Bank of America Q4 2024 Earnings Results & Report

Bank of America EPS Results

• Actual EPS: $0.82
• Consensus EPS: $0.77
• Beat/Miss: Beat by +$0.05
• One Year Ago EPS: $0.70
• EPS Beat Rate: 7 of last 8 quarters

Bank of America Revenue Results

• Actual Revenue: $25.30 billion
• Expected Revenue: $25.12 billion
• Beat/Miss: Beat by +$183.36 million
• YoY Revenue Growth: +15.00%

Bank of America (NYSE:BAC) is a financial services company serving consumers, businesses, institutional investors and government entities. Its offerings include checking and savings accounts, credit and debit cards, mortgages, auto loans and other lending, as well as payment and treasury services.

The company also provides investment and wealth management through Merrill and Bank of America Private Bank, and serves corporate and institutional clients with commercial banking, capital markets, trading and advisory services.

Bank of America traces its history to the Bank of Italy, founded in San Francisco in 1904 by Amadeo Peter Giannini. It is headquartered in Charlotte, North Carolina, and serves customers across the United States, with operations and clients in international markets. Brian Moynihan is the company's chair and chief executive officer.

Bank of America Q4 2024 Earnings Call Transcript

Key Takeaways

• In Q4, Bank of America reported $6.7 billion in net income and EPS of $0.82, capping a full-year revenue of $102 billion and net income of $27.1 billion (EPS $3.21).
• Net interest income (NII) bottomed at $13.9 billion in Q2 2024 and rose to $14.5 billion (FTE) in Q4, and the bank expects record NII in 2025 with 6%–7% growth.
• Deposit balances grew for a sixth consecutive quarter, with disciplined pricing pushing overall rate paid on deposits down to 194 basis points from 210 bps in Q3.
• Asset quality remained strong with net charge-offs of ~$1.5 billion and a 54 bps net charge-off ratio, as consumer and commercial credit losses continued to normalize.
• The bank returned $21 billion of capital to shareholders in 2024—75% more than 2023—including an 8% increase in the common dividend.

Presentation

[Operator]

Good day, everyone, and welcome to today's Q4 Bank of America earnings announcement. At this time, all participants are in a listen-only mode. Later, you will have the opportunity to ask questions during the question-and-answer session. Please note today's call will be recorded, and I will be standing by should you need any assistance. It is now my pleasure to turn the conference over to Lee McEntire. You may begin.

[Lee McEntire, Head of Investor Relations at Bank of America]

Good morning. Thank you. Welcome. Thank you for coming to the call to discuss our fourth quarter results. Our earnings release documents are available on the investor relations section of the bankofamerica.com website, and they include the earnings presentation that we'll make reference to during this call. I hope everyone had a chance to review the documents. Our CEO, Brian Moynihan, will make some opening comments before Alastair Borthwick, our CFO, discusses the details of the quarter. Let me just remind you before we start that we may make forward-looking statements and refer to non-GAAP financial measures during the call. Forward-looking statements are based on management's current expectations and the assumptions that are subject to risk and uncertainties. Factors that may cause our actual results to materially differ from expectations are detailed in the earnings materials and the SEC filings available on our website.

[Lee McEntire, Head of Investor Relations at Bank of America]

Information about our non-GAAP financial measures, including reconciliations to U.S. GAAP, can also be found in our earnings materials that are available on the website, so with that, I'm happy to turn the call over to Brian.

[Brian Moynihan, CEO at Bank of America]

Good morning, everyone, and thank you for joining us. Before we begin today, I just want to express our deep concern for our community's clients and teammates impacted by the California wildfires. Our top priority, of course, is ensuring the safety and welfare of our team and helping our clients and customers. Our imperturbable Market President, Raul Anaya, is leading our team out there. We have teams on the ground assisting in any way we can and are monitoring the situation to extend support and resources. So far, we have activated our Client Assistance Program, donated $1 million in disaster relief to the American Red Cross, and additional contributions to the LA Food Bank and the LA Chamber of Commerce small business efforts. With that, let's turn to earnings starting on page two of the presentation. This morning, we reported $6.7 billion in net income.

[Brian Moynihan, CEO at Bank of America]

That is $0.82 in EPS for the fourth quarter. That was a solid finish to another good year at Bank of America. We grew revenue on a year-over-year basis in every category in quarter four. We saw good loan and deposit growth, and Alastair's going to walk you through some of the details of the quarter in a moment, but I want to thank our team for another great year. For the full year of 2024, we generated $102 billion of revenue and reported net income of $27 billion, $27.1 billion of EPS of $3.21. We produced 83 basis points return on assets and 13% return on tangible common equity. We generated these results working from a strong balance sheet that allowed us to support clients, and the economy has continued to grow. The economy appears to be now settled into a 2%-3% GDP-type growth environment.

[Brian Moynihan, CEO at Bank of America]

It has healthy employment levels and a resilient consumer. The tenacity of the American consumer can be seen in our data. So far, in the first two weeks in January, they're spending money at a 4%-5% clip over last year, similar to what they did in the fourth quarter, and on our business side, the clients are profitable, they're liquid, and seeing good productivity. We ended the year with $953 billion of liquidity. We also ended with $201 billion of regulatory CET1 capital and a CET1 ratio of 11.9%, leaving us nearly 115 basis points of excess capital as we begin 2025. For Bank of America, the year was characterized by a few important highlights that played out as expected and were consistent with our communications to you throughout the year.

[Brian Moynihan, CEO at Bank of America]

First, we saw net interest income bottom out at $13.9 billion on an FTE basis in the second quarter of 2024. We ended the year with the fourth quarter on the same FTE basis at $14.5 billion. Then that was a bit better than we expected. This obviously provides a great starting point for 2025, and based on the assumptions Alastair is going to discuss a little later, we should report record NII in 2025. So how did we do that? We drove organic growth in all the businesses, and that we have highlighted on slide three. We saw continued growth in net new checking, new households, new companies, and commercial banking, growth in our institutional markets business. This organic activity enabled us to grow loans and deposits at a pace we believe is to be ahead of our industry average and our peers.

[Brian Moynihan, CEO at Bank of America]

A key for us, obviously, is a growth in our deposit franchise. If you look at slide four, you can see we've now grown deposits for six consecutive quarters. In the most recent quarter, we saw growth in consumer balances and stability around non-interest-bearing balances across all the businesses. We continue to price in a disciplined manner, and rates paid moved lower this quarter across the board. Overall rate paid on deposits moved from 210 basis points in the third quarter to 194 basis points this quarter, and we're lower in the fourth quarter, and we're lower in every business segment. On the loan side, consumer loans grew in every category linked quarter.

[Brian Moynihan, CEO at Bank of America]

Commercial loan demand continued to build off the strength we saw in the third quarter of 2024, and commercial loans grew 5% year-over-year for the fourth quarter at a much faster annualized pace when comparing the third quarter to the fourth quarter of 2024. Back to slide three. In our wealth management business, we added 24,000 new households in 2024. We ended the year with $6 trillion in total client balances that we managed for people in America across our global wealth and consumer businesses. Our consumer investments team, what we call Merrill Edge, crossed a new milestone this quarter and now sits in excess of $518 billion in balances. Investment banking gained share of industry revenue in 2024. Our sales and trading team put up the 11th straight quarter of year-over-year revenue growth and achieved a new four-year record of nearly $19 billion in revenue.

[Brian Moynihan, CEO at Bank of America]

Asset quality stabilized and remained strong with net charge-offs declining modestly from third quarter. Earlier in the year, we highlighted that our expectation on consumer credit is that they would stabilize to normal level, and on commercial office losses, they would trend down during the year. We saw both those trends continue into quarter four. On the expense side, we continue to invest in our franchise. And even though spending increases in brand, people, and technology, and strong fee growth, which drove incentive and transaction processing costs higher, we managed to create operating leverage in the fourth quarter. Our digitalization engagement expanded across all our businesses. We saw more than 14 billion logins to our digital platforms in 2024. Our ERiC-A capability surpassed 2.5 billion interactions from its inception, and our CashPro app surpassed $1 trillion in payments made through the app in 2024.

[Brian Moynihan, CEO at Bank of America]

It's also worth noting that digital sales in our consumer product areas crossed 60% in the fourth quarter again. You can see all these trends in our industry-leading digital disclosure on slides 26, 28, and 30 in the appendix. All the success and balance sheet strengths allowed us to deliver more capital back to our shareholders. We returned $21 billion of capital to shareholders in 2024, which was 75% more than 2023 and included an 8% increase in the common dividend. So in summary, for both the fourth quarter and for the year, we enjoyed good profitability. We drove healthy returns. We saw good organic client activity across all the businesses. We continued to manage the risk well and increased the capital delivered back to our shareholders, and we positioned ourselves well for growth in 2025.

