NewtekOne Q2 2026 Earnings Call Transcript

Key Takeaways

  • Positive Sentiment: Second-quarter EPS was $0.48 basic and $0.47 diluted, while tangible book value continued to grow; management highlighted 75.3% tangible book value per-share growth over the 12 quarters since the bank-holding-company conversion.
  • Positive Sentiment: Deposits reached approximately $2.2 billion, with core consumer deposits increasing by $297 million during the quarter and 81% of deposit accounts insured below the $250,000 threshold. Management cited low-cost digital account acquisition and sticky deposits as key advantages.
  • Negative Sentiment: Newtek plans to hold more SBA-guaranteed and C&I loans on the bank’s balance sheet, shifting revenue from gain-on-sale income toward net interest income. Executives acknowledged this could pressure headline EPS over the next several quarters, and guidance is being reevaluated over the next 45 to 60 days.
  • Neutral Sentiment: Credit metrics were mixed: net charge-offs improved, but 30-day delinquencies and guaranteed-loan nonperforming assets increased. Management said reserves remain appropriate, with 89% of the allowance for credit losses allocated to unguaranteed SBA 7(a) loans, and expects full recovery on the $15 million Simad Holdings exposure despite its bankruptcy.
  • Positive Sentiment: Management emphasized its technology platform—including digital onboarding, automated loan processing, real-time payments and the Newtek Advantage portal—as a potential competitive and licensing opportunity. The company said it is pursuing white-label or infrastructure relationships with other financial institutions, although adoption may take time.
AI Generated. May Contain Errors.
Earnings Conference Call
NewtekOne Q2 2026
00:00 / 00:00

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Operator

Good day. Thank you for standing by. Welcome to the NewtekOne second quarter 2026 earnings conference call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star one one on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press star one one again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your first speaker today, Barry Sloane, President and CEO of NewtekOne. Please go ahead.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Thank you very much, everyone. Welcome to our second quarter 2026 financial results conference call. We appreciate everybody attending. Thank you for tuning in today. I wanted to also let everybody know that presenting, in addition to myself, will be Frank DeMaria, EVP, CFO of NewtekOne, the publicly traded holding company, stock symbol AWT, and Newtek Bank, National Association. We appreciate everyone patching into our call. We always sort of start off with why should you care about NewtekOne? Company was established in 1998. I am the original founder of the company, established out of a spare bedroom in a New York City apartment.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

When you take a look at the business model that we have today and look at metrics such as return on average assets, return on tangible common equity, the dividend yield, the book value growth over time, all things that we will talk about extensively today. It is a very interesting, what I would call a value and a growth story. However, three and a half years into our inception, we are still evolving. We are appreciative of things that are changing in the marketplace today. We are adopting to all different changing conditions. Obviously, if you take a look at our presentation today and recent presentations, more things are being done out of the bank than in the bank holding company. We recently acquired or merged the payroll solutions business into the bank. We are doing our commercial and industrial C&I LA loans out of the bank.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

One thing that is important to notice, you will see that our income, our net interest income at the bank is growing, particularly on comparisons. We will talk about that in the call. I think going forward as we transform, you will see a little bit less gain on sale, more net interest income, more use of the balance sheet and the portfolio. I think as we have grown in this particular space, obviously we traded at market multiples to earnings of 5.5x-6x, where the banking industry is trading at nine or less. From our perspective, our goal is to do good credits, do what is best for shareholders. Most importantly, really do a great job for our customers. Let us go to slide number three. Newtek's mission statement has not changed from 1998.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

To provide business and financial solutions to this sort of underserved demographic, independent business owners in the U.S. Most importantly, we provide real good products and solutions for our customers for the purpose of making them more successful. Many times I am asked, "Barry, is there a comp? Is there a company like yours?" I have to say, not really. Sometimes historically, that works against you. From our perspective, we believe we've got the right business model, the right way to handle our customers, work with all of our employees, associates in-house to provide the solution to the client, and really provide a valuable service to the independent business owner community. On slide number four, we can see that utilizing technology, which we've done over two decades, is extremely important.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Instead of traditional bankers, branches, we use technology to exchange data, analyze the data, put the data in a better decision-making mode. We've recently started to use AI when we're analyzing data coming to us from the customer. It reduces friction, increases speed. All these things are extremely valuable. We look at what we do, which is a technology-oriented company there to service the independent business community across the U.S. We believe we have taken on some of the tasks in a bank holding company owning a nationally chartered bank that we think most of the market and the industry is interested in adopting too in a very big way, but is slow to adopt. Number one, the high cost infrastructure with branches and traditional bankers.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

