TrueBlue Q4 2025 Earnings Report

TrueBlue EPS Results

• Actual EPS: -$0.25
• Consensus EPS: -$0.08
• Beat/Miss: Missed by -$0.17
• One Year Ago EPS: N/A

TrueBlue Revenue Results

• Actual Revenue: $418.18 million
• Expected Revenue: $413.31 million
• Beat/Miss: Beat by +$4.87 million
• YoY Revenue Growth: N/A

TrueBlue Announcement Details

• Quarter: Q4 2025
• Date: 2/18/2026
• Time: After Market Closes
• Conference Call Date: Wednesday, February 18, 2026
• Conference Call Time: 5:00PM ET

TrueBlue (NYSE:TBI) is a workforce solutions company that connects businesses with workers and provides staffing, recruiting and workforce management services. The company serves organizations across a range of industries, including manufacturing, logistics, construction, hospitality, retail and healthcare.

TrueBlue operates through brands that have included PeopleReady, which provides industrial and skilled staffing; PeopleManagement, which delivers on-site workforce management and contingent labor solutions; and PeopleScout, which provides recruitment process outsourcing and talent acquisition services. Its offerings include temporary, temporary-to-hire and permanent staffing, workforce planning, recruiting support and related employment services.

The company was founded in 1989 as Labor Ready and adopted the TrueBlue name in 2007. It is headquartered in Tacoma, Washington, and has served clients and workers primarily in the United States and Canada, with certain talent acquisition services extending to international markets. TrueBlue is listed on the New York Stock Exchange under the symbol TBI.

TrueBlue Q4 2025 Earnings Call Transcript

Key Takeaways

• Positive Sentiment: Q4 revenue was $418 million (+8% YoY) with the company delivering its second consecutive quarter of organic revenue growth (+5%, including ~3 pts from HSP).
• Positive Sentiment: The energy/renewables vertical was a major growth driver — energy revenue grew ~60% and now represents about 15% of the portfolio, with a strong pipeline and recent multimillion-dollar project wins.
• Positive Sentiment: Management cut SG&A by 11% while growing revenue, ended the quarter with $25 million cash and $92 million total liquidity, and reduced debt by $2 million, which they say improves flexibility to scale as demand rebounds.
• Negative Sentiment: Gross margin compressed to 21.5% (from 26.6%) mainly because last year’s unusually favorable workers’ compensation reserve development did not repeat and because faster growth in lower-margin renewable work (with pass-through travel costs) changed the mix.
• Neutral Sentiment: GAAP net loss was $32 million (includes an $18 million non‑cash impairment); adjusted net loss was $8 million and adjusted EBITDA was $2 million, and Q1 2026 revenue is guided to +3%–9% with a near-term margin headwind as workers’ comp normalizes.

Presentation

[Operator]

Greetings, and welcome to the TrueBlue fourth quarter 2025 earnings call. At this time, all participants are in a listen-only mode. A question-and-answer session will follow the formal presentation. If anyone should require Operator assistance during the conference, please press star zero on your telephone keypad. As a reminder, this conference is being recorded. At this time, I want to remind everyone that today's call and slide presentation contain forward-looking statements, all of which are subject to risks and uncertainties, and management assumes no obligation to update or revise any forward-looking statements. These risks and uncertainties, some of which are described in today's press release and SEC filings, could cause actual results to differ materially from those in the forward-looking statements. Management uses non-GAAP measures when presenting financial results.

[Operator]

You are encouraged to review the non-GAAP reconciliations in today's earnings release or at TrueBlue.com under the Investor Relations section for a complete understanding of these terms and their purpose. Any comparisons made today are based on a comparison to the same period in the prior year, unless otherwise stated. Lastly, a copy of the company's prepared remarks will be provided on TrueBlue's investor website at the conclusion of today's call, and a full transcript and audio replay will be available soon after the call. It is now my pleasure to turn the call over to Taryn Owen, President and Chief Executive Officer. Please go ahead.

