of the litigation against CFPB, we remain focused on ensuring we deliver long term value for our shareholders. Turning to Slide 4. Our disciplined capital allocation strategy focuses on funding responsible, profitable growth, improving our capital metrics, reducing parent debt and driving long term shareholder value. Looking at the chart on the left, you can see that since the Q1 of 2020, we have more than tripled our TCE to TA ratio to 10.6% and we see room for further improvement. We will host an investor event on June 18, where we will further discuss our capital targets and allocation strategies and how we will balance achieving these targets with continued investments in our business while driving long term growth. Speaker 200:06:17We're also making progress on debt reduction. As shown in the second chart, in just over 4 years, we have reduced parent level debt by 58% paying down more than 1 point including the most recent $100,000,000 pay down in January. We improved our double leverage ratio from over 400% to 118% during this time period. As previously mentioned, we have $100,000,000 remaining in our 20 26 bonds, which we intend to pay off later this year, reducing our leverage ratio. Finally, our tangible book value of $46 per share has grown at a 31% compounded annual rate since the Q1 of 2020. Speaker 200:07:00Supported by our strong cash flow generation, we expect to continue to grow our tangible book value further over time. We believe this growth combined with our financial resilience, which we displayed this quarter and strengthened balance sheet should yield a valuation that is multiple of our tangible book value. Our experienced leadership team has a decades long track record of successfully managing through economic cycles and regulatory changes. We remain focused on generating strong returns through prudent capital and risk management, reflecting our unwavering commitment to drive sustainable, profitable growth and build long term value for our shareholders through challenging economic and regulatory environments. Turning to Slide 5. Speaker 200:07:47Our key focus areas for 2024 have not changed. To reiterate, they are growing responsibly, managing the macroeconomic and regulatory environment, accelerating digital and technology offerings and driving operational excellence. We are laser focused on generating responsible growth, while further scaling and diversifying our product offerings to align with a challenging economic landscape. Although our sales and loan growth may moderate in 2024, reflecting ongoing challenging macroeconomic conditions, we are focused on creating long term value for our shareholders. Managing the macroeconomic and regulatory environment effectively is fundamental to our success. Speaker 200:08:31With the CF3 credit card late fee rule effective date looming, we continue to execute numerous mitigation strategies intended to help offset the anticipated financial impact as I discussed. Accelerating our digital and technology capabilities remains a top priority. Throughout 2024, we will focus on further building out our capabilities to enhance customer experience and satisfaction, including the continued rollout of our mobile app to Brand Partners customers. Finally, our heightened focus on operational excellence to drive improved customer experience, enterprise wide efficiency and reduced risk and value creation is embedded in all our decision making. We have seen early success in our customer care area, where we are utilizing our investments in digital technology, machine learning and bots to better serve our customers. Speaker 200:09:24For example, our enhanced interactive voice response system provides cardholders with self-service options and enhanced issues classification, leading to faster call resolution, higher satisfaction and lower cost to serve. Our goal is to consistently generate operation and expense efficiencies that enable reinvestment in our business, support responsible growth and achieve our targeted returns. As I mentioned earlier, we will host an Investor Day on June 18, where our leadership team will provide a more comprehensive update on our business strategy and refresh long term financial targets. Now I'll turn it over to Perry to review the quarter's financials and discuss our outlook. Speaker 300:10:05Thanks Ralph and good morning everyone. Moving to Slide 6, which provides our Q1 financial highlights. During the Q1, credit sales and average loans were down year over year as the Q1 of 2023 included approximately 2 months of BJ's activities. The quarter was additionally impacted by moderating consumer spend and our credit tightening actions. Revenue was $1,000,000,000 in the quarter, down 23% year over year due to the gain generated from the BJ sale in the prior year, coupled with lower net fee revenue and higher interest expense this year. Speaker 300:10:42Income from continuing operations decreased by $320,000,000 as the prior year benefited from the BJ's gain on sale and related reserve release. Looking at the financials in more detail on Slide 7, total net interest income for the quarter decreased 6% year over year driven by a combination of lower average loans and lower net interest margin resulting from the higher reversal of interest and fees due to elevated gross credit losses. Total non interest income in the quarter was pressured by lower merchant discount fees as a result of moderating sales on big