NYSE:CBU Community Financial System Q4 2025 Earnings Results & Report $60.29 +0.62 (+1.04%) Closing price 03:59 PM EasternExtended Trading$60.25 -0.04 (-0.07%) As of 07:30 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Massive. Learn more. Community Financial System missed analyst earnings expectations but beat on revenue in its Q4 2025 results, released January 27, 2026. The company reported EPS of $1.12 versus the $1.13 consensus estimate, while revenue of $215.56 million topped the $212.85 million estimate by $2.71 million. Revenue increased 9.8% year over year. Research:ProfileEarnings HistoryForecast Earnings Announcement Details QuarterQ4 2025Report DateJanuary 27, 2026TimeBefore Market OpensConference Call11:00 AM ET Community Financial System EPS ResultsActual EPS$1.12Consensus EPS $1.13Beat/MissMissed by -$0.01One Year Ago EPS$0.94EPS Beat Rate4 of last 8 quartersCommunity Financial System Revenue ResultsActual Revenue$215.56 millionExpected Revenue$212.85 millionBeat/MissBeat by +$2.71 millionYoY Revenue Growth+9.80%Upcoming EarningsCommunity Financial System's Q3 2026 earnings is estimated for Tuesday, October 27, 2026, based on past reporting schedules, with a conference call scheduled at 11:00 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Q3 2026 Earnings ReportConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Annual Report (10-K)Annual ReportEarnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Community Financial System Q4 2025 Earnings Call TranscriptProvided by QuartrJanuary 27, 2026ShareShareShare This ReportLink copied to clipboard.Key Takeaways Positive Sentiment: Record operating performance — operating earnings grew ~16% for 2025 with record operating EPS and operating PPNR per share; net interest income was a quarterly high (+11.2% YoY) and banking operating income rose ~22% for the year. Positive Sentiment: Balance-sheet growth and liquidity — ending loans were up ~5% YoY and deposits up ~7% YoY (including $543.7M from the Santander branch deal); management expects 3.5%–6% loan growth and 8%–12% NII growth in 2026. Negative Sentiment: Expense pressures and one-time items — Q4 non‑interest expenses rose due to acquisition costs, incentive true-ups, branch consolidations and charitable acceleration, and 2026 non‑interest expense guidance is $535M–$550M (4%–7% higher), with Q1 seasonally higher. Neutral Sentiment: Asset quality and reserve posture — Q4 provision was $5M, allowance for credit losses was $87.9M (≈80 bps of loans) — over 6x 2025 net charge‑offs — and management guides a 2026 provision range of $20M–$25M. Positive Sentiment: Fee‑revenue strategy and M&A — non‑interest revenues were ~38% of operating revenues, management is pursuing fee‑adjacent acquisitions (notably ClearPoint, expected to close Q2 2026) to expand trust/wealth capabilities and cross‑sell banking products. AI Generated. May Contain Errors.Conference Call Audio Live Call not available Earnings Conference CallCommunity Financial System Q4 202500:00 / 00:00Speed:1x1.25x1.5x2xTranscript SectionsPresentationParticipantsPresentationSkip to Participants Operator00:00:00Good day, and welcome to the Community Financial System fourth quarter 2025 earnings conference call. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press Star, then one on a touch-tone phone. To withdraw your question, please press Star and then two. Please note that this event is being recorded and discussion may contain forward-looking statements within the provisions of the Private Securities Litigation Reform Act of 1995, that are based on current expectations, estimates, and projections about the industry, markets, and economic environment in which the company operates. These statements involve risks and uncertainties that could cause actual results to differ materially from the results discussed. Operator00:01:04Refer to the company's SEC filing, including the Risk Factors section for more details. Discussion may also include references to certain non-GAAP financial measures. Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures can be found in the company's earnings release. I would now like to turn the conference over to Dimitar Karaivanov, President and CEO. Please go ahead. Dimitar KaraivanovCEO at Community Financial System00:01:38Thank you, Dave. Good morning, everyone. Thank you for joining our Q4 and full year 2025 earnings call. My summary of the quarter is that I'm pleased with the revenue strength across all of our businesses, very pleased with the liquidity and credit quality of our balance sheet, and that we also had more than the usual noise in our expense base. Marya will provide you the details with some high-level reconciliations to the prior quarter expenses, but overall, I would say that most of the delta is driven by items that are tied to actual earnings performance, plus recent transactions and consolidations. Overall, 16% operating earnings growth in 2025, while making the largest organic growth investments that our company has ever made and actively deploying capital in high return businesses, is something I'm very happy with. Dimitar KaraivanovCEO at Community Financial System00:02:29I'm most happy about the progress we continue to make in our brand, reputation, talent, capabilities, presence, and the market share gains that are accruing as a result of it. One recent data point in our banking business, during the fourth quarter, we were selected as the 2025 Company of the Year in Banking by the Buffalo Business First. Looking at a bit more details in the businesses, the largest percentage improvement in pre-tax income compared to the third quarter was visible in our employee benefit services business, which grew pre-tax income by 10% quarter-over-quarter. As discussed previously, we spent most of 2025 revamping our growth strategy in the trust fund administration side of the business and expect to start seeing the fruits of that in the second quarter of 2026. Dimitar KaraivanovCEO at Community Financial System00:03:20While full, full year performance was in the low single digits, Q4 marked a year-over-year improvement of 8% in revenue and 13% in pre-tax income, as this momentum is beginning to take shape. We expect that 2026 growth will revert back to mid- to high single digits. In our banking business, in 2025, we benefited from both mid-single-digit asset growth and expanding margin, which drove very meaningful operating income growth of 22% on a full year basis. I would note that our 5% loan growth compares favorably to the industry and local peers, and came in spite of very elevated paydowns of over $300 million in the commercial business. We have continued to add talent and customers from recent disruptions around our footprint and in our expanded footprint. Dimitar KaraivanovCEO at Community Financial System00:04:12Insurance services had a strong year as well, with top line growth of 8% and operating income growth of 42%. We expect mid-single digit growth going into 2026. In wealth management services, revenues, as expected, were impacted by some realignment of producers, which also, as expected, resulted in positive margin and operating pre-tax income with growth of 15%. We expect mid-single digit growth in 2026 as we account for the full run rate of these changes. In aggregate, we had a very strong year in banking, insurance, and wealth. All of those businesses were ahead of industry metrics and peers in their bottom line improvement. Given that banking accounted for the majority of the very significant investments we're making, I'm very pleased with the bottom line result there of 22% growth. Dimitar KaraivanovCEO at Community Financial System00:05:04We were less successful in our employee benefit services in 2025, due to both some revenue challenges and planned investment in the fund administration side. With that in mind, the trends there, as mentioned, are positive and I expect meaningful improvement in 2026. I would also call out the impact of New York State income taxes, as our tax rate is now almost 2% higher than 18 months ago. That is real money, but we will keep working through those headwinds as well. For 2026, one of our main areas of focus is expense management and beginning to harness more fully the investments and focus we have in AI and automation. Dimitar KaraivanovCEO at Community Financial System00:05:44As a quick statistic on that, due to our focus on automation, we have saved over 200,000 hours over the past 3 years, and that has allowed us to keep our headcount roughly flat while growing the overall business meaningfully. We now need to see it fully in the bottom line. Now let's talk about returns. The pre-tax tangible returns for the quarter were 61% for employee benefit services, 39% for wealth management services, 26% for banking and corporate, and 8% for insurance services. The return in insurance services is impacted by the increase in allocated capital due to our investment in Leap and seasonally lower revenues in Q4. Similar to last quarter, we continued to aggressively pursue opportunities to deploy capital at high tangible returns. Durable, growing, subscription-like revenues remain our main focus and point of excitement. Dimitar KaraivanovCEO at Community Financial System00:06:42Our recently announced transaction with ClearPoint is a great example of that. We're excited about both the quality and durability of the trust revenue that it will provide, and also the