[Brian Moynihan, CEO at Bank of America]

I want to again thank my team for continuing to drive another year of responsible growth. And with that, I'll turn it over to Alastair.

[Alastair Borthwick, CFO at Bank of America]

Thank you, Brian. And I'm going to start on slide five of the earnings presentation because it'll provide just a little more context on the quarter. For the fourth quarter, as Brian noted, we reported $6.7 billion in net income or $0.82 per share. And before we talk about comparisons between periods, I just need to remind you that our fourth quarter 2023 GAAP net income number included two notable items. In the fourth quarter of 2023, first, we recorded $2.1 billion of pre-tax expense for the special assessment by the FDIC to the industry to recover losses from the failures of Silicon Valley Bank and Signature Bank. And that reduced EPS last year by $0.20.

[Alastair Borthwick, CFO at Bank of America]

Second, we recorded a negative pre-tax impact to our market-making revenue of approximately $1.6 billion related to the cessation of BSBY as an alternative rate, and that reduced earnings per share last year by $0.15. So when you adjust for the large FDIC assessment and the BSBY cessation charge, fourth quarter 2023 net income was $5.9 billion or $0.70 per share. On slide six, we note some of the highlights of the quarter, and we reported revenue of $25.5 billion on a fully taxable equivalent basis, up 15% from the fourth quarter of 2023. And if you exclude the fourth quarter 2023 BSBY cessation charge, our revenues grew 8% year-over-year. As Brian said, all the revenue items are showing improvement year-over-year. NII grew 3%. Investment banking grew 44%.

[Alastair Borthwick, CFO at Bank of America]

This quarter, our $4 billion of sales and trading revenue marked a fourth quarter record, and it grew 10% from the year ago period, and investment and brokerage fees rose 21%, with both assets under management flows and market levels contributing nicely to the growth. Our card income and service charges grew 7%. Non-interest expense was $16.8 billion and was up when adjusted for the FDIC special assessment, driven by incentives paid for the strong revenue growth, as Brian noted, and the related activity cost that comes with that. Expense also included additional investments in people, technology, and brand, with some major partnerships announced recently, and it included what we expect to be the peak in quarterly costs associated with enhancing our compliance costs and controls. The good news is we created operating leverage in the quarter.

[Alastair Borthwick, CFO at Bank of America]

Provision expense for the quarter was $1.5 billion and was consistent with the previous two quarters. And lastly, returns in the fourth quarter were 80 basis points of ROA and 13% return on tangible common equity. Turning to the balance sheet on slide seven, we ended the quarter at $3.26 trillion of total assets, down $63 billion from the third quarter, driven by seasonally lower levels of client activity in Global Markets, while loans across the businesses grew $20 billion in the quarter. Otherwise, in the quarter, the investments of our excess liquidity saw a $9 billion reduction in held-to-maturity securities. And at the same time, the combination of shorter-term liquidity investments of cash and available-for-sale securities increased $28 billion. On the funding side, total deposits grew $35 billion on an ending basis as both interest-bearing and non-interest-bearing grew.

[Alastair Borthwick, CFO at Bank of America]

Long-term debt fell $14 billion, driven by net redemptions and valuations, and Global Markets funding declined in line with assets. Liquidity remains strong with $953 billion of global liquidity sources. That is up modestly compared to the third quarter, even as we paid down some debt and retired some preferreds. Shareholders' equity was flat at around $295 billion, and within all of that, we returned $5.5 billion of capital back to shareholders with $2 billion in common dividends paid and the repurchase of $3.5 billion in shares this quarter. Tangible book value per share of $26.58 rose 9% from the fourth quarter last year. Turning to regulatory capital, our CET1 level improved to $201 billion, and the CET1 ratio rose to 11.9%, remaining well above our new 10.7% requirement. Risk-weighted assets increased modestly as increases in loans were mostly offset by lower RWA supporting our Global Markets client activity.

[Alastair Borthwick, CFO at Bank of America]

Our supplementary leverage ratio was 5.9% versus a minimum requirement of 5%, which leaves some capacity for balance sheet growth, and our $460 billion of total loss-absorbing capital means our TLAC ratio remains comfortably above our requirements. Let's turn to slide eight. We can go a little deeper on loans by looking at average balances, and loans in the fourth quarter of $1.08 trillion improved 3% year-over-year, driven by solid commercial loan growth. Overall, commercial loans grew 5% year-over-year, and importantly, this included an 8% drop in commercial real estate loans. Commercial loans excluding commercial real estate grew 7% year-over-year, and the consumer loans grew modestly both linked quarter and year-over-year. As Brian said, on a linked quarter basis, every category of consumer lending grew, and you can see that at the bottom of slide eight.

[Alastair Borthwick, CFO at Bank of America]

If we turn our focus to NII performance and use slide nine, regarding NII on a GAAP non-fully taxable equivalent basis, NII in Q4 was $14.4 billion, and on a fully taxable equivalent basis, NII was $14.5 billion. Several quarters ago, we signaled our expectation that NII would trough in the second quarter of 2024 and begin to grow from there, and this represents now our second quarter of NII growth, and we expect that growth to continue in 2025. In fact, if you look at the two quarters after the inflection point, NII is already growing at a 5% rate. Fourth quarter NII on a fully taxable equivalent basis increased by $399 million from the third quarter, driven by a number of factors. First, it was led by improvement in deposits across the businesses.

[Alastair Borthwick, CFO at Bank of America]

Even as deposit balances increased linked quarter, our interest expense on those deposits declined by $600 million. Loan growth and fixed-rate asset repricing also benefited us again this quarter. With regard to a forward view, interest rate expectations continue to drive volatility and predictability, but will provide some thoughts for future NII. We expect to start the year in the first quarter with NII modestly higher than the fourth. Remember that the first quarter has two fewer days of interest, and that's roughly the equivalent of about $250 million of NII equivalent. So even with that, we expect to grow modestly. And we expect that growth to increase through the year to the point where it could be 6%-7% higher in 2025 than 2024.

[Alastair Borthwick, CFO at Bank of America]

We expect to exit the year at least a billion higher in the fourth quarter, and that would put us in a range of $15.5-$15.7 billion on a fully taxable-equivalent basis. And that's obviously significantly higher than the Q2 2024 trough of $13.9 billion. I have to note the following assumptions. First, we assume that the current forward curve materializes. And while the interest rate curve has changed significantly over a fairly short period of time, as of the 10th of January, the curve was expecting only one rate cut in 2025 that may come in May or June. Based on our more recent growth experienced, we're assuming loan and deposit growth in 2025 that's higher than 2024 and more consistent with growth in a 2%-3% GDP environment.

[Alastair Borthwick, CFO at Bank of America]

The other elements of anticipated growth in NII expected are the benefits of asset repricing as fixed-rate securities and loans and swaps roll off, and those get repriced at higher rates. And those themes all remain consistent with our prior conversations with you in the last several earnings calls. With regard to interest rate sensitivity, on a dynamic deposit basis, we provide a 12-month change in NII for an instantaneous shift in the curve above or below the forward curve. And on that basis, a 100 basis point increase would benefit NII by roughly $1 billion, while a decrease of 100 basis points would decrease NII over the next 12 months by $2.3 billion. Lastly, note that our slide showing the trended investment of excess deposits is in our appendix. It's on page 21.

[Alastair Borthwick, CFO at Bank of America]

Deposit levels grew to $870 billion over loans at the end of Q4, and that's an incredible source of value for shareholders, and $649 billion, or 54% of our excess liquidity, is now in short-dated cash and available for sale securities. The longer-dated, lower-yielding hold-to-maturity book continues to roll off, and we continue to reinvest in higher-yielding assets. Okay, let's now turn to expense, and we'll use slide 10 for the discussion. We reported $16.8 billion in expense this quarter, and the fourth quarter of 2023 included the large FDIC special assessment charge, and excluding that, expense increased. The increased expense from prior periods was driven by a number of factors and was partially offset by a roughly $300 million release of prior-period accruals for the FDIC special assessment. Let's talk about the drivers of the expense.

[Alastair Borthwick, CFO at Bank of America]

First, in regard to revenue, our markets-related businesses of investment banking, investment and brokerage, and sales and trading, those were up 20% year-over-year. Incentives for the firm were up 15% versus the fourth quarter of 2023, and were in large part related to these markets-related revenue streams. On investments that we made, we added bankers and advisors across most of our businesses in 2024, and we also increased investments in our brand with significant sponsorships like the Masters and FIFA, to name a few. And we increased our investments around technology as well as financial centers. This quarter alone, we added 17 financial centers, with 9 of those in our new expansion markets. We're a growth company, and we continue to invest in our future.

