Chubb Q2 2025 Earnings Results & Report

Chubb EPS Results

• Actual EPS: $6.14
• Consensus EPS: $5.84
• Beat/Miss: Beat by +$0.30
• One Year Ago EPS: $5.38
• EPS Beat Rate: 8 of last 8 quarters

Chubb Revenue Results

• Actual Revenue: $14.20 billion
• Expected Revenue: $12.53 billion
• Beat/Miss: Beat by +$1.66 billion
• YoY Revenue Growth: +6.30%

Chubb (NYSE:CB) is a global insurance company that provides property and casualty insurance, accident and health coverage, life insurance, and reinsurance. Its customers include individuals, businesses, and institutions, with products ranging from personal and commercial coverage to specialized insurance solutions.

The company serves customers across North America, Europe, Asia-Pacific, Latin America, and other markets. Its operations include underwriting, claims services, and risk management for a broad range of industries and personal insurance needs.

Chubb’s current corporate history dates to 2016, when ACE Limited acquired The Chubb Corporation and adopted the Chubb name. Evan G. Greenberg serves as the company’s chairman and chief executive officer.

Chubb Q2 2025 Earnings Call Transcript

Key Takeaways

• Positive Sentiment: Reported record core operating EPS of $6.14, up 14% year-over-year, driven by strong premium revenue growth, underwriting performance, and investment results.
• Positive Sentiment: Achieved a combined ratio of 85.6% (published) and 82.3% (current accident year ex-cat), each improving by nearly a full point from prior year, reflecting broad-based underwriting discipline.
• Positive Sentiment: Generated $1.7 billion of adjusted net investment income on a portfolio yield of 5.1% (new money at 5.4%), and guided Q3 investment income to $1.72–$1.74 billion.
• Positive Sentiment: Authorized a new $5 billion share repurchase program with no expiration, having returned $1.1 billion this quarter through $388 million of dividends and $676 million of buybacks.
• Positive Sentiment: Maintained underwriting discipline by walking away from soft large-account property business while growing middle-market and small commercial premiums, along with firming casualty lines.

Presentation

[Moderator]

Thank you for standing by. My name is Greg, and I will be your conference operator today. At this time, I would like to welcome everyone to today's Chubb Limited Second Quarter 2025 Earnings Call. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a Q&A session. If you'd like to ask a question during this time, simply press star followed by the number one on your telephone keypad. If you'd like to withdraw your question, simply press star one again. Thank you. I would now like to turn the call over to Karen Beyer, SVP of Investor Relations. Karen, you have the floor.

[Karen Beyer, SVP of Investor Relations at Chubb Ltd]

Thank you, and welcome to our June 30, 2025 Second Quarter Earnings Conference Call. Our report today will contain forward-looking statements, including statements relating to company performance, pricing, and business mix, growth opportunities, and economic and market conditions, which are subject to risks and uncertainties, and actual results may differ materially. Please see our recent SEC filings, earnings release, and financial supplements, which are available on our website at investors.chubb.com for more information on factors that could affect these matters. We will also refer today to non-GAAP financial measures, reconciliations of which to the most direct comparable GAAP measures and related details are provided in our earnings press release and financial supplement. Now I'd like to introduce our speakers. First, we have Evan Greenberg, Chairman and CEO, followed by Peter Enns, our Chief Financial Ofiicer. We will take your questions after that.

[Karen Beyer, SVP of Investor Relations at Chubb Ltd]

Also with us to assist with your questions are several members of our management team. It is my pleasure to turn the call over to Evan.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

Good morning. As you saw from the numbers, we had an excellent quarter. Core operating EPS was a record $6.14, up 14% from a year ago. Supported by record underwriting, strong investment results, and good premium revenue growth. All of our businesses in regions of the world contributed to the quarter's growth, particularly in North America, our middle market, and small commercial. Personal lines and E&S businesses, and in international, both commercial and consumer P&C in all regions, and life insurance in Asia and the U.S. Core operating income of $2.5 billion was a record result, up 13%. The results demonstrate the broad-based, diversified nature of our company geographically by customer segment and product area. Our balance of business and presence provides us a wide range of opportunities, which supports long-term, sustainable, and profitable growth.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