multitude of opportunities for us to deploy both expanded wealth management and banking products to the customer base. Lastly, I would note that in spite of the meaningful inorganic growth, our share count is flat for the year. To reinforce our feelings, as shareholders, we love our company and its prospects and want to own more, not less of it. We're also not too excited about trading shares in our high-quality, diversified income streams for lower quality ones, unless there are significant offsetting benefits. With that, I will pass it on to Marya for more details. Marya Burgio WlosCFO at Community Financial System00:07:29Thank you, Dimitar, and good morning, all. As Dimitar noted, the company's fourth quarter and full year performance was robust in all four of our businesses. Including acquisition expenses, GAAP earnings per share of $1.03 increased 9 cents, or 9.6% from the fourth quarter of the prior year, and decreased 1 cent, or 1% from linked third quarter results, due to 4 cents per share of expenses associated with the Santander branch acquisition. Operating earnings per share and operating pre-tax, pre-provision net revenue per share were record quarterly and annual results for the company. Operating earnings per share were $1.12 in the fourth quarter, as compared to $1 one year prior, and $1.09 in the linked third quarter. Marya Burgio WlosCFO at Community Financial System00:08:18Fourth quarter operating PPNR per share of $1.58 increased 18 cents from one year prior and increased 2 cents on a linked quarter basis. These record operating results were driven by a new quarterly high for total operating revenues of $215.6 million in the fourth quarter. Operating revenues increased $8.7 million, or 4.2% from the linked third quarter and increased $19.5 million, or 10% from one year prior, driven by record net interest income in our banking business. The company's net interest income was $133.4 million in the fourth quarter. Marya Burgio WlosCFO at Community Financial System00:08:59This represents a $5.3 million, or 4.1% increase over the linked third quarter, and a $13.5 million, or 11.2% improvement over the fourth quarter of 2024, and marks the seventh consecutive quarter of net interest income expansion. The company's fully tax-equivalent net interest margin increased six basis points from 3.33% in the linked third quarter to 3.39% in the fourth quarter, driven by lower funding costs. During the quarter, the company's cost of funds was 1.27%, a decrease of six basis points from the prior quarter, driven by lower deposit costs and a lower average overnight borrowing balance, due in part to the funding inflows from the Santander branch acquisition. Marya Burgio WlosCFO at Community Financial System00:09:47Operating non-interest revenues increased $6.1 million, or 8% compared to the prior year's fourth quarter, and increased $3.5 million, or 4.4% from the linked third quarter, reflective of increases in overall banking and non-banking financial service revenues, and included the one-time impact of a $1.6 million income distribution from a limited partnership investment. Operating non-interest revenues represented 38% of total operating revenues during the fourth quarter, a metric that continuously emphasizes the diversification of our businesses. The company recorded a $5 million provision for credit losses during the fourth quarter. This compares to $6.2 million in the prior year's fourth quarter, and $5.6 million in the linked third quarter. During the fourth quarter, the company recorded $138.5 million in total non-interest expenses. Marya Burgio WlosCFO at Community Financial System00:10:44This represents an increase of $10.2 million, or 8% from last quarter. Excluding the impact of a $2.1 million quarter-over-quarter increase in acquisition expenses due to the Santander branch acquisition, non-interest expenses increased $8.1 million, or 6.4% from last quarter. $5.4 million of the increase from the linked quarter was from salaries and employee benefits, which was impacted by an increase in performance-tied incentive compensation, including a $1 million true-up of long-term incentive program-related expense, a $0.8 million true-up of annual management incentive plan expense, along with a $0.6 million incentive accrual tied to revenue and bottom-line performance in the CRE finance and advisory business line. Marya Burgio WlosCFO at Community Financial System00:11:32Operating expenses associated with the seven branches acquired from Santander totaled $1 million during the fourth quarter, while expenses associated with the de novo branch expansions increased $0.6 million between linked quarters as additional branches were opened for business. The increase in other expenses was impacted by previously announced branch consolidation activities, specifically $0.8 million of net property-related write-downs recognized during the quarter, along with $0.6 million of charitable contribution expenses that were accelerated prior to 2026 tax law changes.... Excluding the above-mentioned acquisition expenses, write-downs, charitable contributions, and performance-related incentive accruals, Q4 non-interest expenses were $131.9 million, an increase of $4.3 million or 3.4% quarter-over-quarter. Marya Burgio WlosCFO at Community Financial System00:12:24Ending loans increased $199.5 million or 1.9% during the fourth quarter, and increased $517.4 million or 5% from one year prior, primarily due to organic growth in the overall business and consumer lending portfolios. The loan growth also includes approximately $32 million of acquired loans associated with the Santander branch acquisition. The company continues to invest in its organic loan growth opportunities and expects continued expansion into the undertapped markets within our Northeast footprint. The company's total ending deposits increased $945.4 million, or 7% from one year prior, and increased $330.2 million, or 2.3% from the end of the linked third quarter. Marya Burgio WlosCFO at Community Financial System00:13:13The growth in total deposits during 2025 was comprised of growth in all of the company's regions. The increase in total deposits between both periods was primarily driven by the $543.7 million of deposits assumed from the Santander branch acquisition. Moving on to asset quality. The non-performing loans and net charge-off ratios were consistent with the linked third quarter, while the loans 30-89 days delinquent increased 10 basis points from last quarter, aligned with typical seasonal trends. The company's allowance for credit losses was $87.9 million, or 80 basis points of total loans outstanding at the end of the fourth quarter, an increase of $3 million during the quarter. The increases were primarily attributed to reserve building in the business lending portfolio, reflecting the growth in size and volume trends of recently originated commercial loans. Marya Burgio WlosCFO at Community Financial System00:14:08The allowance for credit losses at the end of 2025 represented over 6 times the company's net charge-offs during the year. We are pleased with the fourth quarter and full year results, all of which reinforce our commitment to scale as a diversified financial services company. During 2025, the company made significant progress on our de novo expansion plans, opening 15 new branches across our footprint. Additionally, during the fourth quarter, we successfully integrated 7 former Santander branches in the Lehigh Valley market, which accelerates our retail strategy in a market we anticipate significant growth. Furthermore, we were excited to recently announce an agreement to acquire ClearPoint Federal Bank & Trust, a national leader in a niche trust administration market. This acquisition significantly expands the revenue and offerings of our wealth management business and is expected to close in the second quarter of 2026. Marya Burgio WlosCFO at Community Financial System00:15:02Looking forward, we believe the company's diversified revenue profile, strong liquidity, and historically good asset quality provides a solid foundation for continued earnings growth. More specifically, for 2026, we expect 3.5%–6% growth in loan balances, 2%–3% growth in deposit balances, 8%–12% growth in net interest income, 4%–8% growth in non-interest revenues, and a provision for credit losses in the range of $20 million–$25 million. Non-interest expenses are expected to be in the range of $535 million–$550 million, or an increase of approximately 4%-7% from 2025, including approximately $8 million-$9 million of incremental expenses associated with the branches acquired from Santander, which includes the non-operating amortization on annual. These figures do not include the impact of pending or future acquisitions. Marya Burgio WlosCFO at Community Financial System00:16:01Additionally, we anticipate an effective tax rate between 23% and 24%. Finally, as a reminder for the first quarter, non-interest expenses typically trend higher compared to fourth quarter levels due to merit increase, higher FICA and payroll taxes, and seasonal snow removal costs. That concludes my prepared earnings comments, but I do want to say one more thing: It was a catch. Go Bills! And with that, Dimitar and I will now take questions. Dave, I will now turn it back to you to open the line. Thank you. Operator00:16:35We will now begin the question and answer session. To ask a question, you may