[Alastair Borthwick, CFO at Bank of America]

As far as headcount goes, we've managed our headcount carefully, and we've held it fairly flat through the four quarters of 2024 at around 213,000 people. Lastly, we incurred additional costs to accelerate work on compliance and controls. As you likely saw in late December, the OCC issued a compliance consent order to Bank of America, and that's a result of exams done more than a year ago. This order is about correcting or enhancing certain deficiencies in some aspects of our processes that existed at the time. The order doesn't limit any of our growth plans, and the order acknowledges we began taking corrective actions before the order was announced, and as a result of the work in process, we increased our resources substantially in the second half of 2024, and those costs are already embedded in our quarterly run rate.

[Alastair Borthwick, CFO at Bank of America]

Okay, let's go back to expense and how to think about a forward view. First, most importantly, we remain focused on growing the company and driving operating leverage. Second, we expect the first quarter to include some normal seasonal elevation, and we believe this amount will be roughly $600-$700 million, primarily for payroll tax expense. So we think $17.6 billion is a good number to expect for Q1 before seasonally declining in Q2. And that's all part of our expectation that expense should be roughly 2%-3% higher in 2025 compared to 2024. Let's now move to credit and turn to slide 11, where you can see net charge-offs of a little less than $1.5 billion, improving modestly compared to Q3. That's the fourth quarter now that net charge-offs are around $1.5 billion.

[Alastair Borthwick, CFO at Bank of America]

We've seen consumer losses in a pretty stable range of $one million to $1.1 billion over those past few quarters. And on the commercial side, we saw losses of $359 million, which is down from the third quarter, driven by the continued decline in commercial real estate office losses. The net charge-off ratio this quarter was 54 basis points, down four basis points from the third quarter. We don't see overall net charge-offs or the related ratio changing much in 2025. Without much change in current GDP or the employment environment, we expect the net charge-off ratio to be in a range of 50 to 60 basis points of loans for 2025. Q4 provision expense was $90 million lower than Q3 at $1.5 billion, as reserve levels remained constant.

[Alastair Borthwick, CFO at Bank of America]

As it relates to reserve levels, on a weighted basis, we're reserved for an unemployment rate a little below 5% by the end of 2025, and that compares to the most recent 4.1% rate reported. On slide 12, we highlight the credit quality metrics for both consumer and commercial portfolios, and there's nothing really noteworthy here that I want to highlight on this page. Let's move to the various lines of business, starting on slide 13 with Consumer Banking. A business made nearly $11 billion, or 40% of the company's earnings in 2024. In the fourth quarter, Consumer Banking generated $10.6 billion in revenue and $2.8 billion in net income. Both grew modestly from the fourth quarter of 2023, as the improvement for card and service charges is now being complemented by the growth in NII.

[Alastair Borthwick, CFO at Bank of America]

Consumer Banking continued to deliver strong organic growth with high-quality accounts and engaged clients, and they achieved a new record of client experience scores in December. The organic growth activity noted on slide three includes more than 200,000 net new checking accounts, which now takes us to six years' worth of quarter-after-quarter growth, and we show another strong period of card openings and investment account growth. Investment balances grew 22% to $518 billion, with full-year flows of $25 billion and market improvement throughout the year. Expenses rose 8% as we continued investments in our business. The biggest story in Consumer this quarter is deposits, because these are the most valuable deposits in the franchise, and in the last six months, we believe we've seen the floor begin to form after several periods of slowing decline.

[Alastair Borthwick, CFO at Bank of America]

Consumer banking deposits appear to have bottomed in mid-August at around $928 billion and ended the year at $952 billion on an ending basis. Looking at averages, you can see then the deposits grew $4 billion from the third quarter to $942 billion, all while our rate paid declined to 64 basis points. Finally, as you can see in the appendix, page 26, digital adoption and engagement continued to improve, and customer satisfaction scores rose to record levels, illustrating our clients' appreciation of enhanced capabilities from these investments. On slide 14, we move to wealth management, where the business had a very profitable year, generating $4.2 billion in earnings from nearly $23 billion in revenue. In 2024, our Merrill Lynch and Private Bank advisors added another 24,000 net new relationships.

[Alastair Borthwick, CFO at Bank of America]

The professionalism of these teams earned them numerous best-in-class industry rankings, as you can see on slide 27 in the appendix. With a continued increase in banking product usage from our investing clients, the diversity of revenue in the wealth business continues to improve. The number of GWIM clients that now have banking products with us continues to grow, and at this point, it represents more than 60% of our clients. Importantly, about 30% of our revenue remains in net interest income, which complements the fees earned in our advice model, and those have also grown. Net income rose 15% from the fourth quarter of 2023 to nearly $1.2 billion. In the fourth quarter, we reported revenue of $6 billion, growing 15% over the prior year and led by 23% growth in asset management fees.

[Alastair Borthwick, CFO at Bank of America]

While expenses were up year-over-year, they grew slower than revenue, creating the operating leverage in the business. The business had a 26% pre-tax margin and generated a strong return on capital of 25%. Average loans were up 4%, driven by growth in custom lending, securities-based lending, and a pickup in mortgage lending. Deposits grew 2% from the third quarter, and the teams were quite disciplined on pricing of those deposits. Both Merrill and the Private Bank continued to see strong organic growth, and that helped to produce excellent asset under management flows of $79 billion this year, reflecting a good mix of new client money as well as existing clients putting money to work. We also want to draw your attention to the continued digital momentum that you'll find on slide 28, because, for example, three quarters of Merrill bank and brokerage accounts were open digitally this quarter.

[Alastair Borthwick, CFO at Bank of America]

Slide 15 shows the Global Banking results, and this business generated $8.1 billion, or 30% of the company's earnings in 2024, and it continues to be the most efficient business in the company at less than 50% efficiency ratio. The business saw a nice rebound in investment banking fees in 2024, which we expect to continue in 2025. In Q4, Global Banking produced earnings of $2.1 billion. Pre-tax pre-provision results were flat year-over-year, as improved investment banking fees offset lower NII and higher expense. The total earnings were down 13% year-over-year, driven by higher provision expense that came as a result of prior-period reserve release. Investment banking fees were $1.7 billion in Q4, growing 44% year-over-year. This was led by mergers and acquisitions. We also saw strength across debt capital markets fees, mostly in leverage finance and in equity capital markets fees.

[Alastair Borthwick, CFO at Bank of America]

We finished the year strong, maintaining our number three investment banking fee position. The fourth quarter saw strong momentum as the election results provided a lift to sentiment for a more pro-business climate and expectations for more deals to be completed. Expense in this business increased 6% year-over-year, driven by the 13% growth in non-interest income and continued investments in people and technology. The balance sheet saw good client activity, and it was muted somewhat by the strength of the U.S. dollar. Year-over-year flatness in Global Banking loans includes this foreign exchange impact and a $6 billion decline in commercial real estate from paydowns. Otherwise, loans in Global Banking were up 2%. Deposits have been growing for many quarters now with our commercial and corporate clients. Total Global Banking deposits are now up 10% year-over-year, reaching a new record.

[Alastair Borthwick, CFO at Bank of America]

So we're seeing strong growth across all the categories from our corporate and commercial clients, all the way from the larger end to business banking on the lower end. And we also saw 10% growth in our international deposits. Turning to Global Markets on slide 16, I want to focus my comments on results, excluding DVA, as we normally do. Our team continued their impressive streak of strong revenue and earnings performance. They achieved operating leverage, and they continued to deliver a good return on capital. For the year, record sales and trading results of nearly $19 billion grew 7% from 2023, and they've been growing consistently now on a year-over-year basis for almost three years. This led to $5.7 billion in full-year profits and represents more than 20% of the company's full-year results. In the fourth quarter, earnings of $955 million grew 30% year-over-year.

[Alastair Borthwick, CFO at Bank of America]

Revenue, and again, this is ex-DVA, improved 15% from the fourth quarter of 2023, as both sales and trading and investment banking fees improved nicely year-over-year. Focusing on sales and trading ex-DVA, revenue improved 10% year-over-year to $4.1 billion. This is the first time we've recorded more than $4 billion in our Q4 results, and it included Q4 records for both FICC and equities. FICC grew 13%, while equities improved 6% compared to the fourth quarter of 2023. FICC benefited from tighter credit spreads, as well as increased volatility in interest rates, while equities benefited from increased activity around the U.S. election. Year-over-year expenses were up 7% on revenue improvement and our continued investment in the business. And then on slide 17, you can see all other with a loss of $407 million in the fourth quarter.