For those of you that haven't used our solutions, you get an executive on camera 24/7, you also get great software to exchange data that has minimal amounts of friction and important for us, accuracy. Two, by the way, the existing bank model is extremely costly. We think going forward, the giants of the industry, the top four players, are pouring huge dollars into the space to do what we believe we have done within our confines already. Second, inefficient lending margins from loans that bear very little risk and frankly, just really tight on the margins. Deposit products that we're able to offer our business clients with, historically, we're competing against zero interest paid and excessive fees for the business client.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

I think it's important. Our goal is to manage risk, not avoid it. Put a fair product and price onto our customers, beat the competition, like merchant cash advance or daily debit-type loans, and basically provide our banking solution in a safe and sound manner. Slide number five, these are things that you've heard previously. It pretty much labels all the things that we do. Slide number six, we talk about the importance of our target market. That SMB, SME, independent business owner. There's 36 million of them in the U.S. According to the U.S. Chamber of Commerce, it's 43% of U.S. GDP. Importantly, over the last six and a half years, according to the SBA statistics, we have supported or created 280,000 jobs, the second highest amongst all SBA lenders in the seven program.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

The independent business owner is a huge economic demographic. Even the top four large institutions struggle with acquiring the client, solutioning the client. Therefore, what we have built, our technology, our infrastructure, we'll take you through some of those things today, we think is extremely valuable. We don't believe it's fully reflected in our current stock price, which is mostly driven by the typical analytics of taking the call report, pushing it through a model and coming out with numbers. By the way, I will comment, the concept of loan loss provisions and things of that nature, at the end of the day, it's a business expense. That's what it is. You don't want it growing or going out of control. It's an organization that's been in this space for over 23 years, lending to SMBs, 17 securitizations, never credit watch, never downgrade.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

We're proud of what we've been able to accomplish. Slide number seven talks about the quarterly highlights. Obviously, we came in within the range, between basic and diluted, $0.48 and $0.47 respectively. Importantly, book value, we have a slide to address that, continues to grow very nicely. That's really important. That's value to our shareholders. We continue to capture the operating leverage of growing a business with asset growth of 50% and expenses just up 3.6%. At the holding company, our ROA is 2%, compares very favorably to the industry. We recently switched to putting our C&I lending business down in the bank versus doing it up at the holding company. We believe this will pay great dividends going forward. We'll continue to securitize the C&I loans out of the bank.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

We've had tremendous success in our Digital Account Opening with deposit gathering, focusing on business and consumer-type deposits. In 14 quarters since our inception, we've grown from $142 million to $2.2 billion. Non-affiliate deposits increased in the quarter by $15 million. Obviously the core consumer deposits, which are very sticky, not very transactional, with basically close to zero acquisition costs, climbed by $297 million in the quarter. We're very proud of how we've been able to get deposits digitally. It's part of our technological advantage. Slide number eight, we focus on tangible book value, per share growth. You could see all the math. You could see that when you add the dividends in, it's been a nice run since we've gotten into this financial holding company owning a nationally chartered bank structure.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

You could see that the tangible book value has grown 75.3% in 12 quarters since converting to a technology-enabled financial holding company. Extremely important. We're very proud of growing tangible book. Obviously, that's the value portion of it. Slide number nine shows the profitability of NewtekOne with all these different data points. Slide number 10 really drills down on the deposit growth. We talked about the non-affiliate deposits. We talked about the total deposit changes. Deposit accounts, 1,471 accounts quarter-over-quarter. Core to core consumer, 2,600 accounts. I believe combined, you're looking at about 40,000 depository accounts. Important to note, 81% of our depository accounts are insured under the $250,000 balance. Loan-to-deposit ratio, about 90%.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