[Taryn Owen, President and CEO at TrueBlue Inc]

Thank you, operator, and welcome everyone to today's call. I am joined by our Chief Financial Officer, Carl Schweihs. Before we discuss our fourth quarter results, I'd like us to take a step back and reflect on the year. During 2025, we executed on our strategic priorities with discipline and focus, forming a strong foundation to build upon as we advance towards sustainable, profitable growth. We restructured our business model to expand our sales capability, unlock additional growth opportunities, and improve profitability while tightly managing costs. For our on-demand staffing business, we executed a comprehensive reorganization of our operating model, transitioning to a more efficient territory-based structure and investing in sales resources to expand our reach in key markets. This structure and increased sales capacity enable more targeted, localized sales strategies and deeper client engagement. As a result, our sales-enabled territories continue to deliver stronger sequential performance.

[Taryn Owen, President and CEO at TrueBlue Inc]

We've also focused on strategic partnerships and cross-selling initiatives as we continue to prioritize our return to growth. We launched an enterprise-wide strategic partnership with a leading group purchasing organization, unlocking new client acquisition channels and fueling a growing pipeline of multi-brand opportunities across our portfolio. This partnership has led to approximately $15 million of annualized new business wins and continues to build momentum as we expand the relationship into new sectors. We are also fostering stronger partnerships across our brand portfolio. Greater enterprise alignment and collaboration continue to create more cross-selling opportunities, allowing us to better serve client needs and accelerate growth with our full spectrum of specialized workforce solutions. For example, collaboration between our PeopleReady and PeopleManagement teams continues to deliver results, with our commercial driver business securing three additional new locations, serving a leading energy solutions manufacturer.

[Taryn Owen, President and CEO at TrueBlue Inc]

Market expansion was a significant performance contributor over the past year as we leveraged our strong market position and expertise to capture demand in attractive verticals with strong growth drivers. Our energy sector revenue grew 60%, while our commercial driver business continued to outperform the broader market, delivering its second consecutive year of double-digit growth. Structural labor shortages and strong secular forces in the energy space signal further growth potential as we continue to capture market share with our skilled businesses, both geographically as well as in adjacent subsectors, such as the construction of energy storage facilities and data centers. Our RPO solutions continue to expand coverage in attractive verticals, such as engineering and technology, through higher-skilled roles. We increased our professional hires this year, building momentum as we diversify our business mix to grow market share.

[Taryn Owen, President and CEO at TrueBlue Inc]

Healthcare also remains a significant long-term market opportunity with strong secular growth drivers. We have made meaningful progress expanding our presence in the healthcare market, with new business wins spanning across our brands, as well as the addition of Healthcare Staffing Professionals to the TrueBlue portfolio. Since joining TrueBlue, HSP has expanded into three new states, and we are committed to thoughtfully scaling this business to capture sustained demand. Leveraging our deep expertise, extensive reach, and sophisticated technology, we continue to strengthen our position in the U.S. healthcare market. A key factor in our ability to deliver a differentiated user experience while also driving operational efficiencies is our portfolio of proprietary technology platforms. We've made significant progress enhancing the capabilities of our digital ecosystem with advancements that include embedded AI-powered job matching, predictive analytics, and behavioral insights across the talent lifecycle.

[Taryn Owen, President and CEO at TrueBlue Inc]

Recently, we launched an AI-enabled bill rate feature within our JobStack app that provides personalized, data-driven bill rates in seconds, supporting businesses in making faster, more confident staffing decisions. Our technology is a key contributor in delivering smarter workforce solutions, creating greater value for the customers and talent we serve, while supporting efficiency at scale. It enables us to reduce operating costs, extend our reach, and continue investing in strategic sales initiatives as we accelerate growth.... We are confident our strategic plan to enhance our sales model, expand our share in attractive end markets, and accelerate efficiency with technology and operational excellence, positions us well to capitalize on the growth opportunities ahead. Our continued actions to drive top-line growth and margin expansion underpin our overarching commitment to realize long-term sustainable value for our shareholders.