ticket items. We would expect this pressure to continue in the coming quarters as consumers continue to make smaller non discretionary purchases versus larger big ticket purchases. Total non interest expense increased 12% year over year, primarily driven by a decrease in card and processing costs, including fraud and a reduction in marketing expenses and depreciation and amortization costs. Speaker 300:11:41Additional details on expense drivers can be found in the appendix of the slide deck posted on our website. Pretax pre provision earnings or PPNR decreased $236,000,000 or 32% driven by the gain on portfolio sale in the prior year. PP and R less the gain on portfolio sale was down $6,000,000 nearly flat to a year ago. Turning to slide 8. Loan yield increased 40 basis points year over year benefiting from the upward trend in the prime rate causing our variable price loans to move higher in tandem. Speaker 300:12:15Both loan yield of 27.0% and net interest margin of 18.7% were pressured sequentially from an increase in the reversal of interest and fees related to higher sequential gross credit losses. This continued pressure together with normal seasonal trends and higher funding costs is expected to result in a sequential reduction in net interest margin in Q2 of 2024. On the funding side, we are seeing total funding costs moderate as deposit costs are beginning to stabilize. Additionally, as you can see on the bottom right chart, our funding mix continues to improve fueled by growth in direct to consumer deposits, which increased to $7,000,000,000 to end the Q1 as well as meaningful reductions of our unsecured debt as previously disclosed. Direct to consumer deposits accounted for 36% of our average funding, up from 28% a year ago. Speaker 300:13:14While we anticipate that direct to consumer deposits will continue to grow steadily, we will maintain the flexibility of our diversified funding sources, including secured and wholesale funding to opportunistically and efficiently fund our long term growth objectives. Moving to credit on Slide 9. Our delinquency rate for the Q1 was 6.2%, down from the 4th quarter and showed a linked quarter decrease beyond seasonal trend expectations. The signs of stabilization and improvement are a result of our ongoing credit tightening actions. The net loss rate was 8.5% for the quarter compared to 7.0% in the Q1 of 2023 and 8.0% in the Q4 of 2023. Speaker 300:14:02The Q1 net loss rate was elevated compared to last year's level due to more challenging macroeconomic conditions, pressuring consumer payment rates, as well as ongoing credit tightening and slower responsible loan growth impact in the denominator. We expect the net loss rate to peak in the Q2 of 2024 at around 9% with May marking the high point for the year. Given the inflection and delinquency, we have optimism and confidence that the net loss rate will improve in the second half of the year. The degree of improvement will remain macro dependent. As expected, the reserve rate increased sequentially to 12.4% as transactor balances decrease seasonally in the Q1 with the rate returning to levels seen in the 1st 3 quarters of 2023. Speaker 300:14:50We intend to maintain a conservative weighting of economic scenarios in our credit reserve model until we see sustained improvement in delinquency and improved macroeconomic outlooks. Looking at our credit risk distribution mix, the percentage of cardholders with 6 60 plus credit score remained above pre pandemic levels despite continued inflationary pressures. This improvement is a result of our prudent credit tightening actions as well as our more diversified product mix. We continue to proactively manage our credit risk to protect our balance sheet and ensure we are compensated for the risk we take. Moving to slide 10. Speaker 300:15:32We have significantly enhanced our financial resilience by strengthening our balance sheet and balancing credit risk with returns. Our financial resilience was evident this quarter as despite elevated losses, we generated high quality earnings, growing our tangible book value. Our commitment to strengthening our balance sheet is highlighted by our reduced parent debt level, growing regulatory capital ratios and conservative loan loss reserve. Our loan loss reserve rate is more than 300 basis points higher than our CECL day 1 rate in 2020. Our quarter end loss absorption capacity, which we define as our allowance for credit losses plus tangible common equity divided by total end of period loans was 25%, providing a strong margin of protection should more adverse economic conditions arise. Speaker 300:16:26We continue to proactively manage our credit risk strategy across the account lifecycle from time of acquisition to ongoing credit line management to account closures as necessary. On a risk adjusted basis, our new account approval rates are more than 100 basis points lower than last year and nearly 500 basis points lower than pre pandemic. The average VantageScore of new accounts is now up 5 points year over year to 715, driven by continued credit tightening and improvements in our product risk mix. The products mix shift has also resulted in more than 50% of our credit sales coming from co brand and proprietary products. Additionally, we have also prudently paused line increases and expanded line decreases for vulnerable segments, all of which have reduced our risk exposure. Speaker 300:17:16We remain confident