In the quarter, we produced record underwriting income on both a published and current-accident year exact basis, supported by premium growth and underwriting margin improvement. Published underwriting income of $1.6 billion was up 15% from a year ago, leading to a combined ratio of 85.6. More than a percentage point better than a year earlier. Current-accident year underwriting income, excluding CATs, was up almost 11.5%, supported by a combined ratio of 82.3. Again, nearly a full-point improvement from prior year. On the invested asset side, for the quarter, adjusted net investment income was nearly $1.7 billion, up 8%. Our fixed income portfolio yield is 5.1, and our current new money rate is averaging 5.4%. Our operating cash flow in the quarter, which supports investments, was quite strong, $3.2 billion.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

Given federal deficits, a weakening dollar, and our country's trade policies, I expect the trend is towards higher inflation and a steeper yield curve, which is an issue for our country but will support our company's continued growth in investment income. Tangible book value growth, our primary measure of wealth creation, was up 23.7% per share from a year ago and 8% from the previous quarter. Our annualized core operating return on tangible equity in the quarter was 21%. Very strong result. Peter will have more to say about financial items. Turning to growth, pricing, and the rate environment. Global P&C premiums, which exclude agriculture, grew 5.8% and 6.4% in constant dollars, with commercial up 4.2% and consumer up 11.9%. Premiums in our life insurance division grew almost 17.5%. In terms of the U.S. commercial P&C underwriting environment, large account-related short-tail business, both admitted and E&S, has grown quite competitive.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

A lot more capital is chasing the property business, and prices are softening while terms and conditions remain steady. We are, of course, disciplined, and we're not going to write business below an adequate price. While others are leaning in, we've begun walking away where necessary. On the other hand, middle market and small commercial property remain much more disciplined and orderly. Rates continue to rise, and we're growing property in this area. Casualty continues to firm in all areas that require rate. Retail and E&S, both large account and middle market, and again, we are growing. While financial lines remain soft, we're seeing signs of firming in discrete classes. That is backdrop. I'll give you some more color by division. Beginning with North America, P&C premiums, excluding agriculture, were up 5.3%, including growth of 9.1% in personal insurance and 4.1% in commercial.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

P&C lines up 4.2%, and financial lines actually up 3.6%. In commercial, we had a good quarter for new business, up 7% versus prior year, driven by middle market across the board and in large account and E&S casualty lines. Our renewal retention on a policy count basis was 86%. Premiums in our leading middle market division grew 8.4%. Another excellent result, with P&C up 10% and financial lines up 2%. Our small commercial business grew about 10%. Premiums in our major accounts and specialty division grew 1.5%, with our large account business essentially flat and our E&S business up 5.6%. Both were heavily impacted by premium reductions in property. Overall commercial pricing for property and casualty, excluding financial lines and comp, was up 4.5%, with rates up 1.6% and exposure change of 2.9%. Property pricing was down 2.5%, with rates down about 7%, offset by exposure change of 4.9%.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

Importantly, going a step further, property pricing was down more than 12% in large account business. Both admitted and E&S, and it was up over 8% in middle market and small commercial. Casualty pricing in North America was up 11.6%, with rates up 10.6% and exposure up 0.9%. Financial lines pricing was down 1.2%. In workers' comp, primary comp pricing was essentially flat, while large account risk management pricing was up over 7.5%. In North America commercial, our selected loss cost trends remain steady across the board, no change from what I gave you last quarter. On the consumer side of North America, our high-net-worth personal lines business had a simply outstanding quarter, with premium growth exceeding 9%. New business growth was more than 17%. Homeowners pricing was up 10% in the quarter and ahead of loss costs, which remained steady at 8.9%.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

I expect the kinds of results we're showing in personal lines to endure and continue. Turning to our international general insurance operations. Premiums were up 8.5%, or over 10% in constant dollar. Commercial lines grew about 7%, and consumer was up more than 15%. From a region of the world perspective, Asia grew over 12.5% in constant dollar. Europe grew over 8%, and Latin America grew over 17%. Premiums in our London wholesale business were up over 7%. In our international retail commercial business, P&C pricing was up just 0.5%, and financial lines pricing was down over 6.5%. The loss cost trend in our international retail business remains steady. Like in North America, large account commercial property, shared and layered, has become much more competitive, particularly in London. While in the rest of the world, property is growing more competitive, conditions remain reasonably orderly, though they vary by market.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

