Iron Mountain Q4 2024 Earnings Report

Iron Mountain EPS Results

• Actual EPS: $0.50
• Consensus EPS: $1.20
• Beat/Miss: Missed by -$0.70
• One Year Ago EPS: $0.52

Iron Mountain Revenue Results

• Actual Revenue: $1.58 billion
• Expected Revenue: $1.60 billion
• Beat/Miss: Missed by -$21.07 million
• YoY Revenue Growth: N/A

Iron Mountain Announcement Details

• Quarter: Q4 2024
• Date: 2/13/2025
• Time: Before Market Opens
• Conference Call Date: Thursday, February 13, 2025
• Conference Call Time: 8:30AM ET

Iron Mountain (NYSE:IRM) is a global information management company that helps organizations protect, store, and manage their physical and digital information. The firm provides a range of services including secure records storage, document imaging and digitization, secure shredding and destruction, and information governance solutions designed to support regulatory compliance and business continuity. Iron Mountain also offers specialized secure storage environments and logistics for sensitive assets such as art, medical records, and legal archives.

Beyond traditional records management, Iron Mountain has expanded into technology-driven services to support customers’ digital transformation. Offerings include data center and colocation services, cloud backup and recovery, electronic discovery and data migration, and secure IT asset disposition. These services are often paired with consulting and lifecycle management to help organizations reduce risk, control costs, and modernize their information infrastructures.

Originally established as a records-storage business, Iron Mountain has grown through geographic expansion and service diversification to serve a broad mix of corporate, government, healthcare, legal and financial clients. The company operates on a multinational basis across North America, Europe, Latin America and the Asia-Pacific region, delivering integrated physical and digital information services through a network of facilities and technology platforms.

Iron Mountain’s strategy emphasizes information protection, regulatory compliance and continuity of access while pursuing growth in higher-margin digital and data-center offerings. The company is managed by an executive leadership team and board of directors focused on security, operational discipline and adapting services to evolving regulatory and technological requirements for clients across industries.

Iron Mountain Q4 2024 Earnings Call Transcript

Key Takeaways

• Iron Mountain delivered record 2024 results with annual revenue of $6.1 billion (+12%), adjusted EBITDA of $2.2 billion (+14%) and AFFO of $1.3 billion (+11%), leading to a 10% dividend increase.
• Its growth portfolio—including digital solutions, data centers and asset lifecycle management—grew at over 20% CAGR, now representing 25% of revenue and supporting projected consolidated growth above 10%.
• The digital solutions segment posted record revenue in 2024, with recurring storage and software making up over 30% of digital revenue, signing 39 Insight DXP AI/ML deals in Q4 to automate metadata extraction and process workflows.
• Data center revenue soared 25% to $620 million, capacity increased to 1.3 gigawatts, leasing surpassed 100 MW for the third straight year, and a new Middle East JV with Urd offers regional expansion opportunities.
• Asset lifecycle management revenue jumped 119% in 2024, driven by organic growth, strategic acquisitions (WiseTech, APCD) and major contracts with healthcare, insurance and dozens of U.S. federal agencies.

Presentation

[Operator]

Please note, this event is being recorded. I would now like to turn the conference over to Mark Rupe, Senior Vice President of Investor Relations. Please go ahead.

[Mark Rupe, SVP of Investor Relations at Iron Mountain]

Thank you, Betsy. Good morning and Welcome to our fourth quarter 2024 earnings conference call. On today's call, we will refer to materials available on our Investor Relations website. We are joined here today by Bill Meaney, President and Chief Executive Officer, and Barry Hytinen, our Executive Vice President and Chief Financial Officer. After prepared remarks, we'll open the lines for Q&A.

[Mark Rupe, SVP of Investor Relations at Iron Mountain]

Today's earnings materials contain forward-looking statements, including statements regarding our expectations. All forward-looking statements are subject to risks and uncertainties. Please refer to today's earnings materials, the safe harbor language on slide two, and our annual and quarterly reports on Form 10-K and 10-Q for a discussion of the major risk factors that could cause our actual results to differ from those in our forward-looking statements. In addition, we use several non-GAAP measures when presenting our financial results. We've included the reconciliations to these measures and our supplemental financial information. With that, I'll turn the call over to Bill.

[Bill Meaney, President and CEO at Iron Mountain]

Thank you, Mark, and thank you all for joining us today to discuss our fourth quarter and full-year results. 2024 marked another year of record performance and double-digit growth for Iron Mountain. We achieved all-time highs for revenue, Adjusted EBITDA, and AFFO for the year and for the fourth quarter. Our record results were also broad-based across all of our businesses. For the full year, revenue increased 12% to $6.1 billion, Adjusted EBITDA grew 14% to $2.2 billion, and AFFO increased 11% to $1.3 billion. And in the fourth quarter, revenue increased 11%, Adjusted EBITDA grew 15%, and AFFO increased 12%.

[Bill Meaney, President and CEO at Iron Mountain]

These outstanding results reflect the strength of our highly profitable business model, broad and growing portfolio of solutions, long 10-year customer relationships, and the hard work and dedication of Mountaineers across the world. The results also validate that Project Matterhorn has proven to be very beneficial to our business, and we are exceeding the growth targets we established at our Investor Day presentation in 2022.