[Alastair Borthwick, CFO at Bank of America]

We spoke earlier about the fourth quarter 2023 charges for BSBY and the FDIC special assessment charge. Their reversal impacts the comparisons on revenue, expense, and net income in this segment. Otherwise, there really isn't anything significant to report here. Our effective tax rate for the quarter was 6%, and excluding discrete items and the tax credits related to investments in renewable energy and affordable housing, the effective tax rate would have been approximately 26%. Looking forward, we expect the tax rate for 2025 to be in a range of 11%-13%, and this just includes our expectation for higher expected earnings in 2025 and relatively stable tax credits. Finally, this quarter, on page 18, we thought it was important to summarize some of the guidance points we talked through this morning, and we hope you find this page helpful.

[Alastair Borthwick, CFO at Bank of America]

So in summary, we're looking for strong growth in NII, and we'll look to both continue important investments in the franchise and drive operating leverage as we grow throughout the year. We aren't expecting much movement around credit based on a pretty solid economic outlook, and we remain with a very strong balance sheet with excess capital that we can deploy to grow the business and deliver back to shareholders as appropriate. So with that, I'll stop there. I'll thank everybody, and we'll open it up for Q&A.

[Operator]

At this time, if you would like to ask a question, please press the star and one on your telephone keypad. You may withdraw yourself from the queue at any time by pressing star two. And we'll take our first question from Steven Chubak with Wolfe Research. Your line is open.

[Steven Chubak, Managing Director at Wolfe Research]

Hi, good morning, Brian. Good morning, Alastair. Morning.

[Steven Chubak, Managing Director at Wolfe Research]

I wanted to start off, Alastair, with maybe unpacking some of the drivers of the NII growth in 2025. Now, how much of the build that you're guiding to is attributable to loan growth versus some rate or repricing tailwinds, runoff of legacy swaps, what have you? And does that acceleration NII you cited for the second half continue into 2026, given some of those tailwinds should remain in place beyond 2025?

[Alastair Borthwick, CFO at Bank of America]

Well, first of all, I admire you asking about 2026. I'm always reluctant to talk about the back half of 2025, so I'll leave 2026 for another time. But we don't have a whole lot new, Steven, relative to what we've talked about in the prior quarters. We're obviously pointing right now to deposit growth in particular because it's beginning to get back to something more normal.

[Alastair Borthwick, CFO at Bank of America]

There was a period there where deposit balances were declining as people got back to something more normal in their accounts. But we're highlighting here, consumer found its floor in August, wealth found its floor in July, and that's giving some support then as we grow deposits. That's helping us with the NII growth. But that hasn't changed. It's just that now we've got successive quarters of growth that we can actually point to. The loan growth that you asked about is interesting in that there were several quarters there where we were bouncing around flattish on loans. In Q2, we added $9 billion of loans. In Q3, we added $19 billion. In Q4, we added $20 billion. So the loan growth has picked up a little bit.

[Alastair Borthwick, CFO at Bank of America]

We can sort of see a little more optimism with clients, a little more activity, a little more demand from clients for loan growth, so those two things, a little more confidence around deposit growth, a little more confidence around loan growth, those obviously compound through the course of the year, so that will help us in the back half of 2025, and then, as you pointed out, we're still a beneficiary of the fixed asset repricing. That comes from some of the old loans that are on our books that come off in 2025 when we reprice, and then we've got some cash flow swaps that also will mature through the course of the year, so that's what leads us to this idea of we think the NII growth will accelerate to 6%-7% for the full year.

[Alastair Borthwick, CFO at Bank of America]

A little bit of it, a little bit faster in the back half of the year, we kind of just see that, but that's what gives us the confidence on NII.

[Steven Chubak, Managing Director at Wolfe Research]

That's great, Alastair. Maybe a follow-up for Brian. Just at a recent conference, you spoke about the expectation of delivering 200 basis points of sustainable operating leverage, laying out an algorithm where revenues grow 4%-5%, expenses grow 2%-3%. What gives you confidence in that ability to deliver that level of top-line growth on a sustainable basis? Just want to unpack that a little bit further.

[Brian Moynihan, CEO at Bank of America]

I think what gives us confidence is we have periods with stable rate environments, a stable economy growing at a slower rate than it is now, and having produced that for five years in a row, I think it was, by quarters or something like that.

[Brian Moynihan, CEO at Bank of America]

So it's not something we haven't done. If you think about the current environment, what's driving is different. Our revenue growth is going at twice that rate plus, and the expense growth is growing close to that number. When you get to higher growth rates, especially where it's coming from, wealth management business, market-based businesses, investment banking, it attaches a higher sort of instantaneous expense, and yet it still produces even a little bit of operating leverage at a higher growth rate, a good after-tax, a good EPS result, a good net operating income result. There's different times, different models. This is a model where the revenue is growing faster than it might grow all the time in more normalized environments. The business that's coming from are those businesses which have the quickest move relative to expense. I'll give you an example of that.

[Brian Moynihan, CEO at Bank of America]

If you normalize last year's expense and think about our expectations from 2023 to 2024, and you look at the growth rate, a big part of the growth rate and expense, about 45%-50% of it, is the incentives to the wealth management teammates, which is a good thing, and so that means revenue is growing, and we're taking about half of that in. If you look at the other pieces added to that, so Steve, it was simply put, we did it before. We know we can do it. You can see the underlying setup, and you see NII kick in, the consumer business, which is more incrementally profitable because NII. You see that kick in, and you see the expense base there flattening out, and you see the revenue base of the company broaden out.

[Brian Moynihan, CEO at Bank of America]

You'll see that we'll get back to the operating leverage that we expected, albeit it may be a little slower year-over-year growth rate unless you're going to tell me the market's going to go up 25%-30% every year and drive the wealth management. When that slows down to a more normal growth rate, that'll slow down its expense growth rate also. Therefore, you'll see the opening up at that level. So it's not something we make up. It's something we put in our operating principles, and it's something we have done a lot of quarters, but we have to sort of get the stability in the relative business position.

[Steven Chubak, Managing Director at Wolfe Research]

That's great, color. Thanks so much for taking my questions.

[Brian Moynihan, CEO at Bank of America]

And, Steve, the easiest thing to think about is headcount.

[Brian Moynihan, CEO at Bank of America]

The other day, our costs were all people, and that's been relatively stable, and that'll start to flow through because during the course of last year, we basically kept the headcount relatively stable. We had some one-off expenses that we had to deal with, but now we're sort of settling into that 213,000 level of people with a takeout on stuff through operating excellence and a putting in on stuff into client coverage, expanding our pipes to draw more marketing, more client coverage, more technology investment. So we always are shifting expenses, and that's how we make that operating leverage happen.

[Steven Chubak, Managing Director at Wolfe Research]

No, it's a really good point. Thanks for the additional headcount nugget, Brian. Much appreciated.

[Operator]

We'll move next to John McDonald with Truist Securities. Your line is open.

[John McDonald, Senior Research Analyst at Truist Securities]

Hi, good morning. Wanted to ask as a first question, just to follow up to Steve's NII questioning.

[John McDonald, Senior Research Analyst at Truist Securities]

Alastair, is the deposit growth in the model that you've laid out for the year being used to pay down more expensive funding? You've talked about the ability to kind of self-fund balance sheet growth. And then also, is there any sense of the yield pickup you get on the swap, rolloff, and replacement that you could give us kind of a ballpark on?

[Brian Moynihan, CEO at Bank of America]

John, before Alastair starts that, welcome back from the cold to be able to be back in coverage and covering our company. And it's always good to know that you're going to consistently ask about NII, but I'll turn it to Alastair to give you the.

[John McDonald, Senior Research Analyst at Truist Securities]

Thanks, Brian. You got to be typecast.

[Alastair Borthwick, CFO at Bank of America]

There you go.

[Alastair Borthwick, CFO at Bank of America]

I think your first question was, if we get the deposit growth we anticipate, do we think we'll use some of that to pay off some of the higher-cost liabilities on the balance sheet? The answer is yes. That's consistent with what we said in prior calls. We've done that. If you look at the other institutional CDs, you'll see they came down by another $7 billion this quarter. So as we grow the really high-quality parts of the deposit franchise, it allows us to take those down. And that's one of the things that's going to help grow net interest yield on an ongoing basis. It's not NII accretive necessarily, but it helps us with net interest yield. So that remains a part of the strategy, John. You'll see that continue.

[Alastair Borthwick, CFO at Bank of America]

As it relates to the cash flow swaps and how those reprice, no, we typically don't lay out the table of what we've got on and how it reprices over time, but it is embedded in our guidance. So each quarter, when I give you guidance for the next quarter, that will incorporate what we know is coming off on the cash flow swaps and how that does. The other fixed-rate assets, you can kind of see in our supplemental information just based on the originations of resi mortgage, the originations of auto loans. And every time, obviously, we're booking new residential mortgage, an old residential mortgage is coming off, we're picking up 250 basis points every time there. So you can see that happening each time you pick up the supplemental. We just don't tend to disclose the cash flow swaps.

[Alastair Borthwick, CFO at Bank of America]

So I will do that for you each quarter as we go through the year.