In our international life insurance business, which is fundamentally Asia, premiums were up 18% in constant dollar. In North America, Combined Insurance Companies premiums grew over 17%. Our life division produced $305 million of pre-tax income in the quarter, up about 10.5%. As you know, the economic and geopolitical environment is dynamic and evolving. We're in a period of greater uncertainty. The U.S. recently passed tax legislation, and efforts towards deregulation should support economic growth. On the other hand, budget deficits, trade and immigration policies, and a weaker dollar are potential headwinds that can impact both economic growth and inflation. The picture is complex. With that as context, Chubb's fundamentals and our positioning are simply excellent. Organizationally, we're performing at a high level, coupled with our broad-based global diversification and a disciplined, energized, and talented culture of professionals.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

As I observed at the beginning of the year, roughly 80% of our businesses have good growth and continued growth prospects. There is a lot of opportunity, and I have confidence in our ability to continue to grow both top and bottom line at a superior rate, [patch] and FX notwithstanding. To reinforce from all I can see overall, I expect the company's pattern of growth, revenue, and earnings to continue. Now I'll turn the call over to Peter, and then we're going to come back and we're going to take some of your questions.

[Peter Enns, CFO at Chubb Ltd]

Good morning. As you've heard from Evan, we had another strong quarter that contributed to quarterly and six-month records. Our results were supported by exceptional balance sheet strength, including all-time highs in book value of $69 billion and cash and invested assets of $160 billion. Additionally, the quarter produced adjusted operating cash flow of $3.2 billion. There are a few capital-related matters I'd like to touch on. In May, our board authorized a new $5 billion share repurchase program that took effect on July 1 with no expiration date. In the quarter, we returned $1.1 billion of capital to shareholders, including $388 million in dividends and $676 million in share repurchases. Book and tangible book value per share grew 6.1% and 8% respectively for the quarter.

[Peter Enns, CFO at Chubb Ltd]

Book and tangible book value per share, excluding AOCI, grew 3.4% and 4.5% respectively for the quarter and 10.3% and 15.3% respectively from the prior year. This quarter, we also closed on the acquisition of Liberty Mutual's P&C business in Thailand, which diluted tangible book value by about $230 million, or about half a percentage point to growth. Our core operating return on tangible equity and core operating ROE were 21% and 13.9% respectively for the quarter. Pre-tax catastrophe losses were $630 million for the quarter, split 60% U.S. and 40% international from a variety of events. Pre-tax prior period development in the quarter in our active company was favorable at $319 million, split 87% short tail, primarily commercial property-related lines and personal auto, and 13% long tail. Our corporate run-off portfolio had adverse development of $70 million, mostly from molestation-related claims development.

[Peter Enns, CFO at Chubb Ltd]

Turning to investments, our A-rated portfolio increased over $6 billion this quarter, reflecting strong operating cash flow as well as positive marks to market and favorable FX, partially offset by shareholder distributions. Adjusted net investment income was $1.69 billion, and we now expect adjusted net investment income to be approximately $1.72-$1.74 billion next quarter. Our core effective tax rate was within our previously guided range at 19.1% for the quarter, and we continue to expect our annual core operating effective tax rate to be in the range of 19%-19.5%. I'll now turn the call back over to Karen.

[Karen Beyer, SVP of Investor Relations at Chubb Ltd]

Thank you. At this point, we're happy to take your questions.

[Moderator]

Thanks, Karen. At this time, I would like to remind everyone, in order to ask a question, simply press star and the number one on your telephone keypad. Once again, star one. We will pause just a moment to compile the Q&A roster. It looks like our first question today comes from the line of Gregory Peters with Raymond James. Greg, please go ahead.

[Gregory Peters, Managing Director at Raymond James]

Good morning, everyone. During the quarter, Evan, you and John put an article, an editorial in the Wall Street Journal about the litigation challenges that the industry faces. I wanted to just have you talk a little bit more about this. Specifically, how is it affecting the coverages for casualty and general liability? Is it making it uninsurable? I guess, how do you see the tort reform situation playing out? Because getting some sort of federal resolution seems to be challenging, to say the least. A state-by-state strategy for reform seems like it could take forever.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

Yeah. You got to separate two things. Let's not conflate—the two of us wrote that article. That was about public policy. That was to flag an issue that people should be focused on for our country. That is a problem. It impacts the cost of everything. It's inflationary. It impacts innovation and growth of business and continuity of businesses. Litigation and the movement of cost inflation around it, which runs at 7%-9% every year, which is a multiple of what the nation runs as inflation. Roughly, the total cost is roughly 2.5% of GDP. Only a fraction of the $550 billion goes to the actual aggrieved party. While litigation is an important function in a society based around laws, the trial bar and the litigation funding industry together are money-making ventures that are out of control.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

We are pointing that out because I started by saying, "Don't conflate two things." The insurance industry and our job, we don't print money. We intermediate money. Frankly, when I look from an insurance point of view today, the pricing for most lia—

[Gregory Peters, Managing Director at Raymond James]

Did I lose you? Operator, I can't hear the speaker.