[Bill Meaney, President and CEO at Iron Mountain]

I should also point out that a foundational element behind Project Matterhorn was to accelerate growth through embracing a customer-centric culture. While we are still on a journey in this regard, it was pleasing to be ranked number one for customer satisfaction by the latest Wall Street Journal ranking of the top U.S.-listed companies. For this, I want to thank my fellow Mountaineers. Since 2021, we have grown both revenue and Adjusted EBITDA at an 11% CAGR on a reported basis.

[Bill Meaney, President and CEO at Iron Mountain]

On a constant currency basis, this growth is 13% annually, delivering a result on both a reported and constant currency basis well above the 10% targets we established. We are also performing above our targets for AFFO, which has grown at a 9% CAGR on a reported basis or 11% on a constant currency basis versus the 8% target. Our success and the momentum we have built over the past three years gives us increased confidence as we look ahead and is reflected in our guidance for 2025. Our portfolio of growth businesses, including digital solutions, data center, and asset lifecycle management, are collectively growing at a CAGR greater than 20% and becoming an increasingly larger portion of our revenue. If you recall, at the beginning of our Matterhorn climb, our growth portfolio represented 15% of our total revenue.

[Bill Meaney, President and CEO at Iron Mountain]

As we enter 2025, the growth portfolio represents 25%, which continues to build the momentum behind our consolidated growth goals. Together with our records management business increasing at mid to high single-digit rate, we naturally expect to deliver consolidated growth in excess of 10% for the foreseeable future. Our growth is driven by three principal factors: the recurring nature of our revenue streams both from our traditional as well as our newer business areas, the strong macro factor supporting double-digit demand for our portfolio of growth businesses, and the success we continue to demonstrate in cross-selling to our loyal customer base comprising nearly 250,000 customers, which includes 95% of the Fortune 1000.

[Bill Meaney, President and CEO at Iron Mountain]

We are already the market leader in multiple businesses and are focused on building our scale, increasing our operating leverage, broadening our solutions offerings, and leveraging our commercial platform to capitalize on Iron Mountain's unique position as a truly end-to-end solutions provider, transcending both the physical and digital worlds. Based on our excellent results exceeding our expectations in 2024 and the strong confidence we have in our outlook for 2025, our Board of Directors has authorized an increase of our quarterly dividend by 10%.

[Bill Meaney, President and CEO at Iron Mountain]

Let me now turn to an update of our key achievements and customer wins to showcase the success we are delivering against our strategic priorities, which are driving continued revenue growth in our physical storage records management business, delivering differentiated digital solutions which give truly transformative results to our customers in terms of revenue, cost, and cybersecurity, supplying differentiated data center offerings through our global scale and customer trust, and providing asset lifecycle management capabilities which are both economic and environmentally sustainable. Let's begin with our records and information management business, which grew 7% in 2024. Our recent customer wins are a testament to the power of our solutions portfolio and success in cross-selling.

[Bill Meaney, President and CEO at Iron Mountain]

In the U.S., we have secured a four-year contract with a Fortune 500 company, which included renewing and expanding the number of locations we serve for records management as well as adding additional services from across our portfolio, underlying our continued focus on cross-selling. Our records management, asset lifecycle management, and digital solutions will provide comprehensive solutions to enable this customer to streamline internal processes to enhance efficiency. Our team's customer-centric approach successfully demonstrated the value of forging a partnership with one provider to support their broader needs. I am also excited to share recent accomplishments in our digital solutions business. Our digital solutions business achieved record revenue in 2024, with recurring storage service and software growing to more than 30% of digital revenue.

[Bill Meaney, President and CEO at Iron Mountain]

We continue to see momentum and adoption of our SaaS-based platform, InSight Digital Experience Platform, or DXP, with emerging use cases that are enabling our customers to improve their ability to access, manage, govern, and monetize their physical and digital information to drive insights and intelligent decisions. On last quarter's call, we highlighted 24 DXP deals booked.

[Bill Meaney, President and CEO at Iron Mountain]

In Q4, we signed 39 deals. Our customers are leveraging AI and machine learning-based capabilities within the DXP platform to automatically extract metadata and deliver business outcomes through process automation. Some of the use cases include consumer lending, compliance, HR, and benefits management, and providing a platform which future-proofs the ability to search unstructured data. I'll highlight a couple of our recent wins in digital solutions. In the U.S., we secured a multi-year deal with a long-standing global financial services customer for our InSight DXP solution.

[Bill Meaney, President and CEO at Iron Mountain]

Our client was looking for a solution to enhance its operational efficiency by automating metadata extraction, streamline exception processing within an integrated environment, and support long-term scalability. By integrating DXP into its workflow, the customer is able to seamlessly manage process exceptions, reducing manual intervention and improving accuracy across its treasury operations. This is another example of a successful cross-sell. Our intelligent business process management solutions also continue to gain traction across regions due to our unique ability to provide unified end-to-end solutions across physical and digital assets, with proven capabilities to operate at scale across various environments and industries. In Australia, a government department that has been a customer for more than 25 years has turned to Iron Mountain to improve processes related to records management and data retrieval while ensuring retention compliance.