When we think about deposits, we're extremely pleased with how we acquire them, extremely efficient, how we give a great value to consumers and businesses that do business with us, and that's very important for branding and brand loyalty. Slide number 11 talks about the three active C&I long amortization loan securitizations. There's a lot to talk about this. We've spent a lot of time in prior calls, which are all archived on our website. I think the important aspect of the C&I LA securitization business is what we refer to as the initial over-collateralization. That's more loans versus the bonds. We hyper-amortize the bonds and drive the cash flow to pay the bonds down. The current over-collateralization, for example, on the 2026-1 deal, which is just done, started off at $47 million. It's grown by $11 million.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

2025-1, a little bit more seasoned, started off at $31.6 million. Current OC is $45 million. You can see it's really nice growth there, about $13 million-$14 million. The 2024 deal also a $14 million increase on the OC. You can see that the notes have paid down across all three issues, and obviously the collateral is paying down too at the same time. Let's go to slide number 12. This is Newtek Bank financial highlights. You can see by putting more of our activity down in the bank, we believe will provide much greater efficiencies and much greater value. When you think of things like payments or insurance, those are both eligible. We want to do this slowly. We want to do it methodically. We want to do it correctly.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

When you look at our ROAA, our ROTCE, these are numbers in the final column on slide number 12 that are just extremely attractive. I will point out the net interest income, Q2 2025, $16.2 million. Q2 2026, $25 million. That's the recurring income that most people that invest in institutions like ourselves really want to be very involved with. I would also like to point out the cost of deposits over this window has been pretty flattish, which we're really appreciative about as you go from Q2 2025 to Q2 2026. Declined from Q1 2026 to Q2 2026, also a very nice NIM. That NIM is helped by putting more SBA 7(a) loans on our books and holding them prior to a potential sale, but we're going to hold more of these on our books.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

In addition to that, the CNILA business provides some nice NIM to the bank while we're accumulating for securitization. When you take a look at our capital ratios, they're all in line with what we consider a more than adequately capitalized bank. Obviously, we always focus on our cushion with respect to our ACL in particular, and we're pleased our ACL ratio to unguaranteed loans, 5.31%. When you exclude the government guarantees that are on our books that are in a non-accrual category, it's 4.14%. It's a ratio we keep close attention to to make sure that we've got the right amount of reserves because, as I said, we manage credit risk. We don't avoid it. These things are marked to market on a quarterly basis with our CECL calculation.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

We're very pleased with how our performance has been over the course of three and a half years. Many of you will see that we increased our provision on a quarterly basis, and net charge-offs went down. Once again, we are pleased with how we're handling and managing the risks. Slide 13, a little repetitive here with some charts and graphs. Particularly I just discussed the provision for credit losses versus net charge-offs at the bottom right category. I will point out that although you see 30 days past due increasing somewhat, we believe that this is a brand-new bank with a brand-new portfolio. When you're starting from zero, it's almost impossible as you're climbing that default curve with most loans defaulting in the first 30-36 months. We've only been around for three and a half years.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

That is going to grow, and it's going to begin to flatten. Once again, having the right reserves with the right underwriting and the right mix of assets is extremely important. Needless to say, most of that comes in from the SBA seven business. By adding the higher quality CNILA, the CRE book, the CNI short am book to the portfolio, I believe that our uninsured seven balances are about 42%, down from close to 50%, and we want to continue to diversify our book of business. Slide 14 gives a nice quarterly profitability snapshot of the bank. You can see these numbers that don't look, frankly, they're really high, I'm sorry to say.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

I know that sounds funny, people look at it and go, "How can you do that?" If you invest in assets that provide an attractive return, net of the anticipated and expected losses, and continue to manage that risk quarter-to-quarter, you'll do just fine. With that said, I would now like to pass the presentation off to Frank DeMaria, EVP and CFO of NewtekOne and Newtek Bank, N.A.

Frank DeMaria
Frank DeMaria
EVP and CFO at NewtekOne

Thanks, Barry. Barry's covered most of the highlights for the quarter, I wanted to touch on a couple of noteworthy items that are outlined on the next couple of slides. The pre-provision net revenue continues to grow in absolute dollar terms with balance sheet growth. As a percentage of average assets, the PPNR was down year-over-year from 5.25% for the second quarter of 2025 to 4.22% for this quarter, still remains well ahead of the industry average, which is below 2%. Moving to the next slide. We provide some details on the bank's loans held for investment at cost, which is the loan portfolio against where CECL is applied. Consistent with past quarters, as Barry mentioned, the bulk of our CECL reserves are about 89% of our allowance for credit losses is directed at the unguaranteed SBA 7 loans.