in our disciplined credit risk management and ability to drive sustainable value through the full economic cycle. Delivering responsible profitable growth remains a top priority even if doing so requires a disciplined slower rate of growth during periods of economic uncertainty. Finally, Slide 11 provides our 2024 financial outlook. We have updated our 2024 financial outlook to include the potential impacts from the final CFPB late fee rule. While uncertainty remains regarding the final outcomes of the legal proceedings regarding the rules implementation and timing, we felt it would be helpful to provide a full year outlook with a May 14th assumed implementation date. Speaker 300:18:02Our outlook contemplates continued slower credit sales growth as a result of further moderation in consumer spending and ongoing credit tightening, both of which pressure loan and revenue growth and net loss rate in the near term. In addition, our 2024 outlook still conservatively assumes 3 interest rate decreases by the Federal Reserve in the second half of the year, which is expected to slightly pressure total net interest income. We acknowledge an increasing likelihood that rates will remain higher for longer, which would be a slight tailwind to our net interest margin, but would also indicate more persistent inflation, which would continue to pressure consumer spend, ability to pay, result in loan growth and potentially credit losses. Based on our current economic outlook, proactive credit tightening actions, higher gross credit losses and visibility into our new business pipeline, we expect 2024 average loans to be down low single digits on a percentage basis relative to 2023. Moving to revenue, I will share 3 possible outcomes. Operator00:19:111st, Speaker 300:19:12a scenario where the CFPB fee does not take effect in 2024, implying a legal stay decision before May 14. 2nd, our current updated guidance, which assumes the CFPB rule goes into effect on May 14. And third, a hypothetical October 1st rule effective date for a consistent comparison to what we shared on our last earnings call in January. So first, assuming the CFPB late fee rule does not go into effect this year, we expect full year revenue growth excluding gain on portfolio sales to be down around mid single digits for the year, in line with our previous guidance. The year over year revenue reduction is driven by lower average loans, higher reversal of interest and fees due to expected higher gross losses, lower merchant discount fee from lower big ticket originations and is inclusive of 3 projected interest rate reductions by the Federal Reserve. Speaker 300:20:15In the next scenario, which is our current updated guidance outlook, we are assuming a May 14 effective date for the late fee rule. Full year total revenue growth for 2024, excluding gains on portfolio sales is anticipated to be down in the mid to high teen range. Additionally, when looking specifically at the Q4 of this year and still assuming a May 14 effective date, the CFPB late fee rule is expected to reduce 4th quarter total revenue in the mid teen range on an isolated basis relative to the Q4 of 2023. Our estimates are net of mitigation actions that we believe will positively impact this year's results. Lastly, assuming a temporary stay is granted and using a hypothetical effective date of October 1, 2024, our updated estimate is that the rule would be expected to reduce 4th quarter 2024 total revenue by approximately 20% on an isolated basis relative to the Q4 of 2023 net of mitigation actions. Speaker 300:21:29The improvement from the 25% impact we announced on our Q4 earnings call to the 20% now incorporates final rule details and highlights the continued progress we have made since the final rule was released. As a result of discussions with our brand partners regarding customer pricing actions and clarity on the timing of implementation, we have higher levels of confidence in the success of our actions. We continue to expect the financial impact of the late fee rule will lessen over time as our full spectrum of mitigation actions are phased in and mature. As we adapt and evolve our products, our mitigating actions are focused on preserving program profitability and returns over the long term and ensuring safety and soundness of our banks throughout all periods. Going back to our guidance scenario of a May 14 effective date for the CFPB late fee rule, we expect total non interest expenses to be down low to mid single digits for the year as we remain focused on expense discipline and operational excellence. Speaker 300:22:32As Ralph highlighted, we continue to strategically invest in technology modernization, digital advancement and product innovation that will drive future growth and efficiencies. In the year, we expect certain CFPB late fee mitigation strategies to include additional expense. Estimates for these expenses are included in our updated guidance. We expect a net loss rate in the low 8% range for 2024, peaking in the Q2 at around 9% as inflation continues to pressure consumers' ability to pay and moderates their spend. Our outlook is inclusive of our ongoing credit tightening actions and expected slower growth impacting the net loss rate. Speaker 300:23:14We are projecting a lower loss rate in the second half 2024 versus the first half as a result of the credit actions we have taken and assume gradual modest improvement in economic conditions