press star, then one on your touchtone phone. If you're using a speakerphone, please pick up your handset before pressing the keys. If at any time your question has been addressed, if you'd like to withdraw your question, please press star and then two. Our first question comes from Steve Moss with Raymond James. Please go ahead. Steve MossAnalyst at Raymond James00:17:01Good morning. Dimitar KaraivanovCEO at Community Financial System00:17:03Morning, Steve. Marya Burgio WlosCFO at Community Financial System00:17:04Morning. Steve MossAnalyst at Raymond James00:17:04Hey, Dimitar and Marya, maybe just start on with loan pricing here. You know, hear you guys in terms of loan growth opportunities. Just curious, you know, I, I know pricing got a little more competitive here over the last 3-4 months. Just kind of curious what you guys are seeing and kind of what you guys think will be the drivers of growth in 2026. Dimitar KaraivanovCEO at Community Financial System00:17:27Yeah. So for the fourth quarter, Steve, originations were in the low sixes, and I think the curve hasn't really moved much, so far in this quarter, so we're probably kind of in that range. Clearly the trend is lower. So I think at some point this year, we will be low six. Could be the end of this quarter, could be next quarter, who knows? But yeah, the trend is clearly lower on that. Fortunately for us, we have a lot of fixed asset repricing to continue. So if you look at kind of that low sixes compared to the current yields that we have on the loan portfolio, there's still a decent amount of gap for us to benefit from. Steve MossAnalyst at Raymond James00:18:12... Okay, appreciate that. Then in terms of the non-interest income guide, I think is what it was, Marya, I missed, I missed your comment there. Was that 4%-8% growth for 2026? Marya Burgio WlosCFO at Community Financial System00:18:288%-12% growth for NII, is that what you asked, Steve? Steve MossAnalyst at Raymond James00:18:31Non-NII. I'm sorry. Marya Burgio WlosCFO at Community Financial System00:18:34Oh, sorry, sorry, sorry. 4–8. Yeah, 4%–8%. Yeah. Sorry. Yep. Steve MossAnalyst at Raymond James00:18:40Okay, great. Marya Burgio WlosCFO at Community Financial System00:18:42I misheard you. Yep. Steve MossAnalyst at Raymond James00:18:45Oh, no worries. And then in terms of the employee services, employee benefit services business, you know, obviously a healthy step up. And Dimitar, I hear you in your comments in terms of the investment and some accelerating here. Just kind of curious, I think you said mid to high single digit growth. Maybe is there just a little bit of like one-time stuff in nature in the fourth quarter or seasonality that we should think of? I realize some of there's asset values, acquisitions and stuff. Just kind of thinking about the cadence of that trajectory a little bit. Dimitar KaraivanovCEO at Community Financial System00:19:23Yeah. So, in the employee benefit services, if you kind of split it up and kind of look at what happened in 2025, in the retirement side of the business, we actually grew high single digits. So that was a very productive outcome on the retirement side. In the institutional trust side, we were basically flat year-over-year, and a little bit down on pre-tax because of the investment on the expense side. So as you think about 2026, if you split up the two businesses, retirement is at higher asset values this year so far than last year. So we will continue to see some pickup there. It's probably going to taper down if asset values don't continue to increase. Just on an average basis, it's gonna taper down over the year. Dimitar KaraivanovCEO at Community Financial System00:20:13So that, that's gonna impact that growth trajectory. And on the institutional trust side, we feel like we have really kind of turned the corner there on the revenue side, and we're sitting at the highest assets we have had in that business as well. So between that and the, I think we have more than 20 fund launches coming here in the first and second quarter, we're going to have an acceleration on that side of the house to get us back to that mid to high single digits. So I think in the aggregate basis, we were sitting here, of course, depending on market conditions, would be mid to high single digits for the overall line of business. And you're right on the seasonality. Dimitar KaraivanovCEO at Community Financial System00:20:52There's more in the fourth quarter in that business, so you're gonna see, I expect in 2026, the fourth quarter, all else equal, to be the higher mark for 2026. Steve MossAnalyst at Raymond James00:21:08Okay, great. I appreciate all that color, and I'll step back in the queue here. Operator00:21:16The next question comes from David Konrad with KBW. Please go ahead. David KonradAnalyst at KBW00:21:22Yeah. Hey, good morning. Just taking a step back, big picture here. I mean, you put up, I think, roughly about 38% of your revenues as fee income. You know, you have a, you know, peer-leading 22.7 ROTCE. It looks like based on your guide, that ratio might pull back a little bit, but just kind of thinking about, you know, over the next 3–5 years, where do you think the fee ratio to revenues could go to? And, you know, the implications of that to your ROTCE. Dimitar KaraivanovCEO at Community Financial System00:21:55Yeah, great question, David, and one that we certainly hear a lot, and we ask ourselves a lot as well. And I, I'll start it this way: We love all of our core businesses. And we, we are experiencing right now in the banking business, which is the largest, we're experiencing tailwinds on the margin side, which we haven't had historically. So even as the other businesses are doing really well themselves, it is, it is hard to overrun the bank, given that you have margin expansion and asset growth at the same time. Now, that's not gonna be forever. You know, the, the margin expansion party, I think, is going to slow down here this year and beyond. So that's gonna temper down some of that growth rate on the bank side. Dimitar KaraivanovCEO at Community Financial System00:22:46At the same time, we continue to also invest heavily in inorganic and organic opportunities on the fee income side. So the short of it is, I don't know where it's gonna settle. We want to have more of all of them, more of all of our core businesses. I think, all else equal, we understand where tangible returns are the highest. So if we have a dollar of capital to invest, it's gonna go to the highest tangible return we can find. And that's why you've seen us, you know, not only invest in the banking business, but in the insurance business, in the benefits business, in the wealth business now with ClearPoint. Dimitar KaraivanovCEO at Community Financial System00:23:26Just as a reference point, we complete probably somewhere between 8 and 12 acquisitions every year, and most of them you don't see because they're in the fee income businesses. So they're kind of small singles and doubles that over time add up. And I think we'll have more opportunities to continue to do that and maybe take some larger swings along the way as well. David KonradAnalyst at KBW00:23:51Okay. Thank you. Appreciate it. Operator00:23:56The next question comes from Matthew Breese with Stephens Inc. Please go ahead. Matthew BreeseAnalyst at Stephens Inc00:24:02Hey, good morning. Dimitar KaraivanovCEO at Community Financial System00:24:05Morning. Matthew BreeseAnalyst at Stephens Inc00:24:06Dimitar, the ClearPoint transaction, you know, and its market share in—and I think you described it as the death care industry. Matthew BreeseAnalyst at Stephens Inc00:24:16... I don't know much about that. I don't know if I know any of the banks that are in that arena. Could you maybe just introduce us to what that industry is and what you expect to do with their book there? It looks to be about $8 million in fee income. You know, maybe set the table for us on that. Dimitar KaraivanovCEO at Community Financial System00:24:36Sure, Matt. Thank you for the question. So what ClearPoint does, and kind of the background of the industry, more kind of at large, is that as the cost of death care, you know, basically people planning for their funerals and, you know, their time in the cemeteries and taking care of the expenses that come with that, the cost for those services has increased over time pretty meaningfully. And as a result, there's multiple ways that people save for those events and those life events. Depending on the state, it could be trust, it could be insurance, or it could be deposits, like in New York State. So there's pre-need, you know, deposit accounts, which we already have, and I'm sure a lot of players in New York State have as well. Dimitar KaraivanovCEO at Community Financial System00:25:26So that business, as you can imagine, you know, if there is one thing that's certain, is that none of us are going to be around forever. So there is a and the population is aging, so that's a, you know, tailwind, if you will, in, in, in the space. There is a few larger players. ClearPoint is one of the leading ones. There are some other banks, large regional banks, that are in the space as well. And then there's a lot of kind of smaller, entities around it. So we like the space, we like the niche. We love businesses where we can compete nationwide with a differentiated offering, in a space that's not easy to penetrate. It's fairly