Frank DeMaria
Frank DeMaria
EVP and CFO at NewtekOne

The ACL coverage ratio on that portfolio was about 8.56% of that portion of the loan portfolio, which is elevated to appropriately reflect the higher loss characteristics of those seven loans. With that, I'll turn it back to Barry for some closing remarks before we take questions.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Thank you, Frank. Slide number 18. I think this is the important slide. It's the technology. When you look at how we do our business, how we acquire clients, 600 to 800 unique business referrals a day. How we open up accounts for a Digital Account Opening. How we process loans through our secure file vault in an automated and frictionless manner. How we have rolled out our real-time payments offering so businesses can move money quicker, faster, cheaper with real-time information through the Newtek Advantage in an automatic manner to do so. The NewTracker referral system, which is how we track referrals, manage the opportunity as it goes through, whether it's payroll, whether it's insurance, whether it's loans, whether it's deposits, everything is in NewTracker. At Newtek, if we say if it's not in NewTracker, it doesn't exist.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

The very important Newtek Advantage, which is the business portal for the customer, that really helps the client, with so many different things. To be able to make payroll from their banking interface. To be able to look at their credit card batches, refunds, chargebacks from their banking interface. To be able to look at their line of credit. To be able to see that they're not being charged for an ACH or a wire. It really is a tool that gives the customer an advantage and helps them manage their business. What makes NewtekOne unique and special is the fact that it has innovated and put technology in a banking environment for the benefit of this huge, tremendous demographic that we have almost an exclusive focus on.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

The SMB, the SME in all 50 states in the U.S., and are able to do so in an efficient way. Where 98% of the banks, that's just a guess on my part, are still operating with branches, with traditional bankers, high-cost manner, not paying businesses a fair rate for their deposits, charging them excessive amounts of fees for moving money. Not allowing them to move it in a real-time basis. Not giving them the analytics and information and tools that can track their business, analyze their business. When it comes to our organization, and I will tell you, technologically, I'm getting a lot of organizations coming to me, looking at what we're doing that we believe isn't necessarily reflected in the markets.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

That are looking at what we do, how we do it, and seeing basically taking this and putting this involved in their infrastructure would be immeasurably valuable. We greatly appreciate the time you spent here today. As you can see, many of you have labored through much longer presentations. There is a very exciting appendix that's hung on our website that has a lot more data on things that we've covered. Many of you are familiar with that, and obviously our Q will be following shortly. Operator, we'd like to open it up for questions.

Operator

Thank you. At this time, we will conduct the question and answer session. As a reminder, to ask a question, you will need to press star 11 on your telephone and then wait for your name to be announced. To withdraw your question, please press star 11 again. Please stand by while we compile the Q&A roster. Our first question today is from Tim Switzer with KBW. Your line is open.

Tim Switzer
Tim Switzer
Analyst at KBW

Hey, guys. Thank you for taking my questions.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Thank you, Tim.

Frank DeMaria
Frank DeMaria
EVP and CFO at NewtekOne

Hey, Tim.

Tim Switzer
Tim Switzer
Analyst at KBW

I was wondering if you could maybe provide a little bit more color on the strategy about holding more guaranteed portions of the SBA loans on your balance sheet than you have in the past. It seems like this might have a near-term impact on guidance. I know previously you guys were guiding like $0.79, $0.89 for Q4. Could you maybe talk about the impact that will have near term and then the longer-term impact of that?

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Yeah. I think that organizations that do not have our ROAA, ROTCE, and business model that is pretty, I won't say focused, but drives a lot of gain on sale income. Basically have net interest income and net margins that they view as more long-term and more stable. Has entered into our thinking that we're going to continue to do both. We're going to continue to grow that net interest income line. Yes, I would say on a top-line category, it probably will affect the next couple of quarters coming up. However, it could provide a more stable stream of income. We also hope to attain the PE valuations that other industry participants do that don't have our technology, don't have our innovation, and don't have the capability to service the customer.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

There's almost a five-point spread between where we are and others are that have that different type of income. We're going to put our toe in the water and start to drive toward that. Yes, it could potentially affect that top-line headline EPS. Which we're appreciative of and proud of, but frankly, it's left us with a low earnings multiple.