[John McDonald, Senior Research Analyst at Truist Securities]

Okay. And then just to switch topics so Brian doesn't make fun of me.

[Brian Moynihan, CEO at Bank of America]

That's all right. That's all right, John. Just kidding.

[John McDonald, Senior Research Analyst at Truist Securities]

Now, in terms of capital, how are you thinking about the CET1 target and the buffer that feels appropriate in this environment? And how does that play into your thinking on buybacks?

[Brian Moynihan, CEO at Bank of America]

So I think we bought $3.5 billion this quarter. We'd expect to continue to step back to highest levels. We earn the money. We pay the dividend. We invest in the growth of the business, and then we use the rest of buyback stock. That was $3.5 billion in the past couple of quarters. So at this earnings rate, that seems a level that makes sense. We're 11.9% with a, we think, at a 10.7% requirement, a buffer of 11.5%.

[Brian Moynihan, CEO at Bank of America]

That's $11.2. Obviously, there's going to be some sort of changes in the capital rules, and we'll have to settle it after we see that, and we hope some relief in the volatility of the CCAR outcomes because remember that last year, we jumped quite a bit without a lot of correlation to the actual risk of the company and stuff. Hopefully, we'll see that settle back in.

[John McDonald, Senior Research Analyst at Truist Securities]

Okay. Does that leave you towards a mid-teens ROTC target, Brian, as NIM normalizes and capital normalizes?

[Brian Moynihan, CEO at Bank of America]

Yeah. I think the capital normalization will be more sort of holding that capital growth through it and not have to retain more capital for growth, frankly, if there's math that helps us favor it.

[Brian Moynihan, CEO at Bank of America]

But the NIM is probably more critical to move the yield from sub-2% this quarter, 2% this quarter, to 2.10% plus at the end of the fourth quarter, and then moving from there. That, as you know, is all that flows the bottom lines and will continue to drive the ROTC back up. If you look back in the areas where there was any front-end Fed funds was 2%, we were running a couple hundred basis points more. It's the huge zero-interest deposit base, especially in consumer low-interest deposit base that provides a lot of leverage. So that'll be a driver. The capital return would help some, but I think that'll be more complex based on all the different rules and what happens.

[John McDonald, Senior Research Analyst at Truist Securities]

Got it. Thank you.

[Operator]

We'll take our next question from Glenn Schorr with Evercore. Your line is open. Hi.

[Glenn Schorr, Senior Managing Director and Senior Research Analyst at Evercore]

Thanks very much.

[Glenn Schorr, Senior Managing Director and Senior Research Analyst at Evercore]

I have a relative question on trading. I know how impossible it is to predict really the environments, but you took share in investment banking, and you've invested and gotten benefits from that. You have invested in trading. So maybe it's a weird question because you just put up record revenues in FICC and equities, as you mentioned. But when we see good environments like this, some companies tend to really blow out numbers. You guys have zero loss days, tend to blow out numbers. Is that a comment about gaps in the business mix that you'd like to invest more and fill in? Is that a comment about risk tolerance? I'm just curious how to think about it on a relative basis.

[Brian Moynihan, CEO at Bank of America]

I think you have to back up. Jim DeMare and the team are driving the business 11 straight quarters of year-over-year growth.

[Brian Moynihan, CEO at Bank of America]

Frankly, I'm not sure any other company comes close to matching that. So other people have more volatile up and down in your prospecting, but over the course of time, we just want this to keep walking up the ladder. And they've done a great job of doing that, continuing to drive the business. In fact, if you look at year-over-year comparisons, because your point was obviously something we asked ourselves when we looked at the last 48 hours here, 24 hours, basically a lot of people in the same range as opposed to fourth quarter, where some people's last year's fourth quarter was down a lot from the prior years. Ours was more stable. And I think last year's fourth quarter was one of the highest fourth quarters we ever had. And then we put another 10% plus growth on top of it.

[Brian Moynihan, CEO at Bank of America]

So think of us as being that business that just is imperturbable, just keeps calmly growing forward and driving itself up without having maybe some of that more traditional trading house up and down, not because we're not good at it. They're very good at it. Not because they aren't getting share, because frankly, if you won't look at the last three, four years, they continue to gain share. It's just we have a little less volatility in principal activity on a given day.

[Glenn Schorr, Senior Managing Director and Senior Research Analyst at Evercore]

Okay. I appreciate that. This might be a simple follow-up on your comments when talking about credit and reserves. Your reserve for unemployment a little below 5%. We're at 4.1% now. I think that's the way this cycle has played out. I think that's typical B of A conservatism. I think that's the accounting. But I guess my question is, your reserves will be fine.

[Glenn Schorr, Senior Managing Director and Senior Research Analyst at Evercore]

Your P&L will be fine. But if that plays out, does that completely change how we're thinking about the pickup in consumer spending, overall loan growth, things like that? Because we're talking about just the next four quarters.

[Brian Moynihan, CEO at Bank of America]

Yeah. This is where you got Glenn. You got to kind of get away from reserve-setting methodologies versus what we really believe is from our research team. And your research team, your economics research team would tell you. Our core assumption is the GDP grows in the low twos this year. The unemployment stays between 4.1, and I think maybe gets up to 4.3 or something like that.

[Brian Moynihan, CEO at Bank of America]

So this is literally a weighting of a base case which would match that in an adverse case and some other cases just in the way we build methodologies for the reserves because you're reserving for uncertain future, and that's how it has it. So don't take it as a thought that we really believe we're going to see 4.8% unemployment in the next four quarters. And so hopefully, that answers it.

[Glenn Schorr, Senior Managing Director and Senior Research Analyst at Evercore]

That's all I wanted to get out of that. Appreciate that. Yeah. Thanks. I'm good.

[Operator]

We'll move next to Erika Najarian with UBS. Your line is open.

[Erika Najarian, Managing Director and Equity Research Analyst at UBS]

Yes. Hi. Good afternoon. About to be good afternoon. My first question just as a follow-up, Brian, I think I heard you say in response to John's question that you think the exit rate net interest margin will be 2.1%, I think, in 4Q 2025.

[Erika Najarian, Managing Director and Equity Research Analyst at UBS]

I just wanted to confirm that I heard that correctly, and underneath that, Alastair, could you talk about the repricing or down deposit beta dynamics that you would assume to get to that net interest margin?

[Brian Moynihan, CEO at Bank of America]

Yes, so the simple answer is you stated what I stated to John, but I'll let Alastair answer the second part of the question.

[Alastair Borthwick, CFO at Bank of America]

so generally, Erika, we're obviously following the Fed rate cuts, just repricing things accordingly. There are, I think, two things going on right now that are interesting. The first one is, generally speaking, in the commercial businesses with the higher-end deposits, we're typically following the rate cuts and just going down 25 basis points. Obviously, at the other extreme, on the non-interest bearing, there's nothing we can do with that. It's already non-interest bearing. But we're following the Fed cuts, removing the rates with discipline accordingly.

[Alastair Borthwick, CFO at Bank of America]

And then the second thing that's going on is there was some rotation going on over the course of the past two years where there have been a lot of things going from non-interest bearing into interest bearing across the different parts of our businesses. That has slowed significantly. So you look at, for example, consumer non-interest bearing. That seems to have bottomed out in February of last year. And the non-interest bearing balances are growing now again. So that rotation is slowing also. Both of those things are factoring into our guidance.

[Brian Moynihan, CEO at Bank of America]

Yeah. So Erika, if you look at the interesting part that's gone on in the last couple of quarters just from a deposit behavior, if you look at our accounts that were here prior to the pandemic to now, you saw a run-up, and then you saw a little depletion, and it's basically stabilized at a level.

[Brian Moynihan, CEO at Bank of America]

But if you looked at it in the aggregate, all the depletion is actually driven by the highest balance accounts, like $250-$500 million average balances. And the others are still multiples of where they were before. That's been going on, and they've been growing. And they're growing 9% year-over-year in the lower balance accounts as people make more money and store more cash and have cash flow. So if you think about what had happened is our average balance accounts, that was around $7,000, went up to $11,000, and now it's basically stable at $9,000 checking accounts. And that's kind of then you can grow out from there. That is very valuable because checking is either zero or very low interest.

[Brian Moynihan, CEO at Bank of America]

And so it's where the growth we see coming as the deposits grow in consumer that helps produce, irrespective of the market dynamics of the higher-at-the-market price deposits where you see the impact of the deposit franchise coming through. So consumer being down a basis point quarter to quarter doesn't sound like a lot, but you got to remember a lot of their stuff; it doesn't really price. But are they growing that stuff? And each $10 billion of growth in that area is very, very important to us.