[Moderator]

Yes, you are on.

[Gregory Peters, Managing Director at Raymond James]

Hi. Was Evan, I missed the answer. Can you still hear me?

[Moderator]

Hi, you are back. Can you guys hear me?

[Gregory Peters, Managing Director at Raymond James]

Yes.

[Moderator]

Yes, loud and clear. I dialed back out as soon as your line dropped, so please continue. You are.

[Gregory Peters, Managing Director at Raymond James]

I'm sorry. Evan, can you hear?

[Moderator]

Actually, one moment, please. If we can just pause for a moment, we will be right back with you, callers. Sorry for any inconvenience.

[Gregory Peters, Managing Director at Raymond James]

I can hear you now.

[Moderator]

Ladies and gentlemen, thank you so much for your patience. We are experiencing some technical difficulties there. I would now like to hand it back to Karen and the crew to continue the Q&A session. Speakers, please continue.

[Karen Beyer, SVP of Investor Relations at Chubb Ltd]

Okay. I think we can move on to Bob. Next caller.

[Moderator]

Okay, great. Thank you for your question, Greg. Yes, our next question comes from the line of Bob Wong with Morgan Stanley. Bob, please go ahead.

[Bob Wong, Financial Controller of the Special Projects Group at Morgan Stanley]

Hi, good morning, folks. My first question is about Latin America. You had a pretty strong Latin America growth in 2024. This quarter, on a constant currency basis, it was even stronger. Can you maybe help us to get a better understanding of maybe is there a specific country that's driving this or specific products? Can you maybe just help us about the opportunity there going forward and things of that nature?

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

Yeah. Bob. Throughout Latin America, with a significant presence in Mexico. Number three P&C writer, number three auto insurer in Mexico. Got 60 offices, thousands of agents too. Over $1 billion of premium, and automobile in Mexico. Important business to us, as you've known, as we've said for years. Growing well, small commercial growing well, A&H growing well. Our digital business in Latin America, which shows, and our direct marketing, which shows up in Chile and in Brazil. We have important partnerships with the likes of Nubank in Brazil, and we're the exclusive partner, joint venture partner with Banco de Chile in Chile. Those businesses and our consumer business there, life and non-life, are growing quickly and doing quite well. Argentina, as the country has improved, we've had a presence forever, and Argentina in the commercial P&C business is growing. Our consumer business outpaced our commercial business in the quarter.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

It's enduring, and it's across. It's not simply a trade, and it's across franchises that are moving from strength to strength with a lot of opportunity. [Crosstalk]. It has a certain volatility signature to it. It's not smooth every quarter and quarter-to-quarter, but you measure it over any period of time, and we expect, depending on how the world goes, double-digit growth in Latin America continues over time.

[Bob Wong, Financial Controller of the Special Projects Group at Morgan Stanley]

Okay. No, that's really—thank you for that. Yeah. Double-digit growth going forward is pretty strong. Maybe if we can. Ask about this might be a little hypothetical. Administration has talked about potentially phasing out FEMA. If that were to happen, does that have an impact on your high-net-worth business in the coastal states? Would you consider partnering with other insurers to write flood insurance business to support your high-net-worth book? Just curious if you have any thoughts there.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

No. Look. FEMA on flood insurance provides a relatively modest limit. It's an important limit too. The average consumer. But for high-net-worth, if you think of the values of their homes that you measure in the millions, and FEMA gives you a quarter of a million or so of coverage. It's not something that you sneeze at. It's not. It doesn't move the needle. The private flood market, and Chubb is part of it, has been growing. It's on a selective basis, with, frankly, better mapping and underwriting than FEMA's. I don't see enough. If FEMA phases out, I think it's bad for the country. I would restructure FEMA and how it provides coverage. I wouldn't provide the same coverage to the same individual to rebuild and rebuild and rebuild in the same flood zone and have multiple claims.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

On the other hand, as a first loss in flood for people who have no other choice, from a social perspective, I would keep it.