Tim Switzer
Tim Switzer
Analyst at KBW

Right now, the near-term impact is the lower gain on sale revenue, not fully offset by interest income, but it will be in future quarters.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Well, you said fully offset. I got to be clear. I've got a lot of lawyers on my shoulder. We haven't fully run these numbers through. Over the long term, adding more net interest income and giving up some of the gain on sale income is definitely something that is in the cards for us. We are holding more government guarantees on our books. Some of them were setting them up and then selling them into the market. With that said, I think you'll see a mix and a change going forward. Also, the CNILA business is now on our books, that's going to add to net interest income while it's in the incubation period as well. Yeah, there'll be a bit of a change.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

I think that people that invest in our organization should be investing not quarter to quarter, but should be looking at the business model, looking at the technology, looking at what we do differently, and figuring how in effect these things that we have put into place and are working would be extremely attractive in a bigger customer base that we acquire organically, as well as possibly other things down the road.

Tim Switzer
Tim Switzer
Analyst at KBW

Okay. Can you talk about with the ALP loans, have there been any benefits now that you're originating them through the bank? What are the challenges with that?

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

One of the challenges, Tim, I try to be as transparent as possible. With rates at these levels, it certainly makes it a little harder. I think businesses are a little bit more reluctant to take it. The good news is, these loans they're well underwritten. They have good debt service coverage, strong guarantors, and they actually fit well in the banking environment.

Tim Switzer
Tim Switzer
Analyst at KBW

Okay. Are you planning to still do some more securitizations and any update on size for Q4?

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Yeah, we will do a securitization out of the bank. I think that securitization size will be, I'm going to say between three to $400 million.

Tim Switzer
Tim Switzer
Analyst at KBW

Okay, that's helpful. On credit, I'm looking at your call report, it looks like really good improvement in the net charge-off rates. That's good to see. NPLs were up a little bit, and it seems like a lot of it was on the guaranteed loan balance for a lot of loans.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Yes.

Tim Switzer
Tim Switzer
Analyst at KBW

Can you provide some color on these guaranteed NPLs? Were these loans you repurchased after you previously originated, or were these loans that went NPL after issuance? Whatever color you can provide would be helpful.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Sure. I appreciate the question, Tim. When you do a 7(a) loan and you sell it in the secondary market, which at points in time in our career and history, we've been as much as 95% of all of our loans got sold to the secondary market. I believe as of today, we are the second-largest lender by volume and the first by units. Okay? When you put that into the market, these are credits as defined by the SBA's SOP that are technically not bankable, meaning that, without the guarantee and without the program, you wouldn't be able to make the loan. The guarantee provides a significant amount of the credit support. However, when you have situations where those loans go bad and there's a lot of sensitivity in the market today, that has to get bought out.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Either the government buys it out or we buy it out. We have chosen to be more aggressive in those buyouts. That's helpful to our partnership with the SBA. What we then wind up doing in many cases, and this gets really into the weeds of when a loan should be bought or not. You could have a situation where the loan might be in bankruptcy, but it's still in that bad category, and they have to get worked out, and there's partial payments or things of that nature. We've made decisions to increase that purchase rate, which helps the partnership with the government agency.

Tim Switzer
Tim Switzer
Analyst at KBW

Okay. Interesting. Is the guarantee on that portion of the loan still.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Still intact.

Tim Switzer
Tim Switzer
Analyst at KBW

Fully covered by the government if it goes bad, or some of these loans you might

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

No. The guarantee is if we're buying a government-guaranteed participation certificate, the government guarantee is still on it when we buy it back, subject only to repair and denial, which we have reserves on our books for.

Tim Switzer
Tim Switzer
Analyst at KBW

Okay. All right. Understood. Thank you, Barry.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Thank you, Tim.

Operator

Thank you. Our next question is from Joe Yanchunis from Raymond James. Your line is open.