throughout the year. Finally, our full year normalized effective tax rate is now expected to be in the range of 27% to 30%, higher than previously guided 25% to 26% range due to the CFPB late fee rule change lowering earnings before tax. Quarter over quarter variability will continue due to timing of certain discrete items. In closing, we are confident in our ability to successfully manage risk return trade offs through this challenging macroeconomic and regulatory environment, while continuing to make strategic investments that drive long term value for our stakeholders. Operator, we are now ready to open up the lines for questions. Operator00:24:10Thank Our first question comes from the line of Mihir Bhatia with Bank of America. Your line is now open. Speaker 400:24:33Hi, good morning and thank you for taking my question. Just wanted to start with the late payroll and some of the mitigation actions you have taken. And maybe just talk about a couple of things here, right? The first is what actions have you taken already and what's worked well? What are you seeing? Speaker 400:24:52Where are you seeing pushback? What are you hearing from customers, retail partners? Like I guess, just trying to understand what all has happened already versus what's still planned to be and what kind of response you're seeing? Speaker 200:25:06Yes. It's Ralph. I'll start and I'll ask Perry to chime in. So actions we've taken to date already to mitigate our product and portfolio diversification. We've made certain pricing actions inclusive of fee and some policy changes. Speaker 200:25:20And then we have our ongoing discussions with partners. So far from a customer behavior perspective, we haven't seen anything dramatic. It's early days, so we haven't seen anything that would be alarming to us. It's kind of what we thought we would see. But I'll caution that without we need to take a longer term view about that. Speaker 200:25:40Our partners realize that this is a reality now and they're working with us collaboratively to, what can be the changes we want to make and making sure that quite frankly that the changes are accepted by the partner in us and are well executed as we move forward. But that's what we're seeing. Perry, anything to add? Speaker 300:26:00Yes. And just in terms of a little more color, I mean, I'd tell you that the end of last year, you started to see us take, I'll say, a half step into some pricing actions around higher APRs. As an example, there was a we used to have like we call it a soft cap on APRs not going above $29.99 while we removed that. We increased the spread over the prime rate index. And again, not taking it up to where I think the end state on APRs will be, but a half step because you don't want to get dislocated from what was in the market. Speaker 300:26:31So that was happening and now you're seeing that the final rule with the date came along. You're seeing it in the marketplace and you'll see it with us in the coming months, more pricing actions inclusive of additional fees and policy changes as Ralph mentioned. Speaker 400:26:47Thank you. And then maybe just switching to a little bit on the credit side. You're obviously expecting credit to peak here, but I wanted to dig in a little bit more on the credit actions you've been taking to tighten underwriting. And I guess when I look at Slide 9, like the greater than $660,000,000 piece of the credit distribution is not getting higher. Like I'm trying to understand some of the credit actions. Speaker 400:27:15I'm basically trying to square that circle. Like you're taking credit actions, you're saying you've taken actions to tighten credit, which is going to help delinquencies. And we see that improvement in the delinquency rate, but we're not seeing the risk distribution improve like can you help me with that a little bit? Thank you. Speaker 200:27:30Yes. So we've been proactively managing our credit risk strategy across our entire lifecycle from acquisitions to line management to account closures. And if you think about it on a risk adjusted basis, our approval rates today are 110 basis points lower than nearly 500 basis points lower than pre pandemic. And our new account average vantage score is higher than it's ever been. So the distribution is higher. Speaker 200:28:02We're pausing some line increases to prime and sometimes prime plus and we are expanding line decreases where we think appropriate. So with this broad based inflationary pressure, it's difficult to isolate a remedy. But however, we've continued to proactively assign the right lines and proactively manage lines. So we make sure people don't get overextended as they move forward. Speaker 300:28:31Yes. And I'd add one more thing to what Ralph just said, right? When you're looking at the risk distribution that we put on the chart, everything Ralph just spoke about is happening on the new accounts coming in at the best risk scores that we've seen, coupled with lower line assignments, all those things and that we're doing to protect the existing base. But then, what's happened is you have FICO or risk score migration, right? So as you book accounts in the past few years that were higher risk, higher credit quality in an environment like this, their risk scores migrate downward. Speaker 300:29:05So that's what's causing you not to see the improvement that is fully reflective of all the actions we've taken. So the fact that it's actually stabilized is reflective