[Erika Najarian, Managing Director and Equity Research Analyst at UBS]

Got it. That's very helpful. And just as a follow-up, both you and Alastair have, over the course of 2024, started introducing the concept of a normalized net interest margin of 2.3% with a neutral rate maybe around 4%. Can B of A get there more quickly, particularly given the deposit dynamics that you mentioned, Brian?

[Erika Najarian, Managing Director and Equity Research Analyst at UBS]

I guess we're just trying to figure out. You guys did introduce the concept of normalized NIM. So I'm not trying to seek out guidance in terms of 2026 or 2027 or whatever, but you had had to have told us that for a reason. I'm just wondering if the forward curve or what the dynamics are that would lay out the path to achieve that over the medium term.

[Brian Moynihan, CEO at Bank of America]

If the Fed funds rate stays higher, we'll get there faster. It's as simple because that's obvious because of the sheer volume of low interest. So if we were sitting here in October, I think when we were talking about that, the amount of rate cuts was still, I don't know how many more, three or four more than we've had so far. Now we're down to one.

[Brian Moynihan, CEO at Bank of America]

So as it stays at a higher nominal rate, you'll see this adjustment come through. There are two caveats there. One is we're carrying a larger markets balance sheet, which by definition is a little less robust in that area. And then secondly, we're carrying a lot of excess liquidity just because we're running that down, as Alastair said. So during the build-up during the pandemic, we built up a lot of term financing and running off. So all that will help us, but it will go faster than we'd otherwise say mid-last year to now just because the nominal rate environment stays higher.

[Erika Najarian, Managing Director and Equity Research Analyst at UBS]

Thank you.

[Operator]

We'll take our next question from Mike Mayo with Wells Fargo Securities. Your line is open.

[Mike Mayo, Research Analyst at Wells Fargo]

Hi. So you kind of upped your NII guide the next several quarters. And this was the first question asked.

[Mike Mayo, Research Analyst at Wells Fargo]

So how much is short rate? How much is long rate? But most importantly, how much of this is a little bit more steepness in the yield curve? And what part of the yield curve is most important for that? And what's the sensitivity? For every 10 basis points of additional steepness, that adds how much to NII or something along those lines? Thanks.

[Alastair Borthwick, CFO at Bank of America]

So Mike, it's still the short end that drives probably 90% of the sensitivity around NII. Because if you think about it, we just don't have enough fixed-rate assets repricing to really drive NII. In any given quarter, you've got a few billion of resi mortgage, a few billion of CVL repricing. Let's call that 10-12. You've got 8-10 billion of held-to-maturity securities repricing. But that's in the context of a $3.3 trillion balance sheet.

[Alastair Borthwick, CFO at Bank of America]

It's still the short end that drives most of the NII. When Brian says, obviously, we're helped by the fact that there might be two or three rate cuts less than there were previously, that's obviously helpful. The big thing is always for us in terms of year-over-year growth. It's always about deposit growth and loan growth. The fixed-rate asset repricing turbocharges it a little bit at the margin, but it's about deposit and loan growth. Those are the important ones. Getting back to growth now in each of our businesses gives us a stronger foundation leading into 2025 than we had this year when we still had at the beginning of the year, consumer coming down, wealth coming down. Now that they've found a floor, it's slightly different.

[Mike Mayo, Research Analyst at Wells Fargo]

Got it.

[Mike Mayo, Research Analyst at Wells Fargo]

Then a big-picture question, Brian, with the new incoming administration and a different tone as it relates to bank regulation. In fact, the incoming Treasury Secretary said he would like to reinvigorate banks. If you were talking to them and maybe they're listening, what would you like to see changed as it relates to bank regulation? Then a specific question. I know it's going to be tough. If you give me any sense, it'd be great. But your CET1 ratio, if you didn't have gold plating, if you had a level playing field, if you took out some of the extraneous operating risk penalty, how much would your CET1 ratio increase in that sort of world? Thanks.

[Brian Moynihan, CEO at Bank of America]

Mike, I think your second question brings up the places our industry, our company have been advocating heavily is that we've had a little bit of a situation from pre-pandemic to post-pandemic where you've seen required capital go up nominally 10%, 15%, 20%, and not a big change in the risk of the companies. And that's just all this mathematics behind all the accounting, right? And so we're saying, "Whoa, whoa, whoa. We aren't indexing to GSIB, so therefore our relative size economy isn't growing as fast as it was intended to be indexed on that basis isn't there." You've had, as you said, sort of an accretion of sort of methodologies that keep pulling more in, including the stress test volatility that we've all pointed out to them.

[Brian Moynihan, CEO at Bank of America]

And then the last point you make is if you look at this concept of Basel III making an equivalent around the world is completely off in a different world because we're using advanced, excuse me. The rest of the world's using advanced. We're using standardized gold-plated, whatever you want to talk about. It's just apples and oranges. And so I would never think that we'd go if we ever got to Europe, our numbers would be probably a lot, lot higher, but that's not going to happen because just we as a society will have a more conservatively capitalized industry. So I think it's simply put, if they were to take into account our clear advocacy as an industry about indexing GSIB, take the volatility out of CCAR, how can it change so much in the relatively same scenario?

[Brian Moynihan, CEO at Bank of America]

Also behind the scenes, all the changes in accounting, not accounting, but accounting for risk, you're increasing capital requirements without an explicit decision to do so. We think that that would be worth probably 100 basis points or so if you really sat back and thought about it. How do you get there? Mike, think about our volatility in CCAR outcomes. I think we went up by, I don't know, 50, 70 basis points last year, whatever it was. The risk in the company didn't change. As a matter of fact, it probably went down, honestly. That's what we're working on. We want to see that.

[Brian Moynihan, CEO at Bank of America]

And then in the day-to-day supervision, we just want to see people focused on safety and soundness and good management and making sure the regulatory agencies cooperate on things like BSA and AML and things that everybody's all over the place and the industry's trying to sort it out in the middle. And we've given them precise points to look at, and we'll see what happens.

[Mike Mayo, Research Analyst at Wells Fargo]

All right. Great. Thank you.

[Operator]

We'll move next to Jim Mitchell with Seaport Global Securities. Your line is open.

[Jim Mitchell, Senior Equity Analyst at Seaport Global Securities]

Hey. Good afternoon. Maybe just dialing in on the deposit growth. You clearly have been outperforming the peer group, but maybe just want to focus on consumer for a second. You generated 1.1 million of net new checking accounts, which seems best among peers. I think that's showing up in better consumer deposit growth and 4Q.

[Jim Mitchell, Senior Equity Analyst at Seaport Global Securities]

So what do you think you're doing differently that's generating that kind of consistent success in adding new accounts?

[Brian Moynihan, CEO at Bank of America]

Look, at the end of the day, our brand is best received in terms of our scores. Our customer service capabilities are scoring at the highest they've ever come. The fairness of our account structures, the transparency, the digital capabilities, it's just winning in the market. It's a billion net new checking accounts and 92%, 90%, whatever they are our primary. They start with an average balance of two to three thousand. They moved to six, seven thousand over the course of six months. This is just a great job done by Dean Athanasia and Aron Levine and Holly O'Neill that run this business for us. Just continue to drive it. Then on top of that, we've layered in ways with various business lines to help generate accounts.

[Brian Moynihan, CEO at Bank of America]

Our work we do with companies to offer our best products and services as a benefit to their employees helps us generate some extra growth. Our ability to do business around college campuses, which is not huge for this quarter's growth, but because we're generating the amount of openings at twice the rate of young people exist in society for our customers five years ago, five years later, the people are out working, and they're great customers. It's a whole bunch of things. It's relentless and sustainable. Yet we still have lots of ways to grow. We just entered a lot of markets over the last five years: Denver, Cleveland, Columbus, Cincinnati, Indianapolis, Minneapolis, Milwaukee now, Lexington, etc. That's one way.

[Brian Moynihan, CEO at Bank of America]

And then if you think about in wealth management, teammates and Katy Knox and Lindsay and Eric do a great job there, but we have a lot of room to go where we continue to outfit those clients with a full range of services at Bank of America. And even Merrill Edge has a lot going on there. So there's a fair amount of deposits that come from our Merrill Edge originations, which are 300,000 accounts year-over-year. And those are all $100,000 starting accounts, not 3,000.

[Jim Mitchell, Senior Equity Analyst at Seaport Global Securities]

Right. That all makes sense. And then maybe pivoting on the expense side, the guidance of 2%-3% growth, it's kind of a pretty decent step down from what we saw in the back half of the year. So what areas do you see sort of slowing on the expense side given your optimism on organic growth?

[Jim Mitchell, Senior Equity Analyst at Seaport Global Securities]

How do you kind of decelerate the expense growth in 2025?