Joe Yanchunis
Joe Yanchunis
Analyst at Raymond James

Hey, guys. Good afternoon. Thank you for taking my questions.

Frank DeMaria
Frank DeMaria
EVP and CFO at NewtekOne

Good afternoon.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Thank you, Joe.

Joe Yanchunis
Joe Yanchunis
Analyst at Raymond James

I wanted to follow up on Tim's last line of questioning there. I might have just missed this and could get it in the transcript. Can you go back to the rationale versus buying out the problem loan versus having the government buy it back? I guess, have you ever had a government guarantee on your books that was removed?

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Only in the case of what I would call a repair and denial, and that's been historic, and we have reserves for that based upon the history. Joe, what you're asking is, and to be honest with you, it's a little incredible to me, and I'm not being a jerk on this. There's other top five lenders in the U.S. that have this. Just look at their call reports. This is not new, and it's not something that hasn't been done probably for 25 years. It's just something that we've historically not done much of. At this point in time, our view of this is, we have a joint relationship with the SBA. We're putting this on our books. These are government-guaranteed obligations, and the guarantee is good.

Joe Yanchunis
Joe Yanchunis
Analyst at Raymond James

All right. That horse has been beat.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

There you go.

Joe Yanchunis
Joe Yanchunis
Analyst at Raymond James

You mentioned that what Newtek has built from a technology standpoint could be valuable to other institutions if they were to put it in their own infrastructure. How realistic is it to outsource a white labeled Newtek or Newtek Advantage to other banks? Can you talk through some of that opportunity?

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Yeah. We have opportunities in the pipeline now that we're working on with some material players. In addition, when you look at the business model, which is to utilize non-branches, non-brokers, no BDOs, no bankers, and to be able to outreach to an existing book of SMBs in a large bank's portfolio, much more cost-effective. On-camera, with this technology to be able to effortlessly take a payroll app, take a merchant app, take a loan app, take a line of credit app. This is a big deal, and we don't believe we've been given. It's different. Once again, I don't believe there's anybody else doing what we're doing. I get asked all the time, "Where's the comp?" Well, there isn't any, okay? Except that based upon the conversations I'm having, everybody wants to go in this direction. Everybody wants to go in an automated manner.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

We're using AI tools, particularly in gathering the data, putting the apps together. Human beings are still reviewing everything, but we're taking the mundane tasks out of it. We think it's very realistic. However, as you can imagine, Joe, change occurs in this world at slow rates, particularly when you're dealing with other financial institutions. We have been at this for a while. We're getting good traction. What I will tell you, our referral system, we get 600-800 referrals a day, is kind of predicated on these types of relationships. That's like putting your toe or your ankle in the water.

Joe Yanchunis
Joe Yanchunis
Analyst at Raymond James

Got it. I appreciate that. Certainly exciting. Will be something to monitor from our perspective. Can you talk about what was in the other income bucket on the P&L? It looked to be abnormally large, and just curious what drove that increase and the sustainability kind of behind that line item.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

All right. Now I pass the baton to Frank. Frank?

Frank DeMaria
Frank DeMaria
EVP and CFO at NewtekOne

Thanks, Joe. We did with the securitization, we did see some increased payoffs and pay downs in the securitization, as you saw on that slide, with the loans kind of getting paid down. That's what drove that little bit of an increase that you're seeing quarter-over-quarter and especially year-over-year in that line item. It's mainly due to the loan pay downs on the securitizations.

Joe Yanchunis
Joe Yanchunis
Analyst at Raymond James

Should that normalize in future quarters back to a more historical norm?

Frank DeMaria
Frank DeMaria
EVP and CFO at NewtekOne

I would anticipate that to normalize. I don't anticipate to remain elevated.

Joe Yanchunis
Joe Yanchunis
Analyst at Raymond James

Got it. All right. Well, thanks, Joe. I'll take my questions.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Thank you, Joe.

Operator

Thank you. Our next question, pardon me, is from Crispin Love with Piper Sandler. Your line is open.