of all the actions that we have put in place. Speaker 400:29:17Thank you. Operator00:29:20Thank you. Our next question comes from the line of Sanjay Sakhrani with KBW. Your line is now open. Speaker 500:29:29Thank you. Good morning. Just on the back of these mitigation actions, obviously, it's very positive that you've been able to mitigate the impact in the 4th quarter as early as 4th quarter. Maybe you could just talk about how much work there is to be done to even get that impact lower? Like is it possible you can even get it lower? Speaker 500:29:48And then maybe, Harry, you could help with the path of offsetting the entire impact into the future? Like what would be the timeline roughly as you sit here today? Thanks. Speaker 300:29:59Yes. I would say that in terms of path to continue to reduce the impact, the team is feverishly working nonstop with brand partners, coming up with other policy changes, other things that can help close that gap. But I think in terms of, I'll say the time to implement and what's in front of us, we're trying to give you our best view at this point. And then as we move into 2025, we expect to continue to see improvements on that. And the second part of your question was? Speaker 500:30:30Yes. Just like how much like is there a potential you could even cut that 20% down as early as the 4th quarter? Like the 20%, you've got 25% down to 20% can you be lower with the work that you guys are doing? Or is that sort of the best at this point? Speaker 300:30:49I think we have a line of sight into the final rule. There's still ongoing partner negotiations. So we will update that as we have more information. Speaker 500:31:01Got it. And just one on Speaker 300:31:06And then the other part of that is right is with the APR changes, we said this before, it just takes time for those to burn in and have their full effect while some fees that get implemented obviously have the near term impact. But we've reflected for what we have the high confidence in right now. It's possible to improve a little bit, but I don't expect material movements from that. Speaker 500:31:27Okay. Got it. And just one question, I know Mihir asked about the credit, but just on the reserve rate that went higher and I think your credit outlook was consistent, if not slightly better. Just as we look ahead, what drives this reserve rate going forward? Speaker 300:31:44Yes. And I appreciate that question. It did go higher, but Speaker 600:31:48I think about 8 basis points, right? Speaker 300:31:49And if you think about the reserve rate, it's been pretty steady from the Q1 of 2023 and it's moved around a few basis points up and down. And that's all this is. We didn't change a lot of assumptions in the model. And what was interesting, I mean, as you would imagine, there's a lot of complexities that go into the CECL reserve rate and the modeling. We didn't change our risk weightings. Speaker 300:32:15And to your point, some of the early stage delinquency came in better, but you also in the model and the baseline economic outlook and the adverse and the baseline economic outlook and the adverse and severely adverse outlooks that get weighted into the risk overlay. And surprisingly, when that runs through a model, it creates a little bit larger overlay by a little. It's not a ton. And it didn't seem like the right time to reduce weightings in the overlays just to keep the number flat, full transparency. So what my expectations are as the peak losses are in the rearview mirror at the end of the second quarter and delinquencies improve, we should start to see some improvement in the reserve rate and I would expect to exit the year with a lower reserve rate than when we exited 2023. Speaker 500:33:12Perfect. Thank you very much. Operator00:33:16Thank you. Our next question comes from the line of Moshe Orenbuch with TD Cowen. Your line is now open. Speaker 600:33:23Great, thanks. Getting back on the late fee issue, could you just talk a little bit, Perry, about the steps that you've actually already taken, the steps that you expect to be taken by May 14 and what how long that takes to kind of flow into the earnings? Because I'm trying to parse through some of the things you've said about the 3 different scenarios and that would be helpful. Thanks. Speaker 300:33:50Sure. So the actions that have been taken as mentioned earlier, it's some of those early APR increases that were already in flight and as you and I have discussed before, it takes some time for those to burn in. And now what you're going to see come through is further increases in the base APRs for new transactions on existing accounts, higher APRs on new accounts. You'll see an introduction of statement fees that will roll into the market, in a sequenced way with different partners, starting, I'd say in the next few months. And so really it's a matter of the timing of when these hit market and the value that they will have. Speaker 300:34:30And then on top of that, you'll start to have some additional underwriting changes and product strategy changes that will happen later in the year and perhaps into early next year. And then some other fees, you'll start to see things like promo fees on big ticket purchases and the like. Speaker 600:34:50Okay. Thanks. And on the credit side, I mean, you've talked a lot really over the last year and change about the impact of inflation on your customer base. What do you think it takes for things to be