complicated. It's state-by-state rules. It is nationwide. Dimitar KaraivanovCEO at Community Financial System00:26:13So we have a clear right to win here with ClearPoint, so we love that. And then secondly, the customer base here is basically the funeral homes and cemeteries and larger aggregators in the space. And right now, ClearPoint does predominantly the record-keeping side of those trust relationships. They're increasingly growing into the asset management side of those relationships as well for the monies in the trust. We think that we bring, on day one, a tremendous platform through our Nottingham Advisors business, with 8 CFAs and 3 CFPs and close to $10 billion of assets and nationwide reputation. So we think there's exciting opportunities there. We also know that purely on the banking side, we have some products that fit very neatly with the space as well. Dimitar KaraivanovCEO at Community Financial System00:27:08So we have a dedicated escrow product, which one of its actually services and, you know, demos to clients is in the funeral space. So that's a pretty nice ability kind of on day one, to provide additional offering. We also, through the SBA, can certainly provide a lot of SBA-type financing for some of those funeral homes as well. So there's a lot of multiple ways for us to make a lot more money to than what they do today on their own. Matthew BreeseAnalyst at Stephens Inc00:27:45Very helpful. Excited to see what you can do with that, with that business, despite, you know, the obvious morbidity. On expenses, you know, there's a lot of moving parts there, but I just wanted to get a sense for where the starting point is in, in 1Q26. Is it fair to use kind of the upper end of the 550 range in the first part of the year and maybe moving towards the middle, as the year progresses? Marya Burgio WlosCFO at Community Financial System00:28:11Hi. Yes, yes, that is, that is fair. As we mentioned in the prepared remarks, Q1 tends to lean a little bit heavier. And as you heard us talk through Q4, you know, primarily comprised of de novos and incentive bonus accruals. We also had a rebate in Q3 for our medical expenses that didn't carry over to Q4, so you saw a little bit of noise there, too. You know, outside of these items, what we're looking forward to most, I think in 2026, is seeing that the fruits of our investments, you know, come to light with, you know, people, systems and other infrastructure that we've talked about, you know, throughout 2025. Marya Burgio WlosCFO at Community Financial System00:28:55We're confident that we'll see, you know, the returns, as you can see from 2025, but also, you know, pulling through even more in 2026. So, yeah, I'll see you ahead. We're excited. Matthew BreeseAnalyst at Stephens Inc00:29:09Then the last one is just on the NIM. Marya Burgio WlosCFO at Community Financial System00:29:13Sure. Matthew BreeseAnalyst at Stephens Inc00:29:13You know, it feels like there's, there's still some structural upside to the NIM. I was hoping you could comment on that. And then, I, I believe if I have my notes right, you start to see a bit more of the securities book repriced towards the end of the year. So might we see- Marya Burgio WlosCFO at Community Financial System00:29:27Yeah. Matthew BreeseAnalyst at Stephens Inc00:29:27you know, some acceleration in NIM expansion as that occurs? Marya Burgio WlosCFO at Community Financial System00:29:32Yep. So first, you know, for Q4, we are happy with that expansion of 6 basis points. That was, you know, primarily attributed to, you know, loan growth, deposit growth, ongoing repricing efforts that we're really diligent with at this company. Also lower overnight borrowing balance, which helped, which helped there. You know, for Q1, you know, we're guiding 2-4 pips for NIM. Just expecting a little bit of pressure on the loan side, as Dimitar noted earlier. And, you know, looking to see that some of the realization of the late cuts in 2025 coming through in Q1 as well. To your point about the securities rebalancing at the end of the year, that we have talked through that and that is happening. So we do expect expansion. Marya Burgio WlosCFO at Community Financial System00:30:25Don't necessarily want to guide out too far, but certainly that is, you know, a tailwind for us. And it does begin at the end of this year. Yes. Matthew BreeseAnalyst at Stephens Inc00:30:38Marya, did you just describe 2-4 basis points of NIM expansion in one Q, or compression? Marya Burgio WlosCFO at Community Financial System00:30:44Expansion, yes. For Q1. Matthew BreeseAnalyst at Stephens Inc00:30:46Got it. Marya Burgio WlosCFO at Community Financial System00:30:46Yes. Matthew BreeseAnalyst at Stephens Inc00:30:47All right. Appreciate it. I'll leave it there. Thank you. Operator00:30:52The next question comes from Manuel Navas with Piper Sandler. Please go ahead. Manuel NavasAnalyst at Piper Sandler00:31:00Hey, thanks. Following up on that, securities book repricing, what is assumed in the NII guide? Is that the securities are reinvested, put into loan growth, pay off something? What is kind of assumed currently with those maturities? Dimitar KaraivanovCEO at Community Financial System00:31:20Yeah. So, morning, Manuel. Because the timing of the securities really is in the fourth quarter and late in the fourth quarter, it doesn't really impact the guide for the year. I think by then we'll see what the balance sheet looks like. We certainly, our plan number one and foremost is to deploy those into loans, and we believe we've got tremendous momentum in terms of talent and presence and opportunities in the market to do that. Kind of looking forward beyond 2026, we have 2027, where we have another $600 million of securities maturing. Those are kind of spread out a little bit more evenly through 2027. We're going to evaluate those as the time comes. Generally, we want to be lending, not buying securities. Dimitar KaraivanovCEO at Community Financial System00:32:09So if we're not able to deploy them immediately into loan growth, what's likely to happen is, they're going to offset some of our, longer term borrowings, which also mature roughly on, on the similar timeline in 2027. So, but again, with -- it's pretty early to be talking about 2027. For 2026, there's not a lot of impact in the guide from securities. Manuel NavasAnalyst at Piper Sandler00:32:34Does the deposit growth guide include some remixing? How much of it is from new branches? Just thinking that it could have been higher if the de novos are working sooner, but maybe if they're not all online yet. Can you just kind of talk about de novo progress and that deposit guide? Dimitar KaraivanovCEO at Community Financial System00:32:58Sure, absolutely. So on the de novo side, as we, we've mentioned, we opened 15 this year. The vast majority of, of the openings occurred in the late third quarter, fourth quarter. So those are very young branches, if you want to call it that way. We ended the year with roughly $100 million of, of footings across the various branches that we've opened. I think the goal for us for this year is to double that, which I think is, is possible. So again, these, these are going to become more productive as they mature. Usually takes kind of 18-24 months before you can kind of really see some of the momentum. With that said, we're very pleased with where we are. The, the customer base, not just retail, but commercial, has really, stepped up and contributed. Dimitar KaraivanovCEO at Community Financial System00:33:51The deposits that we currently have in the de novos, roughly 60% are commercial deposits. We're very pleased with the efforts from our commercial bankers and clients and all the events and the rest activity. To your point, we hope that it accelerates. For us, again, this is a growth strategy on the deposit side, which we expect ultimately brings over $1 billion over a 7- to 10-year period, and I think we're tracking pretty well towards that. Manuel NavasAnalyst at Piper Sandler00:34:26I appreciate the commentary. Operator00:34:31This concludes our question and answer session. I would like to turn the conference back over to Dimitar Karaivanov for any closing remarks. Dimitar KaraivanovCEO at Community Financial System00:34:41Thank you, Dave, and thank you all for your interest. As always, Marya and I are available for any follow-up. Stay warm. Operator00:34:52The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.Read moreParticipantsExecutivesDimitar KaraivanovCEOMarya Burgio WlosCFOAnalystsDavid KonradAnalyst at KBWManuel NavasAnalyst at Piper SandlerMatthew BreeseAnalyst at Stephens IncSteve MossAnalyst at Raymond JamesPowered by Earnings DocumentsSlide DeckPress Release(8-K)Annual report(10-K)Annual report Community Financial System Q4 2025 Earnings FAQ Did Community Financial System beat earnings estimates for Q4 2025? Community Financial System (NYSE:CBU) reported earnings of $1.12 per share for Q4 2025, missing the consensus estimate of $1.13. The report was announced on Tuesday, January 27, 2026. What was Community Financial System's revenue for Q4 2025? Community Financial System reported revenue of $215.56 million for Q4 2025, against a consensus estimate of $212.85 million. Where can I read Community Financial System's Q4 2025 earnings call transcript? The full Community Financial System Q4 2025 earnings conference call transcript is published on this page, including prepared remarks