[Bob Wong, Financial Controller of the Special Projects Group at Morgan Stanley]

Okay. Really appreciate the color, and thank you for the insight.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

You're welcome.

[Moderator]

Thanks, Bob. Our next question comes from the line of David Motemaden with Evercore ISI. David, please go ahead.

[David Motemaden, Managing Director and Senior Equity Research Analyst at Evercore ISI]

Hey, thanks. Good morning, Evan. It was good to see. Global P&C growth, excluding FX, is fairly stable again this quarter at around 6%-7%. Same as it's been the last few quarters, despite you guys stepping away from some large account property business. I guess, can you—that would imply that, I guess, growth on the other 80% of the book where conditions are attractive accelerated a bit. Maybe you could just touch on that, just the durability of the growth on that 80%, where conditions are a bit more attractive, and then maybe just talk about on the other 20%, your outlook there.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

Yeah. The pattern of growth. X that 20%. First of all, overall, the math is pretty simple. It's double-digit growth. When you add it altogether, commercial and consumer P&C, the pattern of growth is durable. The pace of growth, as we can see look forward, is durable to us. The themes are durable. It's around middle market and small commercial. In the United States, we're the second largest middle market writer in the U.S. Between that and small commercial, the opportunity—and I've talked about it before—it's not just cyclical. It's secular to me, is enduring. Our high-net-worth business, which has been growing rapidly, and our margins from repricing and remodeling and all the work we did over about a six-year period from 2016 through 2021, quietly, has put us in such a solid position.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

I expect that pattern to continue, both growth and the kinds of margin that it has generated. When I look in Asia and I look at the consumer businesses, and like Latin America, the digital distribution-related growth for consumer business on one hand, and our growing agency auto business in selected countries on the other, and our direct marketing A&H and our travel insurance businesses, more people travel in the region. That pattern of growth and opportunity continues. When I look at our middle market and small commercial, because we are so deep in those markets, which is what it takes, from Australia to Malaysia to Thailand to Singapore to Taiwan, I expect it to continue to expand.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

When I look at our powerhouse business in Korea, which is a direct marketing, fundamentally a direct marketing A&H business with a life cone on, I expect that growth to not only continue, I expect in time for that to accelerate and to do better. Throughout Asia, the themes of opportunity, commercial and consumer, are enduring and they're in front of us. Like Latin America. It's a region that has—it's vast. It's multiples the size of Latin America. It has a certain volatility signature to it. It isn't every quarter exactly the same or every year exactly the same. As I look at it, it's where we're leaning in, and we see more opportunity. Our business in Europe, the same. It's not just a large commercial business and specialty. It is a middle market business, and it's expanding and growing more quickly in a variety of markets throughout.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

Overall, I look at this pattern of growth, and I look at earnings, and I look at the stability of margin. It all is about that diversification of the company. Our E&S business in the U.S.—and I'm going to finish with this—we printed about a 5.6% growth. Property was negative. You look under the covers of that and the balance of lines of business, from construction to casualty, both primary and excess. Our pet insurance business are growing nicely.

[David Motemaden, Managing Director and Senior Equity Research Analyst at Evercore ISI]

Got it. Thanks for that. I appreciate that. Just a quick follow-up. Just in North America, personal lines, great to see another quarter of current accident year ex-CAT loss ratio improvement. Is that purely rate earning in over trend, or was there anything else in the result that drove that improvement this quarter?

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

No, it's a combination. Rate over trend. It's over a period of time. I mean, that's been iterative over years that has occurred. I said it would drop over time into the 1970s, and that's what it's done. That's what it needs to do, given it's got exposure. It's that, and it's underwriting shaping of the portfolio. We just grow more insightful. We have more tools available. We have a greater knowledge and ability to stand out of who we are in the high-net-worth business because it's very complex underwriting. The property exposures are very complicated. Our insight into underwriting and managing that stands out, and we focus on that. Rate will never be enough to get you there. Underwriting does not equal rate. It equals risk selection and insight into risk engineering and managing the properties.

[David Motemaden, Managing Director and Senior Equity Research Analyst at Evercore ISI]

Got it. Thank you.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

You're welcome.

[Moderator]

All right. Thanks, David.

[Moderator]

Our next question comes from the line of Brian Meredith with UBS. Brian, please go ahead.

[Brian Meredith, Managing Director at UBS]

Yeah, thanks. Evan, I'm just curious. Looking at the North American commercial, right now we're seeing written pricing below loss trend, it looks like. Are we at a period now for that business that we're seeing kind of peak margins and we should maybe expect margin to deteriorate going forward here, granted from a very attractive level?