closer to a normal situation? Like, is it just continued wage growth, like in how much time? Speaker 600:35:13Do you I mean, do you think about that and then have a thought about how that could be reflected in your credit metrics? Speaker 300:35:25Yes, that's a great question. Something that there's a chart that I love to look at, which is a cumulative gap between inflation and wage growth. And we had a couple of months this quarter where it was actually closing, which was encouraging, but then it kind of reversed course a little bit in March. I'd like to see that continue to improve. So to your point, wage growth outpacing inflation is good for the consumer, particularly those that we serve. Speaker 300:35:50That's what we'll end up giving them relief. I mean, encouraging part is they're not over levering. I mean, they're really trying to do the best they can and use discipline to repurpose their spend into things that are non discretionary and make sure they're able to manage their finances. I think that will help obviously lower interest rates help consumers more broadly, but unemployment has been good. So I think I'm optimistic of the future. Speaker 300:36:16And then for us, the credit actions that we've taken, putting a better book, will also improve our delinquency and losses. And then as you start to have the tailwinds of the improved economy and that with the wage growth outpace inflation, then you'll start to see us be able to unwind some of the restrictive line increases, more approvals come through which will be a tailwind to growth as well. Okay. Thanks very much. Operator00:36:43Thank you. Our next question comes from the line of Bill Carcache with Wolfe Research Securities. Your line is now open. Speaker 700:36:52Thanks. Good morning, Ralph and Perry. Following up on Sanjay's question about how long it will take to mitigate the effect, can you discuss how you're thinking about the earnings power and return generating ability of the business? How that's evolved as we look to the other side of implementation, both in terms of ROA and ROE? You mentioned, Perry, that there would be some underwriting and product changes. Speaker 700:37:15Just curious how that you see that impacting returns and overall profitability? Speaker 300:37:20Yes. I think what I would direct my response back to is what we've said before is that our goal is to deliver strong returns on the other side of this. And with all the pricing and APR changes that go into effect, particularly the APRs, if you recall that chart we put out there at one of the investor conferences, it takes a few years for the full value of APR changes to work its way through. But our goal is to get back to strong returns obviously as fast as possible and we'll give more guidance on that at our Investor Day. Speaker 700:37:54Okay. Thank you. And then separately on capital, your largest peer targets and 11% CET1 ratio, how does the 12.6% that you're at currently compare relative to what you would view as sort of your longer term target? I know this will probably come up during Investor Day, but maybe some initial thoughts now. And since you're not aggressively growing loans currently, are we approaching a level where we could see you return capital more aggressively? Speaker 300:38:21Yes, you nailed it. We will give more direction on that at Investor Day, but I would tell you that we have more room for improvement in CET1. And I know it's we all want to do a compare ourselves to different peers. Everybody has a different capital stack and structure. So we all have different binding constraints. Speaker 300:38:41So we'll go through that more at our Investor Day. Speaker 400:38:46Okay. Thank you. Operator00:38:49Thank you. Our next question comes from the line of Jeff Adelson with Morgan Stanley. Your line is now open. Speaker 800:39:02Hey, good morning. Speaker 600:39:03I was just wondering if Speaker 800:39:04we could adjust a little bit more head on why the 20% came in lower than the prior 25%. I know you're expressing more confidence in that view there. But Perry, I think you mentioned before that some retailers were kind of holding out until the rule actually came through. Are you noticing maybe more retailers now coming on board with your plans, giving that, hey, it looks like we're sitting here less than 3 weeks away and this might potentially come through. Just maybe speak to what kind of progress you're seeing on retailers that have kind of held out on doing anything yet? Speaker 300:39:39Yes. It's a really, summarize that pretty well, right. 90 days ago, and it's a long time in this process. And the final rule came out when we gave our initial estimate. We tried to give an estimate based on our degree of confidence of what we believe we could execute and where we were with partner discussions. Speaker 300:40:01And over the past 90 days, we had more clarity into the final rule as well as it brought a lot more clarity to the discussions and actions that had to happen with partners and more of those partners agreements in terms of what we were going to deliver with them. So it's really just continued progress. Speaker 800:40:23Got it. And have you kind of dimensionalized the EPS impact from the potential May 14 date and I think one of your peers back in COVID had to stop the dividend for a bit. I'm just wondering, have you thought about whether, the lack of earnings for this temporary period might impact the dividend or