and the analyst Q&A session, along with the participants who spoke on the call. When is Community Financial System's next earnings date? Community Financial System's next earnings date is estimated for Tuesday, October 27, 2026. MarketBeat tracks confirmed and estimated earnings dates for Community Financial System on the company's earnings history page. Community Financial System Earnings HeadlinesCommunity Financial System (CBU) Stock Looks Cheap Against Its Return On EquityOctober 9, 2026 | finance.yahoo.comCommunity Financial System (CBU), Why Is It Getting Attention Now?October 9, 2026 | finance.yahoo.comUndiscovered Sub-$1 Gold-Silver Royalty Stock Takes FlightA small-cap gold and silver royalty company is generating record revenue from producing mines, yet shares still trade under 1 dollar. It just signed the largest transaction in its history, a new gold streaming deal backed by a strategic relationship with a major mining investment firm. A well-known sector financier has invested his own money and joins the CEO in an exclusive interview breaking down the full story.October 16 at 1:00 AM | Digest Publishing (Ad)Community Financial System, Inc. (NYSE:CBU) Receives Average Rating of "Moderate Buy" from BrokeragesOctober 8, 2026 | americanbankingnews.comCommunity Financial System Announces Third Quarter 2026 Earnings Conference CallSeptember 17, 2026 | finance.yahoo.comCommunity Financial System's BPAS Acquires ESOP One to Expand ServicesSeptember 8, 2026 | marketscreener.comMSee More Community Financial System Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Community Financial System? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Community Financial System and other key companies, straight to your email. Email Address About Community Financial SystemCommunity Financial System (NYSE:CBU) (NYSE: CBU) is a diversified financial services company headquartered in DeWitt, New York. Its principal banking subsidiary, Community Bank, N.A., provides a broad range of financial products and services to individuals, families, farmers, small businesses and commercial customers. The company’s banking operations include deposit accounts, residential and commercial lending, agricultural financing, consumer loans, cash management and other business banking services. Through additional business lines, Community Financial System also provides wealth management, retirement and employee benefit plan administration, investment services, and insurance solutions. Community Bank, N.A. serves customers through a branch network and digital banking channels across upstate New York and portions of Pennsylvania, Vermont and Massachusetts. The company traces its history to the 19th century and was formerly known as Community Bank System, Inc. before adopting the Community Financial System name to reflect its broader range of services. Dimitar A. Dimitrov serves as president and chief executive officer.View Community Financial System ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Latest Articles Bank of America Stock Sell-Off Looks Like a Buying OpportunityMorgan Stanley Beats on Earnings, But Shares Fall on Trading MixFundamental and Technicals Signals Align for Costco: Is the Stock Finally Breaking Out?Palantir's Potential Next Catalyst After Retail Profit-TakingApple Cut iPhone 18 Orders; What Does It Mean For Suppliers?Domino’s Pizza: As Cheap As It Gets, Nowhere to Go But UpFastenal Flashes Bullish Signal as Uptrend Holds Despite Margin Pressure Upcoming Earnings HDFC Bank (10/17/2026)ICICI Bank (10/17/2026)America Movil (10/20/2026)Netflix (10/20/2026)General Motors (10/20/2026)Chubb (10/20/2026)Capital One Financial (10/20/2026)Intuitive Surgical (10/20/2026)GE Aerospace (10/20/2026)3M (10/20/2026) Unlock superior investment research and tools. 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PresentationSkip to Participants Operator00:00:00Good day, and welcome to the Community Financial System fourth quarter 2025 earnings conference call. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press Star, then one on a touch-tone phone. To withdraw your question, please press Star and then two. Please note that this event is being recorded and discussion may contain forward-looking statements within the provisions of the Private Securities Litigation Reform Act of 1995, that are based on current expectations, estimates, and projections about the industry, markets, and economic environment in which the company operates. These statements involve risks and uncertainties that could cause actual results to differ materially from the results discussed. Operator00:01:04Refer to the company's SEC filing, including the Risk Factors section for more details. Discussion may also include references to certain non-GAAP financial measures. Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures can be found in the company's earnings release. I would now like to turn the conference over to Dimitar Karaivanov, President and CEO. Please go ahead. Dimitar KaraivanovCEO at Community Financial System00:01:38Thank you, Dave. Good morning, everyone. Thank you for joining our Q4 and full year 2025 earnings call. My summary of the quarter is that I'm pleased with the revenue strength across all of our businesses, very pleased with the liquidity and credit quality of our balance sheet, and that we also had more than the usual noise in our expense base. Marya will provide you the details with some high-level reconciliations to the prior quarter expenses, but overall, I would say that most of the delta is driven by items that are tied to actual earnings performance, plus recent transactions and consolidations. Overall, 16% operating earnings growth in 2025, while making the largest organic growth investments that our company has ever made and actively deploying capital in high return businesses, is something I'm very happy with. Dimitar KaraivanovCEO at Community Financial System00:02:29I'm most happy about the progress we continue to make in our brand, reputation, talent, capabilities, presence, and the market share gains that are accruing as a result of it. One recent data point in our banking business, during the fourth quarter, we were selected as the 2025 Company of the Year in Banking by the Buffalo Business First. Looking at a bit more details in the businesses, the largest percentage improvement in pre-tax income compared to the third quarter was visible in our employee benefit services business, which grew pre-tax income by 10% quarter-over-quarter. As discussed previously, we spent most of 2025 revamping our growth strategy in the trust fund administration side of the business and expect to start seeing the fruits of that in the second quarter of 2026. Dimitar KaraivanovCEO at Community Financial System00:03:20While full, full year performance was in the low single digits, Q4 marked a year-over-year improvement of 8% in revenue and 13% in pre-tax income, as this momentum is beginning to take shape. We expect that 2026 growth will revert back to mid- to high single digits. In our banking business, in 2025, we benefited from both mid-single-digit asset growth and expanding margin, which drove very meaningful operating income growth of 22% on a full year basis. I would note that our 5% loan growth compares favorably to the industry and local peers, and came in spite of very elevated paydowns of over $300 million in the commercial business. We have continued to add talent and customers from recent disruptions around our footprint and in our expanded footprint. Dimitar KaraivanovCEO at Community Financial System00:04:12Insurance services had a strong year as well, with top line growth of 8% and operating income growth of 42%. We expect mid-single digit growth going into 2026. In wealth management services, revenues, as expected, were impacted by some realignment of producers, which also, as expected, resulted in positive margin and operating pre-tax income with growth of 15%. We expect mid-single digit growth in 2026 as we account for the full run rate of these changes. In aggregate, we had a very strong year in banking, insurance, and wealth. All of those businesses were ahead of industry metrics and peers in their bottom line improvement. Given that banking accounted for the majority of the very significant investments we're making, I'm very pleased with the bottom line result there of 22% growth. Dimitar KaraivanovCEO at Community Financial System00:05:04We were less successful in our employee benefit services in 2025, due to both some revenue challenges and planned investment in the fund administration side. With that in mind, the trends there, as mentioned, are positive and I expect meaningful improvement in 2026. I would also call out the impact of New York State income taxes, as our tax rate is now almost 2% higher than 18 months ago. That is real money, but we will keep working through those headwinds as well. For 2026, one of our main areas of focus is expense management and beginning to harness more fully the investments and focus we have in AI and automation. Dimitar KaraivanovCEO at Community Financial System00:05:44As a quick statistic on that, due to our focus on automation, we have saved over 200,000 hours over the past 3 years, and that has allowed us to keep our headcount roughly flat while growing the overall business meaningfully. We now need to see it fully in the bottom line. Now let's talk about returns. The pre-tax