[Bill Meaney, President and CEO at Iron Mountain]

Our end-to-end solution includes document imaging and secure destruction under a five-year plan that will manage risk, drive efficiencies, and enable our customer to deliver best-in-class service in answering inquiries. Our proven track record and ability to deliver a comprehensive suite of services at scale enabled us to secure this important work. Turning to our data center business, industry demand for data center development remains incredibly strong. In 2024, we grew our data center revenue by 25% to a record $620 million. Also, given the strong demand for our data centers, we added to our land portfolio and now have a total capacity of nearly 1.3 GW when fully built out. This is an increase of 420 MW year over year, or a growth of almost 50%.

[Bill Meaney, President and CEO at Iron Mountain]

As it relates to leasing, we had a very good year of activity in 2024, our third consecutive year where we leased more than 100 MW, including 10 MW in the fourth quarter. While we exceeded our original leasing projection of 100 MW with 116 MW, this was slightly below our updated view at mid-year. Given the continued strength and build of our pipeline as we enter 2025 and beyond, we maintained our underwriting returns expectations and decided to pass on a significant opportunity in the fourth quarter. For 2025, we expect another year of strong leasing activity with 125 MW projected. Our strong leasing activity shows that we are an attractive partner to customers looking for infrastructure that can support their very dense IT workloads associated with their AI-enabled services.

[Bill Meaney, President and CEO at Iron Mountain]

I would also like to highlight the announcement today of our joint venture with Ooredoo, the publicly listed telecom and data center company which serves Qatar as well as the region broadly. This JV furthers our existing footprint in the Middle East by adding data center services to our portfolio. The Middle East is one of the fastest-growing data center markets globally. We will take a minority stake in the venture.

[Bill Meaney, President and CEO at Iron Mountain]

The JV will serve their existing data center portfolio in Qatar, Kuwait, Tunisia, as well as the expansion across multiple markets in the Middle East region. Ooredoo is looking for a partner with global operating expertise in hyperscale data centers to assist with capitalizing on the significant market opportunity. This partnership is a testament to our operational strength and credibility within the data center market, as well as our relationships with the top global hyperscalers.

[Bill Meaney, President and CEO at Iron Mountain]

Let me now turn to our asset lifecycle management business, which continues to represent a significant growth opportunity as we expand our capabilities and geographic footprint in this highly fragmented market. In 2024, ALM revenue increased 119% with nearly 30% organic growth. Regency Technologies had a very strong year, and our recent acquisitions of Wisetek and APCD are also performing well. We recently secured a long-term agreement with a large global healthcare company to manage the lifecycle of their IT assets. We will provide IT services and workstation deployment for end-user devices, as well as data center infrastructure decommissioning and remarketing services. The combination of our global footprint in logistics infrastructure, operational scalability, and remarketing expertise enabled our team to deliver meaningful synergies to the customer. We have also secured our first significant asset lifecycle management contract in Canada.

[Bill Meaney, President and CEO at Iron Mountain]

This is with a large North American insurance company for whom we provide a range of records management and digital services. We are now providing a Canadian subsidiary with ALM services, including laptop sanitization and end-user redeployment, helping to address inefficiencies in workstation management across 60 locations and supporting process automation and other cost optimizations. Our track record of delivery for this customer over many years helped secure this deal, as did our ability to offer a comprehensive, flexible, and streamlined solution that includes automation and security best practices. Staying with the ALM business, we are partnering with the U.S. state government to deliver a fully managed hard drive destruction program across its agencies.

[Bill Meaney, President and CEO at Iron Mountain]

This deal builds on the existing records management and digital services we provide to this customer, demonstrating we have the compliance and security credentials and the operational expertise and scale to deliver a comprehensive range of information management solutions for our customers. This is a good illustration of the kind of work we do for governments in general, including the U.S. federal government.

[Bill Meaney, President and CEO at Iron Mountain]

Given the recent interest in our federal business, as well as the growth opportunity that we believe DOGE will offer us, let me provide a bit more background. We work for more than 200 agencies of the U.S. federal government, both as a direct provider and subcontractor of services. The physical storage of documents accounts for approximately $10 million in revenue. Correspondingly, this represents about 0.5% of our total physical volume. We also generate $130 million in data center and digitization transformation services.

[Bill Meaney, President and CEO at Iron Mountain]

We have been growing in both of these areas with the government over the last few years as we assist certain agencies with process automation and digitization. As the government continues to drive to be more efficient, we see this as a continued opportunity for the company. To conclude, I am very proud of the strong results our dedicated Mountaineers continue to deliver.

[Bill Meaney, President and CEO at Iron Mountain]

At the core of our success is how our team meets the needs and serves our nearly 250,000 customers around the world each and every day. As we look to 2025 and beyond, we continue to have a tremendous opportunity ahead of us and still just scratching the surface of the $150 billion of the total addressable market for our services. We have a very strong and growing foundation, and the momentum across each of our growth businesses is clear and tangible.