how to think about that? Speaker 300:40:48At this point, I do not see there's any impact to our dividend. We're in a good place on that. And what we provided was the revenue impact that you can assume will flow through earnings before tax. But no, I'm not expecting there to be a dividend impact. Speaker 400:41:09Okay. Thank you. Operator00:41:13Thank you. Our next question comes from the line of Reggie Smith with JPMorgan. Your line is now Speaker 900:41:18open. Hey, good morning and thanks for taking the question. I appreciate all the disclosure of the different scenarios. My question is, have you guys disclosed what the unmitigated impact would be in the Q4? And then I have a follow-up. Speaker 300:41:43No, we haven't, because really the impact is a combination of obviously the reduction in late fee to what will be applied, how it flows through the P and L and all new pricing actions that will flow through because they kind of they go hand in glove, right? Those will act in tandem. Speaker 900:42:07Got it. Understood. Then I was hoping, I guess, kind of switch subject, I was hoping that you could maybe give a little texture on the spending trends within some of your different pockets. I don't know if you could talk about maybe what's your higher income spending looks like, maybe different FICO scores, co brand versus private labels. Are there any trends worth calling out there? Speaker 900:42:34Occupancy strength, weakness, etcetera. Yes. Speaker 200:42:37It's what you would expect in this type of economy, right? So your prime and prime plus people are spending and they have some spending capacity and you'll see that. And as you move down the advantage of FICO chain, you see people focusing on more non discretionary items and they're focused on budgeting and not overextending themselves. So that's what we're seeing. So if you look at our co brand spend, you're seeing the co brand spend is probably on non discretionary items and we're seeing some lower big ticket spend as well. Speaker 900:43:13And if I could sneak one last one in. On Slide 9 is a diagram that shows obviously the different FICO buckets. Is there a way and have you guys disclosed how your losses kind of fall between those different tiers so that the relative weighting, I would imagine obviously that the bulk of your losses or rather the lower FICO bands represented disproportionate one. But any color you can provide around that would be helpful if you kind Speaker 500:43:46of think Speaker 900:43:46about losses in the back half of the year and how that could kind of migrate? Thank you. Speaker 300:43:53Yes. I think the one, no, we don't provide losses by risk band. Good question though. And one though that I think as you think about the risk band, it is indicative of what losses you may have in the future. But as I said before, because you think about loss, the risk scores basically drive losses. Speaker 300:44:14So as we see improvement in the overall risk scores, that should be indicative of future improvement as well. And some of that will be how risk scores move throughout the cycle. As there's improvement in the cycle risk scores will migrate back up. Right now we're in a period where they're migrating down despite our risk actions. Speaker 1000:44:38Okay. Thank you. Operator00:44:40Thank you. Our next question comes from the line of John Pancari with Evercore ISI. Your line is now open. Speaker 1000:44:50Good morning. So regarding the impact of the May 14 implementation, I heard your answer to Jeff's question that it should not impact the dividend. Does that mean that you expect that you'll earn the dividend in 2024 on an after tax bottom line basis? Because the math initially running the math you gave in your scenario implies that you could be either not earning any money this year or in a net loss. And so I just want Speaker 300:45:19to get your thoughts there. Yes. We have a capital plan with approved actions that we can take and flexibility on how we would use that capital. So again, that is where we're at and we do not expect or anticipate the need to reduce the dividend at this point. Speaker 1000:45:44Okay. And then just back to that, the like I said, the initial math is putting to a possible net loss for the year. Is there something we could be underestimating in running that math that gives you some confidence on the earnings potentially being positive when you run that May 14 scenario? Speaker 300:46:04I'll give more clarity around that in future discussions. But really when you think about one of the earlier things I said, we're going to have a tailwind from the improving losses in the back part of the year. You have improving losses, you have less reversal of interest and fees and you also will have a expected reserve rate reduction throughout the year consistent with our responsible growth. So I think all those things will aid in, I'll say hopefully not having to post a negative earnings for the year. Speaker 1000:46:39Okay, got it. All right. Thank you. Operator00:46:43Thank you. I'll now pass it back to Ralph Andrata for closing remarks. Speaker 200:46:48Thank you very much and thank you all for joining our call today and for your interest in Brett Financial. And we of course look forward to speaking with you again next quarter. And everyone have a terrific day. Operator00:46:58This concludes today's conference call. Thank you for your participation. You may now disconnect.Read morePowered by