Ben Graham
Ben Graham
Analyst at Piper Sandler

Hey, good afternoon. This is Ben Graham in for Crispin Love. Thanks so much for taking my question. I'm just wondering if you could give some background on the $15 million loan to Simad Holdings, the company that operates summer camps, in light of their June bankruptcy. Seems like a big loan for Newtek. I would just be interested to hear the background of the sourcing, underwriting, Any recent updates on that loan. Lastly, where that loan was marked at March 31 versus now. If you could give color on that. Thank you.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Sure. That loan is in a securitization. I believe it's in one of our prior securitizations. It is sitting in that. Now, the loan has, I think, seven or eight camps collateralizing the loan. It has collateral that is outside of the camps, in a lot of different categories. I believe the fair value of the collateral, I believe it's somewhere I don't want to guess, but it covers the loan amount. That loan is in bankruptcy, as you're aware, based upon public information. Those camps are being sold. Those camps are operating. Those camps are cash flowing, generally speaking. I don't have the exact mark on that, but I would believe that we will have full recovery. I am familiar with the loan. I believe we'll have full recovery on the loan.

Ben Graham
Ben Graham
Analyst at Piper Sandler

Awesome. Thanks so much for the color there. That's all I had. I'll step back, but thank you so much.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

That's the key to having. I can't tell you for sure because there's a bankruptcy going on here. It's important to have good cash flow on the businesses which are still operating, and liens. In this case, there's liens that are outside of the camps. It's on other assets.

Ben Graham
Ben Graham
Analyst at Piper Sandler

Got it. Thank you so much.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Thank you.

Operator

Thank you. Our next question is from Harold Goetsch with B. Riley Securities. Your line is open.

Harold Goetsch
Harold Goetsch
Analyst at B. Riley Securities

Hey. Thank you, guys. Hey, Barry. Just with maybe holding more loans on the books, is this putting more pressure on your deposit franchise and gathering deposits? Could you comment on that for a moment? Thanks.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Be glad to, Hal. Frank, I believe as of this date or recent days, our deposits are over $500 million?

Frank DeMaria
Frank DeMaria
EVP and CFO at NewtekOne

Our cash that we're holding at the Federal Reserve.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Sorry.

Frank DeMaria
Frank DeMaria
EVP and CFO at NewtekOne

Yes.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Cash at the Fed, right?

Frank DeMaria
Frank DeMaria
EVP and CFO at NewtekOne

Yep. That's correct.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Harold, we're pretty liquid. It's indicative of, A, our view on where rates are, and B I want to be a little careful here. We believe we'll have good use for the money. Why are we good at acquiring deposits? We're good at acquiring deposits. If you go look at our Trustpilot scores in the bank and in the hold co., it's 4.6 to 4.9. Jen Merritt and her team, fabulous job. We have a gentleman, Rodney Becerra reports to Andrew Kaplan, Chief Strategy Officer, client success and services. We're talking to our customers, and we answer their questions, and we're available on demand. Service is extremely important. Because we have a very low cost of acquisition, we're able to pay the client a fair rate. We don't need branches. I don't need bankers taking people out to The Masters.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

As you can see from our insured deposits, which are north of 80%, these are retail deposits. They don't move around that much, particularly in a high yield savings account. Yes, it might be a high rate, but money sits there. They're not moving it. They're not calling up people. They're not transacting. We really like our strategy for deposit acquisition. Matter of fact, if the brethren in the industry would actually calculate the expense that they pay to go acquire the deposits and service the deposits, they would probably be very interested in our Digital Account Opening and the way we wind up servicing our customers. That's a very good question. We have, knock on wood, been very good in this particular area.

Harold Goetsch
Harold Goetsch
Analyst at B. Riley Securities

With the commentary and then the press release on your guidance going forward being reevaluated, what kind of timelines you could get back to that guidance at some point? Can you give us kind of an event path to more visibility on that?

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

I know I just gave all you guys heartburn. I'm sorry. I think we're going to be looking at, I'm going to say, a 45-day window, give or take, maybe 60. We have to do a lot of calculation. We've shifted a lot of things around. I also want to point out that although we've historically not been an SBA Express lender, I think we're going to go toward that model where you're able to get a much more generous rate. Which just makes it beneficial to hold on our balance sheet. I think for the really small loans, it goes up to prime plus six and a half. Up to $500,000, I think it's prime plus four and a half. You still get, obviously, the government guarantee with it. It's a smaller guarantee.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

At the end of the day, we've got to do a lot of number crunching. These are decisions we've pretty much made more recently. We do need to crunch some numbers. I realize we've given you some heartburn here, we're not really trading at crazy market multiples. Although some people might think they're crazy. You can interpret that both ways. I don't want to get yelled at by my chief legal officer.