[Taryn Owen, President and CEO at TrueBlue Inc]

Our ability to execute this strategy is strengthened by the experience and expertise of our Board and leadership team, who are committed to serving the best interests of all shareholders and positioning TrueBlue for long-term success. Now, let's review our fourth quarter performance. We delivered our second consecutive quarter of organic revenue growth, driven by continued success growing our skilled businesses and greater stability in general demand trends. While we further grow the top line, we remain committed to driving improved profitability, as evidenced by our continued cost discipline, leading to reduced operating costs for the quarter. As our strategic focus drives improved results, we are well positioned to capitalize on the untapped potential of the staffing market and deliver greater shareholder value. I will now pass the call over to Carl, who will share further details around our financial results and outlook.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Thank you, Taryn. Total revenue for the quarter was $418 million, up 8% and near the high end of our outlook range. Organic revenue increased 5%, with the acquired HSP business contributing three percentage points of growth. Robust results in skilled trades fueled organic growth as overall market conditions showed ongoing signs of stabilization. Our skilled businesses continue to outperform the broader market, delivering double-digit growth for the third consecutive quarter, driven by our team's success in capturing rising demand in the energy vertical. Our other business lines are also showing improved trends and solid momentum going into 2026 as we maintain our strategic focus on accelerating growth.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Gross margin was 21.5% for the quarter, down from 26.6% in the prior year period, primarily due to less favorability in the prior year workers' compensation reserve adjustments and the changes in revenue mix. As you may recall, last year's gross margin benefited from a significant reduction in workers' compensation costs due to favorable development of prior year reserves. As expected, that degree of favorability did not repeat this year. For the revenue mix impact, this stems from more favorable trends in our staffing businesses and outsized growth in PeopleReady renewable energy work. As a reminder, renewable energy work carries a lower gross margin than the general PeopleReady business due to pass-through travel costs involved. Outside of these costs, the underlying margin for renewable energy work is consistent with other large PeopleReady accounts.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

We successfully reduced SG&A by 11%, even while revenue grew 8% for the quarter. This improved leverage demonstrates our continued commitment to managing costs and delivering enhanced profitability. We've made significant progress, creating greater flexibility to scale and driving efficiencies that position us well to deliver strong incremental margins as industry demand rebounds and we further advance our growth initiatives. We reported a net loss of $32 million this quarter, which included a non-cash, long-lived asset impairment charge of $18 million associated with the sublease of our Chicago support office. As a reminder, this reduction in corporate office space unlocks over $30 million of cash flow over the remaining 10 years of the lease, providing greater flexibility as we target compelling growth opportunities.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Our results also included a small amount of income tax expense, primarily associated with our foreign operations, and essentially zero income tax benefit on U.S. operations due to the valuation allowance in effect on our U.S. deferred tax assets. As a reminder, the impairment charge and valuation allowance have no impact on our operations or liquidity. Adjusted net loss was $8 million, while adjusted EBITDA was $2 million for the quarter. Now let's turn to our segments. PeopleReady grew 11%, driven by continued outperformance in the energy sector. Revenue more than doubled in the energy vertical for the second consecutive quarter, as our strong market position and deep client relationships continue to drive success in this growing market. Our on-demand business is also showing improved trends, especially in our local business, where we have invested in sales resources, signaling building momentum as we enter 2026.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

PeopleReady segment profit margin was down 370 basis points, mainly due to the favorable prior year workers' compensation reserve adjustments not repeating at the same level, as well as changes in business mix with outsized growth in renewable energy work, as I mentioned earlier. PeopleManagement revenue declined 2% due to lower on-site volumes, primarily in the retail vertical and consistent with the macro conditions in that space. While client volumes declined for the quarter, our teams are building momentum, with 13 new sites launched during the quarter and continued success in new wins, positioning the business well to drive revenue expansion in 2026. Our commercial driver business also continues to outperform, delivering its eighth consecutive quarter of growth as we leverage our strong client relationships and deep expertise to capture rising demand.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