[Bill Meaney, President and CEO at Iron Mountain]

As Barry will share in more detail, our guidance outlook represents another record year of double-digit revenue growth for Iron Mountain in 2025. With that, I'll turn the call over to Barry.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Thanks, Bill, and thank you all for joining us to discuss our results. As you've heard this morning, our team continues to execute very well against our strategy. We delivered record fourth-quarter and full-year results across all of our key financial metrics, and we are entering 2025 with strong momentum. Turning to our financial results, during the fourth quarter, we achieved record revenue of $1.58 billion, up 11% on a reported basis and 12% on a constant currency basis. This was driven by 8% storage growth and 17% service growth on a reported basis. We delivered strong organic growth in the quarter of 8%.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Total storage revenue in the quarter was $942 million, up $71 million year on year. We drove 9% organic storage growth, half of which was driven by revenue management trends in our global RIM business and half from our data center business. Total service revenue was $639 million, up $91 million from last year. Organic service revenue increased 7% year on year, driven by our ALM and global RIM businesses.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Reported service revenue growth reflects the inclusion of our recent ALM acquisitions. Adjusted EBITDA was $605 million, a new record and up 15% year on year. This was above the $595 million projection we provided on our last call and would have been nearly $610 million on the same FX rates that we used in that projection. The performance upside was driven by improved price margin realization and cost productivity across our company.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Adjusted EBITDA margin was 38.3%, up 130 basis points year on year, which reflects improved margins across all of our businesses. AFFO was $368 million, up $40 million, which represents growth as compared to last year of 12% on a reported basis and 14% excluding FX. AFFO on a per-share basis was $1.24, up 13% from last year, and also ahead of the projection we provided on our last call of $1.21. Now, let me briefly summarize the full year, which marked our fourth consecutive year of record performance across all key financial metrics. Revenue of $6.15 billion increased 12% on a reported basis and 13% on a constant currency basis. Our full-year revenue achieved the high end of our guidance range despite the negative FX we incurred throughout the year.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Our commercial team's focus to sell across our entire range of products and services continues to be an important driver of our growth, and we are still in the very early days of capitalizing on this large cross-selling opportunity. Adjusted EBITDA increased 14% year on year to $2.24 billion, an increase of $275 million. With this performance, we exceeded the high end of our full-year guidance.

[Barry Hytinen, EVP and CFO at Iron Mountain]

AFFO increased over 11% to $1.3 billion, or $4.54 on a per-share basis, and now turning to segment performance. I'll start with our global RIM business, which achieved fourth-quarter revenue of $1.26 billion, an increase of $66 million year on year. Revenue management continued to be a key driver in the quarter across storage and service, leading to adjusted EBITDA margin reaching a new all-time high. Organic storage was up in excess of 5%, driven by revenue management and consistent volume.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Sequentially, it was down slightly due to the stronger dollar and our focus to drive operating performance in our consumer storage business. And I should note, our records management business was up sequentially and year over year, in line with our normal trends. Organic service revenue was up 8%, with contributions from digital and core services. Our digital business had another strong quarter, achieving record revenue.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Global RIM adjusted EBITDA was $579 million, an increase of $45 million year on year. Global RIM adjusted EBITDA margin was up 130 basis points from last year, driven by operating leverage and revenue management. Turning to our global data center business, the team delivered revenue of $170 million, an increase of $33 million. This was a 24% increase from the fourth quarter of last year, driven by strong organic storage rental growth of 27%.

[Barry Hytinen, EVP and CFO at Iron Mountain]

For the full year, data center revenue grew 25% to $620 million, continuing the multi-year trend of accelerating growth. Our visibility to revenue growth and our pipeline both continue to be very strong, supporting our outlook for further acceleration in 2025. I'll also note that 94% of our under-construction assets are already leased, and as such, we have very high visibility to this revenue projection.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Fourth-quarter data center adjusted EBITDA was $88 million, up 51%. Adjusted EBITDA margin was up 930 basis points from the fourth quarter of last year and up 820 basis points sequentially. Improved pricing, recent commencements, and operating leverage were the key drivers of the strong margin expansion in the quarter. We saw a continued positive trend in pricing for new and expansion leases, with the full-year average price per kW increasing more than 40% as compared to full year 2023.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Based on our visibility into commencements, we expect strong Adjusted EBITDA margin improvement in 2025, with the full year increasing 400 basis points year over year as compared to the 45.6% achieved in 2024. Turning to asset lifecycle management, total ALM revenue in the quarter was $112 million, an increase of $60 million, or 118% year over year. On an organic basis, our ALM team delivered double-digit growth, which was driven by expansion in our enterprise business. Regency Technologies performed very well this quarter, with revenue of $34 million and strong profit contribution. Our recent acquisitions of Wisetek and APCD performed ahead of our expectations in the quarter. We are especially pleased with the continued improvement in ALM profitability, which is benefiting from Regency synergies as well as improved efficiencies in both the enterprise and data center decommissioning channels.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Turning to capital allocation, we remain committed to our strategy that is balanced between funding our growth initiatives while delivering meaningful returns to our shareholders and maintaining our strong balance sheet. Capital expenditures in the fourth quarter were $721 million, with $685 million of growth and $36 million of recurring. For 2025, we are planning for capital expenditures to be similar to last year, with approximately $1.8 billion of growth and approximately $150 million of recurring. Turning to the balance sheet, with strong EBITDA performance, we ended the year with net lease adjusted leverage of 5.0 times, which remains at the lowest level we have achieved since prior to the company's reconversion in 2014. For 2025, we expect to end the year at similar levels to year in 2024.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Turning to our dividend, our target payout ratio is low to mid-60%, and on a trailing basis, we ended the year at 60%. In light of our favorable outlook for AFFO, our board increased the dividend by 10%, effective with the April payout. This marks the third consecutive year where we have increased the dividend. Now, let me share our projections for full year 2025. We anticipate another record year of performance across all of our key financial metrics.