Harold Goetsch
Harold Goetsch
Analyst at B. Riley Securities

Okay. Thank you, Barry.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Thank you.

Operator

As a reminder, to ask a question, please press *11 on your telephone and wait for your name to be announced. One moment for our next question. Our next question is from Christopher Nolan from Ladenburg Thalmann. Your line is open.

Christopher Nolan
Christopher Nolan
Analyst at Ladenburg Thalmann

Hey, guys. Frank, why did the NIM contract so much in the quarter?

Frank DeMaria
Frank DeMaria
EVP and CFO at NewtekOne

The NIM at the holding company?

Christopher Nolan
Christopher Nolan
Analyst at Ladenburg Thalmann

Yeah.

Frank DeMaria
Frank DeMaria
EVP and CFO at NewtekOne

We're moving most of the operations into the bank. You're seeing that expansion at the bank. You're having less income-generating operations up at the holding company, while we still have some assets, as you know, left up there. As well as some of the debt that we are paying down, as you've seen quarter-to-quarter, which is a little bit more expensive debt than you see typically on the deposits, hence the shift in the operations. With everything moving into the bank, that's really driving the compression.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Yeah. Frank and Chris, I got to add one other thing to that. When you do securitizations at the holding company, which we've done historically, there's a lot of interest income that is now folded into the securitization, it doesn't show up in the NIM. We have fewer and fewer loans with just interest coming in at the hold co. A lot of that has been converted into a spread in the ownership certificates at the holding company.

Christopher Nolan
Christopher Nolan
Analyst at Ladenburg Thalmann

Is it fair to say, in terms of part of the strategy to move more of the activity to the bank is to capture more what is gain income as net interest income, which bank investors generally prefer, and thus hopefully improve the stock trading multiple?

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Well, I can't answer the last part of it, Chris. What I can tell you is that we have a lot of staff down in the bank, and by putting things like payroll in the bank and maybe other things in the future. We want to be methodical. We want to give our regulatory agencies, that we have a good relationship with, comfort that we could manage these things. Certainly by doing the lending out of the bank, it's tremendously advantageous. Particularly based upon the cost of the deposits and things of that nature. By putting payroll into the bank, which really is a core function for any business, it ties right into the operating. Ties right into loans. Helps you control the situation. You could see, are they making payroll? Are they balancing payroll? It's incredibly valuable.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Having less activities of the holding company and more down in the bank is definitely of interest to us. Yes.

Christopher Nolan
Christopher Nolan
Analyst at Ladenburg Thalmann

As a final question, Barry. On the move to the bank, does that give you any flexibility on capital ratios at all?

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

I think I'd pass on that question, but you could see what the ratios are and I would say they're competitive and a well-capitalized market. I think they've actually been a good partner with us in terms of working with us, educating us, helping us really develop a bank that's safe and sound. We've been appreciative of that relationship.

Christopher Nolan
Christopher Nolan
Analyst at Ladenburg Thalmann

Great. Thanks for taking my questions, and I appreciate the more expedited format of the call. Good job.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Yeah. It took it three and a half years, eventually we listened, Chris.

Christopher Nolan
Christopher Nolan
Analyst at Ladenburg Thalmann

You're getting there, Barry. Sounds good. Thank you.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

Okay, thank you.

Operator

Thank you. I am showing no further questions at this time, so I would like to turn it back to Barry Sloane for closing remarks.

Barry Sloane
Barry Sloane
President and CEO at NewtekOne

We're extremely thankful for the thoughtful questions and the work the analysts put into our business and business model. We look forward to keeping our head down, plowing ahead, and really doing a great job for our clients, the small to medium-sized business customer in the U.S. that is a major driver of the U.S. economy, employment, and also helps our shareholders. Thank you very much.

Operator

Thank you for your participation in today's conference. This does conclude the program, so you may now disconnect.

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