PeopleManagement segment profit margin was up 50 basis points due to disciplined cost management actions to drive improved efficiencies and greater scalability. People Solutions revenue grew 42%, with HSP performing in line with expectations and driving the year-over-year growth. On an organic basis, People Solutions was flat to the prior year as overall hiring volumes remained subdued. While clients continue to navigate budget restraints and evolving workforce needs, we are encouraged to see signs of stabilization with our new business wins and expansions... We continue to win and expand with new clients, especially with higher skilled roles and serving growing end markets with long-term secular tailwinds. People Solutions segment profit margin was up 180 basis points, primarily driven by cost actions to deliver efficiencies and greater operating leverage. Now let's turn to the balance sheet.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

We finished the quarter with $25 million in cash, $66 million of debt, and $68 million of borrowing availability, resulting in total liquidity of $92 million. During the quarter, we reduced our debt position by $2 million, while increasing working capital by $2 million. As we maintain our focus on delivering operational efficiency and enhanced financial flexibility. With the recent amendment to our credit facility, effective January thirtieth, we have increased our borrowing availability for the remainder of the agreement term by transitioning to an asset-backed structure. We remain committed to managing a strong liquidity position and financial foundation to ensure we are well-positioned to capitalize as market demand rebounds. Looking ahead to the first quarter of 2026, we expect revenue growth of 3%-9% year-over-year, as we continue to build on the success we've achieved in recent quarters.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

This includes one percentage point of inorganic growth from HSP. I'd also like to provide additional context around workers' compensation headwind reflected in our first quarter margin outlook. As we've discussed, prior year periods benefited from outsized favorability in workers' compensation reserve adjustments. These trends have had since normalized, resulting in year-over-year margin compression for the fourth quarter and a similar headwind expected for the first quarter of 2026. This represents a return to a more normalized run rate rather than a change in underlying trends. Given the expected revenue mix and the fact that the first quarter is seasonally our lowest revenue quarter, we expect a lower margin in the first quarter, but our lean cost structure will drive improved margins as we move through the year. Additional information on our outlook can be found in our earnings presentation shared on our website today.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Before we open up the call for questions, I want to turn it back over to Taryn for some closing remarks.

[Taryn Owen, President and CEO at TrueBlue Inc]

Thank you, Carl. Before turning to Q&A, I want to touch briefly on the recently announced changes to our Board of Directors. Over the course of several months, TrueBlue engaged with shareholders as part of a deliberate Board refreshment process. In early 2026, we welcomed two highly qualified independent directors with deep operational and commercial experience and announced that two current directors would step down at or before our 2026 annual meeting. This refreshment strengthens and broadens the Board's capabilities while reinforcing our commitment to shareholder engagement and effective oversight. As you have heard from us today, we have a clear strategy to drive long-term sustainable value, and it is producing results. We have executed on this strategy with discipline and focus, strengthening our market position, diligently managing our cost structure, and building momentum to fuel future growth.

[Taryn Owen, President and CEO at TrueBlue Inc]

In 2026, we are acutely focused on capturing market share as we further strengthen our sales reach and expand in growing markets, leveraging our efficient and scalable operating structure to deliver improved profitability. We are confident we have the right people, structure, and strategy to drive TrueBlue forward, accelerating our growth, enhancing shareholder value, and advancing our mission to connect people and work. This concludes our prepared remarks. Operator, please open the call now for questions.

[Operator]

Thank you. We'll now be conducting a question-and-answer session. If you'd like to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star two if you'd like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star key. One moment, please, while we pull for questions. Thank you. Our first question is from Marc Riddick with Sidoti & Company.

[Marc Riddick, Senior Equity Analyst at Sidoti & Company]

Hey, good evening.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Hey, Marc.

[Taryn Owen, President and CEO at TrueBlue Inc]

Hi, Marc.