[Barry Hytinen, EVP and CFO at Iron Mountain]

For 2025, we expect total revenue to be within the range of $6.65-$6.8 billion, which represents year-on-year growth of 9% at the midpoint. On constant FX rates, this implies growth of 11% at the midpoint. This includes 10% organic growth for 2025, which is ahead of the 9% and 7% organic growth we delivered in 2024 and 2023, respectively, and reflects the growth across our portfolio.

[Barry Hytinen, EVP and CFO at Iron Mountain]

We expect Adjusted EBITDA to be within the range of $2.475 billion-$2.525 billion, which represents year-on-year growth of 12% at the midpoint. On constant FX rates, this implies growth of 13% at the midpoint. We expect AFFO to be within the range of $1.45 billion-$1.48 billion, which represents year-on-year growth of 9% at the midpoint.

[Barry Hytinen, EVP and CFO at Iron Mountain]

On constant FX rates, this implies growth of 11% at the midpoint, and we expect AFFO per share to be $4.85-$4.95. This represents year-on-year growth of 8% at the midpoint, and on constant FX rates, this implies growth of 10% at the midpoint. Turning to the first quarter, we expect revenue of approximately $1.59 billion, Adjusted EBITDA of approximately $575 million, AFFO of approximately $342 million, and AFFO per share of approximately $1.15. A couple last points for modeling.

[Barry Hytinen, EVP and CFO at Iron Mountain]

We expect AFFO growth to accelerate through the year as the phasing of cash taxes will be more first-half weighted than last year, and we expect the FX impact on reported results will be less of a headwind as we move through 2025, based on the timing of the U.S. dollar strengthening last year. To conclude, we are pleased to have delivered another record year in 2024, and we are entering 2025 with strong momentum. I would like to express my thanks to our entire team for their continued dedication to serving our clients, and with that, Operator, would you please open the line for Q&A?

[Operator]

We will now begin the question and answer session. To ask a question, you may press star then one on your telephone keypad. If you are using a speakerphone, please pick up your handset before pressing the keys. If at any time your question has been addressed and you would like to withdraw your question, please press star then two. We will limit analysts to one question, and you can rejoin the queue. At this time, we will pause momentarily to assemble our roster. The first question today comes from George Tong with Goldman Sachs. Please go ahead.

[George Tong, Senior Research Analyst at Goldman Sachs]

Hi, thanks. Good morning. Can you elaborate on how organic growth in the ALM business in 4Q was split between volumes and component prices, and what broader trends you're seeing with both?

[Barry Hytinen, EVP and CFO at Iron Mountain]

Yeah, sure. Hi, George. This is Barry. Good morning. Thanks for that question. Generally speaking, it was largely volume. It was almost all volume-driven, George, because, and it, of course, varies based on the channel. But as you've seen, we're becoming more and more enterprise-driven in the company, which is consistent with the size of the market.

[Barry Hytinen, EVP and CFO at Iron Mountain]

And that's where the margin improvement is substantial in terms of from both what we're doing for clients as being more of a service-oriented business, as well as much more consistent in terms of the book of business that continues to build. What we saw in component prices on the data center decommissioning side was generally flattish. Some of the components were down a little bit. Some were up a little bit, but on average, it was basically flattish, and so that was also volume-driven.

[Barry Hytinen, EVP and CFO at Iron Mountain]

The organic business performed well, and we actually feel very good as we move into 2025 as it relates to both businesses, the data center decommissioning and the enterprise, because we won some new clients on the data center side and additional project revenue. As you know, that is a project-oriented kind of business, can be a little bit more quarter-to-quarter project-oriented. And then on the enterprise business, that continues to ramp. And as Bill mentioned, we've won some very big deals there relative to our portfolio. So we expect enterprise to continue to perform throughout the year on a growing basis. And I will just say that we are not planning for component pricing to be of much change at all to where it ended 2024.

[Barry Hytinen, EVP and CFO at Iron Mountain]

That may be proved conservative, but we'd rather just plan that way and let you know that we see a lot of volume coming in 2025 thanks to our pipeline. Thank you, George.

[Operator]

The next question comes from Nate Crossett with BNP. Please go ahead.

[Nate Crossett, Real Estate Analyst at BNP Paribas Exane]

Hey, good morning. What's your expectation for RIM volumes in Q1 and maybe the balance of 2025? And what should we be kind of expecting for RIM pricing growth this year? Thank you.