tangible returns for the quarter were 61% for employee benefit services, 39% for wealth management services, 26% for banking and corporate, and 8% for insurance services. The return in insurance services is impacted by the increase in allocated capital due to our investment in Leap and seasonally lower revenues in Q4. Similar to last quarter, we continued to aggressively pursue opportunities to deploy capital at high tangible returns. Durable, growing, subscription-like revenues remain our main focus and point of excitement. Dimitar KaraivanovCEO at Community Financial System00:06:42Our recently announced transaction with ClearPoint is a great example of that. We're excited about both the quality and durability of the trust revenue that it will provide, and also the multitude of opportunities for us to deploy both expanded wealth management and banking products to the customer base. Lastly, I would note that in spite of the meaningful inorganic growth, our share count is flat for the year. To reinforce our feelings, as shareholders, we love our company and its prospects and want to own more, not less of it. We're also not too excited about trading shares in our high-quality, diversified income streams for lower quality ones, unless there are significant offsetting benefits. With that, I will pass it on to Marya for more details. Marya Burgio WlosCFO at Community Financial System00:07:29Thank you, Dimitar, and good morning, all. As Dimitar noted, the company's fourth quarter and full year performance was robust in all four of our businesses. Including acquisition expenses, GAAP earnings per share of $1.03 increased 9 cents, or 9.6% from the fourth quarter of the prior year, and decreased 1 cent, or 1% from linked third quarter results, due to 4 cents per share of expenses associated with the Santander branch acquisition. Operating earnings per share and operating pre-tax, pre-provision net revenue per share were record quarterly and annual results for the company. Operating earnings per share were $1.12 in the fourth quarter, as compared to $1 one year prior, and $1.09 in the linked third quarter. Marya Burgio WlosCFO at Community Financial System00:08:18Fourth quarter operating PPNR per share of $1.58 increased 18 cents from one year prior and increased 2 cents on a linked quarter basis. These record operating results were driven by a new quarterly high for total operating revenues of $215.6 million in the fourth quarter. Operating revenues increased $8.7 million, or 4.2% from the linked third quarter and increased $19.5 million, or 10% from one year prior, driven by record net interest income in our banking business. The company's net interest income was $133.4 million in the fourth quarter. Marya Burgio WlosCFO at Community Financial System00:08:59This represents a $5.3 million, or 4.1% increase over the linked third quarter, and a $13.5 million, or 11.2% improvement over the fourth quarter of 2024, and marks the seventh consecutive quarter of net interest income expansion. The company's fully tax-equivalent net interest margin increased six basis points from 3.33% in the linked third quarter to 3.39% in the fourth quarter, driven by lower funding costs. During the quarter, the company's cost of funds was 1.27%, a decrease of six basis points from the prior quarter, driven by lower deposit costs and a lower average overnight borrowing balance, due in part to the funding inflows from the Santander branch acquisition. Marya Burgio WlosCFO at Community Financial System00:09:47Operating non-interest revenues increased $6.1 million, or 8% compared to the prior year's fourth quarter, and increased $3.5 million, or 4.4% from the linked third quarter, reflective of increases in overall banking and non-banking financial service revenues, and included the one-time impact of a $1.6 million income distribution from a limited partnership investment. Operating non-interest revenues represented 38% of total operating revenues during the fourth quarter, a metric that continuously emphasizes the diversification of our businesses. The company recorded a $5 million provision for credit losses during the fourth quarter. This compares to $6.2 million in the prior year's fourth quarter, and $5.6 million in the linked third quarter. During the fourth quarter, the company recorded $138.5 million in total non-interest expenses. Marya Burgio WlosCFO at Community Financial System00:10:44This represents an increase of $10.2 million, or 8% from last quarter. Excluding the impact of a $2.1 million quarter-over-quarter increase in acquisition expenses due to the Santander branch acquisition, non-interest expenses increased $8.1 million, or 6.4% from last quarter. $5.4 million of the increase from the linked quarter was from salaries and employee benefits, which was impacted by an increase in performance-tied incentive compensation, including a $1 million true-up of long-term incentive program-related expense, a $0.8 million true-up of annual management incentive plan expense, along with a $0.6 million incentive accrual tied to revenue and bottom-line performance in the CRE finance and advisory business line. Marya Burgio WlosCFO at Community Financial System00:11:32Operating expenses associated with the seven branches acquired from Santander totaled $1 million during the fourth quarter, while expenses associated with the de novo branch expansions increased $0.6 million between linked quarters as additional branches were opened for business. The increase in other expenses was impacted by previously announced branch consolidation activities, specifically $0.8 million of net property-related write-downs recognized during the quarter, along with $0.6 million of charitable contribution expenses that were accelerated prior to 2026 tax law changes.... Excluding the above-mentioned acquisition expenses, write-downs, charitable contributions, and performance-related incentive accruals, Q4 non-interest expenses were $131.9 million, an increase of $4.3 million or 3.4% quarter-over-quarter. Marya Burgio WlosCFO at Community Financial System00:12:24Ending loans increased $199.5 million or 1.9% during the fourth quarter, and increased $517.4 million or 5% from one year prior, primarily due to organic growth in the overall business and consumer lending portfolios. The loan growth also includes approximately $32 million of acquired loans associated with the Santander branch acquisition. The company continues to invest in its organic loan growth opportunities and expects continued expansion into the undertapped markets within our Northeast footprint. The company's total ending deposits increased $945.4 million, or 7% from one year prior, and increased $330.2 million, or 2.3% from the end of the linked third quarter. Marya Burgio WlosCFO at Community Financial System00:13:13The growth in total deposits during 2025 was comprised of growth in all of the company's regions. The increase in total deposits between both periods was primarily driven by the $543.7 million of deposits assumed from the Santander branch acquisition. Moving on to asset quality. The non-performing loans and net charge-off ratios were consistent with the linked third quarter, while the loans 30-89 days delinquent increased 10 basis points from last quarter, aligned with typical seasonal trends. The company's allowance for credit losses was $87.9 million, or 80 basis points of total loans outstanding at the end of the fourth quarter, an increase of $3 million during the quarter. The increases were primarily attributed to reserve building in the business lending portfolio, reflecting the growth in size and volume trends of recently originated commercial loans. Marya Burgio WlosCFO at Community Financial System00:14:08The allowance for credit losses at the end of 2025 represented over 6 times the company's net charge-offs during the year. We are pleased with the fourth quarter and full year results, all of which reinforce our commitment to scale as a diversified financial services company. During 2025, the company made significant progress on our de novo expansion plans, opening 15 new branches across our footprint. Additionally, during the fourth quarter, we successfully integrated 7 former Santander branches in the Lehigh Valley market, which accelerates our retail strategy in a market we anticipate significant growth. Furthermore, we were excited to recently announce an agreement to acquire ClearPoint Federal Bank & Trust, a national leader in a niche trust administration market. This acquisition significantly expands the revenue and offerings of our wealth management business and is expected to close in the second quarter of 2026. Marya Burgio WlosCFO at Community Financial System00:15:02Looking forward, we believe the company's diversified revenue profile, strong liquidity, and historically good asset quality provides a solid foundation for continued earnings growth. More specifically, for 2026, we expect 3.5%–6% growth in loan balances, 2%–3% growth in deposit balances, 8%–12% growth in net interest income, 4%–8% growth in non-interest revenues, and a provision for credit losses in the range of $20 million–$25 million. Non-interest expenses are expected to be in the range of $535 million–$550 million, or an increase of approximately 4%-7% from 2025, including approximately $8 million-$9 million of incremental expenses associated with the branches acquired from Santander, which includes the