[Marc Riddick, Senior Equity Analyst at Sidoti & Company]

So I wanted to maybe start where you left off there with the margin discussion. Maybe you could talk a little bit about how you know, given the sort of different rates that we're seeing of business recovery and client demand improvements, how that might impact the overall firm-wide margin trajectory as we sort of move forward through the year. And this is. We're putting aside the prior year workers' comp part of the conversation, but maybe you sort of talk about the margin trajectory going forward.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Yeah, thanks for the question, Marc. I'll take that. You know, we've done a really good job managing costs and controlling what we can in this market. And, you know, we've mentioned this in the past, we feel like with the optimized cost base that we have, we're poised for significant incremental margins and expanding our profitability as demand rebounds. You know, just historically, our incremental margin's been between 15%-20%, kind of across the portfolio. But with the actions that we've made, we believe we'll do a little bit north of that range and depending on, obviously, the segment which it comes in. So kind of all told, if we're in that, you know, normalized industry growth rates, we'd expect to expand our EBITDA margin percentage upon those sort of growth rates.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Right now, though, our entire focus is really around controlling what we can control. Whether or not we see a faster recovery or slower recovery, we're going to continue to be driving growth and productivity and focused on driving increased profitability in the business.

[Marc Riddick, Senior Equity Analyst at Sidoti & Company]

Okay, great. And then maybe you could sort of shift over to the energy activity and renewables in particular with the top-line growth that you're seeing there. Can you talk a little bit about the visibility and sustainability of that growth? And activity, and then maybe you could talk a little bit about what you're seeing as far as you know new business wins and the current pipeline and maybe sort of the strategic approach that you're taking there to sort of to maintain growth going forward there.

[Taryn Owen, President and CEO at TrueBlue Inc]

Yeah, thanks for the question, Marc. We're very encouraged by the momentum in our energy business, especially in renewables. Expanding in high growth, under-penetrated markets is a key strategic priority for us across the brand portfolio, and energy is a great example of this. We're seeing strength across commercial solar and full-scale renewable projects, and we're also focused on expanding into non-renewable energy sectors as well. As mentioned in our prepared remarks, our energy business more than doubled for the second quarter in a row, really driven by our expertise and the strong client relationships that we've built with these clients over the past decade. In quarter four alone, we secured several multimillion-dollar project wins, and our pipeline remains very healthy, positioning us very well for continued growth in this space.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Yeah, if I could just add a couple points here. You know, and Taryn mentioned kind of that decade of experience here, so we feel good about kind of what we've done. But it does expand just beyond the renewables and, you know, energy as an end market for us reached 15% of our portfolio at the end of 2025 year. It was 10%, as of 2024. So, we don't think the energy usage here in the U.S. is going down anytime soon, so we feel good about that opportunity, as we move forward.

[Marc Riddick, Senior Equity Analyst at Sidoti & Company]

Okay, great. And then you made a commentary during your prepared remarks around the contributions and with HSP and what you're seeing healthcare-wise. Can you maybe talk a little bit about how you view that vertical and sort of as an offshoot, you know, as far as prepared, you know, potential, cash usage, you know, is there room for, you know, inorganic pursuits in that space or any that you see as attractive at this point?

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Yeah, thanks. Thanks for the question, Marc. Let me take that first one. So, yeah, in Q4, you know, HSP delivered about $14 million of inorganic growth, you know, reflecting really our growing traction in that market and strong progress of our integration work. We remain confident in the strategic value of the acquisition and intend to continue our expansion into high growth end markets. This acquisition was accretive to us. It allows us to continue to capitalize on secular growth opportunities in the healthcare space and think that that's going to be a long-term driver for our business.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

You know, as we just kind of look back on the original kind of strategy with our HSP acquisition, you know, it was a regional West Coast-based firm that we had plans to expand into, you know, more states and more geographies. As Taryn mentioned on prepared remarks, we added another state, so we're in our third new state since launched and feel good about this one continuing to be a good driver for us going forward.

[Taryn Owen, President and CEO at TrueBlue Inc]

Marc, as you know, to answer your question regarding M&A, right now, we're not prioritizing M&A, but instead focusing on managing the business to cash flow positive. We'll continuously, of course, evaluate any opportunities to maximize shareholder value and position TrueBlue for long-term success.