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

I think that's simplistic. Yes, the headline number, but that's why you peel it back. Casualty is ahead of loss cost trend. On the other hand, property right now is pricing is negative, and there is a more modest loss cost trend, but that loss cost trend is there. One's going one way, one's going the other way. On the other hand, we grew professional. We grew financial lines this quarter. First time in most of our portfolios, not all, but most in quite a while. In certain areas, we're beginning to get rate. I look at comp, and comp pricing was better than the prior quarter. There's puts and takes on it. As our mix of business changes, you look at it, our loss ratio overall across the globe dropped. North America loss ratio commercial was flat, and that's a mix of business change occurring as well.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

More mid and small versus large. Within E&S, a shift. I don't envision, as I look from what I see right now, the deterioration as your mental model, if you do it too simplistically, would imagine.

[Brian Meredith, Managing Director at UBS]

Thanks. That's really helpful. Second question, Evan, I'm just curious, and I think you've chatted about this a little bit in the past. A number of large health and care insurance companies have had some issues with medical cost inflation. I'm wondering how that could potentially affect the P&C insurance business, workers' comp. How are you thinking about that in the context of Chubb?

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

Yeah. The medical inflation, remember. Comp is different that way. We have been careful, first of all, in our loss cost trend factors we use in reserving for medical. We use factors that, frankly, are ahead of what we observe because it has a long tail to it. By the idiosyncratic nature, what we see in health insurance companies, what drives the trend there in medical inflation is not the same factors that affect comp. We are not seeing it in comp.

[Brian Meredith, Managing Director at UBS]

Thanks.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

You're welcome.

[Moderator]

Thank you, Brian. Our next question comes from the line of Meyer Shields with KBW. Meyer, please go ahead.

[Meyer Shields, Managing Director at KBW]

Great. Thanks so much. Good morning. Evan, I was hoping you could talk about how sensitive your large domestic accounts are to social inflation in terms of the coverage that they're looking for. Is demand for more coverage, more deeper, broader coverage, is that changing in response to elevated social inflation?

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

They'd always like to buy deeper and broader coverage and have a positive arbitrage with insurance companies. The trend has gone the other way. Over the last couple of years, last bunch of years, terms and conditions around casualty. It varies by area, obviously, particularly anything with logistics and automobile trucking related. Retail, slip and fall, etc. Those have been really the areas experiencing social inflation. Which is true in middle market as well, separate from class actions around a chemical or something in the stream of commerce that way. Let's separate them out. Terms and conditions have tightened. Retentions, I mean, that's what I talked about for, you'll recall, for a multi-year period where we were reshaping the book and took a hit to revenue. Who cares?

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

Because we were adjusting client retentions, which leaves more with them, no dollar swapping, while prices increased for the layers above the dollar swap because frequency and severity of loss is increasing and has been increasing. I think there's an equilibrium that is being achieved now where the terms and conditions and the pricing reflect and are keeping pace with what is a hostile liability environment. There is that balance between client and carrier. Make no bones about it, there's been more of a shift of risk back to client. Because why would you dollar swap? There has been inflation, extreme inflation in liability insurance premiums to reflect the risk that we are, in fact, taking. To a degree, you can't say that the middle market is immune from that at all.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

Case in point, I'll just point you to middle market commercial auto as a poster child for the last number of years, bunch of years. Very difficult line for middle market carriers. That's all about litigation, social inflation. It's a poster child for it.

[Meyer Shields, Managing Director at KBW]

Okay. That is tremendously helpful. A second question on the international side. Is there any way of, I guess, breaking down growth between market share gains of current products and adding more sophisticated insurance products to markets where the economy is developing but where Chubb would presumably have less competition?

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

It's a combination of both. We're driving in and gaining market share. There is, on one hand, no, there's a third one in there. Number two, new insurance buyers. Those economies are growing, so lots of new businesses. And not just new businesses, but new industries as those economies develop. It's not where middle market may have been Main Street, retail, and restaurants, and shop owners. It now expands as the economies develop. They have more technology-related and services-related businesses, etc. that develop with the economy as people have more money. It's new buyers, new industries, and then you're adding product. Locals don't have it. It could be from professional liability to cyber insurance to environmental liability to their change to more carbon neutral as those economies shift and new energy-related industries, whether it's wind or solar, etc. It's multidimensional when you look at it, and it varies by market.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

There's not sort of one theme covering all of them. These are individual countries.