non-operating amortization on annual. These figures do not include the impact of pending or future acquisitions. Marya Burgio WlosCFO at Community Financial System00:16:01Additionally, we anticipate an effective tax rate between 23% and 24%. Finally, as a reminder for the first quarter, non-interest expenses typically trend higher compared to fourth quarter levels due to merit increase, higher FICA and payroll taxes, and seasonal snow removal costs. That concludes my prepared earnings comments, but I do want to say one more thing: It was a catch. Go Bills! And with that, Dimitar and I will now take questions. Dave, I will now turn it back to you to open the line. Thank you. Operator00:16:35We will now begin the question and answer session. To ask a question, you may press star, then one on your touchtone phone. If you're using a speakerphone, please pick up your handset before pressing the keys. If at any time your question has been addressed, if you'd like to withdraw your question, please press star and then two. Our first question comes from Steve Moss with Raymond James. Please go ahead. Steve MossAnalyst at Raymond James00:17:01Good morning. Dimitar KaraivanovCEO at Community Financial System00:17:03Morning, Steve. Marya Burgio WlosCFO at Community Financial System00:17:04Morning. Steve MossAnalyst at Raymond James00:17:04Hey, Dimitar and Marya, maybe just start on with loan pricing here. You know, hear you guys in terms of loan growth opportunities. Just curious, you know, I, I know pricing got a little more competitive here over the last 3-4 months. Just kind of curious what you guys are seeing and kind of what you guys think will be the drivers of growth in 2026. Dimitar KaraivanovCEO at Community Financial System00:17:27Yeah. So for the fourth quarter, Steve, originations were in the low sixes, and I think the curve hasn't really moved much, so far in this quarter, so we're probably kind of in that range. Clearly the trend is lower. So I think at some point this year, we will be low six. Could be the end of this quarter, could be next quarter, who knows? But yeah, the trend is clearly lower on that. Fortunately for us, we have a lot of fixed asset repricing to continue. So if you look at kind of that low sixes compared to the current yields that we have on the loan portfolio, there's still a decent amount of gap for us to benefit from. Steve MossAnalyst at Raymond James00:18:12... Okay, appreciate that. Then in terms of the non-interest income guide, I think is what it was, Marya, I missed, I missed your comment there. Was that 4%-8% growth for 2026? Marya Burgio WlosCFO at Community Financial System00:18:288%-12% growth for NII, is that what you asked, Steve? Steve MossAnalyst at Raymond James00:18:31Non-NII. I'm sorry. Marya Burgio WlosCFO at Community Financial System00:18:34Oh, sorry, sorry, sorry. 4–8. Yeah, 4%–8%. Yeah. Sorry. Yep. Steve MossAnalyst at Raymond James00:18:40Okay, great. Marya Burgio WlosCFO at Community Financial System00:18:42I misheard you. Yep. Steve MossAnalyst at Raymond James00:18:45Oh, no worries. And then in terms of the employee services, employee benefit services business, you know, obviously a healthy step up. And Dimitar, I hear you in your comments in terms of the investment and some accelerating here. Just kind of curious, I think you said mid to high single digit growth. Maybe is there just a little bit of like one-time stuff in nature in the fourth quarter or seasonality that we should think of? I realize some of there's asset values, acquisitions and stuff. Just kind of thinking about the cadence of that trajectory a little bit. Dimitar KaraivanovCEO at Community Financial System00:19:23Yeah. So, in the employee benefit services, if you kind of split it up and kind of look at what happened in 2025, in the retirement side of the business, we actually grew high single digits. So that was a very productive outcome on the retirement side. In the institutional trust side, we were basically flat year-over-year, and a little bit down on pre-tax because of the investment on the expense side. So as you think about 2026, if you split up the two businesses, retirement is at higher asset values this year so far than last year. So we will continue to see some pickup there. It's probably going to taper down if asset values don't continue to increase. Just on an average basis, it's gonna taper down over the year. Dimitar KaraivanovCEO at Community Financial System00:20:13So that, that's gonna impact that growth trajectory. And on the institutional trust side, we feel like we have really kind of turned the corner there on the revenue side, and we're sitting at the highest assets we have had in that business as well. So between that and the, I think we have more than 20 fund launches coming here in the first and second quarter, we're going to have an acceleration on that side of the house to get us back to that mid to high single digits. So I think in the aggregate basis, we were sitting here, of course, depending on market conditions, would be mid to high single digits for the overall line of business. And you're right on the seasonality. Dimitar KaraivanovCEO at Community Financial System00:20:52There's more in the fourth quarter in that business, so you're gonna see, I expect in 2026, the fourth quarter, all else equal, to be the higher mark for 2026. Steve MossAnalyst at Raymond James00:21:08Okay, great. I appreciate all that color, and I'll step back in the queue here. Operator00:21:16The next question comes from David Konrad with KBW. Please go ahead. David KonradAnalyst at KBW00:21:22Yeah. Hey, good morning. Just taking a step back, big picture here. I mean, you put up, I think, roughly about 38% of your revenues as fee income. You know, you have a, you know, peer-leading 22.7 ROTCE. It looks like based on your guide, that ratio might pull back a little bit, but just kind of thinking about, you know, over the next 3–5 years, where do you think the fee ratio to revenues could go to? And, you know, the implications of that to your ROTCE. Dimitar KaraivanovCEO at Community Financial System00:21:55Yeah, great question, David, and one that we certainly hear a lot, and we ask ourselves a lot as well. And I, I'll start it this way: We love all of our core businesses. And we, we are experiencing right now in the banking business, which is the largest, we're experiencing tailwinds on the margin side, which we haven't had historically. So even as the other businesses are doing really well themselves, it is, it is hard to overrun the bank, given that you have margin expansion and asset growth at the same time. Now, that's not gonna be forever. You know, the, the margin expansion party, I think, is going to slow down here this year and beyond. So that's gonna temper down some of that growth rate on the bank side. Dimitar KaraivanovCEO at Community Financial System00:22:46At the same time, we continue to also invest heavily in inorganic and organic opportunities on the fee income side. So the short of it is, I don't know where it's gonna settle. We want to have more of all of them, more of all of our core businesses. I think, all else equal, we understand where tangible returns are the highest. So if we have a dollar of capital to invest, it's gonna go to the highest tangible return we can find. And that's why you've seen us, you know, not only invest in the banking business, but in the insurance business, in the benefits business, in the wealth business now with ClearPoint. Dimitar KaraivanovCEO at Community Financial System00:23:26Just as a reference point, we complete probably somewhere between 8 and 12 acquisitions every year, and most of them you don't see because they're in the fee income businesses. So they're kind of small singles and doubles that over time add up. And I think we'll have more opportunities to continue to do that and maybe take some larger swings along the way as well. David KonradAnalyst at KBW00:23:51Okay. Thank you. Appreciate it. Operator00:23:56The next question comes from Matthew Breese with Stephens Inc. Please go ahead. Matthew BreeseAnalyst at Stephens Inc00:24:02Hey, good morning. Dimitar KaraivanovCEO at Community Financial System00:24:05Morning. Matthew BreeseAnalyst at Stephens Inc00:24:06Dimitar, the ClearPoint transaction, you know, and its market share in—and I think you described it as the death care industry. Matthew BreeseAnalyst at Stephens Inc00:24:16... I don't know much about that. I don't know if I know any of the banks that are in that arena. Could you maybe just introduce us to what that industry is and what you expect to do with their book there? It looks to be about $8 million in fee income. You know, maybe set the table for us on that. Dimitar KaraivanovCEO at Community Financial System00:24:36Sure, Matt. Thank you for the question. So what ClearPoint does, and kind of the background of the industry, more kind of at large, is that as the cost of death care, you know, basically people planning for their funerals and, you know, their time in the cemeteries and taking care of the expenses that come with that, the cost for those services has increased over time pretty meaningfully. And as a result, there's multiple ways that people save for those events and those life events. Depending on the state, it could be trust, it could be insurance, or it could be deposits, like in New York State. So there's pre-need, you know, deposit accounts, which we