[Marc Riddick, Senior Equity Analyst at Sidoti & Company]

Great. Thank you very much.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Thanks, Marc.

[Taryn Owen, President and CEO at TrueBlue Inc]

Thank you, Marc.

[Operator]

Our next question is from Mark Marcon with Baird.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Good afternoon, and thanks for taking my questions. Just want to start with the, the energy business. So Carl, you said it's 15% of the total portfolio at this point? Is that correct?

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

That's energy as an end market, so that's kind of across all of our portfolios. It's 15% across PeopleScout, PeopleManagement, PeopleReady as well.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Got it. And what about just the renewable energy within PeopleReady?

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Yeah, that's about, you know, a third of our business, probably.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Just trying to dig down into the gross margins. If we take a look at that business, because you've got, you know, some pass-through, how much of that business is pass-through?

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Yeah, no, great question. It does have pass-through costs, and that's what we kind of called out in the remarks as well, Mark.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Right.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

As you kind of think about that significant growth, it resulted in about 200 basis points of gross margin contraction, as we've got those pass-through costs that go into that business. So our on-demand business obviously has a bit higher gross margin.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Right.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

But it's important to note that this is still a high EBITDA margin business for us.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

What percentage of the revenue from that is pass-through?

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

What percentage of the revenue of that is pass-through?

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Yeah.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Is that the question?

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Yes, it's-

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

I don't have the numbers in front of me, Mark, but it's about a third, and I'd say the gross margins, you know, probably 60% of the rate of our on-demand business.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Okay. That's helpful. Great. And then can you talk just in PeopleReady, you know, we're starting to hear and see some signs of economic recovery. If we strip out that renewable energy business and maybe even stripping out, you know, the commercial driver business, on the PeopleReady side, what are you seeing in terms of organic growth outside of those two spaces? Are you seeing any signs of improvement?

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

... Yeah, thanks for the question, Mark. So yeah, PeopleReady did see kind of improved trends with our kind of weekly recent sequential revenue growth during the quarter. Now, it was driven by that skilled businesses that we had talked about. Just to kind of put this in perspective, we exited Q4 at a similar rate to Q3, so we're +16% in Q4, +18% in Q3. I'll kind of give a couple other just trends across the portfolio as well. In our PeopleManagement business, those kind of monthly trends were largely in line with our quarterly results. And then as we kind of move into, you know, January, I know this tends to be one of the ones you guys are thinking about: strong results in January as well.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Then they were offset by a little bit of weather impact that we saw across the country. The last thing that I just call out here too, Mark, is in our PeopleReady On-Demand business, which is one of your questions, we did see stronger performance in our local business versus our national accounts. So really driven by a lot of the sales investments that we've made in there. And then from an end market perspective, I'd say the biggest improvements we saw across our portfolio: energy, hospitality, and manufacturing.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Then just going back to the gross margins, what was the difference in terms of what changed the level of favorability in terms of the accrual reversals a year ago relative to this year?

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

No change in our expectations, so we guided to that as well. It had about a 290 basis points impact to Q4 results, Mark, but we had called those out in Q4 of 2024 as well. They were really our-

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Yeah.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

prior year reserve credits that impacted it.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Right.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

That's the, that's the impact.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

I'm just trying to get to what caused the change. In other words, are you starting to see a higher level of, you know, workers' comp claims? Are the cost of the claims potentially changing at all? What's going on underneath the surface?

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Oh, yeah. Great, great question. So no, from a worker safety perspective, this is really important to our business. We continue to manage our safety and claims processes very, very closely. A lot of what we saw was some of the mix shift in business that we have through kind of our energy business that we talked about, lower rev, revenue models in our On-Demand versus our renewables. But nothing changed to the underlying fundamentals. Once we work through Q1, which we guided to as well, this normalizes.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Okay, so it'll normalize starting in Q2?

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

That's right.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Okay, great. Then you mentioned, you know, the non-cash impairment charge of $18 million with regards to the Chicago Support Center. How much is that gonna save you in cash going forward?