[Bill Meaney, President and CEO at Iron Mountain]

Thanks, Nate, for the question. I think you can expect 2025 to be consistent with the last couple of years, flat to slightly up volumetrically, and most of the growth will be revenue management and pricing, so you're kind of mid-single digit, mid to upper single digit overall revenue growth coming out of our RIM business, so very consistent with what you've seen in 2023 and 2024.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Yeah. And Nate, it's Barry. I'll just add that we expect volume to be flat to slightly up throughout the year. And that includes the first quarter-year question. Also, from a standpoint of timing on revenue management actions, we would expect that to be more consistent in terms of the timing of actions this year, whereas your call last year, we had a little bit of phasing.

[Barry Hytinen, EVP and CFO at Iron Mountain]

And so that helps bolster the point Bill was making about mid to upper single. And with that, I will say we continue to feel that we differentiate very strongly based on the value we bring clients in terms of the ancillary services they can generate by storing with us, which they really can't get from anybody else, such as our Smart Sort, our digitization on demand, and our very fast-growing digital business. Thanks.

[Operator]

The next question comes from Eric Luebchow with Wells Fargo. Please go ahead.

[Eric Luebchow, Director and Senior Equity Analyst at Wells Fargo]

Great. Thanks for taking the question. So I wanted to touch on the data center business. Maybe you could just, Bill, at a high level, talk about any longer-term implications from the DeepSeek announcement a few weeks ago. It kind of did create a lot of noise in the market and people questioning the pacing of AI training CapEx and what impact that could have on the data centers. And I think you also made a comment about how you passed on a large opportunity that didn't meet your underwriting returns. Just curious to get any more color there and what you're seeing in terms of market pricing going forward and forward returns. Thank you.

[Bill Meaney, President and CEO at Iron Mountain]

Okay. Thanks, Eric. Well, let me start with the last part of your question and then talk about DeepSeek. I think in terms of where we see our pipeline in leasing activity is that we do have a very strong pipeline. And based on that pipeline, where we set our guidance for this year, also our multi-year guidance. So if you think about overall, we set guidance last year at 100 MW, this year 125 MW, so 25% year-on-year growth. All that's consistent with the financial plan or the multi-year plan that we laid out in 2022. And you can see that in terms of driving the revenue growth that we're getting as those leases actually commence in the reported revenue and EBITDA line. So we feel really good about that.

[Bill Meaney, President and CEO at Iron Mountain]

Specifically, when we were on the Q3 call and we were looking at the pipeline, we did have a very large opportunity in our pipeline that gave us visibility to 130+ MW for the year. And we passed on it at the end because we felt that the end of the year, sometimes customers have an expectation of the discount they're going to get to give you a lease before the year ends.

[Bill Meaney, President and CEO at Iron Mountain]

And we just didn't like the pricing on that, especially when we look out at our pipeline and we see all the hyperscale opportunities that we already have in the pipeline. These are 10-year contracts, so we're not going to make short-term decisions just to hit a leasing number, especially when we see the number of contracts that are still in play in our pipeline over the next 12, 18, 24 months.

[Bill Meaney, President and CEO at Iron Mountain]

And I think you know the business well, is that you should think about our business as normally something that, let's say, around 10 MW comes in, plus or minus, on any quarter, in addition to the large hyperscale deals, which are much more lumpy. But if over a 12-month period, we feel we have a lot of visibility, hence our continued driving our growth in terms of our leasing guidance. So coming to your DeepSeek question, we think of the DeepSeek thing as two halves.

[Bill Meaney, President and CEO at Iron Mountain]

One is we see that we expect it to drive some further acceleration in our digitization business because as there's more competition and thinking about what large language models can do and how to construct those large language models, obviously, it's going to give people different price points for our AI-driven tools that we use in our digitization business to actually pull those things down. More broadly, in terms of our data center business, we look at the reporting that came out of a number of our large customers over the last couple of weeks, and not a single one of them is reducing their CapEx expenditure by even a cent. So when we look at that, is that we don't see DeepSeek.

[Bill Meaney, President and CEO at Iron Mountain]

I mean, there was a lot of buzz when it was announced, but we don't see any substantive change in terms of our customer base in terms of how they're expecting to continue to grow their data center infrastructure.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Eric, the only thing I would add is that when you look at the leases we've been signing on our price per kW, as well as what we've commenced, what you'll see if you compare that versus prior years is, as I mentioned on the call, it's growing very nicely, right? The average price is meaningfully higher. And so that you see coming through in the EBITDA margin as we start to commence this better book of business, if you will. And so, as Bill mentioned, we're going to continue to stay price-disciplined and return-oriented. And if you look at the backlog of what we have commencing going forward, that gives us strong confidence in the revenue and margin guide that we shared on the call. Thanks, Eric.

[Operator]

The next question comes from Brendan Lynch with Barclays. Please go ahead.

[Brendan Lynch, Director at Barclays]

Great. Thanks for taking my question. Maybe a follow-up on DeepSeek. It did raise some questions about the flow of U.S. hardware and chips into China. If the U.S. were to implement tighter restrictions on exporting IT hardware to China, how do you think that would affect the ALM business?