[Brian Moynihan, CEO at Bank of America]

I think three key things. One is if we get the year-over-year growth in the markets-related businesses in the high double digits or 20% growth, that expense guidance might be a little tight, but again, you would cheer for that. So this is assuming a 5%-6% growth in the S&P type of numbers. So that takes some of the growth pressure off. The aggregate numbers are locked in at a high level and growing from there. And then the second thing is, frankly, just getting a lot of this work behind us and some of the remediation and look-backs and things are all completed and behind us. And then third is just keeping the headcount and continuing to focus on OpEx and generating the capabilities.

[Brian Moynihan, CEO at Bank of America]

And so as we stepped into some of these national brand campaigns around some of the major properties we've affiliated with, most recently yesterday, U.S. Soccer, including men's and women's teams, FIFA, the Masters. These are all things we're paying for by just driving other efficiencies. So from a company that for years had gone down in expenses, the idea of growing 2-3 is not that hard a concept, albeit the growth in the back half of this year was a bit driven by the incentive explosion that happened because of the explosion of markets. When they took off, our teammates did a great job of capturing revenue and incentives went.

[Jim Mitchell, Senior Equity Analyst at Seaport Global Securities]

Okay. Yeah, no. That's fair. Thank you very much.

[Operator]

We'll move next to Vivek Juneja with JPMorgan. Your line is open.

[Vivek Juneja, Analyst at JPMorgan]

Hi. I have two separate questions. First one with expenses.

[Vivek Juneja, Analyst at JPMorgan]

Just want to clarify to the last question, Brian, what you said. So what are you assuming for incentive comp in 2025 in your guidance? Is it flat year-on-year? Are you assuming some increase? Any color on that?

[Vivek Juneja, Analyst at JPMorgan]

It would grow with the markets and stuff, but we have other efficiencies that offset some of that growth.

[Vivek Juneja, Analyst at JPMorgan]

Okay. Second one, I guess I can't leave you disappointed. Given you and Alastair love NII, so let me ask a little nitty question on that. BSBY hedges, since those started to accrete this quarter, how much was the benefit this quarter? And what is the cadence of that as we look out over 2025?

[Alastair Borthwick, CFO at Bank of America]

So we think about the BSBY accreting back into the P&L kind of like the same way we do with the other cash flow swaps, Vivek. So I'd say a couple hundred this quarter.

[Alastair Borthwick, CFO at Bank of America]

And then when we give you the guidance with all the cash flow swaps, it's all included in there. So when I say that we think this year Q1 should be up modestly, that is after the $250 million of daycount adjustment, and it's including deposit growth, loan growth, and all the cash flow swap activity.

[Vivek Juneja, Analyst at JPMorgan]

Okay. So that $200 million, a couple hundred million, that probably, given that it's a $1.6 billion to be recovered over a couple of years, that should continue at this pace all through 2025 then, right? At least that particular item.

[Alastair Borthwick, CFO at Bank of America]

Yeah, it'll continue. Most of it will take place in 2025. It sort of burns back into the P&L.

[Vivek Juneja, Analyst at JPMorgan]

And then, sorry, if I may, another one.

[Vivek Juneja, Analyst at JPMorgan]

Brian, to your comment on capital, you said you want to keep a 50 basis point buffer. Your CET1 of 11.9%, 50 basis point 11.2%. Is there a plan to go down to the 11.2% at some point and therefore step up your buybacks? Or what's the thinking there?

[Brian Moynihan, CEO at Bank of America]

I wouldn't assume that we're going to take it down through a lot of buybacks in your modeling. It's going to be there to support growth. But Vivek, the simple answer is we've got to get a set of rules that quit moving around on us. And once we get them, then we can give you better guidance on that. Because it's just hard to estimate when you could have more excess if they did what we as industry expect them to do, and then we'd have a different conversation.

[Brian Moynihan, CEO at Bank of America]

Right now, we'll probably grow part of that away through the good work of our team in terms of loan growth and the markets business. We continue to invest in that business. So don't expect us to deplete that ratio down quickly. But I'm holding my right to change that if we get the capital level straightened out of the new rules.

[Vivek Juneja, Analyst at JPMorgan]

Makes sense. Thanks.

[Operator]

Our next question comes from Matt O'Connor with Deutsche Bank. Your line is open.

[Brian Moynihan, CEO at Bank of America]

Hey, Matt.

[Matt O'Connor, Managing Director at Deutsche Bank]

Hi. Thanks for taking my question here towards the end. Just if there was some relief on capital, are there areas that you would incrementally lean into?

[Matt O'Connor, Managing Director at Deutsche Bank]

Obviously, without knowing all the rules, it's hard to know for sure, but just are there areas that you're like, "If we had that extra 100 basis points or if it's 50 or 150, you would do a little bit more in some areas than you have been?"

[Brian Moynihan, CEO at Bank of America]

Yeah. None of our businesses are constrained because of capital. So if the consumer team had more credit card loan growth that was based on what they think the right risk balance is and getting paid for it, etc., that's gone on. You saw us just grow balances last quarter of auto loans or whatever, and so I think I don't see that. Wealth management, obviously, not much of an RWA user in a lot of ways, and then the real question is, in a Global Banking business, again, if they're getting strong loan growth, there's nothing that we're slowing them down.

[Brian Moynihan, CEO at Bank of America]

In the markets business, we continue to drive the capital up. Being the lowest return on equity business we have, we have to be a little careful that we don't do it, but Jim and the team have done a great job. Basically, their balance sheet's $300 billion larger than it was four or five years ago. And they've grown; we've grown through the GSIBs, as you know, from two and a half to three. And we'll keep probably growing through those. And that will use some, but it's not like we'd say you can't have it because of capital. It's really just running the company and keeping a balance in the overall management of the risk and where we want to take risk and how we do it.

[Brian Moynihan, CEO at Bank of America]

And then, frankly, they come up with business plans that we've never had to say we don't have enough capital to do that. That's not the issue.

[Matt O'Connor, Managing Director at Deutsche Bank]

And I guess, though, depending on how the capital rules are tweaked, it could make some businesses just more profitable, right? So even though you have enough capital to put to those businesses, if the returns aren't making your hurdles, maybe it could with some tweaks. And I've heard some of your peers talk about equity prime brokerage as one area that could have higher returns if capital requirements are reduced. And again, we don't know exactly how it's going to play out, but do you envision any kind of changes to how you evaluate businesses? Thank you.

[Brian Moynihan, CEO at Bank of America]

Yeah. I think it won't change how we evaluate businesses because regulatory capital is only one of the ways we look at it.

[Brian Moynihan, CEO at Bank of America]

We look at the risk and sort of market-based capital and other things. But it could take the sort of, for lack of a better term, a little bit of the penalty to some of these businesses down some. You also have to remember the ROA and the mix of businesses. There's another side of this because we have 6% tangible common equity, and we got to produce returns on that. Low ROA businesses affect that. There are things that will favor it under regulatory capital but not favor it under sort of market-based disciplines. We worked through all that. I don't expect to see change in how we do it, but also don't think that any of our businesses are constrained because we're not having capital.

[Brian Moynihan, CEO at Bank of America]

So if Jim and the team have a chance to go prime brokerage and make it work, in our company, we could have other businesses which have very high ROAs to make up for it. In some other companies, it'd be more important for them because they don't have those other businesses in relative size to the markets business.

[Matt O'Connor, Managing Director at Deutsche Bank]

Okay. Thanks, Paul. Thank you. All right. Thank you. That was helpful.

[Operator]

We'll move next to Gerard Cassidy with RBC. Your line is open.

[Gerard Cassidy, Managing Director at RBC Capital Markets]

Hi, Brian. Hi, Alastair.

[Brian Moynihan, CEO at Bank of America]

Hey, Gerard.

[Gerard Cassidy, Managing Director at RBC Capital Markets]

Brian, hey, we've talked about this in the past and also with you, Alastair. Obviously, credit quality for you and your peers is very strong.

[Gerard Cassidy, Managing Director at RBC Capital Markets]

In view of the rate cycle we just came through, where we went from 0% to +5% at the short end of the curve and really never saw a surge in charge-offs due to rates going up that much, when you guys look at credit quality, is it due to better underwriting standards or sticking to your underwriting standards, or is it your customers themselves? Because we all went through the pandemic, are just much stronger balance sheets, more resilient. What would you account for so far that this credit cycle has been fairly benign for you and your peers?

[Alastair Borthwick, CFO at Bank of America]

Yeah. Look, it's definitely been benign. I think one thing that hasn't changed: our underwriting strategy, our standards, our risk appetite, our client selection, those really haven't changed, Gerard. But I think you're right. Look, things are obviously different in 2019. 2019, we didn't have this rate structure.