already have, and I'm sure a lot of players in New York State have as well. Dimitar KaraivanovCEO at Community Financial System00:25:26So that business, as you can imagine, you know, if there is one thing that's certain, is that none of us are going to be around forever. So there is a and the population is aging, so that's a, you know, tailwind, if you will, in, in, in the space. There is a few larger players. ClearPoint is one of the leading ones. There are some other banks, large regional banks, that are in the space as well. And then there's a lot of kind of smaller, entities around it. So we like the space, we like the niche. We love businesses where we can compete nationwide with a differentiated offering, in a space that's not easy to penetrate. It's fairly complicated. It's state-by-state rules. It is nationwide. Dimitar KaraivanovCEO at Community Financial System00:26:13So we have a clear right to win here with ClearPoint, so we love that. And then secondly, the customer base here is basically the funeral homes and cemeteries and larger aggregators in the space. And right now, ClearPoint does predominantly the record-keeping side of those trust relationships. They're increasingly growing into the asset management side of those relationships as well for the monies in the trust. We think that we bring, on day one, a tremendous platform through our Nottingham Advisors business, with 8 CFAs and 3 CFPs and close to $10 billion of assets and nationwide reputation. So we think there's exciting opportunities there. We also know that purely on the banking side, we have some products that fit very neatly with the space as well. Dimitar KaraivanovCEO at Community Financial System00:27:08So we have a dedicated escrow product, which one of its actually services and, you know, demos to clients is in the funeral space. So that's a pretty nice ability kind of on day one, to provide additional offering. We also, through the SBA, can certainly provide a lot of SBA-type financing for some of those funeral homes as well. So there's a lot of multiple ways for us to make a lot more money to than what they do today on their own. Matthew BreeseAnalyst at Stephens Inc00:27:45Very helpful. Excited to see what you can do with that, with that business, despite, you know, the obvious morbidity. On expenses, you know, there's a lot of moving parts there, but I just wanted to get a sense for where the starting point is in, in 1Q26. Is it fair to use kind of the upper end of the 550 range in the first part of the year and maybe moving towards the middle, as the year progresses? Marya Burgio WlosCFO at Community Financial System00:28:11Hi. Yes, yes, that is, that is fair. As we mentioned in the prepared remarks, Q1 tends to lean a little bit heavier. And as you heard us talk through Q4, you know, primarily comprised of de novos and incentive bonus accruals. We also had a rebate in Q3 for our medical expenses that didn't carry over to Q4, so you saw a little bit of noise there, too. You know, outside of these items, what we're looking forward to most, I think in 2026, is seeing that the fruits of our investments, you know, come to light with, you know, people, systems and other infrastructure that we've talked about, you know, throughout 2025. Marya Burgio WlosCFO at Community Financial System00:28:55We're confident that we'll see, you know, the returns, as you can see from 2025, but also, you know, pulling through even more in 2026. So, yeah, I'll see you ahead. We're excited. Matthew BreeseAnalyst at Stephens Inc00:29:09Then the last one is just on the NIM. Marya Burgio WlosCFO at Community Financial System00:29:13Sure. Matthew BreeseAnalyst at Stephens Inc00:29:13You know, it feels like there's, there's still some structural upside to the NIM. I was hoping you could comment on that. And then, I, I believe if I have my notes right, you start to see a bit more of the securities book repriced towards the end of the year. So might we see- Marya Burgio WlosCFO at Community Financial System00:29:27Yeah. Matthew BreeseAnalyst at Stephens Inc00:29:27you know, some acceleration in NIM expansion as that occurs? Marya Burgio WlosCFO at Community Financial System00:29:32Yep. So first, you know, for Q4, we are happy with that expansion of 6 basis points. That was, you know, primarily attributed to, you know, loan growth, deposit growth, ongoing repricing efforts that we're really diligent with at this company. Also lower overnight borrowing balance, which helped, which helped there. You know, for Q1, you know, we're guiding 2-4 pips for NIM. Just expecting a little bit of pressure on the loan side, as Dimitar noted earlier. And, you know, looking to see that some of the realization of the late cuts in 2025 coming through in Q1 as well. To your point about the securities rebalancing at the end of the year, that we have talked through that and that is happening. So we do expect expansion. Marya Burgio WlosCFO at Community Financial System00:30:25Don't necessarily want to guide out too far, but certainly that is, you know, a tailwind for us. And it does begin at the end of this year. Yes. Matthew BreeseAnalyst at Stephens Inc00:30:38Marya, did you just describe 2-4 basis points of NIM expansion in one Q, or compression? Marya Burgio WlosCFO at Community Financial System00:30:44Expansion, yes. For Q1. Matthew BreeseAnalyst at Stephens Inc00:30:46Got it. Marya Burgio WlosCFO at Community Financial System00:30:46Yes. Matthew BreeseAnalyst at Stephens Inc00:30:47All right. Appreciate it. I'll leave it there. Thank you. Operator00:30:52The next question comes from Manuel Navas with Piper Sandler. Please go ahead. Manuel NavasAnalyst at Piper Sandler00:31:00Hey, thanks. Following up on that, securities book repricing, what is assumed in the NII guide? Is that the securities are reinvested, put into loan growth, pay off something? What is kind of assumed currently with those maturities? Dimitar KaraivanovCEO at Community Financial System00:31:20Yeah. So, morning, Manuel. Because the timing of the securities really is in the fourth quarter and late in the fourth quarter, it doesn't really impact the guide for the year. I think by then we'll see what the balance sheet looks like. We certainly, our plan number one and foremost is to deploy those into loans, and we believe we've got tremendous momentum in terms of talent and presence and opportunities in the market to do that. Kind of looking forward beyond 2026, we have 2027, where we have another $600 million of securities maturing. Those are kind of spread out a little bit more evenly through 2027. We're going to evaluate those as the time comes. Generally, we want to be lending, not buying securities. Dimitar KaraivanovCEO at Community Financial System00:32:09So if we're not able to deploy them immediately into loan growth, what's likely to happen is, they're going to offset some of our, longer term borrowings, which also mature roughly on, on the similar timeline in 2027. So, but again, with -- it's pretty early to be talking about 2027. For 2026, there's not a lot of impact in the guide from securities. Manuel NavasAnalyst at Piper Sandler00:32:34Does the deposit growth guide include some remixing? How much of it is from new branches? Just thinking that it could have been higher if the de novos are working sooner, but maybe if they're not all online yet. Can you just kind of talk about de novo progress and that deposit guide? Dimitar KaraivanovCEO at Community Financial System00:32:58Sure, absolutely. So on the de novo side, as we, we've mentioned, we opened 15 this year. The vast majority of, of the openings occurred in the late third quarter, fourth quarter. So those are very young branches, if you want to call it that way. We ended the year with roughly $100 million of, of footings across the various branches that we've opened. I think the goal for us for this year is to double that, which I think is, is possible. So again, these, these are going to become more productive as they mature. Usually takes kind of 18-24 months before you can kind of really see some of the momentum. With that said, we're very pleased with where we are. The, the customer base, not just retail, but commercial, has really, stepped up and contributed. Dimitar KaraivanovCEO at Community Financial System00:33:51The deposits that we currently have in the de novos, roughly 60% are commercial deposits. We're very pleased with the efforts from our commercial bankers and clients and all the events and the rest activity. To your point, we hope that it accelerates. For us, again, this is a growth strategy on the deposit side, which we expect ultimately brings over $1 billion over a 7- to 10-year period, and I think we're tracking pretty well towards that. Manuel NavasAnalyst at Piper Sandler00:34:26I appreciate the commentary. Operator00:34:31This concludes our question and answer session. I would like to turn the conference back over to Dimitar Karaivanov for any closing remarks. Dimitar KaraivanovCEO at Community Financial System00:34:41Thank you, Dave, and thank you all for your interest. As always, Marya and I are available for any follow-up. Stay warm. Operator00:34:52The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.Read moreParticipantsExecutivesDimitar KaraivanovCEOMarya Burgio WlosCFOAnalystsDavid KonradAnalyst at KBWManuel NavasAnalyst at Piper SandlerMatthew BreeseAnalyst at Stephens IncSteve MossAnalyst at Raymond JamesPowered by