[Bill Meaney, President and CEO at Iron Mountain]

Thanks, Brendan, for the question. So first of all, think about it. Most of our ALM business that gets sold into China is multi-generations previous. So none of these have been touched upon in terms of export restriction. We are continuing to, as we've talked about before, driving a diversification strategy to be less reliant on China, where we actually resell components. And I should say that a big part of our resales, which I think we talked about in the last call, has been more and more on hard drives recently than even the CPUs and GPUs, which are more sensitive in terms of technology. So I think we continue to drive the diversification. So far, anyway, all our components are multi-generational and don't come under that.

[Bill Meaney, President and CEO at Iron Mountain]

The other thing I should say, as Barry talked about, is that we very much see our strategy as continuing to build on a mixed basis, the enterprise side of the business. And that means that it would be less project-based, less reliant in terms of selling into China. But the other part of that enterprise business is some of the work that we're doing with some of the OEMs on reintroducing the components back into their own supply chain.

[Bill Meaney, President and CEO at Iron Mountain]

So we really see that's where a lot of the business will be going because, as we all know, electronic components generally fail at the beginning of their life, not kind of in the middle of their life. And a lot of our OEM customers are now starting to ask us to actually do that harvesting and help them reintroduce it back into their supply chain.

[Operator]

The next question comes from Kevin McVeigh with UBS. Please go ahead.

[Kevin McVeigh, Managing Director at UBS]

Great. Thanks so much. Hey, just following up on the data center, Barry, the churn in Q4 was 4.4%. I don't think that was related to the client you passed on, but just any thoughts on what drove that? And it's probably one time, but just maybe help us understand that a little bit.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Yeah. Sure, Kevin. That's something that we've had on the horizon for some time and has been in our expectations because what happened is at year-end, we had a couple of clients who have been in the business for a long time, like 10-plus years, predecessors to some of the businesses we acquired, which were on, like I said, with us for a long time, and they've been moving load to more of a cloud.

[Barry Hytinen, EVP and CFO at Iron Mountain]

And so those two churned. Absent that, churn was very much in line, in fact, below our normal expectations in the quarter. And I don't see other items like that going forward. In fact, I expect our 2025 churn to be below where we've been historically running. So I usually say something like 1%-2%, 1.5%-2% a quarter, which kind of equates to, say, 5%, 6%, 7%, 8%.

[Barry Hytinen, EVP and CFO at Iron Mountain]

This year, I would think it's going to be five, maybe even a little bit lower than that as we look at our book of business. Importantly, we've essentially already released that space, which speaks to the demand environment and the fact that we are heavily leased in terms of our operating portfolio, Kevin, and I'll just also underscore that we're very pleased with the price per kW that we're generating across the portfolio, whether that be on the hyperscale side or colo, which, of course, is this, so thanks for the question, Kevin.

[Operator]

The next question comes from Andrew Steinerman with JPMorgan. Please go ahead.

[Andrew Steinerman, Equity Research Analyst at JPMorgan]

Hi, Barry. I wanted to dive a little bit further into your prepared remarks about organic storage revenues being down sequentially in the fourth quarter. Was it down sequentially on an organic constant currency basis, kind of ex-FX? And you said something about normal seasonality of a fourth quarter, maybe dive into that. And then you also said something about the consumer business. Is that direct-to-consumer business now being de-emphasized at Iron Mountain?

[Barry Hytinen, EVP and CFO at Iron Mountain]

Yeah. Thanks, Andrew. I'll try to unpack all that here. So what I was explaining was that FX, first and foremost, was a big headwind to us on that line sequentially because, as you probably know, the U.S. dollar strengthened significantly in the fourth quarter as compared to the third quarter. And in our records business, that's where we are the most diversified from a global footprint, working in 60-plus countries around the world and being exposed to currencies from the euro to the Brazilian real to the Canadian. And the dollar obviously strengthened meaningfully. That's on the order of $10 million sequentially of a headwind quarter to quarter. Then on top of that, you're right, we have been and we have been very focused on improving the profitability of our consumer storage business.

[Barry Hytinen, EVP and CFO at Iron Mountain]

You'll recall when we acquired Clutter and put it together with our remaining business, we mentioned that that business was losing $2 million-$3 million of EBITDA a quarter. And so what we've done there is we've realized that we shouldn't chase business that's not profitable. And as you know, with any storage business, in and out is not where you want to be. You want to be with things that are going to store long-term. So the team has done a lot of analysis and has focused its both marketing as well as where we're targeting on that business to be a much more profitable segment. And we've also driven a lot of operating efficiencies there. So long-winded way of saying, consumer was also down sequentially. And from a run rate standpoint, that's about nearly 10.

[Barry Hytinen, EVP and CFO at Iron Mountain]

And so, when you take those two and put it up against the organic storage rental revenue that you're asking about in total, what falls out is the core records business was up nicely sequentially in line with normal trends and our pricing trends. So we feel very good about where the records management business is trending. And having the consumer business now be in a profitable run rate is obviously the place we want to be, and we'll continue to expand on that. And that helped, obviously, with the global RIM-adjusted EBITDA margin improvement. Thanks.