[Alastair Borthwick, CFO at Bank of America]

So that's a little bit harder at the margin for the consumer. At the same time, consumer is stronger. I mean, we can see that in the deposit balances. We can see it right now in the consumer spending in the 3%-4% range. We can see it in the balances being elevated over five years ago. We can see it in the unemployment level, the income level, home prices, wealth effect. So look, 2019 was freakishly low in terms of a historical norm. But things have settled in here. We sort of said a year ago we thought they would plateau right around where we are. We're glad to see three or four quarters now of some stability. It feels pretty good on the consumer side. It feels very good still on the commercial side.

[Alastair Borthwick, CFO at Bank of America]

That's why we're sort of laying out our expectation is, unless there's a big change in the economy, we think we're going to be around in this 50-60 basis points over the course of the next year or so.

[Gerard Cassidy, Managing Director at RBC Capital Markets]

Very good. Then as a follow-up, I share your optimism on the outlook for the economy and many of your peers in the capital markets business. I think many investors do. What are the risks? I mean, when you guys sit down at night and everything's going well, what do you talk about as what curveballs do we have to watch out for? Is it a rate environment that changes quickly without anybody really expecting it? Is it complacency? What are some of the risks that you guys think about?

[Brian Moynihan, CEO at Bank of America]

You have wars and hopefully a resolution of one that's just happening as we speak.

[Brian Moynihan, CEO at Bank of America]

But we have wars. You have trade wars, etc., that bothers. You have the availability of resources around the world, whether it's physical resources or human resources to do work. There's shortages that because unemployment rates in a lot of countries are pretty low. And so can you get the productivity to keep growing the economy? And all the usual things. But if you think about it, Gerard, just to be clear, we've seen a 15-year run from after the pandemic, excuse me, after the global financial crisis or more year run where you've seen constantly improving credit statistics that then interrupted in the pandemic a little bit and then because the stimulus dropped down again and now it's back to normal. But that's a long-term trend. So it's not complacency.

[Brian Moynihan, CEO at Bank of America]

It's just that how much leverage is building up in the system that there'll be difficulties with either at the household level, at the corporate, at the company level, and then a lot of it's outside the banking system, so we worry about that and how it reverberates into the banking system because just leverage that exists out there that are higher levels than we traditionally have given in the banking system still will affect us because that means if people can't carry it, there'll be restructurings of companies and bankruptcies and things like that, which are going on today, but they're going on a level which is very manageable, so we worry about all those things and the federal debt levels and the pinch that will come out of state and federal spending if they need to slow down the growth.

[Brian Moynihan, CEO at Bank of America]

All those things are factors which we think about. And the way we manage the company is to run it so that given those events, we can continue to operate. And that's why the stress testing, quite frankly, is a good thing because it makes you think about the parade of horribles happening even though they don't happen and make sure that you are positioned to survive them. And if you said to the question Alastair answered, one of the big impacts across time here in the banking industry is because the top 30 institutions are doing stress testing, which assumes that you're wrong in your underwriting and the economy goes from 4% unemployment to 10% unemployment overnight, think about the impact of that on bringing the underwriting narrower so that you can afford the capital that you have to hold for that outcome even though that outcome hasn't occurred.

[Brian Moynihan, CEO at Bank of America]

That's going across a big portion of the banking industry. So I just think it's more fundamentally structured, but leverage is going to be the issue it always is. And you're always trying to find the P. Where's excess leverage and how do you make sure you're avoiding it?

[Gerard Cassidy, Managing Director at RBC Capital Markets]

No, that's very helpful. Thank you. And Alastair, I liked your comment about when you were talking about the 17 Financial Centers that you're a growth company. Hopefully, that'll be reflected in the PE shortly.

[Alastair Borthwick, CFO at Bank of America]

Well, there's plenty of room on the PE multiple, but I'll let you work on that, Gerard. You work on the E part.

[Gerard Cassidy, Managing Director at RBC Capital Markets]

Okay. Fair enough. Thank you, gentlemen.

[Alastair Borthwick, CFO at Bank of America]

Thank you.

[Operator]

And we'll take our final question from Betsy Graseck with Morgan Stanley. Your line is open.

[Betsy Graseck, Analyst at Morgan Stanley]

Hi. Good afternoon. Thanks so much for taking my question. So Brian, here's the question.

[Betsy Graseck, Analyst at Morgan Stanley]

Small business optimism is up, and you've got a flat curve at the front end. And so I'm kind of wondering how that feeds into C&I demand. And I'm wondering what your conversations with not only small business, mid-business, corporates, it'd be really interesting to hear how you think they're preparing for this change. Thank you.

[Brian Moynihan, CEO at Bank of America]

Sure, Betsy. So small business, small, medium-sized businesses, so in our business banking category, so we have small business, business bank, and we have global commercial banking, think middle market. Across that environment, the draw rates on lines of credit stuff are still much lower than they were in a pre-pandemic and things like that. And to your point, the higher interest rate environment affects them most quickly and importantly because they use lines of credit to do things.

[Brian Moynihan, CEO at Bank of America]

Buy a piece of equipment, hire some more people, win the payroll, dynamics of that, whatever it is. And they might permanently finance that, but immediately they use lines. And the draw rate's 400 basis points over where it normally runs, so to speak, which means that they're drawing at less rate. And that probably means they're doing a little less. And so we haven't seen that move a lot. That's a to-come in terms of loan growth, as Alastair mentioned earlier. But their optimism has changed. And you saw that. And that's really around the other things when you talk to our small business customers, and we made these points to people in Washington, is the regulation, the impact, it's hard to do business, hard to get things done, the rules coming out.

[Brian Moynihan, CEO at Bank of America]

They don't have the big staffs that we do and other companies do that can deal with all that. And so it all confuses them, slows them down, and makes them hesitate. Their belief is that that's changed. And that's why you see the optimism come up. And then we got to translate that optimism into activity. And then you'll see the loan growth come. But I think it's a quick change, and it's based on their view of how easy it will be for them to get things done, both at a state and federal level.

[Betsy Graseck, Analyst at Morgan Stanley]

Yeah. I'm just looking at you. Bank of America is one of the few that actually has small business loan growth year-on-year. And I know a lot of that came a couple of quarters ago.

[Betsy Graseck, Analyst at Morgan Stanley]

But with this very sharp increase in small business optimism, I would think that could potentially be something you could benefit from.

[Brian Moynihan, CEO at Bank of America]

No, no question. And so but the real dollar volume of benefit's going to be the small business loans, I think, have been growing quarter after quarter, year-over-year for a good chunk of time now. And we feel good about that. But the dollar volume change in the middle market business from a little more drawing on the lines consistent with what people have done before is a lot of loan balances. There's $200 billion of balances in that business. So it doesn't take a lot to kick it up.

[Betsy Graseck, Analyst at Morgan Stanley]

Right. I got that. Yeah.

[Brian Moynihan, CEO at Bank of America]

So I think, look, we're the largest lender to small business, and those customers tell us they're optimistic and they see forward.

[Brian Moynihan, CEO at Bank of America]

And the issues were I couldn't get enough people, and that's something we got to be careful of. The regulations were hurting me. And then the interest rates, and the interest rates coming down a little bit helps them. And the other two, the strong belief is that'll be more readily available.

[Betsy Graseck, Analyst at Morgan Stanley]

Super. Thanks so much. Appreciate it.

[Operator]

And it does appear that there are no further questions at this time. I would now like to turn it back to Brian for any additional or closing remarks.

[Brian Moynihan, CEO at Bank of America]

Sure. Well, thanks everyone for joining us today. We finished 2024 with good momentum as we enter 2025. The economy is resilient and healthy. The consumers continue to spend at a solid and healthy rate. The employment levels are strong. The asset quality we can see is very good. Our loans have now grown for several quarters in a row here.

[Brian Moynihan, CEO at Bank of America]

Deposits have grown for six straight quarters. The rate environment continues to be constructive. And then the added value in the last couple of quarters of the fee businesses have come on strong given the extra market activity. All that sets us up well for 2025. Thank you for your support. We look forward to talking to you next time.

[Operator]

This does conclude today's program. Thank you for your participation. You may disconnect at any time and have a wonderful afternoon.

Participants

Executives

• Lee McEntire, Head of Investor Relations
• Brian Moynihan, CEO
• Alastair Borthwick, CFO

Analysts

• Matt O'Connor, Managing Director at Deutsche Bank
• Jim Mitchell, Senior Equity Analyst at Seaport Global Securities
• Gerard Cassidy, Managing Director at RBC Capital Markets
• Erika Najarian, Managing Director and Equity Research Analyst at UBS
• Vivek Juneja, Analyst at JPMorgan
• John McDonald, Senior Research Analyst at Truist Securities
• Mike Mayo, Research Analyst at Wells Fargo
• Steven Chubak, Managing Director at Wolfe Research
• Betsy Graseck, Analyst at Morgan Stanley
• Glenn Schorr, Senior Managing Director and Senior Research Analyst at Evercore