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

$30 million over the next 10 years.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Is that $3 million per year?

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

It will rent escalations a little bit, so I'd say between $3 million and $5 million through those terms. The other thing that to just call out on here is ongoing SG&A savings, about $1.5 million in 2026. We'll have about $3 million in 2027, and then kind of following those cash things that we talked about is $3 million-$5 million thereafter.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Okay. And then are you including a WOTC credit in your projections for 2026 or not?

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

We do. We have a small WOTC credits, included in there.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Why? That hasn't passed legislation yet.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Not in our guidance. We don't have anything in our guidance, Mark.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Okay.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

We had that before.

[Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co]

Yeah. Okay, great. Thanks. I'll jump back in the queue.

[Taryn Owen, President and CEO at TrueBlue Inc]

Thank you, Mark.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Thanks.

[Operator]

Our next question is from Jessica Loos with North Coast Research.

[Jessica Loos, Equity Research Associate at Northcoast Research Partners]

Hi, good evening.

[Taryn Owen, President and CEO at TrueBlue Inc]

Hi, Jessica.

[Jessica Loos, Equity Research Associate at Northcoast Research Partners]

Hi, thank you for taking the question. I wanted to comment. I know that you mentioned that there are some stronger signs within the local business over national, and I'm curious how you would characterize your conversations with customers today versus if you look back about six months ago.

[Taryn Owen, President and CEO at TrueBlue Inc]

Yeah, great question. Thank you. I, I would say overall, our customer sentiment remains cautious due to ongoing uncertainties in the environment. With that said, we're really encouraged to see the positive momentum in the business and signs of that stabilization, particularly in our On-Demand business with our kind of second quarter of organic revenue growth here in, in Q4. We are seeing momentum and a return to growth among some clients and geographies with our teams securing new wins, customer expansions. Really all good signs that customers are beginning to experience positive momentum, tempered with some of that uncertainty we talked about.

[Jessica Loos, Equity Research Associate at Northcoast Research Partners]

Okay, perfect. Thank you so much for the clarity. And then just one brief follow-up. How would you describe the current pricing environment? Is there anything that stands out right now?

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Yeah, thank you for the question. From a pricing standpoint, you know, we continue to see kind of some pricing pressure in the business. We had, you know, our pay rates were up about 3.8% in the quarter, while bill rates were up 2.5. It led to about a 40 basis points decline in our margin during the quarter. Really, pay rates were kind of largely in line with where they were in Q3, Jessica. And really increasingly driven by kind of role-specific skills rather than general labor shortages.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

So while there's still some pricing pressure in the business, that we'd expect in this environment, we continue to be disciplined with pricing, watchful to ensure that we're not pricing ourselves out of the market, but feeling good about being able to pass through our bill rate increases.

[Jessica Loos, Equity Research Associate at Northcoast Research Partners]

All right, perfect. Thank you guys so much.

[Taryn Owen, President and CEO at TrueBlue Inc]

Thank you.

[Carl Schweihs, EVP and CFO at TrueBlue Inc]

Thanks.

[Operator]

Thank you. There are no further questions at this time. I'd like to hand the floor back over to management for any closing comments.

[Taryn Owen, President and CEO at TrueBlue Inc]

Thank you, operator, and thank you everyone for joining us today. I want to take this opportunity to thank the entire TrueBlue team for their tremendous effort, providing our customers and associates with exceptional service and their commitment to advancing our mission to connect people and work. We look forward to speaking with you at upcoming investor events and on our next quarterly call. If you have any questions, please don't hesitate to reach out.

[Operator]

This concludes today's conference. You may disconnect your lines at this time. Thank you for your participation.

Participants

Executives

• Carl Schweihs, EVP and CFO
• Taryn Owen, President and CEO

Analysts

• Jessica Loos, Equity Research Associate at Northcoast Research Partners
• Marc Riddick, Senior Equity Analyst at Sidoti & Company
• Mark Marcon, Senior Research Analyst covering Human Capital Technology & Solutions at Robert W. Baird & Co