[Meyer Shields, Managing Director at KBW]

Okay. That's very helpful. Thank you so much.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

You're welcome.

[Moderator]

Thanks, Meyer. Our next question comes from the line of Mike Zaremski with BMO Capital Markets. Mike, please go ahead.

[Mike Zaremski, Senior Equity Research Analyst and Managing Director at BMO Capital Markets]

Hey, Greg. Good morning. Going back to the social inflation conversation. On the North America commercial loss trend, which I believe you said is around 6.5%. Is there a way to kind of tease out or estimate how much of that is attributed to litigation, finance, or social inflation more broadly? Is there a way to kind of think about that?

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

It's not an easy number to break out, but we do our own private work around that. And information and our ability to measure where there is litigation, financing or not, is growing, but it's still not clear. It's not transparent enough yet.

[Mike Zaremski, Senior Equity Research Analyst and Managing Director at BMO Capital Markets]

Okay. That's fair. I appreciate it's complicated.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

We can measure. We can measure. Frankly, I want to help you with your question. What we can see very clearly, it varies by state to a very large degree. That is the liability laws. We can measure how much comparative negligence, as an example, depending on the law around comparative negligence. I may be the only party in a suit that has money, and yet I was only 15% liable. In that state, I'm required to pay 100% of the loss if no one else can. Then comparative negligence between the claimant, the defense, and the litigant. What is comparative fault, and how do you put dollar amounts around it? We can measure those things economically and know that this kind of law change in this place will have this kind of impact.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

By the way, that's what's driving a Louisiana or a Florida or a Georgia to tort reform.

[Mike Zaremski, Senior Equity Research Analyst and Managing Director at BMO Capital Markets]

Got it. That's helpful. Maybe pivoting as my follow-up to the larger account property marketplace, which you gave good commentary on. Is there a way to think prospectively, given the kind of extent of the pricing declines? From a modeling perspective, would it be fair to say that if we have a normal catastrophe or loss year in the remainder of the year, that this is kind of the worst would be behind us? Or is it just too tough to size up and we'll see what competitive dynamics do next year or later this year?

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

I'm sorry, Mike. For a moment, I blanked out on you because a colleague was telling me to mention non-economic damages in liability, which is another issue, and we can measure it. Were you talking about property insurance? And if we have to add [crosstalk] to pricing?

[Mike Zaremski, Senior Equity Research Analyst and Managing Director at BMO Capital Markets]

Yeah. I guess with large account property, investors have asked us a lot of questions about just the extent of the price decrease.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

Yeah. Still, look, here is the mental model I want to give you and others who are listening about this. Large account buys large limits of property. They break it up into these layers, and it becomes simply a trading business if you're not the one issuing the paper and managing the claims and doing the engineering and issuing policies all over the world for them, which most have no capability to do. Chubb does. Therefore, they throw the business in a dog bowl when there's so much capital that's hungry, and they eat layers out of the bowl. They place it that way. London and a number of other carriers, whether it is E&S-related or it's admitted-related, come to play, and you get this frenzy when there's too much capital. Please give me a share because it looks well-priced. It responds over time to loss cost.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

If you underprice it, we're on the edge of that right now. It will respond to major catastrophes. It will respond to frequency of attritional loss that'll occur over time. Whether it is in one season will depend on how major the CATs are and how many of them are and where are they. Not a simple answer. Ultimately, in the business, you got to get an adequate price to make any money in it. Economics don't change. It's just a timing question.

[Mike Zaremski, Senior Equity Research Analyst and Managing Director at BMO Capital Markets]

Thank you.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

You're welcome.

[Moderator]

Thanks, Mike. Our next question comes from the line of Vikram Gandhi with HSBC. Vikram, please go ahead.

[Vikram Gandhi, Equity Research Analyst at HSBC]

Hi. Good morning. I hope you can hear me. Thank you for the opportunity. I have a question on the investment income, which has flatlined over the past three quarters despite a reasonable growth in the investment portfolio. I see the duration has been pretty stable. Forex, if anything, should have helped the past quarter. Does it all boil down to the pressure on yields outside the U.S.? I do hear your comment about a positive trajectory of investment income over the next quarter. I wonder what really changes that.