[Operator]

The next question comes from Shlomo Rosenbaum with Stifel. Please go ahead.

[Shlomo Rosenbaum, Managing Director at Stifel]

Hi, good morning, and thank you for taking my question. Barry, can you just maybe this is a follow-up to what you were explaining to Andrew, but could you talk a little bit about the factors that led to the revenue coming in a little bit lower than you expected in the quarter, right? The guidance was for about $1.6 billion. It was like 1581. If you just round it, it's like $19 million lower. Is it that $10 million on FX and $10 million on exiting some stuff in storage? Or what are the factors? Anything in ALM in there? Maybe you could just unpack that for us.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Yeah. Shlomo, obviously, you and Andrew have been following the company for a long time. So you're right. It is those two things. It's the FX. And just to be clear, the FX sequentially was even a little bit more than that because, of course, it hits us on other lines. I was specifically speaking about the organic storage rental revenue line.

[Barry Hytinen, EVP and CFO at Iron Mountain]

And then the consumer business, we have been very intentional, as I mentioned in the prepared remarks. So we are being very focused on driving returns for our shareholders, and we're going to continue to do that while growing our business very substantially. We see a tremendous amount of runway there. You mentioned about ALM. ALM performed pretty much right in line with our expectations. The Wisetek and APCD business that we recently acquired did a little bit better than what we were expecting.

[Barry Hytinen, EVP and CFO at Iron Mountain]

It was a little north of $20 million, and so we had decent organic growth in the core, enterprise pipeline and bookings continuing to grow, and as Bill alluded to, we've booked some very nice enterprise ALM deals here already this year, so feel good about where we're trending and feel very good about where we are in our core records business. Thank you, Shlomo.

[Operator]

Again, if you have a question, please press star, then one. The next question comes from John Atkins with RBC Capital Markets. Please go ahead.

[John Atkins, Managing Director at RBC Capital Markets]

Thanks. So a question I had about the guidance for kind of our expectations for 2025. Anything around capital recycling in your data center portfolio or other, as well as any expectations around cash renewal spreads? And then if I could ask also about the land held for development, there's quite a number of markets there across India and Amsterdam and Madrid and Richmond, Northern Virginia, Chicago, and so forth. And just anything to highlight in terms of permitting milestones or construction delivery or for long lead time items where you might actually start to develop in some of those markets sooner than others? Thanks.

[Bill Meaney, President and CEO at Iron Mountain]

Thanks for the question, John. And let me start, and then Barry might want to fill in some of the details. But let me start with the back of your question in terms of building the land bank. And you know the industry extremely well is that the permitting and access to power is something that is taking longer than used to. But if you look at the year going forward, we feel really good where we're sitting in terms of how we're making progress on getting the land bank ready to lease. If I kind of look at some of the key markets is India, Amsterdam, Madrid, Miami, Chicago, Northern Virginia, and also Richmond, as we've made where we're on track in terms of our expectations and very consistent with our guide of leasing 125 MW this year.

[Bill Meaney, President and CEO at Iron Mountain]

We feel good about our land bank, where we are in terms of getting the permitting process through. A lot of that is already through permitting that I just rattled off. Relative to our multi-year plan in terms of continuing to grow this business in line with how we've been growing the last few years, and that's showing up in our guidance for 125 MW this year, which is a 25% lift done this time last year in terms of where our guide was. In terms of capital recycling, I think the short answer is we don't have any specific plans around that.

[Bill Meaney, President and CEO at Iron Mountain]

One of the things, though, I would like to highlight is that we've added some more capacity to our design and construction team, and we do expect to be able to get more efficiency in terms of how we actually lock up the supply chain for some of the components in our data center. As we build scale, we think that, well, if there's always inflation out there, we think that we have now the ability to get more operating leverage in terms of the cost of construction in our data centers this year, and that's reflected in our CapEx guide that Barry went through.

[Barry Hytinen, EVP and CFO at Iron Mountain]

Yeah, and John, on cash renewal spreads, probably no surprise, we expect them to continue to rise. And that's just due to where demand is versus where supply is in the industry, I think. I would only add that from the standpoint of what we're expecting for a data center, the growth that we're seeing is upwards of high 20s, 30% year-on-year from a revenue perspective with all that margin improvement that we were talking about. So we feel very well positioned with respect to growing that portfolio.

[Operator]

This concludes our question and answer session and the Iron Mountain Fourth Quarter 2024 earnings conference call. Thank you for attending today's presentation. You may now disconnect.

Participants

Executives

• Barry Hytinen, EVP and CFO
• Mark Rupe, SVP of Investor Relations
• Bill Meaney, President and CEO

Analysts

• Shlomo Rosenbaum, Managing Director at Stifel
• Eric Luebchow, Director and Senior Equity Analyst at Wells Fargo
• Nate Crossett, Real Estate Analyst at BNP Paribas Exane
• George Tong, Senior Research Analyst at Goldman Sachs
• John Atkins, Managing Director at RBC Capital Markets
• Kevin McVeigh, Managing Director at UBS
• Andrew Steinerman, Equity Research Analyst at JPMorgan
• Brendan Lynch, Director at Barclays