[Peter Enns, CFO at Chubb Ltd]

Hey, Vikram. It's Peter. I think in the prior quarters, we disclosed that. In certain quarters, we had lower than expected private equity-related income, which can be volatile. At the same time, what we're signaling with the forward guidance is, as the cash flows have come into the portfolio, particularly over the last quarter, that we expect investment income to continue to grow quite nicely.

[Vikram Gandhi, Equity Research Analyst at HSBC]

Okay. So if I understand correctly, it's really the alternative income coming in that's going to help Q3.

[Peter Enns, CFO at Chubb Ltd]

It's a combination of the alternative coming in, of which a component can be more variable and a component is fairly stable. The cash flows coming in the portfolio, which have been quite significant over the past quarter, of which next quarter will have the full benefit of. Growing invested [us].

[Vikram Gandhi, Equity Research Analyst at HSBC]

Got it. Thank you.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

Which is why I pointed out the $6 billion increase.

[Vikram Gandhi, Equity Research Analyst at HSBC]

Thank you. Okay. A follow-up. Just curious on your thoughts around share buybacks since the mixed change in the business might probably mean that even though there is growth in the business, it might not be as capital-intensive. What is the best way for us to think about share buybacks going forward?

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

Yeah. We do not give guidance, and nothing's really changed, right? We keep capital for risk and opportunity, and we continue to see significant opportunity. You will see that we have continued to buy back on a regular basis. We bought back more this quarter than the prior quarter. We are not going to do it on a consistent basis. We will flex based on what we see happening in the market and what we see in the stock market and our stock, and what we see happening in the insurance market. As you see, we just reauthorized $5 billion open-ended for share repurchase.

[Vikram Gandhi, Equity Research Analyst at HSBC]

All right. Okay. Thank you.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

Thank you.

[Moderator]

Thanks, Vikram.

[Moderator]

Our final question today comes from the line of Alex Scott with Barclays. Alex, please go ahead.

[Alex Scott, Equity Research Analyst at Barclays]

Hey. For the first one, I just wanted to ask about reinsurance and see if you could provide more color around just the step-down in premiums and how you're finding the market in terms of just relative attractiveness and price adequacy.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

Yeah. The reinsurance business, we wrote a large structured transaction last year that did not [proceed]. Excluding that, growth was rather muted, and that was more property-related. It is not a big deal. We just simply did not like the trades. We are disappointed and did not chase it. Thank you.

[Alex Scott, Equity Research Analyst at Barclays]

Understood. Understood. Second question I had is on capital and just how you're viewing excess capital, if you could update us on that, and just sort of the pecking order of things you're interested in and if there's any heightened interest around M&A at all.

[Evan Greenberg, Chairman and CEO at Chubb Ltd]

We're deploying our capital in ways that are accretive to our ROE. Whether it is deployed to support insurance business, it's deployed to support our invested asset and our investment management strategy. We feel quite good about our management around the capital we hold. At the same time, it provides us flexibility and opportunity, which is the second derivative for growth in our business, organic or inorganic, that may occur from time to time. Finally, we return capital, as Peter went through, to shareholders in a reasonably steady way through both dividends and share repurchase, which together was over $1 billion this quarter. Thanks a lot, Alex.

[Alex Scott, Equity Research Analyst at Barclays]

Thank you.

[Moderator]

Yes. Thank you, Alex. That does conclude our question-and-answer session today. Thank you all so much. I would now like to turn the call back over to Karen Beyer for closing remarks. Karen?

[Karen Beyer, SVP of Investor Relations at Chubb Ltd]

Thank you, everyone, for joining us today. If you have any follow-up questions, we'll be around to take your call. Enjoy the day. Thank you.

[Moderator]

Thanks, Karen. Ladies and gentlemen, again, that concludes today's call. Thank you all for joining, and you may now disconnect.

Participants

Executives

• Karen Beyer, SVP of Investor Relations
• Evan Greenberg, Chairman and CEO
• Peter Enns, CFO

Analysts

• Moderator
• Gregory Peters, Managing Director at Raymond James
• Bob Wong, Financial Controller of the Special Projects Group at Morgan Stanley
• David Motemaden, Managing Director and Senior Equity Research Analyst at Evercore ISI
• Brian Meredith, Managing Director at UBS
• Meyer Shields, Managing Director at KBW
• Mike Zaremski, Senior Equity Research Analyst and Managing Director at BMO Capital Markets
• Vikram Gandhi, Equity Research Analyst at HSBC
• Alex Scott, Equity Research Analyst at Barclays